The Company delivers its services through its ATE system. The Company’s ATE system consists of an in-cab service module that is connected via a flexible, insulated hose to an external HVAC unit mounted on a truss structure above parking spaces
The Company’s ATE service module includes a Pentium-class microcomputer with a touch screen and color liquid crystal display, filtered air supply and return vents, electrical outlets, and ports for satellite television, telephone, Ethernet, and USB connections for computer accessories.
The Company delivers basic and premium services through its ATE system. The Company’s basic services include:
In-cab heating, ventilation and air conditioning, or HVAC—The Company’s in-cab HVAC service allows the driver to thermostatically control the in-cab temperature and breathe clean filtered air without the need to idle the truck engine, waste diesel fuel and pollute the environment with diesel air emissions;
Electric power—Drivers can power small appliances through the Company’s ATE system and also use the ATE system to heat the engine block during periods of cold weather;
Satellite television—The Company offers 22 channels of satellite television, two local network channels and two IdleAire channels with its basic service;
Unlimited local telephone calls;
Internet access—Drivers can access the Internet using the touch screen interface or an optional keyboard via the USB connectors;
24/7 customer support—The Company’s customer support call center may be accessed through its ATE service module or by telephone, and provides service and support to drivers 24 hours a day, seven days a week.
Once a driver has connected to the Company’s ATE system with the purchase of the basic services, the Company offers the driver a number of premium services. The Company’s premium services currently include:
Expanded satellite television channel selection—Drivers can access 44 additional satellite television channels;
Movies-on-demand—Drivers can select from a menu of over 70 current and favorite movies of a wide variety;
High-speed Ethernet and wireless Internet access;
Unlimited long distance telephone service;
Computer-based driver skill and safety training—Since June 2007, the Company has provided remote delivery of computer-based driver skill and safety training courses through its ATE system.