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Western Union Q3 2009 Earnings Call Transcript
Author: 123jump.com Staff
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Last Update: 3:20 AM ET October 30 2009

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The Western Union Company third quarter revenues fell 5% to $1.31 billion and net income fell 25% to $181 million or 26 cents a share.


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Yeah. I think, obviously, we will have impact on our revenue line but what we expect to see is margin improvement in our transaction rate in terms of gaining back share and we anticipate going back to a positive transaction growth rate in 2010. And we are pleased with what we''re seeing already in the month of October, so we''re confident that we can move this business forward.

Ashwin Shirvaikar – Citigroup

Okay. And I do have sort of a sort of a longer term question relative to mobile. Do you see that as a fragment and market from a technological prospective? In other words, do you have to build out sort of a unique set of capabilities for each geography or is there more standardized approach where you can use your existing infrastructure that benefits margins also?

Christina A. Gold

I think for us, we''re in a unique position because we can connect to any carrier. So that for us in terms of technology, for us it is not as complex as it is for the mobile carrier who has to have the right M wallet in their phone. So we''re uniquely positioned to take advantage of this channel particularly cross border, which we''ve done in Kenya now and we''re ramping that up to learn more about that. We''ve also connected as well into the Philippines and we''re adding the connectivity on our send side.

The challenge for us which is not complex but it''s really to make sure we train the people at the point of sale in terms of how to do a mobile transaction. So as we scale this and we drive more locations, it will just become like another type of transaction do you want to send it mobile, do you want to send it overnight, do you want to send it on a prepaid card or next day, so it''s another one of our offerings. So I think we''re very uniquely positioned to take advantage of this opportunity. It''s really a challenge in the countries and I think that Safaricom in M-PESA by having the carrier and the phone enabled are in a unique position to take advantage of us sending money across but it''s taking time for countries and mobile carriers to get there.

Ashwin Shirvaikar – Citigroup

Thanks. That''s very useful. And I do have one last housekeeping question. In terms of the new EPS range that you have, that does include the diluted impact of Custom House, right?

Scott T. Scheirman

Correct, correct.

Ashwin Shirvaikar – Citigroup

That''s about still roughly a penny?

Scott T. Scheirman

$0.01. You''re correct, Ashwin.

Ashwin Shirvaikar – Citigroup

Okay. Great. Thank you, guys.

Christina A. Gold

Thank you.

Scott T. Scheirman

Thank you.
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