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Western Union Q3 2009 Earnings Call Transcript
Author: 123jump.com Staff
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Last Update: 3:20 AM ET October 30 2009

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The Western Union Company third quarter revenues fell 5% to $1.31 billion and net income fell 25% to $181 million or 26 cents a share.


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Yeah. Hi. Good morning. Christina, can you talk a little bit about compliance, I know with the settlement with Arizona, higher compliance procedures or in the costs there, you talk about what the competition has to do for compliance as well and how that will evolve?

Christina A. Gold

Bryan, as we look at compliance, we really feel we have the state of the art and really best in class in terms of compliance and over the years we''ve invested and really improved our systems more and more. But this is an ongoing process. As you go into new technologies and new products like prepaid, like mobile, it requires even more investment and so that''s one thing that we continue to do over the years.

From a competitive point of view, being the preeminent player in the marketplace, you''re always the one that people look at to set the standards. And as we look at the issues that we had in Arizona, I think that we all agree in terms of wanting to do the right thing and have a safe and secure border but maybe not in terms of some of the operational procedures. So we really feel this is something that goes back to 2003 and we''re really pleased that we can have a multi-state agreement and put this issue behind us.

Bryan Keane - Credit Suisse

Okay. Then on China, I saw that bounce back nicely to 7% both in revenue and transactions. Can you just give us a little color what happened there?

Christina A. Gold

Bryan, I think it''s a couple of things. Obviously, the economy there is starting to bounce back and so you see that, which has been a help to us. But also the team is really focused on the grass roots marketing, we''ve opened offices in other cities. Really looking at China very much like we looked at how we expanded India, delighted that we have 15,000 more locations coming from the Agricultural Bank, so we''re going to expand our footprint in China working on our grass roots. I''m really pleased to see that 7% revenue and transaction growth in the quarter.

Bryan Keane - Credit Suisse

Okay. And then just overall, I know you guys took up the guidance to the high end of the range?

Christina A. Gold

Yeah.

Bryan Keane - Credit Suisse

But just some general comments, do you believe the worst is behind us and you think the global economy or the remittance market is starting to recover?

Christina A. Gold

No. I think, we feel good about the stabilization. I think obviously from second quarter to third quarter it was stable, I mean, some markets picked up a little bit. So we feel very good about that.

Clearly there''s still some challenges in the Middle East, which was high growth, it''s still growing but not at the same pace. I think there is different parts of the world are going to have different impacts. There''s still the big question in the U.S. on the level of unemployment because that does come to our next fiscal quarter and also the unemployment as relates to Spain. But we see stability and also, if we look at the World Bank are projecting modest growth for next year versus a minus 7 to minus 10 this year that goes well for us as we look to the future.

Bryan Keane - Credit Suisse

Okay. Thanks a lot.

Christina A. Gold
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