10-K 1 c89834e10vk.htm FORM 10-K e10vk
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(U.S. BANCORP cover)

FIVE STAR SERVICE IN ACTION 2004 ANNUAL REPORT AND FORM 10-K


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U.S. Bank lapel pin signifying This year, we
At U.S. Bancorp, we value and recognize the expertise and energy of our employees, especially their commitment to providing outstanding customer service and contributing to the corporation’s financial results. Each employee wears a our customer service guarantee. will acknowledge employees’ milestone service anniversaries with special gemstone lapel pins for service at five, 10, 15, 20 and 25 years.

(U.S. BANCORP AT A GLANCE)

(U.S. BANCORP LOGO)

     
At year-end 2004
   
U.S. BANCORP AT A GLANCE
Ranking
  6th largest financial holding company
 
Asset size
  $195 billion
 
Deposits
  $121 billion
 
Total loans
  $126 billion
 
Earnings per share (diluted)
  $2.18
 
Return on average assets
  2.17%
 
Return on average equity
  21.4%
 
Tangible common equity
  6.4%
 
Efficiency ratio
  45.3%
 
Customers
  13.1 million
 
Primary banking region
  24 states
 
Bank branches
  2,370
 
ATMs
  4,620
 
NYSE symbol
  USB
 

 


(CONTENTS)

         
    2  
    3  
    4  

             
FEATURES
           
 
           
(FIVE STAR SERVICE IN ACTION)
  Five Star Service
in Action

U.S. Bancorp employees deliver on our promise to provide the outstanding service our customers expect and deserve.
    6  
 
           
(ADVANTAGEOUS BUSINESS MIX)
  Advantageous
Business Mix

We help our customers achieve their financial goals by offering an extensive scope of strategic services through specialized lines of business.
    10  
 
           
(INITIATIVES FOR SUCCESS)
  Initiatives for Success
We are increasing our ability to provide the highest quality service and the most innova- tive products through new investments and initiatives for future growth and service.
    14  
     
FINANCIALS
   
 
   
  18
  64
  68
  105
  108
  110
  111
  114
  121
  124
  125
  inside back cover
 Information Re: 2005 Compensation
 Statement Re: Computation of Ratio of Earnings to Fixed Charges
 Subsidiaries of the Registrant
 Consent of Ernst & Young LLP
 Consent of PricewaterhouseCoopers LLP
 Certification of CEO Pursuant to Rule 13a-14(a)
 Certification of CFO Pursuant to Rule 13a-14(a)
 Certification of CEO and CFO Pursuant to 18 U.S.C. Section 1350

“Safe Harbor” Statement under the Private Securities Litigation Reform Act of 1995:
Statements in this report regarding U.S. Bancorp’s business which are not historical facts are “forward-looking statements” that involve risks and uncertainties. For a discussion of such risks and uncertainties, which could cause actual results to differ from those contained in the forward-looking statements, see the “Forward-Looking Statements” disclosure on page 17 of this report.



CORPORATE PROFILE

U.S. Bancorp, headquartered in Minneapolis, is the 6th largest financial holding company in the United States, with total assets exceeding $195 billion at year-end 2004. U.S. Bancorp, the parent company of U.S. Bank, serves 13.1 million customers and operates 2,370 branch offices in 24 states. U.S. Bancorp customers also access their accounts through 4,620 U.S. Bank ATMs, U.S. Bank Internet Banking and telephone banking. A network of specialized U.S. Bancorp offices across the nation, inside and outside our 24-state footprint, provides a comprehensive

 

line of banking, brokerage, insurance, investment, mortgage, trust and payment services products to consumers, businesses, governments and institutions.

Major lines of business provided by U.S. Bancorp through U.S. Bank and other subsidiaries include Wholesale Banking; Payment Services; Private Client, Trust & Asset Management; and Consumer Banking. U.S. Bank is home of the exclusive Five Star Service Guarantee. Visit U.S. Bancorp on the web at usbank.com.



U.S. BANCORP     1

 


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SELECTED FINANCIAL HIGHLIGHTS

(SELECTED FINAN. HGHLTS)

     
(a)
  Dividends per share have not been restated for the 2001 Firstar/USBM merger.
(b)
  Computed as noninterest expense divided by the sum of net interest income on a taxable-equivalent basis and noninterest income excluding securities gains (losses), net.

2     U.S. BANCORP

 


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FINANCIAL SUMMARY

                                         
Year Ended December 31                           2004     2003  
(Dollars and Shares in Millions, Except Per Share Data)   2004     2003     2002     v 2003     v 2002  
 
Total net revenue (taxable-equivalent basis)
  $ 12,659.1     $ 12,530.5     $ 12,057.9       1.0 %     3.9 %
Noninterest expense
    5,784.5       5,596.9       5,740.5       3.4       (2.5 )
Provision for credit losses
    669.6       1,254.0       1,349.0                  
Income taxes and taxable-equivalent adjustments
    2,038.2       1,969.5       1,740.4                  
 
   
Income from continuing operations
    4,166.8       3,710.1       3,228.0       12.3       14.9  
Discontinued operations (after-tax)
          22.5       (22.7 )                
Cumulative effect of accounting change (after-tax)
                (37.2 )                
 
   
Net income
  $ 4,166.8     $ 3,732.6     $ 3,168.1       11.6       17.8  
 
   
 
Per Common Share
                                       
Earnings per share from continuing operations
  $ 2.21     $ 1.93     $ 1.68       14.5 %     14.9 %
Diluted earnings per share from continuing operations
    2.18       1.92       1.68       13.5       14.3  
Earnings per share
    2.21       1.94       1.65       13.9       17.6  
Diluted earnings per share
    2.18       1.93       1.65       13.0       17.0  
Dividends declared per share
    1.020       .855       .780       19.3       9.6  
Book value per share
    10.52       10.01       9.62       5.1       4.1  
Market value per share
    31.32       29.78       21.22       5.2       40.3  
Average common shares outstanding
    1,887.1       1,923.7       1,916.0       (1.9 )     .4  
Average diluted common shares outstanding
    1,912.9       1,936.2       1,924.8       (1.2 )     .6  
 
Financial Ratios
                                       
Return on average assets
    2.17 %     1.99 %     1.84 %                
Return on average equity
    21.4       19.2       18.3                  
Net interest margin (taxable-equivalent basis)
    4.25       4.49       4.65                  
Efficiency ratio
    45.3       45.6       48.8                  
 
Average Balances
                                       
Loans
  $ 122,141     $ 118,362     $ 114,453       3.2 %     3.4 %
Investment securities
    43,009       37,248       28,829       15.5       29.2  
Earning assets
    168,123       160,808       147,410       4.5       9.1  
Assets
    191,593       187,630       171,948       2.1       9.1  
Deposits
    116,222       116,553       105,124       (.3 )     10.9  
Shareholders’ equity
    19,459       19,393       17,273       .3       12.3  
 
Period End Balances
                                       
Loans
  $ 126,315     $ 118,235     $ 116,251       6.8 %     1.7 %
Allowance for credit losses
    2,269       2,369       2,422       (4.2 )     (2.2 )
Investment securities
    41,481       43,334       28,488       (4.3 )     52.1  
Assets
    195,104       189,471       180,027       3.0       5.2  
Deposits
    120,741       119,052       115,534       1.4       3.0  
Shareholders’ equity
    19,539       19,242       18,436       1.5       4.4  
Regulatory capital ratios
                                       
Tangible common equity
    6.4 %     6.5 %     5.7 %                
Tier 1 capital
    8.6       9.1       8.0                  
Total risk-based capital
    13.1       13.6       12.4                  
Leverage
    7.9       8.0       7.7                  
 

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(LETTER TO SHAREHOLDER)
LETTER TO SHAREHOLDERS 2004 was a year that it all came together for U.S. Bancorp. Service quality levels have never been higher. Financial results are strong and lead the industry in key measurements. All lines of business are contributing to revenue and growth.

Fellow Shareholders:

I am pleased to tell you that in 2004, U.S. Bancorp achieved its goals for the year and delivered on its promises to you.

STRONG FINANCIAL RESULTS WITH A
FOCUS ON REVENUE GROWTH

We reported record net income of $4.2 billion, a 13 percent increase in diluted earnings per share, and industry-leading returns on assets and equity of 2.17 percent and 21.4 percent, respectively. Credit quality trends continued to improve as credit losses decreased significantly from a year ago. And reflecting our priority to grow revenue, we achieved solid fee income growth.

During the coming year, we will act to sustain those successes. Revenue growth is our primary focus, particularly net interest income from improved commercial lending results. Our consumer lending business continues to grow, and we have made a number of changes surrounding our commercial banking and small business banking lines of business to increase commercial loan growth. We saw middle market commercial loan balances move upward in fourth quarter 2004.

We are very disciplined in our acquisitions, focusing only on those which will enhance revenue growth, create operating scale, build a more profitable business line or strengthen a critical competitive advantage. This strategy has proved very successful, most notably in our payments business, which reported 10.6 percent net revenue growth in 2004.

Our capital position remains strong, and we repurchased 93.8 million shares during 2004.

INVESTING FOR GROWTH AND SERVICE

We are investing more in our core businesses to drive revenue growth. Our investments and expertise in new technology have delivered a new generation of electronic options for customers—check imaging, processing, payments, account management, collections and other service delivery systems. Of particular note is the expansion of our merchant processing capabilities in Europe; there are further details of that expansion on page 16 of this report. And, we continue to invest in our branch office network in higher-growth markets. There are further details of our in-store and traditional branch expansion program on page 13 of this report.

We continue to support our pledge of guaranteed high levels of customer service. Investments in delivery and operational systems allowed us to unify systems, simplify procedures, streamline processes and increase the ease of numerous customer transactions and communications. These investments improved customer service and increased customer satisfaction and loyalty, contributing significantly to our ability to attract and retain customers. We have also improved hiring and training practices, and service quality is an integral part of our employees’ performance evaluation and incentive programs.

RATING AGENCIES VIEW
U.S. BANK FAVORABLY

We are pleased that on January 18, 2005, Moody’s rating agency upgraded U.S. Bank’s ratings. Long-term senior debt at the holding company, U.S. Bancorp, was upgraded to Aa2 from Aa3 while long-term senior ratings of its subsidiary bank, U.S. Bank National Association, were upgraded to Aa1 from Aa2. The main driver behind the


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upgrade was Moody’s view that the corporation’s business model will generate strong profitability, and the consistency of that profitability performance is supported by improving risk management and maintenance of very good liquidity.

We were also pleased that on September 27, 2004, Fitch’s rating agency upgraded U.S. Bank’s ratings. Long- and short-term senior debt at the holding company, U.S. Bancorp, were upgraded to AA- and F1+, respectively, from A+ and F1, respectively. The long-term ratings of its subsidiary bank, U.S. Bank National Association, were upgraded to AA from AA-. The main driver behind the upgrade was Fitch’s view of the corporation’s solid net interest margin, diverse sources of non-interest income, disciplined expense management and improved asset quality.

The debt ratings established for U.S. Bank by Moody’s, Standard and Poor’s, and Fitch reflect the ratings agencies’ recognition of the strong, consistent financial performance of the company and the quality of the balance sheet.

U.S. BANCORP IS A CORPORATION
BUILT ON INTEGRITY

We recognize that our financial results are only as good as the respect and confidence of the public and our reputation in the industry and in the marketplace. We operate with the highest levels of honesty and integrity, and we have the controls and monitors in place to ensure that is always true. Our Corporate Governance Guidelines, our Privacy Pledge, and our Code of Ethics and Business Conduct can all be found on our internet website at usbank.com. I urge you to visit the site.

CREATING SHAREHOLDER VALUE
IS OUR PRIORITY

We delivered on our commitment to return at least 80 percent of earnings to shareholders, returning virtually all excess capital to shareholders, 109 percent of earnings in 2004, in the form of dividends and share repurchases. We reaffirmed that commitment with our December 2004 announcement of a 25 percent dividend increase and the authorization of a new 150-million share repurchase program.

This corporation has paid a cash dividend for 142 consecutive years, and we have increased the dividend for 33 consecutive years. That long-time record of dividend increases earned U.S. Bancorp the designation of one of the S&P’s 58 “Dividend Aristocrats.” Only nine other issues have paid a dividend longer than U.S. Bancorp, which first paid a dividend in 1863.

We manage this corporation to increase the value of your investment in U.S. Bancorp. It’s the reason we come to work each day.

Sincerely,

(JERRY A. GRUNDHOFER SIGNATURE)

Jerry A. Grundhofer
Chairman and Chief Executive Officer
U.S. Bancorp
February 28, 2005



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FIVE STAR SERVICE IN ACTION THE VALUES OF FIVE STAR SERVICE Take Ownership Make it Personal Add Value to Every Interaction Make Customer Courtesy Common Share Knowledge SHE TAKES OWNERSHIP. May Li, Manager Factoria Office, Bellevue, WA When Terrie Nixdorff needed help obtaining a debit card after experiencing an unsettling fraud situation, May Li stepped right in. With unyielding determination and extensive follow-through, May Li ensured that Terrie's situation was completely resolved. 6 U.S. BANCORP


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Teshan Lewis, Account Coordinator Corporate Payment Systems, Minneapolis, MN Teshan Lewis went above and beyond to secure a Government Purchase Card for a staff member of the United States Air Force who was preparing for a short-notice deployment to Iraq. Teshan's personal commitment and persistence ensured the staff member received the card in time to carry out his mission. Teshan is pictured with Lt. Col. Todd Pospisil and Government Purchase Card Program Managers Laura Ball and Marie D'Angelo. HE MAKES IT PERSONAL.


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SHE ADDS VALUE. Pam Paley, Relationship Manager The Private Client Group, Cincinnati, OH Pam Paley partners with Frederic H. Mayerson, Chairman and Managing General Partner of The Walnut Group, a diversified private equity investment company. Pam adds value to every interaction by consistently finding the right specialized, competitive products and services designed to meet the needs of The Walnut Group's principals. Ann Vazquez, Manager Broker Dealer Division, St. Louis, MO Since 1989, Ann Vazquez has provided unparalleled expertise and professional, courteous service to Rodger Riney, Founder, President and CEO of Scottrade. Recently, Ann was instrumental in finding a creative credit facility solution. Coupled with her consistently personalized attention, Ann makes sure that what matters most to Scottrade matters most to U.S. Bank. SHE MAKES CUSTOMER COURTESY COMMON.


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Andrew Eberhardy, Project Manager Elan Financial Services, Milwaukee, WI Andrew Eberhardy's skilled support made all the difference to Oregon-based Umpqua Bank during a recent credit card portfolio conversion. Drawing on his vast knowledge of conversion processes, Andrew offered Umpqua flexible, efficient and reliable options to guarantee their satisfaction. Andrew is pictured with Susie McEuin and Laura Schaeffer of Umpqua. HE SHARES HIS KNOWLEDGE.


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(ADVANTAGEOUS BUSINESS MIX)

(PHOTO)
ADVANTAGEOUS BUSINESS MIX
13.1 million customers rely on U.S. Bancorp as their financial partner. From a simple personal checking account to sophisticated corporate transactions, U.S. Bancorp has the products and services, the talent, the technologies and the expertise to help our customers achieve their goals.

WHOLESALE
     BANKING

With relationship managers who understand the companies, the markets and the industries of our commercial, corporate and correspondent customers, no bank brings more to the table than U.S. Bank.

Whether it’s finding the right financing and capital for growth and expansion, accelerating receivables, expediting transactions, managing employee benefits programs or structuring transactions to finance foreign trade, U.S. Bank has the business solutions that build businesses and futures.

After several years of lackluster demand, in 2004 we saw an increase, albeit modest, in commercial and corporate lending, particularly in the areas of commercial and industrial lending and commercial real estate. Economic trends across most markets are positive overall and we expect to see continued improvement in 2005. Interest rates, while rising, are affordable, and companies appear more ready than at any time in the past several years to invest in their businesses.

Significant changes within our organization position us well to be more visible and active in every market, with more streamlined procedures and more competitive pricing. These changes augment the high level of customer service and industry expertise already provided to our customers.

KEY BUSINESS UNITS

     
  Middle Market
Commercial Banking
  Commercial Real Estate
  Corporate Banking
  Correspondent Banking
  Dealer Commercial Services
  Equipment Leasing
  Foreign Exchange
  Government Banking
  International Banking
  Specialized Industries
  Specialized Lending
  Treasury Management


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PAYMENT
     SERVICES

U.S. Bancorp is a recognized leader in the rapidly growing payments business, with customers ranging from individual credit and debit cardholders and ATM users to local and global merchants, fleet enterprises and multinational corporations with complex payment and payment processing needs.

KEY BUSINESS UNITS

 
Corporate Payment Systems
Merchant Payment Services
NOVA Information Systems, Inc.
Retail Payment Solutions (card services)
Transaction Services


We provide innovative card-based programs, internet-based reporting tools, fully integrated payment solutions and electronic payments settlement answers across the country and around the world.

Payment Services is a higher growth, higher return line of business for U.S. Bancorp. We will continue to invest in the technology, acquisitions, product development and sales promotion needed to support its continued growth.

There is strong momentum in merchant processing, especially related to our new NOVA processing capabilities in Europe. Both our retail payments and corporate payments businesses are focusing on the expansion of existing relationships with current

customers. Additionally, corporate payment products and merchant processing can provide valuable benefits to middle market and small business companies, and we are increasing penetration of those customer segments for payments and processing services.

We are also investing in the hardware and technology to expand and enhance our network of U.S. Bank ATMs. Our newest generation of ATMs are among the most highly functional in the industry, with vivid, striking graphics and transaction screens and customization capabilities so that customers’ transactions are faster, easier and individualized.



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THE PRIVATE CLIENT GROUP,
                    TRUST & ASSET MANAGEMENT

U.S. Bancorp understands what it takes to build, manage and preserve our clients’ wealth. From sensitive and personalized family financial management and estate planning to sophisticated corporate trust transactions to expert advice on investments, we prepare clients for today’s realities and tomorrow’s goals.

KEY BUSINESS UNITS

 
The Private Client Group
Corporate Trust Services
Institutional Trust & Custody
U.S. Bancorp Asset Management, Inc.
U.S. Bancorp Fund Services, LLC


The Private Client Group works with affluent individuals and families, professional service corporations and non-profit organizations as a bank within a bank, providing tailored programs to meet specialized needs. Recognizing that many more U.S. Bank customers could benefit from the financial planning, investment management, personal trust and private banking expertise of The Private Client Group, this group is building stronger bank-wide partnerships with other U.S. Bank lines of business to identify Private Client Group referral opportunities.

Built on our strong technology platform and superior management, Corporate Trust Services is leveraging its distribution and scale following our two most recent acquisitions. We reported to you last year about our acquisition of the State Street corporate trust business, and in June 2004 we completed the acquisition of National City’s corporate trust division, a transaction that brought

the bank $34 billion in assets under administration and 3,800 corporate clients throughout the Midwest. It is our sixth corporate trust acquisition since 1999, reflecting our approach of acquisitions to grow revenue and businesses capable of competing with anyone.

U.S. Bancorp Asset Management, Inc., a subsidiary of U.S. Bank National Association, serves as the investment advisor to the First American Funds. It provides investment management services to individuals and institutions including corporations, foundations, pension funds, public funds, and retirement plans. The firm has offices in 24 states. Asset Management distribution is expanding through increased penetration of the Institutional Market and third-party distribution. In 2004, U.S. Bancorp Asset Management launched two new mutual funds—the First American Inflation Protected Securities Fund and the First American U.S. Treasury Money Market Fund. A retirement (R) share class was also added to a number of funds in the fund family.



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CONSUMER
          BANKING

Our customers want convenience, accessibility, quality products and outstanding service. Our distribution channels—full-service banking offices, ATMs, telephone banking, and internet banking—deliver the deposit, credit, mortgage, investment and insurance products that support the goals and visions of personal and small business customers.

Business momentum in Consumer Banking is strong, and we continue to invest in technologies and initiatives that enhance distribution and deliver on customer expectations.

Customer satisfaction remains our top priority, and new Consumer Banking product initiatives are positively impacting customer satisfaction. Enhancements to internet banking on usbank.com, again ranked number one by Speer and Associates, provide even greater flexibility, customization and functionality.

Significant investment in innovative image technology enables U.S. Bank Internet Banking customers to instantly view more than 3.5 million check and deposit slip images per month on their computer screens. A wide range of operational procedures have also been simplified and streamlined.

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KEY BUSINESS UNITS

             
24-Hour Banking &
  Investments and
  Financial Sales       Insurance
 
           
  Business Equipment
Finance
    Metropolitan Branch
Banking
 
           
  Community Banking     Small Business Banking
 
           
  Consumer Lending     SBA Division
 
           
  Home Mortgage     Workplace and
Student Banking
  In-store and Corporate        
  On-site Banking        

We continue to expand our unique Checking That Pays® rewards program, which gives customers who use their U.S. Bank Visa® Check Card the choice of four different reward options. In 2004, U.S. Bank rewarded customers more than $26 million in annual cash rebates, five times the $5 million rewarded in 2000.



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OUR IN-STORE BANKING
NETWORK CONTINUES TO GROW
Our in-store branch network—the third largest in the industry—delivers all the access of traditional branches to our customers inside grocery and convenience stores. Building on the tremendous success of this lower cost distribution channel, last year U.S. Bank began a major expansion of in-store branches in fast-growing markets such as Arizona, California, Nevada and Utah. These new branches continue to exceed expectations for profitability.
In 2003, we opened six new Nashville Publix and 32 new Safeway, Vons, Smith’s, Pak N Save and Pavilion branches, plus additional branches with other valued partners. We continued to grow in 2004, opening 112 new in-store branches. By the end of 2005, U.S. Bank will have opened 185 new in-store branches as part of the newest expansion initiative, for a total overall of 478 in-store branches in 19 states.

(INITIATIVES FOR SUCCESS)

INITIATIVES FOR SUCCESS
INVESTING
IN OUR COMPANY FOR GROWTH AND SERVICE Increasing our ability to provide better customer service, offer new customer options, and develop and deliver new products keeps us ahead of the curve and ahead of the competition.

(PHOTO)

MARKET PENETRATION

In Consumer Banking, we have improved our automated capability to identify product recommendation and customer service opportunities at the individual customer level so we can provide more personalized service and recommend the most appropriate products.

In Corporate Payment Systems, we are dedicating resources to build middle market relationships. We have redesigned and simplified processes, applications and contracts and have been pursuing new client categories among companies with annual sales between $20 and $500 million. Our new One Card for the middle market combines the best features from our corporate and purchasing cards into one easy-to-manage program.

NOVA’s new Electronic Check Service processing streamlines check acceptance and mitigates risk for our customers so they can accept checks as safely and easily as card payment alternatives.

Gift card industry sales reached $45 billion in 2003 and are forecast to double by 2007. NOVA’s growing gift card program meets the needs of merchants in a cost-effective manner, and NOVA gift cards are processed using the same point-of-sale systems used for credit and debit card processing, further controlling costs.



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The Private Client Group has several initiatives in progress which leverage the franchise to develop new client relationships. Our focus is on building stronger internal partnerships with other U.S. Bancorp lines of business. We recognize that many customers already doing business with U.S. Bank could benefit from the comprehensive and specialized expertise of our Financial Planning, Private Banking, Personal Trust, Investment and Insurance experts in The Private Client Group.

Retail Payment Solutions has increased penetration of personal and small business checking account customers with U.S. Bank-branded credit and debit cards by investing in sales and training opportunities with our expanded branch network.

PRODUCT DEVELOPMENT
Treasury Management will launch SinglePointSM, a unified customer workstation in 2005, providing a single point of access for our core U.S. Bank Treasury Management

services. SinglePointSM allows business customers to access information and reports, initiate and manage ACH transactions and wires, view check and deposit images and manage check fraud programs at one source.

We have upgraded and image-enabled key lockbox sites for both wholesale and retail payment processing, and introduced a suite of check conversion products and services including On-Site Electronic Deposit and Electronic Cash Letter.

Institutional Trust has launched Health Savings Accounts (HSA) to client companies. HSAs are tax-exempt trust or custodial accounts to be used exclusively for future medical expenses. Similar to IRAs, they are special tax-sheltered savings accounts for medical bills for those employees who qualify.
Our new generation of ATMs integrates customization and information delivery with ATM transactions. Customers will have access to personalized messages, customized “fast cash” preferences, and more. These ATMs provide a faster, easier to use, and more personal experience.



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We are leveraging our expertise in Commercial Real Estate financing and capitalizing on an improving economy by opening new Commercial Real Estate offices in Phoenix, Dallas and Washington, D.C. Offering our clients greater investment choice, The Private Client Group launched Mutual Fund Open Architecture in 2004, allowing clients to access investments that complement our proprietary funds. We will continue to strategically expand Open Architecture. Retail Payment Solutions successfully entered the affinity debit and credit card market in June 2004. With a potential partner base of 7,000 or more across the country, growth prospects are excellent. U.S. Bancorp’s Elan Financial Services division now offers prepaid card processing for its financial institution clients, providing the ability for these clients to offer payroll cards and to offer or purchase gifts cards. MARKET DEVELOPMENT Our Asset Management business is performance driven, and on this foundation, we have created investment products attractive not only to our own investors, but also products that will be competitive and attractive in third party retail and institutional distribution. We will expand into these new distribution channels in 2005. U.S. Bancorp Fund Services (USBFS), long a recognized administrator for U.S.-based mutual funds, is gaining name recognition and reputation as a third party outsourcing administrator in the alternative investment industry as well. USBFS has made investments in the specialized technology and accounting systems to support servicing both the simple and complex investments held by hedge funds. NOVA continues its merchant processing expansion in Europe through its EuroConex business, headquartered in Ireland. Growing through acquisitions and alliances, EuroConex now supports more than 100,000 merchants across eight European countries. As a specialized business with notable competitive advantages, and one that benefits from economies of scale, we see considerable potential for further European expansion. NOVA also launched a Canadian merchant processing product in October 2004. We anticipate that many current U.S. customers will consolidate their U.S. and Canadian merchant processing with NOVA and that Canadian merchants will switch from fragmented processing systems to NOVA as a single source of top-rated processing and customer service.



 


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(FINANCIAL REVIEW 2004)

FORWARD-LOOKING STATEMENTS This Annual Report and Form 10-K contains forward-looking statements. Statements that are not historical or current facts, including statements about beliefs and expectations, are forward-looking statements. These statements often include the words “may,” “could,” “would,” “should,” “believes,” “expects,” “anticipates,” “estimates,” “intends,” “plans,” “targets,” “potentially,” “probably,” “projects,” “outlook” or similar expressions. These forward-looking statements cover, among other things, anticipated future revenue and expenses and the future prospects of U.S. Bancorp. Forward-looking statements involve inherent risks and uncertainties, and important factors could cause actual results to differ materially from those anticipated, including the following, in addition to those contained in U.S. Bancorp’s reports on file with the SEC: (i) general economic or industry conditions could be less favorable than expected, resulting in a deterioration in credit quality, a change in the allowance for credit losses, or a reduced demand for credit or fee-based products and services; (ii) changes in the domestic interest rate environment could reduce net interest income and could increase credit losses; (iii) inflation, changes in securities market conditions and monetary fluctuations could adversely affect the value or credit quality of our assets, or the availability and terms of funding necessary to meet our liquidity needs; (iv) changes in the extensive laws, regulations and policies governing financial services companies could alter our business environment or affect operations; (v) the potential need to adapt to industry changes in information technology systems, on which we are highly dependent, could present operational issues or require significant capital spending; (vi) competitive pressures could intensify and affect our profitability, including as a result of continued industry consolidation, the increased availability of financial services from non-banks, technological developments or bank regulatory reform; (vii) changes in consumer spending and savings habits could adversely affect our results of operations; (viii) changes in the financial performance and condition of our borrowers could negatively affect repayment of such borrowers’ loans; (ix) acquisitions may not produce revenue enhancements or cost savings at levels or within time frames originally anticipated, or may result in unforeseen integration difficulties; (x) capital investments in our businesses may not produce expected growth in earnings anticipated at the time of the expenditure; and (xi) acts or threats of terrorism, and/or political and military actions taken by the U.S. or other governments in response to acts or threats of terrorism or otherwise could adversely affect general economic or industry conditions. Forward-looking statements speak only as of the date they are made, and U.S. Bancorp undertakes no obligation to update them in light of new information or future events.

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MANAGEMENT’S DISCUSSION AND ANALYSIS

OVERVIEW

In 2004, U.S. Bancorp and its subsidiaries (the “Company”) continued to demonstrate its financial strength and shareholder focus. We began the year with several specific financial objectives. The first goal was a focus on organic revenue growth. While growth in net interest income has been challenging for the banking industry due to rising interest rates and sluggish commercial loan growth, the Company experienced strong growth in its fee-based revenues, particularly in payment processing services. The Company generated fee-based revenue growth of 11.0 percent in 2004. By year-end, commercial loan balances also displayed encouraging trends as the Company experienced its first year-over-year growth in quarterly average balances since mid-2001. Retail loans continued to display strong growth in 2004. In 2005, the Company will continue to focus on revenue growth driven by disciplined strategic business initiatives, customer service and an emphasis on payment processing, retail banking and commercial lending. The second goal was to continue improving the credit quality of our loan portfolios. During the year nonperforming assets declined 34.8 percent from a year ago and total net charge-offs decreased to .63 percent of average loans outstanding in 2004, compared with 1.06 percent in 2003. By year end 2004, the credit risk profile of the Company had improved to pre-2001 levels. In 2005, the Company will continue to focus on credit quality and minimizing volatility of credit-related losses. Finally, effectively managing costs is always a goal for the Company. During 2004, our efficiency ratio (the ratio of noninterest expense to taxable-equivalent net revenue excluding net securities gains or losses) improved to 45.3 percent, compared with 45.6 percent in 2003, and continues to be a leader in the banking industry. The Company’s results for 2004 reflect the achievement of these operating objectives and help to position the Company to achieve its long-term goal of 10 percent or greater growth in earnings per diluted share.

     The Company’s strong performance is also reflected in our capital levels and the improving outlook by our credit rating agencies relative to a year ago. Equity capital of the Company continued to be strong at 6.4 percent of tangible common assets at December 31, 2004, compared with 6.5 percent at December 31, 2003. Credit ratings for the Company were upgraded by Fitch Ratings in September 2004 and Moody’s Investors Service in January 2005. Credit ratings assigned by various credit rating agencies reflect the favorable rating agency views of the direction of the Company’s credit quality, risk management, liquidity and capital management practices and our ability to generate capital through earnings.
     In concert with achieving our stated financial objectives, the Company exceeded its objective to return at least 80 percent of earnings to shareholders in the form of dividends and share repurchases by returning 109 percent of 2004 earnings to shareholders. In December 2004, we announced an expanded share repurchase program and further increased our cash dividend resulting in a 25.0 percent increase from the dividend rate in the fourth quarter of 2003. We continue to affirm our goal of returning at least 80 percent of earnings to shareholders.

Earnings Summary The Company reported net income of $4.2 billion in 2004, or $2.18 per diluted share, compared with $3.7 billion, or $1.93 per diluted share, in 2003. The 13.0 percent increase in earnings per diluted share principally reflected growth in fee-based revenues and lower credit costs. Return on average assets and return on average equity were 2.17 percent and 21.4 percent, respectively, in 2004, compared with returns of 1.99 percent and 19.2 percent, respectively, in 2003. Net income in 2003 included after-tax income from discontinued operations of $22.5 million, or $.01 per diluted share.

     In 2004, the Company had income from continuing operations, net of tax, of $4.2 billion, or $2.18 per diluted share, compared with $3.7 billion, or $1.92 per diluted share, in 2003. The Company’s results from continuing operations in 2004 reflected slightly lower net interest income, strong fee-based revenue growth and lower credit costs. During 2004, certain elements of the Company’s operating results included the impact of management actions or specific events. In 2004, the Company undertook several asset/liability management actions in response to changing interest rates, including sales of investment securities and the prepayment of certain long-term debt. These actions enabled the Company to maintain an interest rate risk position that is relatively neutral to rising interest rates; however, the Company incurred $104.9 million of net securities losses in 2004, a net reduction of $349.7 million from 2003, and debt prepayment costs of $154.8 million in 2004. Also resulting from changes in interest rates, the Company incurred a $56.8 million impairment of its portfolio of mortgage servicing rights (“MSR”), a favorable reduction in other intangibles expenses of $151.9 million relative to 2003. Included in the provision for credit losses in 2004 was a reduction in the allowance for credit losses of $98.5 million, reflecting continued improvement in credit quality and economic conditions. In addition, the Company’s effective income tax rate declined to
 
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32.5 percent in 2004, from 34.4 percent in 2003, principally due to changes in estimated tax liabilities related to the resolution of certain federal and state tax examinations. Year-over-year results were also impacted by a reduction in merger and restructuring-related charges of $46.2 million, reflecting the completion of all significant business integration activities in 2003.
     Total net revenue, on a taxable-equivalent basis, was $12.7 billion in 2004, compared with $12.5 billion in 2003, a year-over-year increase of $128.6 million (1.0 percent). The increase in net revenue was comprised of a 3.9 percent increase in noninterest income and a 1.1 percent decline in net interest income. The 3.9 percent net increase in noninterest income was driven by strong growth in fee-
 
 Table 1   Selected Financial Data
                                           
Year Ended December 31
(Dollars and Shares in Millions, Except Per Share Data) 2004 2003 2002 2001 2000

Condensed Income Statement
                                       
Net interest income (taxable-equivalent basis) (a)
  $ 7,139.9     $ 7,217.5     $ 6,847.2     $ 6,405.2     $ 6,072.4  
Noninterest income
    5,624.1       5,068.2       4,910.8       4,340.3       3,958.9  
Securities gains (losses), net
    (104.9 )     244.8       299.9       329.1       8.1  
   
 
Total net revenue
    12,659.1       12,530.5       12,057.9       11,074.6       10,039.4  
Noninterest expense
    5,784.5       5,596.9       5,740.5       6,149.0       4,982.9  
Provision for credit losses
    669.6       1,254.0       1,349.0       2,528.8       828.0  
   
 
Income from continuing operations before taxes
    6,205.0       5,679.6       4,968.4       2,396.8       4,228.5  
Taxable-equivalent adjustment
    28.6       28.2       32.9       54.5       82.0  
Applicable income taxes
    2,009.6       1,941.3       1,707.5       818.3       1,422.0  
   
 
Income from continuing operations
    4,166.8       3,710.1       3,228.0       1,524.0       2,724.5  
Discontinued operations (after-tax)
          22.5       (22.7 )     (45.2 )     27.6  
Cumulative effect of accounting change (after-tax)
                (37.2 )            
   
 
Net income
  $ 4,166.8     $ 3,732.6     $ 3,168.1     $ 1,478.8     $ 2,752.1  
   
Per Common Share
                                       
Earnings per share from continuing operations
  $ 2.21     $ 1.93     $ 1.68     $ .79     $ 1.43  
Diluted earnings per share from continuing operations
    2.18       1.92       1.68       .79       1.42  
Earnings per share
    2.21       1.94       1.65       .77       1.44  
Diluted earnings per share
    2.18       1.93       1.65       .76       1.43  
Dividends declared per share (b)
    1.020       .855       .780       .750       .650  
Book value per share
    10.52       10.01       9.62       8.58       8.06  
Market value per share
    31.32       29.78       21.22       20.93       23.25  
Average common shares outstanding
    1,887.1       1,923.7       1,916.0       1,927.9       1,906.0  
Average diluted common shares outstanding
    1,912.9       1,936.2       1,924.8       1,940.3       1,918.5  
 
Financial Ratios
                                       
Return on average assets
    2.17 %     1.99 %     1.84 %     .89 %     1.74 %
Return on average equity
    21.4       19.2       18.3       9.0       19.0  
Net interest margin (taxable-equivalent basis)
    4.25       4.49       4.65       4.46       4.38  
Efficiency ratio (c)
    45.3       45.6       48.8       57.2       49.7  
 
Average Balances
                                       
Loans
  $ 122,141     $ 118,362     $ 114,453     $ 118,177     $ 118,317  
Loans held for sale
    1,608       3,616       2,644       1,911       1,303  
Investment securities
    43,009       37,248       28,829       21,916       17,311  
Earning assets
    168,123       160,808       147,410       143,501       138,636  
Assets
    191,593       187,630       171,948       165,944       158,481  
Noninterest-bearing deposits
    29,816       31,715       28,715       25,109       23,820  
Deposits
    116,222       116,553       105,124       104,956       103,426  
Short-term borrowings
    14,534       10,503       10,116       11,679       11,008  
Long-term debt
    35,115       33,663       32,172       26,088       23,316  
Shareholders’ equity
    19,459       19,393       17,273       16,426       14,499  
 
Period End Balances
                                       
Loans
  $ 126,315     $ 118,235     $ 116,251     $ 114,405     $ 122,365  
Allowance for credit losses
    2,269       2,369       2,422       2,457       1,787  
Investment securities
    41,481       43,334       28,488       26,608       17,642  
Assets
    195,104       189,471       180,027       171,390       164,921  
Deposits
    120,741       119,052       115,534       105,219       109,535  
Long-term debt
    34,739       33,816       31,582       28,542       23,276  
Shareholders’ equity
    19,539       19,242       18,436       16,745       15,333  
Regulatory capital ratios
                                       
 
Tangible common equity
    6.4 %     6.5 %     5.7 %     5.9 %     6.4 %
 
Tier 1 capital
    8.6       9.1       8.0       7.8       7.3  
 
Total risk-based capital
    13.1       13.6       12.4       11.9       10.7  
 
Leverage
    7.9       8.0       7.7       7.9       7.5  

(a) Interest and rates are presented on a fully taxable-equivalent basis utilizing a tax rate of 35 percent.
(b) Dividends per share have not been restated for the 2001 Firstar/ former U.S. Bancorp of Minneapolis merger.
(c) Computed as noninterest expense divided by the sum of net interest income on a taxable-equivalent basis and noninterest income excluding securities gains (losses), net.
 
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based products and services (11.0 percent), particularly in payment processing revenue, offset by a $349.7 million reduction in gains (losses) on sales of securities. The 1.1 percent decline in net interest income reflected modest growth in average earning assets, offset by lower net interest margins. Also contributing to the year-over-year decline in net interest income was a reduction in loan fees, the result of fewer loan prepayments during a rising rate environment. In 2004, average earning assets increased $7.3 billion (4.5 percent), compared with 2003, primarily due to growth in residential mortgages, retail loans and investment securities, partially offset by a decline in commercial loans and loans held for sale related to mortgage banking activities. The net interest margin in 2004 was 4.25 percent, compared with 4.49 percent in 2003. The decline in net interest margin primarily reflected the competitive credit pricing environment, a preference to acquire adjustable-rate securities for asset/liability management purposes, lower prepayment fees, a modest increase in the percent of total earning assets funded by wholesale sources of funding and higher rates paid on wholesale funding due to the impact of rising rates. In addition, the net interest margin declined year-over-year as a result of consolidating high credit quality, low margin loans from Stellar, a commercial loan conduit, onto the Company’s balance sheet beginning in the third quarter of 2003.
     Total noninterest expense was $5.8 billion in 2004, compared with $5.6 billion in 2003. The increase in total noninterest expense of $187.6 million (3.4 percent), primarily reflected a $154.8 million charge related to the prepayment of a portion of the Company’s long-term debt. The expense growth also reflected increases in compensation, employee benefits, professional services, marketing and business development, technology and communications and other operating expense, as well as expenses related to the expansion of the merchant acquiring business in Europe. These unfavorable variances were partially offset by a favorable change in impairment charges related to the MSR portfolio of $151.9 million and a $46.2 million reduction in merger and restructuring-related charges. Refer to “Acquisition and Divestiture Activity” for further information on the timing of acquisitions. The efficiency ratio (the ratio of noninterest expense to taxable-equivalent net revenue excluding net securities gains or losses) was 45.3 percent in 2004, compared with 45.6 percent in 2003.
     The provision for credit losses was $669.6 million for 2004, compared with $1,254.0 million for 2003, a decrease of $584.4 million (46.6 percent). The decrease in the provision for credit losses reflected improving credit quality and economic conditions relative to 2003. Net charge-offs during 2004 were $767.1 million, compared with net charge-offs of $1,251.7 million during 2003, a reduction of $484.6 million. The decline in net charge-offs was primarily the result of declining levels of stressed and nonperforming loans, continuing collection efforts and improving economic conditions. In response to improving credit conditions, the Company made a decision in 2004 to reduce the allowance for credit losses. Refer to “Corporate Risk Profile” for further information on the provision for credit losses, net charge-offs, nonperforming assets and factors considered by the Company in assessing the credit quality of the loan portfolio and establishing the allowance for credit losses.

Acquisition and Divestiture Activity On December 31, 2003, the Company announced that it had completed the tax-free distribution of Piper Jaffray Companies representing substantially all of the Company’s capital markets business line. The Company distributed to our shareholders one share of Piper Jaffray common stock for every 100 shares of U.S. Bancorp common stock, by means of a special dividend of $685 million. This distribution did not include brokerage, financial advisory or asset management services offered to customers through other business units. The Company continues to provide asset management services to its customers through the Private Client, Trust and Asset Management business segment and access to investment products and services through its extensive network of licensed financial advisors within the retail brokerage platform of the Consumer Banking business segment. In connection with the spin-off of Piper Jaffray, historical financial results related to Piper Jaffray have been segregated and accounted for in the Company’s financial statements as discontinued operations.

     On June 29, 2004, the Company purchased the remaining 50 percent ownership interest in EuroConex Technologies Ltd (“EuroConex”) from the Bank of Ireland. In addition, during the second and fourth quarters of 2004, the Company completed three separate transactions to acquire merchant processing businesses in Poland, the United Kingdom and Norway. In connection with these transactions, EuroConex and its affiliates provide debit and credit card processing services to merchants, directly and through alliances with banking partners in these European markets. These transactions represented total assets acquired of $377 million and total liabilities assumed of $115 million at the closing date. Included in total assets were contract and other intangibles with a fair value of $163 million and goodwill of $105 million. The goodwill reflected the strategic value of these businesses to the Company’s European merchant processing business and anticipated economies of scale that will result from these transactions.
     On December 31, 2002, the Company acquired the corporate trust business of State Street Bank and Trust Company (“State Street Corporate Trust”) in a cash
 
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transaction valued at $720 million. State Street Corporate Trust was a leading provider, particularly in the Northeast, of corporate trust and agency services to a variety of municipalities, corporations, government agencies and other financial institutions serving approximately 20,000 client issuances representing over $689 billion of assets under administration. The transaction represented total assets acquired of $677 million and total liabilities assumed of $39 million. Included in total assets were contract and other intangibles with a fair value of $218 million and goodwill of $520 million. The goodwill reflected the strategic value of the combined organization’s leadership position in the corporate trust business and processing economies of scale resulting from the transaction.
     On November 1, 2002, the Company acquired 57 branches and a related operations facility in northern California from Bay View Bank (“Bay View”), a wholly-owned subsidiary of Bay View Capital Corporation, in a cash transaction. The transaction represented total assets acquired of $853 million and total liabilities assumed (primarily retail and small business deposits) of $3.3 billion. Included in total assets were approximately $336 million of select loans primarily with depository relationships, core deposit intangibles of $56 million and goodwill of $427 million. The goodwill reflected the strategic value of expanding the Company’s market within the San Francisco Bay area.
     On April 1, 2002, the Company acquired Cleveland-based The Leader Mortgage Company, LLC (“Leader”), a wholly-owned subsidiary of First Defiance Financial Corp., in a cash transaction. The transaction represented total assets acquired of $531 million and total liabilities assumed of $446 million. Included in total assets were mortgage servicing rights and other intangibles of $173 million and goodwill of $18 million. Leader specializes in acquiring servicing of loans originated for state and local housing authorities.
     Refer to Notes 3, 4 and 5 of the Notes to Consolidated Financial Statements for additional information regarding discontinued operations, business combinations and merger and restructuring-related items.

STATEMENT OF INCOME ANALYSIS

Net Interest Income Net interest income, on a taxable-equivalent basis, was $7.1 billion in 2004, compared with $7.2 billion in 2003 and $6.8 billion in 2002. The decline in net interest income in 2004 reflected modest growth in average earning assets, more than offset by lower net interest margins. Also contributing to the year-over-year decline in net interest income was a $37.6 million reduction in loan fees, the result of fewer loan prepayments in a rising rate environment. Average earning assets were $168.1 billion for 2004, compared with $160.8 billion and $147.4 billion for 2003 and 2002, respectively. The $7.3 billion (4.5 percent) increase in average earning assets for 2004, compared with 2003, was primarily driven by increases in residential mortgages, retail loans and investment securities, partially offset by a decline in commercial loans and loans held for sale related to mortgage banking activities. The decline in average commercial loans from a year ago reflected soft loan demand in 2003 and through the third quarter of 2004. The Company began to experience growth in commercial

 
 Table 2   Analysis of Net Interest Income
                                           
2004 2003
(Dollars in Millions) 2004 2003 2002 v 2003 v 2002

Components of net interest income
                                       
 
Income on earning assets (taxable-equivalent basis) (a)
  $ 9,215.1     $ 9,286.2     $ 9,526.8     $ (71.1 )   $ (240.6 )
 
Expense on interest-bearing liabilities
    2,075.2       2,068.7       2,679.6       6.5       (610.9 )
   
Net interest income (taxable-equivalent basis)
  $ 7,139.9     $ 7,217.5     $ 6,847.2     $ (77.6 )   $ 370.3  
   
Net interest income, as reported
  $ 7,111.3     $ 7,189.3     $ 6,814.3     $ (78.0 )   $ 375.0  
   
Average yields and rates paid
                                       
 
Earning assets yield (taxable-equivalent basis)
    5.48 %     5.77 %     6.46 %     (.29 )%     (.69 )%
 
Rate paid on interest-bearing liabilities
    1.53       1.60       2.26       (.07 )     (.66 )
   
Gross interest margin (taxable-equivalent basis)
    3.95 %     4.17 %     4.20 %     (.22 )%     (.03 )%
   
Net interest margin (taxable-equivalent basis)
    4.25 %     4.49 %     4.65 %     (.24 )%     (.16 )%
   
Average balances
                                       
 
Investment securities
  $ 43,009     $ 37,248     $ 28,829     $ 5,761     $ 8,419  
 
Loans
    122,141       118,362       114,453       3,779       3,909  
 
Earning assets
    168,123       160,808       147,410       7,315       13,398  
 
Interest-bearing liabilities
    136,055       129,004       118,697       7,051       10,307  
 
Net free funds (b)
    32,068       31,804       28,713       264       3,091  

(a) Interest and rates are presented on a fully taxable-equivalent basis utilizing a tax rate of 35 percent.
(b) Represents noninterest-bearing deposits, allowance for loan losses, unrealized gain (loss) on available-for-sale securities, non-earning assets, other noninterest-bearing liabilities and equity.
 
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loans in late 2004 as economic conditions continued to improve. The net interest margin in 2004 was 4.25 percent, compared with 4.49 percent and 4.65 percent in 2003 and 2002, respectively. The 24 basis point decline in 2004 net interest margin, compared with 2003, primarily reflected the competitive credit pricing environment, a preference to acquire adjustable-rate securities which have lower yields and a decline in prepayment fees. The net interest margin was also impacted by a modest increase in the percent of total earning assets funded by wholesale sources of funding and higher rates paid on wholesale funding due to the impact of rising rates. The shift towards wholesale funding reflects, in part, slower growth in deposits as growth in mortgage banking escrows and government-related deposits declined. It also reflects asset/liability decisions to issue longer-term fixed-rate borrowings given the rising rate environment. In addition, the net interest margin declined year-over-year as a result of consolidating high credit quality, low margin loans from the Stellar commercial loan conduit onto the Company’s balance sheet beginning in the third quarter of 2003.
     Total average loans of $122.1 billion in 2004 were $3.8 billion (3.2 percent) higher, compared with 2003, reflecting growth in average residential mortgages, average retail loans and average commercial real estate loans of $2.6 billion (22.5 percent), $3.0 billion (7.9 percent) and $.1 billion (.5 percent), respectively. Growth in these categories was offset somewhat by an overall decline in average commercial loans of $2.0 billion (4.8 percent). Although the consolidation of loans from the Stellar commercial loan conduit had a positive impact on average loan balances year-over-year, excess liquidity and improving cash flows among corporate borrowers led to the overall decrease in total commercial loans. The Company began to experience growth in average commercial loans in the fourth quarter of 2004.
     Average investment securities were $5.8 billion (15.5 percent) higher in 2004, compared with 2003, reflecting the reinvestment of proceeds from declining average commercial loan balances and loans held for sale. The Company utilizes the investment portfolio as part of its overall asset/liability management practices to minimize structural interest rate and market valuation risks associated with changes in interest rates. During 2004, the Company received proceeds from prepayments and maturities of investment securities of $12.3 billion. Also, the Company made a decision to sell $8.2 billion of fixed-rate securities, classified as available-for-sale, as part of interest rate risk management actions given changes in rates during the year, recognizing a $104.9 million loss on the sale of securities.
 
 Table 3   Net Interest Income — Changes Due to Rate and Volume (a)
                                                     
2004 v 2003 2003 v 2002

(Dollars in Millions) Volume Yield/Rate Total Volume Yield/Rate Total

Increase (decrease) in
                                               
Interest income
                                               
 
Investment securities
  $ 254.3     $ (115.5 )   $ 138.8     $ 428.4     $ (235.2 )   $ 193.2  
 
Loans held for sale
    (112.2 )     1.5       (110.7 )     62.7       (31.1 )     31.6  
 
Commercial loans
    (110.8 )     8.3       (102.5 )     (149.0 )     (157.8 )     (306.8 )
 
Commercial real estate
    7.3       (48.6 )     (41.3 )     90.2       (141.9 )     (51.7 )
 
Residential mortgage
    160.2       (61.5 )     98.7       232.5       (114.4 )     118.1  
 
Retail loans
    210.4       (264.5 )     (54.1 )     134.9       (363.9 )     (229.0 )
   
   
Total loans
    267.1       (366.3 )     (99.2 )     308.6       (778.0 )     (469.4 )
 
Other earning assets
    (13.7 )     13.7             6.4       (2.4 )     4.0  
   
   
Total
    395.5       (466.6 )     (71.1 )     806.1       (1,046.7 )     (240.6 )
Interest expense
                                               
 
Interest checking
    8.0       (21.5 )     (13.5 )     22.6       (40.6 )     (18.0 )
 
Money market accounts
    5.3       (87.8 )     (82.5 )     87.7       (82.8 )     4.9  
 
Savings accounts
    1.0       (6.8 )     (5.8 )     3.5       (7.4 )     (3.9 )
 
Time certificates of deposit less than $100,000
    (70.4 )     (39.2 )     (109.6 )     (146.3 )     (146.2 )     (292.5 )
 
Time deposits greater than $100,000
    24.6       (5.5 )     19.1       26.3       (105.5 )     (79.2 )
   
   
Total interest-bearing deposits
    (31.5 )     (160.8 )     (192.3 )     (6.2 )     (382.5 )     (388.7 )
 
Short-term borrowings
    64.1       31.8       95.9       8.5       (64.6 )     (56.1 )
 
Long-term debt
    34.7       68.2       102.9       45.0       (211.1 )     (166.1 )
   
   
Total
    67.3       (60.8 )     6.5       47.3       (658.2 )     (610.9 )
   
 
Increase (decrease) in net interest income
  $ 328.2     $ (405.8 )   $ (77.6 )   $ 758.8     $ (388.5 )   $ 370.3  

(a) This table shows the components of the change in net interest income by volume and rate on a taxable-equivalent basis utilizing a tax rate of 35 percent. This table does not take into account the level of noninterest-bearing funding, nor does it fully reflect changes in the mix of assets and liabilities. The change in interest not solely due to changes in volume or rates has been allocated on a pro-rata basis to volume and yield/rate.
 
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Given the soft commercial loan demand in early 2004, the Company acquired $19.6 billion of investment securities, representing principally adjustable and shorter-term fixed-rate mortgage-backed securities, giving consideration to the Company’s overall asset/liability position. Refer to the “Interest Rate Risk Management” section for further information on the sensitivity of net interest income to changes in interest rates.
     Average noninterest-bearing deposits of $29.8 billion in 2004 were lower by $1.9 billion (6.0 percent), compared with 2003. While average branch-based noninterest-bearing deposits increased by 2.7 percent from a year ago, mortgage-related escrow balances and business-related noninterest-bearing deposits, including corporate banking, mortgage banking and government deposits, declined. Average interest-bearing deposits of $86.4 billion in 2004 were higher by $1.6 billion (1.8 percent), compared with 2003. The year-over-year increase in average interest-bearing deposits included increases in average savings products deposits of $2.6 billion (4.6 percent) and time deposits greater than $100,000 of $1.4 billion (11.0 percent), partially offset by a decrease in time certificates of deposit less than $100,000 of $2.4 billion (15.6 percent). The decrease in time certificates of deposit less than $100,000 was primarily due to pricing decisions by management in connection with the Company’s overall funding and risk management activities.
     Average net free funds increased $.3 billion from a year ago, including a decrease in average noninterest-bearing deposits, other liabilities and other assets of $1.9 billion (6.0 percent), $1.3 billion (16.7 percent) and $3.1 billion (10.5 percent), respectively, in 2004, compared with 2003. The decrease in other assets and liabilities principally reflects the impact of the spin-off of Piper Jaffray Companies.
     The increase in net interest income in 2003, compared with 2002, was driven by an increase in average earning assets, growth in average net free funds and favorable changes in the Company’s average funding mix. Also contributing to the year-over-year increase in net interest income were various acquisitions, including Leader, State Street Corporate Trust and Bay View, which accounted for approximately $71.9 million of the increase during 2003. Average earning assets were $160.8 billion for 2003, compared with $147.4 billion for 2002. The $13.4 billion (9.1 percent) increase in average earning assets for 2003, compared with 2002, was primarily driven by increases in investment securities, loans held for sale, residential mortgages and retail loans, partially offset by a decline in commercial loans. The 16 basis point decline in 2003 net interest margin, compared with 2002, primarily reflected growth in lower-yielding investment securities as a percent of total earning assets, changes in loan mix and a decline in the margin benefit from net free funds due to lower average interest rates. In addition, the net interest margin declined year-over-year as a result of consolidating high credit quality, low margin loans from Stellar, a commercial loan conduit, onto the Company’s balance sheet in the third quarter of 2003. The $3.9 billion (3.4 percent) increase in total average loans for 2003, compared with 2002, reflected growth in average residential mortgages, retail loans and commercial real estate loans of $3.3 billion (39.0 percent), $1.7 billion (4.6 percent) and $1.4 billion (5.5 percent), respectively, offset somewhat by an overall decline in average commercial loans of $2.5 billion (5.7 percent). Average investment securities were $8.4 billion (29.2 percent) higher in 2003, compared with 2002, reflecting the reinvestment of proceeds from loan sales, declining commercial loan balances and deposits assumed in connection with the Bay View transaction. Average interest-bearing deposits of $84.8 billion in 2003 were higher by $8.4 billion (11.0 percent), compared with 2002. Approximately $3.0 billion of the year-over-year increase in average interest-bearing deposits was due to acquisitions, while the remaining growth was driven by increases in savings balances. The increase in savings balances reflected product initiatives, increasing government banking deposits and customer decisions to maintain liquidity. Average net free funds increased $3.1 billion from the prior year, including an increase in average noninterest-bearing deposits of $3.0 billion (10.4 percent) in 2003, compared with 2002. The increase in noninterest-bearing deposits was primarily due to mortgage banking activities during early 2003 and higher liquidity among corporate customers maintained in demand deposit balances year-over-year.

Provision for Credit Losses The provision for credit losses is recorded to bring the allowance for credit losses to a level deemed appropriate by management based on factors discussed in the “Analysis and Determination of Allowance for Credit Losses” section. The provision for credit losses was $669.6 million in 2004, compared with $1,254.0 million and $1,349.0 million in 2003 and 2002, respectively.

     The decline in the provision for credit losses of $584.4 million in 2004 reflected continuing improvement in the credit quality of the loan portfolio and changing economic conditions. The changes in credit quality continued to be broad-based across most industries resulting in improving credit risk ratings, a decline in nonperforming assets and lower total net charge-offs. While general economic conditions improved somewhat in 2003, commercial loan demand continued to be soft in most markets within the banking footprint during much of 2004. In the fourth quarter of 2004, the Company began to experience growth in commercial loans, indicating that
 
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economic conditions within the Company’s markets were expanding. In response to improving credit performance and economic conditions, the Company made a decision to reduce the allowance for credit losses.
     The decline in the provision for credit losses of $95.0 million in 2003 primarily reflected an improving credit risk profile resulting in lower nonperforming loans and commercial and retail loan losses. The decline in nonperforming loans and commercial loan net charge-offs was broad-based across most industries within the commercial loan portfolio. Retail loan delinquency ratios continued to improve across most retail loan portfolios, reflecting improving economic conditions and the Company’s ongoing collection efforts and risk management activities. These were also the principal factors resulting in lower levels of retail net charge-offs during 2003.
     Refer to “Corporate Risk Profile” for further information on the provision for credit losses, net charge-offs, nonperforming assets and other factors considered by the Company in assessing the credit quality of the loan portfolio and establishing the allowance for credit losses.

Noninterest Income Noninterest income in 2004 was $5.5 billion, compared with $5.3 billion in 2003 and $5.2 billion in 2002. The increase in noninterest income of $206.2 million (3.9 percent) in 2004, compared with 2003, was driven by strong organic growth in most fee-based products and services categories (11.0 percent), particularly in payment processing revenue. Partially offsetting the increase in fee-based revenue growth in 2004 was a year-over-year reduction in net securities gains (losses) of $349.7 million.

 
     Credit and debit card revenue, corporate payment products revenue and ATM processing services revenue were higher in 2004, compared with 2003, by $88.6 million (15.8 percent), $45.5 million (12.6 percent) and $9.4 million (5.7 percent), respectively. Although credit and debit card revenue increased year-over-year, the growth was somewhat muted due to the impact of the settlement of the antitrust litigation brought against VISA USA and MasterCard by Wal-Mart Stores, Inc., Sears Roebuck & Co. and other retailers, which lowered interchange rates on signature debit transactions beginning in August 2003. The year-over-year impact of VISA’s settlement on debit card revenue for 2004 was approximately $32.8 million. This change in the interchange rate, in addition to higher customer loyalty rewards expenses, however, were more than offset by growth in transaction volumes and other rate changes. The corporate payment products revenue growth reflected growth in sales, card usage and rate changes. The favorable variance in ATM processing services revenue was also due to increases in transaction volumes and sales. Merchant processing services revenue was higher in 2004 by $113.2 million (20.2 percent), compared with 2003, reflecting an increase in same store sales volume, new business and the recent expansion of the Company’s merchant acquiring business in Europe. These recent European acquisitions accounted for approximately $58.6 million of the total increase. Deposit service charges increased in 2004 by $90.6 million (12.7 percent), primarily due to account growth, revenue enhancement initiatives and transaction-related fees. Trust and investment management fees increased by $27.3 million (2.9 percent), compared with 2003, as gains from equity market valuations were partially offset by lower fees, partially due to a change in mix of fund balances and customers’ migration from money market mutual funds to interest-bearing deposits with marginally better pricing. Treasury management fees were relatively flat from a year ago. Increased fees driven by a change in the Federal government’s payment methodology for treasury management services to fees for services rather than maintaining compensating balances in the third quarter of 2003 were offset by higher interest earnings credit on customers’ compensating balances and the impact of an
 
 Table 4   Noninterest Income
                                           
2004 2003
(Dollars in Millions) 2004 2003 2002 v 2003 v 2002

Credit and debit card revenue
  $ 649.3     $ 560.7     $ 517.0       15.8 %     8.5 %
Corporate payment products revenue
    406.8       361.3       325.7       12.6       10.9  
ATM processing services
    175.3       165.9       160.6       5.7       3.3  
Merchant processing services
    674.6       561.4       567.3       20.2       (1.0 )
Trust and investment management fees
    981.2       953.9       892.1       2.9       6.9  
Deposit service charges
    806.4       715.8       690.3       12.7       3.7  
Treasury management fees
    466.7       466.3       416.9       .1       11.8  
Commercial products revenue
    432.2       400.5       479.2       7.9       (16.4 )
Mortgage banking revenue
    397.3       367.1       330.2       8.2       11.2  
Investment products fees and commissions
    156.0       144.9       132.7       7.7       9.2  
Securities gains (losses), net
    (104.9 )     244.8       299.9       *       (18.4 )
Other
    478.3       370.4       398.8       29.1       (7.1 )
   
 
Total noninterest income
  $ 5,519.2     $ 5,313.0     $ 5,210.7       3.9 %     2.0 %

* Not meaningful
 
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industry-wide shift of payments from paper-based to electronic and card-based transactions. During 2004, commercial products revenue increased $31.7 million (7.9 percent), primarily due to syndication fees and commercial leasing revenue. An increase in loan servicing revenues from a year ago contributed to an increase of $30.2 million (8.2 percent) in mortgage banking revenue during 2004. The growth in mortgage servicing revenues was offset somewhat by lower gains from the sale of mortgage loan production. Investment products fees and commissions revenue increased in 2004 by $11.1 million (7.7 percent), compared with 2003, primarily due to higher sales activity in the Consumer Banking business line. The increase in sales activities reflected improving equity market conditions in late 2003 and 2004. Other noninterest income increased by $107.9 million (29.1 percent) from 2003, principally due to improving retail lease residual values resulting in lower end-of-term residual losses, a residual value insurance recovery of $17.2 million during the third quarter of 2004 and improving equity investment valuations.
     In 2003, noninterest income increased $102.3 million (2.0 percent), compared with 2002, driven by strong growth in payment services revenue, trust and investment management fees, deposit service charges, treasury management fees, mortgage banking revenue and investment products fees and commissions attributable to both organic growth and acquisitions. Partially offsetting the increase in noninterest income in 2003 was a year-over-year decrease in net securities gains of $55.1 million. The favorable impact on noninterest income from acquisitions, which included Leader, Bay View and State Street Corporate Trust, was approximately $122.7 million during 2003. Credit and debit card revenue, corporate payment products revenue and ATM processing services revenue were higher in 2003, compared with 2002, by $43.7 million (8.5 percent), $35.6 million (10.9 percent) and $5.3 million (3.3 percent), respectively. Credit and debit card revenue growth in 2003 was somewhat muted ($19.4 million) due to the impact of the settlement of the antitrust litigation brought against VISA USA and MasterCard by Wal-Mart Stores, Inc., Sears Roebuck & Co. and other retailers beginning in August 2003. This change in the interchange rate in the third quarter of 2003, in addition to higher customer loyalty rewards expenses, however, were more than offset by increases in transaction volumes and other pricing enhancements. Corporate payment products revenue and ATM processing services revenue were higher in 2003, primarily reflecting growth in sales and card usage during the year. Merchant processing services revenue was lower in 2003 by $5.9 million (1.0 percent), compared with 2002, primarily due to lower processing spreads resulting from pricing changes that occurred in late 2002 and changes in the mix of merchants. The favorable variance in trust and investment management fees in 2003 of $61.8 million (6.9 percent), compared with 2002, was driven by the acquisition of State Street Corporate Trust, which contributed $83.7 million in fees during 2003. Treasury management fees grew by $49.4 million (11.8 percent) in 2003, compared with 2002, with the majority of the increase occurring within the Wholesale Banking line of business. The increase in treasury management fees during 2003 was driven by growth in product sales, pricing enhancements and the relatively low earnings credit rates to customers. The growth was also driven by a change in the Federal government’s payment methodology for treasury management services from compensating balances, reflected in net interest income, to fees during the third quarter of 2003. During 2003, commercial products revenue declined $78.7 million (16.4 percent), principally reflecting lower commercial loan conduit servicing fees resulting, in part, from consolidating the Stellar commercial loan conduit. Mortgage banking revenue had a year-over-year increase of $36.9 million (11.2 percent) during 2003, principally due to higher mortgage originations, servicing and secondary market sales and the acquisition of Leader, which contributed $16.5 million of the favorable variance in 2003. Investment products fees and commissions revenue increased in 2003 by $12.2 million (9.2 percent), compared with 2002, primarily due to increased retail brokerage activity given more favorable equity capital market conditions relative to 2002. Deposit service charges increased in 2003 by $25.5 million (3.7 percent), compared with 2002, primarily due to net new growth in checking accounts and fee enhancements principally within the Consumer Banking line of business. Other noninterest income decreased by $28.4 million (7.1 percent) from 2002, which included $67.4 million of gains on the sales of two co-branded credit card portfolios.

Noninterest Expense Noninterest expense in 2004 was $5.8 billion, compared with $5.6 billion and $5.7 billion in 2003 and 2002, respectively. The increase of $187.6 million (3.4 percent) in 2004, compared with 2003, principally reflected a $154.8 million charge related to the prepayment of a portion of the Company’s long-term debt, costs related to business initiatives and incremental expenses of $62.8 million due to the expansion of EuroConex. These increases were offset somewhat by a net reduction in MSR impairments of $151.9 million and lower merger and restructuring-related charges. In 2003, noninterest expense included $46.2 million of merger and restructuring-related costs related to acquisitions completed in prior years. Compensation expense increased in 2004, compared with 2003, due to increases in salaries and stock-based compensation. The increase in salaries reflected business

 
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expansion of in-store branches, the expansion of the Company’s merchant acquiring business in Europe and other initiatives. Stock-based compensation was higher due to lower employee stock-award forfeitures relative to prior years. Employee benefits increased primarily as a result of higher payroll taxes and pension expense; pension and retirement expense increased $34.6 million in 2004, principally reflecting recognition of actuarial losses resulting from lower expected returns in prior years. Marketing and business development increased $13.2 million in 2004, compared with 2003, related to corporate brand advertising and an increase in product marketing campaigns. Technology and communications expense was higher year-over-year by $12.2 million in 2004, compared with 2003, reflecting technology investments that increased software amortization and the write-off of capitalized software being replaced. Included in 2004 results were charges of $154.8 million related to the prepayment of a portion of the Company’s long-term debt. Other expense increased $54.1 million in 2004, compared with 2003. The increase was related to higher fraud and operating losses, insurance costs, operating costs associated with affordable housing investments and merchant processing costs for payment services products, the result of the EuroConex expansion and increases in transaction volume year-over-year.
     The decrease in noninterest expense in 2003, compared with 2002, of $143.6 million (2.5 percent) was primarily the result of business initiatives, cost savings from integration activities and lower merger and restructuring-related charges, partially offset by an increase in MSR impairments, incremental pension and retirement expense of $39.9 million and expenses related to acquisitions. Noninterest expense related to merger and restructuring-related charges declined by $275.0 million (85.6 percent) in 2003, compared with 2002. The decline in merger and restructuring-related charges was primarily due to the completion of integration activities in 2002 associated with the merger of Firstar and the former U.S. Bancorp of Minneapolis (“USBM”). During 2003, noninterest expense included an MSR impairment of $208.7 million, a net increase of $22.6 million, compared with 2002. The year-over-year changes in the valuation of MSRs were caused by fluctuations in mortgage interest rates and related prepayment speeds due to refinancing activities. Acquisitions in 2002, including Leader, Bay View and State Street Corporate Trust, accounted for an increase of $124.9 million in noninterest expense from 2002 to 2003.

Pension Plans Because of the long-term nature of pension plans, the administration and accounting for pensions is complex and can be impacted by several factors, including investment and funding policies, accounting methods and the plan’s actuarial assumptions. The Company and its Compensation Committee have an established process for evaluating the plans, their performance and significant plan assumptions, including the assumed discount rate and the long-term rate of return (“LTROR”). At least annually, an independent consultant is engaged to assist U.S. Bancorp’s Compensation Committee in evaluating plan objectives, funding policies and investment policies considering its long-term investment time horizon and asset allocation strategies. Note 19 of the Notes to Consolidated Financial Statements provides further information on funding practices, investment policies and asset allocation strategies.

     Periodic pension expense (or credits) includes service costs, interest costs based on the assumed discount rate, the expected return on plan assets based on an actuarially derived market-related value and amortization of actuarial gains and losses. The Company’s pension accounting policy follows guidance outlined in Statement of Financial Accounting Standards No. 87, “Employer’s Accounting for Pension Plans” (“SFAS 87”), and reflects the long-term nature of benefit obligations and the investment horizon of
 
 Table 5   Noninterest Expense
                                           
2004 2003
(Dollars in Millions) 2004 2003 2002 v 2003 v 2002

Compensation
  $ 2,252.2     $ 2,176.8     $ 2,167.5       3.5 %     .4 %
Employee benefits
    389.4       328.4       317.5       18.6       3.4  
Net occupancy and equipment
    630.8       643.7       658.7       (2.0 )     (2.3 )
Professional services
    148.9       143.4       129.7       3.8       10.6  
Marketing and business development
    193.5       180.3       171.4       7.3       5.2  
Technology and communications
    429.6       417.4       392.1       2.9       6.5  
Postage, printing and supplies
    248.4       245.6       243.2       1.1       1.0  
Other intangibles
    550.1       682.4       553.0       (19.4 )     23.4  
Merger and restructuring-related charges
          46.2       321.2       *       (85.6 )
Debt prepayment
    154.8             (.2 )     *       *  
Other
    786.8       732.7       786.4       7.4       (6.8 )
   
 
Total noninterest expense
  $ 5,784.5     $ 5,596.9     $ 5,740.5       3.4 %     (2.5 )%
   
Efficiency ratio (a)
    45.3 %     45.6 %     48.8 %                

(a) Computed as noninterest expense divided by the sum of net interest income on a taxable-equivalent basis and noninterest income excluding securities gains (losses), net.
 * Not meaningful
 
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plan assets. This accounting guidance has the effect of reducing earnings volatility related to short-term changes in interest rates and market valuations. Actuarial gains and losses include the impact of plan amendments and various unrecognized gains and losses which are deferred and amortized over the future service periods of active employees. The market-related value utilized to determine the expected return on plan assets is based on fair value adjusted for the difference between expected returns and actual performance of plan assets. The unrealized difference between actual experience and expected returns is included in the market-related value ratably over a five-year period. At September 30, 2004, the accumulated unrecognized loss approximated $139 million and will ratably impact the actuarially derived market-related value of plan assets through 2009. The impact to pension expense of the unrecognized asset gains or losses will incrementally increase (decrease) pension costs in each year from 2005 to 2009, by approximately $28.9 million, $39.4 million, $6.3 million, $(11.4) million and $(4.1) million, respectively. This assumes that the performance of plan assets equals the assumed LTROR. Actual results will vary depending on the performance of plan assets and changes to assumptions required in the future. Refer to Note 1 of the Notes to Consolidated Financial Statements for further discussion of the Company’s accounting policies for pension plans.
     In 2004, the Company recognized a pension cost of $9.0 million compared with pension credits of $23.9 million in 2003 and $63.8 million in 2002. The $32.9 million increase in pension costs in 2004 was driven by a recognition of deferred actuarial (gains) losses and the impact of a lower discount rate, partially offset by the benefit of higher investment income related to the pension contributions made in 2003. In 2003, pension costs increased by $39.9 million, compared with 2002, driven by a $46.4 million reduction in the expected return on assets and a lower discount rate utilized to determine the projected benefit obligation given the declining rate environment. Also, contributing to the increase in pension costs was a one-time curtailment gain in 2002 of $9.0 million related to a nonqualified pension plan compared with a settlement loss of $3.5 million related to nonqualified pension payments in 2003. Somewhat offsetting the increase in pension costs was an expected benefit of approximately $19.0 million associated with lower interest costs related to cash balance accounts and actual changes in employment demographics, such as retirement age.
     In 2005, the Company anticipates that pension costs will increase by approximately $23.5 million. The increase will be driven by the lower discount rate and amortization of unrecognized actuarial losses from prior years.

Note 19 of the Notes to Consolidated Financial Statements provides a summary of the significant pension plan assumptions. Because of the subjective nature of plan assumptions, a sensitivity analysis to hypothetical changes in the LTROR and the discount rate is provided below:

                                         
Base
LTROR 6.9% 7.9% 8.9% 9.9% 10.9%

Incremental benefit (cost)
  $ (43.8 )   $ (21.9 )   $     $ 21.9     $ 43.7  
Percent of 2004 net income
    (.65 )%     (.33 )%     %     .33 %     .65 %

                                         
Base
Discount rate 4.0% 5.0% 6.0% 7.0% 8.0%

Incremental benefit (cost)
  $ (57.0 )   $ (30.9 )   $     $ 35.4     $ 73.5  
Percent of 2004 net income
    (.85 )%     (.46 )%     %     .53 %     1.09 %

     Due to the complexity of forecasting pension plan activities, the accounting method utilized for pension plans, management’s ability to respond to factors impacting the plans and the hypothetical nature of this information, the actual changes in periodic pension costs could be significantly different than the information provided in the sensitivity analysis.

Income Tax Expense The provision for income taxes was $2,009.6 million (an effective rate of 32.5 percent) in 2004, compared with $1,941.3 million (an effective rate of 34.4 percent) in 2003 and $1,707.5 million (an effective rate of 34.6 percent) in 2002. The improvement in the effective tax rate in 2004, compared with 2003, was primarily due to changes in estimated tax liabilities of $90.0 million related to the resolution of federal tax examinations covering substantially all of the Company’s legal entities for the years 1995 through 1999 and $16.3 million related to the resolution of a state tax examination for tax years through 2000. The improvement in the effective tax rate in 2003, compared with 2002, was primarily driven by a change in unitary state tax apportionment factors driven by a shift in business mix as a result of the impact of acquisitions, market demographics, the mix of product revenue and an increase in federal and state tax credits.

     For further information on income taxes, refer to Note 21 of the Notes to Consolidated Financial Statements.
 
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BALANCE SHEET ANALYSIS

Average earning assets were $168.1 billion in 2004, compared with $160.8 billion in 2003. The increase in average earning assets of $7.3 billion (4.5 percent) was primarily driven by growth in residential mortgages, retail loans and investment securities, partially offset by a decline in commercial loans and loans held for sale related to mortgage banking activities. The increase in average earning assets was principally funded by increases of $1.6 billion in interest-bearing deposits and $5.5 billion in wholesale funding.

     For average balance information, refer to Consolidated Daily Average Balance Sheet and Related Yields and Rates on pages 112 and 113.

Loans The Company’s total loan portfolio was $126.3 billion at December 31, 2004, an increase of $8.1 billion (6.8 percent) from December 31, 2003. The increase in total loans was driven by strong growth in retail loans (10.7 percent) and residential mortgages (14.2 percent) and to a lesser extent by commercial loans (4.3 percent) and commercial real estate loans (1.3 percent). The increase in retail loans was across most loan categories while the increase in residential mortgages was primarily the result of asset/liability management decisions to retain a greater portion of the Company’s adjustable-rate loan production. Table 6 provides a summary of the loan distribution by product type. Table 8 provides a summary of selected loan maturity distribution by loan category. Average total loans increased $3.8 billion (3.2 percent) in 2004, compared with 2003. Growth in average retail loans and residential mortgages, compared to 2003, was partially offset by a decline in average commercial loans.

 
 Table 6   Loan Portfolio Distribution
                                                                                       
2004 2003 2002 2001 2000

Percent Percent Percent Percent Percent
At December 31 (Dollars in Millions) Amount of Total Amount of Total Amount of Total Amount of Total Amount of Total

Commercial
                                                                               
 
Commercial
  $ 35,210       27.9 %   $ 33,536       28.4 %   $ 36,584       31.5 %   $ 40,472       35.4 %   $ 47,041       38.5 %
 
Lease financing
    4,963       3.9       4,990       4.2       5,360       4.6       5,858       5.1       5,776       4.7  
   
   
Total commercial
    40,173       31.8       38,526       32.6       41,944       36.1       46,330       40.5       52,817       43.2  
 
Commercial real estate
                                                                               
 
Commercial mortgages
    20,315       16.1       20,624       17.4       20,325       17.5       18,765       16.4       19,466       15.9  
 
Construction and development
    7,270       5.7       6,618       5.6       6,542       5.6       6,608       5.8       6,977       5.7  
   
   
Total commercial real estate
    27,585       21.8       27,242       23.0       26,867       23.1       25,373       22.2       26,443       21.6  
 
Residential mortgages
                                                                               
 
Residential mortgages
    9,722       7.7       7,332       6.2       6,446       5.6       5,746       5.0       *       *  
 
Home equity loans, first liens
    5,645       4.5       6,125       5.2       3,300       2.8       2,083       1.8       *       *  
   
   
Total residential mortgages
    15,367       12.2       13,457       11.4       9,746       8.4       7,829       6.8       9,397       7.7  
 
Retail
                                                                               
 
Credit card
    6,603       5.2       5,933       5.0       5,665       4.9       5,889       5.1       6,012       4.9  
 
Retail leasing
    7,166       5.7       6,029       5.1       5,680       4.9       4,906       4.3       4,153       3.4  
 
Home equity and second mortgages
    14,851       11.8       13,210       11.2       13,572       11.6       12,235       10.7       11,956       9.7  
 
Other retail
                                                                               
   
Revolving credit
    2,541       2.0       2,540       2.1       2,650       2.3       2,673       2.3       2,750       2.2  
   
Installment
    2,767       2.2       2,380       2.0       2,258       1.9       2,292       2.0       2,186       1.8  
   
Automobile
    7,419       5.9       7,165       6.1       6,343       5.5       5,660       5.0       5,609       4.6  
   
Student
    1,843       1.4       1,753       1.5       1,526       1.3       1,218       1.1       1,042       .9  
   
     
Total other retail
    14,570       11.5       13,838       11.7       12,777       11.0       11,843       10.4       11,587       9.5  
   
   
Total retail
    43,190       34.2       39,010       33.0       37,694       32.4       34,873       30.5       33,708       27.5  
   
     
Total loans
  $ 126,315       100.0 %   $ 118,235       100.0 %   $ 116,251       100.0 %   $ 114,405       100.0 %   $ 122,365       100.0 %

Information not available
 
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Commercial Commercial loans, including lease financing, totaled $40.2 billion at December 31, 2004, compared with $38.5 billion at December 31, 2003, an increase of

$1.6 billion (4.3 percent). The increase in commercial loans was driven by new customer relationships, increases in
corporate card balances and to a lesser extent, increased utilization under lines of credit by commercial customers. The growth of corporate and industrial and corporate card loan categories was tempered somewhat by lower mortgage loans held for sale from a year ago due to declining mortgage banking volume. Although general economic conditions experienced some improvement in 2003, commercial loan demand continued to be soft in the Company’s markets throughout the first half of 2004. As a result, average commercial loans in 2004 decreased by $2.0 billion (4.8 percent) from 2003, despite the positive impact on average balances from the consolidation of loans from the Stellar commercial loan conduit in the third
 
 Table 7   Commercial Loans by Industry Group and Geography
                                   
December 31, 2004 December 31, 2003

Industry Group (Dollars in Millions) Loans Percent Loans Percent

Consumer products and services
  $ 8,073       20.1 %   $ 6,858       17.8 %
Financial services
    4,784       11.9       4,469       11.6  
Commercial services and supplies
    3,870       9.6       3,785       9.8  
Capital goods
    3,825       9.5       4,598       11.9  
Agriculture
    2,601       6.5       2,907       7.6  
Property management and development
    2,334       5.8       1,653       4.3  
Paper and forestry products, mining and basic materials
    1,905       4.7       1,415       3.7  
Consumer staples
    1,887       4.7       1,817       4.7  
Health care
    1,826       4.6       1,532       4.0  
Private investors
    1,630       4.1       1,629       4.2  
Transportation
    1,592       4.0       1,758       4.6  
Energy
    730       1.8       708       1.8  
Information technology
    644       1.6       729       1.9  
Other
    4,472       11.1       4,668       12.1  
   
 
Total
  $ 40,173       100.0 %   $ 38,526       100.0 %

Geography
                               

California
  $ 3,786       9.4 %   $ 4,091       10.6 %
Colorado
    2,064       5.1       1,820       4.7  
Illinois
    2,549       6.3       2,121       5.5  
Minnesota
    6,649       16.6       6,527       16.9  
Missouri
    2,525       6.3       2,742       7.1  
Ohio
    2,528       6.3       2,361       6.1  
Oregon
    1,441       3.6       1,500       3.9  
Washington
    2,695       6.7       2,767       7.2  
Wisconsin
    2,604       6.5       2,874       7.5  
Iowa, Kansas, Nebraska, North Dakota, South Dakota
    3,455       8.6       3,760       9.8  
Arkansas, Indiana, Kentucky, Tennessee
    1,747       4.3       1,549       4.0  
Idaho, Montana, Wyoming
    830       2.1       744       1.9  
Arizona, Nevada, Utah
    926       2.3       829       2.2  
   
 
Total banking region
    33,799       84.1       33,685       87.4  
Outside the Company’s banking region
    6,374       15.9       4,841       12.6  
   
 
Total
  $ 40,173       100.0 %   $ 38,526       100.0 %

 
 Table 8   Selected Loan Maturity Distribution
                                   
Over One
One Year Through Over Five
December 31, 2004 (Dollars in Millions) or Less Five Years Years Total

Commercial
  $ 19,283     $ 18,141     $ 2,749     $ 40,173  
Commercial real estate
    7,378       14,280       5,927       27,585  
Residential mortgages
    974       2,698       11,695       15,367  
Retail
    13,312       19,619       10,259       43,190  
   
 
Total loans
  $ 40,947     $ 54,738     $ 30,630     $ 126,315  
Total of loans due after one year with
                               
 
Predetermined interest rates
                          $ 40,042  
 
Floating interest rates
                          $ 45,326  

 
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quarter of 2003. Commercial loans began to display encouraging trends in the Company’s markets during the fourth quarter of 2004 with quarterly average commercial loan balances increasing for the first time since the second quarter of 2001.
     Table 7 provides a summary of commercial loans by industry and geographical locations.

Commercial Real Estate The Company’s portfolio of commercial real estate loans, which includes commercial mortgages and construction loans, was $27.6 billion at December 31, 2004, compared with $27.2 billion at December 31, 2003, a modest increase of $343 million (1.3 percent). Specifically, construction and development loans increased by $652 million (9.9 percent) as developers continued to take advantage of relatively low interest rates. Commercial mortgages outstanding decreased modestly by $309 million (1.5 percent) as growth in Small Business Administration (“SBA”) real estate mortgages was more than offset by reductions in traditional commercial real estate mortgages. Average commercial real estate loans increased by $125 million (.5 percent) in 2004, compared with 2003, primarily driven by growth in SBA commercial real estate mortgage loans. Table 9 provides a summary of commercial real estate by property type and geographical locations.

     The Company maintains the real estate construction designation until the completion of the construction phase and, if retained, the loan is reclassified to the commercial mortgage category. Approximately $638 million of construction loans were permanently financed and reclassified to the commercial mortgage loan category in 2004. At year-end 2004, $202 million of tax-exempt industrial development loans were secured by real estate. The Company’s commercial real estate mortgages and construction loans had unfunded commitments of $7.9 billion at December 31, 2004, compared with $7.3 billion at December 31, 2003. The Company also finances the operations of real estate developers and other entities with operations related to real estate. These loans are not secured directly by real estate and are subject to terms and conditions similar to commercial loans. These loans were included in the commercial loan category and totaled $1.1 billion at December 31, 2004.

Residential Mortgages Residential mortgages held in the loan portfolio were $15.4 billion at December 31, 2004, an increase of $1.9 billion (14.2 percent) from December 31,

 
 Table 9   Commercial Real Estate by Property Type and Geography
                                   
  December 31, 2004  December 31, 2003

Property Type (Dollars in Millions) Loans Percent Loans Percent

Business owner occupied
  $ 8,551       31.0 %   $ 8,037       29.5 %
Multi-family
    3,903       14.1       3,868       14.2  
Commercial property
                               
 
Industrial
    1,103       4.0       1,280       4.7  
 
Office
    2,676       9.7       3,078       11.3  
 
Retail
    3,586       13.0       3,487       12.8  
 
Other
    2,359       8.6       2,452       9.0  
Homebuilders
    2,952       10.7       2,098       7.7  
Hotel/motel
    1,848       6.7       2,234       8.2  
Health care facilities
    607       2.2       708       2.6  
   
 
Total
  $ 27,585       100.0 %   $ 27,242       100.0 %

Geography
                               

California
  $ 5,252       19.0 %   $ 4,380       16.1 %
Colorado
    1,181       4.3       1,139       4.2  
Illinois
    996       3.6       1,095       4.0  
Minnesota
    1,721       6.2       1,536       5.6  
Missouri
    1,525       5.5       1,741       6.4  
Ohio
    1,975       7.2       2,193       8.0  
Oregon
    1,730       6.3       1,771       6.5  
Washington
    2,855       10.3       2,956       10.9  
Wisconsin
    1,768       6.4       1,921       7.1  
Iowa, Kansas, Nebraska, North Dakota, South Dakota
    2,003       7.3       2,138       7.8  
Arkansas, Indiana, Kentucky, Tennessee
    1,710       6.2       1,817       6.7  
Idaho, Montana, Wyoming
    880       3.2       874       3.2  
Arizona, Nevada, Utah
    1,948       7.1       1,722       6.3  
   
 
Total banking region
    25,544       92.6       25,283       92.8  
Outside the Company’s banking region
    2,041       7.4       1,959       7.2  
   
 
Total
  $ 27,585       100.0 %   $ 27,242       100.0 %

 
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2003. The increase in residential mortgages was primarily the result of asset/liability risk management decisions to retain a greater portion of the Company’s adjustable-rate loan production. This growth was partially offset by approximately $.5 billion in residential loan sales during 2004 primarily representing fixed-rate mortgage loans. Average residential mortgages increased $2.6 billion (22.5 percent) to $14.3 billion in 2004, primarily due to retaining adjustable-rate residential mortgages throughout 2004 and growth in first-lien home equity loans of 20.0 percent.

Retail Total retail loans outstanding, which include credit card, retail leasing, home equity and second mortgages and other retail loans, were $43.2 billion at December 31, 2004, compared with $39.0 billion at December 31, 2003. The increase of $4.2 billion (10.7 percent) was driven by an increase in home equity lines of credit, credit cards, retail leasing, automobile loans and installment loans, which increased $2,275 million, $670 million, $1,137 million, $254 million and $387 million, respectively, during 2004. The increases in these loan categories were offset somewhat by a reduction in home equity loans of $634 million during the year. Average retail loans increased $3.0 billion (7.9 percent) to $41.2 billion in 2004, reflecting growth in home equity lines, retail leasing, installment loans and credit card. Of the total retail loans and residential mortgages outstanding, approximately 87.4 percent are to customers located in the Company’s primary banking regions.

Loans Held for Sale At December 31, 2004, loans held for sale, consisting of residential mortgages to be sold in the secondary market, were $1.4 billion. This asset category was essentially unchanged relative to loans held for sale at December 31, 2003, despite $4.4 billion of mortgage loan production during the fourth quarter of 2004, compared with $3.9 billion in fourth quarter 2003. Average loans held for sale declined to $1.6 billion in 2004, compared with $3.6 billion in 2003, due to the impact of rising interest rates on mortgage loan production.

Investment Securities The Company uses its investment securities portfolio for several purposes. It serves as a vehicle to manage interest rate and prepayment risk, generates interest and dividend income from the investment of excess funds depending on loan demand, provides liquidity and is used as collateral for public deposits and wholesale funding sources. While it is the Company’s intent to hold its investment securities indefinitely, the Company may take actions in response to structural changes in interest rate risks and to meet liquidity requirements.

     At December 31, 2004, investment securities, both available-for-sale and held-to-maturity, totaled $41.5 billion, compared with $43.3 billion at December 31, 2003. The $1.9 billion (4.3 percent) year-over-year decrease primarily reflected the sale of $8.2 billion of fixed-rate investment securities, along with maturities and prepayments of $12.3 billion, partially offset by purchases of $19.6 billion of securities. Investment securities purchases were principally adjustable and shorter-term fixed-rate mortgage-backed securities, giving consideration to the Company’s overall asset/liability position, actual and projected changes in the mix and characteristics of the balance sheet and in interest rates. At December 31, 2004, approximately 38.9 percent of the investment securities portfolio represented adjustable-rate financial instruments, compared with 22.2 percent as of December 31, 2003. Adjustable-rate financial instruments include variable-rate collateralized mortgage obligations, mortgage-backed securities, agency securities, adjustable-rate money market accounts and asset-backed securities. Average investment securities were $43.0 billion in 2004, compared with $37.2 billion in 2003. The increase principally reflects the timing of securities transactions in early 2004 as proceeds from loan repayments and deposit growth were reinvested in this asset category.
     The weighted-average yield of the available-for-sale portfolio was 4.43 percent at December 31, 2004, compared with 4.27 percent at December 31, 2003. The average maturity of the available-for-sale portfolio declined to 4.5 years at December 31, 2004, down from 5.1 years at December 31, 2003. The relative mix of the type of investment securities maintained in the portfolio is provided in Table 10. At December 31, 2004, the available-for-sale portfolio included a $271 million net unrealized loss, compared with a net unrealized loss of $259 million at December 31, 2003.

Deposits Total deposits were $120.7 billion at December 31, 2004, an increase of $1.7 billion (1.4 percent) from December 31, 2003. The increase in total deposits was primarily the result of an increase in time deposits greater than $100,000, partially offset by decreases in noninterest-bearing deposits, savings deposits and time certificates of deposit less than $100,000. Average total deposits were $116.2 billion in 2004, declining $331 million from $116.6 billion in 2003. The decline in average total deposits was primarily due to lower average noninterest-bearing deposits and time certificates of deposit less than $100,000. The reductions in these categories were offset somewhat by growth in average savings deposits and time deposits greater than $100,000.

     Noninterest-bearing deposits were $30.8 billion at December 31, 2004, compared with $32.5 billion at December 31, 2003, a decrease of $1.7 billion (5.3 percent). The decrease in noninterest-bearing deposits was primarily attributable to declining deposits related to corporate business deposits, mortgage banking businesses and
 
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government banking deposits in the Wholesale Banking business line relative to a year ago. The decline also included certain product changes to migrate high-value customers with balances of $1.3 billion to the Company’s Silver Elite interest checking product to further enhance
customer retention. Corporate business deposits are declining as business customers utilize their deposit liquidity to fund business growth. Mortgage banking activities continue to decline directly related to the upward movement in interest rates since mid-2003. Government banking deposits have also declined. Average noninterest-bearing deposits were $29.8 billion in 2004, a decrease of $1.9 billion (6.0 percent), compared with 2003. While average branch-based noninterest-bearing deposits increased 2.7 percent from a year ago, business-related noninterest-bearing deposits, including government, corporate banking and mortgage banking deposits, and mortgage-related escrow balances declined.
     Interest-bearing savings deposits totaled $59.4 billion at December 31, 2004, a decrease of $1.7 billion (2.7 percent)
 
 Table 10   Investment Securities
                                                                     
Available-for-Sale Held-to-Maturity

Weighted- Weighted-
Average Weighted- Average Weighted-
Amortized Fair Maturity in Average Amortized Fair Maturity in Average
December 31, 2004 (Dollars in Millions) Cost Value Years Yield (d) Cost Value Years Yield (d)

U.S. Treasury and agencies
                                                               
 
Maturing in one year or less (a)
  $ 601     $ 593       .19       3.24 %   $     $             %
 
Maturing after one year through five years
    56       58       3.09       4.98                          
 
Maturing after five years through ten years
    27       28       7.52       4.47                          
 
Maturing after ten years (a)
                                               
   
   
Total
  $ 684     $ 679       .72       3.43 %   $     $             %
   
Mortgage-backed securities (b)
                                                               
 
Maturing in one year or less
  $ 1,716     $ 1,721       .57       4.01 %   $     $             %
 
Maturing after one year through five years
    24,849       24,724       3.25       4.34       11       11       3.07       5.30  
 
Maturing after five years through ten years
    12,742       12,588       6.51       4.70                          
 
Maturing after ten years
    502       504       14.06       3.85                          
   
   
Total
  $ 39,809     $ 39,537       4.31       4.43 %   $ 11     $ 11       3.07       5.30 %
   
Asset-backed securities (b)
                                                               
 
Maturing in one year or less
  $ 39     $ 39       .65       5.61 %   $     $             %
 
Maturing after one year through five years
    25       25       2.36       5.26                          
 
Maturing after five years through ten years
                                               
 
Maturing after ten years
                                               
   
   
Total
  $ 64     $ 64       1.31       5.47 %   $     $