10-K 1 d12715e10vk.htm FORM 10-K e10vk
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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION
Washington, D.C. 20549

FORM 10-K

     
(Mark One)    
þ   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
 
    For the Fiscal Year Ended January 3, 2004
or
 
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d)
OF THE SECURITIES EXCHANGE ACT OF 1934
 
    For the Transition Period From           to

Commission File Number 001-08634

Temple-Inland Inc.

(Exact Name of Registrant as Specified in its Charter)
     
Delaware   75-1903917
(State or Other Jurisdiction of
Incorporation or Organization)
  (I.R.S. Employer
Identification No.)

1300 MoPac Expressway South

Austin, Texas 78746
(Address of principal executive offices, including Zip code)

Registrant’s telephone number, including area code: (512) 434-5800

Securities registered pursuant to Section 12(b) of the Act:

     
Title of Each Class Name of Each Exchange On Which Registered


Common Stock, $1.00 Par Value per Share,
non-cumulative
Preferred Share Purchase Rights

7.50% Upper DECSSM
  New York Stock Exchange
The Pacific Exchange
New York Stock Exchange
The Pacific Exchange
New York Stock Exchange
The Pacific Exchange

Securities registered pursuant to Section 12(g) of the Act: None


      Indicate by check mark whether the registrant: (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes þ          No o

      Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.     o

      Indicate by check mark whether the registrant is an accelerated filer (as defined in Rule 12b-2 of the Act. Yes þ       No o

      The aggregate market value of the Common Stock held by non-affiliates of the registrant, based on the closing sales price of the Common Stock on the New York Stock Exchange on June 28, 2003, was $1,716,300,000. For purposes of this computation, all officers, directors, and five percent beneficial owners of the registrant (as indicated in Item 12) are deemed to be affiliates. Such determination should not be deemed an admission that such directors, officers, or five percent beneficial owners are, in fact, affiliates of the registrant.

      As of January 31, 2004, 54,704,858 shares of Common Stock were outstanding.

DOCUMENTS INCORPORATED BY REFERENCE

      Portions of the Company’s definitive proxy statement to be prepared in connection with the Annual Meeting of Shareholders to be held May 7, 2004, are incorporated by reference into Part III of this report.




PART I
Item 1. Business
Wood Fiber Requirements
Item 2. Properties
Item 3. Legal Proceedings
Item 4. Submission of Matters to a Vote of Security Holders
PART II
Item 5. Market for Registrant’s Common Equity and Related Stockholder Matters
Item 6. Selected Financial Data
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk Interest Rate Risk
Item 8. Financial Statements and Supplementary Data
PARENT COMPANY (TEMPLE-INLAND INC.) SUMMARIZED STATEMENTS OF CASH FLOWS
NOTES TO SUMMARIZED FINANCIAL STATEMENTS PARENT COMPANY (TEMPLE-INLAND INC.)
FINANCIAL SERVICES SUMMARIZED STATEMENTS OF INCOME
FINANCIAL SERVICES SUMMARIZED BALANCE SHEETS
FINANCIAL SERVICES SUMMARIZED STATEMENTS OF CASH FLOWS
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Item 9A. Controls and Procedures
PART III
Item 10. Directors and Executive Officers of the Registrant
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management
Item 13. Certain Relationships and Related Transactions
Item 14. Principal Accounting Fees and Services
PART IV
Item 15. Exhibits, Financial Statement Schedules and Reports on Form 8-K
SIGNATURES
Form of Nonqualified Stock Option Agreement
Form of Performance Stock Units Agreement
Form of Restricted Stock Unit Agreement
Form of Nonqualified Stock Option Agreement
Subsidiaries
Consent of Ernst & Young LLP
Certification of CEO Pursuant to Section 302
Certification of CFO Pursuant to Section 302
Certification of CEO Pursuant to Section 906
Certification of CFO Pursuant to Section 906


Table of Contents

PART I

Item 1.     Business

Introduction

      Temple-Inland Inc. is a holding company that, through its subsidiaries, operates three business segments:

  •  corrugated packaging, which provided 58 percent of our consolidated net revenues for 2003, is a vertically integrated corrugated packaging operation that consists of:

  •  five linerboard mills,
 
  •  one corrugating medium mill, and
 
  •  79 converting and other facilities;

  •  forest products, which provided 17 percent of our consolidated net revenues for 2003, manages our forest resources of approximately two million acres of timberland in Texas, Louisiana, Georgia, and Alabama, and manufactures a wide range of building products, including:

  •  lumber,
 
  •  particleboard,
 
  •  medium density fiberboard,
 
  •  gypsum wallboard, and
 
  •  fiberboard; and

  •  financial services, which provided 25 percent of our consolidated net revenues for 2003, provides financial services in the areas of:

  •  consumer and commercial banking,
 
  •  mortgage banking,
 
  •  real estate development, and
 
  •  insurance brokerage.

      Temple-Inland Inc. is a Delaware corporation that was organized in 1983. Its significant subsidiaries are:

  •  Inland Container Corporation I, a corrugated packaging holding company,
 
  •  Inland Paperboard and Packaging, Inc. (“Inland”), which together with Gaylord Container Corporation, operates our corrugated packaging segment,
 
  •  Gaylord Container Corporation (“Gaylord”),
 
  •  Temple-Inland Forest Products Corporation (“Temple-Inland FPC”), which operates our forest products segment,
 
  •  Temple-Inland Financial Services Inc., a financial services holding company,
 
  •  Guaranty Holdings Inc. I, a financial services holding company,
 
  •  Guaranty Bank (“Guaranty”), our savings bank, and
 
  •  Guaranty Residential Lending, Inc., which operates our mortgage banking business.

      Our principal executive offices are located at 1300 MoPac Expressway South, Austin, Texas 78746. Our telephone number is (512) 434-5800. Additional information about us may be obtained from our Internet website, the address of which is http://www.templeinland.com. We provide access through the website to our annual reports on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, including

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amendments to these reports, and other documents as soon as reasonably practicable after we file them with the Securities and Exchange Commission (“SEC”). In addition, beneficial ownership reports filed by officers, directors and principal security holders under Section 16(a) of the Securities Exchange Act of 1934, as amended (the “Exchange Act”), are also available through our website. In addition, our website contains a corporate governance section that includes our corporate governance principles, audit committee charter, management development and executive compensation committee charter, nominating and governance committee charter, standards of business conduct and ethics, and code of ethics for senior financial officers, as well as information on how to communicate directly with our board of directors. We will also provide printed copies of any of these documents to any shareholder upon request.

Financial Information

      Our results of operations, including information regarding our principal business segments, are shown in the financial statements and the notes thereto contained in Item 8 of this Annual Report on Form 10-K. Certain statistical information concerning revenues and unit sales by product line and geographic area is also contained in Item 8 of this Annual Report on Form 10-K.

Narrative Description of the Business

      The following chart presents the ownership structure for our significant subsidiaries. It does not contain all our subsidiaries, many of which are dormant or immaterial entities. A complete list of our subsidiaries is filed as an exhibit to this annual report on Form 10-K. All subsidiaries shown are 100 percent owned by their immediate parent company listed in the chart, except that Inland Container Corporation I owns approximately 90 percent of Gaylord Container Corporation. The remaining approximately ten percent of Gaylord is owned by a limited liability company that is 99 percent owned by Inland Container Corporation I with the balance owned by Inland Paperboard and Packaging, Inc.

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(CHART)

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      Corrugated Packaging. We manufacture containerboard and convert it into a complete line of corrugated packaging. Approximately 18 percent of the containerboard we produced in 2003 was sold in the domestic and export markets. We converted the remainder and containerboard we purchased into corrugated containers at our box plants. Integrating our recent acquisitions positions us to convert more containerboard than we produce.

      Our nationwide network of box plants produces a wide range of products from commodity brown boxes to intricate die cut containers that can be printed with multi-color graphics. Even though the corrugated box business is characterized by commodity pricing, each order for each customer is a custom order. Our corrugated packaging is sold to a variety of customers in the food, paper, glass containers, chemical, appliance, and plastics industries, among others.

      We also manufacture litho-laminate corrugated packaging, high graphics folding cartons, and bulk containers constructed of multi-wall corrugated board for extra strength, which are used for bulk shipments of various materials. Under the name Tru-Tech™, we manufacture a tear-resistant and waterproof paper packaging product. In February 2004, we announced our intention to sell certain assets used in our specialty packaging business.

      We serve about 7,100 packaging customers with approximately 10,000 shipping destinations. The largest single customer accounted for approximately 3.5 percent and the ten largest customers accounted for approximately 23 percent of 2003 corrugated packaging revenues.

      Sales of corrugated packaging track changing population patterns and other demographics. Historically, there has been a correlation between the demand for corrugated packaging and orders for nondurable goods.

      We also own a 50 percent interest in Premier Boxboard Limited LLC, a joint venture that produces light-weight gypsum facing paper and corrugating medium at a plant in Newport, Indiana.

      During 2003, we closed converting facilities in Hattiesburg, Mississippi; Elizabethton, Tennessee; and Tijuana, Mexico, as we continued efforts to enhance return on investment from corrugated packaging. In November 2003, we announced further initiatives to lower costs and improve profitability from corrugated packaging. These initiatives included implementing organizational changes and eliminating approximately 300 positions in fourth quarter 2003. In addition, we expect, over the next 18 to 24 months, to consolidate converting facilities, eliminate additional positions, and improve asset utilization. As part of these initiatives, we announced in January 2004 that the Dallas, Texas, box plant would be closed. Further details of these efforts, including additional facilities that will be affected, will be announced over this 18 to 24 month period.

      Forest Products. We manage two million acres of timberlands, which are located in Texas, Louisiana, Georgia, and Alabama. These timberlands are an important source of wood fiber used in manufacturing both forest products and corrugated packaging. In our forest products segment, we manufacture lumber, particleboard, medium density fiberboard (“MDF”), gypsum wallboard, and fiberboard.

      We sell forest products throughout the continental United States and in Canada, with the majority of sales occurring in the southern United States. The ten largest customers accounted for approximately 25 percent of 2003 forest products revenues. Most of our products are sold by account managers and representatives to distributors, retailers, and original equipment manufacturers. Approximately 85 percent of particleboard sales are to commercial fabricators, such as manufacturers of cabinets and furniture. The forest products business is heavily dependent upon the level of residential housing expenditures, including the repair and remodeling market.

      We own a 50 percent interest in each of two joint ventures: Del-Tin Fiber LLC, which produces MDF at a facility in Arkansas; and Standard Gypsum LP, which produces gypsum wallboard at a plant and related quarry in Texas and a plant in Tennessee.

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      Due to weak demand during 2003, we indefinitely curtailed production at our Clarion, Pennsylvania MDF plant and our Mt. Jewett, Pennsylvania particleboard plant.

      Financial Services. We operate a savings bank and engage in mortgage banking, real estate development, and insurance brokerage activities.

      Savings Bank. Guaranty Bank (“Guaranty”) is a federally-chartered stock savings bank that conducts its business through banking centers in Texas and California and lends in diverse geographic markets. The 97 Texas banking centers are concentrated in the metropolitan areas of Houston, Dallas/ Fort Worth, San Antonio, and Austin, as well as the central and eastern regions of the state. Our 46 California banking centers are concentrated in Southern California and the Central Valley. We provide deposit products to the general public, invest in single-family adjustable-rate mortgages and mortgage-backed securities, lend money for the construction of real estate projects and the financing of business operations, and provide a variety of other financial products to consumers and businesses.

      Our primary financial services revenues are interest earned on loans and securities, as well as fees received in connection with loans and deposit services. Our major financial services expenses are interest paid on consumer deposits and other borrowings and personnel costs. Like other savings institutions, this business segment is significantly influenced by general economic conditions; the monetary, fiscal, and regulatory policies of the federal government; and the policies of financial institution regulatory authorities. Deposit flows and costs of funds are influenced by interest rates on competing investments and general market rates of interest. Lending activities are affected by the demand for mortgage financing and for other types of loans as well as market conditions. We primarily seek assets with interest rates that adjust periodically rather than assets with long-term fixed rates.

      We are required to maintain minimum capital levels at Guaranty in accordance with regulations of the Office of Thrift Supervision (“OTS”) established to ensure capital adequacy of savings institutions. We believe that as of year-end 2003, we met or exceeded all of these capital adequacy requirements. To remain in the lowest tier of Federal Deposit Insurance Corporation insurance premiums, we must meet a leverage capital ratio of at least five percent of adjusted total assets. At year-end 2003, our leverage capital ratio was 6.31 percent of adjusted total assets.

      Mortgage Banking. Our mortgage banking operation originates, warehouses, and services FHA, VA, and conventional mortgage loans primarily on single-family residential property. We originate mortgage loans through 123 offices located in 28 states and the District of Columbia. We sell these loans to Guaranty or in the secondary markets by delivering whole loans to third parties or through delivery into a pool of mortgage loans that are being securitized into a mortgage-backed security. We produced $12.9 billion in mortgage loans during 2003. During 2003, we retained the servicing rights on approximately 40 percent of the loans we originated and sold the remainder to third parties. Servicing operations are centralized in Austin, Texas. At the end of 2003, we were servicing for third parties $8.1 billion in mortgage loans.

      Real Estate. We are involved in the development of 55 residential subdivisions in Texas, California, Colorado, Florida, Georgia, Missouri, Tennessee, and Utah. We also own ten commercial properties, including properties owned through joint venture interests.

      Insurance Brokerage. We broker commercial and personal lines of property, casualty, life, and group health insurance products. We also administer the marketing and distribution of several mortgage-related personal life, accident, and health insurance programs. In addition, we sell annuities primarily to customers of Guaranty.

Raw Materials

      Our main raw material resource is wood fiber. We own or lease approximately two million acres of timberland located in Texas, Louisiana, Georgia, and Alabama. In 2003, wood fiber required for our

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corrugated packaging and forest products operations was supplied from these lands and as a by-product of our solid wood operations to the extent shown on the following chart:

Wood Fiber Requirements

         
Percentage
Supplied
Raw Materials Internally


Sawtimber
    57%  
Pine Pulpwood
    43%  

      The balance of our wood fiber requirements for these operations was purchased from numerous landowners and other timber owners, as well as other producers of wood by-products.

      Linerboard and corrugating medium are the principal materials used to make corrugated boxes. Our mills at Rome, Georgia; Bogalusa, Louisiana; and Orange, Texas, only manufacture linerboard. Our Ontario, California, and Maysville, Kentucky, mills are traditionally linerboard mills, but can manufacture corrugating medium. Our New Johnsonville, Tennessee, mill only manufactures corrugating medium. The principal raw material used by the Rome, Georgia; Orange, Texas; and Bogalusa, Louisiana, mills is virgin fiber. The Ontario, California, and Maysville, Kentucky, mills use only old corrugated containers (“OCC”). The mill at New Johnsonville, Tennessee, uses a combination of virgin fiber and OCC. In 2003, OCC represented approximately 32 percent of the total fiber needs of our containerboard operations. The price of OCC fluctuates due to normal supply and demand for the raw material and for the finished product. We purchase OCC on the open market from numerous suppliers. Price fluctuations reflect the competitiveness of these markets. Our historical grade patterns produce more linerboard and less corrugating medium than is converted at our box plants. The deficit of corrugating medium is filled through open market purchases and/or trades, and we sell any excess linerboard in the open market.

      We obtain gypsum for our wallboard operations in Fletcher, Oklahoma, from one outside source through a long-term purchase contract. At our gypsum wallboard plant in West Memphis, Arkansas, and the joint venture gypsum wallboard plant in Cumberland City, Tennessee, synthetic gypsum is used as a raw material. Synthetic gypsum is a by-product of coal-burning electrical power plants. We have a long-term supply agreement for synthetic gypsum produced at a Tennessee Valley Authority electrical plant located adjacent to the Cumberland City plant. Synthetic gypsum acquired pursuant to this agreement supplies all the synthetic gypsum required by the Cumberland City plant and the West Memphis plant. The joint venture gypsum wallboard plant in McQueeney, Texas, primarily uses gypsum obtained from its own quarry and gypsum acquired from the same source that supplies the Fletcher, Oklahoma, plant.

      We believe the sources outlined above will be sufficient to supply our raw material needs for the foreseeable future.

Energy

      Electricity and steam requirements at our manufacturing facilities are either supplied by a local utility or generated internally through the use of a variety of fuels, including natural gas, fuel oil, coal, wood bark, and in some instances, waste products resulting from the manufacturing process. By utilizing these waste products and other wood by-products as a biomass fuel to generate electricity and steam, we were able to generate approximately 60 percent of our energy requirements at our mills in Rome, Georgia; Bogalusa, Louisiana; and Orange, Texas, during 2003. In some cases where natural gas or fuel oil is used, our facilities possess a dual capacity enabling the use of either fuel as a source of energy.

      The natural gas needed to run our natural gas fueled power boilers, package boilers, and turbines is acquired pursuant to a multiple vendor solicitation process that provides for the purchase of gas, primarily on a firm basis with a few operations on an interruptible basis, at rates favorable to spot market rates. Natural gas prices rose during 2003, but remained below the peak levels experienced in 2001. We cannot predict future prices for natural gas.

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Employees

      We have approximately 18,000 employees. Approximately 6,000 of our employees are covered by collective bargaining agreements. These agreements generally run for a term of three to six years and have varying expiration dates. The following table summarizes certain information about collective bargaining agreements that cover a significant number of employees:

                 
Location Bargaining Unit(s) Employees Covered Expiration Dates




Linerboard Mill, Orange, Texas
 
Paper, Allied-Industrial, Chemical and Energy Workers Intl. (‘PACE’), Local 1398, and PACE, Local 391
 
229 Hourly Production Employees and 118 Hourly Maintenance Employees
    July 31, 2005  
Linerboard Mill, Bogalusa, Louisiana
 
PACE, Local 189, International Brotherhood of Electrical Workers (‘IBEW’), Local 1077, and Office and Professional Employees International Union (‘OPEIU’), Local 89
 
241 Hourly Production Employees, 137 Hourly Maintenance Employees, 28 Electrical Maintenance Employees, and 9 Office Employees
  August 1, 2006 (PACE and IBEW), and October 11, 2006 (OPEIU)
Linerboard Mill, Rome, Georgia
 
PACE, Local 804, IBEW, Local 613, United Association of Journeymen & Apprentices of the Plumbing & Pipefitting Industry of the U.S. and Canada, Local 72, and International Association of Machinists & Aerospace Workers, Local 414
 
284 Hourly Production Employees, 36 Electrical Maintenance Employees, and 125 Hourly Maintenance Employees
    July 31, 2006  
Evansville, Indiana, Louisville, Kentucky, and Middletown, Ohio, Box Plants (“Northern Multiple”)
 
PACE, Local 1046, PACE, Local 1737,and PACE, Local 114, respectively
 
92, 68, and 99 Hourly Production Employees, respectively
    April 30, 2008  
Rome, Georgia, and Orlando, Florida, Box Plants (“Southern Multiple”)
 
PACE Local 838 and PACE Local 834, respectively
 
111 and 92 Hourly Production Employees, respectively
    December 1, 2003*  


We are currently negotiating to extend or renew these contracts.

      We have additional collective bargaining agreements with employees at various other manufacturing facilities. These agreements each cover a relatively small number of employees and are negotiated on an individual basis at each such facility.

      We consider our relations with our employees to be good.

Environmental Protection

      Our operations are subject to federal, state, and local provisions regulating discharges into the environment and otherwise related to the protection of the environment. Compliance with these provisions, primarily the Federal Clean Air Act, Clean Water Act, Comprehensive Environmental Response, Compensation and Liability Act of 1980 (“CERCLA”), as amended by the Superfund Amendments and Reauthorization Act of 1986 (“SARA”), and Resource Conservation and Recovery Act (“RCRA”), requires us to invest substantial funds to modify facilities to assure compliance with applicable environmental regulations. Capital expenditures directly related to environmental compliance totaled approximately $9 million during 2003. This

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amount does not include capital expenditures for environmental control facilities made as part of major mill modernizations and expansions or capital expenditures made for another purpose that have an indirect benefit on environmental compliance.

      We are committed to protecting the health and welfare of our employees, the public, and the environment and strive to maintain compliance with all state and federal environmental regulations in a manner that is also cost effective. When we construct new facilities or modernize existing facilities, we generally use state of the art technology for air and water emissions. This forward-looking approach is intended to minimize the effect that changing regulations have on capital expenditures for environmental compliance.

      Future expenditures for environmental control facilities will depend on new laws and regulations and other changes in legal requirements and agency interpretations thereof, as well as technological advances. We expect the prominence of environmental regulation and compliance to continue for the foreseeable future. Given these uncertainties, we currently estimate that capital expenditures for environmental purposes during the period 2004 through 2006 will average approximately $16 million each year, excluding expenditures related to the MACT programs discussed below. The estimated expenditures could be significantly higher if more stringent laws and regulations are implemented.

      On April 15, 1998, the U.S. Environmental Protection Agency (“EPA”) issued extensive regulations governing air and water emissions from the pulp and paper industry (“Cluster Rule”). Compliance with various phases of the Cluster Rule will be required at certain intervals over the next few years. We have spent approximately $15 million toward Cluster Rule compliance through the end of 2003, excluding expenditures related to discontinued operations. Future expenditures related to Cluster Rule compliance under High Volume Low Concentration Maximum Achievable Control Technology (“MACT”) I Rules are required to be completed in 2006. We estimate capital expenditures for compliance with these rules to be $9 million.

      Not included in the phase I Cluster Rule was the MACT II Standard for the control of hazardous air pollutant emissions from pulp and paper mill combustion sources. Final promulgation of the MACT II Standard occurred on December 15, 2000, and applies to three of our containerboard mills. Preliminary estimates indicate that our total capital expenditures for monitoring both particulate matter (“PM”) and gaseous hazardous air pollutants (“HAPs”) associated with the reporting and record-keeping activities of the MACT II Standard could be $1 million through 2004.

      We have a number of boilers that will be subject to the Boiler and Process Heater MACT and the Combustion Turbine MACT, expected to be promulgated in early 2004. Because these regulations are not yet final, we are not able to estimate the cost of compliance, which we expect will be spread over a minimum of three years.

      Future national emission standards for HAPs will apply to facilities that are major sources of HAPs in the plywood and composite wood products (“PCWP”) industry. These standards, which are expected to be promulgated by March 2004, would limit emissions of HAPs including acetaldehyde, acrolein, formaldehyde, methanol, phenol, and other HAPs. EPA estimates that implementation of the proposed standards would reduce HAP emissions from the PCWP source category industry-wide by approximately 11,000 tons per year. In addition, the proposed standards would reduce emissions of volatile organic compounds (“VOCs”) industry-wide by approximately 27,000 tons per year. We estimate we will spend approximately $18 million between 2004 and 2006 on capital costs to comply with these proposed standards.

      We use landfills to dispose of non-hazardous waste at three paperboard mills and two forest products facilities. Based on costs incurred in the closure of our other landfills, we expect to spend, on an undiscounted basis, approximately $30 million over the next 25 years to ensure proper closure of these landfills. We are remediating a former creosote treating facility and two on-site locations obtained in the Gaylord acquisition. We expect to spend, on an undiscounted basis, approximately $17 million remediating these sites.

      In addition to these capital expenditures, we spend a significant amount on ongoing maintenance costs to maintain compliance with environmental regulations. We do not believe, however that these capital expenditures or maintenance costs will have a material adverse effect on our earnings. In addition,

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expenditures for environmental compliance should not have a material effect on our competitive position, because other companies are also subject to these regulations.

Competition

      We operate in highly competitive industries. The commodity nature of our manufactured products gives us little control over market pricing or market demand for our products. The level of competition in a given product or market may be affected by economic factors, including interest rates, housing starts, home repair and remodeling activities, and the strength of the dollar, as well as other market factors including supply and demand for these products, geographic location and the operating efficiencies of competitors. Our competitive position is influenced by varying factors depending on the characteristics of the products involved. The primary factors are product quality and performance, price, service, and product innovation.

      The corrugated packaging industry is highly competitive with approximately 1,420 box plants in the United States. Our box plants accounted for approximately 12.4 percent of total industry shipments during 2003, making us the third largest producer of corrugated packaging in the United States. Although corrugated packaging is dominant in the national distribution process, our products also compete with various other packaging materials, including products made of paper, plastics, wood, and metals.

      In the building materials markets, we compete with many companies that are substantially larger and have greater resources in the manufacturing of building materials.

      Our savings bank and mortgage banking activities compete with commercial banks, savings and loan associations, mortgage banks, and other lenders. We also compete with real estate investment and management companies in our real estate activities and with insurance agencies in our property, casualty, life, and health insurance activities. The financial services industry is a highly competitive business, and a number of entities with which we compete have greater resources.

Executive Officers of the Registrant

      Set forth below are the names, ages, and titles of the persons who serve as executive officers of the Company:

             
Name Age Office



Kenneth M. Jastrow, II
    56     Chairman of the Board and Chief Executive Officer
M. Richard Warner
    52     President
Randall D. Levy
    52     Chief Financial Officer
Bart J. Doney
    54     Group Vice President
J. Patrick Maley III
    42     Group Vice President
Kenneth R. Dubuque
    55     Group Vice President
Jack C. Sweeny
    57     Group Vice President
Louis R. Brill
    62     Chief Accounting Officer and Vice President
Scott Smith
    49     Chief Information Officer
Doyle R. Simons
    40     Chief Administrative Officer
J. Bradley Johnston
    48     General Counsel
Leslie K. O’Neal
    48     Vice President, Assistant General Counsel and Secretary
David W. Turpin
    53     Treasurer

      Kenneth M. Jastrow, II became Chairman of the Board and Chief Executive Officer on January 1, 2000. Mr. Jastrow previously served in various capacities since 1991, including President, Chief Operating Officer, Chief Financial Officer, and Group Vice President. He also serves as Chairman of the Board of Financial Services, Chairman of the Board of Guaranty, and a Director of each of Temple-Inland FPC and Inland.

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      M. Richard Warner was named President in November 2003. Mr. Warner was Vice President from June 1994 to November 2003 and was Chief Administrative Officer from May 1999 to November 2003. Mr. Warner also served as General Counsel from June 1994 to August 2002, as Vice Chairman of Guaranty from 1990 to 1991, and as Treasurer and Chief Accounting Officer of the Company from 1986 to 1990.

      Randall D. Levy became Chief Financial Officer in May 1999. Mr. Levy joined Guaranty in 1989 serving in various capacities, including Treasurer and most recently as Chief Operating Officer from 1994 through 1999.

      Bart J. Doney became Group Vice President in February 2000. Mr. Doney has served Inland as Executive Vice President, Packaging since June 1998, Senior Vice President from 1996 until 1998, and Vice President, Sales and Administration, Containerboard Division from 1990 to 1996.

      J. Patrick Maley III became Group Vice President in May 2003. Mr. Maley also serves as Executive Vice President, Paperboard of Inland. Prior to joining the Company, Mr. Maley served in various capacities from 1992 to 2003 at International Paper, including director of manufacturing for the containerboard and kraft division, mill manager of the Androscoggin coated paper mill in Jay, Maine; staff manufacturing services director of the containerboard and kraft division; and segment general manager of the container business.

      Kenneth R. Dubuque became Group Vice President in February 2000. In October 1998, Mr. Dubuque was named President and Chief Executive Officer of Guaranty. From 1996 until 1998, Mr. Dubuque served as Executive Vice President and Manager — International Trust and Investment of Mellon Bank Corporation. From 1991 until 1996, he served as Chairman, President and Chief Executive Officer of the Maryland, Virginia, and Washington, D.C., operating subsidiary of Mellon Bank Corporation.

      Jack C. Sweeny became Group Vice President in May 1996. He also serves as President and Chief Executive Officer of Temple-Inland FPC. From November 1982 through May 1996, Mr. Sweeny served as a Vice President of Temple-Inland FPC and as Executive Vice President from May 1996 to February 2002.

      Louis R. Brill became Vice President and Controller in December 1999 and was named Chief Accounting Officer in May 2000. Before joining us in 1999, Mr. Brill was a partner of Ernst & Young LLP for 25 years.

      Scott Smith became Chief Information Officer in February 2000. Prior to that, Mr. Smith was Treasurer of Guaranty from November 1993 to December 1999 and Chief Information Officer of Financial Services from August 1995 to June 1999. Mr. Smith also served in various capacities at Guaranty since 1999, including Chief Financial Officer from June 2001 until December 2002.

      Doyle R. Simons was named Chief Administrative Officer in November 2003. Mr. Simons served as Vice President, Administration from November 2000 to November 2003 and Director of Investor Relations from 1994 through 2003.

      J. Bradley Johnston became General Counsel in August 2002. Prior to that, Mr. Johnston served as General Counsel of Guaranty from January 1995 through May 1999, as General Counsel of Financial Services from May 1997 through July 2002 and Chief Administrative Officer of Financial Services and Guaranty from May 1999 through July 2002.

      Leslie K. O’Neal was named Vice President in August 2002 and became Secretary in February 2000 after serving as Assistant Secretary since 1995. Ms. O’Neal also serves as Assistant General Counsel, a position she has held since 1985, and as Secretary of various subsidiaries.

      David W. Turpin became Treasurer in June 1991. Mr. Turpin also serves as the Executive Vice President and Chief Financial Officer of Lumbermen’s Investment Corporation, a real estate subsidiary.

      The Board of Directors annually elects officers to serve until their successors have been elected and have qualified or as otherwise provided in our Bylaws.

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Item 2. Properties

      We own and operate manufacturing facilities throughout the United States, four converting plants in Mexico, an MDF plant in Canada, and a box plant in Puerto Rico. Additional descriptions of selected properties are set forth in the following charts:

Containerboard Mills

                             
Number of Annual 2003
Location Product Machines Capacity Production





(In tons)
Ontario, California
  Linerboard     1       343,700       337,926  
Rome, Georgia
  Linerboard     2       778,700       744,439  
Orange, Texas
  Linerboard     2       599,700       621,255  
Bogalusa, Louisiana*
  Linerboard/Kraft     3       859,200       806,888  
Maysville, Kentucky
  Linerboard     1       402,100       392,699  
New Johnsonville, Tennessee
  Medium     1       270,600       287,591  
                 
     
 
                  3,254,000       3,190,798  
                 
     
 
Newport, Indiana**
  Medium and gypsum facing paper     1       246,000       261,983  


  Does not include kraft paper 2003 production of 36,917 tons. The kraft paper capacity was permanently closed during 2003.

**  The table shows the full capacity of this facility that is owned by a joint venture in which we own a 50 percent interest. During 2003, we purchased 157,200 tons of medium from the venture.

Corrugated Packaging Plants*

     
Corrugator
Location Size


Phoenix, Arizona
  98”
Fort Smith, Arkansas
  87”
Fort Smith, Arkansas(1)***
  None
Antioch, California
  78”
Bell, California
  97”
Buena Park, California (1)
  85”
City of Industry, California**
  87” and 87”
El Centro, California(1)
  87”
Gilroy, California(1)**
  87” and 87”
Gilroy, California(1)***
  110”
Ontario, California
  87”
Santa Fe Springs, California
  97”
Santa Fe Springs, California
  87”
Santa Fe Springs, California***
  None
Tracy, California**
  87” and 87”
Union City, California(1)***
  None
Wheat Ridge, Colorado
  87”
Newark, Delaware
  87”
Orlando, Florida
  98”
Tampa, Florida(1)
  78”

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Corrugator
Location Size


Atlanta, Georgia
  87”
Rome, Georgia**
  87” and 98”
Carol Stream, Illinois
  87”
Chicago, Illinois
  87”
Chicago, Illinois***
  None
Elgin, Illinois
  78”
Elgin, Illinois
  None
Crawfordsville, Indiana
  98”
Evansville, Indiana
  98”
Indianapolis, Indiana
  87”
Mishawaka, Indiana
  98”
St. Anthony, Indiana***
  None
Tipton, Indiana(1) ***
  110”
Garden City, Kansas
  98”
Kansas City, Kansas
  98”
Louisville, Kentucky
  98”
Louisville, Kentucky
  87”
Bogalusa, Louisiana
  97”
Minden, Louisiana
  98”
Minneapolis, Minnesota
  87”
St. Louis, Missouri
  87”
St. Louis, Missouri***
  87”
Milltown, New Jersey(1)***
  None
Spotswood, New Jersey
  87”
Binghamton, New York
  87”
Buffalo, New York***
  None
Scotia, New York***
  None
Utica, New York***
  None
Raleigh, North Carolina
  87”
Warren County, North Carolina
  98”
Madison, Ohio
  None
Marion, Ohio
  87”
Middletown, Ohio
  98”
Streetsboro, Ohio
  98”
Biglerville, Pennsylvania
  98”
Hazleton, Pennsylvania
  98”
Kennetts Square, Pennsylvania***
  None
Littlestown, Pennsylvania***
  None
Scranton, Pennsylvania
  68”
Vega Alta, Puerto Rico
  87”
Lexington, South Carolina
  98”
Rock Hill, South Carolina
  87”
Ashland City, Tennessee(1)***
  None
Elizabethton, Tennessee(1)***
  None

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Corrugator
Location Size


Dallas, Texas
  98”
Dallas, Texas(1)(2)
  85”
Edinburg, Texas
  87”
San Antonio, Texas(1)
  98”
San Antonio, Texas
  98”
Petersburg, Virginia
  87”
San Jose Iturbide, Mexico
  98”
Monterrey, Mexico
  87”
Los Mochis, Sinaloa, Mexico
  80”
Guadalajara, Mexico(1)***
  None


  *  The annual capacity of the box plants is a function of the product mix, customer requirements and the type of converting equipment installed and operating at each plant, each of which varies from time to time.
 
 **  These plants each contain two corrugators.
 
***  Sheet or sheet feeder plants.

(1)  Leased facilities.
 
(2)  In January 2004, we announced that this facility would be closed.

      Additionally, we own a graphics resource center in Indianapolis, Indiana, that has a 100” preprint press, and a fulfillment center in Gettysburg, Pennsylvania. We lease 50 warehouses located throughout much of the United States. Our Tru-Tech™ tear-resistant and waterproof paper packaging product is manufactured at a plant we own in Linden, New Jersey. We own a specialty converting plant in Harrington, Delaware, and lease a specialty converting plant in Ontario, California. In February 2004, we announced our intention to sell certain assets used in our specialty packaging business.

Forest Products

             
Rated Annual
Description Location Capacity



(In millions of
board feet)
Lumber
  Diboll, Texas     181 *
Lumber
  Pineland, Texas     310 **
Lumber
  Buna, Texas     198  
Lumber
  Rome, Georgia     147  
Lumber
  DeQuincy, Louisiana     198  


  Includes separate finger jointing capacity of 10 million board feet.

**  Includes separate stud mill capacity of 110 million board feet.

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Rated Annual
Description Location Capacity



(In millions of
square feet)
Fiberboard
  Diboll, Texas     460  
Particleboard
  Monroeville, Alabama     160  
Particleboard
  Thomson, Georgia     150  
Particleboard
  Diboll, Texas     150  
Particleboard
  Hope, Arkansas     200  
Particleboard(1)(2)
  Mt. Jewett, Pennsylvania     200  
Gypsum Wallboard
  West Memphis, Arkansas     440  
Gypsum Wallboard
  Fletcher, Oklahoma     460  
Gypsum Wallboard*
  McQueeney, Texas     400  
Gypsum Wallboard*
  Cumberland City, Tennessee     700  
Medium Density Fiberboard (2)
  Clarion, Pennsylvania     135  
Medium Density Fiberboard
  Pembroke, Ontario, Canada     135  
Medium Density Fiberboard*
  El Dorado, Arkansas     150  
Medium Density Fiberboard(1)
  Mt. Jewett, Pennsylvania     120  


* The table shows the full capacity of this facility that is owned by a joint venture in which we own a 50 percent interest.

(1)  Leased facilities.
 
(2)  Due to poor demand, we indefinitely curtailed production at these facilities during 2003.

Timber and Timberlands*

(In acres)
         
Pine Plantations
    1,273,816  
Natural Pine
    106,189  
Hardwood
    119,613  
Special Use/ Non-Forested
    541,117  
     
 
Total
    2,040,735  
     
 


Includes approximately 230,000 acres of leased land.

      We believe our plants, mills, and manufacturing facilities are suitable for their purposes and adequate for our business.

      During 2001, we conducted a major study of our forests, which led to the following classifications: strategic timberland, non-strategic timberland, and high-value land (with real estate development potential). Based on the study, 1,800,000 acres was identified as strategic, 110,000 acres as non-strategic, and 160,000 acres as high-value with the potential for real estate development.

      Since completion of this study, we have sold approximately 94,500 acres of non-strategic land and 10,744 acres of high-value land, including 4,854 acres and 2,436 acres, respectively, during 2003. In addition, we have reclassified some of our remaining acreage. At year-end 2003, we held approximately 38,000 acres of non-strategic land, which will be sold over time, 173,000 acres of high-value land, and 1,830,000 acres of strategic timberland. The 1,830,000 acres of strategic timberland are important to our converting operations and play a key role in our competitiveness and ability to meet environmental certification requirements relating to sound forest management techniques and chain of custody.

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      In connection with our timber holdings, we also own mineral rights on 388,000 acres in Texas and Louisiana and 395,830 acres in Alabama and Georgia. We do not derive a material amount of revenue from these mineral rights.

      We also own certain office buildings, including approximately 445,000 square feet of office space in Austin, Texas, and 150,000 square feet of space in Diboll, Texas. In connection with our project to relocate our corrugated packaging operation to Austin, Texas, we will sell our office building in Indianapolis, Indiana (approximately 130,000 square feet).

      At year-end 2003, property and equipment having a net book value of approximately $9 million were subject to liens in connection with $45 million of debt.

 
Item 3. Legal Proceedings

General

      We are involved in various legal proceedings that have arisen from time to time in the ordinary course of business. In our opinion, the possibility of a material liability from any of these proceedings is considered to be remote, and we do not expect that the effect of these proceedings will be material to our financial position, results of operations, or cash flow.

Antitrust Litigation

      On May 14, 1999, Inland and Gaylord were named as defendants in a consolidated class action complaint that alleged a civil violation of Section 1 of the Sherman Act. The suit, captioned Winoff Industries, Inc. v. Stone Container Corporation, MDL No. 1261 (E.D. Pa.), named Inland, Gaylord, and eight other linerboard manufacturers as defendants. The complaint alleged that the defendants, during the period from October 1, 1993, through November 30, 1995, conspired to limit the supply of linerboard, and that the purpose and effect of the alleged conspiracy was artificially to increase prices of corrugated containers. Inland and Gaylord executed a settlement agreement on April 11, 2003, with the representatives of the class, which has been finally approved by the trial court. Gaylord and Inland paid a total of $8 million into escrow to fulfill the terms of the class action settlement.

      Prior to the deadline for potential class members to “opt-out” of the class action lawsuit, over 100 companies and their named subsidiaries advised the court of their opt-out election. As a result of the opt-outs, we received a refund of $800,000 from the original class action settlement amount. Twelve individual complaints containing allegations similar to those in the class action have been filed by certain of these opt-out plaintiffs and over 3,000 of their named subsidiaries against the original defendants in the class action. We believe that the plaintiffs’ allegations in the opt-out litigation have no merit and are vigorously defending against the suits. We believe the likelihood of a material loss from this litigation is remote and do not believe that the final outcome should have a material adverse effect on our financial position, results of operation, or cash flow.

Gaylord Chemical Litigation

      On October 23, 1995, a rail tank car of nitrogen tetroxide exploded at the Bogalusa, Louisiana plant of Gaylord Chemical Corporation, a wholly-owned, independently-operated subsidiary of Gaylord. Following the explosion, more than 160 lawsuits were filed against Gaylord, Gaylord Chemical, and third parties alleging personal injury, property damage, economic loss, related injuries and fear of injuries. Plaintiffs sought compensatory and punitive damages. In 1997, the Washington Parish, Louisiana, trial court certified these consolidated cases as a class action. By the deadline to file proof of claim forms, 16,592 persons had filed and 3,978 persons had opted out of the Louisiana class proceeding. All but 12 of the-opt out claimants were also plaintiffs in the Mississippi action described below.

      Gaylord, Gaylord Chemical, and other third-parties were also named defendants in approximately 4,000 individual actions brought by plaintiffs in Mississippi state court, who claimed injury as a result of the same accident. These cases were consolidated in Hinds County, Mississippi, and alleged claims and damages similar

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to those in Louisiana state court. In 1999, 20 of the approximately 4,000 Mississippi cases went to trial in Hinds County, Mississippi. After a three-month trial, Gaylord Chemical was held to be 50 percent at fault for the incident, and none of the 20 plaintiffs was awarded any damages.

      At trial in the Louisiana class action held during the second half of 2003, 18 randomly selected plaintiffs presented evidence of their claims. The jury found Gaylord Chemical was 35 percent responsible for the accident and that other co-defendants shared 65 percent of the fault. Seven of the 18 plaintiffs were found to have suffered no damages. The remaining 11 plaintiffs were awarded a total of $22,832 in compensatory damages. The jury also determined that Gaylord was not responsible for the conduct of Gaylord Chemical.

      On December 9, 2003, Gaylord, Gaylord Chemical, and certain of their insurers agreed in principle to settle the claims from the class action and Mississippi state court actions, including claims for compensatory and punitive damages, arising from this accident. In exchange for payments by certain insurance carriers and assignment of insurance coverage rights against the non-settling carriers, Gaylord and Gaylord Chemical will receive releases and/or dismissals of all claims for damages, including punitive damages. Neither Gaylord nor Gaylord Chemical contributed to the settlement. The class action component of this proposed settlement will be submitted for preliminary approval by the Louisiana court in March 2004. The class settlement is subject to a fairness hearing and final court approval, which we expect to occur during 2004. Full releases and dismissals of all Mississippi claims, opt-outs, and other intervenors are not expected to occur until at least 2005. Until such time, all settlement proceeds will be held in escrow pending receipt of all required settlement documents. On December 10, 2003, the Louisiana jury awarded punitive damages of $92 million against Gaylord Chemical, which will be pursued by the plaintiffs against the non-settling insurance carriers. This award does not affect the settlement by Gaylord and Gaylord Chemical.

Other

      In 1988, we formed Guaranty (then known as Guaranty Federal Savings Bank) to acquire substantially all the assets and deposit liabilities of three thrift institutions from the Federal Savings and Loan Insurance Corporation, as receiver of those institutions. In connection with the acquisition, the government entered into an assistance agreement with us in which various tax benefits were promised. In 1993, Congress enacted narrowly targeted legislation to eliminate a portion of the promised tax benefits. We filed suit against the United States in the U.S. Court of Federal Claims alleging, among other things, that the 1993 legislation breached our contract and that we are entitled to monetary damages. This lawsuit is currently in the discovery stage and is not expected to be resolved for several years. We cannot predict the likely outcome of this litigation.

Environmental

      Our facilities are periodically inspected by environmental authorities and must file with these authorities periodic reports on the discharge of pollutants. Occasionally, one or more of these facilities may operate in violation of applicable pollution control standards, which could subject the facilities to fines or penalties. We believe that any fines or penalties that may be imposed as a result of these violations will not have a material adverse effect on our earnings or competitive position. No assurance can be given, however, that any fines levied in the future for any such violations will not be material.

      Under CERCLA, liability for the cleanup of a Superfund site may be imposed on waste generators, site owners and operators, and others regardless of fault or the legality of the original waste disposal activity. While joint and several liability is authorized under CERCLA, as a practical matter, the cost of cleanup is generally allocated among the many waste generators. We are named as a potentially responsible party in five proceedings relating to the cleanup of hazardous waste sites under CERCLA and similar state laws, excluding sites for which our records disclose no involvement or for which our potential liability has been finally determined. In all but one of these sites, we are either designated as a de minimus potentially responsible party or believe our financial exposure is insignificant. We have conducted investigations of all five sites, which indicate that the remediation costs to be allocated to us are approximately $2 million and should not have a material effect on our earnings or competitive position. There can be no assurance that we will not be named

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as a potentially responsible party at additional Superfund sites in the future or that the costs associated with the remediation of those sites would not be material.

      Inland was served with an administrative complaint filed by the U.S. Environmental Protection Agency under the Clean Water Act alleging that our box plant in Crawfordsville, Indiana exceeded its permit limits for suspended solids and biochemical oxygen demand (“BOD”) and that it failed to make timely reports of its sampling results and failed to follow proper sampling protocols at various times between 1999 and 2002. The permit exceedences were recognized by the city at the time, which imposed a surcharge on the plant. We do not expect the fine in this matter to exceed $100,000.

      On October 15, 2003, a release of what is suspected to have been nitrogen dioxide and nitrogen oxide took place at Gaylord’s linerboard mill lift station and sewer system in Bogalusa, Louisiana. Based upon our investigation, the total amount of released nitrogen oxide and nitrogen dioxide is believed to be no more than twenty pounds. The gaseous release dispersed in the atmosphere. We followed appropriate protocols for handling this type event, notifying the Louisiana Department of Environmental Quality, the U.S. Environmental Protection Agency and local law enforcement officials. The environmental agencies have analyzed our reports and, to date, have taken no action. We believe the likelihood of a material loss from this incident is remote, and we do not believe that the outcome should have a material adverse effect on our financial position, results of operations, or cash flow.

      The Ontario Ministry of Environment filed an enforcement action alleging that air emissions from our MDF plant at Pembroke, Ontario, Canada adversely affect surrounding property owners. Trial of the matter is currently ongoing and is expected to continue with sporadic testimony and trial dates through 2004. Fines and penalties assessed in the matter could exceed $100,000, but are not expected to have a material adverse effect on our financial position, results of operations, or cash flow.

      All litigation has an element of uncertainty and the final outcome of any legal proceeding cannot be predicted with any degree of certainty. With these limitations in mind, we presently believe that any ultimate liability from the legal proceedings discussed herein would not have a material adverse effect on our financial position, results of operations, or cash flow.

 
Item 4. Submission of Matters to a Vote of Security Holders

      We did not submit any matter to a vote of our shareholders during the fourth quarter of our fiscal year ended January 3, 2004.

PART II

 
Item 5. Market for Registrant’s Common Equity and Related Stockholder Matters

Market Information

      Our Common Stock is traded on the New York Stock Exchange and The Pacific Exchange. The table below sets forth the high and low sales price for our Common Stock during each fiscal quarter in the two most recent fiscal years.

                                                 
2003 2002


Price Range Price Range


High Low Dividends High Low Dividends






First Quarter
  $ 49.17     $ 36.86     $ 0.34     $ 59.99     $ 50.35     $ 0.32  
Second Quarter
  $ 48.06     $ 37.06     $ 0.34     $ 58.49     $ 51.75     $ 0.32  
Third Quarter
  $ 52.50     $ 42.11     $ 0.34     $ 58.11     $ 38.18     $ 0.32  
Fourth Quarter
  $ 62.86     $ 47.89     $ 0.34     $ 49.44     $ 32.69     $ 0.32  
For the Year
  $ 62.86     $ 36.86     $ 1.36     $ 59.99     $ 32.69     $ 1.28  

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Shareholders

      Our stock transfer records indicated that as of January 31, 2004, there were approximately 5,300 holders of record of our Common Stock.

Dividend Policy

      As indicated above, we paid quarterly dividends during each of the two most recent fiscal years in the amounts shown. On February 6, 2004, the Board of Directors declared a quarterly dividend on our Common Stock of $0.36 per share payable on March 15, 2004, to shareholders of record on March 1, 2004. The Board periodically reviews the dividend policy, and the declaration of dividends will necessarily depend upon our earnings and financial requirements and other factors within the discretion of the Board.

Securities Authorized for Issuance Under Equity Compensation Plans

      The following table sets forth information as of the fiscal year ended January 3, 2004, with respect to compensation plans under which our Common Stock may be issued:

                         
Number of securities
remaining available
for future issuance
Number of securities Weighted-average under equity
to be issued upon exercise price of compensation plans
exercise of outstanding (excluding securities
outstanding options, options, warrants reflected in
warrants and rights and rights column (a))
Plan Category (a) (b) (c)




Equity compensation plans approved by security holders
    5,072,261     $ 52.37       2,725,238  
Equity compensation plans not approved by security holders
    None       None       None  
     
     
     
 
Total
    5,072,261     $ 52.37       2,725,238  
     
     
     
 

      Beginning first quarter 2003, we voluntarily adopted the prospective transition method of accounting for stock-based compensation contained in Statement of Financial Accounting Standards No. 148, Accounting for Stock-Based Compensation — Transition and Disclosure, an amendment of FASB Statement No. 123. Under the prospective transition method, we apply the fair value recognition provisions to all stock-based compensation awards granted in 2003 and thereafter.

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Item 6. Selected Financial Data
                                           
For the Year

2003(a) 2002(b) 2001 2000 1999





(In millions, except per share)
Revenues:
                                       
 
Corrugated Packaging
  $ 2,700     $ 2,587     $ 2,082     $ 2,092     $ 1,869  
 
Forest Products
    801       787       726       836       837  
 
Financial Services
    1,152       1,144       1,297       1,308       1,057  
     
     
     
     
     
 
Total revenues
  $ 4,653     $ 4,518     $ 4,105     $ 4,236     $ 3,763  
     
     
     
     
     
 
Segment Operating Income:
                                       
 
Corrugated Packaging
  $ (14 )   $ 78     $ 107     $ 207     $ 104  
 
Forest Products
    57       49       13       77       189  
 
Financial Services
    186       171       184       189       138  
     
     
     
     
     
 
Segment operating income(c)
    229       298       304       473       431  
Unallocated expenses
    (45 )     (34 )     (30 )     (33 )     (30 )
Other income (expense)(d)
    (146 )     (24 )     1       (15 )      
Parent company interest
    (135 )     (133 )     (98 )     (105 )     (95 )
     
     
     
     
     
 
Income (loss) before taxes
    (97 )     107       177       320       306  
Income (taxes) benefit(e)
    194       (42 )     (66 )     (125 )     (115 )
     
     
     
     
     
 
Income from continuing operations
    97       65       111       195       191  
Discontinued operations(f)
          (1 )                 (92 )
Effect of accounting change(g)
    (1 )     (11 )     (2 )            
     
     
     
     
     
 
Net income
  $ 96     $ 53     $ 109     $ 195     $ 99  
     
     
     
     
     
 
Diluted earnings per share:
                                       
 
Income from continuing operations
  $ 1.78     $ 1.25     $ 2.26     $ 3.83     $ 3.43  
 
Discontinued operations
          (0.02 )                 (1.65 )
 
Effect of accounting change
    (0.01 )     (0.21 )     (0.04 )            
     
     
     
     
     
 
 
Net income
  $ 1.77     $ 1.02     $ 2.22     $ 3.83     $ 1.78  
     
     
     
     
     
 
Dividends per common share
  $ 1.36     $ 1.28     $ 1.28     $ 1.28     $ 1.28  
Average diluted shares outstanding
    54.2       52.4       49.3       50.9       55.8  
Common shares outstanding at year-end
    54.6       53.8       49.3       49.2       54.2  
Depreciation and amortization:
                                       
 
Parent company(c)
  $ 238     $ 224     $ 188     $ 201     $ 203  
 
Financial Services
    32       36       40       30       24  
Capital expenditures:
                                       
 
Parent company
  $ 126     $ 112     $ 184     $ 223     $ 178  
 
Financial Services
    33       16       26       34       26  
At Year-End
                                       
 
Total Assets:
                                       
 
Parent company
  $ 4,638     $ 4,971     $ 4,121     $ 4,011     $ 4,005  
 
Financial Services
    17,661       18,016       15,738       15,324       13,321  
Long-term debt:
                                       
 
Parent company
  $ 1,611     $ 1,883     $ 1,339     $ 1,381     $ 1,253  
 
Financial Services
    3,408       3,322       992       222       464  
Preferred stock issued by subsidiaries
  $ 305     $ 305     $ 305     $ 305     $ 225  
Shareholders’ equity
  $ 1,968     $ 1,949     $ 1,896     $ 1,833     $ 1,927  
Ratio of total debt to total capitalization — parent company
    45 %     49 %     41 %     43 %     39 %

  Throughout Selected Financial Data and Management Discussion and Analysis, we refer to parent company financial information, which includes only the company and our manufacturing business segments, corrugated packaging and forest products, with our financial services business segment reported on the equity method.

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(a) The 2003 year, which ended on January 3, 2004, had 53 weeks. The extra week did not have a material effect on earnings or financial position.
 
(b) In 2002, we acquired Gaylord Container Corporation (March), a box plant in Puerto Rico (March), certain assets of Mack Packaging Group, Inc. (May), and Fibre Innovations LLC (November). Also in May 2002, we sold 4.1 million shares of common stock and issued $345 million of Upper DECSSM units and $500 million of Senior Notes due 2012. In the aggregate, these transactions significantly increased the assets and operations of our corrugated packaging operations and changed our capital structure. The following unaudited pro forma information assumes these acquisitions and related financing transactions had occurred at the beginning of 2002 and 2001:
                 
For the Year

2002 2001


(In millions,
except per share)
Total revenues
  $ 4,661     $ 4,964  
Income from continuing operations
    54       96  
Income from continuing operations, per diluted share
  $ 1.03     $ 1.80  

  We derived this pro forma information by adjusting for the effects of the purchase price allocations and financing transactions described above and the reclassification of the discontinued operations. The pro forma information does not reflect the effects of capacity closures, cost savings or other synergies realized. These pro forma results are not necessarily an indication of what actually would have occurred if the acquisitions had been completed on those dates and are not intended to be indicative of future results.
 
  In 2001, we acquired the corrugated packaging operations of Chesapeake Corporation, Elgin Corrugated Box Company (May), and ComPro Packaging LLC (October). Unaudited pro forma results of operations, assuming these acquisitions had been effected as of the beginning of the applicable fiscal year, would not have been materially different from those reported.

 
(c) We changed the estimated useful lives of certain production equipment during 2001. Accordingly, segment operating income in 2001 includes a $27 million reduction in depreciation expense. Of this amount, $20 million applies to corrugated packaging and $7 million applies to forest products.
 
(d) Other income (expense) includes (i) in 2003, a $48 million charge associated with consolidation and supply chain initiatives, a $41 million charge associated with production and converting facility closures, a $42 million charge associated with write-downs including specialty packaging operations, the sale of a facility lease and an $8 million charge associated with early redemption and refinancing of $150 million of 8.25% Debentures, a $5 million charge associated with financial services workforce reductions, and $2 million of other charges; (ii) in 2002, an $11 million write-off of unamortized financing fees in connection with the early repayment of a bridge financing facility, a $6 million charge related to promissory notes previously sold with recourse in connection with the 1998 sale of the company’s Argentine box plant, and a $7 million charge related to financial services severance and write-off of technology investments; (iii) in 2001, a $20 million gain from the sale of non-strategic timberlands and $19 million in losses from the disposition of under performing assets and other charges; and (iv) in 2000, a $15 million loss from our decision to exit the fiber cement business.
 
(e) Income taxes in 2003 included a one-time benefit of $165 million related to the resolution and settlement of prior year tax examinations.
 
(f) Discontinued operations include (i) in 2002, the non-strategic operations obtained in the Gaylord acquisition including the retail bag business, which was sold in May 2002, the multi-wall bag business and kraft paper mill, which were sold in January 2003, and the chemical business, and (ii) in 1999, the bleached paperboard operations, which were sold in 1999, and includes a loss on disposal of $71 million.
 
(g) Effect of accounting change includes (i) in 2003, we adopted SFAS No. 143, Accounting for Asset Retirement Obligations, which resulted in a first quarter 2003 net loss of $1 million or $0.01 per share for the cumulative effect of adoption; (ii) in 2002, we adopted SFAS No. 142, Goodwill and Other Intangible Assets, which reduced 2002 net income by $11 million or $0.22 per share; and (iii) in 2001, we adopted SFAS No. 133, Accounting for Derivative Instruments and Hedging Activities, as amended, which reduced 2001 net income by $2 million or $0.04 per diluted share. As a result of the adoption of SFAS No. 142 in 2002, year 2002 amounts are not comparable to prior years due to the amortization of goodwill and trademarks in those years. In 2003, we also adopted the prospective transition method of SFAS No. 148, Accounting for Stock-Based Compensation-Transition and Disclosure, an amendment of FASB Statement No. 123, which decreased 2003 net income by $1 million or $0.03 per share.

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Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Introduction

      Management’s Discussion and Analysis of Financial Condition and Results of Operations contains forward-looking statements that involve risks and uncertainties. Our actual results may differ significantly from the results discussed in the forward-looking statements. Factors that might cause such differences include general economic, market, or business conditions; the opportunities (or lack thereof) that may be presented to and pursued by us; the availability and price of raw materials we use; competitive actions by other companies; changes in laws or regulations; and the accuracy of our judgments and estimates concerning the integration of acquired operations and our consolidation and supply chain initiatives; and other factors, many of which are beyond our control.

Results of Operations for the Years 2003, 2002 and 2001

Summary

      A summary of our consolidated results for the last three years follows:

                         
For the Year

2003 2002 2001



(In millions, except per share)
Consolidated revenues
  $ 4,653     $ 4,518     $ 4,105  
Income from continuing operations
    97       65       111  
Income from continuing operations per diluted share
    1.78       1.25       2.26  

      Significant items affecting 2003 income from continuing operations included:

  •  weak industry box demand and lower prices, continued excess capacity in most of our forest products, higher energy costs and higher pension expense, partially offset by improvements in financial services earnings;
 
  •  charges and expenses of $146 million related to the sale or closure of under-performing assets, the consolidation of administrative functions, the early repayment of debt; and
 
  •  a one-time tax benefit of $165 million resulting from the resolution and settlement of prior years’ tax examinations.

Business Segments

      We manage our operations through three business segments:

  •  Corrugated Packaging,
 
  •  Forest Products, and
 
  •  Financial Services.

      Our operations are affected to varying degrees by supply and demand factors and economic conditions including changes in interest rates, new housing starts, home repair and remodeling activities, and the strength of the U.S. dollar. Given the commodity nature of our manufactured products, we have little control over market pricing or market demand.

      We acquired effective control of Gaylord and began consolidating its results in March 2002. In May 2002, we sold 4.1 million shares of common stock and issued $345 million of Upper DECSSM units and $500 million of Senior Notes. We also acquired a box plant in Puerto Rico in March 2002, certain assets of Mack Packaging Group, Inc. in May 2002, and Fibre Innovations LLC in November 2002. In 2001, we acquired the corrugated packaging operations of Chesapeake Corporation, Elgin Corrugated Box Company and ComPro Packaging LLC. In the aggregate, these acquisitions and financing transactions significantly increased the assets and operations of our corrugated packaging segment and changed our capital structure. As a result,

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2002 and 2001 financial information is not comparable to prior periods. These acquisitions did not create any new business segments.

Corrugated Packaging

      We manufacture linerboard and corrugating medium that we convert into corrugated packaging and sell in the open market. Our corrugated packaging segment revenues are principally derived from the sales of corrugated packaging products and, to a lesser degree, from the sales of linerboard in the domestic and export markets.

      A summary of our corrugated packaging results for the last three years follows:

                         
For the Year

2003 2002 2001



(In millions)
Revenues
  $ 2,700     $ 2,587     $ 2,082  
Segment operating income (loss)
    (14 )     78       107  

      Due to the integration of the operations we acquired in 2002, we cannot readily quantify the effects these acquisitions had on our 2002 operating income, but we believe it was significant. The operations we acquired in 2001 did not contribute significantly to our 2001 operating income. The acquired operations contributed $654 million in revenues in 2002 and $100 million in 2001.

      As a result of the weak U.S. economy over the past three years and the decline in export demand due to increased offshore linerboard capacity, we have generally experienced declines in our product pricing and shipments. However, on a volume per workday basis, industry box shipments began to improve in the second half of 2003 and were up 2.6 percent in fourth quarter 2003 compared with fourth quarter 2002. Our shipments were up three percent in fourth quarter 2003 compared with fourth quarter 2002. As a result of this improved demand and a generally improving U.S. economy, in January 2004, we announced a $50 per ton increase in the price of linerboard effective March 1, 2004.

                         
Year over Year
Increase (Decrease)

2003 2002 2001



Corrugated packaging
                       
Average prices
    (1 %)     (5 %)     2 %
Shipments, per workday(a)
    (0.7 %)     (2 %)     (0.2 %)
Industry shipments, average week(b)
    (0.3 %)     0.4 %     (5.8 %)
Linerboard
                       
Average prices
    (1 %)     (7 %)     (7 %)
Shipments, tons(a)
    17 %     (9 %)     (14 %)


(a)  Shipments are pro forma to reflect the acquisition of Gaylord in 2002.
 
(b)  Source: Fibre Box Association

      Other factors affecting operating income include fluctuations in the following costs and expenses:

                         
Year over Year
Increase (Decrease)

2003 2002 2001



(In millions)
OCC recycled fiber
  $ (11 )   $ 26     $ (35 )
Energy, principally natural gas
    51       (32 )     30  
Depreciation
    12       39       (20 )
Goodwill amortization
          (4 )      
Pension and postretirement
    23       20       (3 )

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      OCC represented 32 percent of our raw material requirements in 2003, 39 percent in 2002, and 38 percent in 2001. Our OCC costs averaged $90 per ton in 2003, $97 per ton in 2002, and $69 per ton in 2001. At year-end 2003, OCC prices were $90 per ton compared with $79 per ton at year-end 2002, and $66 per ton at year-end 2001. Our OCC and energy costs fluctuate based on the market prices we pay for these commodities. We hedge very little of our OCC and energy needs. It is likely that these costs will continue to fluctuate during 2004.

      The increase in depreciation in 2002 was principally due to the facilities we acquired in 2002. The reduction in depreciation expense in 2001 was due to the lengthening of estimated useful lives of certain production equipment beginning January 2001. The reduction in goodwill amortization was due to the adoption of a new accounting pronouncement that precluded the amortization of goodwill. See Pension and Postretirement Matters for information regarding pension expense.

      Information about our mills and converting facilities follows:

                         
For the Year

2003 2002 2001



Number of converting facilities (at year-end)
    74       77       54  
Mill capacity, in million tons
    3.3       3.3       2.4  
Mill production, in million tons
    3.2       3.1       2.1  
Percent mill production used internally
    82 %     84 %     83 %
Production downtime, excluding routine maintenance, in million tons
    0.1       0.4       0.3  

      In September 2002, we permanently closed the 425,000-ton recycle linerboard mill in Antioch, California obtained in the Gaylord acquisition.

      Market conditions continue to be weak for gypsum-facing paper. As a result, our Premier Boxboard Limited LLC joint venture continues to produce both gypsum facing paper and corrugating medium. We purchased 157,200 tons of this medium in 2003, 169,200 tons in 2002, and 159,400 tons in 2001. It is uncertain when market conditions for lightweight gypsum-facing paper will improve to levels that eliminate the venture’s production of corrugating medium.

      Of the non-strategic assets we obtained in the Gaylord acquisition, we sold the retail bag business, the multi-wall bag business, the kraft paper mill and other assets for approximately $100 million. The only non-strategic asset that remains is the chemical business, which we expect to sell upon final resolution of its class action and Mississippi state court litigation. We classified these businesses as discontinued operations and excluded their operating results from segment operating income.

      We continue our efforts to enhance return on investment. This includes reviewing operations that are unable to meet return objectives and determining appropriate courses of action, including possibly consolidating and closing converting facilities. We will continue these efforts in 2004.

  •  In 2003, we closed three converting facilities and announced organizational changes and work force reductions to eliminate approximately 300 positions. We also finalized plans to close another three converting facilities during the first half of 2004 and sell certain assets used in our specialty packaging operations. As a result, we incurred $12 million in severance costs, most of which was paid in 2003, and $43 million in asset impairments. While we recognized asset impairments for the facilities to be closed or sold in 2004, we have not yet determined the severance and other exit costs related to these activities, though it is likely they will be significant. We will incur and expense these costs in 2004. As a result of the 2003 and 2004 facility closures, we anticipate reductions in our fixed costs, payroll and other operating costs and increased utilization of existing facilities, all of which should have a positive effect on operating income.
 
  •  In 2002, as part of the Gaylord acquisition accounting, we established accruals for the estimated closure costs of the Antioch mill, and we recorded the land and equipment at its estimated fair value less cost to sell. The closure accruals totaled $41 million, which included $5 million for involuntary

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  terminations of the work force, $6 million for contract terminations, $13 million for environmental compliance, and $17 million for demolition and clean up. At year-end 2003, the accrual balance was $28 million the majority of which we expect to settle or pay in 2004. We expect to sell the land and equipment over the next several years.
 
  •  In 2001, we sold our corrugated packaging operation in Chile at a loss of $5 million. We also restructured and downsized our specialty packaging operations at a loss of $4 million and recognized an impairment charge of $4 million related to our interest in a glass bottling venture in Puerto Rico.

      All of these items are included in other operating expenses and are excluded from segment operating income.

Forest Products

      We own or lease two million acres of timberlands in Texas, Louisiana, Georgia, and Alabama. We grow timber, cut the timber and convert it into products. We manufacture lumber, particleboard, gypsum wallboard, fiberboard and medium density fiberboard (MDF). Our forest products segment revenues are principally derived from the sales of these products and, to a lesser degree, from sales of fiber and high-value timberlands.

      A summary of our forest products results for the last three years follows:

                         
For the Year

2003 2002 2001



(In millions)
Revenues
  $ 801     $ 787     $ 726  
Segment operating income
    57       49       13  

      As a result of excess industry capacity during the past three years, prices for most of our building products have been at low levels. However, recent industry capacity closures and strong housing and remodeling markets have generally resulted in improving prices and shipments for our products in the second half of 2003.

                           
Year over Year
Increase (Decrease)

2003 2002 2001



Lumber:
                       
 
Average prices
    3%       (6% )     (5% )
 
Shipments
    13%       5%       15%  
Particleboard:
                       
 
Average prices
    (3% )     (13% )     (14% )
 
Shipments
    (8% )     12%       (14% )
Gypsum:
                       
 
Average prices
    2%       25%       (39% )
 
Shipments
    (5% )     16%       (13% )
MDF:
                       
 
Average prices
    (4% )     3%       4%  
 
Shipments
    (20% )     11%       5%  

      Other factors affecting operating income include fluctuations in the following costs and expenses:

                         
Year over Year
Increase (Decrease)

2003 2002 2001



(In millions)
Energy, principally natural gas
  $ 7     $ (12 )   $ 8  
Depreciation
    1             (7 )
Pension and postretirement
    3       4       1  

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      Our energy costs fluctuate based on the market prices we pay for these commodities. We hedge very little of our energy needs. It is likely that these costs will continue to fluctuate during 2004. The reduction in depreciation expense in 2001 was due to the lengthening of estimated useful lives of certain production equipment beginning January 2001. See Pension and Postretirement Matters for information regarding pension expense.

      Information about our converting and manufacturing facilities follows:

                           
For the Year

2003 2002 2001



Number of converting and manufacturing facilities (at year-end)
    19       19       19  
Range of operating rates for all product lines:
                       
 
High
    86 %     76 %     77 %
 
Low
    60 %     66 %     66 %

      In each of the years presented, we curtailed production in most product lines to varying degrees due to market conditions. Our joint venture operations also experienced production curtailments in 2003 and 2002 due to market conditions. It is likely that we will continue to curtail production to varying degrees in the various product lines in 2004. Our Del-Tin Fiber LLC MDF joint venture in El Dorado, Arkansas continues to experience production and cost issues. In January 2003, Deltic Timber Corporation, our partner, announced its intention to exit this business upon the earliest, reasonable opportunity provided by the market. During December 2003, they announced their decision to discontinue efforts to sell their investment and instead focus their attention on improving the venture’s operations.

      In 2001, we classified our 2 million acres of timberlands into three categories: strategic, 1.8 million acres; non-strategic, 110,000 acres; and high-value, 160,000 acres. In September 2001, we sold 78,000 acres of the non-strategic timberlands for $54 million resulting in a gain of $20 million, which was included in other operating income. The remaining non-strategic timberlands will be sold over time. The high-value land is located around Atlanta, Georgia and will be sold over time. In 2003, we sold 2,436 acres of these high-value lands compared with 5,846 acres in 2002, and 2,462 acres in 2001. These sales increased segment operating income by $12 million in 2003, $16 million in 2002, and $10 million in 2001.

      We continue our efforts to enhance return on investment. This includes reviewing operations that are unable to meet return objectives and determining appropriate courses of action. In addition, we are continuing to address market and production cost issues at our MDF facilities, including the Del-Tin Fiber joint venture. In 2003, we indefinitely closed our Clarion, Pennsylvania MDF plant and our Mt. Jewett, Pennsylvania particleboard plant, resulting in $2 million in severance costs. As a result of these indefinite closures, we anticipate reductions in payroll and operating costs and increased utilization of existing MDF and particleboard facilities, all of which should have a positive effect on operations. We also sold the fiber cement assets, which were leased to a third party, and other non-strategic assets and incurred a loss of $20 million. The sale of the leased assets will not have a significant effect on 2004 operations. All these charges are included in other operating expense and excluded from segment operating income.

Financial Services

      We own a savings bank and engage in mortgage banking, real estate development and insurance brokerage activities. Our savings bank makes up the predominant amount of our financial services segment operating income, revenues, assets, and liabilities. In general, we gather funds from depositors, borrow money and invest the resulting cash in loans and securities. The difference between the interest rates we pay on our liabilities and those we receive on our loans and securities, which is our net interest spread, is the principal driver of our segment operating income.

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      A summary of our financial services results for the last three years follows:

                         
For the Year

2003 2002 2001



(In millions)
Net interest income
  $ 377     $ 374     $ 395  
Segment operating income
    186       171       184  

      As a result of declining interest rates and continued strong competition for attracting deposits, our net interest spread decreased in 2003. However, beginning in fourth quarter 2003, our net interest spread widened approximately 10 basis points as a large portion of our certificates of deposit matured and we were able to reprice them at lower current market rates upon renewal. Information concerning our interest rate spread follows:

                                                   
For the Year

2003 2002 2001



Average Yield/ Average Yield/ Average Yield/
Balance Rate Balance Rate Balance Rate






(Dollars in millions)
Earning assets
  $ 16,853       4.32 %   $ 15,746       4.92 %   $ 14,330       6.91 %
Interest-bearing liabilities
    15,370       2.29 %     14,205       2.82 %     13,549       4.39 %
             
             
             
 
 
Interest rate spread
            2.03 %             2.10 %             2.52 %

      We are currently in an asset sensitive position, which means that increases in interest rates generally increase our net interest income and decreases in interest rates generally decrease our net interest income. Although we are asset sensitive, our net interest income is not as sensitive to changes in interest rates at year-end 2003 as it was at year-end 2002 because:

  •  We have increased the percentage of residential housing assets we own, even though these assets may have lower yields than commercial real estate and other loans, because we believe these assets generally have lower risk. The majority of the increase in our residential housing assets has been in single-family mortgage loans. Many of these new loans have fixed interest rates for the first three to five years and then adjust annually thereafter.
 
  •  We have shifted our deposit base to more interest-bearing demand deposits and less certificates of deposit. Interest-bearing demand deposits generally cost us less, and also reprice more frequently than certificates of deposit.

      The following tables summarize the composition of our earning assets and deposits:

                           
At Year-End

2003 2002 2001



(In millions)
Residential housing assets (loans and securities)
  $ 13,492     $ 12,783     $ 9,784  
Other earning assets
    3,010       4,185       4,955  
     
     
     
 
 
Total earning assets
  $ 16,502     $ 16,968     $ 14,739  
     
     
     
 
Residential housing assets as a percentage of earning assets
    82 %     75 %     66 %
                           
At Year-End

2003 2002 2001



(In millions)
Deposit and savings accounts
  $ 5,115     $ 3,945     $ 3,231  
Certificates of deposit
    3,583       5,258       5,799  
     
     
     
 
 
Total deposits
  $ 8,698     $ 9,203     $ 9,030  
     
     
     
 

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      Other factors affecting operating income include fluctuations in the following non-interest income and expenses:

                           
Year over Year
Increase (Decrease)

2003 2002 2001



(In millions)
Noninterest income:
                       
 
Gains on mortgage loan sales
  $ 58     $ 80     $ 84  
 
Servicing rights amortization and impairment
          13       13  
 
Real estate operations
    15       (9 )     (4 )

      The changes in gain on mortgage loan sales and servicing rights amortization and impairment were principally due to the substantial increase in our origination of mortgage loans held for sale in 2003 and 2002 and prepayments on loans we service for third parties. The increased volume of originations and prepayments was principally due to the high level of refinance activity resulting from the low interest rate environment. However, interest rates rose in the second half of 2003 and origination volume, as well as pricing, declined substantially.

      Information regarding mortgage loan production activity follows:

                         
For the Year

2003 2002 2001



(Dollars in millions)
Loans originated for sale to third parties
  $ 10,813     $ 9,503     $ 7,487  
Gains on loan sales as a percent of originations
    2.08 %     1.94 %     1.71 %
Value of mortgage servicing rights retained
  $ 44     $ 43     $ 103  

      We retain the rights to service some of the loans we sell to secondary markets, but do not retain any other interests in those loans.

      The low interest rate environment also increased prepayments on the mortgage loans we service for others. If interest rates rise, it is likely that prepayments, mortgage servicing rights amortization, and our impairment valuation allowance will decrease. The following table summarizes information regarding the mortgage loans we service for others and our mortgage servicing rights:

                         
At Year-End or For the Year

2003 2002 2001



(Dollars in billions)
Outstanding balance of loans serviced for third parties
  $ 8.1     $ 8.3     $ 10.7  
Annualized prepayment rate
    45 %     34 %     26 %
Carrying amount of mortgage servicing rights as a percent of principal balance serviced
    1.09 %     1.26 %     1.46 %
                           
Year over Year
Increase (Decrease)

2003 2002 2001



(In millions)
Noninterest expense:
                       
 
Compensation and benefits
  $ 24     $ 54     $ 82  
 
Real estate operations
    9       1       2  

      All of the increase in compensation expense in 2003 and 2002 relates to our mortgage banking operation’s higher production activity. A substantial portion of our mortgage banking operation’s production-related costs are directly variable with production activities and will decline in 2004 if production continues to remain at the decreased level of late 2003. However, other mortgage banking production-related operating costs are fixed or only partially variable.

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      In both 2003 and 2002, we exited certain activities and product delivery methods that were not expected to meet return objectives. In addition, we consolidated various activities to improve efficiency. These actions resulted in expenses of $5 million in 2003 and $7 million in 2002 related to severance and asset write-offs. These items are excluded from segment operating income. We continue to assess our product lines and operations for further efficiencies and return improvements.

Asset Quality and Allowance for Loan Losses

      The following table summarizes various asset quality measures:

                           
At Year-End

2003 2002 2001



(Dollars in millions)
Non-performing loans
  $ 65     $ 126     $ 166  
Restructured operating lease assets
    40              
Foreclosed real estate
    26       6       2  
     
     
     
 
 
Non-performing assets
  $ 131     $ 132     $ 168  
     
     
     
 
Non-performing loans as a percentage of total loans
    0.71 %     1.28 %     1.67 %
Non-performing assets ratio
    1.42 %     1.34 %     1.68 %
Allowance for loan losses/non-performing loans
    172 %     105 %     84 %
Allowance for loan losses/total loans
    1.22 %     1.34 %     1.39 %

      We stop accruing interest on loans when we believe it is probable we will not collect all contractually due principal and interest. We apply interest payments received on nonaccrual loans to reduce principal. Interest income on impaired loans in 2003 and income we would have recognized on non-accrual loans had they been performing in accordance with their contractual terms was not significant.

      At year-end 2003, we had loans totaling $53 million that had characteristics indicating potential problems. The borrowers on these loans are currently performing in accordance with contractual terms, but we have concerns about the borrowers’ ability to continue to comply with contractual terms because of operating or financial difficulties. These potential problem loans include:

  •  A $33 million commercial real estate loan collateralized by a two-building office complex in which the sole tenant has filed bankruptcy. We are currently negotiating with the borrower to restructure this loan.
 
  •  A $20 million asset-based loan collateralized by servicing rights and the unguaranteed portion on small business loans. The borrower has experienced recent liquidity difficulties and is in the process of selling its company.

      Virtually all of our commercial real estate loans are collateralized and performing in accordance with contractual terms. However, many of the borrowers have completed construction on the projects being financed, or are nearing completion, and many of the loans are nearing maturity. We underwrote most of the loans with the expectation that the borrowers would secure permanent financing or sell the property before maturity of our loan. Some of the borrowers with completed projects have not been able to achieve the lease-up schedules originally anticipated. In the current real estate environment, it is likely that this condition could continue. This may make permanent financing difficult to secure and sales may require longer marketing periods or may not be possible. Many of these loans contain options that permit the borrowers to extend the term of the loans if defined operating levels are achieved, and it is likely these borrowers may elect to extend the term of the loans. Additionally, we have started extending longer-term financing to some of our construction borrowers with completed projects that meet acceptable loan-to-value and cash flow operating result requirements.

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      We believe our allowance for loan losses is adequate to cover probable losses. Factors that influence our judgments regarding the adequacy of the allowance for loan losses and the amounts charged to expense include:

  •  conditions affecting borrower liquidity and collateral values for impaired loans,
 
  •  risk characteristics for groups of loans that are not considered individually impaired but we believe have probable potential losses,
 
  •  risk characteristics for homogeneous pools of loans, and
 
  •  other risk factors that we believe are not apparent in historical information.

      We reduce our allowance for loan losses for net charge-offs and increase it with charges to income. The following table summarizes changes in the allowance for loan losses.

                           
For the Year

2003 2002 2001



(Dollars in millions)
Balance at beginning of year
  $ 132     $ 139     $ 118  
 
Net charge-offs
    (64 )     (47 )     (27 )
 
Provision for loan losses
    43       40       46  
 
Allowance on acquired loans
                2  
     
     
     
 
Balance at end of year
  $ 111     $ 132     $ 139  
     
     
     
 
Net charge-offs as a percentage of average loans outstanding
    0.66 %     0.48 %     0.25 %

      Charge-offs for 2003 related principally to two commercial real estate loans, two commercial and business loans, restructured aircraft leases, and several asset-based lending loans. Charge-offs for 2002 related principally to two senior housing loans, two commercial and business loans, and several asset-based lending and leasing credits. Although we have de-emphasized our asset-based lending activities, it is likely we will continue to experience some credit losses related to that portfolio.

      In 2003, we restructured two leveraged, direct financing leases on cargo aircraft in which we are the lessor. Due to a reduction in the lease payments, we reclassified the leases as operating leases, recorded the aircraft in our balance sheet and wrote them down to fair value of $42 million. We are depreciating the aircraft over their remaining expected useful lives. The restructured leases are currently paying in accordance with the modified terms. However, the lessee filed a reorganization bankruptcy plan in 2004 and we have agreed to reduce future lease payments. The reduction in lease payments did not give rise to an additional impairment charge.

      For additional statistical and financial information about our financial services segment, see Statistical Data at the end of this item.

Unallocated Expenses, Other (Income) Expense and Interest

      Unallocated general and administrative expenses were $45 million in 2003, $34 million in 2002 and $30 million in 2001. The change in 2003 was principally due to changes in pension costs and stock based compensation. The changes in 2002 and 2001 were primarily due to changes in pension costs. See Pension and Postretirement Matters for further information. The change in stock based compensation was principally due to the use of treasury stock to fund the 401(k) matching contributions. As a result of our consolidation of administration functions and adoption of a shared services concept, beginning first quarter 2004, we will change the way we allocate costs to our business segments. The effect of this change will be to increase segment operating income and to increase unallocated expenses by a like amount.

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      Other operating (income) expense items are not allocated to business segments. In addition to the items previously discussed within the segments, the remainder of unallocated other operating (income) expense includes:

  •  In 2003, we incurred $48 million of expenses related to initiatives to consolidate administrative functions and effect improvements in supply chain management. Our consolidation of administrative functions should be completed in early 2004 while we expect the improvements in supply chain to be ongoing. It is likely that expenses to effect these initiatives in 2004 will be less than $10 million.
 
  •  In 2002, we incurred a $6 million charge related to the purchase of promissory notes sold with recourse.
 
  •  In 2001, we incurred a $4 million charge related to a fair value adjustment of an interest rate swap agreement before it was designated as a cash flow hedge.

      Non-operating expenses and parent company interest expense are not allocated to business segments. In 2003 and 2002, non-operating expenses consisted of a call premium and write-offs of unamortized financing fees related to early repayments of borrowings.

      Our parent company interest expense was $135 million in 2003, $133 million in 2002 and $98 million in 2001. The change in 2002 was due to an increase in debt for acquisitions offset in part by a $362 million reduction in borrowings. The average interest rate on our borrowings was 7.0 percent in 2003, 6.4 percent in 2002 and 6.3 percent in 2001. At year-end 2003, we had $1,584 million of debt with fixed interest rates that average 7.45 percent and $31 million of debt with variable interest rates that average 3.04 percent.

Income Taxes

      Our effective tax rate was a tax benefit of 200 percent in 2003, and a tax expense of 39 percent in 2002 and 37 percent in 2001. Our 2003 rate reflects a one-time, 170 percent, benefit realized from the resolution of tax examinations and claims discussed below. Our 2001 rate reflects a one-time, three percent benefit realized from the sale of our corrugated packaging operation in Chile. Other differences between the effective tax rate and the statutory rate are due to state income taxes, nondeductible items, foreign operating losses, and other items for which no financial benefit is recognized until realized.

      During 2003, the Internal Revenue Service concluded its examination of our tax returns through 1996, including matters related to net operating losses and minimum tax credit carryforwards, which resulted from certain deductions following our 1988 acquisition of Guaranty and for which no financial accounting benefit had been recognized. Also, we resolved certain state tax refund claims for the years 1991 through 1994. As a result, valuation allowances and tax accruals previously provided for these matters were no longer required, and we recorded a one-time benefit of $165 million, or $3.04 per diluted share. Of this one-time benefit, $26 million represents cash refunds of previously paid taxes plus related interest. The remainder was a non-cash benefit.

      Based on our current expectations of income and expense, it is likely that our 2004 effective tax rate will approximate 40 percent.

Average Shares Outstanding

      Our average diluted shares outstanding were 54.2 million in 2003, 52.4 million in 2002 and 49.3 million in 2001. The changes in 2003 and 2002 were primarily the result of our May 2002 sale of 4.1 million shares of common stock. The dilutive effect of our outstanding stock options and equity purchase contracts was not significant in any of the years presented.

Capital Resources and Liquidity for the Year 2003

      A significant portion of our consolidated net assets invested in financial services are subject, in varying degrees, to regulatory rules and regulations including restrictions on the ability of financial services to pay dividends to us. Accordingly, the parent company and the financial services capital resources and liquidity are discussed separately.

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Parent Company

     Operating Activities

      Cash provided by operations was $405 million in 2003 and $387 million in 2002. Depreciation and other non-cash charges and credits were $394 million in 2003 and $278 million in 2002. Dividends received from financial services were $166 million in 2003 and $125 million in 2002. Our working capital was essentially unchanged from the prior year. Working capital is always subject to the timing of payments on payables and collections on receivables.

     Investing Activities

      Our investing activities used $66 million in 2003 and $698 million in 2002. The change was principally due to the $625 million used in 2002 for acquisitions. Capital expenditures were $126 million in 2003, 53 percent of depreciation, and $112 million in 2002, 50 percent of depreciation. Capital expenditures are expected to approximate $200 million in 2004, 87 percent of expected 2004 depreciation. Proceeds from our sales of non-strategic or under-performing assets were $69 million in 2003 and $39 million in 2002.

      We made no capital contributions to financial services in 2003 or 2002.

     Financing Activities

      Our financing activities used $336 million in 2003, but provided $325 million in 2002. The change was principally due to the 2002 acquisition-related financing transactions. Debt was reduced by $276 million in 2003.

      We paid cash dividends to our shareholders of $73 million, or $1.36 per share, in 2003 and $67 million, or $1.28 per share, in 2002. In February 2003, we increased the quarterly cash dividend to $0.34 per share. In February 2004, we announced an increase in the quarterly cash dividend to $0.36 per share.

     Liquidity

      Our sources of short-term funding are our operating cash flows, which include dividends received from financial services, and borrowings under our existing credit arrangements and accounts receivable securitization program. We operate in cyclical industries, and our operating cash flows vary accordingly. The dividends we receive from financial services are dependent on its level of earnings and capital needs and are subject to regulatory approval and restrictions.

      At year-end 2003, our contractual cash obligations consist of:

                                           
Payment Due or Expiring by Year

Total 2004 2005-6 2007-8 Thereafter





(In millions)
Long-term debt(a)
  $ 2,315     $ 222     $ 355     $ 614     $ 1,124  
Capital leases
    188                         188  
Operating leases
    337       46       67       49       175  
Purchase obligations
    283       114       87       82        
Other long-term liabilities
    12       3       3       2       4  
     
     
     
     
     
 
 
Total
  $ 3,135     $ 385     $ 512     $ 747     $ 1,491  
     
     
     
     
     
 


(a)  includes contractual interest payments

      Based on our current estimates, contributions to the postretirement and defined benefit plans will likely be between $15 million to $20 million per year for the next several years. See Pension and Postretirement Matters for further information.

      At year-end 2003, we had $554 million in unused borrowing capacity under our credit agreements and $249 million under our accounts receivable securitization program, which matures in April 2006. Most of our

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credit agreements contain terms and conditions customary for such agreements including minimum levels of interest coverage and limitations on leverage. At year-end 2003, we complied with all the terms and conditions of our credit agreements and of our accounts receivable securitization program. None of our credit agreements or our accounts receivable securitization program are restricted as to availability based on our long-term debt ratings.

      In 2003, we redeemed all of our 8.25% Debentures payable 2022. The principal amount of $150 million and the call premium of $6 million were funded by draws on the accounts receivable securitization program. In addition, we converted $83 million of tax-exempt bonds from variable interest rate to fixed interest rate and remarketed these bonds at par. These bonds now have a weighted average interest rate of 5.82 percent.

      Our contractual cash obligations due in 2004 will likely be repaid from borrowings under our existing credit agreements, accounts receivable securitization program, or operating cash flow.

     Off-Balance Sheet Arrangements

      At year-end 2003, our commercial commitments consist of:

                                           
Expiring by Year

Total 2004 2005-6 2007-8 Thereafter





(In millions)
Joint venture guarantees
  $ 116     $ 28     $ 38     $     $ 50  
Performance bonds and recourse obligations
    104       74       24       6        
     
     
     
     
     
 
 
Total
  $ 220     $ 102     $ 62     $ 6     $ 50  
     
     
     
     
     
 

      We participate in three joint ventures engaged in manufacturing and selling paper and forest products. Our partner in each of these ventures is a publicly-held company. At year-end 2003, these ventures had $205 million in long-term debt of which we had guaranteed debt service obligations and letters of credit aggregating $116 million. Generally we would be called upon to fund the guarantees due to the lack of specific performance by the joint ventures, such as non-payment of debt. Approximately $23 million in joint venture funding obligations include rating triggers, which could result in acceleration if our long-term debt rating falls below investment grade.

      We have also guaranteed the repayment of $20 million of borrowings by a financial services subsidiary. In addition, the preferred stock issued by subsidiaries of Guaranty is automatically exchanged into preferred stock of Guaranty upon the occurrence of certain regulatory events or administrative actions. If such exchange occurs, certain preferred shares are automatically surrendered to us in exchange for our senior notes and certain shares, at our option, are either exchanged for our senior notes or are redeemed by us. At year-end 2003, the outstanding preferred stock issued by these subsidiaries totaled $305 million.

      We have an interest rate and several commodity derivative instruments outstanding at year-end 2003. The interest rate instrument expires in 2008 and the majority of the commodity instruments expire in 2005. These instruments are non-exchange traded and are valued using either third-party resources or models. At year-end 2003, the aggregate fair value of all derivatives was a $7 million liability.

Financial Services

     Operating Activities

      Cash provided by operations was $660 million in 2003 and $1 million in 2002. The increase was principally because we originated fewer mortgage loans held for sale near the end of 2003 than near the end of 2002.

     Investing Activities

      Our investing activities used $98 million in 2003 and $1.6 billion in 2002. The decrease was principally a result of lower securities purchases in 2003.

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     Financing Activities

      Our financing activities used $621 million in 2003 and provided $1.4 billion in 2002. In 2002 we borrowed substantially more under repurchase agreements than we had previously. In 2003, we replaced more than half of these borrowings with variable rate and term Federal Home Loan Bank borrowings. Our deposit liabilities also decreased in 2003 as we experienced withdrawals of maturing certificates of deposit as a result of the low interest rate environment.

      In 2003, Guaranty paid $166 million in dividends to the parent company. A change in Guaranty’s mix of earning assets reduced its regulatory capital requirements, which allowed for a 2003 dividend in excess of 2003 earnings. It is unlikely that dividends will exceed earnings in 2004.

     Liquidity

      Our sources of short-term funding are our operating cash flows, new deposits, borrowings under our existing agreements and, if necessary, sales of assets. Assets that can be readily converted to cash or against which we can readily borrow include short-term investments, loans, mortgage loans held for sale, and securities. At year-end 2003, we had available liquidity of $2.2 billion.

      At year-end 2003, our contractual cash obligations consist of:

                                           
Payment Due or Expiring by Year

Total 2004 2005-6 2007-8 Thereafter





(In millions)
Transaction and savings deposit accounts
  $ 5,115     $ 5,115     $     $     $  
Certificates of deposit(a)
    3,684       2,629       832       222       1  
FHLB advances(a)
    5,256       2,787       1,317       1,138       14  
Repurchase agreements(a)
    1,328       1,328                    
Other borrowings(a)
    345       43       101       41       160  
Preferred stock issued by subsidiaries
    305                   305        
Operating leases
    31       9       12       5       5  
     
     
     
     
     
 
 
Total
  $ 16,064     $ 11,911     $ 2,262     $ 1,711     $ 180  
     
     
     
     
     
 


(a)  includes contractual interest payments

      Our transaction and savings deposit accounts are shown as maturing in 2004. These accounts do not have a contractual maturity, but rather, are due on demand. Most of the certificates of deposit that do mature in 2004 are short term (one year or less) and a high percentage of the depositors have historically renewed at maturity, although they have no contractual obligation to do so. Unless renegotiated, the terms of the preferred stock issued by subsidiaries make it likely we will redeem the preferred stock in 2007 at the liquidation preference amount.

     Off-Balance Sheet Arrangements

      We enter into commitments to extend credit for loans, leases, and letters of credit in the normal course of our business. These commitments carry substantially the same risk as loans. We generally require collateral upon funding of these commitments, the receipt of which provides assets that generally increase our liquidity.

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These commitments normally include provisions allowing us to exit the commitment under certain circumstances. At year-end 2003, our unfunded commitments consist of:
                                           
Expiring by Year

Total 2004 2005-6 2007-8 Thereafter





(In millions)
Single-family mortgage loans
  $ 509     $ 509     $     $     $  
Other loans
    4,837       2,410       2,069       337       21  
Letters of credit
    290       113       150       24       3  
     
     
     
     
     
 
 
Total
  $ 5,636     $ 3,032     $ 2,219     $ 361     $ 24  
     
     
     
     
     
 

     Regulatory Limitations

      At year-end 2003, Guaranty met or exceeded all applicable regulatory capital requirements. We expect to maintain Guaranty’s capital at a level that exceeds the minimum required for designation as “well capitalized” under the capital adequacy regulations of the Office of Thrift Supervision (OTS). From time to time, we may make capital contributions to or receive dividends from Guaranty.

      Selected financial and regulatory capital data for Guaranty and its consolidated mortgage banking and insurance subsidiaries follow:

                   
At Year-End

2003 2002


(In millions)
Balance sheet data:
               
 
Total assets
  $ 17,247     $ 17,634  
 
Total deposits
    8,698       9,203  
 
Shareholder’s equity
    999       1,025  
                           
Regulatory For Categorization as
Actual Minimum “Well Capitalized”



Regulatory capital ratios:
                       
 
Tangible capital
    6.31 %     2.00 %     N/A  
 
Leverage capital
    6.31 %     4.00 %     5.00 %
 
Risk-based capital
    11.13 %     8.00 %     10.00 %

      At year-end 2003, Guaranty had outstanding preferred stock of subsidiaries with a carrying amount and liquidation value of $305 million. These preferred stocks will be automatically exchanged into Guaranty preferred stock if the OTS determines Guaranty is or will become undercapitalized in the near term or upon the occurrence of certain administrative actions. If such an exchange were to occur, we must issue senior notes in exchange for the Guaranty preferred stock in an amount equal to the liquidation preference of the preferred stock exchanged. With respect to certain of these shares, we have the option to issue senior notes or redeem the shares.

      At year-end 2003, $270 million of the subsidiary preferred stock qualifies as core (leverage) capital and the remainder qualifies as Tier 2 (supplemental risk-based) capital.

Pension and Postretirement Matters

      Based on our annual actuarial measurement and valuation in September 2003, the projected benefit obligation of our defined benefit plans exceeded the related plan assets by $296 million in 2003 compared with $228 million in 2002. The 2003 change in funded status was principally due to an increase in the present value of future pension benefits due to a decrease in the discount rate to 6.38 percent offset in part by an increase in the value of the plan assets.

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      For the year 2004, we expect to incur non-cash pension expense of $50 million compared with $43 million in 2003. The 2004 change in non-cash pension expense is principally due to an increase in the recognition of the accumulated decline in the fair value of plan assets and to a decrease in the discount rate. For the year 2004, we expect the cash funding requirements of the defined benefit plans to be less than $2 million.

      The Medicare Prescription Drug, Improvement and Modernization Act of 2003 was enacted in December 2003. This act expands Medicare to include, for the first time, coverage for prescription drugs. Our postretirement benefit plans provide for medical coverage including prescription drugs. While we have not completed the analysis to determine the effects of the act on our postretirement benefit plans, it is likely that the act will ultimately reduce our cost for these plans. Since this legislation was enacted after our 2003 annual measurement date, its effect on our postretirement plans will be reflected in our 2004 annual measurement.

Energy and the Effects of Inflation

      Energy costs increased $58 million in 2003, decreased $44 million in 2002, and increased $38 million in 2001, principally due to changes in natural gas prices. Our energy costs fluctuate based on the market prices we pay for these commodities. We hedge very little of our energy needs. It is likely that these costs will continue to fluctuate during 2004.

      Inflation has had minimal effects on operating results the last three years. Our fixed assets, timber and timberlands are reflected at their historical costs. If reflected at current replacement costs, depreciation expense and the cost of timber cut or timberlands sold would be significantly higher than amounts reported.

Environmental Matters

      We are committed to protecting the health and welfare of our employees, the public, and the environment and strive to maintain compliance with all state and federal environmental regulations in a manner that is cost effective. When we construct new facilities or modernize existing facilities, we generally use state of the art technology for air and water emissions. This forward-looking approach is intended to minimize the effect that changing regulations have on capital expenditures for environmental compliance.

      We have been designated as a potentially responsible party at five Superfund sites, excluding sites as to which our records disclose no involvement or as to which our potential liability has been finally determined. At year-end 2003, we estimated the undiscounted total costs we could incur remediating these Superfund sites to be approximately $2 million, all of which we have accrued at year-end 2003.

      We use landfills to dispose of non-hazardous waste at three paperboard mills and two forest products facilities. Based on costs incurred in the closure of our other landfills, we expect to spend, on an undiscounted basis, approximately $30 million over the next 25 years to ensure proper closure of these landfills. We are remediating a former creosote treating facility and two on-site locations obtained in the Gaylord acquisition. We expect to spend, on an undiscounted basis, approximately $17 million remediating these sites.

      On April 15, 1998, the U.S. Environmental Protection Agency (the “EPA”) issued extensive regulations governing air and water emissions from the pulp and paper industry (the “Cluster Rule”). Compliance with various phases of the Cluster Rule will be required at certain intervals over the next few years. We have spent approximately $15 million toward Cluster Rule compliance through 2003, excluding expenditures related to discontinued operations. Future expenditures related to Cluster Rule compliance under High Volume Low Concentration Maximum Achievable Control Technology (“MACT”) I Rules are required to be completed in 2006. We estimate capital expenditures for compliance with these rules to be $9 million. Not included in the phase I Cluster Rule was the MACT II Standard for the control of hazardous air pollutant emissions from pulp and paper mill combustion sources. Final promulgation of the MACT II Standard occurred on December 15, 2000, and applies to three of our paperboard mills. Preliminary estimates indicate that our total capital expenditures for monitoring both particulate matter and gaseous hazardous air pollutants (“HAPs”) associated with the reporting and record-keeping activities of the MACT II Standard could be $1 million through 2004. Future national emission standards for HAPs will apply to facilities that are major sources of

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HAPs in the plywood and composite wood products industry. We estimate we will spend approximately $18 million between 2004 and 2006 on capital expenditures to comply with these proposed standards.

Litigation and Related Matters

      We are involved in various legal proceedings that have arisen from time to time in the ordinary course of business. We believe that the possibility of a material liability from any of these proceedings is remote, and we do not believe that the outcome of any of these proceedings should have a material adverse effect on our financial position, results of operations, or cash flow.

     Antitrust Litigation

      On May 14, 1999, Inland and Gaylord were named as defendants in a consolidated class action complaint that alleged a civil violation of Section 1 of the Sherman Act. The suit, captioned Winoff Industries, Inc. v. Stone Container Corporation, MDL No. 1261 (E.D. Pa.), names Inland, Gaylord, and eight other linerboard manufacturers as defendants. The complaint alleged that the defendants, during the period from October 1, 1993, through November 30, 1995, conspired to limit the supply of linerboard, and that the purpose and effect of the alleged conspiracy was artificially to increase prices of corrugated containers. Inland and Gaylord executed a settlement agreement on April 11, 2003, with the representatives of the class, which has been approved by the trial court. Gaylord and Inland paid a total of $8 million into escrow to fulfill the terms of the settlement, which amount was within the amount we previously accrued in connection with this matter.

      Prior to the deadline for potential class members to “opt-out” of the class action lawsuit, over 100 companies and their named subsidiaries had advised the court of their opt-out election. Twelve individual complaints brought by certain of these opt-out plaintiffs and over 3,000 of their named subsidiaries have since been filed against the defendants in this action. As a result of the opt-outs, we received a refund of $800,000 from the original settlement amount. We believe that the plaintiffs’ allegations in the opt-out litigation have no merit and are vigorously defending against the suits. We believe the likelihood of a material loss from this litigation is remote and do not believe that the final outcome should have a material adverse effect on our financial position, results of operation, or cash flow.

     Gaylord Chemical Litigation

      On October 23, 1995, a rail tank car of nitrogen tetroxide exploded at the Bogalusa, Louisiana plant of Gaylord Chemical Corporation, a wholly-owned, independently-operated subsidiary of Gaylord. Following the explosion, more than 160 lawsuits were filed against Gaylord, Gaylord Chemical, and third parties alleging personal injury, property damage, economic loss, related injuries and fear of injuries. Plaintiffs sought compensatory and punitive damages. In 1997, the Washington Parish, Louisiana, trial court certified these consolidated cases as a class action. By the deadline to file proof of claim forms, 16,592 persons had filed and 3,978 persons had opted out of the Louisiana class proceeding. All but 12 of the-opt out claimants are also plaintiffs in the Mississippi action described below.

      Gaylord, Gaylord Chemical, and other third-parties were also named defendants in approximately 4,000 individual actions brought by plaintiffs in Mississippi state court, who claimed injury as a result of the same accident. These cases were consolidated in Hinds County, Mississippi, and alleged claims and damages similar to those in Louisiana state court. In 1999, 20 of the approximately 4,000 Mississippi cases went to trial in Hinds County, Mississippi. After a three-month trial, Gaylord Chemical was held to be 50 percent at fault for the incident, and none of the 20 plaintiffs was awarded any damages.

      At trial in the Louisiana class action held during the second half of 2003, 18 randomly selected plaintiffs presented evidence of their claims. The jury found Gaylord Chemical was 35 percent responsible for the accident and that other co-defendants shared 65 percent of the fault. Seven of the 18 plaintiffs were found to have suffered no damages. The remaining 11 plaintiffs were awarded a total of $22,832 in compensatory damages. The jury also determined that Gaylord was not responsible for the conduct of Gaylord Chemical.

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      On December 9, 2003, Gaylord, Gaylord Chemical, and certain of their insurers agreed in principle to settle the claims from the class action and Mississippi state court actions, including claims for compensatory and punitive damages, arising from this accident. In exchange for payments by certain insurance carriers and assignment of insurance coverage rights against the non-settling carriers, Gaylord and Gaylord Chemical will receive releases and/or dismissals of all claims for damages, including punitive damages. Neither Gaylord nor Gaylord Chemical contributed to the settlement. The class action component of this proposed settlement will be submitted for preliminary approval by the Louisiana court in March 2004. The class settlement is subject to a fairness hearing and final court approval, which we expect to occur during 2004. Full releases and dismissals of all Mississippi claims, opt-outs, and other intervenors are not expected to occur until at least 2005. Until such time, all settlement proceeds will be held in escrow pending receipt of all required settlement documents. On December 10, 2003, the Louisiana jury awarded punitive damages of $92 million against Gaylord Chemical, which will be pursued by the plaintiffs against the non-settling insurance carriers. This award does not affect the settlement by Gaylord and Gaylord Chemical.

     Other

      In 1988, we formed Guaranty (then known as Guaranty Federal Savings Bank) to acquire substantially all the assets and deposit liabilities of three thrift institutions from the Federal Savings and Loan Insurance Corporation, as receiver of those institutions. In connection with the acquisition, the government entered into an assistance agreement with us in which various tax benefits were promised. In 1993, Congress enacted narrowly targeted legislation to eliminate a portion of the promised tax benefits. We filed suit against the United States in the U.S. Court of Federal Claims alleging, among other things, that the 1993 legislation breached our contract and that we are entitled to monetary damages. This lawsuit is currently in the discovery stage and is not expected to be resolved for several years. We cannot predict the likely outcome of this litigation.

Accounting Policies

     Critical Accounting Estimates

      In preparing our financial statements, we follow generally accepted accounting principles, which in many cases requires us to make assumptions, estimates and judgments that affect the amounts reported. Our significant accounting policies are included in Note A to the summarized financial statements of the parent company and financial services and Note 1 to the consolidated financial statements. Many of these principles are relatively straightforward. There are, however, a few accounting policies that are critical because they are important in determining our financial condition and results, and they are difficult for us to apply. Within the parent company, they include asset impairments and pension accounting, and within financial services, they include the allowance for loan losses and mortgage servicing rights. The difficulty in applying these policies arises from the assumptions, estimates and judgments that we have to make currently about matters that are inherently uncertain, such as future economic conditions, operating results and valuations, as well as management intentions. As the difficulty increases, the level of precision decreases, meaning actual results can and probably will be different from those currently estimated. We base our assumptions, estimates and judgments on a combination of historical experiences and other factors that we believe are reasonable.

      Measuring assets for impairment requires estimating intentions as to holding periods, future operating cash flows and residual values of the assets under review. Changes in our intentions, market conditions or operating performance could indicate that impairment charges might be necessary. The expected long-term rate of return on pension plan assets is an important assumption in determining pension expense. In selecting that rate, consideration is given to both historical returns and future returns over the next quarter century. Differences between actual and expected returns will affect future pension expense. Allowances for loan losses are based on historical experiences and evaluations of future cash flows and collateral values and are subject to regulatory scrutiny. Changes in general economic conditions or loan specific circumstances will inevitably change those evaluations. Measuring for impairment and amortizing mortgage servicing rights is largely dependent upon the speed at which loans are repaid and market rates of return. Changes in interest rates will

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affect both of these variables and could indicate that impairments or adjustments of the rate of amortization might be necessary.

      A summary of the sensitivity of certain of our critical accounting policies to changes in estimates at year-end 2003 follows:

  •  Pension costs — a 50 basis point change in the estimated expected rate of return would affect annual pension costs by $4 million. In addition, a 50 basis point change in the discount rate would affect the funded status by $57 million and pension costs by $6 million.
 
  •  Mortgage servicing rights — a one percent decrease in long-term mortgage rates would increase the allowance for impairment by $20 million. A one percent increase in rates would reduce the allowance by $11 million.

      During 2000, we completed an assessment of the estimated useful lives of certain production equipment, which resulted in a revision of estimated useful lives. These revisions ranged from a reduction of several years to a lengthening of up to five years. Accordingly, beginning 2001, we began computing depreciation of certain production equipment using revised estimated useful lives, which reduced 2001 depreciation expense by $27 million and increased net income by $16 million or $0.33 per diluted share.

     New Accounting Pronouncements Adopted

      In 2003, we adopted a number of new accounting pronouncements, the more significant being:

  •  We voluntarily began expensing stock options beginning with options granted in 2003, in accordance with SFAS No. 148, Accounting for Stock-Based Compensation-Transition and Disclosure, an amendment of FASB Statement No. 123. When options are granted, we estimate their fair value and charge that amount to expense over the vesting period. Previously, we used the intrinsic value method of accounting for stock options, which generally resulted in no expense being recognized. The effect of expensing stock options was to reduce 2003 net income by $1 million or $0.03 per share.
 
  •  We were required to begin recognizing legal obligations associated with the retirement of long-lived assets at their fair value and allocate that expense over the useful live of the asset, SFAS No. 143, Accounting for Asset Retirement Obligations. The effect of adopting this statement was to increase property, plant and equipment by $3 million, recognize an asset retirement obligation liability of $4 million, and to increase first quarter net loss by $1 million or $0.01 per share for the cumulative effect of adoption.
 
  •  We were required to adopt new rules for classifying and measuring as liabilities certain financial instruments that embody obligations of the issuer and have characteristics of both liabilities and equity, SFAS No. 150, Accounting for Certain Financial Instruments with Characteristics of both Liabilities and Equity. The effect on earnings and financial position of adopting this statement was not material. Provisions of this statement addressing the accounting for certain mandatorily redeemable noncontrolling interests have been deferred indefinitely pending further FASB action. This principally affects the way we account for minority interests in partnerships we control; the classification of such interests as liabilities, which we presently do; and accounting for changes in the fair value of the minority interest by a charge to earnings, which we currently do not do. While the effect of this change would be dependent on the changes in the fair value of the partnerships’ net assets, it is possible that the future effects could be significant. At year-end 2003, the difference between the carrying value of the minority interests and their estimated fair value was not significant.
 
  •  During fourth quarter 2003, FASB issued FASB Interpretation No. 46 (revised December 2003), Consolidation of Variable Interest Entities an interpretation of ARB No. 51. This interpretation provides guidance for determining whether an entity is a variable interest entity and which beneficiary of the variable interest entity, if any, should consolidate the variable interest entity. This interpretation is required to be applied to all entities no later than the first period ending after March 15, 2004, except for special-purpose entities to which it is required to be applied for the first period that ends after

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  December 15, 2003. We have not yet completed the analysis to determine the effects on earnings or financial position of applying this interpretation but based on our current understanding, we do not expect the effects of adoption to be material. The subsidiary we formed to conduct our accounts receivable securitization program is considered a special-purpose entity and has been consolidated since its inception in 2001.

      We also adopted new rules related to the disclosure of information about our pension and postretirement plans.

      In 2002, we were required to adopt new rules for goodwill and other indefinitely lived intangible assets, including rules that precluded the amortization of goodwill, SFAS No. 142, Goodwill and Other Intangible Assets. The cumulative effect of adopting this statement was to reduce net income by $11 million or $0.22 per diluted share for an $18 million goodwill impairment associated with corrugated packaging pre-2001 acquisitions. Other new accounting pronouncements related to impairments of long-lived assets held for use, the clarification of what constitutes an acquisition of a financial institution business and the treatment of costs associated with the early repayment of debt. The effect on earnings or financial position of adopting these statements was not material.

     Pending Accounting Pronouncements

      During December 2003, the Securities and Exchange Commission staff announced it would soon release a Staff Accounting Bulletin requiring interest rate lock commitments to be accounted for as written options and reported only as liabilities until they are exercised or expire, regardless of subsequent interest rate movements. If the bulletin is released consistent with our current understanding, it would require us to change the way we account for interest rate lock commitments. While the effects of this change would depend on the volume of interest rate lock commitments outstanding, it is likely that in periods of decreasing interest rates our earnings would decrease until loans funded under the interest rate lock commitments are sold, at which time our earnings would increase by a similar amount. This change would not significantly affect our earnings in periods of increasing interest rates.

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Statistical and Other Data

     Parent Company

      The following table presents revenues and unit sales for our manufacturing segments:

                         
For the Year

2003 2002 2001



(Dollars in millions)
Revenues(a)
                       
Corrugated Packaging
                       
Corrugated packaging
  $ 2,509     $ 2,422     $ 1,935  
Linerboard
    191       165       147  
     
     
     
 
Total
  $ 2,700     $ 2,587     $ 2,082  
     
     
     
 
Forest Products
                       
Pine lumber
  $ 267     $ 227     $ 228  
Particleboard
    153       172       175  
Medium density fiberboard
    93       116       98  
Gypsum wallboard
    75       77       56  
Fiberboard
    71       64       63  
Other
    142       131       106  
     
     
     
 
Total
  $ 801     $ 787     $ 726  
     
     
     
 
Unit sales(a)
                       
Corrugated Packaging
                       
Corrugated packaging, thousands of tons
    3,206       3,028       2,214  
Linerboard, thousands of tons
    574       492       404  
     
     
     
 
Total, thousands of tons
    3,780       3,520       2,618  
     
     
     
 
Forest Products
                       
Pine lumber, mbf
    863       764       728  
Particleboard, msf
    598       653