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<SEC-DOCUMENT>0000916641-01-000331.txt : 20010316
<SEC-HEADER>0000916641-01-000331.hdr.sgml : 20010316
ACCESSION NUMBER:		0000916641-01-000331
CONFORMED SUBMISSION TYPE:	10-K405
PUBLIC DOCUMENT COUNT:		11
CONFORMED PERIOD OF REPORT:	20001231
FILED AS OF DATE:		20010315

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			SUNTRUST BANKS INC
		CENTRAL INDEX KEY:			0000750556
		STANDARD INDUSTRIAL CLASSIFICATION:	NATIONAL COMMERCIAL BANKS [6021]
		IRS NUMBER:				581575035
		STATE OF INCORPORATION:			GA
		FISCAL YEAR END:			1231

	FILING VALUES:
		FORM TYPE:		10-K405
		SEC ACT:		
		SEC FILE NUMBER:	001-08918
		FILM NUMBER:		1569253

	BUSINESS ADDRESS:	
		STREET 1:		303 PEACHTREE ST N E
		CITY:			ATLANTA
		STATE:			GA
		ZIP:			30308
		BUSINESS PHONE:		4045887711

	MAIL ADDRESS:	
		STREET 1:		303 PEACHTREE ST N E
		CITY:			ATLANTA
		STATE:			GA
		ZIP:			30308
</SEC-HEADER>
<DOCUMENT>
<TYPE>10-K405
<SEQUENCE>1
<FILENAME>0001.txt
<DESCRIPTION>FORM 10-K405
<TEXT>

<PAGE>

2000 FORM 10-K
- --------------------------------------------------------------------------------

Securities and Exchange Commission
Washington, DC 20549
Annual Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of
1934
For the Fiscal Year Ended December 31, 2000
Commission file number 1-8918

SunTrust Banks, Inc.
Incorporated in the State of Georgia
IRS Employer Identification Number 58-1575035
Address: 303 Peachtree Street, NE, Atlanta, GA 30308
Telephone: (404) 588-7711

Securities Registered Pursuant to Section 12(b) of the Act: Common Stock-$1.00
value, which is registered on the New York Stock Exchange.

     As of January 31, 2001, SunTrust had 296,358,740 shares of common stock
outstanding. The aggregate market value of SunTrust common stock held by
non-affiliates on January 31, 2001 was approximately $19.6 billion.

     SunTrust (1) has filed all reports required to be filed by Section 13 or
15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or
for such shorter period that the registrant was required to file such reports),
and (2) has been subject to such filing requirements for the past 90 days.

     Indicate by check mark if disclosure of delinquent filers pursuant to Item
405 of Regulation S-K is not contained herein, and will not be contained, to the
best of registrant's knowledge, in definitive proxy or information statements
incorporated by reference in Part III of this Form 10-K or any amendment to this
Form 10-K.[x]

Documents Incorporated By Reference

Part III information is incorporated herein by reference, pursuant to
Instruction G of Form 10-K, from SunTrust's Proxy Statement for its 2001 Annual
Shareholders' Meeting, which will be filed with the Commission by March 8,
2001. Certain Part I and Part II information required by Form 10-K is
incorporated by reference from the SunTrust Annual Report to Shareholders as
indicated below. Except for parts of the SunTrust Annual Report to Shareholders
expressly incorporated herein by reference, this Annual Report is not to be
deemed filed with the Securities and Exchange Commission.


Part I                                                                     Page
Item 1    Business                                                         2-35
Item 2    Properties                                                         35
Item 3    Legal Proceedings                                                  35
Item 4    Not Applicable

Part II
Item 5    Market for the Registrant's Common Equity and
          Related Stockholder Matters                       Inside front cover,
                                                                          9, 29
                                                             Inside back cover,
Item 6    Selected Financial Data                                             9
Item 7    Management's Discussion and Analysis of
          Financial Condition and Results of Operations                    2-35
Item 7a   Quantitative and Qualitative Disclosures about
          Market Risk                                                        25
Item 8    Financial Statements and Supplementary Data              29-32, 36-65

Part III
Item 9    Not Applicable
Item 10   Directors and Executive Officers of
          the Registrant                                        Proxy Statement
Item 11   Executive Compensation                                Proxy Statement
Item 12   Security Ownership of Certain Beneficial
          Owners and Management                                 Proxy Statement
Item 13   Certain Relationships and Related Transactions        Proxy Statement

Part IV
Item 14   Exhibits, Financial Statement Schedules and
          Reports on Form 8-K                                               67

Certain statistical data required by the Securities and Exchange Commission are
included on pages 9-32.
<PAGE>

                               EXECUTIVE OFFICERS
                               ------------------


<TABLE>
<CAPTION>
Name                                            Business Experience                         Age
- -------------------------------------------------------------------------------------------------
<S>                       <C>                                                              <C>
John W. Clay, Jr.         A Vice Chairman of the Company since August 2000 with                59
                          management oversight of SunTrust Bank and responsibility for
                          corporate and investment banking.  From 1997 until August 2000
                          he was an Executive Vice President of the Company.  Prior to
                          1997, he was Chief Executive Officer of the Company's
                          Tennessee banking operations.
- -------------------------------------------------------------------------------------------------
Robert H. Coords          An Executive Vice President of the Company and Chief                 58
                          Efficiency and Quality Officer.
- -------------------------------------------------------------------------------------------------
Donald S. Downing         An Executive Vice President of the Company and Mortgage Line         54
                          of Business Head.
- -------------------------------------------------------------------------------------------------
Samuel O. Franklin III    An Executive Vice President of the Company and Chief Executive       57
                          Officer of the Company's Tennessee banking operations.
- -------------------------------------------------------------------------------------------------
Charles T. Hill           An Executive Vice President of the Company and, since August         50
                          2000, President and Chief Executive Officer of the
                          Mid-Atlantic banking operations.  Prior to August 2000, Mr.
                          Hill was Executive Vice President, Commercial Banking, and
                          Senior Credit Officer for the Mid-Atlantic region.
- -------------------------------------------------------------------------------------------------
Theodore J. Hoepner       A Vice Chairman of the Company since August 2000 with                59
                          responsibility for the Company's technology and operations
                          functions, asset quality, efficiency and quality initiatives,
                          Human Resources and Legal and Regulatory Affairs.  From 1997
                          until August 2000 he was an Executive Vice President of the
                          Company, with responsibility for the Company's Florida banking
                          operations, SunTrust Service Corporation, Human Resources and
                          efficiency and quality initiatives.
- -------------------------------------------------------------------------------------------------
L. Phillip Humann         Chairman of the Board, President and Chief Executive Officer         55
                          of the Company.  He is a Director of Coca-Cola Enterprises
                          Inc., Equifax Inc. and Haverty Furniture Companies, Inc.  Mr.
                          Humann has been a director of the Company since 1991.
- -------------------------------------------------------------------------------------------------
Craig J. Kelly            An Executive Vice President of the Company and Marketing             55
                          Director since January 2000.  From 1997 to 2000, Mr. Kelly
                          served as Group Executive Vice President at Crestar Bank
                          responsible for Marketing.  From 1987 to 1997, he was Senior
                          Vice President and Director of Marketing for Banc One
                          Corporation.
- -------------------------------------------------------------------------------------------------
George W. Koehn           An Executive Vice President of the Company and, since August         57
                          2000, Chairman and Chief Executive Officer of the Company's
                          Florida banking operations.  Prior to August 2000, Mr. Koehn
                          was President of the Florida banking operations and Chairman
                          and Chief Executive Officer of the Central Florida banking
                          unit.
- -------------------------------------------------------------------------------------------------
Robert R. Long            An Executive Vice President of the Company and Chief Executive       63
                          Officer of the Company's Georgia banking operations.
- -------------------------------------------------------------------------------------------------
Carl F. Mentzer           An Executive Vice President of the Company and Commercial Line       55
                          of Business Head.  In May 1995, Mr. Mentzer was elected
                          Chairman of the Board and Chief Executive Officer of SunTrust
                          Bank, Tampa Bay and held that position until December 31, 1999.
- -------------------------------------------------------------------------------------------------
William P. O'Halloran     Senior Vice President and Controller of the Company.                 57
- -------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>

<TABLE>
<CAPTION>


Name                      Business Experience                                              Age
- -------------------------------------------------------------------------------------------------
<S>                       <C>                                                                  <C>
Dennis M. Patterson       An Executive Vice President of the Company and Retail Banking        51
                          Line of Business Head, which includes the branch system, small
                          business banking, private banking, consumer lending, insurance
                          and credit card business.  Prior to this, Mr. Patterson served
                          as the Company's Marketing Director, with additional
                          responsibility for corporate strategy development and
                          SunTrust's online subsidiary (telephone and Internet banking).
- -------------------------------------------------------------------------------------------------
William H. Rogers, Jr.    An Executive Vice President of the Company.  Since October           43
                          2000 Mr. Rogers has had responsibility for trust, investment
                          and private client services.  Prior to October 2000, Mr.
                          Rogers was head of Georgia community banking and the Georgia
                          retail line of business.
- -------------------------------------------------------------------------------------------------
R. Charles Shufeldt       An Executive Vice President and line of business head for the        50
                          Company's Corporate and Investment Banking Unit since August
                          2000.  Prior to that, Mr. Shufeldt served as Senior Vice
                          President in the same unit.
- -------------------------------------------------------------------------------------------------
John W. Spiegel           A Vice Chairman of the Company since August 2000 with                59
                          responsibility for the Company's finance-related functions.
                          Mr. Spiegel is also Chief Financial Officer, a position he has
                          held for more than five years.  Prior to August 2000, he was
                          an Executive Vice President of the Company.
- -------------------------------------------------------------------------------------------------
James M. Wells III        A Vice Chairman of the Company since August 2000 with                54
                          responsibility for oversight of the Company's commercial,
                          retail, mortgage and private client services lines of
                          business.  He also has senior executive responsibility for the
                          Company's marketing and corporate strategy units, as well as
                          product management. From January 2000 to August 2000, Mr.
                          Wells served as President and Chief Executive Officer of the
                          Company's Mid-Atlantic region.  From 1997 to January 2000 he
                          served as President and Chief Operating Officer of Crestar
                          Financial Corporation and Crestar Bank.
- -------------------------------------------------------------------------------------------------
Robert C. Whitehead       An Executive Vice President of the Company and Chief                 54
                          Information Officer.
- -------------------------------------------------------------------------------------------------
E. Jenner Wood, III       President of SunTrust Bank since October 2000 and an Executive       49
                          Vice President of the Company.  Prior to October 2000, Mr.
                          Wood was responsible for trust, investment and private client
                          services.
- -------------------------------------------------------------------------------------------------
</TABLE>
<PAGE>

   Item 14. Exhibits, Financial Statements Schedules and Reports on Form 8-K
                                  EXHIBIT INDEX

<TABLE>
<CAPTION>

  Exhibit                                             Description
- ------------  --------------------------------------------------------------------------------------------  ----------------
<S>           <C>                                                                                           <C>
         3.1  Amended and Restated Articles of Incorporation of SunTrust Banks, Inc. ("Registrant")
              effective as of November 14, 1989, and amendment effective as of April 24, 1998,
              incorporated by reference to Exhibit 3.1 to Registrant's 1998 Annual Report on Form 10-K.


         3.2  Amendment to Restated Articles of Incorporation of Registrant, effective April 18, 2000,
              incorporated by reference to Exhibit 3.1 of Registrant's Form 10-Q as of March 31, 2000.

         3.3  Bylaws of Registrant, amended effective as of August 8, 2000 (filed herewith).

         4.1  Indenture Agreement between Registrant and Morgan Guaranty Trust Company of New York, as
              Trustee, incorporated by reference to Exhibit 4(a) to Registration Statement No. 33-00084.

         4.2  Indenture between Registrant and PNC, N.A., as Trustee, incorporated by reference to
              Exhibit 4(a) to Registration Statement No. 33-62162.

         4.3  Indenture between Registrant and The First National Bank of Chicago, as Trustee,
              incorporated by reference to Exhibit 4(b) to Registration Statement No. 33-62162.

         4.4  Form of Indenture to be used in connection with the issuance of Subordinated Debt
              Securities, incorporated by reference to Exhibit 4.4 to Registration Statement No.
              333-25381.

         4.5  Form of Supplemental Indenture to be used in connection with the issuance of Subordinated
              Debt Securities, incorporated by reference to Exhibit 4.5 to Registration Statement No.
              333-25381.

         4.6  Form of Subordinated Debt Security, incorporated by reference to Exhibit 4.7 to
              Registration Statement No. 333-25381.

         4.7  Form of Preferred Securities Guarantee, incorporated by reference to Exhibit 4.8 to
              Registration Statement No. 333-25381.

         4.8  Form of Common Securities Guarantee, incorporated by reference to Exhibit 4.7 to
              Registration Statement No. 333-25381.

         4.9  Form of Indenture to be used in connection with the issuance of Subordinated Debt
              Securities, incorporated by reference to Exhibit 4.4 to Registration Statement No.
              333-46123.

        4.10  Form of Floating Rate Subordinated Debt Security, incorporated by
              reference to Exhibit 4.6.1 to Registration Statement No. 333-46123.

</TABLE>
<PAGE>

<TABLE>
<CAPTION>


<S>         <C>                                                                          <C>


        4.11  Form of Fixed Rate Subordinated Debt Security, incorporated by reference
              to Exhibit 4.6.2 to Registration Statement No. 333-46123.

        4.12  Form of Common Securities Guarantee, incorporated by reference to Exhibit
              4.7 to Registration Statement No. 333-46123.

        4.13  Form of Preferred Securities Guarantee, incorporated by reference to
              Exhibit 4.8 to Registration Statement No. 333-46123.

        4.14  Form of Supplemental Indenture to be used in connection with the issuance
              by SunTrust of Floating Rate Subordinated Debt Securities, incorporated by
              reference to Exhibit 4.9.1 to Registration Statement No. 333-46123.

        4.15  Form of Supplemental Indenture to be used in connection with the issuance
              by SunTrust of Fixed Rate Subordinated Debt Securities, incorporated by
              reference to Exhibit 4.9.2 to Registration Statement No. 333-46123.

        4.16  Form of Indenture, dated as of February 1, 1985, between SunTrust Bank
              Holding Company (as successor in interest to Crestar Financial
              Corporation) and The Chase Manhattan Bank, as Trustee, incorporated by
              reference to Exhibit 4.3 to Registration Statement No. 333-61583.

        4.17  Form of Indenture, dated as of September 1, 1993, between SunTrust Bank
              Holding Company (as successor in interest to Crestar Financial
              Corporation) and The Chase Manhattan Bank, as Trustee, incorporated by
              reference to Exhibit 4.1 to Registration Statement No. 333-50387.

        4.18  Form of Third Supplemental Indenture (to Indenture dated as of February 1,
              1985), dated as of July 1, 1992, between SunTrust Bank Holding Company (as
              successor in interest to Crestar Financial Corporation) and The Chase
              Manhattan Bank, as Trustee, incorporated by reference to Registration
              Statement No. 333-61583.

        4.19  Form of resolutions of the Board of Directors of Crestar Financial
              Corporation (now known as SunTrust Bank Holding Company) approving
              issuance of $150 million of 8 3/4% Subordinated Notes Due 2004,
              incorporated by reference to Exhibit 4.6 to Registration Statement No.
              333-61583.

        4.20  Form of First Supplemental Indenture (to Indenture dated as of September
              1, 1993), dated as of January 1, 1998, between SunTrust Bank Holding
              Company (as successor in interest to Crestar Financial Corporation) and
              The Chase Manhattan Bank, as Trustee, incorporated by reference to Exhibit
              4.7 to Registration Statement No. 333-61583.

              Material Contracts and Executive Compensation Plans and Arrangements

       10.1   Certificate of Trust of SunTrust Capital I, incorporated by reference to
              Exhibit 4.1 to Registration Statement No. 333-25381.

</TABLE>
<PAGE>

<TABLE>
<CAPTION>

<S>         <C>                                                                          <C>
       10.2   Declaration of Trust of SunTrust Capital I, incorporated by reference to
              Exhibit 4.2 to Registration Statement No. 333-25381.


       10.3   Form of Amended and Restated Declaration of Trust to be used in connection
              with the issuance of Preferred Securities, incorporated by reference to
              Exhibit 4.3 to Registration Statement No. 333-25381.

       10.4   Certificate of Trust of SunTrust Capital III, incorporated by reference to
              Exhibit 4.1 to Registration Statement No. 333-46123.

       10.5   Declaration of Trust of SunTrust Capital III, incorporated by reference to
              Exhibit 4.2 to Registration Statement No. 333-46123.

       10.6   Form of Amended and Restated Declaration of Trust to be used in connection
              with the issuance of Floating Rate Preferred Securities, incorporated by
              reference to Exhibit 4.3.1 to Registration Statement No. 333-46123.

       10.7   Form of Amended and Restated Declaration of Trust to be used in connection
              with the issuance of Fixed Rate Preferred Securities, incorporated by
              reference to Exhibit 4.3.2 to Registration Statement No. 333-46123.

       10.8   SunTrust Banks, Inc. Supplemental Executive Retirement Plan effective as
              of August 13, 1996, and amendment effective as of November 10, 1998,
              incorporated by reference to Exhibit 10.9 to Registrant's 1998 Annual
              Report on Form 10-K.

       10.9   Amendment to SunTrust Banks, Inc. Supplemental Executive Retirement Plan
              effective as of February 10, 1998 (filed herewith).

       10.10  SunTrust Banks, Inc. ERISA Excess Retirement Plan, effective as of August
              13, 1996, and amendment effective as of November 10, 1998, incorporated by
              reference to Exhibit 10.10 to Registrant's 1998 Annual Report on Form 10-K.

       10.11  SunTrust Banks, Inc. Performance Unit Plan, amended and restated as of
              August 11, 1998, incorporated by reference to Exhibit 10.11 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.12  SunTrust Banks, Inc. Management Incentive Plan, amended and restated as of
              February 8, 2000, incorporated by reference to Exhibit 10.11 to
              Registrant's 1999 Annual Report on Form 10-K.

       10.13  SunTrust Banks, Inc. 401(k) Excess Plan Amended and Restated as of July 1,
              1999, incorporated by reference to Exhibit 10.12 to Registrant's 1999 Annual Report
              on Form 10-K.

       10.14  SunTrust Banks, Inc. Executive Stock Plan, incorporated by reference to
              Exhibit 10.16 to Registrant's 1998 Annual Report on Form 10-K.

</TABLE>
<PAGE>

<TABLE>
<CAPTION>


<S>         <C>                                                                          <C>
       10.15  Amendment to SunTrust Banks, Inc. Executive Stock Plan, effective February
              10, 1998, incorporated by reference to Exhibit 10.8 to Registrant's 1997
              Annual Report on Form 10-K.

       10.16  SunTrust Banks, Inc. Performance Stock Agreement, effective February 11,
              1992, and First Amendment to Performance Stock Agreement effective
              February 10, 1998, incorporated by reference to Exhibit 10.9 to
              Registrant's 1997 Annual Report on Form 10-K.

       10.17  SunTrust Banks, Inc. 1995 Executive Stock Plan, incorporated by reference
              to Exhibit 10.16 to Registrant's 1999 Annual Report on Form 10-K.

       10.18  Amendment to the SunTrust Banks, Inc. 1995 Executive Stock Plan, effective
              as of August 11, 1998, incorporated by reference to Exhibit 10.20 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.19  SunTrust Banks, Inc. 2000 Stock Plan, effective February 8, 2000,
              incorporated by reference to Exhibit A to Registrant's 2000 Proxy
              Statement on Form 14A.

       10.20  SunTrust Banks, Inc. Deferred Compensation Plan, effective October 1, 1999
              and Amendment Number One, effective October 31, 1999, incorporated by
              reference to Exhibit 10.19 to Registrant's 1999 Annual Report on Form 10-K.

       10.21  Amendment to Exhibit A to the SunTrust Banks, Inc. Deferred Compensation
              Plan, effective January 1, 2000 (filed herewith).

       10.22  SunTrust Banks, Inc. Directors Deferred Compensation Plan effective as of
              January 1, 1994, incorporated by reference to Exhibit 10.21 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.23  Crestar Financial Corporation Executive Life Insurance Plan, as amended
              and restated effective January 1, 1991, and amendments effective December
              18, 1992, March 30, 1998, and December 30, 1998, incorporated by reference
              to Exhibit 10.23 to Registrant's 1998 Annual Report on Form 10-K.

       10.24  1981 Stock Option Plan of Crestar Financial Corporation and Affiliated
              Corporations, as amended through January 24, 1997, incorporated by
              reference to Exhibit 10.24 to Registrant's 1998 Annual Report on Form 10-K.

       10.25  Employment Agreement between Registrant and Richard G. Tilghman, effective
              as of December 31, 1998, incorporated by reference to Exhibit 10.26 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.26  Employment Agreement between Registrant and James M. Wells III, effective
              as of December 31, 1998, incorporated by reference to Exhibit 10.24 to
              Registrant's 1999 Annual Report on Form 10-K.

       10.27  Crestar Financial Corporation Excess Benefit Plan, amended and restated
              effective December 26, 1990 and amendments thereto (effective December 18,
              1992, March 30, 1998 and December 30, 1998), incorporated by reference to
              Exhibit 10.29 to Registrant's 1998 Annual Report on Form 10-K.
</TABLE>
<PAGE>

<TABLE>
<CAPTION>

<S>         <C>                                                                          <C>

       10.28  United Virginia Bankshares Incorporated Deferred Compensation Program
              under Incentive Compensation Plan of United Virginia Bankshares
              Incorporated and Affiliated Corporation, amended and restated through
              December 7, 1983, incorporated by reference to Exhibit 10.30 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.29  Amendments (effective January 1, 1987 and January 1, 1988) to United
              Virginia Bankshares Incorporated Deferred Compensation Program Under
              Incentive Compensation Plan of United Virginia Bankshares Incorporated and
              Affiliated Corporation (filed herewith).

       10.30  Amendment (effective January 1, 1994) to Crestar Financial Corporation
              Deferred Compensation Program Under Incentive Compensation Plan of Crestar
              Financial Corporation and Affiliated Corporations (filed herewith).

       10.31  Amendment (effective September 21, 1995) to Crestar Financial Corporation
              Deferred Compensation Program Under Incentive Compensation Plan of Crestar
              Financial Corporation and Affiliated Corporations, incorporated by
              reference to Exhibit 10.34 to Registrant's 1998 Annual Report on Form 10-K.

       10.32  Crestar Financial Corporation Deferred Compensation Plan for Outside
              Directors of Crestar Financial Corporation and Crestar Bank, amended and
              restated through December 13, 1983 and amendments thereto (effective
              January 1, 1985, April 24, 1991, December 31, 1993 and October 23, 1998),
              incorporated by reference to Exhibit 10.35 to Registrant's 1998 Annual
              Report on Form 10-K.

       10.33  Amendment (effective January 1, 1999) to Crestar Financial Corporation
              Deferred Compensation Plan for Outside Directors of Crestar Financial
              Corporation, incorporated by reference to Exhibit 10.32 to Registrant's
              1999 Annual Report on Form 10-K.

       10.34  Crestar Financial Corporation Additional Nonqualified Executive Plan,
              amended and restated effective December 26, 1990 and amendments thereto
              (effective December 18, 1992, March 30, 1998 and December 30, 1998),
              incorporated by reference to Exhibit 10.36 to Registrant's 1998 Annual
              Report on Form 10-K.

       10.35  Crestar Financial Corporation 1993 Stock Incentive Plan, as amended and
              restated effective February 28, 1997, incorporated by reference to Exhibit
              10(af) to Crestar Financial Corporation's 1997 Annual Report on Form 10-K.

       10.36  Amendments (effective December 19, 1997) to Crestar Financial Corporation
              1993 Stock Incentive Plan, incorporated by reference to Exhibit 10.38 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.37  Crestar Financial Corporation Supplemental Executive Retirement Plan,
              effective January 1, 1995 (filed herewith).

</TABLE>
<PAGE>

<TABLE>
<CAPTION>


<S>         <C>                                                                          <C>
       10.38  Amendments (effective December 20, 1996) to the Crestar Financial
              Corporation Supplemental Executive Retirement Plan, incorporated by
              reference to Exhibit 10(aj) to Crestar Financial Corporation's 1997 Annual
              Report on Form 10-K.

       10.39  Amendments (effective December 17, 1997) to Crestar Financial Corporation
              Supplemental Executive Retirement Plan, incorporated by reference to
              Exhibit 10(al) to Crestar Financial Corporation's 1997 Annual Report on
              Form 10-K.

       10.40  Amendments (effective December 19, 1997 and December 29, 1998) to the
              Crestar Financial Corporation Supplemental Executive Retirement Plan,
              incorporated by reference to Exhibit 10.42 to Registrant's 1998 Annual
              Report on Form 10-K.

       10.41  Crestar Financial Corporation Directors' Equity Program, effective January
              1, 1996, incorporated by reference to Exhibit 10(ao) to Crestar Financial
              Corporation's 1996 Annual Report on Form 10-K.

       10.42  Amendment (effective December 20, 1996) to Crestar Financial Corporation
              Directors' Equity Program, incorporated by reference to Exhibit 10(ap) to
              Crestar Financial Corporation's 1996 Annual Report on Form 10-K.

       10.43  Amendment (effective September 26, 1997) to Crestar Financial Corporation
              Directors' Equity Program, incorporated by reference to Exhibit 10(ao) to
              Crestar Financial Corporation's 1997 Annual Report on Form 10-K.

       10.44  Amendments (effective October 23, 1998) to Crestar Financial Corporation
              Directors' Equity Program, incorporated by reference to Exhibit 10.47 to
              Registrant's 1998 Annual Report on Form 10-K.

       10.45  Amendment (effective October 23, 1998) to Crestar Financial Corporation
              Directors' Equity Program, incorporated by reference to Exhibit 10.44 to
              Registrant's 1999 Annual Report on Form 10-K.

       11.1   Statement re computation of per share earnings (filed herewith).

       12.1   Ratio of Earnings to Fixed Changes (filed herewith).

       13.1   Registrant's 2000 Annual Report to Shareholders (filed herewith).

       21.1   Registrant's Subsidiaries (filed herewith).

       22.1   Registrant's Proxy Statement relating to the 2001 Annual Meeting of
              Shareholders, dated March 1, 2001, filed on March 1, 2001.

       23.1   Consent of Independent Public Accountants (filed herewith).

</TABLE>

     Certain instruments defining rights of holders of long-term debt of
Registrant and its subsidiaries are not filed herewith pursuant to Item
601(b)(4)(iii) of Regulation S-K.  At the Commission's request, Registrant
agrees to give the Commission a copy of any instrument with respect to long-term
debt of Registrant and its consolidated subsidiaries and any of its
<PAGE>

unconsolidated subsidiaries for which financial statements are required to be
filed under which the total amount of debt securities authorized does not exceed
ten percent of the total assets of Registrant and its subsidiaries on a
consolidated basis.

*   Incorporated by reference.

Certain statistical data required by the Securities and Exchange Commission are
included on pages AR 9 thru AR 32.
<PAGE>

                                   SIGNATURES
                                   ----------


     Pursuant to the requirements of the Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf on February 13, 2001 by the undersigned, thereunto duly authorized.

                                   SUNTRUST BANKS, INC.
                                   (Registrant)



                                   By:  /s/ L. Phillip Humann
                                        ----------------------------------------
                                        L. Phillip Humann
                                        Chairman of the Board, President
                                        and Chief Executive Officer


     Pursuant to the requirements of the Securities Act of 1934, this report has
been signed on February 13, 2001 by the following persons on behalf of the
Registrant and in the capacities indicated.

                                   By:  /s/ L. Phillip Humann
                                        ----------------------------------------
                                        L. Phillip Humann
                                        Chairman of the Board, President
                                        and Chief Executive Officer



                                   By:  /s/ John W. Spiegel
                                        ----------------------------------------
                                        John W. Spiegel
                                        Vice Chairman and
                                        Chief Financial Officer



                                   By:  /s/ William P. O'Halloran
                                        ----------------------------------------
                                        William P. O'Halloran
                                        Senior Vice President and Controller
                                        (Chief Accounting Officer)
<PAGE>

       /s/ J. Hyatt Brown                                   Director
- ---------------------------------------
       J. Hyatt Brown

       /s/ Alston D. Correll                                Director
- ---------------------------------------
       Alston D. Correll

       /s/ Douglas N. Daft                                  Director
- ---------------------------------------
       Douglas N. Daft

       /s/ A. W. Dahlberg                                   Director
- ---------------------------------------
       A.  W. Dahlberg

                                                            Director
- ---------------------------------------
       Patricia C. Frist

       /s/ David H. Hughes                                  Director
- ---------------------------------------
       David H. Hughes

                                                            Director
- ---------------------------------------
       M. Douglas Ivester

       /s/ Summerfield K. Johnston, Jr.                     Director
- ---------------------------------------
       Summerfield K. Johnston, Jr.

       /s/ Joseph L. Lanier, Jr.                            Director
- ---------------------------------------
       Joseph L. Lanier, Jr.

                                                            Director
- ---------------------------------------
       Frank E. McCarthy

       /s/ G. Gilmer Minor, III                             Director
- ---------------------------------------
       G. Gilmer Minor, III

       /s/ Larry L. Prince                                  Director
- ---------------------------------------
       Larry L. Prince

       /s/ R. Randall Rollins                               Director
- ---------------------------------------
       R. Randall Rollins

       /s/ Frank S. Royal, M.D.                             Director
- ---------------------------------------
       Frank S. Royal, M.D.

       /s/ James B. Williams                                Director
- ---------------------------------------
       James B. Williams
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-3.3
<SEQUENCE>2
<FILENAME>0002.txt
<DESCRIPTION>EXHIBIT 3.3
<TEXT>

<PAGE>

                                                                     EXHIBIT 3.3
                                                                     -----------


                              SUNTRUST BANKS, INC.

                                     BYLAWS

                           (As Amended August 8, 2000)


                                    ARTICLE I

                                  SHAREHOLDERS

     SECTION 1.  Annual Meeting.   The annual meeting of the shareholders for
the election of Directors and for the transaction of such other business as may
properly come before the meeting shall be held at such place, on such date and
at such time as the Board of Directors may by resolution provide.  If the Board
of Directors fails to provide such date and time, then such meeting shall be
held at the corporate headquarters at 9:30 A.M. local time on the third Tuesday
in April of each year, or, if such date is a legal holiday, on the next
succeeding business day.  The Board of Directors may specify by resolution prior
to any special meeting of shareholders held within the year that such meeting
shall be in lieu of the annual meeting.

     SECTION 2.  Special Meeting; Call of Meetings.   Special meetings of the
shareholders may be called at any time by the Chairman of the Board or the
President.  Special meetings of the shareholders may also be called at any time
by the Board of Directors or the holders of at least twenty-five percent (25%)
of the outstanding common stock of the Corporation.  Such meetings shall be held
at such place as is stated in the call and notice thereof.

     SECTION 3.  Notice of Meetings.   Written notice of each meeting of
shareholders, stating the place, day and hour of the meeting, and the purpose or
purposes for which the meeting is called if a special meeting, shall be mailed
to each shareholder entitled to vote at or to notice of such meeting at his
address shown on the books of the Corporation not less than ten (10) nor more
than sixty (60) days prior to such meeting unless such shareholder waives notice
of the meeting.  If mailed, such notice shall be deemed to be delivered when
deposited in the United States mail, addressed to the shareholder at his address
as it appears on the records of shareholders of the Corporation, with postage
thereon prepaid.  Any shareholder may execute a waiver of notice, in person or
by proxy, either before or after any meeting, and shall be deemed to have waived
notice if he is present at such meeting in person or by proxy.  Neither the
business transacted at, nor the purpose of, any meeting need be stated in a
waiver of notice of such meeting.  Notice of any meeting may be given by the
Chairman of the Board, President, the Corporate Secretary or any Assistant
Secretary.  No notice need be given of the time and place of reconvening of any
adjourned meeting, if the time and place to which the meeting is adjourned are
announced at the adjourned meeting.

     SECTION 4.  Quorum; Required Shareholder Vote.   Each outstanding share of
common stock of the Corporation is entitled to one vote on each matter submitted
to a vote.  A majority of the shares entitled to vote, represented in person or
by proxy, shall constitute a quorum at any meeting of the shareholders.  If a
quorum is present, the affirmative vote of the majority of the shares
<PAGE>

represented at the meeting and entitled to vote on the subject matter shall be
the act of the shareholders, unless a different vote is required by law, the
Articles of Incorporation or these Bylaws, except in the case of elections for
Director, for which the vote of a plurality of the votes cast by the shares
entitled to vote for such election shall be the act of the shareholders.  When a
quorum is once present to organize a meeting, the shareholders present may
continue to do business at the meeting or at any adjournment thereof (unless a
new record date is or must be set for the adjourned meeting) notwithstanding the
withdrawal of enough shareholders to leave less than a quorum, and the holders
of a majority of the voting shares present at such meeting shall be the act of
the shareholders unless a different vote is required by law, the Articles of
Incorporation or these Bylaws.  The holders of a majority of the voting shares
represented at a meeting, whether or not a quorum is present, may adjourn such
meeting from time to time.

     SECTION 5.  Proxies.  A shareholder may vote either in person or by proxy.
A shareholder may appoint a proxy: (i) by executing a written document, which
may be accomplished by any reasonable means, including facsimile transmission;
(ii) orally, which may be by telephone; or (iii) by any other form of electronic
communication.  No proxy shall be valid for more than eleven (11) months after
the date of such appointment, unless, in the case of a written proxy, a longer
period is expressly provided for in the written document.

     SECTION 6.  Judges of Elections.   At every meeting of shareholders, the
vote shall be conducted by two or more judges appointed for that purpose by the
Board of Directors or by the chairman of the meeting.  All questions concerning
the qualification of voters, the validity of proxies, or the acceptance or
rejection of votes shall be decided by such judges.


                                   ARTICLE II

                                    DIRECTORS

     SECTION 1.  Board of Directors.   The Board of Directors shall manage the
business and affairs of the Corporation and may exercise all of the powers of
the Corporation subject to any restrictions imposed by law.

     SECTION 2.  Composition of the Board.   The Board of Directors of the
Corporation shall consist of not less than ten (10) nor more than twenty (20)
natural persons, the exact number to be set from time to time by the Board of
Directors.  No decrease in the number of Directors shall shorten the term of an
incumbent Director.  Each Director shall be a shareholder of the Corporation and
a citizen of the United States of America.  In the absence of the Board of
Directors setting the number of Directors, the number shall be twelve (12).  The
Directors of the Corporation shall be divided into three classes, as nearly
equal in size as practicable.  The term of each class shall be three years.
Each Director shall hold office for the term for which elected, which term shall
end at the annual meeting of the shareholders, and until his successor has been
elected and qualified, or until his earlier retirement, resignation, removal
from office, or death.

     SECTION 3.  Election of Directors.   Nominations for election to the Board
of Directors may be made by the Board of Directors, or by any shareholder of any
outstanding class of capital stock of the Corporation entitled to vote for the
election of Directors.  Nominations shall specify the class of Directors to
which each person is nominated, and nominations, other than those made by the
existing Board of Directors, shall be made in writing and shall be delivered or

                                       2
<PAGE>

mailed to the Chairman of the Board not less than thirty (30) days nor more than
seventy-five (75) days prior to any meeting of the shareholders called for the
election of Directors; provided, however, that if less than thirty-five (35)
days notice of the meeting is given to shareholders such nomination shall be
mailed or delivered to the Chairman of the Board not later than the close of
business on the seventh day following the day on which the notice of meeting was
mailed.  Such nomination and notification shall contain the following
information:

     (i)   The names and addresses of the proposed nominee or nominees;

     (ii)  The principal occupation of each proposed nominee;

     (iii) The total number of shares that, to the knowledge of the notifying
           or nominating shareholder, will be voted for each of the proposed
           nominees;

     (iv)  The name and residence address of each notifying or nominating
           shareholder;

     (v)   The number of shares owned by the notifying or nominating
           shareholder;

     (vi)  The total number of shares that, to the knowledge of the notifying or
           nominating shareholder, are owned by the proposed nominee; and

     (vii) The signed consent of the proposed nominee to serve, if elected.

     Nominations not made in accordance herewith may, in his discretion, be
disregarded by the chairman of the meeting, and upon his instructions, the
judges of election shall disregard all votes cast for each such nomination.

     SECTION 4.  Vacancies.   Subject to the rights of the holders of any series
of Preferred Stock then outstanding to fill director vacancies, vacancies
resulting from retirement, resignation, removal from office (with or without
cause), death or a vacancy resulting from an increase in the number of Directors
comprising the Board, shall be filled by the Board of Directors.  Any Director
so elected shall hold office until the next annual meeting of shareholders.  No
decrease in the number of Directors constituting the Board of Directors shall
shorten the term of any incumbent Director.

     SECTION 5.  Retirement.   Each Director serving as an officer of the
Corporation or any of its direct or indirect subsidiaries shall cease to be a
Director on the date of the first to occur of (a) such Director's 65th birthday,
(b) the date of his termination of employment, (c) the date of his resignation
from employment, or (d) the date of his retirement from employment.  The
foregoing shall not apply to any Director serving as an officer of the
Corporation who is the Chairman of the Executive Committee.  Each Director who
is not an officer of the Corporation or any of its direct or indirect
subsidiaries, including any Director serving pursuant to the previous sentence,
shall cease to be a Director at the end of such Director's term coinciding with
or following such Director's 70th birthday.

     SECTION 6.  Removal.   Subject to the rights of the holders of any series
of Preferred Stock then outstanding, any Director, or all Directors, may be
removed from office at any time with or without cause, but only by the same
affirmative vote of the shareholders required to amend this Article II as
provided in the Corporation's Articles of Incorporation.


                                       3
<PAGE>

     SECTION 7.  Resignations.   Any Director of the Corporation may resign at
any time by giving written notice thereof to the Chairman of the Board, the
President, or the Corporate Secretary.  Such resignation shall take effect when
delivered unless the notice specifies a later effective date; and, unless
otherwise specified therein, the acceptance of such resignation shall not be
necessary to make it effective.


                                   ARTICLE III

                  ACTION OF THE BOARD OF DIRECTORS; COMMITTEES

     SECTION 1.  Quorum; Vote Requirement.   A majority of the Directors holding
office shall constitute a quorum for the transaction of business; if a quorum is
present, a vote of a majority of the Directors present at such time shall be the
act of the Board of Directors, unless a greater vote is required by law, the
Articles of Incorporation, or by these Bylaws.

     SECTION 2.  Executive Committee.   There is hereby established an Executive
Committee which shall consist of not less than four (4) Directors.  The Board of
Directors shall at the Board of Directors' meeting immediately following the
Corporation's annual shareholders' meeting, and may at such other time as the
Board of Directors determines, elect the Directors who shall be members of the
Executive Committee.  The Executive Committee shall have and may exercise all
the authority of the Board of Directors as permitted by law.  The Board of
Directors shall elect the Chairman of the Executive Committee who shall preside
at all meetings of the Executive Committee and shall perform such other duties
as may be designated by the Executive Committee.  The Board of Directors may
also elect one member of the Executive Committee as Vice Chairman of the
Executive Committee who shall preside at Executive Committee meetings in the
absence of the Chairman of the Executive Committee.  The Executive Committee
shall serve as the Nominating Committee and shall have the power to recommend
candidates for election to the Board of Directors and shall consider other
issues related to the size and composition of the Board of Directors.

     SECTION 3.  Audit Committee.   There is hereby established an Audit
Committee which shall consist of not less than four (4) Directors.  No Director
who is an officer of the Corporation or any direct or indirect subsidiary of the
Corporation shall be a member of the Audit Committee.  The Board of Directors
shall at the Board of Directors' meeting immediately following the Corporation's
annual shareholders' meeting, and may at such other time as the Board of
Directors determine, elect the members of the Audit Committee.  The Audit
Committee shall require that an audit of the books and affairs of the
Corporation be made at such time or times as the members of the Audit Committee
shall choose.  The Board of Directors shall elect the Chairman of the Audit
Committee who shall preside at all meetings of the Audit Committee and shall
perform such other duties as may be designated by the Audit Committee.

     SECTION 4.  Other Committees.   The Board of Directors may designate from
among its members one or more other committees, each consisting of one (1) or
more Directors, and each of which, to the extent provided in the resolution
establishing such committee, shall have and may exercise all authority of the
Board of Directors to the extent permitted by law.

                                       4
<PAGE>

     SECTION 5.  Committee Meetings.   Regular meetings of committees, of which
no notice shall be necessary, shall be held at such times and at such places as
shall be fixed, from time to time, by resolution adopted by such committees.
Special meetings of any committee may be called by the Chairman of the Board or
the President, or by the Chairman of such committee or by any other two members
of the committee, at any time.  Notice of any special meeting of any committee
may be given in the manner provided in the Bylaws for giving notice of a special
meeting of the Board of Directors, but notice of any such meeting need not be
given to any member of the committee if waived by him before or after the
meeting, in writing (including telegram, cablegram, facsimile, or radiogram) or
if he shall be present at the meeting; and any meeting of any committee shall be
a legal meeting, without any notice thereof having been given, if all the
members shall be present thereat.  A majority of any committee shall constitute
a quorum for the transaction of business, and the act of a majority of those
present at any meeting at which a quorum is present shall be the act of the
committee.

     SECTION 6.  Committee Records.   Each committee shall keep a record of its
acts and proceedings and shall report the same, from time to time, to the Board
of Directors.

     SECTION 7.  Alternate Members; Vacancies.   The Board of Directors may
designate one or more Directors as alternate members of any committee, and such
alternate members may act in the place and stead of any absent member or members
at any meeting of such committee.  The Board of Directors may fill any vacancy
or vacancies occurring in any committee.

     SECTION 8.  Place, Time, Notice and Call of Directors' Meetings.   The
annual meeting of the Board of Directors for the purpose of electing officers
and transacting such other business as may be brought before the meeting shall
be held each year immediately following the annual meeting of shareholders or at
such other time and place as the Chairman of the Board may designate.  Regular
meetings of the Board of Directors shall be held at such times as the Board of
Directors may determine from time to time.  Regular meetings of the Board of
Directors may be held without notice.  Special meetings of the Board of
Directors shall be held upon notice of the date, time and place of such special
meetings as shall be given to each Director orally, either by telephone or in
person, or in writing, either by personal delivery or by mail, telegram,
facsimile, or cablegram no later than the day before such meeting.  Notice of a
meeting of the Board of Directors need not be given to any Director who signs
and delivers to the Corporation a waiver of notice either before or after the
meeting.  Attendance of a Director at a meeting shall constitute a waiver of
notice of such meeting and waiver of any and all objections to the place of the
meeting, the time of the meeting, or the manner in which it has been called or
convened, except when a Director states, at the beginning of the meeting (or
promptly upon his arrival), any such objection or objections to the transaction
of business and thereafter does not vote for or assent to action taken at the
meeting.

     Neither the business to be transacted at, nor the purpose of, any regular
or special meeting of the Board of Directors need be specified in the notice or
waiver of notice of such meeting unless required by law or these Bylaws.

     A majority of the Directors present, whether or not a quorum exists, may
adjourn any meeting of the Board of Directors to another time and place.  No
notice of any adjourned meeting need be given.

     Meetings of the Board of Directors may be called by the Chairman of the
Board, the President or any two Directors.


                                       5
<PAGE>

     SECTION 9.  Action by Directors Without a Meeting; Participation in Meeting
by Telephone.   Except as limited by law, any action to be taken at a meeting of
the Board, or by any committee of the Board, may be taken without a meeting if
written consent, setting forth the action so taken, shall be signed by all the
members of the Board or such Committee and shall be filed with the minutes of
the proceedings of the Board or such committee.  Such written consent shall have
the same force and effect as a unanimous vote of the Board or such committee and
any document executed on behalf of the Corporation may recite that the action
was duly taken at a meeting of the Board or such committee.

     Members of the Board or any committee of the Board may participate in a
meeting of the Board or such committee by means of conference telephone or
similar communications equipment by which means all persons participating in the
meeting can hear each other, and participation in a meeting of the Board or such
committee by such means shall constitute personal presence at such meeting.

     SECTION 10.  Directors' Compensation.   The Board of Directors shall have
authority to determine from time to time the amount of compensation which shall
be paid to its members for attendance at meetings of, or services on, the Board
of Directors or any committee of the Board.  The Board of Directors shall also
have the power to reimburse Directors for reasonable expenses of attendance at
Directors' meetings and committee meetings.


                                   ARTICLE IV

                                    OFFICERS

     SECTION 1.  Executive Structure.   The Board of Directors shall elect the
following officers:  Chairman of the Board, President, Chief Financial Officer,
Corporate Secretary, and Treasurer, and may elect one or more Vice Chairmen and
Executive Vice Presidents, as the Board of Directors may deem necessary.  The
Board of Directors shall designate from among such elected officers a Chief
Executive Officer.  The Chief Executive Officer may appoint such assistant
officers, whose duties shall consist of assisting one or more of the Officers in
the discharge of the duties of any such Officer, as may be specified from time
to time by the Chief Executive Officer, whose titles may include such
designations as the Chief Executive Officer shall deem appropriate.  All
Officers (including assistant officers) shall be elected for a term of office
running until the meeting of the Board of Directors following the next annual
meeting of shareholders.  All assistant officers shall be appointed for a term
specified by the Chief Executive Officer but not later than the meeting of the
Board of Directors following the next annual meeting of shareholders.  Any two
or more offices may be held by the same person.

     SECTION 2.  Chief Executive Officer.   The Chief Executive Officer shall be
the most senior officer of the Corporation, and all other officers and agents of
the Corporation shall be subject to his direction.  He shall be accountable to
the Board of Directors for the fulfillment of his duties and responsibilities
and, in the performance and exercise of all his duties, responsibilities and
powers, he shall be subject to the supervision and direction of, and any
limitations imposed by, the Board of Directors.  The Chief Executive Officer
shall be responsible for interpretation and required implementation of the
policies of the Corporation as determined and specified from time to time by the
Board of Directors and he shall be responsible for the general management and
direction of the business and affairs of the Corporation.  For the purpose of
fulfilling his duties and responsibilities, the Chief Executive Officer shall
have, subject to these Bylaws and the Board of Directors, plenary authorities

                                       6
<PAGE>

and powers, including general executive powers, the authority to delegate and
assign duties, responsibilities and authorities, and, in the name of the
Corporation and on its behalf, to negotiate and make any agreements, waivers or
commitments which do not require the express approval of the Board of Directors.

     SECTION 3.  Chairman of the Board.   The Chairman of the Board shall be a
member of the Board of Directors and shall preside at all meetings of the
shareholders and Board of Directors.

     SECTION 4.  President.  The President shall have such powers and perform
such duties as may be assigned by the Board of Directors, the Chairman of the
Board of Directors or the Chief Executive Officer.

     SECTION 5.  Vice Chairman.  Any Vice Chairman elected shall have such
duties and authority as may be conferred upon him by the Board of Directors or
delegated to him by the Chief Executive Officer.

     SECTION 6.  Chief Financial Officer.  The Chief Financial Officer shall
have the care, custody, control and handling of the funds and assets of the
Corporation, and shall render a statement of the assets, liabilities and
operations of the Corporation to the Board of Directors at its regular meetings.

     SECTION 7.  Treasurer.   The Treasurer shall perform such duties as may be
assigned to the Treasurer and shall report to the Chief Financial Officer or, in
the absence of the Chief Financial Officer, to the President.

     SECTION 8.  Corporate Secretary.   Due notice of all meetings of the
shareholders and directors shall be given by the Corporate Secretary or the
person or persons calling such meeting.  The Corporate Secretary shall report
the proceedings of all meetings in a book of minutes and shall perform all the
duties pertaining to his office including authentication of corporate documents
and shall have custody of the Seal of the Corporation.  Each assistant Corporate
Secretary appointed by the Chief Executive Officer may perform all duties of the
Corporate Secretary.

     SECTION 9.  Other Duties and Authority.   Each officer, employee and agent
of the Corporation shall have such other duties and authority as may be
conferred upon him by the Board of Directors or delegated to him by the Chief
Executive Officer.

     SECTION 10.  Removal of Officers.   Any officer may be removed by the Board
of Directors with or without cause whenever in its judgment the best interests
of the Corporation will be served thereby.  In addition, an officer of the
Corporation shall cease to be an officer upon ceasing to be an employee of the
Corporation or any of its subsidiaries.


                                    ARTICLE V

                                      STOCK

     SECTION 1.  Stock Certificates.   The shares of stock of the Corporation
shall be represented by certificates in such form as may be approved by the
Board of Directors, which certificates shall be issued to the shareholders of
the Corporation and shall be signed by the Chairman of the Board, or the
President, together with the Corporate Secretary or an Assistant Secretary of
the Corporation; and which shall be sealed with the seal of the Corporation.

                                       7
<PAGE>

The signatures of such officers upon a certificate may be facsimile if the
certificate is countersigned by a transfer agent or registrar other than the
Corporation itself or an employee of the Corporation.  No share certificates
shall be issued until consideration for the shares represented thereby has been
fully paid.  In case any officer who has signed or whose facsimile signature has
been placed upon a certificate shall have ceased to be such officer before such
certificate is issued, it may be issued by the Corporation with the same effect
as if he were such officer at the date of issue.

     SECTION 2.  Transfer of Stock.   Shares of stock of the Corporation shall
be transferred on the books of the Corporation only upon surrender to the
Corporation of the certificate or certificates representing the shares to be
transferred accompanied by an assignment in writing of such shares properly
executed by the shareholder of record or his duly authorized attorney-in-fact
and with all taxes on the transfer having been paid.   The Corporation may
refuse any requested transfer until furnished evidence satisfactory to it that
such transfer is proper.  Upon the surrender of a certificate for transfer of
stock, such certificate shall be marked on its face "Canceled".  The Board of
Directors may make such additional rules concerning the issuance, transfer and
registration of stock and requirements regarding the establishment of lost,
destroyed or wrongfully taken stock certificates (including any requirement of
an indemnity bond prior to issuance of any replacement certificate and provision
for appointment of a transfer agent and a registrar) as it deems appropriate.

     SECTION 3.  Registered Shareholders.   The Corporation may deem and treat
the holder of record of any stock as the absolute owner thereof for all purposes
and shall not be required to take any notice of any right or claim of right of
any other person.

     SECTION 4.  Record Date.   For the purpose of determining shareholders
entitled to notice of or to vote at any meeting of shareholders or any
adjournment thereof, or entitled to receive payment of any dividend, or in order
to make a determination of shareholders for any other purpose, the Board of
Directors of the Corporation may fix in advance a date as the record date for
any such determination of shareholders, such date in any case to be not more
than seventy (70) days and, in the case of a meeting of shareholders, not less
than ten (10) days prior to the date on which the particular action requiring
such determination of shareholders is to be taken.


                                   ARTICLE VI

                        DEPOSITORIES, SIGNATURES AND SEAL

     SECTION 1.  Depositories.   All funds of the Corporation shall be deposited
in the name of the Corporation in such bank, banks, or other financial
institutions as the Board of Directors may from time to time designate and shall
be drawn out on checks, drafts or other orders signed on behalf of the
Corporation by such person or persons as the Board of Directors may from time to
time designate.

     SECTION 2.  Seal.   The seal of the Corporation shall be as follows:


                                       8
<PAGE>

                                 [SEAL]

     If the seal is affixed to a document, the signature of the Corporate
Secretary or an Assistant Secretary shall attest the seal.  The seal and its
attestation may be lithographed or otherwise printed on any document and shall
have, to the extent permitted by law, the same force and effect as if it has
been affixed and attested manually.

     SECTION 3.  Execution of Instruments.   All bills, notes, checks, and other
instruments for the payment of money, all agreements, indentures, mortgages,
deeds, conveyances, transfers, certificates, declarations, receipts, discharges,
releases, satisfactions, settlements, petitions, schedules, accounts,
affidavits, bonds, undertakings, proxies and other instruments or documents may
be signed, executed, acknowledged, verified, delivered, or accepted on behalf of
the Corporation by the Chairman of the Board, the President, any Vice Chairman,
Executive Vice President, Senior Vice President or Vice President, the Secretary
or the Treasurer.  Any such instruments may also be signed, executed,
acknowledged, verified, delivered or accepted on behalf of the Corporation in
such manner and by such other officers, employees or agents of the Corporation
as the Board of Directors or Executive Committee may from time to time direct.


                                   ARTICLE VII

              INDEMNIFICATION OF OFFICERS, DIRECTORS, AND EMPLOYEES

     SECTION 1.  Definitions.   As used in this Article, the term:

     (A) "Corporation" includes any domestic or foreign predecessor entity of
this Corporation in a merger or other transaction in which the predecessor's
existence ceased upon consummation of the transaction.

     (B) "Director" means an individual who is or was a director of the
Corporation or an individual who, while a director of the Corporation, is or was
serving at the Corporation's request as a director, officer, partner, trustee,
employee, or agent of another foreign or domestic corporation, partnership,
joint venture, trust, employee benefit plan, or other entity.  A "director" is
considered to be serving an employee benefit plan at the Corporation's request
if his duties to the Corporation also impose duties on, or otherwise involve
services by, him to the plan or to participants in or beneficiaries of the plan.
"Director" includes, unless the context requires otherwise, the estate or
personal representative of a director.

     (C) "Disinterested director" means a director who at the time of a vote
referred to in Section 3(C) or a vote or selection referred to in Section 4(B),
4(C) or 7(A) is not: (i) a party to the proceeding; or (ii) an individual who is
a party to a proceeding having a familial, financial, professional, or
employment relationship with the director whose indemnification or advance for
expenses is the subject of the decision being made with respect to the
proceeding, which relationship would, in the circumstances, reasonably be
expected to exert an influence on the director's judgment when voting on the
decision being made.

                                       9
<PAGE>

     (D) "Employee" means an individual who is or was an employee of the
Corporation or an individual who, while an employee of the Corporation, is or
was serving at the Corporation's request as a director, officer, partner,
trustee, employee, or agent of another foreign or domestic corporation,
partnership, joint venture, trust, employee benefit plan, or other enterprise.
An "Employee" is considered to be serving an employee benefit plan at the
Corporation's request if his duties to the Corporation also impose duties on, or
otherwise involve services by, him to the plan or to participants in or
beneficiaries of the plan.  "Employee" includes, unless the context requires
otherwise, the estate or personal representative of an employee.

     (E) "Expenses" includes counsel fees.

     (F) "Liability" means the obligation to pay a judgment, settlement,
penalty, fine (including an excise tax assessed with respect to an employee
benefit plan), or reasonable expenses incurred with respect to a proceeding.

     (G) "Officer" means an individual who is or was an officer of the
Corporation which for purposes of this Article VII shall include an assistant
officer, or an individual who, while an Officer of the Corporation, is or was
serving at the Corporation's request as a director, officer, partner, trustee,
employee, or agent of another foreign or domestic corporation, partnership,
joint venture, trust, employee benefit plan, or other entity.  An "Officer" is
considered to be serving an employee benefit plan at the Corporation's request
if his duties to the Corporation also impose duties on, or otherwise involve
services by, him to the plan or to participants in or beneficiaries of the plan.
"Officer" includes, unless the context requires otherwise, the estate or
personal representative of an Officer.

     (H) "Official capacity" means: (i) when used with respect to a director,
the office of a director in a corporation; and (ii) when used with respect to an
Officer, the office in a corporation held by the Officer.  Official capacity
does not include service for any other domestic or foreign corporation or any
partnership, joint venture, trust, employee benefit plan, or other entity.

     (I) "Party" means an individual who was, is, or is threatened to be made a
named defendant or respondent in a proceeding.

     (J) "Proceeding" means any threatened, pending or completed action, suit,
or proceeding, whether civil, criminal, administrative, arbitrative or
investigative and whether formal or informal.

     SECTION 2.  Basic Indemnification Arrangement.

     (A) Except as provided in subsections 2(D) and 2(E) below and, if required
by Section 4 below, upon a determination pursuant to Section 4 in the specific
case that such indemnification is permissible in the circumstances under this
subsection because the individual has met the standard of conduct set forth in
this subsection (A), the Corporation shall indemnify an individual who is made a
party to a proceeding because he is or was a director or Officer against
liability incurred by him in the proceeding if he conducted himself in good
faith and, in the case of conduct in his official capacity, he reasonably
believed such conduct was in the best interest of the Corporation, or in all
other cases, he reasonably believed such conduct was at least not opposed to the
best interests of the Corporation and, in the case of any criminal proceeding,
he had no reasonable cause to believe his conduct was unlawful.


                                       10
<PAGE>

     (B) A person's conduct with respect to an employee benefit plan for a
purpose he believes in good faith to be in the interests of the participants in
and beneficiaries of the plan is conduct that satisfies the requirement of
subsection 2(A) above.

     (C) The termination of a proceeding by judgment, order, settlement, or
conviction, or upon a plea of nolo contendere or its equivalent is not, of
itself, determinative that the proposed indemnitee did not meet the standard of
conduct set forth in subsection 2(A) above.

     (D) The Corporation shall not indemnify a person under this Article in
connection with (i) a proceeding by or in the right of the Corporation, except
for reasonable expenses incurred in connection with the proceeding if it is
determined that such person has met the relevant standard of conduct under this
section, or (ii) with respect to conduct for which such person was adjudged
liable on the basis that personal benefit was improperly received by him,
whether or not involving action in his official capacity.

     SECTION 3.  Advances for Expenses.

     (A) The Corporation may advance funds to pay for or reimburse the
reasonable expenses incurred by a director or Officer who is a party to a
proceeding because he is a director or Officer in advance of final disposition
of the proceeding if: (i) such person furnishes the Corporation a written
affirmation of his good faith belief that he has met the relevant standard of
conduct set forth in subsection 2(A) above or that the proceeding involves
conduct for which liability has been eliminated under the Corporation's Articles
of Incorporation; and (ii) such person furnishes the Corporation a written
undertaking meeting the qualifications set forth below in subsection 3(B),
executed personally or on his behalf, to repay any funds advanced if it is
ultimately determined that he is not entitled to any indemnification under this
Article or otherwise.

     (B) The undertaking required by subsection 3(A)(ii) above must be an
unlimited general obligation of the director or Officer but need not be secured
and shall be accepted without reference to financial ability to make repayment.

     (C)  Authorizations under this Section shall be made: (i) By the Board of
Directors: (a) when there are two or more disinterested directors, by a majority
vote of all disinterested directors (a majority of whom shall for such purpose
constitute a quorum) or by a majority of the members of a committee of two or
more disinterested directors appointed by such a vote; or (b) when there are
fewer than two disinterested directors, by a majority of the directors present,
in which authorization directors who do not qualify as disinterested directors
may participate; or (ii) by the shareholders, but shares owned or voted under
the control of a director who at the time does not qualify as a disinterested
director with respect to the proceeding may not be voted on the authorization.

     SECTION 4.  Authorization of and Determination of Entitlement to
               Indemnification.

     (A) The Corporation shall not indemnify a director or Officer under Section
2 above unless authorized thereunder and a determination has been made for a
specific proceeding that indemnification of such person is permissible in the
circumstances because he has met the relevant standard of conduct set forth in
subsection 2(A) above; provided, however, that regardless of the result or
absence of any such determination, to the extent that a director or Officer has
been wholly successful, on the merits or otherwise, in the defense of any
proceeding to which he was a party because he is or was a director or Officer,
the Corporation shall indemnify such person against reasonable expenses incurred
by him in connection therewith.


                                       11
<PAGE>

     (B) The determination referred to in subsection 4(A) above shall be made:

          (i) If there are two or more disinterested directors, by the board of
     directors by a majority vote of all the disinterested directors (a majority
     of whom shall for such purpose constitute a quorum) or by a majority of the
     members of a committee of two or more disinterested directors appointed by
     such a vote;

          (ii)  by special legal counsel:

               (1) selected by the Board of Directors or its committee in the
          manner prescribed in subdivision (i); or

               (2) If there are fewer than two disinterested directors, selected
          by the Board of Directors (in which selection directors who do not
          qualify as disinterested directors may participate); or

          (iii)  by the shareholders; but shares owned by or voted under the
     control of a director who at the time does not qualify as a disinterested
     director may not be voted on the determination.

     (C) Authorization of indemnification or an obligation to indemnify and
evaluation as to reasonableness of expenses of a director or Officer in the
specific case shall be made in the same manner as the determination that
indemnification is permissible, as described in subsection 4(B) above, except
that if there are fewer than two disinterested directors or if the determination
is made by special legal counsel, authorization of indemnification and
evaluation as to reasonableness of expenses shall be made by those entitled
under subsection 4(B)(ii)(2) above to select counsel.

     (D) The Board of Directors, a committee thereof, or special legal counsel
acting pursuant to subsection (B) above or Section 5 below, shall act
expeditiously upon an application for indemnification or advances, and cooperate
in the procedural steps required to obtain a judicial determination under
Section 5 below.

     (E) The Corporation may, by a provision in its Articles of Incorporation or
Bylaws or in a resolution adopted or a contract approved by its Board of
Directors or shareholders, obligate itself in advance of the act or omission
giving rise to a proceeding to provide indemnification or advance funds to pay
for or reimburse expenses consistent with this part.  Any such obligatory
provision shall be deemed to satisfy the requirements for authorization referred
to in Section 3(C) or Section 4(C).

     SECTION 5.  Court-Ordered Indemnification and Advances for Expenses.   A
director or Officer who is a party to a proceeding because he is a director or
Officer may apply for indemnification or advances for expenses to the court
conducting the proceeding or to another court of competent jurisdiction.  After
receipt of an application and after giving any notice it considers necessary,
the court shall order indemnification or advances for expenses if it determines
that:

          (i) The director is entitled to indemnification under this part; or

          (ii) In view of all the relevant circumstances, it is fair and
     reasonable to indemnify the director or Officer or to advance expenses to
     the director or Officer, even if the director or Officer has not met the

                                       12
<PAGE>

     relevant standard of conduct set forth in subsection 2(A) above, failed to
     comply with Section 3, or was adjudged liable in a proceeding referred to
     in subsections (i) or (ii) of Section 2(D), but if the director or Officer
     was adjudged so liable, the indemnification shall be limited to reasonable
     expenses incurred in connection with the proceeding, unless the Articles of
     Incorporation of the Corporation or a Bylaw, contract or resolution
     approved or ratified by shareholders pursuant to Section 7 below provides
     otherwise.


     If the court determines that the director or Officer is entitled to
indemnification or advance for expenses, it may also order the Corporation to
pay the director's or Officer's reasonable expenses to obtain court-ordered
indemnification or advance for expenses.

     SECTION 6.  Indemnification of Officers and Employees.

     (A) Unless the Corporation's Articles of Incorporation provide otherwise,
the Corporation shall indemnify and advance expenses under this Article to an
employee of the Corporation who is not a director or Officer to the same extent,
consistent with public policy, as to a director or Officer.

     (B) The Corporation may indemnify and advance expenses under this Article
to an Officer of the Corporation who is a party to a proceeding because he is an
Officer of the Corporation: (i) to the same extent as a director; and (ii) if he
is not a director, to such further extent as may be provided by the Articles of
Incorporation, the Bylaws, a resolution of the Board of Directors, or contract
except for liability arising out of conduct that is enumerated in subsections
(A)(i) through (A)(iv) of Section 7.

     The provisions of this Section shall also apply to an Officer who is also a
director if the sole basis on which he is made a party to the proceeding is an
act or omission solely as an Officer.

     SECTION 7.  Shareholder Approved Indemnification.

     (A) If authorized by the Articles of Incorporation or a Bylaw, contract or
resolution approved or ratified by shareholders of the Corporation by a majority
of the votes entitled to be cast, the Corporation may indemnify or obligate
itself to indemnify a person made a party to a proceeding, including a
proceeding brought by or in the right of the Corporation, without regard to the
limitations in other sections of this Article, but shares owned or voted under
the control of a director who at the time does not qualify as a disinterested
director with respect to any existing or threatened proceeding that would be
covered by the authorization may not be voted on the authorization.  The
Corporation shall not indemnify a person under this Section 7 for any liability
incurred in a proceeding in which the person is adjudged liable to the
Corporation or is subjected to injunctive relief in favor of the Corporation:

          (i)    for any appropriation, in violation of his duties, of any
     business opportunity of the Corporation;

          (ii)   for acts or omissions which involve intentional misconduct or a
     knowing violation of law;

          (iii)  for the types of liability set forth in Section 14-2-832 of the
     Georgia Business Corporation Code; or


                                       13
<PAGE>

          (iv) for any transaction from which he received an improper personal
     benefit.

     (B) Where approved or authorized in the manner described in subsection 7(A)
above, the Corporation may advance or reimburse expenses incurred in advance of
final disposition of the proceeding only if:

          (i)  the proposed indemnitee furnishes the Corporation a written
     affirmation of his good faith belief that his conduct does not constitute
     behavior of the kind described in subsection 7(A)(i)-(iv) above; and

          (ii) the proposed indemnitee furnishes the Corporation a written
     undertaking, executed personally, or on his behalf, to repay any advances
     if it is ultimately determined that he is not entitled to indemnification.

     SECTION 8.  Liability Insurance.   The Corporation may purchase and
maintain insurance on behalf of an individual who is a director, officer,
employee, or agent of the Corporation or who, while a director, officer,
employee, or agent of the Corporation, is or was serving at the request of the
Corporation as a director, officer, partner, trustee, employee, or agent of
another foreign or domestic corporation, partnership, joint venture, trust,
employee benefit plan, or other entity against liability asserted against or
incurred by him in that capacity or arising from his status as a director,
officer, employee, or agent, whether or not the Corporation would have power to
indemnify him against the same liability under Section 2 or Section 3 above.

     SECTION 9.  Witness Fees.   Nothing in this Article shall limit the
Corporation's power to pay or reimburse expenses incurred by a person in
connection with his appearance as a witness in a proceeding at a time when he is
not a party.

     SECTION 10.  Report to Shareholders.   If the Corporation indemnifies or
advances expenses to a director in connection with a proceeding by or in the
right of the Corporation, the Corporation shall report the indemnification or
advance, in writing, to shareholders with or before the notice of the next
shareholders' meeting.

     SECTION 11.  Severability.   In the event that any of the provisions of
this Article (including any provision within a single section, subsection,
division or sentence) is held by a court of competent jurisdiction to be
invalid, void or otherwise unenforceable, the remaining provisions of this
Article shall remain enforceable to the fullest extent permitted by law.

     SECTION 12.  Indemnification Not Exclusive.   The rights of indemnification
provided in this Article VII shall be in addition to any rights which any such
director, Officer, employee or other person may otherwise be entitled by
contract or as a matter of law.


                                  ARTICLE VIII

                              AMENDMENTS OF BYLAWS

     The Board of Directors shall have the power to alter, amend or repeal the
Bylaws or adopt new Bylaws, but any Bylaws adopted by the Board of Directors may
be altered, amended or repealed and new Bylaws adopted by the shareholders.

                                       14
<PAGE>

Action by the Directors with respect to the Bylaws shall be taken by an
affirmative vote of a majority of all of the Directors then elected and serving,
unless a greater vote is required by law, the Articles of Incorporation or these
Bylaws.



                                   ARTICLE IX

                      EMERGENCY TRANSFER OF RESPONSIBILITY

     SECTION 1.  Emergency Defined.   In the event of a national emergency
threatening national security or a major disaster declared by the President of
the United States or the person performing his functions, which directly or
severely affects the operations of the Corporation, the officers and employees
of this Corporation will continue to conduct the affairs of the Corporation
under such guidance from the Directors as may be available except as to matters
which by law or regulation require specific approval of the Board of Directors
and subject to conformance with any applicable laws, regulations, and
governmental directives during the emergency.

     SECTION 2.  Officers Pro Tempore.   The Board of Directors shall have the
power, in the absence or disability of any officer, or upon the refusal of any
officer to act as a result of said national emergency directly and severely
affecting the operations of the Corporation, to delegate and prescribe such
officer's powers and duties to any other officer, or to any Director.

     In the event of a national emergency or state of disaster of sufficient
severity to prevent the conduct and management of the affairs and business of
this Corporation by its Directors and officers as contemplated by the Bylaws,
any two or more available members or alternate members of the then incumbent
Executive Committee shall constitute a quorum of such Committee for the full
conduct and management of the Corporation in accordance with the provisions of
Articles II and III of the Bylaws.  If two members or alternate members of the
Executive Committee cannot be expeditiously located, then three available
Directors shall constitute the Executive Committee for the full conduct and
management of the affairs and business of the Corporation until the then
remaining Board can be convened.  These provisions shall be subject to
implementation by resolutions of the Board of Directors passed from time to
time, and any provisions of the Bylaws (other than this Section) and any
resolutions which are contrary to the provisions of this Section or the
provisions of any such implementary resolutions shall be suspended until it
shall be determined by any such interim Executive Committee acting under this
Section that it shall be to the advantage of this Corporation to resume the
conduct and management of its affairs and business under all of the other
provisions of these Bylaws.

     SECTION 3.  Officer Succession.   If, in the event of a national emergency
or disaster which directly and severely affects the operations of the
Corporation, the Chief Executive Officer cannot be located expeditiously or is
unable to assume or to continue normal duties, then the authority and duties of
the office shall be automatically assumed, without Board of Directors action, in
order of title, and subject only to willingness and ability to serve, by the
Chairman of the Board, President, Vice Chairman, Executive Vice President,
Senior Vice President, Vice President, Corporate Secretary or their successors
in office at the time of the emergency or disaster.  Where two or more officers
hold equivalent titles and are willing and able to serve, seniority in title
controls initial appointment.  If, in the same manner, the Corporate Secretary
or Treasurer cannot be located or is unable to assume or continue normal duties,
the responsibilities attached thereto shall, in like manner as described
immediately above, be assumed by any Executive Vice President, Senior Vice

                                       15
<PAGE>

President, or Vice President.  Any officer assuming authority and position
hereunder shall continue to serve until the earlier of his resignation or the
elected officer or a more senior officer shall become available to perform the
duties of the position of Chief Executive Officer, Corporate Secretary, or
Treasurer.


     SECTION 4.  Certification of Authority.   In the event of a national
emergency or disaster which directly and severely affects the operations of the
Corporation, anyone dealing with this Corporation shall accept a certification
by the Corporate Secretary or any three officers that a specified individual is
acting as Chairman of the Board, Chief Executive Officer, President, Corporate
Secretary, or Treasurer, in accordance with these Bylaws; and that anyone
accepting such certification shall continue to consider it in force until
notified in writing of a change, such notice of change to carry the signature of
the Corporate Secretary or three officers of the Corporation.

     SECTION 5.  Alternative Locations.   In the event of a national emergency
or disaster which destroys, demolishes, or renders the Corporation's offices or
facilities unserviceable, or which causes, or in the judgment of the Board of
Directors or the Executive Committee probably will cause, the occupancy or use
thereof to be a clear and imminent hazard to personal safety, the Corporation
shall temporarily lease or acquire sufficient facilities to carry on its
business as may be designated by the Board of Directors.  Any temporarily
relocated place of business of this Corporation shall be returned to its legally
authorized location as soon as practicable and such temporary place of business
shall then be discontinued.

     SECTION 6.  Amendments to Article IX.   At any meeting called in accordance
with Section 2 of this Article IX, the Board of Directors or Executive
Committee, as the case may be, may modify, amend or add to the provisions of
this Article IX so as to make any provision that may be practical or necessary
for the circumstances of the emergency.


                                    ARTICLE X

               BUSINESS COMBINATIONS WITH INTERESTED SHAREHOLDERS

     All of the requirements of Article 11A of the Georgia Business Corporation
Code (currently codified in Sections 14-2-1131 through 14-2-1133 thereof), as
may be in effect from time to time (the "Business Combination Statute"), shall
apply to all "business combinations" (as defined in Section 14-2-1131 of the
Georgia Business Corporation Code) involving the Corporation.  The requirements
of the Business Combination Statute shall be in addition to the requirements of
Article XI of the Corporation's Articles of Incorporation.  Nothing contained in
the Business Combination Statute shall be deemed to limit the provisions
contained in Article XI of the Corporation's Articles of Incorporation, and
nothing contained in Article XI of the Corporation's Articles of Incorporation
shall be deemed to limit the provisions contained in the Business Combination
Statute.

                                       16
<PAGE>

                                   ARTICLE XI

                         INSPECTION OF BOOKS AND RECORDS

     The Board of Directors shall determine whether and to what extent the
accounts and books of the Corporation, or any of them, other than the share
records, shall be open to the inspection of shareholders, and no shareholder
shall have any right to inspect any account or books or document of the
Corporation except as conferred by law or by resolution of the shareholders or
the Board of Directors.  Without prior approval of the Board of Directors in
their discretion, the right of inspection set forth in Section
14-2-1602(c) of the Georgia Business Corporation Code shall not be available to
any shareholder owning two (2%) percent or less of the shares outstanding.


17
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-10.9
<SEQUENCE>3
<FILENAME>0003.txt
<DESCRIPTION>EXHIBIT 10.9
<TEXT>

<PAGE>

                                                                    EXHIBIT 10.9
                                                                    ------------


                               AMENDMENTS TO THE
                              SUNTRUST BANKS, INC.
                     SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN
               AS AMENDED AND RESTATED EFFECTIVE AUGUST 13, 1996
- --------------------------------------------------------------------------------

     WHEREAS, SunTrust Banks, Inc. ("SunTrust") maintains the SunTrust Banks,
Inc. Supplemental Executive Retirement Plan (the "SERP") to provide post-
retirement benefits for certain key executives of SunTrust and its Affiliates;
and


     WHEREAS, (S) 11 of the SERP authorizes the Compensation Committee of
SunTrust's Board of Directors (the "Committee") to amend the SERP from time to
time and to delegate the exercise of such amendment authority to such other
person or persons as the Committee deems appropriate; and

     WHEREAS, on February 10, 1998, the Committee approved certain changes to
the SERP and authorized and directed the staff of SunTrust to prepare and
execute plan amendments reflecting such changes;

     NOW, THEREFORE, IN WITNESS HEREOF, as authorized by the Committee, the
Human Resources Director of SunTrust hereby adopts the amendments attached
hereto as Exhibit I, effective as of February 10, 1998 unless other provided.


SUNTRUST BANKS, INC.



By:  /s/ Mary T. Steele
     --------------------------
     Mary T. Steele
     Human Resources Director
     SunTrust Banks, Inc.


Attest:  /s/ Margaret U. Hodgson
         -----------------------
<PAGE>

                                                                       Exhibit I
                                                                       ---------


                               AMENDMENTS TO THE
                              SUNTRUST BANKS, INC.
                     SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN
               AS AMENDED AND RESTATED EFFECTIVE AUGUST 13, 1996
- --------------------------------------------------------------------------------

The SunTrust Banks, Inc. Supplemental Executive Retirement Plan, as amended and
restated effective as of August 13, 1996 (the "SunTrust SERP"), is further
amended as follows, effective as of February 10, 1998, unless otherwise noted:

1.   The definition of "Vested Date" in (S) 2.20 is revised by adding the
     following sentence to the end of that section:

          Notwithstanding the provisions of paragraph (b) above, in the case of
          SERP Benefits for L. Phillip Humann, John W. Spiegel, Theodore J.
          Hoepner and John Clay, Jr., Vested Date shall mean February 10, 2000,
          provided there is no transaction which results in a Change In Control
          (as defined in (S) 13.2(b)) between February 10, 1998 and February 10,
          2000.

2.  The following paragraph (3) is added to the end of (S) 4.1(b):

               (3) Special Early Retirement Reduction.   This paragraph shall
          apply only to a Participant who is specifically designated by the
          Committee as eligible under this paragraph 4.1(b)(3) (a "Designated
          Participant"), including the following Participants who were so
          designated on February 10, 1998:  L. Phillip Humann, John W. Spiegel,
          Theodore J. Hoepner and John Clay, Jr.  For purposes of determining
          the SERP Benefit payable to such a Designated Participant who elects
          early retirement after his or her Vested Date and prior to attaining
          age 60, the product of 60% and his or her SERP Average Compensation
          will be reduced by a fraction, the numerator of which is such
          Participant's SERP Service as of his or her early retirement date and
          the denominator of which is the SERP Service such Participant would
          have completed if he or she had continued in employment until such
          Participant's Retirement Date, and then further reduced by a factor of
          5/12% for each month by which such Participant's early retirement date
          precedes the date he or she would attain age 60.

3.  The following subparagraph (iii) is added to the end of (S) 4.3(c)(2):

               (iii)  This subparagraph shall apply only to a Participant who is
          designated by the Committee as eligible under this subparagraph
          4.3(c)(2)(iii) (a "Designated Participant"), including the following
          Participants who were so designated on February 10, 1998:  L. Phillip
          Humann, John W. Spiegel, Theodore J. Hoepner and John Clay, Jr.  If
          the Annuity Starting Date is before the date such Participant would
          have reached age 60, then the reduction in paragraph (ii) is not used
          and the amount determined in Step One as reduced in Step Two(i) above
          will be reduced further by a factor of 5/12% for each month by which
          such Participant's date of death precedes the date he or she would
          have attained age 60.
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-10.21
<SEQUENCE>4
<FILENAME>0004.txt
<DESCRIPTION>EXHIBIT 10.21
<TEXT>

<PAGE>

                                                                  EXHIBIT 10.21
                                                                  -------------



                                                                       EXHIBIT A

                                 ELIGIBLE PLANS



The Eligible Participants that participate in the Eligible Plans listed below
are highly compensated or management employees and considered to be "Top Hat".
These participants have the power to negotiate and the ability to influence
design and operation of their individual Plans.



Management Incentive Plan (MIP)

Performance Unit Plan (PUP)


The following plans will be eligible on January 1, 2000:

Crestar Asset Management Company Compensation Incentive Plan (CAP 13)

Senior Manager - Crestar Asset Management Company Incentive Compensation Plan
(CAP 01)

Crestar Mortgage Corporation Secondary Marketing Manager (CMC19) Incentive Plan

Mortgage Corporation Production Group Operations Manager (CMC14) Incentive Plan

Mortgage Corporation Senior Management (CMC01) Incentive Plan

SunTrust Equitable Securities Regional Institutional Sales Incentive Plan

SunTrust Equitable Securities Debt Division Bonus Plan

SunTrust Equitable Securities Debt Capital Markets Division Manager Bonus Plan

Crestar Bank Commercial Incentive Plan (COM01) Participants Guide

Crestar Bank Retail Management Incentive Plan (RTL03)

Corporate and Investment Banking Division Team Bonus Plan 2000
<PAGE>

The following Plans will be eligible effective January 1, 2001:

Trust and Investment Services Trust Business Development Sales Incentive Plan

Trust and Investment Services Life Specialist Incentive Plan

Corporate and Investment Banking Division Team Bonus Plan 2000
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-10.28
<SEQUENCE>5
<FILENAME>0005.txt
<DESCRIPTION>EXHIBIT 10.28
<TEXT>

<PAGE>

                                                                   EXHIBIT 10.28
                                                                   -------------




                                AMENDMENT TO THE
                          DEFERRED COMPENSATION PROGRAM
                      UNDER INCENTIVE COMPENSATION PLAN OF
            CRESTAR FINANCIAL CORPORATION AND AFFILIATED CORPORATIONS
- --------------------------------------------------------------------------------



          Effective for the Award Year 1994 and subsequent Award Years, Plan
section 3(h) is amended to read as follows:

               (h)   Notwithstanding   any  other   provision  of  the  Plan,  a
          Participant's  Deferred  Income  Benefit  Award  Election Form for any
          Award  Year is not valid if that  Participant  is not an  Employee  on
          December 31 of the Year following that Award Year for any reason other
          than Termination because of Retirement, total disability, or death. If
          a Participant's Deferred Income Benefit Award Election Form is invalid
          because of this  subsection  (h),  that  Participant  must be paid the
          amounts  he would  then have been  entitled  to  receive if he had not
          submitted that Deferred Income Benefit Award Election Form.
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-10.29
<SEQUENCE>6
<FILENAME>0006.txt
<DESCRIPTION>EXHIBIT 10.29
<TEXT>

<PAGE>

                                                                   EXHIBIT 10.29
                                                                   -------------




                               AMENDMENTS TO THE
                    UNITED VIRGINIA BANKSHARES INCORPORATED
                      DEFERRED COMPENSATION PROGRAM UNDER
                        INCENTIVE COMPENSATION PLAN OF
                    UNITED VIRGINIA BANKSHARES INCORPORATED
                          AND AFFILIATED CORPORATIONS
                    ---------------------------------------

      Effective for the Award Year 1987, Plan section 3 is amended by adding new
Subsection (h), to read as follows:

     (h)  Notwithstanding any other provision of the Plan, a Participant's
          Deferred Income Benefit Award Election Form for any Award Year is not
          valid if that Participant is not an Employee on December 31 of the
          Year following that Award Year.  If a Participant's Deferred Income
          Benefit Award Election Form is invalid because of this subsection (h),
          that Participant must be paid the amounts he would then have been
          entitled to receive if he had not submitted that Deferred Income
          Benefit Award Election Form.
<PAGE>

                               AMENDMENTS TO THE
                    UNITED VIRGINIA BANKSHARES INCORPORATED
                      DEFERRED COMPENSATION PROGRAM UNDER
                        INCENTIVE COMPENSATION PLAN OF
                    UNITED VIRGINIA BANKSHARES INCORPORATED
                          AND AFFILIATED CORPORATIONS
                    ---------------------------------------



    FIRST:  Effective January 1, 1988, the name of the program is changed to the
Crestar Financial Corporation Deferred Compensation Program Under Management
Incentive Compensation Plan of Crestar Financial Corporation and Affiliated
Corporations (the "Program"), and all references in the Program to "United
Virginia Bankshares Incorporated" are changed to "Crestar Financial
Corporation."

    SECOND:  Effective January 1, 1988, Program section 2 is amended by adding
new Subsection (o); and its remaining Subsections are realphabetized
accordingly. New Subsection (o) reads as follows:

          (o) Security means the same as it does under section 2(1) of the
          Securities Act of 1933, 15 U.S.C. 77B(1), except when it refers to an
          Employer Security.  An Employer Security means a Security issued by an
          Employer or by an Employee Retirement Income Security Act of 1974
          (ERISA) Affiliate.  A contract to which ERISA section 408(b)(5)
          applies is not treated as a Security for purposes of this Plan.

    THIRD:  Effective for the Award Year 1987, Program section 3 is amended by
adding new subsection (h), to read as follows:

          (h) Notwithstanding any other provision of the Plan, a Participant's
          Deferred Income Benefit Award Election Form for any Award Year is not
          valid if that Participant is not an Employee on December 31 of the
          Year following that Award Year.  If a Participant's Deferred Income
          Benefit Award Election Form is invalid because of this subsection
<PAGE>

          (h), that Participant must be paid the amounts he would then have been
          entitled to receive if he had not submitted that Deferred Income
          Benefit Award Election Form.

    FOURTH:  Effective January 1, 1988, Program subsection 11(b) is amended by
deleting from its first sentence the phrase:  "if there is a change in the
voting control of the Employer that the Board does not recommend to the
shareholders," and substituting the following phrase:

  if there is a Control Change in the Corporation,

    FIFTH:  Effective January 1, 1988, Program subsection 11(b) is further
amended by substituting the word "Program" for the word "Plan" at the end of
the second sentence.

    SIXTH:  Effective January 1, 1988, Program subsection 11(b) is further
amended by substituting in its last sentence the phrase "Control Change" for
the phrase "change in control."

    SEVENTH: Effective January 1, 1988, Program section 11 is amended by adding
a new Subsection (c) at the end thereof, to read as follows:

          (c) Control Change.  For purposes of this Program, a Control Change
          occurs if:

              (1) any person (within the meaning of sections 13(d) and 14(d)(2)
          of the Securities Exchange Act of 1934) is or becomes the beneficial
          owner, directly or indirectly, of Securities of the Corporation
          representing thirty percent or more of the combined voting power of
          the Corporation's then outstanding Securities; or

              (2) during any period of two consecutive calendar years,
          individuals who at the beginning of such period constitute the
          Corporation's board of directors cease for any reason to constitute a
          majority of the Corporation's board of directors, unless the election
          (or the nomination for election by the Corporation's shareholders) of
<PAGE>

          each new director was approved by a vote of at least two-thirds of the
          directors then still in office who were directors at the beginning of
          such period; and

              (3) in the case of an ownership change described in paragraph (1),
          a majority of the directors in office immediately before the ownership
          change and who are not employees of the Corporation or any corporation
          within its controlled group (within the meaning of section 1563(a) of
          the Internal Revenue Code of 1986, as amended) determine, within ten
          days of the ownership change, that a Control Change has occurred.
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-10.37
<SEQUENCE>7
<FILENAME>0007.txt
<DESCRIPTION>EXHIBIT 10.37
<TEXT>

<PAGE>

                                                      EXHIBIT 10.37
                                                      -------------




                         CRESTAR FINANCIAL CORPORATION

                    SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN




                           Effective January 1, 1995
<PAGE>

                         CRESTAR FINANCIAL CORPORATION
                    SUPPLEMENTAL EXECUTIVE RETIREMENT PLAN


                                 Introduction

    The Board of Directors of Crestar Financial Corporation (the Corporation)
determined that the adoption of the Crestar Financial Corporation Supplemental
Executive Retirement Plan (the Plan) should assist it in attracting and
retaining those employees whose judgment, abilities and experience will
contribute to its continued progress and success.  The Board of Directors also
determined that the Plan should further those objectives by providing retirement
and related benefits that supplement the amounts payable under the deferred
compensation plans and arrangements currently maintained by the Corporation.

    The Plan is effective January 1, 1995.  The Plan is intended to provide an
unfunded supplemental retirement benefit to a select group of management and
highly compensated employees as such terms are used in sections 201, 301, and
501 of the Employee Retirement Income Security Act of 1974.  The Plan must be
interpreted and administered in a manner that is consistent with that intent.


                                   Article I

                                  Definitions
                                  -----------


1.01.  Accounting Firm means the accounting firm most recently approved by the
Corporation's shareholders as the Corporation's auditor; provided, however, that
if such accounting firm declines to undertake the determinations assigned to it
under this Agreement, then the "Accounting Firm" shall mean such other
accounting firm designated by the Corporation.

1.02.  Actuarial Equivalent means, when used in reference to any form of
benefit, a form of benefit which has the same value as the referenced benefit
based on the actuarial assumptions, methods and procedures adopted for such
purposes under the Retirement Plan.

1.03.  Administrator means the Committee and any delegate of the Committee
appointed in accordance with Section 6.07.

1.04.  Affiliate means any corporation which, when considered with the
Corporation, would constitute a controlled group of corporations within the
<PAGE>

meaning of Code section 1563(a) determined without reference to Code sections
1563(a)(4) and 1563(e)(3)(C) and any entity, whether or not incorporated, which
would be under common control with the Corporation within the meaning of Code
section 414(c).

1.05.  ANEX Plan means the portion of the Crestar Financial Corporation
Additional Nonqualified Executive Plan that provides "Defined-benefit Benefit
Entitlements" (as such term is defined therein), as amended from time to time,
and any successor thereto.

1.06.  Average Compensation means the average of the Compensation paid to the
Executive during the three calendar years, whether or not consecutive, that
yields the highest number.

1.07.  Board means the Board of Directors of the Corporation.

1.08.  Capped Parachute Payments means the largest amount of Parachute Payments
that may be paid to the Participant without liability under Code section 4999.

1.09.  Change in Control is defined in Section 1.06 of the Crestar Financial
Corporation 1993 Stock Incentive Plan, as amended from time to time, and any
successor thereto.

1.10.  Code means the Internal Revenue Code of 1986, as amended, or any
successor thereto, as in effect at the relevant time.

1.11.  Committee means the Human Resources and Compensation Committee of the
Board.

1.12.  Compensation means the sum of the base salary and bonus earned by the
Executive and paid by the Corporation, an Affiliate, or both, for a calendar
year.  For purposes of this Section 1.12, an Executive's "bonus" for any
calendar year shall be the Executive's incentive award under the Management
Incentive Compensation Plan of Crestar Financial Corporation (or any successor
or substitute plan) earned for the calendar year, regardless of whether such
award is determined or payable after the end of the calendar year.  An
Executive's Compensation shall be determined without regard to any compensation
reductions or deferrals under Code section 125 or 401(k) and without regard to
any salary or bonus deferrals under nonqualified deferred compensation plans of
the Corporation or an Affiliate.

1.13.  Control Change Date is defined in Section 1.13 of the Crestar Financial
Corporation 1993 Stock Incentive Plan, as amended from time to time, and any
successor thereto.

1.14.  Corporation means Crestar Financial Corporation and any successor
corporation.

                                      -2-
<PAGE>

1.15.  Designated Participant means a Participant who (i) will not be credited
with twenty Years of Service on his Normal Retirement Date even if he remains in
the continuous employ of the Corporation until his Normal Retirement Date and
(ii) is identified as a Designated Participant on Exhibit I to the Plan as
approved by the Committee from time to time.

1.16.  Early Retirement Allowance means the benefit described in Section 3.02.

1.17.  Early Retirement Date means the date prior to the Normal Retirement Date
which is the first day of the month coincident with or next following a
Participant's retirement from the Corporation or an Affiliate after attaining
age 55.

1.18.  Excess Plan means the Crestar Financial Corporation Excess Benefit Plan,
as amended from time to time, and any successor thereto.

1.19.  Executive means an individual employed by the Corporation or an Affiliate
whose position is evaluated at Grade 41 or above as of January 1, 1995, and such
other individual who is an employee of the Corporation or an Affiliate and who
is designated as an Executive by the Committee for purposes of this Plan.

1.20.  Net After-Tax Amount means the amount of any Parachute Payments or Capped
Parachute Payments, as applicable, net of taxes imposed under Code sections 1,
3101(b) and 4999 and any State or local income taxes applicable to the
Participant as in effect on the date of the first payment to the Participant
under the Crestar Financial Corporation Executive Severance Plan after a Control
Change Date.  The determination of the Net After Tax Amount shall be made using
the highest combined effective rate imposed by the foregoing taxes on income of
the same character as the Parachute Payments or Capped Parachute Payments, as
applicable, in effect for the year for which the determination is made.

1.21.  Normal Retirement Allowance means the benefit described in Section 3.01.

1.22.  Normal Retirement Date means the first day of the month coincident with
or next following a Participant's retirement from the Corporation or an
Affiliate after attaining age 60.

1.23.  Offset Amount means the sum of the annual benefits, if any, payable to or
on behalf of a Participant, for his lifetime under the Retirement Plan, the ANEX
Plan, the Excess Plan, any other supplemental executive retirement plan
maintained by the Corporation or an Affiliate and any other qualified defined
benefit pension plan maintained by the Corporation or an Affiliate and assuming
a benefit commencement date as of the date that benefits are scheduled to
commence under Article III or IV.

1.24.  Parachute Payment means a payment that is described in Code section
280G(b)(2) (without regard to whether the aggregate present value of such
payments exceeds the limit prescribed by Code section 280G(b)(2)(A)(ii)).  The

                                      -3-
<PAGE>

amount of any Parachute Payment shall be determined in accordance with Code
section 280G and the regulations promulgated thereunder, or, in the absence of
final regulations, the proposed regulations promulgated under Code section 280G.

1.25.  Participant means an Executive who satisfies the requirements of Article
II.

1.26.  Plan means the Crestar Financial Corporation Supplemental Executive
Retirement Plan.

1.27.  Pro Rata Compensation means the amount determined by multiplying a
Participant's Average Compensation by a fraction, the numerator of which is the
Participant's Years of Service as of the date of reference (not to exceed
twenty), and the denominator of which is twenty.

1.28.  Retirement Plan means the Retirement Plan for Employees of Crestar
Financial Corporation and Affiliated Corporations, as amended from time to time,
and any successor thereto.

1.29.  Surviving Spouse means the person to whom the Participant is legally
married on the date of reference and who survives the Participant.

1.30.  Total and Permanent Disability means a disability which entitles the
Participant to benefits under a long-term disability plan maintained by the
Corporation and its Affiliates or, in the absence of such a plan, entitles the
Participant to Social Security disability benefits.

1.31.  Years of Service means the total years of service as determined under the
terms of the Retirement Plan for purposes of determining the Participant's
vested or nonforfeitable interest in the Retirement Plan.  In addition, Years of
Service also includes service with a successor corporation following a Change in
Control to the extent that such service would be recognized for purposes of
determining the Participant's vested or nonforfeitable interest in the
Retirement Plan if such successor were the Corporation.  To the extent approved
by the Committee, Years of Service also includes service with a predecessor
employer or entity acquired by the Corporation or an Affiliate.  Notwithstanding
the foregoing, a Participant's Years of Service shall not be less than the
number of years determined in accordance with the provisions of Exhibit I to the
Plan as approved by the Committee from time to time.  A period of service with
the Corporation, an Affiliate, a predecessor employer or entity, a successor or
any other period shall only be counted once in determining a Participant's Years
of Service.

                                      -4-
<PAGE>

                                  Article II

                                 Participation
                                 -------------


2.01.  Beginning Participation
       -----------------------

    Each person who is an Executive on January 1, 1995 shall be a Participant in
the Plan effective January 1, 1995.  Each person who becomes an Executive after
January 1, 1995 shall be a Participant in the Plan as of the date that his
participation is approved in writing by a resolution adopted by the Committee.

2.02.  Change in Status
       ----------------

    Except as provided in Section 2.03, a Participant shall cease to be a
Participant in the Plan as of the date that he ceases to be an Executive if, as
of that date, he has not satisfied the requirements to receive a retirement
allowance under Article III.  Despite the preceding sentence, with the written
approval of, and subject to such terms and conditions as may be prescribed by,
the Committee in its sole discretion, a Participant who ceases to be an
Executive before he has satisfied the requirements to receive a retirement
allowance under Article III may continue to be a Participant if he continues to
be an employee of the Corporation or an Affiliate.

2.03.  Change in Control
       -----------------

    Section 2.02 to the contrary notwithstanding, each person who is a
Participant on a Control Change Date shall continue to be a Participant in the
Plan thereafter until the date that he ceases to be an employee of the
Corporation, an Affiliate or a successor of the Corporation or an Affiliate and
all of the benefits payable to or on behalf of the Participant have been paid.


                                  Article III

                             Retirement Allowances
                             ---------------------

3.01.  Normal Retirement Allowance
       ---------------------------

    (a) Subject to the requirements of Article V and Section 8.01, a Participant
who retires from the Corporation or an Affiliate on or after his Normal
Retirement Date and after being credited with twenty Years of Service shall be
entitled to receive his Normal Retirement Allowance under the Plan. The Normal
Retirement Allowance is an annual benefit which shall be equal to the difference
between (i) and (ii) below where

                                      -5-
<PAGE>

     (i)  = 50% times the Participant's Average Compensation (determined as of
            his Normal Retirement Date), and

     (ii) = Offset Amount.

The Normal Retirement Allowance shall be payable in equal or nearly equal
monthly installments, or more frequently based on the payroll practices of the
Corporation and its Affiliates, commencing as of the Participant's Normal
Retirement Date and ending with the payment for the month in which the
Participant dies.  Payments of the Normal Retirement Allowance shall be reduced
in accordance with income and employment tax withholding requirements.

    (b) Subject to the requirements of Article V and Section 8.01, a Designated
Participant who retires from the Corporation or an Affiliate on or after his
Normal Retirement Date shall be entitled to receive his Normal Retirement
Allowance under the Plan. The Normal Retirement Allowance payable to the
Designated Participant is an annual benefit which shall be equal to the
difference between (i) and (ii) below where

     (i)  = 50% times the Designated Participant's Pro Rata Compensation
            (determined as of his Normal Retirement Date), and

     (ii) = Offset Amount.

The Normal Retirement Allowance shall be payable in equal or nearly equal
monthly installments, or more frequently based on the payroll practices of the
Corporation and its Affiliates, commencing as of the Designated Participant's
Normal Retirement Date and ending with the payment for the month in which the
Designated Participant dies.  Payments of the Normal Retirement Allowance shall
be reduced in accordance with income and employment tax withholding
requirements.


3.02.  Early Retirement Allowance
       --------------------------

    (a) Subject to the requirements of Article V and Section 8.01, a Participant
who retires from the Corporation or an Affiliate on or after being credited with
twenty Years of Service is eligible for an Early Retirement Allowance beginning
as of the first day of any month coincident with or following the Participant's
Early Retirement Date. The Early Retirement Allowance is an annual benefit which
shall be the difference between (i) and (ii) below where

     (i)  = the Applicable Percentage times the Participant's Average
            Compensation (determined as of his Early Retirement Date), and

     (ii) = the Offset Amount.

                                      -6-
<PAGE>

For purposes of this Section 3.02(a), the "Applicable Percentage" is equal to
50% reduced by 0.20833% for each full month that the commencement of the
Participant's Early Retirement Allowance precedes the Participant's Normal
Retirement Date.  The Early Retirement Allowance shall be payable in equal or
nearly equal monthly installments, or more frequently based on the payroll
practices of the Corporation and its Affiliates, until the payment for the month
in which the Participant dies.  Payments of the Early Retirement Allowance shall
be reduced in accordance with income and employment tax withholding
requirements.

    (b) Subject to the requirements of Article V and Section 8.01, a Designated
Participant who retires from the Corporation or an Affiliate on or after his
Early Retirement Date is eligible for an Early Retirement Allowance beginning as
of the first day of any month coincident with or following the Designated
Participant's Early Retirement Date. The Early Retirement Allowance is an annual
benefit which shall be the difference between (i) and (ii) below where

     (i) =  the Applicable Percentage times the Designated Participant's Pro
            Rata Compensation (determined as of his Early Retirement Date), and

     (ii) = the Offset Amount.

For purposes of this Section 3.02(b), the "Applicable Percentage" is equal to
50% reduced by 0.20833% for each full month that the commencement of the
Designated Participant's Early Retirement Allowance precedes the Participant's
Normal Retirement Date.  The Early Retirement Allowance shall be payable in
equal or nearly equal monthly installments, or more frequently based on the
payroll practices of the Corporation and its Affiliates, until the payment for
the month in which the Designated Participant dies.  Payments of the Early
Retirement Allowance shall be reduced in accordance with income and employment
tax withholding requirements.

3.03.  Change in Control Benefit
       -------------------------

    (a) Subject to the requirements of Article V and Section 8.01, a Participant
who is credited with twenty Years of Service may retire from the Corporation, an
Affiliate or a successor of the Corporation or an Affiliate on or after a
Control Change Date. In that event, the Participant shall be entitled to an
annual benefit (with the benefit payments commencing on the first day of a month
selected by the Participant if such election is made while the Participant is
employed by the Corporation or an Affiliate or, absent such an election, on the
first day of the month following the date he attains age 55 (the "Benefit
Commencement Date")), equal to the difference between (i) and (ii) below where

     (i)  = the Applicable Percentage times the Participant's Average
            Compensation (determined as of the date that the Participant ceases
            to be employed by the Corporation and its Affiliates after a Control
            Change Date), and

                                      -7-
<PAGE>

     (ii) = the Offset Amount.

For purposes of this Section 3.03(a), the "Applicable Percentage" is equal to
50% reduced by 0.20833% for each full month that the Benefit Commencement Date
precedes the month in which the Participant will attain age 60.  The benefit
payable under this Section 3.03(a) shall be payable in equal or nearly equal
monthly installments, or more frequently based on the payroll practices of the
Corporation and its Affiliates, commencing as of the Benefit Commencement Date
and ending with the payment for the month in which the Participant dies.
Payments of the benefit described in this Section 3.03(a) shall be reduced in
accordance with income and employment tax withholding requirements.

    (b) Subject to the requirements of Article V and Section 8.01, a Participant
who is credited with less than twenty Years of Service may retire from the
Corporation, an Affiliate or a successor of the Corporation or an Affiliate on
or after a Control Change Date.  In that event, the Participant shall be
entitled to an annual benefit (with the benefit payments commencing on the first
day of a month selected by the Participant if such election is made while the
Participant is employed by the Corporation or an Affiliate or, absent such an
election, on the first day of the month following the date he attains age 55
(the "Benefit Commencement Date")), equal to the difference between (i) and (ii)
below where

     (i)  = the Applicable Percentage times the Participant's Pro Rata
            Compensation (determined as of the date that the Participant ceases
            to be employed by the Corporation and its Affiliates after a Control
            Change Date), and

     (ii) = the Offset Amount.

For purposes of this Section 3.03(b), the "Applicable Percentage" is equal to
50% reduced by 0.20833% for each full month that the Benefit Commencement Date
precedes the month in which the Participant will attain age 60.  The benefit
payable under this Section 3.03(b) shall be payable in equal or nearly equal
monthly installments, or more frequently based on the payroll practices of the
Corporation and its Affiliates, commencing as of the Benefit Commencement Date
and ending with the payment for the month in which the Participant dies.
Payments of the benefit described in this Section 3.03(b) shall be reduced in
accordance with income and employment tax withholding requirements.

3.04.  Disability Retirement Allowance
       -------------------------------

  Subject to the requirements of Article V and Section 8.01, a Participant shall
be entitled to receive a retirement allowance under Section 3.02 if his
employment with the Corporation and its Affiliates terminates on account of
Total and Permanent Disability and such Total and Permanent Disability continues

                                      -8-
<PAGE>

without interruption until the date that would have been the Participant's Early
Retirement Date had he remained employed by the Corporation and its Affiliates.
The retirement allowance under Section 3.02 shall commence as of the first day
of the month coincident with or next following the date that would have been the
Participant's earliest Early Retirement Date.

3.05.  Optional Forms of Benefit
       -------------------------

  A Participant who is entitled to receive a retirement allowance under this
Article III may elect to have his benefit payable in a form other than a single
life annuity.  The optional forms of payment that are available under this Plan
are the same optional forms of payment provided under the Retirement Plan
(without regard to any requirement that the Participant's Spouse consent to such
payment election) as in effect on the date that the Participant retires;
provided, however, that only the Surviving Spouse may be designated under this
Plan as the contingent annuitant for any form of payment that provides lifetime
benefits to another person after the Participant's death.  If the Participant
elects an optional form of payment under this Section 3.05, any contingent
annuitant or beneficiary designated in connection with that election need not be
the same as any contingent annuitant or beneficiary designated under the
Retirement Plan, the Excess Plan, the ANEX Plan or any other plan providing a
benefit that is part of the Offset Amount.  If the Participant elects an
optional form of payment under this Section 3.05, the amount payable under the
optional form shall be the Actuarial Equivalent of the amount of the retirement
allowance otherwise payable under this Article III in the form of a single life
annuity.  A Participant shall be entitled to elect an optional form of payment
at such time and in such manner as the Administrator may decide; provided,
however, that a Participant may not change his payment election after benefit
payments have begun.


                                  Article IV

                        Payments in the Event of Death
                        ------------------------------


4.01.  Death Prior to Age 55
       ---------------------

    (a) Subject to the requirements of Article V and Section 8.01, a benefit
will be payable under this Plan to the Surviving Spouse of a Participant who
dies before attaining age 55, after completing twenty Years of Service, but
before the commencement of a retirement allowance under Article III. The benefit
payable to the Surviving Spouse will be determined as follows:

    (i)   First:  Calculate the Participant's Early Retirement Allowance under
          Article III using the Participant's Average Compensation as of his
          date of death and an Applicable Percentage equal to 37.5002%.

                                      -9-
<PAGE>

    (ii)  Second:  Calculate the Actuarial Equivalent, payable as a Joint and
          50% Survivor Annuity, of the single life annuity determined in (i)
          above.

The Surviving Spouse's benefit is the survivor's portion of the Joint and 50%
Survivor Annuity determined in (ii) above.  For purposes of this Section
4.01(a), the term "Joint and 50% Survivor Annuity" means an annuity for the life
of the Participant with a survivor annuity for the life of the Surviving Spouse
which is equal to 50% of the amount of the annuity which is payable during the
joint lives of the Participant and Surviving Spouse and which is the Actuarial
Equivalent of an annuity for the life of the Participant.

    The benefit payable under this Section 4.01(a) shall be payable in equal or
nearly equal monthly installments, or more frequently based on the payroll
practices of the Corporation and its Affiliates, commencing as of the month in
which the Participant would have attained age 55 and ending with the month in
which the Surviving Spouse dies.  Payments of the benefit described in this
Section 4.01(a) shall be reduced in accordance with income and employment tax
withholding requirements.  Except as provided in this Section 4.01(a), no death
benefit shall be payable under this Plan on behalf of a Participant who dies
before attaining age 55.

    (b) Subject to the requirements of Article V and Section 8.01, a benefit
will be payable under this Plan to the Surviving Spouse of a Participant who
dies before attaining age 55, after completing less than twenty Years of
Service, but before the commencement of a retirement allowance under Article
III. The benefit payable to the Surviving Spouse will be determined as follows:

    (i)   First:  Calculate the Participant's Early Retirement Allowance under
          Article III using the Participant's Pro Rata Compensation as of his
          date of death and an Applicable Percentage equal to 37.5002%.

    (ii)  Second:  Calculate the Actuarial Equivalent, payable as a Joint and
          50% Survivor Annuity, of the single life annuity determined in (i)
          above.

The Surviving Spouse's benefit is the survivor's portion of the Joint and 50%
Survivor Annuity determined in (ii) above.  For purposes of this Section
4.01(b), the term "Joint and 50% Survivor Annuity" means an annuity for the life
of the Participant with a survivor annuity for the life of the Surviving Spouse
which is equal to 50% of the amount of the annuity which is payable during the
joint lives of the Participant and Surviving Spouse and which is the Actuarial
Equivalent of an annuity for the life of the Participant.

    The benefit payable under this Section 4.01(b) shall be payable in equal or
nearly equal monthly installments, or more frequently based on the payroll
practices of the Corporation and its Affiliates, commencing as of the month in

                                     -10-
<PAGE>

which the Participant would have attained age 55 and ending with the month in
which the Surviving Spouse dies.  Payments of the benefit described in this
Section 4.01(b) shall be reduced in accordance with income and employment tax
withholding requirements.  Except as provided in this Section 4.01(b), no death
benefit shall be payable under this Plan on behalf of a Participant who dies
before attaining age 55.

4.02.  Death on or After Age 55
       ------------------------

    (a) Subject to the requirements of Article V and Section 8.01, a benefit
will be payable under this Plan to the Surviving Spouse of a Participant who
dies on after attaining age 55, after completing 20 Years of Service, but before
the commencement of a retirement allowance under Article III. The benefit
payable to the Surviving Spouse will be determined as follows:

    (i)  First:  Calculate the Participant's Early Retirement Allowance under
         Article III using the Participant's Average Compensation as of his
         date of death and an Applicable Percentage equal to 50% reduced by
         0.20833% times each month that the Participant's death precedes the
         Participant's Normal Retirement Date.

    (ii) Second:  Calculate the Actuarial Equivalent, payable as a Joint and
         100% Survivor Annuity, of the single life annuity determined in (i)
         above.

The Surviving Spouse's benefit is the survivor's portion of the Joint and 100%
Survivor Annuity determined in (ii) above.  For purposes of this Section 4.02,
the term "Joint and 100% Survivor Annuity" means an annuity for the life of the
Participant with a survivor annuity for the Surviving Spouse which is equal to
100% of the amount of the annuity which is payable for the joint lives of the
Participant and Surviving Spouse and which is the Actuarial Equivalent of an
annuity for the life of the Participant.

    The benefit payable under this Section 4.02 shall be payable in equal or
nearly equal monthly installments, or more frequently based on the payroll
practices of the Corporation and its Affiliates, commencing as of the first day
of the month following the Participant's death and ending with the payment for
the month in which the Surviving Spouse dies.  Payments of the benefit described
in this Section 4.02 shall be reduced in accordance with income and employment
tax withholding requirements.  Except as provided in this Section 4.02, no death
benefit shall be payable under this Plan on behalf of a Participant who dies
after attaining age 55 but before the commencement of a retirement allowance
under Article III.

    (b) Subject to the requirements of Article V and Section 8.01, a benefit
will be payable under this Plan to the Surviving Spouse of a Participant who
dies on after attaining age 55, after completing less than 20 Years of Service,
but before the commencement of a retirement allowance under Article III. The
benefit payable to the Surviving Spouse will be determined as follows:

                                     -11-
<PAGE>

     (i)  First:  Calculate the Participant's Early Retirement Allowance under
          Article III using the Participant's Pro Rata Compensation as of his
          date of death and an Applicable Percentage equal to 50% reduced by
          0.20833% times each month that the Participant's death precedes the
          Participant's Normal Retirement Date.

     (ii) Second:  Calculate the Actuarial Equivalent, payable as a Joint and
          100% Survivor Annuity, of the single life annuity determined in (i)
          above.

The Surviving Spouse's benefit is the survivor's portion of the Joint and 100%
Survivor Annuity determined in (ii) above.  For purposes of this Section
4.02(b), the term "Joint and 100% Survivor Annuity" means an annuity for the
life of the Participant with a survivor annuity for the Surviving Spouse which
is equal to 100% of the amount of the annuity which is payable for the joint
lives of the Participant and Surviving Spouse and which is the Actuarial
Equivalent of an annuity for the life of the Participant.

    The benefit payable under this Section 4.02(b) shall be payable in equal or
nearly equal monthly installments, or more frequently based on the payroll
practices of the Corporation and its Affiliates, commencing as of the first day
of the month following the Participant's death and ending with the payment for
the month in which the Surviving Spouse dies.  Payments of the benefit described
in this Section 4.02(b) shall be reduced in accordance with income and
employment tax withholding requirements.  Except as provided in this Section
4.02(b), no death benefit shall be payable under this Plan on behalf of a
Participant who dies after attaining age 55 but before the commencement of a
retirement allowance under Article III.

4.03.  Death After Retirement
       ----------------------

    If a Participant dies after the commencement of a retirement allowance under
Article III, all payments from this Plan shall cease with the payment made for
the month in which the Participant dies if the Participant was receiving a
retirement allowance under this Plan in the form of a single life annuity.  If
the Participant elected an optional form of payment as provided in Section 3.05
and dies after the commencement of a retirement allowance under Article III, the
amount of benefit, if any, payable under this Plan following the Participant's
death shall be determined on the basis of the optional form of payment selected
by the Participant.


                                   Article V

                     Vesting and Continuous Participation
                     ------------------------------------

                                     -12-
<PAGE>

    No benefit will be payable to a Participant or Surviving Spouse under the
Plan unless the Participant is a Participant on the date he ceases to be an
employee of the Corporation or an Affiliate or a successor.


                                  Article VI

                          Administration of the Plan
                          --------------------------

6.01.  Generally
       ---------

    The Plan shall be administered by the Administrator.  Subject to the
provisions of the Plan, the Administrator may adopt such rules and regulations
as may be necessary to carry out the purposes of the Plan.  The Administrator's
discretion to perform or consent to any act or to interpret the Plan is
exclusive and shall be final and conclusive if all similarly situated
Participants are treated in a consistent manner.

6.02.  Indemnification
       ---------------

    The Corporation shall indemnify and save harmless the Administrator against
any and all expenses and liabilities arising out of the administration of the
Plan, excepting only expenses and liabilities arising out of his own willful
misconduct.  Expenses against which the Administrator shall be indemnified
hereunder shall include without limitation, the amount of any settlement or
judgment, costs, counsel fees, and related charges reasonably incurred in
connection with a claim asserted, or a proceeding brought or settlement of a
claim.  The foregoing right of indemnification shall be in addition to any other
rights to which the Administrator may be entitled.

6.03.  Determining Benefits
       --------------------

    In addition to the powers hereinabove specified, the Administrator shall
have the power to compute and certify the amount and kind of benefits from time
to time payable to or on behalf of Participants under the Plan, to authorize all
disbursements for such purposes, and to determine whether a Participant or
Surviving Spouse is entitled to a benefit under the Plan.

6.04.  Cooperation
       -----------

    To enable the Administrator to perform its functions, the Corporation and
its Affiliates shall supply full and timely information to the Administrator on
all matters relating to the compensation of all Participants, their retirement,
death or other reason for termination of employment, and such other pertinent
facts as the Administrator may require.

                                     -13-
<PAGE>

6.05.  Claims
       ------

    It is not necessary to file a claim in order to receive Plan benefits.

    On receipt of a claim for Plan benefits, the Administrator must respond in
writing within ninety days.  If necessary, the Administrator's first notice must
indicate any special circumstances requiring an extension of time for the
Administrator's decision.  The extension notice must indicate the date by which
the Administrator expects to render a decision; an extension of time for
processing may not exceed ninety days after the end of the initial period.

    If a claim is wholly or partially denied, the Administrator must give
written notice within the time provided in the preceding paragraph. An adverse
notice must specify each reason for denial. There must be specific reference to
provisions of the Plan or related documents on which the denial is based. If
additional material or information is necessary for the claimant to perfect the
claim, it must be described and there must be an explanation of why that
material or information is necessary. Adverse notice must disclose appropriate
information about the steps that the claimant must take if he wishes to submit
the claim for review. If notice that a claim has been denied is not furnished
within the time required in the preceding paragraph, the claim is deemed denied.

    The full value of a payment made according to the provisions of the Plan
satisfies that much of the claim and all related claims under the Plan against
the Administrator and the Corporation and its Affiliates, each of whom, as a
condition to a payment from it or directed by it, may require the Participant,
Surviving Spouse, beneficiary or contingent annuitant or legal representative to
execute a receipt and release of the claim in a form determined by the person
requesting the receipt and release.

6.06.  Review of Claims
       ----------------

    The Committee must review a claimant's proper written request for review of
a denied claim. The Committee must receive the written request before sixty-one
days after the claimant's receipt of notice that a claim has been denied
according to the preceding Plan Section. The claimant and an authorized
representative are entitled to be present and heard if any hearing is used as
part of the review.

    The Committee must determine whether there will be a hearing.  Before any
hearing, the claimant or a duly authorized representative may review all Plan
documents and other papers that affect the claim and may submit issues and
comments in writing.  The Committee must schedule any hearing to give sufficient
time for this review and submission, giving notice of the schedule and deadlines
for submissions.

                                     -14-
<PAGE>

    The Committee must advise the claimant in writing of the final determination
after review.  The decision on review must be written in a manner calculated to
be understood by the claimant, and it must include specific reasons for the
decision and specific references to the pertinent provisions of the Plan or
related documents on which the decisions is based.  Except as otherwise provided
in this Section, the written advice must be rendered within sixty days after the
request for review is received, unless special circumstances require an
extension of time for processing.  If an extension is necessary, the decision
must be rendered as soon as possible but no later than 120 days after receipt of
the request for review.  If the Committee has regularly scheduled meetings at
least quarterly, the following rules govern the time for the decision after
review.  If the claimant's written request for review is received more than
thirty days before a Committee meeting, the decision of the Committee must be
rendered at the next meeting after the request for review is received.  If the
claimant's written request for review is received thirty days or less before a
Committee meeting, the decision of the Committee must be rendered at the
Committee's second meeting after the request for review has been received.  If
special circumstances (such as the need to hold a hearing) require an extension
of time for processing, the decision of the Committee must be rendered not later
than the Committee's third meeting after the request for review has been
received.  If an extension of time for review is required, written notice of the
extension must be furnished to the claimant before the extension begins.  If
notice that a claim has been denied on review is not received by the claimant
within the time required in this paragraph, the claim is deemed denied on
review.

6.07.  Delegation of Committee Responsibilities
       ----------------------------------------

    The Committee, in its discretion, may delegate to one or more officers of
the Corporation or an Affiliate all or part of the Committee's authority and
duties under the Plan; provided, however, that the Committee may not delegate
its authority or duties under Article II, Article VII or Section 6.06. The
Committee may revoke or amend the terms of a delegation in accordance with the
preceding sentence but such action shall not invalidate any prior actions of the
Committee's delegate or delegates that were consistent with the terms of the
Plan and the prior delegation.


                                  Article VII

                Termination, Amendment or Modification of Plan
                ----------------------------------------------

                                     -15-
<PAGE>

7.01.  Reservation of Rights
       ---------------------

    Except as otherwise specifically provided, the Corporation reserves the
right to terminate, amend or modify this Plan wholly or partially at any time
and from time to time. Such right to terminate, amend or modify the Plan shall
be exercised by the Committee or its delegate. Notwithstanding the preceding,
with respect to an affected Participant, the Plan may not be amended, modified
or terminated after a Change in Control unless the affected Participant agrees
to such amendment, modification or termination in writing.

7.02.  Limitation on Actions
       ---------------------

    The rights of the Corporation set forth in the preceding Section are subject
to the condition that unless required by regulatory authorities governing the
Corporation or its Affiliates, the Committee or its delegate shall take no
action to terminate the Plan or decrease the benefit that would become payable
or is payable, as the case may be, with respect to a Participant or his
Surviving Spouse after the Participant has satisfied the requirements for an
Early Retirement Allowance (regardless of whether he has retired) or the
Participant or his Surviving Spouse has become entitled to a benefit under the
Plan.

7.03.  Effect of Termination
       ---------------------

    Except as otherwise provided in this Article VII, upon the termination of
this Plan by the Committee, the Plan shall be of no further force or effect, and
neither the Corporation or its Affiliates or the Administrator nor the
Participant or his Surviving Spouse shall have any further obligation or right
under this Plan. Likewise, except as otherwise provided in this Article VII, the
rights of any individual who was a Participant and who ceases to be a
Participant shall be forfeited on the date that the individual ceases to be a
Participant.


                                 Article VIII

                                 Miscellaneous
                                 -------------

8.01.  Limitation on Benefits
       ----------------------

    (a) If any benefits payable under this Plan and any other payments that the
Participant is entitled to receive under other plans and agreements constitute
Parachute Payments that are subject to the "golden parachute" rules of Code
section 280G and the excise tax of Code section 4999, the Parachute Payments
shall be reduced if, and only to the extent that, a reduction will allow the
Participant to receive a greater Net After Tax Amount than he would receive
absent a reduction. The remaining provisions of this Section describe how that
intent will be effectuated.

                                     -16-
<PAGE>

    (b)  The Accounting Firm will first determine the amount of any Parachute
Payments that are payable to the Participant.  The Accounting Firm will also
determine the Net After Tax Amount attributable to the Participant's total
Parachute Payments.

    (c)  The Accounting Firm will next determine the amount of the Participant's
Capped Parachute Payments.  Thereafter, the Accounting Firm will determine the
Net After Tax Amount attributable to the Participant's Capped Parachute
Payments.

    (d)  The Participant will receive the total Parachute Payments unless the
Accounting Firm determines that the Capped Parachute Payments will yield the
Participant a higher Net After Tax Amount, in which case the Participant will
receive the Capped Parachute Payments.  If the Participant will receive the
Capped Parachute Payments, the Participant's total Parachute Payments will be
adjusted by first reducing the amount payable under any other plan, program, or
agreement that, by its terms, requires a reduction to prevent a "golden
parachute" payment under Code section 280G; by next reducing any benefit payable
under this Plan to the extent such benefit is a Parachute Payment; and by next
reducing the Participant's Parachute Payments as provided under the terms of the
Crestar Financial Corporation Executive Severance Plan.  The Accounting Firm
will notify the Participant and the Corporation if it determines that the
Parachute Payments must be reduced to the Capped Parachute Payments and will
send the Participant and the Corporation a copy of its detailed calculations
supporting that determination.

    (e)  As a result of any uncertainty in the application of Code sections 280G
and 4999 at the time that the Accounting Firm makes its determinations under
this Section, it is possible that amounts will have been paid or distributed to
the Participant that should not have been paid or distributed under this Section
8.01 ("Overpayments"), or that additional amounts should be paid or distributed
to the Participant under this Section 8.01 ("Underpayments").  If the Accounting
Firm determines, based on either controlling precedent, substantial authority or
the assertion of a deficiency by the Internal Revenue Service against the
Participant or the Corporation, which assertion the Accounting Firm believes has
a high probability of success, that an Overpayment has been made, then the
Participant shall have an obligation to pay the Corporation upon demand an
amount equal to the sum of the Overpayment plus interest on such Overpayment at
the prime rate of Crestar Bank (or its successor) as such prime rate shall
change from time to time (or, if higher, the rate provided in Code section
7872(f)(2)) from the date of the Participant's receipt of such Overpayment until
the date of such repayment; provided, however, the Participant shall not be
obligated to make such repayment if, and only to the extent, that the repayment
would either reduce the amount on which the Participant is subject to tax under
Code section 4999 or generate a refund of tax imposed under Code section 4999.
If the Accounting Firm determines, based upon controlling precedent or
substantial authority, that an Underpayment has occurred, the Accounting Firm
will notify the Participant and the Corporation of that determination and the

                                     -17-
<PAGE>

Corporation will pay the amount of that Underpayment to the Participant promptly
in a lump sum, with interest calculated on such Underpayment at the prime rate
of Crestar Bank (or its successor) as such prime rate shall change from time to
time (or, if higher, the rate provided in Code section 7872(f)(2)) from the date
such Underpayment should have been paid until actual payment.

    (f)  All determinations made by the Accounting Firm under this Section 8.01
are binding on the Participant and the Corporation and must be made within
thirty days after the Participant's termination of employment with the
Corporation and its Affiliates.

8.02.  Unfunded Plan
       -------------

    The Corporation and its Affiliates have only a contractual obligation to
make payments of the benefits described in the Plan. All benefits are to be
satisfied solely out of the general corporate assets of the Corporation and its
Affiliates which shall remain subject to the claims of its creditors. No assets
of the Corporation or its Affiliates will be segregated or committed to the
satisfaction of its obligations to any Participant or Surviving Spouse under
this Plan. If the Corporation or an Affiliate, in its sole discretion, elects to
purchase life insurance on the life of a Participant in connection with the
Plan, the Participant must submit to a physical examination, if required by the
insurer, and otherwise cooperate in the issuance of such policy or his rights
under the Plan will be forfeited.

8.03.  Other Benefits and Agreements
       -----------------------------

    The benefits, if any, provided for a Participant or a Surviving Spouse under
the Plan are in addition to any other benefits available to such persons under
any other plan or program of the Corporation for its employees, and, except as
may otherwise be expressly provided for, the Plan shall supplement and shall not
supersede, modify or amend any other plan or program of the Corporation or an
Affiliate in which a Participant is participating.

8.04.  Restrictions on Transfer of Benefits
       ------------------------------------

    No right or benefit under the Plan shall be subject to anticipation,
alienation, sale, assignment, pledge, encumbrance or charge, and any attempt to
do so shall be void.  No right or benefit hereunder shall in any manner be
liable for or subject to the debts, contracts, liabilities, or torts of the
person entitled to such benefit.  If any Participant or his Surviving Spouse
should become bankrupt or attempt to anticipate, alienate, sell, assign, pledge,
encumber or charge any right to a benefit hereunder, then such right or benefit,
in the discretion of the Administrator, shall cease and terminate, and, in such
event, the Administrator may hold or apply all or part of the benefit of such
Participant or Surviving Spouse in such manner and in such portion as the
Administrator may deem proper.

                                     -18-
<PAGE>

8.05.  No Guarantee of Employment
       --------------------------

    The Plan does not in any way limit the right of the Corporation or an
Affiliate at any time and for any reason to terminate the Participant's
employment or such Participant's status as an officer of the Corporation or an
Affiliate.  In no event shall the Plan by its terms or implications constitute
an employment contract of any nature whatsoever between the Corporation or an
Affiliate and a Participant.

8.06.  Successors
       ----------

    The Plan shall be binding upon the Corporation and its successors and
assigns; subject to the powers set forth in Article VII, and upon a Participant
and his Surviving Spouse and either of their assigns, heirs, executors and
administrators.

8.07.  Construction
       ------------

    Headings are given for ease of reference and must be disregarded in
interpreting the Plan.  Masculine pronouns wherever used shall include feminine
pronouns and the use of the singular shall include the plural.

8.08.  Governing Law
       -------------

    This Plan shall be governed by the laws of the Commonwealth of Virginia
(other than its choice-of-laws provisions) except to the extent that the laws of
the Commonwealth of Virginia are preempted by the laws of the United States.

    As evidence of its adoption of the Plan, Crestar Financial Corporation has
caused this instrument to be signed by its duly authorized officer effective as
of January 1, 1995.

                                CRESTAR FINANCIAL CORPORATION


                                By /s/ James J. Kelly
                                   ------------------------------------

                                Title  GEVP-Director of Human Resources
                                       --------------------------------
RI-EB
t:\crestar\85\0196plan.doc
first draft: 10\25\95
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-11.1
<SEQUENCE>8
<FILENAME>0008.txt
<DESCRIPTION>EXHIBIT 11.1
<TEXT>

<PAGE>

                                                                    EXHIBIT 11.1
                              SunTrust Banks, Inc.
                 Statement re: Computation of Per Share Earnings
                      (In thousands, except per share data)
<TABLE>
<CAPTION>


                                                                    Year Ended December 31
                                               --------------------------------------------------------
                                                     2000                1999               1998
                                               -----------------    ----------------    --------------
<S> <C>
Basic
Income before extraordinary gain                    $ 1,294,100         $ 1,123,952         $ 971,017
Extraordinary gain, net of taxes                              -             202,648                 -
                                               -----------------    ----------------    --------------
Net income                                          $ 1,294,100         $ 1,326,600         $ 971,017
                                               -----------------    ----------------    --------------

Average basic common shares                             297,834             317,079           314,908
                                               -----------------    ----------------    --------------

Income before extraordinary gain                    $      4.35         $      3.54         $    3.08
Extraordinary gain, net of taxes                              -                0.64                 -
                                               -----------------    ----------------    --------------
Earnings per common share - basic                   $      4.35         $      4.18         $    3.08
                                               =================    ================    ==============


Diluted
Income before extraordinary gain                    $ 1,294,100         $ 1,123,952         $ 971,017
Extraordinary gain, net of taxes                              -             202,648                 -
                                               -----------------    ----------------    --------------
Net income                                          $ 1,294,100         $ 1,326,600         $ 971,017
                                               -----------------    ----------------    --------------

Average common shares outstanding                       297,834             317,079           314,908
Incremental shares outstanding (1)                        3,122               4,095             4,803
                                               -----------------    ----------------    --------------
Average diluted common shares                           300,956             321,174           319,711
                                               -----------------    ----------------    --------------

Income before extraordinary gain                    $      4.30         $      3.50         $    3.04
Extraordinary gain, net of taxes                              -                0.63                 -
                                               -----------------    ----------------    --------------
Earnings per common share - diluted                 $      4.30         $      4.13         $    3.04
                                               =================    ================    ==============
</TABLE>

<TABLE>
<CAPTION>


                                                                Year Ended December 31
                                               ----------------------------------------------------
                                                      1997              1996             1995
                                                  --------------   ---------------   --------------
<S> <C>
Basic
Income before extraordinary gain                    $   975,923         $ 858,950        $ 802,761
Extraordinary gain, net of taxes                              -                 -                -
                                                  --------------   ---------------   --------------
Net income                                          $   975,923         $ 858,950        $ 802,761
                                                  --------------   ---------------   --------------

Average basic common shares                             316,436           326,502          333,212
                                                  --------------   ---------------   --------------

Income before extraordinary gain                    $      3.08         $    2.63        $    2.41
Extraordinary gain, net of taxes                              -                 -                -
                                                  --------------   ---------------   --------------
Earnings per common share - basic                   $      3.08         $    2.63        $    2.41
                                                  ==============   ===============   ==============


Diluted
Income before extraordinary gain                    $   975,923         $ 858,950        $ 802,761
Extraordinary gain, net of taxes                              -                 -                -
                                                  --------------   ---------------   --------------
Net income                                          $   975,923         $ 858,950        $ 802,761
                                                  --------------   ---------------   --------------

Average common shares outstanding                       316,436           326,502          333,212
Incremental shares outstanding (1)                        4,496             4,540            4,267
                                                  --------------   ---------------   --------------
Average diluted common shares                           320,932           331,042          337,479
                                                  --------------   ---------------   --------------

Income before extraordinary gain                    $      3.04         $    2.59        $    2.38
Extraordinary gain, net of taxes                              -                 -                -
                                                  --------------   ---------------   --------------
Earnings per common share - diluted                 $      3.04         $    2.59        $    2.38
                                                  ==============   ===============   ==============
</TABLE>



(1) Includes the incremental effect of stock options and restricted stock
outstanding computed under the treasury stock method.


</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-12.1
<SEQUENCE>9
<FILENAME>0009.txt
<DESCRIPTION>EXHIBIT 12.1
<TEXT>

<PAGE>

                                                                    Exhibit 12.1

<TABLE>
<CAPTION>

                                                                                Year Ended December 31
                                                              --------------------------------------------------------
                                                                   2000               1999              1998
                                                              --------------------------------------------------------
Ratio 1 - including deposit interest
- ------------------------------------
<S> <C>
Earnings:
  Income before income taxes and extraordinary gain                $1,919,556         $1,695,657        $1,498,306
  Fixed charges                                                     3,764,603          2,841,964         2,773,877
                                                              --------------------------------------------------------
    Total                                                          $5,684,159         $4,537,621        $4,272,183
                                                              ========================================================

Fixed charges:
  Interest on deposits                                             $2,452,919         $1,626,132        $1,644,229
  Interest on funds purchased                                         651,235            749,561           634,086
  Interest on other short-term borrowings                              97,903             79,521           127,800
  Interest on long-term debt                                          534,924            359,538           340,664
  Portion of rents representative of the
    interest factor (1/3) of rental expense                            27,622             27,212            27,098
                                                              --------------------------------------------------------
      Total                                                        $3,764,603         $2,841,964        $2,773,877
                                                              ========================================================

Earnings to fixed charges                                                1.51 x             1.60 x            1.54 x

Ratio 2 - excluding deposit interest
- ------------------------------------

Earnings:
  Income before income taxes and extraordinary gain                $1,919,556         $1,695,657        $1,498,306
  Fixed charges                                                     1,311,684          1,215,832         1,129,648
                                                              --------------------------------------------------------
    Total                                                          $3,231,240         $2,911,489        $2,627,954
                                                              ========================================================

Fixed charges:
  Interest on funds purchased                                      $  651,235         $  749,561        $  634,086
  Interest on other short-term borrowings                              97,903             79,521           127,800
  Interest on long-term debt                                          534,924            359,538           340,664
  Portion of rents representative of the
    interest factor (1/3) of rental expense                            27,622             27,212            27,098
                                                              --------------------------------------------------------
      Total                                                        $1,311,684         $1,215,832        $1,129,648
                                                              ========================================================

Earnings to fixed charges                                                2.46 x             2.39 x            2.33 x


</TABLE>


<TABLE>
<CAPTION>

                                                                             Year Ended December 31
                                                              --------------------------------------------------------
                                                                    1997               1996                1995
                                                              --------------------------------------------------------
Ratio 1 - including deposit interest
- ------------------------------------
<S> <C>
Earnings:
  Income before income taxes and extraordinary gain                $1,499,599         $1,265,942        $1,211,458
  Fixed charges                                                     2,479,633          2,185,047         2,051,441
                                                              --------------------------------------------------------
    Total                                                          $3,979,232         $3,450,989        $3,262,899
                                                              ========================================================

Fixed charges:
  Interest on deposits                                             $1,627,417         $1,585,707        $1,481,548
  Interest on funds purchased                                         461,724            356,879           336,360
  Interest on other short-term borrowings                             133,814             81,683            91,271
  Interest on long-term debt                                          230,509            134,530           118,152
  Portion of rents representative of the
    interest factor (1/3) of rental expense                            26,169             26,248            24,110
                                                              --------------------------------------------------------
      Total                                                        $2,479,633         $2,185,047        $2,051,441
                                                              ========================================================

Earnings to fixed charges                                                1.60 x             1.58 x            1.59 x

Ratio 2 - excluding deposit interest
- ------------------------------------

Earnings:
  Income before income taxes and extraordinary gain                $1,499,599         $1,265,942        $1,211,458
  Fixed charges                                                       852,216            599,340           569,893
                                                              --------------------------------------------------------
    Total                                                          $2,351,815         $1,865,282        $1,781,351
                                                              ========================================================

Fixed charges:
  Interest on funds purchased                                      $  461,724         $  356,879        $  336,360
  Interest on other short-term borrowings                             133,814             81,683            91,271
  Interest on long-term debt                                          230,509            134,530           118,152
  Portion of rents representative of the
    interest factor (1/3) of rental expense                            26,169             26,248            24,110
                                                              --------------------------------------------------------
      Total                                                        $  852,216         $  599,340        $  569,893
                                                              ========================================================

Earnings to fixed charges                                                2.76 x             3.11 x            3.13 x


</TABLE>
</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-13
<SEQUENCE>10
<FILENAME>0010.txt
<DESCRIPTION>EXHIBIT 13
<TEXT>

<PAGE>

          SUNTRUST
                           2000
                         Annual
                         Report
                       SunTrust
                    Banks, Inc.
<PAGE>

SunTrust

SunTrust Banks, Inc., with assets of $103.5 billion, is among the nation's
largest financial holding companies. Its principal subsidiary, SunTrust Bank,
offers a full line of financial services for consumers and businesses. SunTrust
serves more than 3.7 million customer households through a regional
organizational structure that encompasses more than 1,100 branches and 1,900
ATMs in six states -- Alabama, Florida, Georgia, Maryland, Tennessee and
Virginia-- plus the District of Columbia. SunTrust also offers 24-hour delivery
channels including internet and telephone banking. In addition to traditional
deposit, credit and trust and investment services offered by SunTrust Bank,
other SunTrust subsidiaries provide mortgage banking, commercial and auto
leasing, credit-related insurance, asset management, discount brokerage and
capital market services. As of December 31, 2000, SunTrust had total trust
assets of $138.4 billion, including more than $91.6 billion in discretionary
trust assets, and a mortgage-servicing portfolio in excess of $42.3 billion.

On The Cover

SunTrust's corporate headquarters are in Atlanta, Georgia.

<TABLE>
<S>                                              <C>
Financial Highlights                             1
- --------------------------------------------------
Letter to Shareholders                           2
- --------------------------------------------------
Management's Discussion and Analysis
  of Operations and Financial Condition         10
- --------------------------------------------------
Consolidated Financial Statements               36
- --------------------------------------------------
2000 Form 10-K                                  66
- --------------------------------------------------
Board of Directors                              68
- --------------------------------------------------
Management Committee                            70
- --------------------------------------------------
General Information              Inside Back Cover
- --------------------------------------------------
</TABLE>
<PAGE>

Financial Highlights

<TABLE>
<CAPTION>
                                                          Year Ended December 31
(Dollars in millions except per share data)       2000            1999            1998
- -----------------------------------------------------------------------------------------
<S>                                            <C>             <C>           <C>
For the Year
Income before extraordinary gain               $   1,294.1     $  1,124.0    $     971.0
Extraordinary gain, net of taxes                        --          202.6             --
- -----------------------------------------------------------------------------------------
Net income                                         1,294.1        1,326.6          971.0
=========================================================================================
Common dividends paid                                443.4          440.6          352.5
Per Common Share
Income - diluted before extraordinary gain     $      4.30     $     3.50    $      3.04
Extraordinary gain                                      --           0.63             --
- -----------------------------------------------------------------------------------------
Net income - diluted                                  4.30           4.13           3.04
=========================================================================================
Dividends declared                                    1.48           1.38           1.00
Common stock closing price                           63.00          68.81          76.50
Book value                                           27.81          24.73          25.47
=========================================================================================
Financial Ratios
Return on average assets (ROA)                        1.35%          1.48%          1.18%
Return on average realized
 shareholders' equity (ROE)                          21.46          20.83          17.21
Net interest margin (taxable-equivalent)              3.55           3.88           3.97
Efficiency ratio                                     57.47          60.35          62.02
Tier 1 capital ratio                                  7.09           7.48           8.17
Total capital ratio                                  10.85          11.31          12.79
=========================================================================================
Selected Average Balances
Total assets                                   $  98,397.8     $ 92,820.8    $  85,536.9
Earning assets                                    88,609.0       82,255.7       74,880.9
Loans                                             70,044.3       62,749.4       57,590.5
Deposits                                          66,691.9       57,842.1       53,725.3
Realized shareholders' equity                      6,031.6        6,368.3        5,641.4
Total shareholders' equity                         7,501.9        8,190.7        7,853.6
Common shares - diluted (thousands)                300,956        321,174        319,711
=========================================================================================
At December 31
Total assets                                   $ 103,496.4     $ 95,390.0    $  93,169.9
Earning assets                                    91,983.8       85,193.4       81,295.1
Loans                                             72,239.8       66,002.8       61,540.6
Allowance for loan losses                            874.5          871.3          944.6
Deposits                                          69,533.3       60,100.5       59,033.3
Realized shareholders' equity                      6,296.4        6,064.0        6,090.4
Total shareholders' equity                         8,239.2        7,626.9        8,178.6
Common shares outstanding (thousands)              296,266        308,353        321,124
Market value of investment in common
 stock of The Coca-Cola Company
 (48,266,496 shares)                           $     2,941     $    2,812    $     3,234
=========================================================================================
</TABLE>

In this report, securities available for sale, total assets and total
shareholders' equity include the net unrealized securities gain. However,
earning assets exclude this gain, as do the calculations of ROA, ROE and the net
interest margin because the gain is not included in net income.


Earnings Per share Before Extraordinary Gain
($ per diluted common share)

        '95                      2.38
        '96                      2.59
        '97                      3.04
        '98                      3.04
        '99                      3.50
        '00                      4.30

Dividends Declared
($ per common share)

        '95                       .74
        '96                       .83
        '97                       .93
        '98                      1.00
        '99                      1.38
        '00                      1.48

Common Stock Price & Book Value*
($ per share)

<TABLE>
                                   2000      1999       1998     1997      1996      1995
<S>                                <C>       <C>        <C>      <C>       <C>       <C>
Stock Price High                   68.06     79.81      87.75    75.25     52.50     35.44
Stock Price Low                    41.63     60.44      54.00    44.13     32.00     23.63
Book Value                         27.81     24.73      25.47    23.08     20.60     19.29
</TABLE>

- -  Price Range
=  Book Value
*  Price range for the year and book value at year end


                                                          SunTrust Banks, Inc. 1
<PAGE>

"...SunTrust benefits from a distinct combination of strengths: an enviable
franchise in very attractive markets...a good business mix... a strong balance
sheet...the necessary capital, technology and human resources... and a proven
execution capability."


                            [PICTURE APPEARS HERE]

<PAGE>

                                                     [PHOTO OF L. PHILIP HUMANN]

To Our Shareholders

Thanks primarily to the hard work of SunTrust's 28,000 employees, I am proud to
report that our Company successfully met the challenges posed by an uncertain
operating environment in the year 2000.

     We delivered solid financial results in a year that our Company -- and our
industry -- dealt with the impact of emerging crosscurrents in the U.S. economy.
We also made progress in implementing an ambitious program of organizational
change designed to enhance our performance prospects for the future.

Solid Financial Results

Operating earnings -- earnings attributable to our core business activities --
were $4.39 per diluted share in 2000, a 12 percent increase from $3.92 per
diluted share a year earlier. Total operating earnings were $1.32 billion, up
from the $1.26 billion earned in 1999. Reported net income, which includes $27.6
million in planned after-tax charges related to the completion of our merger
with the former Crestar Financial Corporation, was $1.29 billion, or $4.30 per
diluted share, compared with $1.33 billion, or $4.13 per diluted share, a year
earlier.

     Looking at key performance ratios, reported return on average assets
for the full year 2000 was 1.35 percent and return on average realized equity
was 21.46 percent.

     The year's financial results are discussed in detail in the Management's
Discussion and Analysis section of this report. However, it is appropriate to
comment briefly about the impact on our performance of some external economic
trends in 2000. The year was characterized first by unexpectedly high interest
rates and then, continuing into 2001, increasing signs of a slowdown in economic
growth.

     Despite healthy loan volume, our net interest margin was compressed early
in the year due to a series of hikes in short-term interest rates initiated by
the Federal Reserve Board. This had a dampening effect on net interest income
growth that was later mitigated as rates moved lower -- and as we adjusted loan
pricing and stepped up growth of low-cost core deposits.

     Economic factors also slowed growth in noninterest income. A weak stock
market, for example, was reflected in lower trust-related fees and we
experienced a rate-related drop in mortgage origination fees. We are moving to
compensate for these factors through fine-tuning our business mix and stepping
up new business generation.

     When the economy shows signs of slowing, perhaps the most visible impact on
banks is in the credit quality area. We saw some weakness in loans to borrowers
in certain industries and, predictably, an increase in non-performing assets
overall. We continue to monitor this situation very closely; the state of the
economy is always a major consideration. But given the composition of our loan
portfolio and the strength of our reserves, we are confident our historical
focus on superior credit quality will be maintained.

L. Phillip Humann

Chairman, President and
Chief Executive Officer


_______________
SunTrust enjoys a leading market position in Orlando, Florida, which
consistently ranks as one of the fastest-growing metropolitan areas in the
United States.

                                                          SunTrust Banks, Inc. 3
<PAGE>

"As our efficiency-related initiatives take hold, resources are made available
for new investments in technology -- and in people -- to grow our five revenue-
generating lines of business: Retail Banking, Commercial Banking, Corporate and
Investment Banking, Mortgage, and Personal Client Services..."


                            [PICTURE APPEARS HERE]

<PAGE>

[PHOTO OF JOHN W. SPIEGEL, JAMES M. WELLS III, JOHN W. CLAY, JR., THEODORE J.
HOEPNER]

In February 2001, the Board of Directors voted an 8.1 percent increase in the
cash dividend paid on the Company's common stock, bringing the annual dividend
to $1.60 per common share.

Stock Performance

Earnings momentum notwithstanding, 2000 was without doubt a disappointing year
in terms of the performance of SunTrust stock. Our shares, like those of
virtually all banks, traded at markedly lower levels than shareholders enjoyed
in recent years when the stock reached all-time highs. The fact that our
experience paralleled that of the industry did not make it any more pleasant for
shareholders.

     It is, however, important to note that SunTrust has not been singled out by
investors for harsh treatment. Investors tended to move away from bank stocks as
a group during 2000 without differentiating between individual institutions. As
one of the largest banks in the nation, SunTrust was not insulated from this
industry trend.

     It is impossible at any time to predict the direction of the stock market
- -- and especially so when the economic outlook itself is cloudy. But we believe
SunTrust benefits from a distinct combination of strengths: an enviable
franchise in very attractive markets...a good business mix... a strong balance
sheet...the necessary capital, technology and human resources...and a proven
execution capability.

     As the financial markets come to understand the steps we are taking to
leverage these strengths -- and as we translate those steps into consistently
strong earnings growth -- we hope and expect that the market price of our shares
will reflect that understanding.

Management Focus

To provide concentrated corporate-level focus on SunTrust's major lines of
business, geographic operations and support functions -- while also maintaining
strong local market emphasis, we announced in mid-year a realignment of certain
senior management responsibilities.

     The centerpiece of our announcement was the promotion of four of SunTrust's
most capable and experienced executives to new vice chairman positions with the
Company.

     The new vice chairmen, pictured above, have joined me in creating the
SunTrust Policy Committee, an internal forum for policy formulation and business
plan coordination. This new Committee will help ensure that management resources
are sharply focused on implementing the organization's broad strategic plans, as
well as initiatives aimed at achieving enhanced standardization and operating
efficiency. These initiatives are discussed in more detail later in this letter.

     We were also pleased during 2000 to welcome to our Board of Directors
Douglas N. Daft, Chairman of the Board and Chief Executive Officer of The Coca-
Cola Company, and Patricia C. Frist, partner in Frist Capital Partners,
President of the Nashville-based Frisco, Inc. and President of the Patricia C.
Frist and Thomas F. Frist, Jr. Foundation.

Vice Chairmen
(pictured left to right)

John W. Spiegel
Chief Financial Officer

James M. Wells III
Commercial, Retail, Mortgage, Private Client Services Lines of Business,
Corporate Strategy, Marketing

John W. Clay, Jr.
Geographic Banking, Corporate and Investment Banking Line of Business

Theodore J. Hoepner
Technology & Operations, Human Resources, Asset Quality, Legal & Regulatory
Affairs, and Efficiency and Quality Initiatives

_____________
In Nashville, Tennessee, as in all SunTrust markets, ATMs and internet banking
complement telebanking and traditional branches to provide 24-hour service
capability.

                                                          SunTrust Banks, Inc. 5
<PAGE>


                                                          [PICTURE APPEARS HERE]


"The completion of the Crestar merger brought with it planned cost savings as
well as the prospect of additional revenue growth as we tap the potential of the
Mid-Atlantic markets."

Mid-Atlantic Conversion

Underscoring the scope of our geographic franchise, the final step in the
completion of our merger with the former Crestar Financial Corporation was
concluded over the three-day Memorial Day weekend in May 2000.

     In a well-coordinated, multi-dimensional effort, accounts at more than 1.5
million customer households were converted to SunTrust systems. At the same
time, more than 4,000 distinctive SunTrust signs went up on banking offices,
ATMs, data centers, and other facilities throughout Virginia, Maryland and
Washington, D.C.

     Reflecting the overall success of the conversion, we saw essentially no
loss of customers or business in the Mid-Atlantic market. This was a significant
achievement given the magnitude and technical complexity of the conversion
process. It also sets SunTrust's Mid-Atlantic experience apart from some other
large bank mergers nationally which, in some cases, were characterized by
widespread customer dislocation and reported integration problems.

     The completion of the Crestar merger brought with it planned cost savings
as well as the prospect of additional revenue growth as we tap the potential of
the Mid-Atlantic markets. In particular, the Greater Washington, D.C. market,
with its affluent population base and expanding high-tech corporate sector,
holds considerable opportunity.

     In the post-merger environment, SunTrust Bank, Mid-Atlantic takes its place
along with SunTrust Bank, Georgia; SunTrust Bank, Florida; and SunTrust Bank,
Tennessee, as one of our four flagship banking units.

Becoming "One-Bank"

With the merger behind us, technology resources dedicated to the Mid-Atlantic
customer conversion were freed up to operationally support SunTrust's move to
"one-bank." This initiative got underway with the legal consolidation of 28
previously separate SunTrust bank charters into a single charter on January 1,
2000.

     Historically, one of SunTrust's greatest competitive strengths has been our
reliance on strong local management of individual, geography-oriented banking
units. Even with the charter consolidation, individual SunTrust "banks" --
although no longer separate legal entities -- remain the primary vehicles in the
marketplace for our community involvement, business generation efforts and
customer relationships.

     Our decentralized management structure permits us to deliver big bank
capabilities with a true local touch, something that differentiates us from
other large, multi-state banks. We are committed to maintaining this competitive
advantage even as we move toward greater standardization across our Company.

     For customers, a tangible result of the charter consolidation is the
ability to uniformly conduct banking transactions-- such as accessing account
information or cashing a check -- anywhere

6 2000 Annual Report
<PAGE>

                                                          [PICTURE APPEARS HERE]

in the SunTrust system. Under our old multi-bank structure, individual SunTrust
"banks" often had different product features or customer procedures, in some
cases mandated by legal or regulatory requirements that varied from state to
state.

     While consistent customer service is a major benefit, the charter move will
also have a big behind-the-scenes impact. Operating as one bank, with common
processes and operating procedures, permits many back-office and administrative
functions to be streamlined. This in turn contributes to improved operating
efficiency, always a critical corporate priority for SunTrust, but never more so
than in 2000.

Toward Improved Efficiency

As external economic pressures caused a slowdown in revenue growth in some
business lines, the importance of operating more efficiently across the Company
was highlighted last year.

     The focal point for SunTrust's Company-wide efficiency drive is our
"Corporate Efficiency and Quality Officer" organization -- referred to
internally as the "CEQO." Under the CEQO's auspices, and with the support of
business units and staff groups throughout the Company, more than 20 separate
programs and projects are underway in areas ranging from corporate hiring trends
to real estate management to purchasing to branch configuration.

     A major goal in this area is to reduce immediate expense levels. But in our
definition, efficiency means more than cost cutting: it also means "re-
engineering" parts of the Company to take advantage of cost-save and revenue
enhancement opportunities afforded by our size, scope and new one-bank
structure. And it means doing this without sacrificing any quality in the level
of service required to attract and, equally important, to retain customers.

     Recognizing that salaries are one of the single largest components of
SunTrust's noninterest expenses, we moved at mid-year to restrict the hiring of
new employees from outside the organization unless they had specialized skills
needed to implement specific, revenue-generating plans. Using this approach, we
were able to reduce head count and salary expense at SunTrust without resorting
to the broad-based job eliminations seen elsewhere in our markets that can
impact employee morale and customer service.

     Throughout 2000, we focused with increased diligence on bringing the
combined purchasing power of our organization to bear on the price we pay for
the vast array of goods and services used in running our business. The
establishment of corporate purchasing and expense guidelines -- coupled with the
renegotiation of contracts for things like ATM maintenance, overnight mail
delivery, security equipment and collection services -- has already yielded
substantial savings while contributing to a standardized organizational
experience.

     By centralizing management of SunTrust's real estate assets -- our multi-
state network of banking facilities, office buildings and operations-related
space -- we realized considerable savings in 2000, with the prospect of even
more savings as we integrate space planning with business planning on a
structured basis. In one example of how this works, a highly detailed review of

______________
The Greater Washington, D.C. market, with its affluent population base and
expanding high-tech sector, holds considerable opportunity for SunTrust.

                                                          SunTrust Banks, Inc. 7
<PAGE>

"...providing an environment in which the aspirations of excellent people can be
satisfied is one of our highest institutional priorities."

our space requirements in the Atlanta market alone resulted in the
identification of some 250,000 square feet of excess space which resulted in a
projected savings of $6 million.

     As our efficiency-related initiatives take hold, resources are made
available for new investments in technology -- and in people -- to grow our five
revenue-generating lines of business: Retail Banking, Commercial Banking,
Corporate and Investment Banking, Mortgage, and Personal Client Services,
through which we provide trust and investment-related services.

Talent Management

This letter would be incomplete without noting that, in the end, SunTrust's most
significant competitive advantage is the talent, energy and expertise of our
employees. Accordingly, providing an environment in which the aspirations of
excellent people can be satisfied is one of our highest institutional
priorities.

     We also are working to ensure that SunTrust's work environment is
supportive and responsive to our increasingly diverse client and employee base.
Encouraging and valuing our employees' unique perspectives promote teamwork and
innovation -- qualities that will help us achieve our business and financial
performance goals well into the future.

                                    * * *

     In closing I would like simply to say, "thank you":

     To our customers, for choosing SunTrust as your financial services
provider;

     To our employees, for your commitment and extra effort during a year that
wasn't always easy;

     To the members of our regional boards, whose advice and counsel are
invaluable as we seek to meet the needs of local markets;

     To our Corporate Board of Directors, for your support and direction. In
particular, I extend special appreciation for their service to two directors who
retired from the Board in 2000: Scott L. Probasco, Jr., former Chairman of the
Executive Committee of SunTrust Bank, Chattanooga, and Richard G. Tilghman,
former Vice Chairman and Executive Vice President of SunTrust Banks, Inc. and
Chairman of SunTrust Bank, Mid-Atlantic. In addition, it is with sadness that I
report the death of SunTrust Board Member Frank E. McCarthy, President of the
National Automobile Dealers Association. A director since 1998, Mr. McCarthy
brought a unique combination of grace and wisdom to our deliberations. He will
be missed. And finally, to our shareholders, thank you for your continuing
interest in SunTrust, your investment in our Company...and your confidence in
our future.


/s/ L. Phillip Humann

L. Phillip Humann
Chairman, President and Chief Executive Officer
March 1, 2001

8 2000 Annual Report
<PAGE>

SELECTED FINANCIAL DATA.
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                Year Ended December 31
(In millions except per share and other data)        2000          1999           1998           1997           1996          1995
- ----------------------------------------------------------------------------------------------------------------------------------
<S>                                            <C>           <C>           <C>            <C>             <C>           <C>
Summary of Operations
Interest and dividend income                   $  6,845.4    $  5,960.2    $   5,675.9    $   5,238.2     $  4,818.5    $  4,528.7
Interest expense                                  3,736.9       2,814.7        2,746.8        2,453.5        2,158.8       2,027.3
- ----------------------------------------------------------------------------------------------------------------------------------
Net interest income                               3,108.5       3,145.5        2,929.1        2,784.7        2,659.7       2,501.4
Provision for loan losses                           134.0         170.4          214.6          225.1          171.8         143.4
- ----------------------------------------------------------------------------------------------------------------------------------
Net interest income after
 provision for loan losses                        2,974.5       2,975.1        2,714.5        2,559.6        2,487.9       2,358.0
Noninterest income/1/                             1,773.6       1,625.9        1,653.9        1,329.2        1,146.1       1,010.7
Noninterest expense/2/                            2,828.5       2,905.3        2,870.1        2,389.2        2,368.0       2,157.2
- ----------------------------------------------------------------------------------------------------------------------------------
Income before provision for income
 taxes and extraordinary gain                     1,919.6       1,695.7        1,498.3        1,499.6        1,266.0       1,211.5
Provision for income taxes                          625.5         571.7          527.3          523.7          407.0         408.7
- ----------------------------------------------------------------------------------------------------------------------------------
Income before extraordinary gain                  1,294.1       1,124.0          971.0          975.9          859.0         802.8
Extraordinary gain, net of taxes/3/                    --         202.6             --             --             --            --
- ----------------------------------------------------------------------------------------------------------------------------------
Net income                                     $  1,294.1    $  1,326.6    $     971.0    $     975.9     $    859.0    $    802.8
==================================================================================================================================
Net interest income (taxable-equivalent)       $  3,148.4    $  3,188.0    $   2,973.5    $   2,832.6     $  2,709.7    $  2,562.1
Per Common Share
Diluted
  Income before extraordinary gain             $     4.30    $     3.50    $      3.04    $      3.04     $     2.59    $     2.38
  Extraordinary gain                                   --          0.63             --             --             --            --
- ----------------------------------------------------------------------------------------------------------------------------------
  Net income                                         4.30          4.13           3.04           3.04           2.59          2.38
Basic
  Income before extraordinary gain                   4.35          3.54           3.08           3.08           2.63          2.41
  Extraordinary gain                                   --          0.64             --             --             --            --
- ----------------------------------------------------------------------------------------------------------------------------------
  Net income                                         4.35          4.18           3.08           3.08           2.63          2.41
Dividends declared                                   1.48          1.38           1.00          0.925          0.825          0.74
Market price:
  High                                              68.06         79.81          87.75          75.25          52.50         35.44
  Low                                               41.63         60.44          54.00          44.13          32.00         23.63
  Close                                             63.00         68.81          76.50          71.38          49.25         34.25
Selected Average Balances
Total assets                                   $ 98,397.8    $ 92,820.8    $  85,536.9    $  76,017.3     $ 69,252.0    $ 63,532.0
Earning assets                                   88,609.0      82,255.7       74,880.9       66,944.0       61,644.4      56,994.4
Loans                                            70,044.3      62,749.4       57,590.5       51,788.1       46,338.4      43,331.6
Deposits                                         66,691.9      57,842.1       53,725.3       51,673.7       50,317.6      47,240.3
Realized shareholders' equity                     6,031.6       6,368.3        5,641.4        5,116.7        5,101.3       4,783.0
Total shareholders' equity                        7,501.9       8,190.7        7,853.6        6,953.4        6,434.3       5,635.9
At December 31
Total assets                                   $103,496.4    $ 95,390.0    $  93,169.9    $  82,840.8     $ 75,264.2    $ 68,799.8
Earning assets                                   91,983.8      85,193.4       81,295.1       72,258.9       65,921.8      60,555.6
Loans                                            72,239.8      66,002.8       61,540.6       55,476.4       49,301.4      45,284.9
Allowance for loan losses                           874.5         871.3          944.6          933.5          897.0         915.8
Deposits                                         69,533.3      60,100.5       59,033.3       54,580.8       52,577.1      49,543.6
Long-term debt                                    8,945.4       6,017.3        5,807.9        4,010.4        2,427.7       1,675.6
Realized shareholders' equity                     6,296.4       6,064.0        6,090.4        5,263.9        5,133.1       4,913.4
Total shareholders' equity                        8,239.2       7,626.9        8,178.6        7,312.1        6,713.6       6,085.2
Ratios and Other Data
ROA                                                  1.35%         1.48%          1.18%          1.34%          1.28%         1.29%
ROE                                                 21.46         20.83          17.21          19.07          16.84         16.78
Net interest margin                                  3.55          3.88           3.97           4.23           4.40          4.50
Efficiency ratio                                    57.47         60.35          62.02          57.41          61.41         60.38
Total shareholders' equity to assets                 7.96          8.00           8.78           8.83           8.92          8.84
Allowance to year-end loans                          1.21          1.32           1.53           1.68           1.82          2.02
Nonperforming assets to total loans
 plus other real estate owned                        0.59          0.42           0.39           0.43           0.74          0.94
Common dividend payout ratio                         34.3          33.4           32.9           30.4           31.9          31.1
Full-service banking offices                        1,129         1,114          1,079          1,072          1,073         1,039
ATMs                                                1,991         1,968          1,839          1,691          1,394         1,191
Full-time equivalent employees                     28,268        30,222         30,452         29,442         29,583        27,902
Average common shares - diluted
 (thousands)                                      300,956       321,174        319,711        320,932        331,042       337,479
Average common shares - basic (thousands)         297,834       317,079        314,908        316,436        326,502       333,212
==================================================================================================================================
</TABLE>

/1/ Includes securities losses of $114.9 million related to the securities
    portfolio repositioning in the fourth quarter of 1999.
/2/ Includes merger-related expenses of $42.4 million in 2000, $45.6 million in
    1999 and $119.4 million in 1998 related to the acquisition of Crestar in the
    fourth quarter of 1998.
/3/ Represents the gain on sale of the Company's consumer credit card portfolio
    during the fourth quarter of 1999, net of $124.6 million in taxes.

                                                          SunTrust Banks, Inc. 9
<PAGE>

MANAGEMENT'S DISCUSSION.
- --------------------------------------------------------------------------------

This narrative will assist readers in their analysis of the accompanying
consolidated financial statements and supplemental financial information. It
should be read in conjunction with the Consolidated Financial Statements and
Notes on page 36 through 65. In Management's Discussion, net interest income,
net interest margin and the efficiency ratio are presented on a fully
taxable-equivalent (FTE) basis, which is adjusted for the tax-favored status of
income from certain loans and investments.

     On December 31, 1998, SunTrust Banks, Inc. ("SunTrust" or "Company")
completed its merger with Crestar Financial Corporation ("Crestar"), a $27.6
billion asset bank holding company headquartered in Richmond, Virginia. The
merger was accounted for as a pooling-of-interests business combination.

     Accordingly, the accompanying consolidated financial information reflects
the results of operations of both SunTrust and Crestar, on a combined basis, for
all periods presented. Certain reclassifications have been made to prior year
financial statements and related information to conform them to the 2000
presentation.

     SunTrust has made, and may continue to make, various forward-looking
statements with respect to financial and business matters. The following
discussion contains forward-looking statements that involve inherent risks and
uncertainties. Actual results may differ materially from those contained in
these forward-looking statements. For additional information regarding forward-
looking statements, see "A Warning About Forward-Looking Information" on page 34
of this annual report.

Earnings Overview
SunTrust's net income for 2000 totaled $1,294.1 million, or $4.30 per diluted
share, compared with net income before extraordinary gain of $1,124.0 million,
or $3.50 per diluted share, for 1999. Results included the following unusual
items:

 .  Merger related charges, net of tax, of $27.6 million, or $0.09 per diluted
   share, for 2000, $32.2 million, or $0.10 per diluted share, for 1999 and
   $117.1 million, or $0.37 per diluted share, for 1998 related to the
   acquisition of Crestar in 1998 (see Note 2 to the Consolidated Financial
   Statements).

 .  Extraordinary gain of $202.6 million, net of tax, or $0.63 per diluted share,
   related to the sale of the Company's $1.5 billion consumer credit card
   portfolio during the fourth quarter of 1999.

 .  Securities losses of $70.2 million, net of tax, or $0.22 per diluted share,
   related to the securities portfolio repositioning during the fourth quarter
   of 1999.

     Operating results for 2000 were impacted by rising interest rates, moderate
fee income growth and reduced expenses including a $36.4 million decrease in the
provision for loan losses. Net interest income declined $39.6 million to
$3,148.4 million and the net interest margin declined 33 basis points in 2000.
These decreases were primarily the result of the sale of the consumer credit
card portfolio in the fourth quarter of 1999, funding costs for the repurchase
of approximately 12.9 million shares of the Company's common stock, rising rates
on purchased liabilities and increased reliance on purchased liabilities to fund
growth. Positively affecting net interest income and net interest margin were
the repositioning of the securities portfolio in the fourth quarter of 1999 and
11.6% growth in average loans.

     The 2000 loan loss provision of $134.0 million was 21.4% lower than the
$170.4 million recorded in 1999 primarily due to the Company's sale of its
consumer credit card portfolio in the fourth quarter of 1999. Noninterest
income, excluding securities gains and losses, was $1,767.0 million, a 1.8%
increase compared to 1999. The increase was driven by a $43.5 million, or 64.2%,
increase in corporate and institutional investment services income, a $21.6
million, or 4.9%, increase in service charges on deposit accounts and an $18.3
million, or 16.0% increase in other income. Negatively impacting noninterest
income was a $63.0 million, or 41.2%, decrease in mortgage production related
income and a $22.1 million, or 31.3% decrease in credit card fees, excluding
debit card interchange income.

     Due to realization of merger related efficiencies as well as the Company's
continued focus on expense management, noninterest expense, excluding merger-
related expenses, decreased $73.6 million for 2000, or

Net Income Before Extraordinary Gain
($ in millions)

        '95                    802.8
        '96                    859.0
        '97                    975.9
        '98                    971.0
        '99                  1,124.0
        '00                  1,294.1

Return On Average Realized Equity

        '95                    16.78
        '96                    16.84
        '97                    19.07
        '98                    17.21
        '99                    20.83
        '00                    21.46

10 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

2.6% compared to 1999. Contributing to the decline was a $54.4 million, or 3.2%,
decrease in personnel expense and an $18.8 million, or 12.0% decrease in other
expenses. The lower personnel costs reflect a reduction of 1,954 positions
across the Company. Partially offsetting these declines was a $22.0 million, or
14.6%, increase in outside processing and software expense.

Table 1 Analysis of Changes in Net Interest Income/1/

<TABLE>
<CAPTION>
                                           2000 Compared to 1999           1999 Compared to 1998
(In millions on a                         Increase (Decrease) Due to     Increase (Decrease) Due to
                                         ----------------------------  -----------------------------
taxable-equivalent basis)                 Volume      Rate       Net    Volume       Rate      Net
- ----------------------------------------------------------------------------------------------------
<S>                                      <C>       <C>       <C>       <C>       <C>       <C>
Interest Income

Loans
  Taxable                                $ 579.2   $ 282.0   $ 861.2   $ 395.1   $(203.5)  $ 191.6
  Tax-exempt/2/                             (1.9)      4.8       2.9       3.7      (5.5)     (1.8)
Securities available for sale
  Taxable                                   (8.6)     62.4      53.8     133.8     (25.9)    107.9
  Tax-exempt/2/                             (6.8)     (2.4)     (9.2)     (6.1)     (1.5)     (7.6)
Funds sold                                   5.9      13.5      19.4       1.8        --       1.8
Loans held for sale                        (83.2)     21.6     (61.6)     11.7     (19.9)     (8.2)
Other short-term investments/2/             14.8       1.3      16.1      (0.6)     (0.7)     (1.3)
- --------------------------------------------------------------------------------------------------
  Total interest income                    499.4     383.2     882.6     539.4    (257.0)    282.4
- --------------------------------------------------------------------------------------------------
Interest Expense

NOW/Money market accounts                    5.4     102.0     107.4      46.1     (43.6)      2.5
Savings deposits                           (14.9)     39.6      24.7       8.5     (21.6)    (13.1)
Consumer time deposits                       5.3      54.6      59.9     (28.3)    (37.5)    (65.8)
Brokered deposits                          215.4       0.1     215.5     (20.4)     (0.8)    (21.2)
Foreign deposits                           341.7      55.9     397.6     113.1      (3.5)    109.6
Other time deposits                         (9.9)     31.6      21.7      (7.9)    (22.2)    (30.1)
Funds purchased                           (248.9)    150.5     (98.4)    152.3     (36.8)    115.5
Other short-term borrowings                 (7.0)     25.4      18.4     (34.5)    (13.8)    (48.3)
Long-term debt                             142.8      32.6     175.4      30.3     (11.5)     18.8
- ----------------------------------------------------------------------------------------------------
  Total interest expense                   429.9     492.3     922.2     259.2    (191.3)     67.9
- --------------------------------------------------------------------------------------------------
     Net change in net interest income   $  69.5   $(109.1)  $ (39.6)  $ 280.2   $ (65.7)  $ 214.5
==================================================================================================
</TABLE>

/1/ Changes in net interest income are attributed to either changes in average
    balances (volume change) or changes in average rates (rate change) for
    earning assets and sources of funds on which interest is received or paid.
    Volume change is calculated as change in volume times the previous rate
    while rate change is change in rate times the previous volume. The
    rate/volume change, change in rate times change in volume, is allocated
    between volume change and rate change at the ratio each component bears to
    the absolute value of their total.

/2/ Interest income includes the effects of taxable-equivalent adjustments
    (reduced by the nondeductible portion of interest expense) using a federal
    income tax rate of 35% and, where applicable, state income taxes to increase
    tax-exempt interest income to a taxable-equivalent basis.


Table 2 Loan Portfolio by Types of Loans

<TABLE>
<CAPTION>
                                                      At December 31
(In millions)                        2000         1999         1998         1997         1996         1995
- ----------------------------------------------------------------------------------------------------------
<S>                            <C>          <C>          <C>          <C>          <C>          <C>
Commercial                     $ 30,781.1   $ 26,933.5   $ 24,589.6   $ 19,043.7   $ 15,761.4   $ 14,073.4
Real estate
  Construction                    2,966.1      2,457.1      2,085.0      1,809.8      1,686.6      1,615.1
  Residential mortgages          19,953.0     19,619.3     16,880.9     17,297.2     15,629.5     14,205.7
  Other                           8,121.4      7,794.9      8,254.3      7,457.6      6,455.0      6,347.1
Credit card                          76.8         77.4      1,563.5      2,195.6      2,367.4      2,479.6
Other consumer loans             10,341.4      9,120.6      8,167.3      7,672.5      7,401.5      6,564.0
- ----------------------------------------------------------------------------------------------------------
  Total loans                  $ 72,239.8   $ 66,002.8   $ 61,540.6   $ 55,476.4   $ 49,301.4   $ 45,284.9
==========================================================================================================
</TABLE>

                                                         SunTrust Banks, Inc. 11
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 3 Consolidated Daily Average Balances, Income/Expense and Average Yields
Earned and Rates Paid

<TABLE>
<CAPTION>
                                                  2000                          1999                           1998
                                  -------------------------------  -----------------------------  -------------------------------
(Dollars in millions; yields         Average     Income/  Yields/   Average    Income/   Yields/   Average    Income/    Yields/
on taxable-equivalent basis)         Balances    Expense   Rates    Balances   Expense   Rates     Balances   Expense    Rates
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                <C>         <C>         <C>    <C>         <C>        <C>      <C>        <C>         <C>
Assets

Loans:/1/
  Taxable                          $ 68,968.8  $ 5,552.4    8.05%  $ 61,648.3  $4,691.2   7.61%   $56,537.1  $ 4,499.6   7.96%
  Tax-exempt/2/                       1,075.5       83.0    7.72      1,101.1      80.1   7.27      1,053.4       81.9   7.78
- ------------------------------------------------------------------------------------------------------------------------------
     Total loans                     70,044.3    5,635.4    8.05     62,749.4   4,771.3   7.60     57,590.5    4,581.5   7.96
Securities available for sale
  Taxable                            14,593.7      981.4    6.73     14,728.7     927.6   6.30     12,618.9     819.7    6.50
  Tax-exempt/2/                         469.7       35.4    7.54        558.2      44.6   7.99        633.8      52.2    8.23
- ------------------------------------------------------------------------------------------------------------------------------
     Total securities available
       for sale                      15,063.4    1,016.8    6.75     15,286.9     972.2   6.36     13,252.7     871.9    6.58
Funds sold                            1,439.8       92.8    6.44      1,338.0      73.4   5.48      1,306.2      71.6    5.48
Loans held for sale                   1,451.1      110.6    7.62      2,577.1     172.2   6.68      2,414.7     180.4    7.47
Other short-term investments/2/         610.4       29.7    4.87        304.3      13.6   4.48        316.8      14.9    4.70
- ------------------------------------------------------------------------------------------------------------------------------
     Total earning assets            88,609.0    6,885.3    7.77     82,255.7   6,002.7   7.30     74,880.9   5,720.3    7.64
Allowance for loan losses              (869.0)                         (942.1)                       (940.5)
Cash and due from banks               3,316.4                         3,630.3                       3,306.9
Premises and equipment                1,625.4                         1,596.3                       1,486.6
Other assets                          3,362.2                         3,332.5                       3,219.1
Unrealized gains on securities
  available for sale                  2,353.8                         2,948.1                       3,583.9
- -----------------------------------------------------------------------------------------------------------------------------
Total assets                       $ 98,397.8                      $ 92,820.8                     $85,536.9
=============================================================================================================================
Liabilities and
  Shareholders' Equity

Interest-bearing deposits
  NOW/Money market
   accounts                        $ 20,129.0    $ 634.3    3.15%   $19,926.0   $ 527.0   2.64%   $18,253.6   $ 524.5    2.87%
  Savings                             6,434.2      228.5    3.55      6,918.8     203.8   2.95      6,645.9     216.9    3.26
  Consumer time                       9,935.5      528.5    5.32      9,824.3     468.6   4.77     10,390.4     534.4    5.14
  Brokered Deposits                   3,308.7      215.9    6.52          7.0       0.4   5.27        394.0      21.6    5.47
  Foreign Deposits                    9,621.7      609.7    6.34      4,087.8     212.0   5.19      1,906.2     102.4    5.37
  Other time                          4,085.3      236.0    5.78      4,275.0     214.3   5.01      4,423.9     244.4    5.53
- ------------------------------------------------------------------------------------------------------------------------------
     Total interest-bearing
       deposits                      53,514.4    2,452.9    4.58     45,038.9   1,626.1   3.61     42,014.0   1,644.2    3.91
Funds purchased                      10,754.4      651.2    6.06     15,220.8     749.6   4.92     12,164.9     634.1    5.21
Other short-term borrowings           1,550.6       97.9    6.31      1,689.9      79.5   4.71      2,391.8     127.8    5.34
Long-term debt                        8,034.6      534.9    6.66      5,858.6     359.5   6.14      5,368.0     340.7    6.35
     Total interest-bearing
       liabilities                   73,854.0    3,736.9    5.06     67,808.2   2,814.7   4.15     61,938.7    2,746.8   4.43
Noninterest-bearing deposits         13,177.5                        12,803.2                      11,711.3
Other liabilities                     3,864.4                         4,018.7                       4,033.3
Realized shareholders' equity         6,031.6                         6,368.3                       5,641.4
Accumulated other
  comprehensive income                1,470.3                         1,822.4                       2,212.2
- ------------------------------------------------------------------------------------------------------------------------------
     Total liabilities and
       shareholders' equity        $ 98,397.8                       $92,820.8                     $85,536.9
==============================================================================================================================
Interest Rate Spread                                        2.71%                         3.15%                          3.21%
- ------------------------------------------------------------------------------------------------------------------------------
Net Interest Income                             $ 3,148.4                      $3,188.0                      $ 2,973.5
- ------------------------------------------------------------------------------------------------------------------------------
Net Interest Margin/3/                                      3.55%                         3.88%                          3.97%
==============================================================================================================================
</TABLE>

/1/ Interest income includes loan fees of $135.6, $142.3, $118.4, $108.5,
    $102.1, and $94.8 million in the six years ended December 31, 2000.
    Nonaccrual loans are included in average balances and income on such loans,
    if recognized, is recorded on a cash basis.

/2/ Interest income includes the effects of taxable-equivalent adjustments
    (reduced by the nondeductible portion of interest expense) using a federal
    income tax rate of 35% for all years reported and where applicable, state
    income taxes, to increase tax-exempt interest income to a taxable-equivalent
    basis. The net taxable-equivalent adjustment amounts included in the above
    table were $39.9, $42.5, $44.4, $47.9, $50.0, and $60.7 million in the six
    years ended December 31, 2000.

12 2000 Annual Report
<PAGE>

     MANAGEMENT'S DISCUSSION
     ---------------------------------------------------------------------------
<TABLE>
<CAPTION>
                                                                                                                  Compounded
                                                                                                                Growth Rate in
                                                                                                               Average Balances
                  1997                                 1996                                1995               One Year Five Year
- --------------------------------------  -------------------------------      -----------------------------    ------------------
  Average        Income/       Yields/  Average       Income/    Yields/     Average      Income/   Yields/     2000-    2000-
  Balances       Expense       Rates    Balances      Expense     Rates      Balances     Expense    Rates      1999     1995
- --------------------------------------------------------------------------------------------------------------------------------
<S>           <C>              <C>     <C>           <C>         <C>        <C>          <C>        <C>       <C>      <C>
$  50,813.7   $   4,198.8       8.26%  $ 45,472.0    $ 3,798.5     8.35%    $  42,438.4  $ 3,629.9    8.55%     11.9%    10.2%
      974.4          79.2       8.13        866.4         74.0     8.54           893.2       84.9    9.50      (2.3)    (3.8)
- --------------------------------------------------------------------------------------------------------------------------------
   51,788.1       4,278.0       8.26     46,338.4      3,872.5     8.36        43,331.6    3,714.8    8.57      11.6     10.1

   11,882.4         779.9       6.56     12,297.7        778.8     6.33        11,387.7      692.0    6.08      (0.9)     5.1
      749.8          64.0       8.53        850.9         75.8     8.90           873.7       91.9   10.51     (15.9)   (11.7)
- --------------------------------------------------------------------------------------------------------------------------------
   12,632.2         843.9       6.68     13,148.6        854.6     6.50        12,261.4      783.9    6.39      (1.5)     4.2
    1,378.5          80.4       5.83      1,044.0         56.5     5.41           886.9       53.9    6.08       7.6     10.2
      865.4          70.0       8.09        984.4         77.9     7.91           417.2       31.8    7.63     (43.7)    28.3
      279.8          13.8       4.94        129.0          7.0     5.44            97.3        5.0    5.18     100.6     44.4
- --------------------------------------------------------------------------------------------------------------------------------
   66,944.0       5,286.1       7.90     61,644.4      4,868.5     7.90        56,994.4    4,589.4    8.05       7.7      9.2
     (913.3)                               (923.8)                               (913.0)                        (7.8)    (1.0)
    3,156.7                               3,186.2                               3,058.8                         (8.6)     1.6
    1,395.1                               1,164.7                               1,134.9                          1.8      7.4
    2,459.3                               2,025.1                               1,877.9                          0.9     12.4

    2,975.5                               2,155.4                               1,379.0                        (20.2)    11.3
- --------------------------------------------------------------------------------------------------------------------------------
$  76,017.3                           $  69,252.0                           $  63,532.0                          6.0      9.1
================================================================================================================================


$  16,360.5   $     462.2       2.82% $  16,110.3    $   457.4     2.84%    $  15,115.6  $   437.5    2.89%      1.0%     5.9%
    6,810.1         227.5       3.34      7,065.7        240.5     3.40         5,483.0      146.7    2.68      (7.0)     3.3
   11,032.1         562.4       5.10     12,049.4        625.4     5.19        12,824.2      645.3    5.03       1.1     (5.0)
      108.1           6.1       5.64         71.5          3.7     5.18              --         --      --        --    160.8
    2,574.7         141.7       5.50      1,670.5         90.0     5.39         1,588.5       96.3    6.06     135.4     43.4
    4,082.2         227.6       5.57      3,080.1        168.7     5.48         2,462.2      155.6    6.32      (4.4)    10.7
- --------------------------------------------------------------------------------------------------------------------------------
   40,967.7       1,627.5       3.97     40,047.5      1,585.7     3.96        37,473.5    1,481.4    3.95      18.8      7.4
    8,641.9         461.7       5.34      6,965.8        356.9     5.12         5,533.5      336.4    6.08     (29.3)    14.2
    2,591.9         133.8       5.16      1,501.4         81.7     5.44         1,940.7       91.3    4.70      (8.2)    (4.4)
    3,275.4         230.5       7.04      1,961.8        134.5     6.86         1,655.8      118.2    7.14      37.1     37.1
- --------------------------------------------------------------------------------------------------------------------------------
   55,476.9       2,453.5       4.42     50,476.5      2,158.8     4.28        46,603.5    2,027.3    4.35       8.9      9.6
   10,706.0                              10,270.1                               9,766.8                          2.9      6.2
    2,881.0                               2,071.1                               1,525.8                         (3.8)    20.4
    5,116.7                               5,101.3                               4,783.0                         (5.3)     4.7

    1,836.7                               1,333.0                                 852.9                        (19.3)    11.5
- --------------------------------------------------------------------------------------------------------------------------------
$  76,017.3                           $  69,252.0                           $  63,532.0                          6.0      9.1
- --------------------------------------------------------------------------------------------------------------------------------
                                3.48%                              3.62%                              3.70%
- --------------------------------------------------------------------------------------------------------------------------------
              $   2,832.6                            $ 2,709.7                           $ 2,562.1
- --------------------------------------------------------------------------------------------------------------------------------
                                4.23%                              4.40%                              4.50%
================================================================================================================================
</TABLE>

  /3/ Derivative instruments used to help balance the Company's interest-
      sensitivity position decreased net income by $0.5 million in 2000,
      increased net interest income by $16.3 million and $0.7 million in 1999
      and 1998, decreased net interest income by $7.7 million in 1997 and
      increased net interest income by $0.1 million and $3.6 million in 1996 and
      1995, respectively. Without these derivative instruments, the net interest
      margin would have been 3.55% in 2000, 3.86% in 1999, 3.97% in 1998, 4.24%
      in 1997, 4.40% in 1996 and 4.49% in 1995.

                                                         SunTrust Banks, Inc. 13
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Net Interest Income/Margin

Net interest income for 2000 was $3,148.4 million or 1.2% lower than the prior
year. Three significant events caused the decrease in net interest income: 1)
the consumer credit card portfolio was sold in November 1999; 2) the stock
buyback began in the second half of 1999 and continued in 2000; and 3) interest
rates continued to increase throughout 2000. Average earning assets were up
7.7%, average loans increased 11.6% and the net interest margin was 3.55% in
2000 compared to 3.88% in 1999. The average rate on earning assets increased 47
basis points to 7.77% and the average rate on interest-bearing liabilities
increased 91 basis points to 5.06% primarily due to the rising rates on
purchased liabilities and increased reliance on purchased liabilities to fund
loan growth. As part of its on-going balance sheet management, the Company is
taking steps to obtain alternative lower cost funding sources such as developing
initiatives to grow retail deposits to maximize net interest income in 2001.

     Interest income that the Company was unable to recognize on nonperforming
loans had a negative impact of two and one basis points on the net interest
margin for 2000 and 1999, respectively. Table 3 contains more detailed
information concerning average balances, yields earned and rates paid.

Provision For Loan Losses

The provision for loan losses charged to expense is based upon credit loss
experience and an estimation of losses inherent in the current loan portfolio,
including the evaluation of impaired loans as prescribed under Statement of
Financial Accounting Standards (SFAS) No.114 and No.118. The 2000 loan loss
provision of $134.0 million was 21.4% lower than the $170.4 million recorded in
1999. The reduction in the provision for loan losses was primarily due to the
sale of the Company's consumer credit card portfolio in November 1999 along with
lower credit losses in large corporate loans. The consumer credit card portfolio
accounted for $67.0 million in net charge-offs in 1999. Large corporate
charge-offs totaled $93.7 million in 1999, compared to $58.2 million in 2000.
Partially offsetting the overall reduction in provision expense were additional
provisions for other segments of the loan portfolio due to credit quality
concerns as evidenced by increased nonperforming assets.

14 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

          Average Earnings Assets Mix
          ($ in millions)


       [CHART APPEARS HERE]


Average Earning Asset Mix (in millions)        Average for 2000     % of Total
                                               ----------------     ----------

Interest Bearing Deposits in Other Banks               39.9             0.05%
Trading Account                                       570.5             0.64%
Securities Available for sale                      15,063.4            17.00%
Funds Sold                                          1,439.8             1.62%
Loans Held For Sale                                 1,451.1             1.64%
Loans                                              70,044.3            79.05%
                                               ------------         --------
                                                   88,609.0           100.00%
                                               ============         ========




Loans

Loan demand was strong in 2000 as average loans increased 11.6% over the prior
year. The Company's portfolio of commercial loans grew 14.3%, real estate loans
grew 3.9% and consumer loans grew 13.3%.

     The loan portfolio continues to be well-diversified from both a product and
industry concentration standpoint. The product mix remained relatively constant
from year end 1999 to 2000, with real estate loans accounting for the largest
loan segment (43% of total loans). Residential real estate represented 28% of
total loans at year end, including $17.7 billion in home mortgages and $2.2
billion in home equity loans. During the fourth quarter of 2000, in order to
improve liquidity, the Company securitized $925.4 million in residential
mortgages that are now carried on the balance sheet as "Securities available for
sale." As a part of its on-going balance sheet management, the Company expects
to securitize additional residential mortgages during 2001. Commercial loans and
consumer loans comprised 43% and 14% of the total loans at year end,
respectively. From an industry concentration perspective, the Manufacturing and
Financial Services sectors are the only areas that represent more than 5% of
year-end loans outstanding.

          Loan Mix
          ($ in millions)


          [CHART APPEARS HERE]


          Loan Mix (in millions)

          Commercial                        30,781.9                42.61%
          Construction                       2,966.1                 4.11%
          Residential mortgage              19,953.0                27.62%
          Other real estate                  8,121.4                11.24%
          Credit Card                           76.8                 0.11%
          Other consumer loans              10,341.4                14.31%
                                        ------------             --------
                                            72,239.8               100.00%
                                        ============             ========



     Although the healthcare industry was a primary area of credit concern in
1999, SunTrust experienced lower losses in this industry during 2000 and exited
a number of problem loans. Healthcare credits accounted for only 8% of the
Company's year-end nonperforming assets and approximately $25 million in net
charge-offs in 2000, compared to 20% and $75 million in 1999. During the second
half of 2000, other industry groups received increased management attention as
several high profile companies filed for bankruptcy protection. These industries
included movie theaters and those that have direct or contingent liabilities
related to asbestos litigation. Outstanding loans and related exposure to these
industries totaled $103.6 million at December 31, 2000 and were placed on
nonaccrual even though the related business entities continue to operate. The
Company will continue to monitor performance in the above mentioned industries
and other segments deemed to have increasing risk profiles.

                                                         SunTrust Banks, Inc. 15
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Noninterest Income

Significant progress has been made in diversifying the Company's sources of
income. Noninterest income now makes up 36% of total revenues compared with 28%
in 1995. Noninterest income, excluding securities gains and losses, was $1,767.0
million in 2000, an increase of $32.0 million or 1.8 % compared to 1999. Trust
income, SunTrust's largest source of noninterest income, decreased $1.7 million
or 0.3% compared to 1999. The lower equity markets and rising interest rate
environment during 2000 adversely impacted the market value of trust assets
under management and the amount of trust fee income recognized in 2000. The
market value of discretionary trust assets under management was $92.6 billion as
of December 31, 2000 up from $89.3 billion as of December 31, 1999. Net new
trust business grew at a lesser rate in 2000 compared to 1999; however,
management anticipates that the improved investment performance of SunTrust's
proprietary investment products and new product offerings will cause the
Company's net new business results to improve throughout 2001, resulting in
moderate growth in trust income. Service charges on deposit accounts rose $21.6
million or 4.9%. Other charges and fees were up $10.7 million or 5.4% as a
result of increased loan demand and increased loan commitment fee income.
Corporate and institutional investment services income increased $43.5 million
or 64.2%, led by strong growth in loan syndication income and other corporate
finance advisory income. SunTrust significantly increased its market share in
the number of loan syndication deals it led or was an agent/co-agent,
successfully implementing its strategy of up-tiering to a lead position with
targeted clients. Mortgage production related income decreased by 41.2%, or
$63.0 million, due primarily to a drop in refinancing activities resulting from
the rising rate environment for residential mortgages. Included in credit card
fees is debit card interchange income of $47.3 million for 2000 compared to
$35.7 million for 1999. The sale of the credit card portfolio in the fourth
quarter of 1999 caused the overall decline in this category. The Company
incurred net security gains during 2000 of $6.6 million compared to a net loss
of $109.1 million in the previous year. The majority of the loss in 1999 was
incurred during the fourth quarter as a result of the portfolio repositioning
program undertaken by the Company to improve future income. Other income in 2000
includes $11.4 million in net gains on the sale of mortgage and student loans.
Other income in 1999 included a $15.3 million gain on the sale of student loans.
Other income in 1998 included a $54.0 million gain on the sale of $576.0 million
in out-of-market credit card loans by Crestar. Other income in 1997 included a
$17.3 million gain from the sale of Crestar's merchant credit card business and
a $9.3 million gain from the securitization of student loans.

Table 4 Noninterest Income

<TABLE>
<CAPTION>
                                                               Year Ended December 31
(In millions)                                    2000     1999      1998    1997      1996    1995
- -----------------------------------------------------------------------------------------------------
<S>                                            <C>      <C>       <C>      <C>      <C>      <C>
Trust income                                   $  493.9 $  495.6  $  453.4 $  387.3 $  339.4 $  319.5
Service charges on deposit accounts               459.7    438.1     401.1    374.1    346.9    321.9
Other charges and fees                            210.8    200.1     191.0    166.9    143.4    120.6
Corporate and institutional
  investment services                             111.3     67.8      55.8     16.8     12.2      6.9
Trading account profits and commissions            31.7     35.1      44.6     22.7     18.2     14.9
Retail investment services                        108.2     97.4      64.6     51.5     37.7     27.7
Credit card and other fees                         95.7    106.2      87.3     81.1     59.3     56.1
Mortgage production related income                 90.0    153.0     238.3     97.0     70.5     36.0
Mortgage servicing related income                  32.8     27.1       2.8     20.8     25.7     25.6
Securities gains (losses)                           6.6   (109.1)      8.2      6.9     17.6     (8.7)
Other income                                      132.9    114.6     106.8    104.1     75.2     90.2
- -----------------------------------------------------------------------------------------------------
  Total noninterest income                     $1,773.6 $1,625.9  $1,653.9 $1,329.2 $1,146.1 $1,010.7
=====================================================================================================
</TABLE>

Noninterest Expense

Noninterest expense decreased 2.6% in 2000. During 2000, due to the reduction of
1,954 positions, total personnel expenses decreased 3.2% or $54.4 million. The
14.6% increase in outside processing and software is primarily due to an
increase in software amortization and expense of $14.3 million compared to 1999.
The efficiency ratio for 2000 was 57.5%, an improvement from 60.4% for 1999. For
2000, merger-related expenses were primarily related to accelerated depreciation
and miscellaneous integration costs. In 1999, merger-related costs included
additional severance, accelerated depreciation and system conversion costs. (See
Note 2 to the Consolidated Financial Statements.)

16 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 5 Noninterest Expense

<TABLE>
<CAPTION>
                                                                   Year Ended December 31
(In millions)                             2000         1999           1998          1997           1996          1995
- -----------------------------------------------------------------------------------------------------------------------
<S>                                    <C>           <C>           <C>           <C>            <C>           <C>
Salaries                               $ 1,139.9     $ 1,174.5     $ 1,095.5     $   977.9      $   924.1     $   857.0
Other compensation                         329.1         348.1         338.2         218.1          198.5         155.2
Employee benefits                          175.0         175.8         181.8         176.9          169.5         166.7
- -----------------------------------------------------------------------------------------------------------------------
  Total personnel expense                1,644.0       1,698.4       1,615.5       1,372.9        1,292.1       1,178.9
Net occupancy expense                      202.6         197.4         192.2         187.2          203.0         193.6
Equipment expense                          193.7         198.5         178.8         167.7          158.6         147.9
Outside processing and software            172.3         150.3         138.4         112.7          103.8          87.4
Marketing and customer development         106.2         105.4         107.1          95.4          104.6          72.1
Postage and delivery                        63.3          68.1          64.4          64.1           63.3          57.5
Communications                              59.8          66.3          62.1          52.7           50.7          43.3
Consulting and legal                        59.6          62.5          67.5          51.7           55.0          41.0
Credit and collection services              56.9          68.7          70.4          59.5           54.1          40.2
Operating supplies                          47.3          51.9          54.0          50.0           52.9          47.2
Merger-related expenses                     42.4          45.6         119.4          --             --            --
Amortization of intangible assets           35.5          32.8          43.1          38.5           37.4          33.2
FDIC premiums                               11.2           7.9           8.4           8.5           59.3          61.2
Other real estate (income) expense          (3.8)         (4.8)         (9.8)         (8.6)           8.2         (13.8)
Other expense                              137.5         156.3         158.6         136.9          125.0         167.5
- -----------------------------------------------------------------------------------------------------------------------
  Total noninterest expense            $ 2,828.5     $ 2,905.3     $ 2,870.1     $ 2,389.2      $ 2,368.0     $ 2,157.2
=======================================================================================================================
Efficiency ratio                           57.47%        60.35%        62.02%        57.41%         61.41%        60.38%
=======================================================================================================================
</TABLE>

Provision For Income Taxes

The provision for income taxes covers federal and state income taxes. In 2000,
the provision was $625.5 million, compared to $571.7 million in 1999. The
effective tax rate for 2000 was 32.6% compared to 33.7% for 1999. The decrease
was due primarily to the tax benefit realized from the issuance of bank
regulatory capital (preferred stock of SunTrust Real Estate Investment
Corporation). In addition to the regular 1999 provision, the Company recorded
$124.6 million in income tax expense related to the sale of the Company's
consumer credit card portfolio. The extraordinary gain on the consolidated
financial statements is shown net of this amount. The 1998 provision for income
taxes included $22.5 million in merger-related charges consisting of $9.2
million related to various federal and state income tax matters and $13.3
million related to certain severance payments exceeding statutory limitations.

Allowance For Loan Losses

SunTrust maintains an allowance for loan losses sufficient to absorb inherent
losses in the loan portfolio. The Company is committed to the early recognition
of problem loans and to a conservative allowance. The Company believes the
current allowance is adequate to cover such inherent losses. However, the
allowance may be increased or decreased in the future based on loan balances
outstanding, changes in internally generated credit quality ratings of the loan
portfolio, trends in credit losses, changes in general economic conditions or
other risk factors. At year-end 2000, the Company's total allowance was $874.5
million, which represented 1.21% of period-end loans.

     The allowance for loan losses consists of three elements: (i) allowances
established on specific loans, (ii) general allowances based on historical loan
loss experience and current trends, and (iii) allowances based on general
economic conditions and other risk factors in the Company's individual markets.

     The first element -- specific allowance -- is based on a regular analysis
of classified loans where the internal credit ratings are below a predetermined
classification. This analysis is performed at the relationship manager level for
those loans with total credit exposure of $0.5 million or greater. The specific
allowance established for these classified loans is based on a careful analysis
of probable and potential sources of repayment, including cash flow, collateral
value and guarantor capacity (if applicable).

     The second element -- general allowance -- is determined by the mix of loan
products within the portfolio, an internal loan grading process and associated
allowance factors. These general allowance factors are updated at least annually
and are based on a statistical loss migration analysis and current loan charge-
off trends. The loss migration analysis, examines loss experience in relation to
internal loan grades. An annual

                                                         SunTrust Banks, Inc. 17
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

charge-off trend analysis is completed for homogeneous loan categories (e.g.,
residential real estate, open- and closed-end consumer loans, etc.). While
formal loss migration and charge-off trend analyses are conducted annually, the
Company may revise the general allowance factors whenever necessary in order to
address improving or deteriorating credit quality trends or specific risks
associated with a given loan category.

     The third element -- general economic conditions and other risk factors --
is based on local marketplace conditions and/or events that could affect loan
repayment. This element inherently involves a higher degree of uncertainty as it
requires management to anticipate the impact that economic trends, legislative
actions or other unique market and/or portfolio issues have on estimated credit
losses. For example, in assessing economic risks in the marketplace, management
might consider local unemployment trends, population shifts within the region,
real estate absorption rates, expansion and contraction plans of major
employers, and other similar indicators. Consideration of other risk factors
typically includes such issues as recent loss experience in specific portfolio
segments, trends in loan quality, changes in account acquisition strategy or
market focus, concentrations of credit, foreign exposure and relevant
international economic conditions, together with any internal administrative
risk factors. These risk factors are carefully reviewed by management and are
revised as conditions indicate.

     Concentrations of credit risk, discussed in Note 14 to the consolidated
financial statements, may affect the Company's analysis of other risks and,
ultimately, the level of the allowance. Concentrations typically involve loans
to one borrower, an affiliated group of borrowers, borrowers engaged in or
dependent upon the same industry, or a group of borrowers whose loans are
supported by the same type of collateral. SunTrust has a significant
concentration of credit in loans secured by residential real estate. At December
31, 2000, the Company had $20.0 billion in loans secured by residential real
estate, representing 27.6% of total loans, down slightly from 29.7% at December
31, 1999. In addition, the Company is subject to a geographic concentration of
credit because it operates primarily in the Southeastern and Mid-Atlantic
regions of the United States. Although not material enough to constitute a
significant concentration of credit risk, the Company has meaningful credit
exposure to various industry sectors, including healthcare, textiles,
telecommunications and real estate developers/investors, among others. Levels of
exposure to these and other industry groups, together with an assessment of
current trends and expected future financial performance are carefully analyzed
for each industry in order to determine an adequate allowance level. An example
of this would be the Company's credit exposure to the movie theater sector,
which experienced a high level of bankruptcies in the second half of 2000. At
year-end 2000, the Company had outstanding loans of $59.6 million to two
industry leaders, both of which were on nonaccrual status. Accordingly,
allowance levels reflect the higher risk profile that currently exists for this
industry sector.

     SunTrust engages in limited international banking activities. The Company's
total cross border outstandings are $623.0 million and no significant changes in
trends occurred in that portfolio during 2000. Only minor exposure exists in
areas of concern in Latin America or Asia.

     The Company prepares a comprehensive analysis of its allowance for loan
losses and conducts a peer review of allowance levels of large banks on a
quarterly basis. In addition, the SunTrust Allowance for Loan Losses Review
Committee has the responsibility of affirming the allowance methodology and
assessing the general and specific allowance factors in relation to estimated
and actual net charge-off trends. This committee meets at least quarterly and is
also responsible for assessing the appropriateness of the allowance for loan
losses for each loan category for the Company.

     Nonperforming assets increased from $275.7 million at December 31, 1999 to
$428.3 million at December 31, 2000 (See "Nonperforming Assets" and Table 9 for
further discussion). Many of the non-performing loans are of the size where the
Company's allowance for loan loss methodology requires that they be specifically
analyzed by a relationship manager as previously described. This analysis
results in a specific allowance being required for these loans. The ratio of the
allowance for loan losses to total nonperforming loans (excluding other real
estate owned) decreased from 350.0% at December 31, 1999 to 215.8% at December
31, 2000.

     The SunTrust charge-off policy is consistent with regulatory standards,
although a somewhat more conservative policy governs the unsecured consumer loan
portfolio. Losses on unsecured consumer loans are recognized at 90 days past
due, compared to the regulatory loss criteria of 120 days. Secured installment
loans are typically charged off at 120 days past due if repayment from all
sources has been determined to be improbable, or at the occurrence of a loss
confirming event (i.e., bankruptcy or repossession). Commercial loans and real
estate loans are typically placed on nonaccrual when principal or interest is
past due for 90

18 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

days or more unless the loan is both secured by collateral having realizable
value sufficient to discharge the debt in full and the loan is in the legal
process of collection. Once a loan has been classified as nonaccrual, it also
meets the criteria for an impaired loan. Accordingly, secured loans may be
charged down to the estimated value of the collateral and previously accrued
unpaid interest is reversed. Subsequent charge-offs may be required as a result
of changes in the market value of collateral or other repayment prospects.

     The Company's provision for loan losses in 2000 was $134.0 million, which
was $3.2 million more than net charge-offs of $130.8 million. The comparable
provision and net charge-off amounts for 1999 were $170.4 million and $230.4
million, respectively. Provision expense declined from 1999 to 2000 due to the
sale of the Company's consumer credit card portfolio in November 1999 and lower
losses experienced in large corporate credits. Net charge-offs for 2000
represented .19% of average loans, compared to .37% of average loans for 1999.
Although actual recoveries in 2000 were slightly lower than in 1999, the ratio
of recoveries to total charge-offs increased to 31.1% from 22.2% due to lower
net losses.

Table 6 Loans by Industry
                                        At December 31, 2000
(Dollars in Millions)                  Loans      % of Total Loans
- ------------------------------------------------------------------
Manufacturing                      $ 5,639.1                   7.8
Financial Services                   4,984.6                   6.9
Business Services                    3,427.4                   4.7
Construction/Contractors             2,964.5                   4.1
Transportation                       2,912.9                   4.0
Real Estate Investors                2,562.6                   3.5
Wholesale Trade                      2,345.2                   3.2
Healthcare                           2,088.1                   2.9
Hospitality/Entertainment            1,728.6                   2.4
Telecommunications                   1,422.1                   2.0
Retail Trade                         1,379.0                   1.9
Textiles                             1,313.8                   1.8
==================================================================

Table 7 Allowance for Loan Losses

<TABLE>
<CAPTION>
                                                                            At December 31
(Dollars in Millions)                                 2000       1999      1998       1997       1996       1995
<S>                                                <C>        <C>        <C>        <C>        <C>        <C>
Allocation by Loan Type
Commercial                                         $  389.0   $  286.7   $  251.4   $  247.8   $  229.9   $  211.2
Real Estate                                           190.2      208.0      229.8      229.3      262.8      325.5
Consumer Loans                                        252.3      339.3      420.9      406.9      350.5      327.1
Unallocated                                            43.0       37.3       42.5       49.5       53.8       52.0
- ------------------------------------------------------------------------------------------------------------------
  Total                                            $  874.5   $  871.3   $  944.6   $  933.5   $  897.0   $  915.8
===================================================================================================================
Allocation as a Percent of Total Allowance
Commercial                                             44.5%      32.9%      26.6%      26.5%      25.6%      23.1%
Real Estate                                            21.7       23.9       24.3       24.6       29.3       35.5
Consumer Loans                                         28.9       38.9       44.6       43.6       39.1       35.7
Unallocated                                             4.9        4.3        4.5        5.3        6.0        5.7
- -------------------------------------------------------------------------------------------------------------------
  Total                                               100.0%     100.0%     100.0%     100.0%     100.0%     100.0%
===================================================================================================================
Year-end Loan Types as a Percent of Total Loans
Commercial                                             42.6%      40.8%      40.0%      34.3%      32.0%      31.1%
Real Estate                                            43.0       45.3       44.2       47.9       48.2       49.0
Consumer Loans                                         14.4       13.9       15.8       17.8       19.8       19.9
- -------------------------------------------------------------------------------------------------------------------
  Total                                               100.0%     100.0%     100.0%     100.0%     100.0%     100.0%
===================================================================================================================
</TABLE>

                                                         SunTrust Banks, Inc. 19
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 8 Summary of Loan Loss Experience

<TABLE>
<CAPTION>
                                                                         Year Ended December 31
(Dollars in millions)                     2000            1999            1998            1997            1996            1995
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                    <C>            <C>              <C>            <C>             <C>             <C>
Allowance for Loan Losses
Balance - beginning of year            $   871.3      $    944.6      $    933.5      $    897.0      $    915.8      $    887.2
Allowance from acquisitions and
  other activity - net                        --           (13.3)          (10.0)            2.2             0.3            14.7
Provision for loan losses                  134.0           170.4           214.6           225.1           171.8           143.4
Charge-offs
  Commercial                              (115.6)         (142.0)          (49.0)          (30.0)          (44.5)          (37.8)
  Real estate
    Construction                            (0.2)           (2.2)           (3.2)           (4.0)           (4.0)           (1.5)
    Residential mortgages                   (7.8)          (15.0)          (13.8)          (11.8)          (10.1)           (8.4)
    Other                                   (3.3)           (5.2)           (5.2)           (6.9)          (11.3)          (21.9)
  Credit card                               (5.4)          (78.9)         (129.5)         (143.2)         (129.6)          (85.3)
  Other consumer loans                     (57.5)          (52.8)          (63.6)          (79.3)          (74.8)          (60.1)
- --------------------------------------------------------------------------------------------------------------------------------
     Total charge-offs                    (189.8)         (296.1)         (264.3)         (275.2)         (274.3)         (215.0)
Recoveries
  Commercial                                22.7            15.5            14.8            22.0            24.2            29.6
  Real estate
    Construction                             0.3             0.7             0.3             2.5             2.3             4.3
    Residential mortgages                    3.3             3.4             2.7             2.8             2.3             2.1
    Other                                    3.9             6.1             8.4             8.9            12.7            10.9
  Credit card                                3.1            11.9            14.9            17.7            13.5            12.2
  Other consumer loans                      25.7            28.1            29.7            30.5            28.4            26.4
- --------------------------------------------------------------------------------------------------------------------------------
     Total recoveries                       59.0            65.7            70.8            84.4            83.4            85.5
- --------------------------------------------------------------------------------------------------------------------------------
Net charge-offs                           (130.8)         (230.4)         (193.5)         (190.8)         (190.9)         (129.5)
- --------------------------------------------------------------------------------------------------------------------------------
Balance - end of year                 $    874.5      $    871.3      $    944.6      $    933.5      $    897.0      $    915.8
================================================================================================================================
Total loans outstanding at
  year end                            $ 72,239.8      $ 66,002.8      $ 61,540.6      $ 55,476.4      $ 49,301.4      $ 45,284.9
- --------------------------------------------------------------------------------------------------------------------------------
Average loans                         $ 70,044.3      $ 62,749.4      $ 57,590.5      $ 51,788.1      $ 46,338.4      $ 43,331.6
Ratios
Allowance to year-end loans                 1.21%           1.32%           1.53%           1.68%           1.82%           2.02%
Allowance to nonperforming loans           215.8           350.0           456.0           494.6           305.5           279.3
Net charge-offs to average loans            0.19            0.37            0.34            0.37            0.41            0.30
Provision to average loans                  0.19            0.27            0.37            0.43            0.37            0.33
Recoveries to total charge-offs             31.1            22.2            26.8            30.7            30.4            39.8
================================================================================================================================
</TABLE>

Nonperforming Assets

Nonperforming assets were $428.3 million at December 31, 2000, increasing 55.4%
from December 31, 1999. At year end, the ratio of nonperforming assets to total
loans plus other real estate owned was .59% compared to .42% at December 31,
1999.

     Outstanding loans to the movie theater sector, which is struggling with
over-expansion and efficiency issues, accounted for $59.6 million of the
increase in nonperforming assets. These pressures have caused many of the
largest chains to file for bankruptcy reorganization. Bankruptcies in industries
that have contingent liabilities related to asbestos claims accounted for $44.0
million of the year to year increase in non-performing assets. Problem loans in
the healthcare industry declined from $55 million or 20% of nonperforming
assets at December 31, 1999 to $34 million or 8% of nonperforming assets at
December 31, 2000. The Company expects to see a modest increase in
non-performing assets during 2001 resulting from stresses in certain sectors
brought about by the slowing economy.

     Interest income on nonaccrual loans, if recognized, is recorded using the
cash basis method of accounting. When a loan is placed on nonaccrual, unpaid
interest is reversed against interest income if it was accrued in the current
year and is charged to the allowance for loan losses if it was accrued in prior
years. When a nonaccrual loan is returned to accruing status, any

20 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

unpaid interest is recorded as interest income only after all principal has been
collected.

     For the year 2000, the gross amount of interest income that would have been
recorded on nonaccrual loans and restructured loans at December 31, 2000, if all
such loans had been accruing interest at the original contractual rate, was
$35.9 million. Interest payments on these loans recognized in 2000 as interest
income (excluding reversals of previously accrued interest) for all such
nonperforming loans at December 31, 2000, were $17.8 million.

Table 9 Nonperforming Assets and Accruing Loans Past Due 90 Days or More

<TABLE>
<CAPTION>
                                                                             At December 31
(Dollars in millions)                              2000        1999         1998         1997         1996         1995
- --------------------------------------------------------------------------------------------------------------------------
<S>                                            <C>          <C>          <C>          <C>          <C>          <C>
Nonperforming Assets
Nonaccrual loans
  Commercial                                   $   273.6    $   105.0    $    50.1    $    35.1    $    68.2    $    58.1
  Real estate
    Construction                                     2.2          9.0         13.5         16.0         23.7         11.0
    Residential mortgages                           81.8         82.6         83.9         75.2         74.7        111.3
    Other                                           29.0         34.9         46.6         47.6        103.7        127.6
  Consumer loans                                    18.7         17.4         12.5         12.1         13.4         16.9
- --------------------------------------------------------------------------------------------------------------------------
    Total nonaccrual loans                         405.3        248.9        206.6        186.0        283.7        324.9
Restructured loans                                    --           --          0.6          2.7          9.9          2.9
- --------------------------------------------------------------------------------------------------------------------------
    Total nonperforming loans                      405.3        248.9        207.2        188.7        293.6        327.8
Other real estate owned                             23.0         26.8         34.9         48.2         71.1         97.8
- --------------------------------------------------------------------------------------------------------------------------
    Total nonperforming assets                 $   428.3    $   275.7    $   242.1    $   236.9    $   364.7    $   425.6
==========================================================================================================================
Ratios
Nonperforming loans to total loans                  0.56%        0.38%        0.34%        0.34%        0.60%        0.72%
Nonperforming assets to total loans
  plus other real estate owned                      0.59         0.42         0.39         0.43         0.74         0.94
Accruing Loans Past Due 90 Days or More        $   181.2    $   117.4    $   108.2    $   109.0    $   106.1    $    79.8
==========================================================================================================================
</TABLE>

Securities Available For Sale

The investment portfolio is managed to optimize yield over an entire interest
rate cycle while providing liquidity and managing market risk. The portfolio
yield increased from 6.36% in 1999 to 6.75% in 2000. The average yield further
improved during the fourth quarter to 6.81%. Holdings of non-callable corporate
bonds increased in 2000 to provide additional diversification and to improve
yield. Portfolio turnover from sales totaled $1.4 billion in 2000, representing
9.0% of the average portfolio size. Certain securities were sold and other
securities were purchased to take advantage of selected market opportunities,
resulting in a net realized gain of $6.6 million.

     The average portfolio size decreased by $223.5 million for the year on an
amortized cost basis. The portfolio grew in the fourth quarter of 2000,
primarily due to securitizing $925.4 million of single-family mortgage loans to
agency guaranteed mortgage-backed securities for funding flexibility and more
favorable capital treatment. These securities were retained in the investment
portfolio. The Company expects to continue to securitize single-family mortgage
loans throughout 2001. The expected average life of the portfolio increased from
5.5 years at year-end 1999 to 5.6 years at year-end 2000.

     The carrying value of the investment portfolio, all of which is classified
as "securities available for sale," reflected $3.0 billion in net unrealized
gains at December 31, 2000, including a $2.9 billion unrealized gain on the
Company's investment in common stock of The Coca-Cola Company. The market value
of this common stock investment increased $129.7 million during 2000, which did
not affect the net income of SunTrust, but was included in comprehensive income.

                                                         SunTrust Banks, Inc. 21
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 10 Securities Available For Sale

<TABLE>
<CAPTION>
                                                                                 At December 31
                                                           ----------------------------------------------------
                                                           Amortized          Fair     Unrealized    Unrealized
(In millions)                                                   Cost         Value          Gains        Losses
- ---------------------------------------------------------------------------------------------------------------
<S>                                                        <C>          <C>             <C>          <C>
U.S. Treasury and other U.S. government
   agencies and corporations
2000                                                       $ 2,763.5    $  2,845.3      $    82.3       $   0.5
1999                                                         2,543.5       2,510.3            2.5          35.7
1998                                                         2,208.8       2,243.9           35.3           0.2
States and political subdivisions
2000                                                           449.3         455.6            8.0           1.7
1999                                                           530.3         528.6            5.9           7.6
1998                                                           599.1         617.9           19.6           0.8
Mortgage-backed and asset-backed securities
2000                                                         9,516.5       9,567.2           86.8          36.1
1999                                                         9,904.6       9,712.1            9.0         201.5
1998                                                         9,860.4       9,895.1           57.5          22.8
Corporate bonds
2000                                                         2,362.2       2,300.8           37.0          98.4
1999                                                         1,920.2       1,848.3             --          71.9
1998                                                           867.2         918.1           50.9            --
Other securities/1/
2000                                                           670.5       3,641.4        2,970.9            --
1999                                                           891.0       3,718.0        2,829.4           2.4
1998                                                           643.8       3,884.0        3,251.8          11.6
- ---------------------------------------------------------------------------------------------------------------
Total securities available for sale
2000                                                     $  15,762.0    $ 18,810.3      $ 3,185.0       $ 136.7
1999                                                        15,789.6      18,317.3        2,846.8         319.1
1998                                                        14,179.3      17,559.0        3,415.1          35.4
===============================================================================================================
</TABLE>

/1/ Includes the Company's investment in 48,266,496 shares of common stock of
The Coca-Cola Company.

Liquidity

Liquidity is managed to ensure there is sufficient funding to satisfy demand for
credit, deposit withdrawals and attractive investment opportunities. A large,
stable core deposit base, strong capital position and excellent credit ratings
are the solid foundation for the Company's liquidity position.

     Funding sources primarily include customer-based core deposits, but also
include borrowed funds and cash flows from operations. Customer-based core
deposits, the Company's largest and most cost-effective source of funding,
accounted for 62% of the funding base on average for 2000 compared to 67% in
1999. Net borrowed funds, which primarily include short-term funds purchased and
sold, wholesale domestic and foreign deposits, other short term borrowings and
long-term debt, were $33.2 billion at December 31, 2000, compared with $27.0
billion at December 31, 1999. Cash flows from operations are also a significant
source of liquidity. Net cash from operations primarily results from net income
adjusted for noncash items such as depreciation and amortization, provision for
loan losses, and deferred tax items.

     Liquidity is strengthened by ready access to a diversified base of
wholesale funding sources. These sources include fed funds purchased, securities
sold under agreements to repurchase, negotiable certificates of deposit,
offshore deposits, Federal Home Loan Bank advances, Global Bank Note issuance
(see below), and commercial paper issuance by the Parent Company. Liquidity is
also available through unpledged securities in the investment portfolio and the
securitization of loans. In the fourth quarter of 2000, the Company securitized
$925.4 million of single-family mortgage loans. In 2001, the Company intends to
securitize single-family mortgage loans and retain them in the Company's
Available for Sale securities portfolio.

     A $10 billion Senior and Subordinated Global Bank Note program was
established in November, 2000, to expand the bank's funding and capital sources
to

22 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION.
- --------------------------------------------------------------------------------

          Average Funding Mix
          ($ in millions)


          [CHART]

Average Funding Mix (in millions)            Average for 2000       % of Total
                                             ----------------       ----------

Non-interest Bearing Deposits                     13,177.5           15.14%
Interest-bearing Deposits                         53,514.4           61.49%
Funds Purchased                                   10,754.4           12.36%
Other Short-term Borrowings                        1,550.6            1.78%
Long-term Debt                                     8,034.6            9.23%
                                                  --------          -------

                                                  87,031.5          100.00%
                                                  --------          -------



          Average Deposit Mix
          ($ in million)


          [CHART]


Average Deposit Mix (in millions)            Average for 2000       % of Total
                                             ----------------       ----------

NOW/Money market accounts                       20,129.0              30.18%
Savings                                          6,434.2               9.65%
Consumer Time                                    9,935.5              14.90%
Brokered Deposits                                3,308.7               4.96%
Foreign Deposits                                 9,621.7              14.43%
Other Time                                       4,085.3               6.12%
Non-Interest Bearing Accounts                   13,177.5              19.76%
                                                --------             -------

                                                66,691.9             100.00%
                                                ========             =======




include both domestic and international investors. This program was designed to
provide structural flexibility with maturities from 7 days to 30 years, and
increase the Company's ability to access a wider investor base. No issuances had
occurred under the program as of December 31, 2000.

     The Company has a contingency funding plan that stress tests liquidity
needs that may arise from certain events such as rapid loan growth or
significant deposit runoff. The plan also provides for continual monitoring of
net borrowed funds dependence and available sources of liquidity. Management
believes the Company has the funding capacity to meet the liquidity needs
arising from potential events.

Deposits

Average interest-bearing deposits increased 18.8% in 2000 and comprised 80.2%,
77.9% and 78.2% of average total deposits in 2000, 1999 and 1998, respectively.
Average noninterest bearing deposits grew by 2.9% over 1999, average NOW/Money
market accounts, a lower cost funding source, increased by 1.0% and brokered and
foreign deposits increased 215.8% compared to 1999.

                                                         SunTrust Banks, Inc. 23
<PAGE>

MANAGEMENT'S DISCUSSION.
- --------------------------------------------------------------------------------

Table 11 Composition of Average Deposits

<TABLE>
<CAPTION>
                                               Year Ended December 31                       Percent of Total
                                   ----------------------------------------------     ------------------------------
(Dollars in millions)                  2000             1999              1998        2000         1999        1998
- --------------------------------------------------------------------------------------------------------------------
<S>                                <C>              <C>              <C>              <C>         <C>         <C>
Noninterest-bearing                $  13,177.5      $  12,803.2      $   11,711.3      19.8%       22.1%       21.8%
NOW/Money market accounts             20,129.0         19,926.0          18,253.6      30.2        34.4        34.0
Savings                                6,434.2          6,918.8           6,645.9       9.6        12.0        12.4
Consumer time                          9,935.5          9,824.3          10,390.4      14.9        17.0        19.3
Brokered deposits                      3,308.7              7.0             394.0       5.0         0.0         0.7
Foreign deposits                       9,621.7          4,087.8           1,906.2      14.4         7.1         3.6
Other time                             4,085.3          4,275.0           4,423.9       6.1         7.4         8.2
- --------------------------------------------------------------------------------------------------------------------
  Total deposits                   $  66,691.9      $  57,842.1      $   53,725.3     100.0%      100.0%      100.0%
- --------------------------------------------------------------------------------------------------------------------
</TABLE>

Funds Purchased

Average funds purchased decreased $4,466.4 million or 29.3% in 2000 as the
Company shifted to brokered and foreign deposits as funding sources.

Table 12 Funds Purchased/1/

<TABLE>
<CAPTION>

                                                                                            Maximum
                                     At December 31               Daily Average         Outstanding
                                ----------------------       ---------------------           at Any
(Dollars in millions)             Balance        Rate          Balance       Rate         Month-End
- ---------------------------------------------------------------------------------------------------
<S>                             <C>              <C>         <C>             <C>        <C>
2000                            $ 10,895.9       5.04%       $ 10,754.4      6.06%      $  12,451.4
1999                              15,911.9       4.69          15,220.8      4.92          16,982.3
1998                              13,295.8       4.43          12,164.9      5.21          14,191.7
===================================================================================================
</TABLE>

/1/ Consists of federal funds purchased and securities sold under agreements to
    repurchase that mature either overnight or at a fixed maturity generally
    not exceeding three months. Rates on overnight funds reflect current market
    rates. Rates on fixed maturity borrowings are set at the time of borrowings.

Capital Resources

Regulatory agencies measure capital adequacy within a framework that makes
capital requirements sensitive to the risk profiles of individual banking
companies. The guidelines define capital as either Tier 1 (primarily common
shareholders' equity, as defined to include certain debt obligations) or Tier 2
(to include certain other debt obligations and a portion of the allowance for
loan losses and since 1998, 45% of the pre-tax net unrealized gains on equity
securities). The Company is subject to a minimum Tier 1 capital ratio (Tier 1
capital to risk-weighted assets) of 4%, total capital ratio (Tier 1 plus Tier 2
to risk-weighted assets) of 8% and Tier 1 leverage ratio (Tier 1 to average
quarterly assets) of 3%. To be considered a "well capitalized" institution, the
Tier 1 capital ratio, the total capital ratio, and the Tier 1 leverage ratio
must equal or exceed 6%, 10% and 5%, respectively. SunTrust is committed to
remaining well capitalized. Accordingly, the Company raised an additional $100
million of regulatory capital during 2000 through the issuance of preferred
shares by a real estate investment trust subsidiary.

     On August 10, 1999, the Board of Directors authorized the purchase of up to
15 million shares of SunTrust common stock. In 2000, SunTrust purchased 1.2
million shares of SunTrust common stock to complete the August 10, 1999
authorization.

     On February 8, 2000, the Board of Directors authorized the purchase of up
to 12 million shares of SunTrust common stock. As of December 31, 2000, 10.1
million shares had been purchased under this authorization. On August 8, 2000,
the Board of Directors authorized the purchase of up to 10 million shares of
SunTrust common stock (including 1.9 million shares still remaining unpurchased
under the authorization to purchase shares of February 8, 2000). As of December
31, 2000, 1.6 million shares had been purchased under this authorization.

24 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION.
- --------------------------------------------------------------------------------

Table 13 Capital Ratios

<TABLE>
<CAPTION>
                                                                    At December 31
(Dollars in millions)                          2000          1999           1998          1997          1996         1995
- ------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>           <C>           <C>           <C>           <C>           <C>
Tier 1 capital/1/                          $    6,850.6  $    6,579.6  $    6,586.5  $    5,587.2  $    4,920.6  $    4,497.2
Total capital                                  10,488.9       9,939.1      10,307.9       8,608.2       6,807.9       5,712.6
Risk-weighted assets                           96,656.7      87,866.1      80,586.4      69,503.3      58,112.8      53,999.5
Risk-based ratios
  Tier 1 capital                                   7.09%         7.48%         8.17%         8.04%         8.47%         8.33%
  Total capital                                   10.85         11.31         12.79         12.39         11.71         10.58
Tier 1 leverage ratio                              6.98          7.17          7.68          7.70          7.12          7.09
Total shareholders' equity to assets               7.96          8.00          8.78          8.83          8.92          8.84
==============================================================================================================================
</TABLE>

/1/   Tier 1 capital includes trust preferred obligations of $1,050 million at
      the end of 2000, 1999 and 1998, respectively and $100 million of preferred
      shares issued by a real estate investment trust subsidiary during 2000.

Table 14 Loan Maturity

<TABLE>
<CAPTION>
                                                                                      At December 31, 2000
                                                                              Remaining Maturities of Selected Loans
                                                                      -------------------------------------------------------
                                                                                          Within             1-5        After
(In millions)                                                               Total         1 Year           Years      5 Years
- -----------------------------------------------------------------------------------------------------------------------------
<S>                                                                   <C>            <C>             <C>           <C>
Loan Maturity
Commercial/1/                                                         $  28,157.3    $  10,562.5     $  12,546.7   $  5,048.1
Real estate - construction                                                2,966.1        1,544.2           695.7        726.2
- -----------------------------------------------------------------------------------------------------------------------------
  Total                                                               $  31,123.4    $  12,106.7     $  13,242.4   $  5,774.3
=============================================================================================================================
Interest Rate Sensitivity
Selected loans with
  Predetermined interest rates                                                                       $   2,072.2   $  2,781.5
  Floating or adjustable interest rates                                                                 11,170.2      2,992.8
- -----------------------------------------------------------------------------------------------------------------------------
    Total                                                                                            $  13,242.4   $  5,774.3
=============================================================================================================================
</TABLE>

/1/ Excludes $2,623.8 million in lease financing.

Interest Rate And Market Risk

The normal course of business activity exposes SunTrust to interest rate risk.
Fluctuations in interest rates may result in changes in the fair market value of
the Company's financial instruments, cash flows and net interest income.
SunTrust's asset/liability management process manages the Company's interest
rate risk position. The objective of this process is the optimization of the
Company's financial position, liquidity and net interest income, while limiting
the volatility to net interest income from changes in interest rates.

     SunTrust uses simulation modeling to measure interest rate risk and
evaluate potential strategies. These simulations incorporate assumptions
regarding balance sheet growth and mix, pricing, and the repricing and maturity
characteristics of the existing and projected balance sheet. Other
interest-rate-related risks such as prepayment, basis and option risk are also
considered. Simulation results quantify interest rate risk under various
interest rate scenarios. Senior management regularly reviews the overall
interest rate risk position and develops and implements appropriate strategies
to manage the risk. Management estimates the Company's net interest income for
the next twelve months would decline 0.9% under a gradual increase in interest
rates of 100 basis points, versus the projection under stable rates. Net
interest income would increase 0.8% under a gradual decrease in interest rates
of 100 basis points, versus the projection under stable rates.

     A fair market value analysis of the Company's on and off balance sheet
positions calculated under an instantaneous 100 basis point increase in rates
over December 31, 2000 estimates a 0.9% decrease in net market value as a
percent of assets compared to a 1.0% decrease at December 31, 1999. SunTrust
estimates a like decrease in rates from December 31, 2000 would increase net
market value 0.6% compared to an increase of 0.9% based on 1999 year-end
balances.
     The computations of interest rate risk do not necessarily include certain
actions that management may undertake to manage this risk in response to
anticipated changes in interest rates.

     The Company is also subject to risk from changes in equity prices. SunTrust
owns 48,266,496 shares of common stock of The Coca-Cola Company which had a
carrying value of $2.9 billion at December 31, 2000. A 10% decrease in share
price of The Coca-Cola Company at December 31, 2000 would result in a decrease,
net of deferred taxes, of approximately $187 million in total shareholders'
equity.

                                                         SunTrust Banks, Inc. 25
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 15 Maturity Distribution of Securities Available for Sale

<TABLE>
<CAPTION>
                                                                                  At December 31, 2000
                                                       -------------------------------------------------------------------------
                                                                                                                         Average
                                                          1 Year         1-5         5-10     After 10                  Maturity
(Dollars in millions)                                    or Less       Years        Years        Years        Total     in Years
- --------------------------------------------------------------------------------------------------------------------------------
<S>                                                    <C>          <C>           <C>         <C>          <C>          <C>
Amortized Cost
U.S. Treasury and other U.S. government
  agencies and corporations                            $    59.6    $  2,317.9    $   378.8   $     7.2    $  2,763.5      4.0
States and political subdivisions                           78.2         195.1        111.1        64.9         449.3      5.1
Mortgage-backed and asset-backed
  securities/1/                                            919.8       6,515.1      1,937.0       144.6       9,516.5      4.2
Corporate bonds                                               --       1,082.5        500.6       779.1       2,362.2     13.6
- --------------------------------------------------------------------------------------------------------------------------------
  Total debt securities                                $ 1,057.6    $ 10,110.6    $ 2,927.5   $   995.8    $ 15,091.5      5.6
- --------------------------------------------------------------------------------------------------------------------------------
Fair Value
U.S. Treasury and other U.S. government
  agencies and corporations                            $    59.8    $  2,381.5    $   396.1   $     7.9    $  2,845.3
States and political subdivisions                           78.6         198.0        113.6        65.4         455.6
Mortgage-backed and asset-backed
  securities/1/                                            918.8       6,557.5      1,948.4       142.5       9,567.2
Corporate bonds                                               --       1,090.1        489.5       721.2       2,300.8
- --------------------------------------------------------------------------------------------------------------------------------
  Total debt securities                                $ 1,057.2    $ 10,227.1    $ 2,947.6   $   937.0    $ 15,168.9
================================================================================================================================
Weighted Average Yield (FTE)
U.S. Treasury and other U.S. government
  agencies and corporations                                 6.11%         6.43%        7.17%       6.81%         6.53%
States and political subdivisions                           7.81          7.51         7.52        7.14          7.46
Mortgage-backed and asset-backed
  securities/1/                                             5.76          6.45         6.78        6.75          6.46
Corporate bonds                                               --          7.04         7.23        7.74          7.31
- --------------------------------------------------------------------------------------------------------------------------------
Total debt securities                                       5.93          6.53         6.94        7.51          6.63
================================================================================================================================
</TABLE>

/1/ Distribution of maturities is based on the average life of the asset.

Table 16 Maturity Of Consumer Time And Other Time Deposits
         In Amounts Of $100,000 Or More

<TABLE>
<CAPTION>
                                                                                At December 31, 2000
- -------------------------------------------------------------------------------------------------------------------------------
                                                  Consumer           Brokered         Foreign            Other
(In millions)                                         Time               Time            Time            Time             Total
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                             <C>               <C>               <C>              <C>             <C>
Months  to maturity
3 or less                                       $  2,069.6        $   2,222.6       $ 9,717.9        $   43.7        $ 14,053.8
Over 3 through 6                                     865.3              706.5              --              --           1,571.8
Over 6 through 12                                    833.1               50.0              --              --             883.1
Over 12                                              726.0              200.0              --              --             926.0
- -------------------------------------------------------------------------------------------------------------------------------
  Total                                         $  4,494.0        $   3,179.1       $ 9,717.9         $  43.7        $ 17,434.7
===============================================================================================================================
</TABLE>

26 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

     The Company's trading portfolio at December 31, 2000 is not significant
compared to the remainder of the balance sheet. The increase or decrease in
portfolio equity from trading assets caused by a hypothetical 10% increase or
decrease in interest rates or equity prices would not be material. Nevertheless,
the Company closely monitors market risk.

Derivative Instruments

Derivative financial instruments, such as interest rate swaps, options, caps,
floors, futures and forward contracts, are components of the Company's risk
management profile. The Company also enters into derivative instruments as a
service to banking customers. Where contracts have been created for customers,
the Company generally enters into offsetting positions to eliminate the
Company's exposure to market risk.

     The Company monitors its sensitivity to changes in interest rates and may
use derivative instruments to limit the volatility of net interest income.
Derivative instruments decreased net interest income by $0.5 million in 2000 and
increased net interest income by $16.3 million and $0.7 million in 1999 and
1998, respectively.

     The Company adopted Statement of Financial Accounting Standards No. 133
("SFAS 133"), "Accounting for Derivative Instruments and Hedging Activities," on
January 1, 2001. In accordance with the transition provisions of SFAS 133, the
following was the net-of-tax effect on earnings and equity in January 2001:

Earnings increased $1.6 million

 .   $ 16.6 million gain for the fair value adjustment on fair-value hedging
    instruments
 .   $ 16.6 million loss for the fair value adjustment on related hedged assets
    and liabilities
 .   $ 0.4 million gain for the fair value on the mortgage pipeline
 .   $ 1.2 million gain for the derecognition of a previously deferred gain

Equity (Other Comprehensive Income)

 .   $ 10.6 million loss from cash flow hedging instruments

     The following table shows the derivative instruments entered into by the
Company as an end-user.

Table 17 Derivative Instruments

<TABLE>
<CAPTION>
                                                                As of December 31, 2000
                           ------------------------------------------------------------------------------------------------
                                         Weighted                                          Estimated Fair Value
                                          Average    Average                 ----------------------------------------------
                             Notional    Maturity   Received      Average     Carrying   Unrealized  Unrealized
(Dollars in millions)         Balance   In Months       Rate     Pay Rate     Amount/1/       Gains      Losses         Net
- ---------------------------------------------------------------------------------------------------------------------------
<S>                        <C>          <C>         <C>          <C>          <C>        <C>         <C>            <C>
Forward Contracts on
  Mortgage Lending
  Commitment               $  2,193.2           1         --           --     $     --       $  0.8     $ (27.7)    $ (26.9)
Foreign Currency
  Forward Contracts             419.5           2         --           --           --         11.1        (4.7)        6.4
Interest Rate Swaps           2,880.2          35       6.58%        6.51%        (1.1)        30.9       (23.7)        6.1
Interest Rate Caps/
  Floors                        750.0          21       5.23/2/        --         (0.7)         1.0          --         0.3
Futures Contracts             1,169.0          16         --           --           --          0.2        (1.8)       (1.6)
Options on Mortgage
  Lending Commitments            40.0           2       5.75/2/        --           --          0.1        (0.3)       (0.2)
- ---------------------------------------------------------------------------------------------------------------------------
  Total Derivatives                                                                                                 $ (15.9)
===========================================================================================================================
</TABLE>

/1/ Carrying amount includes accrued interest receivable or payable and
    unamortized premiums.

/2/ Average option strike price.

                                                         SunTrust Banks, Inc. 27
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Earnings And Balance Sheet Analysis 1999 vs. 1998

Net income was $1,326.6 million in 1999 compared with $971.0 million in 1998, an
increase of 36.6%. Diluted earnings per common share was $4.13 in 1999 and $3.04
in 1998. Excluding merger-related charges in 1999, net income was $1,358.8
million, a 24.9% increase over 1998, and diluted earnings per share were
$4.23, a 24.1% increase over 1998. In addition to the merger costs, two other
unusual items effected the 1999 results. An extraordinary gain of $202.6
million, net of tax, or $0.63 per diluted share related to the sale of the
Company's $1.5 billion consumer credit card portfolio was recorded during the
fourth quarter of 1999. Additionally, the Company incurred securities losses of
$70.2 million, net of tax, or $0.22 per diluted share related to the securities
portfolio repositioning during the fourth quarter of 1999.

     Operating results in 1999 reflected strong loan demand, robust noninterest
income growth and continued excellent credit quality. Net interest income was
$3,188.0 million in 1999, up $214.5 million from 1998. The Company's net
interest margin declined from 3.97% in 1998 to 3.88% in 1999, but the impact of
the decline was more than offset by an 9.8% increase in average earning assets.
The provision for loan losses decreased 20.6% from $214.6 million in 1998 to
$170.4 million in 1999. The allowance for loan losses as a percentage of loans
decreased from 1.53% to 1.32%. Net charge-offs to average loans were 0.37% in
1999 versus 0.34% in 1998. Nonperforming assets increased 13.9% from $242.1
million at December 31, 1998 to $275.7 million at December 31, 1999.

     Noninterest income, excluding securities gains and losses, was $1,735.0
million, a 5.4% increase compared to 1998. Although the Company had strong
growth in trust fees, other charges and fees, and service charges on deposit
accounts, these increases were offset by a 35.8% decrease in mortgage production
related income due to the higher interest rate environment in 1999 which led to
a slowdown in refinancing activities. Noninterest expense, excluding merger-
related expenses, was $2,859.7 million in 1999, an increase of $109.0 million,
or 4.0%, from 1998. Total personnel expense, the single largest component of
noninterest expense, was up $82.9 million, or 5.1%, from the 1998 level. Loans
at December 31, 1999 were $66.0 billion, an increase of 7.3%. At December 31,
1999, deposits were $60.1 billion, an increase of $1.1 billion, or 1.9%, from
December 31, 1998.

Fourth Quarter Results

SunTrust's net income for the fourth quarter of 2000 totaled $330.4 million or
$1.11 per diluted share compared with $429.8 million or $1.35 per diluted share
for the fourth quarter of 1999. Results included the following unusual items:

 .  Merger related charges of $1.5 million, net of tax, or $0.01 per diluted
   share for 2000 and $4.7 million, net of tax, or $0.01 per diluted share for
   1999 related to the acquisition of Crestar in 1998. (See Note 2 to the
   Consolidated Financial Statements.)

 .  Extraordinary gain of $202.6 million, net of tax, or $0.64 per diluted share,
   for 1999 related to the sale of the Company's $1.5 billion consumer credit
   card portfolio during the fourth quarter of 1999.

 .  Securities losses of $70.2 million, net of tax, or $0.22 per diluted share
   related to the securities portfolio repositioning during the fourth quarter
   of 1999.

     Operating results for the fourth quarter of 2000 were also impacted by the
   following:

 .  Net interest income decreased $10.4 million and net interest margin decreased
   30 basis points from the fourth quarter of 1999 to the fourth quarter of
   2000. These reductions were primarily attributed to funding costs for the
   repurchase of approximately 12.9 million shares of the Company's common stock
   during 2000, rising rates on purchased liabilities and continued increased
   reliance on purchased liabilities to fund growth. Positively affecting net
   interest income and net interest margin was average loan growth of 10.5% from
   the fourth quarter of 1999 to the fourth quarter of 2000.

 .  The 2000 fourth quarter provision for loan losses of $53.5 million was $20.4
   million higher than the $33.1 million in 1999. The 1999 fourth quarter
   provision for loan losses included a $60 million reduction to the allowance
   as a result of the consumer credit card portfolio sale. Net loan charge-offs
   for the fourth quarter of 2000 were at $53.4 million, $55.6 million less than
   in the 1999 fourth quarter.

 .  Noninterest income, excluding securities gains and losses, increased by $32.7
   million in the 2000 fourth quarter compared to the fourth quarter of 1999
   primarily due to increases in service charges on deposit accounts, loan fee
   income and letter of credit fees.

 .  Noninterest expense, excluding merger-related charges, decreased 6.9% from
   the fourth quarter of 1999. Personnel expense was down $12.8 million, or
   3.0%, primarily due to the reduction of 1,954 positions in 2000.

 .  The 2000 fourth quarter provision for income taxes of $149.2 million was
   $68.2 million, or 84.3%, higher than the $81.0 million provision for the
   fourth quarter of 1999. The increase is primarily due to the securities
   portfolio repositioning resulting in a tax benefit of approximately $44.7
   million in the fourth quarter of 1999.

28 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 18 Quarterly Financial Data

<TABLE>
<CAPTION>
(Dollars in millions
except per share data)                                    2000                                            1999
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                 <C>         <C>         <C>         <C>         <C>         <C>         <C>         <C>
Summary of Operations                        4           3           2           1           4           3           2           1
Interest and dividend income        $  1,798.3  $  1,764.2  $  1,672.0  $  1,610.8  $  1,559.4  $  1,506.4  $  1,452.5  $  1,442.0
Interest expense                       1,012.9       992.8       903.0       828.2       763.4       711.4       667.8       672.2
- ----------------------------------------------------------------------------------------------------------------------------------
Net interest income                      785.4       771.4       769.0       782.6       796.0       795.0       784.7       769.8
Provision for loan losses                 53.5        30.5        27.7        22.3        33.1        46.5        48.8        42.0
- ----------------------------------------------------------------------------------------------------------------------------------
Net interest income after
  provision for loan losses              731.9       740.9       741.3       760.3       762.9       748.5       735.9       727.8
Noninterest income/1/                    445.6       447.2       444.0       436.9       299.2       446.1       452.9       427.7
Noninterest expense/2/                   697.9       706.6       719.8       704.2       753.9       691.8       735.9       723.7
- ----------------------------------------------------------------------------------------------------------------------------------
Income before provision for income
  taxes and extraordinary gain           479.6       481.5       465.5       493.0       308.2       502.8       452.9       431.8
Provision for income taxes               149.2       154.7       148.0       173.6        81.0       181.4       159.2       150.1
- ----------------------------------------------------------------------------------------------------------------------------------
Income before
  extraordinary gain                     330.4       326.8       317.5       319.4       227.2       321.4       293.7       281.7
Extraordinary gain,
  net of taxes/3/                           --          --          --          --       202.6          --          --          --
- ----------------------------------------------------------------------------------------------------------------------------------
Net income                          $    330.4  $    326.8  $    317.5  $    319.4  $    429.8  $    321.4  $    293.7  $    281.7
==================================================================================================================================
Net interest income
  (taxable-equivalent)              $    796.1  $    781.5  $    778.7  $    792.1  $    806.5  $    805.4  $    795.4  $    780.7
Per common share
Diluted
  Income before
    extraordinary gain              $     1.11  $     1.10  $     1.05  $     1.04  $     0.71  $     1.00  $     0.91  $     0.87
  Extraordinary gain, net of taxes          --          --          --          --        0.64          --          --          --
- ----------------------------------------------------------------------------------------------------------------------------------
  Net income                              1.11        1.10        1.05        1.04        1.35        1.00        0.91        0.87
Basic
  Income  before extraordinary gain       1.13        1.11        1.06        1.05        0.72        1.01        0.92        0.89
  Extraordinary gain, net of taxes          --          --          --          --        0.64          --          --          --
- ----------------------------------------------------------------------------------------------------------------------------------
  Net income                              1.13        1.11        1.06        1.05        1.36        1.01        0.92        0.89
Dividends declared                        0.37        0.37        0.37        0.37       0.345       0.345       0.345       0.345
Book value                               27.81       25.85       25.10       23.51       24.73       24.50       25.47       25.32
Market Price
  High                                   64.38       54.19       66.00       68.06       76.00       70.88       73.00       79.81
  Low                                    41.63       45.63       45.06       46.81       64.19       61.56       63.06       60.44
  Close                                  63.00       49.88       45.69       57.75       68.81       65.75       69.44       62.25
Selected Average Balances
Total assets                        $101,246.0  $ 99,392.2  $ 97,497.3  $ 95,413.4  $ 94,804.6  $ 92,447.7  $ 92,304.2  $ 91,696.6
Earning assets                        90,679.6    89,663.7    88,200.6    85,857.5    84,447.9    82,517.2    81,329.1    80,684.8
Loans                                 71,774.6    71,506.9    69,830.6    67,030.0    64,941.7    62,859.8    61,973.8    61,180.0
Total deposits/4/                     67,181.9    67,158.2    66,866.4    65,550.3    58,284.0    58,423.6    57,743.7    56,895.4
Realized shareholders' equity          6,140.5     6,012.8     5,948.9     6,023.3     6,496.4     6,522.5     6,328.2     6,120.2
Total shareholders' equity             7,844.4     7,487.4     7,195.9     7,476.2     8,083.1     8,210.7     8,322.5     8,146.9
Common shares
  -diluted (thousands)                 296,461     298,558     302,141     306,739     317,701     322,223     322,448     322,364
Common shares
  -basic (thousands)                   293,390     295,575     298,986     303,461     313,706     318,239     318,315     318,090
Ratios (Annualized)/5/
ROA                                       1.33%       1.34%       1.34%       1.38%       1.85%       1.42%       1.32%       1.29%
ROE                                      21.40       21.62       21.46       21.33       26.25       19.55       18.61       18.67
Net interest margin                       3.49        3.47        3.55        3.71        3.79        3.87        3.92        3.92
==================================================================================================================================
</TABLE>

/1/ Includes securities losses of $114.9 million for the fourth quarter of 1999
    related to the securities portfolio repositioning.
/2/ Includes merger-related expenses of $2.4, $8.3, $18.2 and $13.6 million for
    the fourth, third, second, and first quarters of 2000, respectively, and
    $7.1, $7.1, $17.6 and $13.8 million for the fourth, third, second, and first
    quarters of 1999, respectively.
/3/ Represents the gain on sale of the Company's consumer credit card portfolio
    during the fourth quarter of 1999, net of $124.6 million in taxes.
/4/ Includes brokered and foreign deposits of $13.1, $13.5, $12.9 and $12.2
    billion for the fourth, third, second, and first quarters of 2000 and $4.1,
    $4.5, $5.3, and $3.9 billion for the fourth, third, second, and first
    quarters of 1999, respectively.
/5/ Calculated excluding net unrealized gains on securities available for sale
    because the net unrealized gains are not included in income.

                                                         SunTrust Banks, Inc. 29
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 19 Consolidated Daily Average Balances, Income/Expense and
     Average Yields Earned and Rates Paid

<TABLE>
<CAPTION>
                                                                                    Quarters Ended
                                                 ---------------------------------------------------------------------------------
                                                               December 31, 2000                         December 31, 1999
                                                 ----------------------------------------       ----------------------------------
<S>                                              <C>           <C>              <C>           <C>             <C>          <C>
(Dollars in millions;                                Average      Income/       Yields/         Average       Income/      Yields/
yields on taxable-equivalent basis)                 Balances      Expense         Rates        Balances       Expense        Rates
- ----------------------------------------------------------------------------------------------------------------------------------
Assets
Loans/1/
  Taxable                                        $  70,647.7   $  1,461.7          8.23%    $  63,884.5     $ 1,236.6        7.68%
  Tax-exempt/2/                                      1,126.9         22.5          7.93         1,057.2          19.8        7.43
- ----------------------------------------------------------------------------------------------------------------------------------
    Total loans                                     71,774.6      1,484.2          8.23        64,941.7       1,256.4        7.68
Securities available for sale
  Taxable                                           14,715.5        251.2          6.79        15,443.8         247.5        6.36
  Tax-exempt/2/                                        444.0          8.4          7.53           538.1          10.6        7.80
- ----------------------------------------------------------------------------------------------------------------------------------
    Total securities available for sale             15,159.5        259.6          6.81        15,981.9         258.1        6.41
Funds sold                                           1,324.4         22.3          6.70         1,509.4          23.5        6.16
Loans held for sale                                  1,690.7         33.3          7.83         1,700.7          28.3        6.60
Other short-term investments/2/                        730.4          9.6          5.24           314.2           3.5        4.42
- ----------------------------------------------------------------------------------------------------------------------------------
    Total earning assets                            90,679.6      1,809.0          7.94        84,447.9       1,569.8        7.38
Allowance for loan losses                             (858.6)                                    (920.7)
Cash and due from banks                              3,464.7                                    3,826.0
Premises and equipment                               1,618.2                                    1,633.4
Other assets                                         3,661.1                                    3,251.9
Unrealized gains on securities
  available for sale                                 2,681.0                                    2,566.1
- ----------------------------------------------------------------------------------------------------------------------------------
  Total assets                                   $ 101,246.0                                $  94,804.6
==================================================================================================================================
Liabilities and Shareholders' Equity
Interest-bearing deposits
  NOW/Money market accounts                      $  20,023.3   $    169.3          3.36%    $  20,369.6     $   141.3        2.75%
  Savings                                            6,306.9         60.8          3.84         6,791.3          52.6        3.07
  Consumer time                                      9,964.6        141.5          5.65         9,675.4         115.3        4.73
  Brokered deposits                                  4,059.7         68.6          6.72            15.0           0.2        5.34
  Foreign deposits                                   9,023.0        149.6          6.60         4,081.9          60.8        5.91
  Other time                                         4,334.7         66.4          6.09         4,372.1          57.1        5.19
- ----------------------------------------------------------------------------------------------------------------------------------
    Total interest-bearing deposits                 53,712.2        656.2          4.86        45,305.3         427.3        3.74
Funds purchased                                     11,225.2        177.5          6.29        16,417.1         219.2        5.30
Other short-term borrowings                          1,885.9         31.2          6.57         1,901.3          21.0        4.40
Long-term debt                                       8,725.0        148.0          6.75         6,120.3          95.8        6.21
- ----------------------------------------------------------------------------------------------------------------------------------
    Total interest-bearing liabilities              75,548.3      1,012.9          5.33        69,744.0         763.3        4.34
Noninterest-bearing deposits                        13,469.7                                   12,978.7
Other liabilities                                    4,383.6                                    3,998.8
Realized shareholders' equity                        6,140.5                                    6,496.4
Accumulated other comprehensive income               1,703.9                                    1,586.7
- ----------------------------------------------------------------------------------------------------------------------------------
  Total liabilities and shareholders' equity     $ 101,246.0                                $  94,804.6
==================================================================================================================================
Interest rate spread                                                               2.61%                                     3.04%
- ----------------------------------------------------------------------------------------------------------------------------------
Net interest income                                            $    796.1                                    $   806.5
- ----------------------------------------------------------------------------------------------------------------------------------
Net interest margin/3/                                                             3.49%                                     3.79%
==================================================================================================================================
</TABLE>

/1/ Interest income includes loan fees of $36.8 million and $36.3 million in the
    quarters ended December 31, 2000 and 1999, respectively. Nonaccrual loans
    are included in average balances and income on such loans, if recognized, is
    recorded on a cash basis.
/2/ Interest income includes the effects of taxable-equivalent adjustments using
    a federal income tax rate of 35% and, where applicable, state income taxes
    to increase tax-exempt interest income to a taxable-equivalent basis. The
    net taxable-equivalent adjustment amounts included in the above table
    aggregated $10.7 million and $10.5 million in the quarters ended December
    31, 2000 and 1999, respectively.
/3/ Derivative instruments used to help balance the Company's interest-
    sensitivity position increased net interest income by $0.1 million and $1.3
    million in the fourth quarter of 2000 and 1999, respectively. Without these
    derivative instruments, the net interest margin would have been 3.49% in
    2000 and 3.78% in 1999.

30 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 20 Quarterly Noninterest
     Income and Expense

<TABLE>
<CAPTION>
                                                                                    Quarters
- ----------------------------------------------------------------------------------------------------------------------------
                                                                  2000                                  1999
- ----------------------------------------------------------------------------------------------------------------------------
(In millions)                                       4         3         2         1         4         3        2        1
- ----------------------------------------------------------------------------------------------------------------------------
<S>                                            <C>       <C>       <C>       <C>       <C>       <C>      <C>       <C>
Noninterest Income
Trust income                                   $  121.4  $  120.2  $  123.7  $  128.6  $  122.0  $  124.7 $  124.4  $  124.4
Service charges on
  deposit accounts                                118.9     116.9     112.6     111.3     113.3     111.6    107.1     106.1
Other charges and fees                             55.1      56.3      50.4      49.1      49.9      50.7     51.2      48.4
Corporate and institutional
  investment services                              20.3      36.0      35.3      19.7      19.6      13.2     16.3      18.7
Trading account profits (losses)
  and commissions                                  16.3       4.9      (1.4)     12.0       6.9       6.2     11.4      10.6
Retail investment services                         22.8      24.0      30.5      30.8      24.0      23.9     26.0      23.5
Credit card and other fees                         24.9      24.2      24.4      22.1      25.7      29.2     28.2      23.1
Mortgage production
  related income                                   27.1      23.8      20.5      18.7      25.2      26.7     47.6      53.5
Mortgage servicing
  related income                                    9.5       7.9       7.7       7.7       7.5      11.5      5.1       3.0
Securities gains (losses)/1/                       (1.2)     (0.6)      1.5       6.9    (114.9)      2.6      3.9      (0.7)
Other income                                       30.5      33.6      38.8      30.0      20.0      45.8     31.7      17.1
- -----------------------------------------------------------------------------------------------------------------------------
  Total noninterest income                     $  445.6  $  447.2  $  444.0  $  436.9  $  299.2  $  446.1 $  452.9  $  427.7
=============================================================================================================================
Noninterest Expense
Salaries                                       $  282.0  $  278.5  $  292.1  $  287.3  $  287.1  $  288.5 $  300.4  $  298.5
Other compensation                                 89.3      82.9      73.1      83.8      93.9      80.9     88.9      84.4
Employee benefits                                  37.2      39.5      41.4      56.9      40.2      39.7     41.5      54.4
- -----------------------------------------------------------------------------------------------------------------------------
  Total personnel expense                         408.5     400.9     406.6     428.0     421.2     409.1    430.8     437.3
Net occupancy expense                              50.7      51.9      49.9      50.1      50.0      49.8     49.9      47.7
Equipment expense                                  44.2      47.2      50.7      51.6      55.4      48.0     49.8      45.3
Outside processing and software                    43.9      42.4      44.4      41.6      39.8      37.0     38.7      34.8
Marketing and customer development                 30.7      25.3      27.9      22.3      35.0      24.7     23.9      21.8
Postage and delivery                               14.9      15.4      16.3      16.7      17.3      16.3     17.4      17.1
Communications                                     14.2      15.0      15.4      15.2      16.1      16.5     17.6      16.1
Consulting and legal                               13.2      16.4      18.2      11.8      18.5      13.0     15.6      15.4
Credit and collection services                     12.4      14.2      16.0      14.3      15.1      17.8     19.2      16.6
Operating supplies                                 11.2      11.3      12.6      12.2      13.6      10.7     14.3      13.3
Merger-related expenses                             2.4       8.3      18.2      13.6       7.1       7.1     17.6      13.8
Amortization of intangible assets                   8.8       8.9       8.8       9.0       6.3       8.6      9.0       8.9
FDIC premiums                                       2.8       2.8       2.8       2.8       2.0       1.8      2.1       2.0
Other real estate (income) expense                 (2.3)     (0.4)     (0.3)     (0.8)     (1.2)      0.2     (2.7)     (1.1)
Other expense                                      42.3      47.0      32.3      15.9      57.7      31.2     32.7      34.7
- -----------------------------------------------------------------------------------------------------------------------------
  Total noninterest expense                    $  697.9  $  706.6  $  719.8  $  704.3  $  753.9  $  691.8 $  735.9  $  723.7
=============================================================================================================================
</TABLE>

/1/ The fourth quarter of 1999 includes a pre-tax loss of $114.9 million
    relating to the securities portfolio repositioning.

                                                         SunTrust Banks, Inc. 31
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

Table 21 Summary of Loan Loss Experience, Nonperforming Assets
         and Accruing Loans Past Due 90 Days or More

<TABLE>
<CAPTION>
                                                                                 Quarters
                                      ---------------------------------------------------------------------------------------------
                                                             2000                                          1999
                                      ---------------------------------------------------------------------------------------------
(Dollars in millions)                      4            3          2           1           4           3           2           1
- -----------------------------------------------------------------------------------------------------------------------------------
<S>                                   <C>         <C>         <C>         <C>         <C>         <C>         <C>         <C>
Allowance for Loan Losses
Balance - Beginning of quarter        $   874.5   $   874.5   $   874.0   $   871.3   $   947.2   $   941.4   $   952.6   $   944.6
Allowance from acquisitions and
  other activity - net                     (0.1)         --          --          --          --         0.1       (13.4)         --
Provision for loan losses                  53.5        30.5        27.7        22.3        33.1        46.5        48.8        42.0
Charge-offs                               (67.1)      (47.1)      (40.2)      (35.3)     (123.8)      (56.7)      (63.4)      (52.2)
Recoveries                                 13.7        16.6        13.0        15.7        14.8        15.9        16.8        18.2
- -----------------------------------------------------------------------------------------------------------------------------------
Balance - End of quarter              $   874.5   $   874.5   $   874.5   $   874.0   $   871.3   $   947.2   $   941.4   $   952.6
===================================================================================================================================
Ratios
Allowance to quarter-end loans             1.21%       1.21%       1.22%       1.27%       1.32%       1.48%       1.50%       1.55%
Allowance to nonperforming loans          215.8       229.6       309.6       306.8       350.0       398.6       392.9       481.5
Net loan charge-offs to average
  loans (annualized)                       0.30        0.17        0.16        0.12        0.67        0.26        0.30        0.23
Provision to average loans
  (annualized)                             0.30        0.17        0.16        0.13        0.20        0.29        0.32        0.28
Nonperforming Assets
Nonaccrual loans                      $   405.3   $   380.9   $   282.5   $   284.9   $   248.9   $   237.6   $   239.6   $   197.8
Restructured loans                           --          --          --          --          --         0.1          --         0.1
- -----------------------------------------------------------------------------------------------------------------------------------
  Total nonperforming loans               405.3       380.9       282.5       284.9       248.9       237.7       239.6       197.9
Other real estate owned                    23.0        23.6        23.2        27.0        26.8        24.2        28.2        36.1
- -----------------------------------------------------------------------------------------------------------------------------------
  Total nonperforming assets          $   428.3   $   404.5   $   305.7   $   311.9   $   275.7   $   261.9   $   267.8   $   234.0
===================================================================================================================================
Ratios
Nonperforming loans to
  total loans                              0.56%       0.53%       0.40%       0.42%       0.38%       0.37%       0.38%       0.32%
Nonperforming assets to total loans
  plus other real estate owned             0.59        0.56        0.43        0.45        0.42        0.41        0.43        0.38
Accruing Loans Past Due
  90 Days or More                     $   181.2   $   150.8   $   189.4   $   160.1   $   117.4   $   113.1   $   101.7   $   103.8
===================================================================================================================================
</TABLE>

Supervision And Regulation

As a bank holding company and a financial holding company, the Company is
subject to the regulation and supervision of the Board of Governors of the
Federal Reserve System (the "Federal Reserve"). As of December 31, 1999, the
Company had 29 bank subsidiaries which were subject to supervision and
regulation by applicable state and federal banking agencies, including the
Federal Reserve, the Office of the Comptroller of the Currency (the
"Comptroller") and the Federal Deposit Insurance Corporation (the "FDIC").
Effective January 1, 2000, 27 of the bank subsidiaries merged into SunTrust
Bank, Atlanta, which changed its name to SunTrust Bank. SunTrust Bank (the
"Bank") is a Georgia state bank which now has branches in Georgia, Florida,
Tennessee, Alabama, Virginia, Maryland, and the District of Columbia. The Bank
is a member of the Federal Reserve System, and is regulated by the Federal
Reserve and the Georgia Department of Banking and Finance.

     The Bank is subject to various requirements and restrictions under federal
and state law, including requirements to maintain reserves against deposits,
restrictions on the types and amounts of loans that may be made and the interest
that may be charged thereon, and limitations on the types of investments that
may be made and the types of services that may be offered. Various consumer laws
and regulations also affect the operations of the Bank. In addition to the
impact of regulation, commercial banks are affected significantly by the actions
of the Federal Reserve as it attempts to control the money supply and credit
availability in order to influence the economy.

32 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

     Pursuant to the Riegle-Neal Interstate Banking and Branching Efficiency Act
of 1994, bank holding companies from any state may acquire banks located in any
other state, subject to certain conditions, including concentration limits. In
addition, a bank may establish branches across state lines by merging with a
bank in another state (unless applicable state law prohibits such interstate
mergers), provided certain conditions are met.

     There are a number of obligations and restrictions imposed on bank holding
companies and their depository institution subsidiaries by federal law and
regulatory policy that are designed to reduce potential loss exposure to the
depositors of such depository institutions and to the FDIC insurance fund in the
event the depository institution becomes in danger of default or is in default.
For example, under a policy of the Federal Reserve with respect to bank holding
company operations, a bank holding company is required to serve as a source of
financial strength to its subsidiary depository institutions and commit
resources to support such institutions in circumstances where it might not do so
absent such policy. In addition, the "cross-guarantee" provisions of federal law
require insured depository institutions under common control to reimburse the
FDIC for any loss suffered or reasonably anticipated as a result of the default
of a commonly controlled insured depository institution or for any assistance
provided by the FDIC to a commonly controlled insured depository institution in
danger of default.

     The federal banking agencies have broad powers under current federal law to
take prompt corrective action to resolve problems of insured depository
institutions. The extent of these powers depends upon whether the institutions
in question are "well capitalized," "adequately capitalized,"
"undercapitalized," "significantly undercapitalized" or "critically undercapi-
talized" as such terms are defined under regulations issued by each of the
federal banking agencies.

     There are various legal and regulatory limits on the extent to which the
Bank may pay dividends or otherwise supply funds to the Company. In addition,
federal and state bank regulatory agencies also have the authority to prevent a
bank or bank holding company from paying a dividend or engaging in any other
activity that, in the opinion of the agency, would constitute an unsafe or
unsound practice.

     The Company's nonbanking subsidiaries are regulated and supervised by
various regulatory bodies. For example, SunTrust Equitable Securities
Corporation is a broker-dealer and investment adviser registered with the
Securities and Exchange Commission ("SEC") and a member of the New York Stock
Exchange, Inc. and the National Association of Securities Dealers, Inc.
("NASD"). SunTrust Securities, Inc. is also a broker-dealer registered with the
SEC and a member of the NASD. Trusco Capital Management, Inc. is an investment
adviser registered with the SEC. The Company also has one limited purpose
national bank subsidiary, SunTrust BankCard, N.A., which is regulated by the
Comptroller.

     On November 12, 1999, financial modernization legislation known as the
Gramm-Leach-Bliley Act (the "Act") was signed into law. The Act creates a new
type of financial services company called a financial holding company. A bank
holding company which elects to become a financial holding company may engage in
expanded securities activities and insurance sales and underwriting activities,
and may also acquire securities firms and insurance companies, subject in each
case to certain conditions. Securities firms and insurance companies may also
choose to establish or become financial holding companies and thereby acquire
banks, subject to certain conditions. The Company has elected to become a
financial holding company under the Act, major provisions of which became
effective on March 11, 2000.

     There have been a number of other legislative and regulatory proposals that
would have an impact on the operation of bank/financial holding companies and
their bank and nonbank subsidiaries. It is impossible to predict whether or in
what form these proposals may be adopted in the future and, if adopted, what
their effect will be on the Company.

                                                         SunTrust Banks, Inc. 33
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

A Warning About Forward-Looking Information

This Annual Report contains forward-looking statements. The Company may also
make written forward-looking statements in periodic reports to the Securities
and Exchange Commission, proxy statements, offering circulars and prospectuses,
press releases and other written materials and oral statements made by
SunTrust's officers, directors or employees to third parties. Statements that
are not historical facts, including statements about the Company's beliefs and
expectations, are forward-looking statements. These statements are based on
beliefs and assumptions of SunTrust's management, and on information currently
available to such management. Forward-looking statements include statements
preceded by, followed by or that include the words "believes," "expects,"
"anticipates," "plans," "estimates" or similar expressions. Forward-looking
statements speak only as of the date they are made, and the Company undertakes
no obligation to update publicly any of them in light of new information or
future events.

     Forward-looking statements involve inherent risks and uncertainties.
Management cautions the readers that a number of important factors could cause
actual results to differ materially from those contained in any forward-looking
statement. Such factors include, but are not limited to, the following:
competitive pressures among depository and other financial institutions may
increase significantly; changes in the interest rate environment may reduce
margins; general economic or business conditions may lead to a deterioration in
credit quality or a reduced demand for credit; legislative or regulatory
changes, including changes in accounting standards, may adversely affect the
business in which SunTrust is engaged; changes may occur in the securities
markets; and competitors of SunTrust may have greater financial resources and
develop products that enable such competitors to compete more successfully than
SunTrust.

     Other factors that may cause actual results to differ from the forward-
looking statements include the following: the timely development of competitive
new products and services by the Company and the acceptance of such products and
services by customers; changes in consumer spending and saving habits; the
effects of competitors' pricing policies; the Company's success in managing the
costs associated with the expansion of existing distribution channels and
developing new ones, and in realizing increased revenues from such distribution
channels, including cross-selling initiatives and electronic commerce-based
efforts; and mergers and acquisitions and their integration into the Company and
management's ability to manage these and other risks.

     Management of SunTrust believes these forward-looking statements are
reasonable; however, undue reliance should not be placed on such forward-looking
statements, which are based on current expectations.

     Forward-looking statements are not guarantees of performance. They involve
risks, uncertainties and assumptions. The future results and shareholder values
of SunTrust may differ materially from those expressed in the forward-looking
statements contained in this annual report. Many of the factors that will
determine these results and values are beyond SunTrust's ability to control or
predict.

Community Reinvestment

2000 was a year of change at SunTrust. On January 1, the Bank began operating
under a single charter rather than having separately chartered units in each
market. But while SunTrust is now one Bank, it remains committed to its
community focus. "Build your community and you build your bank" has always been
and remains the operating philosophy of SunTrust.

     The SunTrust market area is extremely diverse, ranging from major
metropolitan areas to small rural communities, and SunTrust recognizes that each
community has unique needs and resources. SunTrust's community reinvestment
program emphasizes local control and accountability, with central coordination
and direction where appropriate. In each market, SunTrust has designated a
senior executive to oversee its community activities and ensure that the Bank is

34 2000 Annual Report
<PAGE>

MANAGEMENT'S DISCUSSION
- --------------------------------------------------------------------------------

doing its part. This approach ensures that even as the One Bank operating model
is implemented, SunTrust's traditional commitment to its local communities will
continue.

     SunTrust provides financial support to community building efforts through
its extensive corporate contributions, investments, and lending activities. In
2000, SunTrust approved 13,148 loans totaling approximately $1.2 billion to
provide housing in low- to moderate-income areas. Additionally, 31,784 loans
totaling $2.4 billion have been approved for families classified as low-to
moderate-income to purchase or rehabilitate their homes. Businesses in these
communities received 38,302 loans from SunTrust totaling more than $4 billion.
More than three-quarters of these loans had an original principal balance of
$100,000 or less. Also in 2000, SunTrust made 22,790 loans totaling over $1.5
billion to small businesses with annual revenues of $1 million or less. In rural
markets, small farms also received support in the form of 1,456 loans totaling
$102 million. Eighty percent of these loans were for $100,000 or less. In
addition, SunTrust made $318 million in community development loans during 2000.
Through membership in the Federal Home Loan Bank, SunTrust has provided funding
for affordable housing projects under the FHLB's Affordable Housing Program and
Community Reinvestment Program.

     SunTrust Community Development Corporation and its subsidiary, Regency
Developers, Inc., have become significant developers of affordable housing for
low- and moderate-income families. Since Regency became part of SunTrust, it has
developed more than 2,500 units of affordable housing in communities from
Virginia to Florida. Through its investments in low income housing tax credits,
SunTrust has now provided equity capital for more than 10,000 affordable housing
units across the Southeastern and Mid-Atlantic regions of the United States.

     SunTrust supports its communities through a variety of investments and
contributions such as low-income housing tax credits, funding for local and
regional groups engaged in providing affordable housing and promoting small
business development and targeted mortgage-backed securities. The combined
investment in community development projects and organizations now totals more
than $200 million. By participating in the public finance efforts of state,
county and municipal governments, activities such as school construction, public
housing and environmental cleanup and protection programs have been financed.

Legal Proceedings

The Company and its subsidiaries are parties to numerous claims and lawsuits
arising in the course of their normal business activities, some of which involve
claims for substantial amounts. Although the ultimate outcome of these suits
cannot be ascertained at this time, it is the opinion of management that none of
these matters, when resolved, will have a material effect on the Company's
consolidated results of operations or financial position.

Competition

All aspects of the Company's business are highly competitive. The Company faces
aggressive competition from other domestic and foreign lending institutions and
from numerous other providers of financial services. The ability of nonbanking
financial institutions to provide services previously reserved for commercial
banks has intensified competition. Because nonbanking financial institutions are
not subject to the same regulatory restrictions as banks and bank holding
companies, they can often operate with greater flexibility and lower cost
structures. Securities firms and insurance companies that elect to become
financial holding companies may acquire banks and other financial institutions.
This may significantly change the competitive environment in which the Company
and its subsidiaries conduct business.

Properties

The Company's headquarters are located in Atlanta, Georgia. As of December 31,
2000, SunTrust Bank owned 882 of its 1,129 full-service banking offices, and
leased the remaining banking offices. (See Note 7 to the Consolidated Financial
Statements.)

                                                         SunTrust Banks, Inc. 35
<PAGE>

MANAGEMENT'S STATEMENT OF RESPONSIBILITY FOR FINANCIAL INFORMATION
- --------------------------------------------------------------------------------

Financial statements and information in this Annual Report were prepared in
conformity with generally accepted accounting principles. Management is
responsible for the integrity and objectivity of the financial statements and
related information. Accordingly, it maintains an extensive system of internal
controls and accounting policies and procedures to provide reasonable assurance
of the accountability and safeguarding of Company assets, and of the accuracy of
financial information. These procedures include management evaluations of asset
quality and the impact of economic events, organizational arrangements that
provide an appropriate division of responsibility and a program of internal
audits to evaluate independently the adequacy and application of financial and
operating controls and compliance with Company policies and procedures.

     The Company's independent public accountants, Arthur Andersen LLP, express
their opinion as to the fairness of the financial statements presented. Their
opinion is based on an audit conducted in accordance with generally accepted
auditing standards as described in the second paragraph of their report.

     The Board of Directors, through its Audit Committee, is responsible for
ensuring that both management and the independent public accountants fulfill
their respective responsibilities with regard to the financial statements. The
Audit Committee, composed entirely of directors who are not officers or
employees of the Company, meets periodically with both management and the
independent public accountants to ensure that each is carrying out its
responsibilities. The independent public accountants have full and free access
to the Audit Committee and meet with it, with and without management present, to
discuss auditing and financial reporting matters.

     The Company assessed its internal control system as of December 31, 2000,
in relation to criteria for effective internal control over consolidated
financial reporting described in "Internal Control -Integrated Framework" issued
by the Committee of Sponsoring Organizations of the Treadway Commission. Based
on this assessment, the Company believes that, as of December 31, 2000, its
system of internal controls over consolidated financial reporting met those
criteria.

L. Phillip Humann

Chairman of the Board of Directors,
President and Chief Executive Officer

John W. Spiegel

Vice Chairman
and Chief Financial Officer

William P. O'Halloran

Senior Vice President
and Controller


Abbreviations

Within the consolidated financial statements and the notes thereto, the
following references will be used:
        SunTrust Banks, Inc. - Company or SunTrust
        SunTrust Bank Holding Company - Bank Parent Company
        SunTrust Bank - Bank
        Crestar Financial Corporation - Crestar
        SunTrust Banks, Inc. Parent Company - Parent Company

Index To Consolidated Financial Statements
                                                              Page

        Consolidated Statements Of Income                       38
        Consolidated Balance Sheets                             39
        Consolidated Statements Of Shareholders' Equity         40
        Consolidated Statements Of Cash Flow                    41
        Notes To Consolidated Financial Statements              42

36 2000 Annual Report
<PAGE>

REPORT OF INDEPENDENT PUBLIC ACCOUNTANTS
- --------------------------------------------------------------------------------

To SunTrust Banks, Inc.

We have audited the accompanying consolidated balance sheets of SunTrust Banks,
Inc. (a Georgia corporation) and subsidiaries as of December 31, 2000 and 1999
and the related consolidated statements of income, shareholders' equity and cash
flow for each of the three years in the period ended December 31, 2000. These
financial statements are the responsibility of the Company's management. Our
responsibility is to express an opinion on these financial statements based on
our audits.

     We conducted our audits in accordance with auditing standards generally
accepted in the United States. Those standards require that we plan and perform
the audit to obtain reasonable assurance about whether the financial statements
are free of material misstatement. An audit includes examining, on a test basis,
evidence supporting the amounts and disclosures in the financial statements. An
audit also includes assessing the accounting principles used and significant
estimates made by management, as well as evaluating the overall financial
statement presentation. We believe that our audits provide a reasonable basis
for our opinion.

     In our opinion, the consolidated financial statements referred to above
present fairly, in all material respects, the financial position of SunTrust
Banks, Inc. and subsidiaries as of December 31, 2000 and 1999, and the results
of their operations and their cash flow for each of the three years in the
period ended December 31, 2000, in conformity with accounting principles
generally accepted in the United States.


Atlanta, Georgia         Arthur Andersen LLP
February 13, 2001

                                                         SunTrust Banks, Inc. 37
<PAGE>

CONSOLIDATED STATEMENTS OF INCOME
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                      Year Ended December 31
(Dollars in thousands except per share data)                                 2000              1999                1998
- -------------------------------------------------------------------------------------------------------------------------
<S>                                                                      <C>               <C>                <C>
Interest Income
Interest and fees on loans                                               $ 5,605,320       $ 4,744,609        $ 4,555,244
Interest and fees on loans held for sale                                     110,563           172,153            180,383
Interest and dividends on securities available for sale
  Taxable interest                                                           916,573           859,002            759,653
  Tax-exempt interest                                                         25,794            30,682             35,733
  Dividends                                                                   64,885            66,906             58,531
Interest on funds sold                                                        92,782            73,382             71,639
Interest on deposits in other banks                                              865             2,665              5,772
Other interest                                                                28,637            10,809              8,945
- -------------------------------------------------------------------------------------------------------------------------
  Total interest income                                                    6,845,419         5,960,208          5,675,900
- -------------------------------------------------------------------------------------------------------------------------
Interest Expense
Interest on deposits                                                       2,452,919         1,626,132          1,644,229
Interest on funds purchased                                                  651,235           749,561            634,086
Interest on other short-term borrowings                                       97,903            79,521            127,800
Interest on long-term debt                                                   534,924           359,538            340,664
- -------------------------------------------------------------------------------------------------------------------------
  Total interest expense                                                   3,736,981         2,814,752          2,746,779
- -------------------------------------------------------------------------------------------------------------------------
Net Interest Income                                                        3,108,438         3,145,456          2,929,121
Provision for loan losses - Note 6                                           133,974           170,437            214,602
- -------------------------------------------------------------------------------------------------------------------------
Net interest income after provision for loan losses                        2,974,464         2,975,019          2,714,519
- -------------------------------------------------------------------------------------------------------------------------
Noninterest Income
Trust income                                                                 493,929           495,613            453,328
Other charges and fees                                                       525,920           471,486            398,760
Service charges on deposit accounts                                          459,653           438,107            401,095
Mortgage production related income                                            90,061           153,055            238,234
Mortgage servicing related income                                             32,832            27,056              2,828
Other noninterest income - Note 19                                           164,614           149,675            151,418
Securities gains (losses) - Note 4                                             6,616          (109,076)             8,207
- -------------------------------------------------------------------------------------------------------------------------
  Total noninterest income                                                 1,773,625         1,625,916          1,653,870
- -------------------------------------------------------------------------------------------------------------------------
Noninterest Expense
Salaries and other compensation - Note 12                                  1,468,967         1,522,570          1,433,703
Employee benefits - Note 12                                                  175,035           175,801            181,781
Equipment expense                                                            193,709           198,464            178,766
Net occupancy expense                                                        202,608           197,439            192,198
Marketing and customer development                                           106,215           105,429            107,092
Merger-related expenses - Note 2                                              42,444            45,556            119,419
Other noninterest expense - Note 20                                          639,555           660,019            657,124
- -------------------------------------------------------------------------------------------------------------------------
  Total noninterest expense                                                2,828,533         2,905,278          2,870,083
- -------------------------------------------------------------------------------------------------------------------------
Income before provision for income taxes and extraordinary gain            1,919,556         1,695,657          1,498,306
Provision for income taxes - Note 11                                         625,456           571,705            527,289
- -------------------------------------------------------------------------------------------------------------------------
Income before extraordinary gain                                           1,294,100         1,123,952            971,017
Extraordinary gain, net of taxes - Notes 3 and 11                                 --           202,648                 --
- -------------------------------------------------------------------------------------------------------------------------
  Net Income                                                             $ 1,294,100       $ 1,326,600        $   971,017
=========================================================================================================================
Net income per average common share - Note 10:
  Diluted
    Income before extraordinary gain                                     $      4.30       $      3.50        $      3.04
    Extraordinary gain                                                            --              0.63                 --
- -------------------------------------------------------------------------------------------------------------------------
    Net income                                                           $      4.30       $      4.13        $      3.04
=========================================================================================================================
  Basic
    Income before extraordinary gain                                     $      4.35       $      3.54        $      3.08
    Extraordinary gain                                                            --              0.64                 --
- -------------------------------------------------------------------------------------------------------------------------
    Net income                                                           $      4.35       $      4.18        $      3.08
=========================================================================================================================
Dividends declared per common share                                      $      1.48       $      1.38        $      1.00
Average common shares - diluted                                              300,956           321,174            319,711
Average common shares - basic                                                297,834           317,079            314,908
Includes dividends on 48,266,496 shares of common stock
  of The Coca-Cola Company                                               $    32,821       $    30,891        $    28,960
=========================================================================================================================
</TABLE>

See notes to consolidated financial statements.

38 2000 Annual Report
<PAGE>

CONSOLIDATED BALANCE SHEETS
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                             At December 31
(Dollars in thousands)                                                   2000             1999
- --------------------------------------------------------------------------------------------------
<S>                                                                 <C>              <C>
Assets
Cash  and due from banks                                            $   4,110,489    $   3,909,687
Interest-bearing  deposits in other banks                                  13,835           22,237
Funds sold                                                              1,267,028        1,587,442
Trading account                                                           941,854          259,547
Securities  available for sale - Note 4                                18,810,311       18,317,297
Loans held for sale                                                     1,759,281        1,531,787
Loans - Notes 5, 13 and 14                                             72,239,820       66,002,831
Allowance  for loan losses - Note 6                                      (874,547)        (871,323)
- --------------------------------------------------------------------------------------------------
  Net loans                                                            71,365,273       65,131,508
Premises and equipment - Note 7                                         1,629,071        1,636,484
Intangible assets                                                         810,860          804,632
Customers'  acceptance liability                                          184,157          192,045
Other assets - Note 12                                                  2,604,221        1,997,302
- --------------------------------------------------------------------------------------------------
  Total assets                                                      $ 103,496,380    $  95,389,968
==================================================================================================

Liabilities and Shareholders' Equity - Notes 10 and 12
Noninterest-bearing deposits                                        $  15,064,017    $  14,200,522
Interest-bearing  deposits                                             54,469,320       45,900,007
- --------------------------------------------------------------------------------------------------
 Total deposits                                                        69,533,337       60,100,529
Funds purchased                                                        10,895,944       15,911,917
Other short-term borrowings--Note 8                                     1,761,985        2,259,010
Long-term debt - Note 9                                                 7,895,430        4,967,346
Guaranteed  preferred beneficial interests in debentures - Note 9       1,050,000        1,050,000
Acceptances outstanding                                                   184,157          192,045
Other liabilities - Note 11                                             3,936,319        3,282,259
- --------------------------------------------------------------------------------------------------
  Total liabilities                                                    95,257,172       87,763,106
- --------------------------------------------------------------------------------------------------

Commitments and contingencies - Notes 7, 9, 13 and 16

Preferred stock, no par value; 50,000,000 shares authorized;
none issued                                                                    --               --
Common stock, $1.00 par value                                             323,163          323,163
Additional paid in capital                                              1,274,416        1,293,387
Retained earnings                                                       6,312,044        5,461,351
Treasury stock and other                                               (1,613,189)      (1,013,861)
- --------------------------------------------------------------------------------------------------
 Realized shareholders' equity                                          6,296,434        6,064,040
Accumulated  other comprehensive income - Notes 4 and 18                1,942,774        1,562,822
- --------------------------------------------------------------------------------------------------
  Total shareholders' equity                                            8,239,208        7,626,862
- --------------------------------------------------------------------------------------------------
  Total liabilities and shareholders' equity                        $ 103,496,380    $  95,389,968
==================================================================================================
Common  shares outstanding                                            296,266,329      308,353,207
Common shares authorized                                              750,000,000      500,000,000
Treasury shares of common stock                                        26,896,428       14,809,550

Includes net unrealized gains on securities available for sale      $   3,048,313    $   2,527,705
==================================================================================================
</TABLE>
See notes to consolidated financial statements.
                                                         SunTrust Banks, Inc. 39
<PAGE>

CONSOLIDATED STATEMENTS OF SHAREHOLDERS' EQUITY
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                                       Accumulated
                                                           Additional                       Treasury    Other Com-
                                                Common        Paid in      Retained        Stock and    prehensive
(In thousands)                                   Stock        Capital       Earnings        Other/1/        Income          Total
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                                        <C>            <C>            <C>            <C>            <C>            <C>
Balance, January 1, 1998                   $   318,571    $ 1,087,511    $ 3,967,359    $  (109,503)   $ 2,048,153    $ 7,312,091
Net Income                                          --             --        971,017             --             --        971,017
Other comprehensive income:
Change in unrealized gains (losses) on
  securities, net of taxes                          --             --             --             --         40,054         40,054
                                                                                                                      -----------
Total comprehensive income                                                                                              1,011,071
Cash dividends declared, $1.00 per share            --             --       (352,454)            --             --       (352,454)
Exercise of stock options                          810          1,366             --         25,166             --         27,342
Acquisition and retirement of stock               (190)            --        (10,540)      (294,878)            --       (305,608)
Restricted stock activity                           90          8,378             --         (8,468)            --             --
Amortization of compensation element
  of restricted stock                               --             --             --         12,771             --         12,771
Stock issued for acquisitions                    1,619        108,607             --         93,846             --        204,072
Issuance of stock for employee
  benefit plans                                  1,005         58,742             --         17,912             --         77,659
Stock issued in private placement                  580         28,407             --        162,713             --        191,700
- ---------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1998                     322,485      1,293,011      4,575,382       (100,441)     2,088,207      8,178,644
Net income                                          --             --      1,326,600             --             --      1,326,600
Other comprehensive income:
Change in unrealized gains (losses) on
  securities, net of taxes                          --             --             --             --       (525,385)      (525,385)
                                                                                                                      -----------
Total comprehensive income                                                                                                801,215
Cash dividends declared, $1.38 per share            --             --       (440,631)            --             --       (440,631)
Exercise of stock options                          575         (8,661)            --         23,116             --         15,030
Acquisition of stock                                --             --             --       (954,642)            --       (954,642)
Restricted stock activity                           11            735             --           (746)            --             --
Amortization of compensation element
  of restricted stock                               --             --             --         15,557             --         15,557
Issuance of stock for employee
  benefit plans                                     92          8,302             --          3,295             --         11,689
- ---------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1999                     323,163      1,293,387      5,461,351     (1,013,861)     1,562,822      7,626,862
Net income                                          --             --      1,294,100             --             --      1,294,100
Other comprehensive income:
Change in unrealized gains (losses) on
  securities, net of taxes                          --             --             --             --        379,952        379,952
                                                                                                                      -----------
Total comprehensive income                                                                                              1,674,052
Cash dividends declared, $1.48 per share            --             --       (443,407)            --             --       (443,407)
Exercise of stock options                           --        (11,767)            --         29,672             --         17,905
Acquisition of stock                                --             --             --       (668,391)            --       (668,391)
Restricted stock activity                           --           (795)            --            795             --             --
Amortization of compensation element of
  restricted stock                                  --             --             --          9,408             --          9,408
Issuance of stock for employee
  benefit plans                                     --         (6,409)            --         29,188             --         22,779
- ---------------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 2000                 $   323,163    $ 1,274,416    $ 6,312,044    $(1,613,189)   $ 1,942,774    $ 8,239,208
=================================================================================================================================
</TABLE>

/1/ Balance at December 31, 2000 includes $1,568,792 thousand for treasury stock
    and $44,397 thousand for compensation element of restricted stock.

See notes to consolidated financial statements.

40 2000 Annual Report
<PAGE>

CONSOLIDATED STATEMENTS OF CASH FLOW
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                                                  Year Ended December 31
(In thousands)                                                            2000             1999              1998
- -------------------------------------------------------------------------------------------------------------------
<S>                                                                  <C>              <C>              <C>
Cash Flow from Operating Activities
Net income                                                           $  1,294,100     $  1,326,600     $    971,017
Adjustments to reconcile net income to net cash
  provided by (used in) operating activities:
   Extraordinary gain, net of taxes                                            --         (202,648)              --
   Depreciation, amortization and accretion                               299,957          284,993          282,599
   Provisions for loan losses and foreclosed property                     134,353          173,789          215,225
   Deferred income tax provision                                          190,103          183,842           39,115
   Amortization of compensation element of restricted stock                 9,408           15,557           12,771
   Securities (gains) losses                                               (6,616)         109,076           (8,207)
   Net gain on sale of noninterest earning assets                          (9,777)         (28,887)          (8,823)
   Net (increase) decrease in loans held for sale                        (227,494)       2,016,768       (2,259,825)
   Net increase in accrued interest receivable,
     prepaid expenses and other assets                                 (1,494,731)        (108,769)        (897,527)
   Net increase (decrease) in accrued interest payable,
     accrued expenses and other liabilities                               323,302         (164,030)         706,691
   Other, net                                                                  --               --           45,735
- -------------------------------------------------------------------------------------------------------------------
     Net cash provided by (used in) operating activities                  512,605        3,606,291         (901,229)
- -------------------------------------------------------------------------------------------------------------------
Cash Flow from Investing Activities
Proceeds from maturities of securities available for sale               2,195,575        3,668,622        4,484,087
Proceeds from sales of securities available for sale                    1,365,509        5,857,310        4,343,241
Purchases of securities available for sale                             (3,545,929)     (11,249,089)     (10,572,056)
Net increase in loans                                                  (6,355,547)      (4,454,927)      (6,328,474)
Capital expenditures                                                     (145,821)        (257,179)        (259,032)
Proceeds from sale of assets                                                9,904           59,577          136,875
Net funds received in acquisitions                                             --               --           14,857
Loan recoveries                                                            58,910           65,650           70,684
Other, net                                                                     --               --           (4,611)
- -------------------------------------------------------------------------------------------------------------------
  Net cash used in investing activities                                (6,417,399)      (6,310,036)      (8,114,429)
- -------------------------------------------------------------------------------------------------------------------
Cash Flow from Financing Activities
Net increase in deposits                                                9,432,808        1,067,246        4,452,499
Net (decrease) increase in funds purchased and
  other short-term borrowings                                          (5,512,998)       2,238,108        2,671,305
Proceeds from issuance of long-term debt                                4,191,114        1,095,872        2,205,211
Repayment of long-term debt                                            (1,263,030)        (886,395)        (407,700)
Proceeds from the exercise of stock options                                17,905           15,030           27,342
Proceeds from stock issuance                                               22,779           11,689          191,700
Proceeds used in acquisition and retirement of stock                     (668,391)        (954,642)        (305,608)
Dividends paid                                                           (443,407)        (440,631)        (352,454)
- -------------------------------------------------------------------------------------------------------------------
  Net cash provided by financing activities                             5,776,780        2,146,277        8,482,295
- -------------------------------------------------------------------------------------------------------------------
Net decrease in cash and cash equivalents                                (128,014)        (557,468)        (533,363)
Cash and cash equivalents at beginning of year                          5,519,366        6,076,834        6,610,197
- -------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of year                             $  5,391,352     $  5,519,366     $  6,076,834
===================================================================================================================
Supplemental Disclosure
Interest paid                                                        $  3,618,302     $  2,812,819     $  2,770,872
Income taxes paid                                                         540,212          530,786          482,621
Non-cash impact of securitizing loans                                     925,380               --               --
===================================================================================================================
</TABLE>

See notes to consolidated financial statements.

                                                         SunTrust Banks, Inc. 41
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- --------------------------------------------------------------------------------

Note 1 Accounting Policies

General

The consolidated financial statements include the accounts of the Company and
its subsidiaries. All significant intercompany accounts and transactions have
been eliminated. Results of operations of companies purchased are included from
the dates of acquisition. Assets and liabilities of purchased companies are
stated at estimated fair values at the date of acquisition.

     The preparation of financial statements in conformity with generally
accepted accounting principles requires management to make estimates and
assumptions that affect the reported amounts of assets and liabilities, the
disclosure of contingent assets and liabilities at the date of the financial
statements and the reported amounts of revenues and expenses during the
reporting period. Actual results could vary from these estimates; however, in
the opinion of management, such variances would not be material. Certain
reclassifications have been made to prior year amounts to conform with the 2000
presentation.

Securities

Securities in the investment portfolio are classified as securities available
for sale and are carried at market value with unrealized gains and losses, net
of any tax effect, included in accumulated other comprehensive income and added
to or deducted from realized shareholders' equity to determine total
shareholders' equity.

     Trading account securities are carried at market value with the gains and
losses, determined using the specific identification method, recognized
currently in the statement of income. Included in noninterest income are
realized and unrealized gains and losses resulting from such market value
adjustments of trading account securities and from recording the results of
sales.

Loans Held For Sale

Loans held for sale are carried at the lower of aggregate cost or market value.
Adjustments to reflect market value and realized gains and losses upon ultimate
sale of the loans are classified as other income.

Loans

Interest income on all types of loans is accrued based upon the outstanding
principal amounts except those classified as nonaccrual loans. Interest accrual
is discontinued when it appears that future collection of principal or interest
according to the contractual terms may be doubtful. Interest income on
nonaccrual loans is recognized on a cash basis if there is no doubt of future
collection of principal. Loans classified as nonaccrual, except for smaller
balance homogenous loans, which include consumer and residential loans, meet the
criteria to be considered impaired loans. The Company classifies a loan as
nonaccrual with the occurrence of one of the following events: (i) interest or
principal has been in default 90 days or more, unless the loan is well secured
and in the process of collection; (ii) collection of recorded interest or
principal is not anticipated; or (iii) income for the loan is recognized on a
cash basis due to the deterioration in the financial condition of the debtor.
However, other consumer and residential real estate loans are normally placed on
nonaccrual when payments have been in default for 90 days or more.

     SunTrust measures the impairment of a loan based on the present value of
expected future cash flows discounted at the loan's effective interest rate. The
exception to this policy is real estate loans, whose impairment is based on the
estimated fair value of the collateral. If the present value of the expected
future cash flows (or the fair value of the collateral) is less than the
recorded investments in the loans (principal, accrued interest, net deferred
loan fees or costs, and unamortized premium or discount), SunTrust includes this
deficiency in evaluating the overall adequacy of the allowance for loan losses.

     Fees and incremental direct costs associated with the loan origination and
pricing process are deferred and amortized as level yield adjustments over the
respective loan terms. Fees received for providing loan commitments and letter
of credit facilities that result in loans are deferred and then recognized over
the term of the loan as an adjustment of the yield. Fees on commitments and
letters of credit that are not expected to be funded are amortized into
noninterest income by the straight-line method over the commitment period.

Allowance For Loan Losses

The Company's allowance for loan losses is that amount considered adequate to
absorb inherent losses in the portfolio based on management's evaluations of the
size and current risk characteristics of the loan portfolio. Such evaluations
consider the balance of problem loans and prior loan loss experience as well as
the impact of current economic conditions and other risk factors. Specific
allowances for loan losses are allocated for impaired loans based on a
comparison of the recorded carrying value in the loan to either the present
value of the loan's expected cash flow, the loan's estimated market price or the
estimated fair value of the underly-

42 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- --------------------------------------------------------------------------------

ing collateral. Prior loss experience is based on a statistical loss migration
analysis that examines loss experience and the related internal gradings of
loans charged off. The general economic conditions and other risk elements are
determined primarily by management and are based on knowledge of specific
economic factors that might affect the collectibility of loans.

Long-lived Assets

Premises and equipment are stated at cost less accumulated depreciation and
amortization. Depreciation has been calculated primarily using the straight-line
method over the assets' estimated useful lives. Certain leases are capitalized
as assets for financial reporting purposes. Such capitalized assets are
amortized, using the straight-line method, over the terms of the leases.
Maintenance and repairs are charged to expense and betterments are capitalized.

     Intangible assets consist primarily of goodwill and mortgage servicing
rights. Goodwill associated with purchased companies is being amortized on the
straight-line method over various periods ranging from 25 to 40 years. The
Company recognizes as assets the rights to service mortgage loans for others
whether the servicing rights are acquired through purchase or loan origination.
Purchased mortgage servicing rights are capitalized at cost. For loans
originated and sold where the servicing rights have been retained, the Company
allocates the cost of the loan and the servicing rights based on their relative
fair market values. Mortgage servicing rights are amortized over the estimated
period of the related net servicing revenues.

     Long-lived assets are evaluated regularly for other-than-temporary
impairment. If circumstances suggest that their value may be impaired and the
write-down would be material, an assessment of recoverability is performed prior
to any write-down of the asset. Impairment on intangibles is evaluated at each
balance sheet date or whenever events or changes in circumstances indicate that
the carrying amount should be assessed. Impairment for mortgage servicing rights
is determined based on the fair value of the rights stratified on the basis of
interest rate and type of related loan. Impairment, if any, is recognized
through a valuation allowance with a corresponding charge recorded in the income
statement.

Income Taxes

Deferred income tax assets and liabilities result from temporary differences
between the tax bases of assets and liabilities and their reported amounts in
the financial statements that will result in taxable or deductible amounts in
future years.

Earnings Per Share

Basic earnings per share are based on the weighted average number of common
shares outstanding during each period. Diluted earnings per share are based on
the weighted average number of common shares outstanding during each period,
plus common shares calculated for stock options and performance restricted stock
outstanding using the treasury stock method.

Cash Flows

For purposes of reporting cash flows, cash and cash equivalents include cash and
due from banks, interest-bearing deposits in other banks and funds sold (only
those items with an original maturity of three months or less).

Derivative Financial Instruments

SunTrust uses derivatives to hedge interest rate exposures by modifying the
interest rate characteristics of related balance sheet instruments. The specific
criteria required for derivatives used as hedges are described below.
Derivatives that do not meet the criteria for a hedge are carried at their
current market value. Future changes in value are recognized currently in
earnings.

     Derivatives used as hedges must be effective at reducing the risk
associated with the exposure being hedged and must be designated as a hedge at
the inception of the derivative contract. Derivatives used for hedging purposes
may include swaps, forwards, futures and options. The interest component
associated with derivatives used as hedges or to modify the interest rate
characteristics of assets and liabilities is recognized over the life of the
contract in net interest income. If a contract is cancelled prior to its
termination date, the cumulative change in the market value of such derivatives
is recorded as an adjustment to the carrying value of the underlying asset or
liability and recognized in net interest income over the expected remaining life
of the related asset or liability. In instances where the underlying instrument
is sold, the fair value of the associated derivative is recognized immediately
in the component of earnings relating to the underlying instrument.

     Beginning January 1, 2001, Statement of Financial Accounting Standards
("SFAS") No. 133 standardizes the accounting for derivative instruments and
hedging activities by requiring that an entity recognize those items as assets
or liabilities in the financial statements and measure them at their fair value.
If certain conditions are met, a derivative instrument may be specifically
designated as the hedge of: (a) the exposure to

                                                         SunTrust Banks, Inc. 43
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- --------------------------------------------------------------------------------

changes in the fair value of a recognized asset or liability, or of an
unrecognized firm commitment, (b) the exposure to variability in the cash flows
of a recognized asset, liability or forecasted transaction or (c) certain
foreign currency exposures. See Note 13 for additional information regarding
derivative instruments.

Recent Accounting Developments

In June 1998, the Financial Accounting Standards Board ("FASB") issued SFAS No.
133, "Accounting for Derivative Instruments and Hedging Activities." In June of
1999, SFAS No. 133 was amended by SFAS No. 137, "Accounting for Derivative
Instruments and Hedging Activities -- Deferral of the Effective Date of FASB
Statement No. 133." SFAS No. 137 delays the effective date of SFAS No. 133 until
fiscal years beginning after June 15, 2000. In June 2000, SFAS No. 133 was
amended by SFAS No. 138, "Accounting for Certain Derivative Instruments and
Certain Hedging Activities -- an Amendment of SFAS No. 133." SFAS No. 138
addresses issues related to implementation difficulties. Adoption of SFAS No.
133 is effective for fiscal quarters of fiscal years beginning after June 15,
2000. SunTrust adopted SFAS No. 133 effective January 1, 2001. SFAS No. 133 did
not have a material impact on the Company's financial position or results of
operation.

     In October 2000, the FASB issued SFAS No. 140, "Accounting for Transfers
and Servicing of Financial Assets and Extinguishments of Liabilities -- a
replacement of SFAS No. 125." It revises criteria for accounting for
securitizations, other financial-asset transfers and collateral and introduces
new disclosures, but otherwise carries forward most of SFAS No. 125's provisions
without amendment.

     This statement is effective for reporting periods beginning after March 31,
2001. However, the disclosure provisions are effective for fiscal years ending
after December 15, 2000. The adoption of this statement is not expected to have
a material impact on the Company's financial position or results of operations.

Note 2 Acquisitions

On December 31, 1998, the Company merged with Crestar Financial Corporation
(Crestar). During 2000, the Company recorded $42.4 million in pre-tax merger-
related charges compared to $45.6 million in 1999. These charges included $1.1
million in accelerated depreciation and amortization based upon estimates of
systems integration timetables, $0.8 million in severance and $40.5 million in
system integration costs. As of December 31, 2000, substantially all merger-
related expenses have been incurred.

     During the three-year period ended December 31, 2000, the Company has
consummated the following acquisitions that were accounted for as purchases and
individually did not have a material effect on the consolidated financial
statements.

<TABLE>
<CAPTION>
Date       Entity                                     Consideration                            Assets Acquired
- --------------------------------------------------------------------------------------------------------------
<S>        <C>                                        <C>                                      <C>
10/98      Citizens Bancorporation, Inc.              $39.2 million in cash and                $ 183 million
           (Marianna, Florida)                        603,919 shares of Company stock

1/98       Equitable Securities Corporation           2.3 million shares of                    $  48 million
           (Nashville, Tennessee)                     Company stock
</TABLE>

44 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- --------------------------------------------------------------------------------

Note 3 Extraordinary Gain

During the fourth quarter of 1999, the Company recorded an extraordinary gain of
$327.2 million, before taxes of $124.6 million, for the sale of the Company's
$1.5 billion consumer credit card portfolio to MBNA America Bank, N.A.

Note 4 Securities Available For Sale

Securities available for sale at December 31 were as follows:

<TABLE>
<CAPTION>
                                                                                 2000
                                                   --------------------------------------------------------------
                                                      Amortized             Fair       Unrealized      Unrealized
(In thousands)                                             Cost            Value            Gains          Losses
- -----------------------------------------------------------------------------------------------------------------
<S>                                                <C>               <C>              <C>             <C>
U.S. Treasury and other U.S. government
  agencies and corporations                        $  2,763,479      $  2,845,283     $    82,327     $       523
States and political subdivisions                       449,268           455,640           8,025           1,653
Mortgage-backed and asset-backed securities           9,516,485         9,567,192          86,756          36,049
Corporate bonds                                       2,362,238         2,300,800          36,943          98,381
Common stock of The Coca-Cola Company                       110         2,941,240       2,941,130              --
Other securities                                        670,418           700,156          29,786              48
- -----------------------------------------------------------------------------------------------------------------
  Total securities available for sale              $ 15,761,998      $ 18,810,311     $ 3,184,967     $   136,654
=================================================================================================================
</TABLE>

<TABLE>
<CAPTION>
                                                                                 1999
                                                   --------------------------------------------------------------
                                                      Amortized              Fair      Unrealized      Unrealized
(In thousands)                                             Cost             Value           Gains          Losses
- -----------------------------------------------------------------------------------------------------------------
<S>                                                <C>               <C>              <C>             <C>
U.S. Treasury and other U.S. government
  agencies and corporations                        $  2,543,472      $  2,510,259     $     2,536     $    35,749
States and political subdivisions                       530,310           528,616           5,955           7,649
Mortgage-backed and asset-backed securities           9,904,578         9,712,062           8,977         201,493
Corporate bonds                                       1,920,236         1,848,343              11          71,904
Common stock of The Coca-Cola Company                       110         2,811,523       2,811,413              --
Other securities                                        890,886           906,494          17,958           2,350
- -----------------------------------------------------------------------------------------------------------------
  Total securities available for sale              $ 15,789,592      $ 18,317,297     $ 2,846,850     $   319,145
=================================================================================================================
</TABLE>

     The amortized cost and fair value of investments in debt securities at
December 31, 2000 by contractual maturities are shown below. Expected maturities
will differ from contractual maturities because borrowers may have the right to
call or prepay obligations with or without call or prepayment penalties.

<TABLE>
<CAPTION>
                                                                                        Amortized            Fair
(In thousands)                                                                               Cost           Value
- -----------------------------------------------------------------------------------------------------------------
<S>                                                                                   <C>             <C>
Due in one year or less                                                               $   137,770     $   138,347
Due in one year through five years                                                      3,595,486       3,669,521
Due after five years through ten years                                                    990,503         999,225
After ten years                                                                           851,226         794,630
Mortgage-backed and asset-backed securities                                             9,516,485       9,567,192
- -----------------------------------------------------------------------------------------------------------------
  Total                                                                               $15,091,470     $15,168,915
=================================================================================================================
</TABLE>

     Proceeds from the sale of investments in debt securities were $1.4 billion,
$5.9 billion and $4.3 billion in 2000, 1999, and 1998. Gross realized gains were
$63.0, $10.9 and $7.9 million and gross realized losses on such sales were
$56.4, $117.2 and $1.2 million in 2000, 1999 and 1998.

     Securities available for sale that were pledged to secure public deposits,
securities sold under agreements to repurchase, trust and other funds had fair
values of $12.2 and $11.7 billion at December 31, 2000 and 1999.

                                                         SunTrust Banks, Inc. 45
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

Note 5 Loans

The composition of the Company's loan portfolio at December 31 is shown in the
following table:

(In thousands)                                       2000            1999
- -------------------------------------------------------------------------
Commercial                                    $30,781,090     $26,933,477
Real estate
  Construction                                  2,966,087       2,457,095
  Residential mortgages                        19,953,027      19,619,353
  Other                                         8,121,441       7,794,942
Credit card                                        76,747          77,364
Other consumer loans                           10,341,428       9,120,600
- -------------------------------------------------------------------------
  Total loans                                 $72,239,820     $66,002,831
=========================================================================

     Total nonaccrual and restructured loans at December 31, 2000 and 1999 were
$405.3 and $248.9 million, respectively. The gross amounts of interest income
that would have been recorded in 2000, 1999 and 1998 on nonaccrual and
restructured loans at December 31 of each year, if all such loans had been
accruing interest at their contractual rates, were $35.9, $25.9 and $22.8
million, while interest income actually recognized totaled $17.8, $16.5 and $8.2
million, respectively.

     In the normal course of business, the Company's banking subsidiaries have
made loans at prevailing interest rates and terms to directors and executive
officers of the Company and its subsidiaries, and to their related interests.
The aggregate dollar amount was $1,147.6 million at December 31, 2000 and
$1,648.9 million at December 31, 1999. Due to the consolidation of the Company's
bank charters, the number of related party directors was reduced in 2000. The
December 31, 1999 balance included $535.6 million in outstanding loans to
directors who are no longer considered related parties. During 2000, $3,264.3
million in related party loans were made and repayments totaled $3,230.0
million. None of these loans has been restructured, nor were any related party
loans charged off during 2000 and 1999.

Note 6 Allowance For Loan Losses

Activity in the allowance for loan losses is summarized in the table below:

(In thousands)                                2000          1999         1998
- -----------------------------------------------------------------------------
Balance at beginning of year            $  871,323    $  944,557    $ 933,533
Allowance from acquisitions and
 other activity - net                           --       (13,331)     (10,000)
Provision                                  133,974       170,437      214,602
Loan charge-offs                          (189,706)     (295,990)    (264,262)
Loan recoveries                             58,956        65,650       70,684
- -----------------------------------------------------------------------------
Balance at end of year                  $  874,547    $  871,323    $ 944,557
=============================================================================

     It is the opinion of management that the allowance was adequate at December
31, 2000, based on conditions reasonably known to management; however, the
allowance may be increased or decreased in the future based on loan balances
outstanding, changes in internally generated credit quality ratings of the loan
portfolio, trends in credit losses, changes in general economic conditions or
other risk factors.

46 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

Note 7 Premises And Equipment

Premises and equipment at December 31 were as follows:

(In thousands)                           Useful Life          2000          1999
- --------------------------------------------------------------------------------
Land                                                    $  344,116   $   335,564
Buildings and improvements              5 - 40 years     1,243,640     1,221,079
Leasehold improvements                  5 - 20 years       235,921       245,665
Furniture and equipment                 3 - 20 years     1,089,107     1,035,086
Construction in progress                                   161,186       119,603
- --------------------------------------------------------------------------------
                                                         3,073,970     2,956,997
Less accumulated depreciation and amortization           1,444,899     1,320,513
- --------------------------------------------------------------------------------
   Total premises and equipment                         $1,629,071   $ 1,636,484
================================================================================

     The carrying amounts of premises and equipment subject to mortgage
indebtedness (included in long-term debt) were not significant at December 31,
2000 and 1999.

     Various Company facilities and equipment are leased under both capital and
noncancelable operating leases with initial remaining terms in excess of one
year. Minimum payments, by year and in aggregate, as of December 31, 2000 were
as follows:

                                              Operating        Capital
(In thousands)                                   Leases         Leases
- ----------------------------------------------------------------------
2001                                          $  80,844       $  3,660
2002                                             70,563          3,929
2003                                             58,496          3,912
2004                                             50,152          3,800
2005                                             35,905          3,015
Thereafter                                      125,587         28,027
- ----------------------------------------------------------------------
  Total minimum lease payments                  421,547         46,343
- ----------------------------------------------------------------------
Amounts representing interest                                   24,876
- ----------------------------------------------------------------------
Present value of net minimum lease payments                   $ 21,467
======================================================================

     Net premises and equipment include $14.5 and $15.7 million at December 31,
2000 and 1999, respectively, related to capital leases.

     Aggregate rent expense for all operating leases (including contingent
rental expense) amounted to $90.6, $89.2 and $87.6 million for 2000, 1999 and
1998, respectively.

Note 8 Other Short-Term Borrowings

Other short-term borrowings at December 31 includes:

<TABLE>
<CAPTION>
                                                                    2000                            1999
                                                        -------------------------     --------------------------
(In thousands)                                             Balance          Rates         Balance          Rates
- ----------------------------------------------------------------------------------------------------------------
<S>                                                     <C>          <C>              <C>           <C>
Commercial paper                                       $   545,800   6.51% - 6.57%    $   719,025   5.00% - 6.50%
Federal funds purchased maturing in over one day           226,000   6.20% - 6.62%        175,260   5.00% - 5.50%
Short-term borrowing facility                                   --             --          61,154           5.90%
Master notes                                               357,258           5.70%        369,340           4.25%
U.S. Treasury demand notes                                 593,425           5.16%        918,933           3.74%
Other                                                       39,502        various          15,298        various
- ----------------------------------------------------------------------------------------------------------------
  Total other short-term  borrowings                   $ 1,761,985                    $ 2,259,010
================================================================================================================
</TABLE>

                                                         SunTrust Banks, Inc. 47
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     At December 31, 2000, $290.0 million of unused borrowings under unsecured
lines of credit from non-affiliated banks were available to the Parent Company
to support the outstanding commercial paper and provide for general liquidity
needs. The average balances of short-term borrowings for the years ended
December 31, 2000, 1999 and 1998, were $1.6, $1.7 and $2.4 billion,
respectively, while the maximum amount outstanding at any month-end during the
years ended December 31, 2000, 1999 and 1998, were $2.0, $2.3 and $3.5 billion,
respectively.

Note 9 Long-Term Debt And Guaranteed Preferred Beneficial Interests In
Debentures

Long-term debt and guaranteed preferred beneficial interests in debentures at
December 31 consisted of the following:

<TABLE>
<CAPTION>
(In thousands)                                                                                 2000           1999
- ---------------------------------------------------------------------------------------------------------------------
<S>                                                                                         <C>            <C>
Parent Company
Payment agreement due 2001                                                                  $    7,843     $   15,233
7.375% notes due 2002                                                                          200,000        200,000
Floating rate notes due 2002                                                                   250,000        250,000
6.125% notes due 2004                                                                          200,000        200,000
7.375% notes due 2006                                                                          200,000        200,000
6.250% notes due 2008                                                                          297,250        300,000
7.75% notes due 2010                                                                           300,000           --
Floating rate note due 2019                                                                     50,563         50,563
6.0% notes due 2026                                                                            200,000        200,000
SunTrust Capital I, floating rate due 2027                                                     350,000        350,000
SunTrust Capital II, due 2027, 7.9% notes                                                      250,000        250,000
SunTrust Capital III, floating rate due 2028                                                   250,000        250,000
6.0% notes due 2028                                                                            219,925        250,000
Capital lease obligations                                                                        3,497          4,155
- ---------------------------------------------------------------------------------------------------------------------
  Total Parent Company (excluding intercompany
    of $163,146 in 2000 and $160,000 in 1999)                                                2,779,078      2,519,951
- ---------------------------------------------------------------------------------------------------------------------
Subsidiaries
8.25% notes due 2002                                                                           125,000        125,000
8.75% notes due 2004                                                                           149,849        149,810
7.25% notes due 2006                                                                           250,000        250,000
6.90% notes due 2007                                                                           100,000        100,000
6.5% notes due 2018                                                                            141,942        152,215
Crestar Capital Trust I, 8.16% due 2026                                                        200,000        200,000
Capital lease obligations                                                                       17,970         19,164
FHLB advances (2000: 0.50 - 8.79%; 1999: 0.50 - 8.79%)                                       5,177,661      2,497,211
Other                                                                                            3,930          3,995
- ---------------------------------------------------------------------------------------------------------------------
  Total subsidiaries                                                                         6,166,352      3,497,395
- ---------------------------------------------------------------------------------------------------------------------
  Total long-term debt and guaranteed preferred beneficial interests in debentures          $8,945,430     $6,017,346
=====================================================================================================================
</TABLE>

     Principal amounts due for the next five years on long-term debt at December
31, 2000 are: 2001 - $1,030.9 million; 2002 - $2,829.0 million; 2003 - $748.5
million; 2004 - $1,025.4 million and 2005 - $3.2 million.

     Restrictive provisions of several long-term debt agreements prevent the
Company from creating liens on, disposing of, or issuing (except to related
parties) voting stock of subsidiaries. Further, there are restrictions on
mergers, consolidations, certain leases, sales or transfers of assets, minimum
shareholders' equity, and maximum borrowings by the Company. As of December 31,
2000, the Company was in compliance with all covenants and provisions of long-
term debt agreements.

     In both 2000 and 1999, $1,050.0 million of long-term debt qualifies as Tier
1 capital, and $1,426.9 million in 2000 and $1,232.1 million in 1999 qualifies
as Tier 2 capital, as currently defined by Federal bank regulators.

     SunTrust has established special purpose trusts, which collectively issued
$1,050.0 million in guaranteed preferred beneficial interests in debentures. The
proceeds from these issuances, together with the proceeds

48 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

of the related issuances of common securities of the trusts, were invested in
junior subordinated deferrable interest debentures of the Parent Company and
Bank Parent Company. The sole assets of these special purpose trusts are the
debentures. These debentures rank junior to the senior and subordinated debt of
the issuing company. The Parent Company and the Bank Parent Company own all of
the common securities of the special purpose trusts. The preferred securities
issued by the trusts rank senior to the trusts' common securities. The
obligations of the Parent Company and the Bank Parent Company under the
debentures, the indentures, the relevant trust agreements and the guarantees, in
the aggregate, constitute a full and unconditional guarantee by the Parent
Company and the Bank Parent Company of the obligations of the trusts under the
trust preferred securities and rank subordinate and junior in right of payment
to all liabilities of the Parent Company and the Bank Parent Company. The trust
preferred securities may be called prior to maturity at the option of the Parent
Company or the Bank Parent Company.

Note 10 Capital

The Company is subject to various regulatory capital requirements which involve
quantitative measures of the Company's assets, liabilities and certain
off-balance sheet items. The Company's capital requirements and classification
are ultimately subject to qualitative judgments by the regulators about
components, risk weightings and other factors. The Company and its subsidiary
banks are subject to a minimum Tier 1 capital ratio (Tier 1 capital to
risk-weighted assets) of 4%, total capital ratio (Tier 1 plus Tier 2 to
risk-weighted assets) of 8% and Tier 1 leverage ratio (Tier 1 to average
quarterly assets) of 3%. To be considered a "well capitalized" institution, the
Tier 1 capital ratio, the total capital ratio, and the Tier 1 leverage ratio
must equal or exceed 6%, 10% and 5%, respectively. SunTrust is committed to
remaining well capitalized. Management believes, as of December 31, 2000, that
the Company meets all capital adequacy requirements to which it is subject. A
summary of Tier 1 and Total capital and the Tier 1 leverage ratio for the
Company and its principal subsidiary as of December 31 is as follows:

                                         2000                   1999
                                 ----------------------------------------
(Dollars in millions)              Amount    Ratio        Amount    Ratio
- -------------------------------------------------------------------------
SunTrust Banks, Inc.
  Tier 1 capital                  $ 6,851     7.09%       $6,580     7.48%
  Total capital                    10,489    10.85         9,939    11.31
  Tier 1 leverage                             6.98                   7.17
SunTrust Bank
  Tier 1 capital                    7,546     8.08         7,178     9.52
  Total capital                     9,969    10.68         9,514    12.63
  Tier 1 leverage                             7.85                   7.97
=========================================================================

                                                         SunTrust Banks, Inc. 49
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     Substantially all the Company's retained earnings are undistributed
earnings of the Bank, which is restricted by various regulations administered by
federal and state bank regulatory authorities. Retained earnings of the Bank
available for payment of cash dividends to the Bank Parent Company under these
regulations totaled approximately $1,148.2 million at December 31, 2000.
In the calculation of basic and diluted EPS, net income is identical. Below is a
reconciliation for the three years ended December 31, 2000, of the difference
between average basic common shares outstanding and average diluted common
shares outstanding.

(In thousands)                             2000        1999       1998
- -----------------------------------------------------------------------
Average common shares - basic            297,834     317,079    314,908
Effect of dilutive securities
  Stock options                            1,312       2,396      3,164
  Performance restricted stock             1,810       1,699      1,639
- -----------------------------------------------------------------------
Average common shares - diluted          300,956     321,174    319,711
=======================================================================


Note 11 Income Taxes

The provision for income taxes for the three years ended December 31, 2000
consisted of the following:

<TABLE>
<CAPTION>
(In thousands)                                                                       2000            1999            1998
- -------------------------------------------------------------------------------------------------------------------------
<S>                                                                            <C>             <C>             <C>
Provision for federal income taxes
  Current                                                                      $  400,679      $  399,097      $  452,988
  Deferred                                                                        182,312         175,742          33,571
- -------------------------------------------------------------------------------------------------------------------------
    Provision for federal income taxes                                            582,991         574,839         486,559
Provision (benefit) for state income taxes
  Current                                                                          34,674         (11,234)         35,186
  Deferred                                                                          7,791           8,100           5,544
- -------------------------------------------------------------------------------------------------------------------------
    Provision (benefit) for state income taxes                                     42,465          (3,134)         40,730
- -------------------------------------------------------------------------------------------------------------------------
      Provision for income taxes                                                  625,456         571,705         527,289
- -------------------------------------------------------------------------------------------------------------------------
Current provision for federal income taxes on extraordinary gain                       --         109,118              --
Current provision for state income taxes on extraordinary gain                         --          15,463              --
- -------------------------------------------------------------------------------------------------------------------------
      Provision for income taxes on extraordinary gain                                 --         124,581              --
- -------------------------------------------------------------------------------------------------------------------------
Total provision for income taxes                                               $  625,456      $  696,286      $  527,289
=========================================================================================================================
</TABLE>

     The Company's income, before provision for income taxes, from international
operations was not significant.

50 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

The Company's provisions for income taxes for the three years ended December 31,
2000, which exclude the effects of the extraordinary gain, differ from the
amounts computed by applying the statutory federal income tax rate of 35% to
income before income taxes. A reconciliation of this difference is as follows:

<TABLE>
<CAPTION>
(In thousands)                                                2000            1999          1998
- ------------------------------------------------------------------------------------------------
<S>                                                     <C>            <C>            <C>
Tax provision at federal statutory rate                 $  671,845     $   593,480    $  524,407
Increase (decrease) resulting from
  Tax-exempt interest                                      (30,087)        (29,198)      (30,455)
  Disallowed interest deduction                              7,657           8,599         6,911
  Income tax credits (net)                                 (18,126)         (4,341)       (3,012)
  State income taxes, net of federal benefit                27,602          (2,037)       26,475
  Dividend exclusion                                        (9,282)         (9,085)       (8,707)
  Goodwill                                                   8,814           8,778        11,012
  Disposition of minority interest                         (44,613)             --            --
  Other                                                     11,646           5,509           658
- ------------------------------------------------------------------------------------------------
    Provision for income taxes                          $  625,456     $   571,705    $  527,289
================================================================================================
</TABLE>

     Temporary differences create deferred tax assets and liabilities that are
detailed below as of December 31, 2000 and 1999:

<TABLE>
<CAPTION>
                                                      Deferred Tax Assets (Liabilities)
(In thousands)                                                    2000            1999
- --------------------------------------------------------------------------------------
<S>                                                      <C>               <C>
Allowance for loan losses                                $     305,032     $   315,812
Intangible assets                                                4,974           8,043
Employee benefits                                              (83,130)        (54,302)
Fixed assets                                                   (17,876)        (18,571)
Securities                                                     (15,033)         (6,595)
Loans                                                          (16,963)        (23,795)
Mortgage                                                      (104,622)        (97,190)
Leasing                                                       (320,982)       (236,841)
Other real estate                                                7,174           7,035
Unrealized gains on securities available for sale           (1,105,551)       (964,883)
Other                                                           38,398          50,161
- --------------------------------------------------------------------------------------
Total deferred tax liability                             $  (1,308,579)    $(1,021,126)
======================================================================================
</TABLE>

     SunTrust and its subsidiaries file consolidated income tax returns where
permissible. Each subsidiary remits current taxes to or receives current refunds
from the Parent Company based on what would be required had the subsidiary filed
an income tax return as a separate entity. The Company's federal and state
income tax returns are subject to review and examination by government
authorities. Various such examinations are now in progress. In the opinion of
management, any adjustments which may result from these examinations will not
have a material effect on the Company's consolidated financial statements.

                                                         SunTrust Banks, Inc. 51
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

Note 12 Employee Benefit Plans

SunTrust sponsors various incentive plans for eligible employees. The
nonqualified Performance Bonus Plan has the broadest participation among
employees and awards amounts to employees based on compensation and earnings
performance. The Company provides a guaranteed match of 50% of eligible
employees' pretax contributions up to 6% for all employees with one year of
service who participate in the 401(k) plan. The Management Incentive Plan for
key executives provides for annual cash awards, if any, based on four measures:
net income performance, revenue growth, talent management goals and achievement
of corporate objectives. The Performance Unit Plan for key executives provides
awards, if any, based on multi-year earnings performance in relation to earnings
goals established by the Compensation Committee (Committee) of the Company's
Board of Directors.

     The Company also sponsors an Executive Stock Plan (Stock Plan) under which
the Committee has the authority to grant stock options, Restricted Stock and
Performance based Restricted Stock (Performance Stock) to key employees of the
Company. The Company has 14 million shares of common stock reserved for issuance
under the plan of which no more than 4 million shares may be issued as
Restricted Stock. Options granted are at no less than the fair market value of a
share of stock on the grant date and may be either tax-qualified incentive stock
options or nonqualified options. The Company does not record expense as a
result of the grant or exercise of any of the stock options.

     With respect to Performance Stock, shares must be granted, awarded and
vested before participants take full title. After Performance Stock is granted
by the Committee, specified portions are awarded based on increases in the
average market value of SunTrust common stock from the initial price specified
by the Committee. Awards are distributed on the earliest of (i) fifteen years
after the date shares are awarded to participants; (ii) the participant
attaining age 64; (iii) death or disability of a participant; or (iv) a change
in control of the Company as defined in the Stock Plan. Dividends are paid on
awarded but unvested Performance Stock, and participants may exercise voting
privileges on such shares.

     The compensation element for Performance Stock is equal to the fair market
value of the shares at the date of the award and is amortized to compensation
expense over the period from the award date to age 64 or the 15th anniversary of
the award date whichever comes first. Approximately 40% of Performance Stock
awarded fully vested on February 10, 2000 and is no longer subject to the
forfeiture condition set forth in the agreements. This early vested Performance
Stock was converted into an equal number of "Phantom Stock Units" as of that
date. Payment of Phantom Stock Units will be made to participants in shares of
SunTrust stock upon the earlier to occur of (1) the date on which the
participant would have vested in his or her Performance Stock or (2) the date of
a change in control. Dividend equivalents will be paid at the same rate as the
shares of Performance Stock; however, these units will not carry voting
privileges.

     Compensation expense related to the incentive plans for the three years
ended December 31 were as follows:

<TABLE>
<CAPTION>
(In thousands)                                                      2000            1999        1998
- ----------------------------------------------------------------------------------------------------
<S>                                                             <C>           <C>           <C>
401(k) Plan, Performance Bonus Plan, and Thrift Plan            $ 47,184      $   52,553    $ 49,733
Management Incentive Plan and Performance Unit Plan               13,047          31,580      27,541
Value Share Program/Performance Equity Plan/1/                        --              --      13,589
Performance Stock                                                  9,408          15,557      12,771
====================================================================================================
</TABLE>

/1/ The Crestar Value Share Program was terminated upon the Company's merger
    with Crestar on December 31, 1998.

52 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

The following table presents information on stock options and Performance Stock:

<TABLE>
<CAPTION>
                                                             Stock Options                            Performance Stock
                                        ----------------------------------------------------        ------------------
                                                                                    Weighted
(Dollars in thousands                                              Price             Average                     Deferred
except per share data)                      Shares                 Range      Exercise Price        Shares   Compensation
- -------------------------------------------------------------------------------------------------------------------------
<S>                                     <C>            <C>                    <C>                <C>         <C>
Balance, January 1, 1998                 6,424,194     $    3.46 - 65.25             $ 29.33     3,228,000      $  58,040
Granted                                  1,612,237         55.21 - 76.50               65.40       383,800         30,495
Exercised/Vested                        (1,260,385)         3.46 - 46.63               19.42      (196,800)            --
Cancelled, Expired/Forfeited              (151,976)        11.19 - 70.81               33.26      (145,800)        (4,003)
Amortization of compensation
  for Performance Stock                                                                                           (12,771)
- -------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1998               6,624,070          3.46 - 76.50               39.90     3,269,200         71,761
Granted                                  2,654,680         62.87 - 73.06               71.71        13,980            958
Exercised/Vested                        (1,025,930)         3.46 - 70.81               20.21       (10,000)            --
Cancelled, Expired/Forfeited              (148,032)        33.19 - 71.94               64.27       (14,400)          (713)
Amortization of compensation
  for Performance Stock                                                                                           (15,557)
- -------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 1999               8,104,788          3.46 - 76.50               52.54     3,258,780      $  56,449
Granted                                  2,849,425         48.56 - 56.13               51.12        18,220          1,023
Exercised/Vested                          (507,866)         3.46 - 58.11               24.20       (67,326)            --
Cancelled/Expired/Forfeited               (444,694)        46.63 - 73.06               69.34       (81,200)        (3,667)
Amortization of compensation
  for Performance Stock                                                                                            (9,408)
- -------------------------------------------------------------------------------------------------------------------------
Balance, December 31, 2000              10,001,653     $    3.46 - 76.50             $ 52.83     3,128,474      $  44,397
=========================================================================================================================
</TABLE>

     The Company does not recognize compensation cost in accounting for its
stock option plans. If the Company had elected to recognize compensation cost
for options granted in 2000, 1999 and 1998 based on the fair value of the
options granted at the grant date, net income and earnings per share would have
been reduced to the pro forma amounts indicated below:

(In millions except per share amounts)       2000            1999        1998
- ------------------------------------------------------------------------------
Net income - as reported                 $   1,294.1       $ 1,326.6   $ 971.0
Net income - pro forma                       1,281.2         1,312.5     961.3
Diluted earnings per share - as reported        4.30            4.13      3.04
Diluted earnings per share - pro forma          4.26            4.10      3.01
Basic earnings per share - as reported          4.35            4.18      3.08
Basic earnings per share - pro forma            4.30            4.15      3.05
- ------------------------------------------------------------------------------

                                                         SunTrust Banks, Inc. 53

<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     The weighted average fair values of options granted during 2000, 1999 and
1998 were $7.51, $13.16 and $18.00 per share, respectively. The fair value of
each option grant is estimated on the date of grant using the Black-Scholes
option-pricing model with the following assumptions:

                                                 2000       1999       1998
- ---------------------------------------------------------------------------
Expected dividend yield                          2.90%      1.92%      1.41%
Expected stock price volatility                 10.52%     10.76%     11.35%
Risk-free interest rate                          5.76%      5.77%      4.75%
Expected life of options                      5 years    5 years    5 years
- ---------------------------------------------------------------------------

     At December 31, 2000, options for 3,484,586 shares were exercisable with a
weighted average exercise price of $36.42. The weighted average remaining
contractual life of all options at December 31, 2000 was 7.6 years.

     SunTrust maintains noncontributory qualified retirement plans (Plans)
covering all employees meeting certain service requirements. The Crestar
retirement plan merged with the SunTrust retirement plan effective January 1,
2000. The Plans provide benefits based on salary and years of service. The
Company funds the Plans with at least the minimum amount required by federal
regulations. The SunTrust benefits plan committee establishes investment
policies and strategies and regularly monitors the performance of the funds and
portfolio managers. As of December 31, 2000, the Plans' assets included 58,789
shares of SunTrust Banks, Inc. common stock. SunTrust also maintains nonquali-
fied supplemental retirement plans that cover key executives of the Company.

     Although not under contractual obligation, SunTrust provides certain
healthcare and life insurance benefits to current and retired employees ("Other
Postretirement Benefits" in the table below). As currently structured,
substantially all employees become eligible for benefits upon employment or
within a year of employment. At the option of SunTrust, retirees may continue
certain health and life insurance benefits if they meet age and service
requirements for postretirement welfare benefits while working for the Company.
The cost of the retiree life benefit is currently paid by the Company. Certain
retiree health and life benefits are prefunded in a Voluntary Employees'
Beneficiary Association (VEBA). As of December 31, 2000, the Retiree VEBA's
assets consisted of common trust funds, mutual funds, municipal and corporate
bonds and a cash equivalent cash reserve fund.

     Components of the net periodic benefit cost for the various plans were as
follows:

<TABLE>
<CAPTION>
                                                                            Supplemental                         Other
                                   Retirement Benefits                    Retirement Plans              Postretirement  Benefits
                            --------------------------------        --------------------------       ---------------------------
(In thousands)                  2000        1999        1998        2000       1999       1998       2000        1999        1998
- ---------------------------------------------------------------------------------------------------------------------------------
<S>                         <C>         <C>         <C>         <C>        <C>        <C>        <C>         <C>         <C>
Service cost                $ 36,243    $ 41,997    $ 39,594    $    755   $    710   $    795   $  3,795    $  3,205    $  2,594
Interest cost                 56,156      51,954      48,451       4,396      3,779      3,667     11,146      10,905      10,729
Expected return on assets    (96,845)    (91,466)    (69,880)       --         --         --       (7,089)     (7,541)     (7,130)
Prior service cost
 amortization                 (4,429)     (2,562)     (2,562)      1,462      1,431      1,429        173         163         163
Actuarial (gain)/loss           --          (307)      5,270       2,522      3,020      1,691        982         875         835
Transition amount
 amortization                 (4,917)     (4,940)     (4,940)        417        417        417      3,963       4,603       4,603
- ---------------------------------------------------------------------------------------------------------------------------------
Net periodic benefit
 (income) cost              $(13,792)   $ (5,324)   $ 15,933    $  9,552   $  9,357   $  7,999   $ 12,970    $ 12,210    $ 11,794
=================================================================================================================================
</TABLE>

     Assumed healthcare cost trend rates have a significant affect on the
amounts reported for the healthcare plans. A one-percentage point change in
assumed healthcare cost trend rates would have the following effects:

<TABLE>
<CAPTION>
(In thousands)                                             1% Increase        1% Decrease
- -----------------------------------------------------------------------------------------
<S>                                                        <C>                <C>
Effect on total of service and interest cost components         $  638            $  (556)
Effect on postretirement benefit obligation                      8,181             (7,130)
=========================================================================================
</TABLE>

54 2000 Annual Report

<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     The funded status of the plans at December 31 were as follows:

<TABLE>
<CAPTION>
                                                                                        Other
                                                  Retirement Benefits           Postretirement  Benefits
                                              ----------------------------      -------------------------
(Dollars in thousands)                            2000             1999             2000             1999
- ---------------------------------------------------------------------------------------------------------
<S>                                        <C>              <C>               <C>               <C>
Change in Benefit Obligation
Benefit obligation                         $   702,188      $   747,424       $  142,142        $ 154,888
Service cost                                    36,243           41,997            3,795            3,205
Interest cost                                   56,156           51,954           11,146           10,905
Plan participants' contributions                    --               --            2,899            3,721
Plan amendments                                 (1,074)         (12,260)          (5,966)          (6,653)
Actuarial loss (gain)                           31,682          (73,332)          18,546           (8,502)
Benefits paid                                  (45,160)         (53,595)         (20,954)         (15,422)
- ---------------------------------------------------------------------------------------------------------
Benefit obligation                         $   780,035      $   702,188       $  151,608        $ 142,142
- ---------------------------------------------------------------------------------------------------------
Change in Plan Assets
Fair value of plan assets                  $ 1,010,390      $   946,223       $  113,124        $ 117,690
Actual return on plan assets                    66,171           70,417            4,779            2,598
Company contribution                            41,175           47,345           35,551               --
Plan participants' contributions                  --               --              2,899            2,742
Benefits paid                                  (45,160)         (53,595)         (20,954)          (9,906)
- ---------------------------------------------------------------------------------------------------------
Fair value of plan assets                  $ 1,072,576      $ 1,010,390       $  135,399        $ 113,124
- ---------------------------------------------------------------------------------------------------------
  Funded status of plan                    $   292,541      $   308,202       $  (16,209)       $ (29,018)
Unrecognized actuarial loss (gain)              62,100             (255)          38,499           19,962
Unrecognized prior service cost                 (4,867)          (8,223)              --              939
Unrecognized net transition obligation            (510)          (5,426)          45,706           53,531
- ---------------------------------------------------------------------------------------------------------
Net amount recognized                      $   349,264      $   294,298       $   67,996        $  45,414
=========================================================================================================
Weighted-average assumptions:
Discount rate                                     7.50%            7.75%            7.50%            7.75%
Expected return on plan assets                    9.50%            9.50%            6.50%            6.50%
Rate of compensation increase                     4.00%            4.00%            4.00%            4.00%
=========================================================================================================
</TABLE>

     The supplemental retirement plans cover key executives of the Company, for
which the cost is accrued but may be unfunded. At December 31, 2000 and 1999,
the projected benefit obligation for these plans was $60.4 million and $55.7
million. Included in other liabilities at December 31, 2000 and 1999 are $52.9
million and $47.2 million representing accumulated benefit obligations.

Note 13 Off-Balance Sheet Financial Instruments

In the normal course of business, the Company utilizes various financial
instruments to meet the needs of customers and to manage the Company's exposure
to interest rate and other market risks. These financial instruments, which
consist of derivatives contracts and credit-related arrangements, involve, to
varying degrees, elements of credit and market risk in excess of the amount
recorded on the balance sheet in accordance with generally accepted accounting
principles.

     Credit risk represents the potential loss that may occur because a party to
a transaction fails to perform according to the terms of the contract. Market
risk is the possibility that a change in interest rates may cause the value of a
financial instrument to decrease or become more costly to settle. The
contract/notional amounts of financial instruments, which are not included in
the consolidated balance sheet, do not necessarily represent credit or market
risk. However, they can be used to measure the extent of involvement in various
types of financial instruments.

     The Company controls the credit risk of its off-balance sheet portfolio by
limiting the total amount of arrangements outstanding by individual
counterparty; by monitoring the size and maturity structure of the portfolio; by
obtaining collateral based on management's credit assessment of the
counterparty; and by applying uniform credit standards maintained for all
activities with credit risk. Collateral held varies but may include marketable
securities, accounts receivable, inventory, property, plant and equipment, and
income-producing commercial properties. Collateral may cover the entire expected
exposure for transactions or may be called for when credit exposure exceeds
defined thresholds or credit risk. In addition, the Company enters into master
netting agreements which incorporate the right of set-off to provide for the net
settlement of covered contracts with the same counterparty in the event of
default or other termination of the agreement.

                                                         SunTrust Banks, Inc. 55

<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

<TABLE>
<CAPTION>
                                                             At December 31, 2000                      At December 31, 1999
                                                     --------------------------------------    -------------------------------------
                                                          Contract or                              Contract or
                                                       Notional Amount                         Notional Amount
                                                     ----------------------                    ----------------------
                                                                        For     Credit Risk                       For   Credit  Risk
(In millions)                                         End User    Customers          Amount     End User    Customers         Amount
- ------------------------------------------------------------------------------------------------------------------------------------
<S>                                                  <C>          <C>           <C>             <C>         <C>         <C>
Derivatives contracts
Interest rate contracts
   Swaps                                               $ 2,880       $20,071       $   176       $ 2,621       $15,954       $   162
   Futures and forwards                                  3,362         4,485            --         2,008         2,604            --
   Caps/Floors                                             750         6,079            --         4,317         4,734            --
- ------------------------------------------------------------------------------------------------------------------------------------
     Total interest rate contracts                       6,992        30,635           176         8,946        23,292           162
Foreign exchange rate contracts                            420           632            36           901           297            29
Commodity and other contracts                               40            32            33            --            --            28
- ------------------------------------------------------------------------------------------------------------------------------------
     Total derivatives contracts                       $ 7,452       $31,299       $   245       $ 9,847       $23,589       $   219
- ------------------------------------------------------------------------------------------------------------------------------------
Credit-related arrangements
Commitments to extend credit                           $46,151                     $46,151       $43,800                     $43,800
Standby letters of credit and
     similar arrangements                                6,727                       6,727         5,721                       5,721
- ------------------------------------------------------------------------------------------------------------------------------------
     Total credit-related arrangements                 $52,878                     $52,878       $49,521                     $49,521
- ------------------------------------------------------------------------------------------------------------------------------------
Total credit risk amount                                                           $53,123                                   $49,740
====================================================================================================================================
</TABLE>

Derivatives

The Company enters into various derivatives contracts in managing its own
interest rate risk and in a dealer capacity as a service for customers. Where
contracts have been created for customers, the Company generally enters into
offsetting positions to eliminate its exposure to interest rate risk.

     Interest rate swaps are contracts in which a series of interest rate cash
flows, based on a specific notional amount and a fixed and floating interest
rate are exchanged over a prescribed period. Caps and floors are contracts that
transfer, modify or reduce interest rate risk in exchange for the payment of a
premium when the contract is issued. The true measure of credit exposure is the
replacement cost of contracts that have become favorable to the Company.

     At December 31, 2000, deferred gains on terminated hedges totaled $3.4
million; as of December 31, 1999, deferred gains totaled $11.5 million.

     Futures and forwards are contracts for the delayed delivery of securities
or money market instruments in which the seller agrees to deliver on a specified
future date, a specified instrument, at a specified price or yield. The credit
risk inherent in futures is the risk that the exchange party may default.
Futures contracts settle in cash daily; therefore, there is minimal credit risk
to the Company. The credit risk inherent in forwards arises from the potential
inability of counterparties to meet the terms of their contracts. Both futures
and forwards are also subject to the risk of movements in interest rates or the
value of the underlying securities or instruments.

     The Company also enters into transactions involving "when-issued
securities." When-issued securities are commitments to purchase or sell
securities authorized for issuance but not yet actually issued. Accordingly,
they are not recorded on the balance sheet until issued. Risks arise from the
possible inability of counterparties to meet the terms of their contracts and
from movements in securities values and interest rates.

     The Company adopted SFAS No. 133 on January 1, 2001. Accordingly, all
derivatives were recognized on the balance sheet at their fair value on this
date. Under the provisions of SFAS No. 133, on the date that a derivative
contract is entered into, the Company designates the derivative as (1) a hedge
of the fair value of a recognized asset or liability or of an unrecognized firm
commitment ("fair value" hedge), (2) a hedge of a forecasted transaction or of
the variability of cash flows to be received or paid related to a recognized
asset or liability ("cash flow" hedge), (3) a foreign-currency fair-value or
cash-flow hedge ("foreign currency" hedge) or (4) "held for trading" ("trading
instruments"). Changes in the fair value of a derivative that is highly
effective


56 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

- -- and that has been designated and qualifies -- as a fair-value hedge, along
with the loss or gain on the hedged asset or liability that is attributable to
the hedged risk (including losses or gains on firm commitments), are recorded in
current-period earnings. Changes in the fair value of a derivative that is
highly effective, and that is designated and qualifies as a cash-flow hedge are
recorded in either current-period earnings, if the hedged item is an over hedge,
or in other comprehensive income. Changes in the fair value of derivative
trading instruments are reported in current-period earnings.

     The Company formally documents all relationships between hedging
instruments and hedged items, as well as its risk-management objective and
strategy for undertaking various hedge transactions. This process includes
linking all derivatives that are designated as fair-value, cash-flow, or
foreign-currency hedges to specific assets and liabilities on the balance sheet
or to specific firm commitments or forecasted transactions. The Company formally
assesses, both at the hedge's inception and on an ongoing quarterly basis,
whether the derivative is not highly effective as a hedge or that it has ceased
to be a highly effective hedge.

     The Company discontinues hedge accounting prospectively when (1) it is
determined that the derivative is no longer effective in offsetting changes in
the fair value or cash flows of a hedged item (including firm commitments or
forecasted transactions), (2) the derivative expires or is sold, terminated, or
exercised, (3) the derivative is redesignated as a hedge instrument, because it
is unlikely that a forecasted transaction will occur; (4) because a hedged firm
commitment no longer meets the definition of a firm commitment; or (5)
management determines that designation of the derivative as a hedge instrument
is no longer appropriate.

     When hedge accounting is discontinued because it is determined that the
derivative no longer qualifies as an effective fair-value hedge, the derivative
will continue to be carried on the balance sheet at its fair value, and the
hedged asset or liability will no longer be adjusted for changes in fair value.
When hedge accounting is discontinued because the hedged item no longer meets
the definition of a firm commitment, the derivative will continue to be carried
on the balance sheet at its fair value, and any asset or liability that was
recorded pursuant to recognition of the firm commitment will be removed from the
balance sheet and recognized as a gain or loss in current-period earnings. When
hedge accounting is discontinued because it is probable that a forecasted
transaction will not occur, the derivative will continue to be carried on the
balance sheet at its fair value, and gains and losses that were accumulated in
other comprehensive income will be recognized immediately in earnings. In all
other situations in which hedge accounting is discontinued, the derivative will
be carried at its fair value on the balance sheet, with changes in its fair
value recognized in current-period earnings.

     By using derivative instruments, the Company is exposed to credit and
market risk. If the counterparty fails to perform, credit risk is equal to
extent of the fair-value gain in a derivative. When the fair value of a
derivative contract is positive, this generally indicates that the counterparty
owes the Company, and therefore, creates a repayment risk for the Company. When
the fair value of a derivative contract is negative, the Company owes the
counterparty and, therefore, it has no repayment risk. The Company minimizes the
credit (or repayment) risk in derivative instruments by entering into
transactions with high-quality counterparties that are reviewed periodically by
the Company's credit committee. When the Company has more than one outstanding
derivative transaction with a counterparty, and there exists a legally
enforceable master netting agreement with the counterparty, the "net" mark-to-
market exposure represents the netting of the positive and negative exposures
with the same counterparty. When there is a net negative exposure, the Company
considers its exposure to the counterparty to be zero. The net mark-to-market
position with a particular counterparty represents a reasonable measure of
credit risk when there is a legally enforceable master netting agreement (i.e.,
a legal right of a setoff of receivable and payable derivative contracts)
between the Company and a counterparty.

Credit-Related Arrangements

In meeting the financing needs of its customers, the Company issues commitments
to extend credit, standby and other letters of credit and guarantees. The
Company also provides securities lending services. For these instruments, the
contractual amount of the financial instrument represents the maximum potential
credit risk if the counterparty does not perform according to the terms of the
contract. A large majority of these contracts expire without being drawn upon.
As a result, total contractual amounts do not represent actual future credit
exposure or liquidity requirements.


                                                         SunTrust Banks, Inc. 57
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     Commitments to extend credit are agreements to lend to a customer who has
complied with predetermined contractual conditions. Commitments generally have
fixed expiration dates.

     Standby letters of credit and guarantees are conditional commitments issued
by the Company generally to guarantee the performance of a customer to a third
party in borrowing arrangements, such as commercial paper, bond financing and
similar transactions. The credit risk involved in issuing standby letters of
credit is essentially the same as that involved in extending loan facilities to
customers and may be reduced by selling participations to third parties. The
Company holds collateral to support those standby letters of credit and
guarantees for which collateral is deemed necessary.

     The Company services mortgage loans other than those included in the
accompanying consolidated financial statements and, in some cases, accepts a
recourse liability on the serviced loans. The Company's exposure to credit loss
in the event of nonperformance by the other party to these recourse loans is
approximately $3.4 billion. In addition to the value of the property serving as
collateral, approximately $2.4 billion of the balance of these loans serviced
with recourse as of December 31, 2000, is insured by governmental agencies and
private mortgage insurance firms.

Note 14 Concentrations Of Credit Risk

Credit risk represents the maximum accounting loss that would be recognized at
the reporting date if counterparties failed to perform as contracted and any
collateral or security proved to be of no value. Concentrations of credit risk
or types of collateral (whether on or off-balance sheet) arising from financial
instruments exist in relation to certain groups of customers. A group
concentration arises when a number of counterparties have similar economic
characteristics that would cause their ability to meet contractual obligations
to be similarly affected by changes in economic or other conditions. The Company
does not have a significant concentration to any individual customer or
counterparty except for the U.S. government and its agencies. The major
concentrations of credit risk for the Company arise by collateral type in
relation to loans and credit commitments. The only significant concentration
that exists is in loans secured by residential real estate. At December 31,
2000, the Company had $20.0 billion in residential real estate loans and an
additional $3.1 billion in commitments to extend credit for such loans. A
geographic concentration arises because the Company operates primarily in the
Southeastern and Mid-Atlantic regions of the United States.

Note 15 Fair Values Of Financial Instruments

The following table presents the carrying amounts and fair values of the
Company's financial instruments at December 31, 2000 and 1999:

<TABLE>
<CAPTION>
                                                             2000                            1999
                                               ---------------------------   -----------------------------
                                                   Carrying           Fair        Carrying            Fair
(In thousands)                                      Amount           Value          Amount           Value
- ----------------------------------------------------------------------------------------------------------
<S>                                           <C>             <C>            <C>             <C>
Financial assets
  Cash and short-term investments             $  5,391,352    $  5,391,352   $   5,519,366   $   5,519,366
  Trading account                                  941,854         941,854         259,547         259,547
  Securities available for sale                 18,810,311      18,810,311      18,317,297      18,317,297
  Loans held for sale                            1,759,281       1,759,414       1,531,787       1,533,273
  Loans                                         71,365,273      71,742,780      65,131,508      64,950,161
Financial liabilities
  Deposits                                      69,533,337      69,629,971      60,100,529      59,945,453
  Short-term borrowings                         12,657,929      12,657,929      18,170,927      18,170,927
  Long-term debt and guaranteed preferred
    beneficial interests in debentures           8,945,430       8,929,786       6,017,346       5,863,099
Off-balance sheet financial instruments
  Interest rate swaps
    In a net gain position                                          30,909                          31,600
    In a net loss position                                         (23,739)                         (7,925)
  Commitments to extend credit                                      51,025                          45,389
  Standby letters of credit                                          6,381                           3,570
  Other                                                            (21,901)                         23,845
==========================================================================================================
</TABLE>


58 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     The following methods and assumptions were used by the Company in
estimating the fair value of financial instruments:

 .  Short-term financial instruments are valued at their carrying amounts
   reported in the balance sheet, which are reasonable estimates of fair value
   due to the relatively short period to maturity of the instruments. This
   approach applies to cash and cash equivalents, short-term investments, short-
   term borrowings and certain other assets and liabilities.
 .  Securities available for sale and trading account assets are valued at quoted
   market prices where available. If quoted market prices are not available,
   fair values are based on quoted market prices of comparable instruments
   except in the case of certain options and swaps where pricing models are
   used.
 .  Loans held for sale are valued based on quoted market prices in the secondary
   market.
 .  Loans are valued on the basis of estimated future receipts of principal and
   interest, discounted at rates currently being offered for loans with similar
   terms and credit quality. Loan prepayments are assumed to occur at the same
   rate as in previous periods when interest rates were at levels similar to
   current levels. The fair values for certain mortgage loans are based on
   quoted market prices of similar loans sold in conjunction with securitization
   transactions, adjusted for differences in loan characteristics. The carrying
   amount of accrued interest approximates its fair value.
 .  Deposit liabilities with no defined maturity such as demand deposits,
   NOW/money market accounts and savings accounts have a fair value equal to the
   amount payable on demand at the reporting date, i.e., their carrying amounts.
   Fair values for certificates of deposit are estimated using a discounted cash
   flow calculation that applies current interest rates to a schedule of
   aggregated expected maturities. The intangible value of long-term
   relationships with depositors is not taken into account in estimating fair
   values.
 .  Fair values for long-term debt and guaranteed preferred beneficial interests
   in debentures are based on quoted market prices for similar instruments or
   estimated using discounted cash flow analysis and the Company's current
   incremental borrowing rates for similar types of instruments.
 .  Fair values for off-balance-sheet instruments (futures, swaps, forwards,
   options, guarantees, and lending commitments) are based on quoted market
   prices, current settlement values, or pricing models or other formulas.

Note 16 Contingencies

The Company and its subsidiaries are parties to numerous claims and lawsuits
arising in the course of their normal business activities, some of which involve
claims for substantial amounts. Although the ultimate outcome of these suits
cannot be ascertained at this time, it is the opinion of management that none of
these matters, when resolved, will have a material effect on the Company's
consolidated results of operations or financial position.

Note 17 Segment Reporting

Effective January 1, 2000, the Company significantly modified management's
internal reporting system with the consolidation of its individual bank
charters. In prior periods, the Company's reportable segments were based on
legal entities that were aligned along geographic regions. With the
consolidation of the bank charters, SunTrust Bank is now one legal entity with
Florida, Georgia, Tennessee, Alabama and Mid-Atlantic regions (which includes
Virginia, Maryland and the District of Columbia). As a result of the changes to
the legal entity structure, as well as the changes made to management's internal
system used to evaluate operating segment performance, prior periods have not
been reported because it is not practicable to restate prior period results to
conform to the current reporting methods or to present current year results
based on prior period reportable segments.

     The Company's reportable segments as of December 31, 2000 are determined
based on management's internal reporting approach. The reportable segments are
comprised of the four regions of Florida, Georgia, Tennessee (which includes the
branches in Alabama) and Mid-Atlantic, in addition to Corporate


                                                         SunTrust Banks, Inc. 59
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

and Investment Banking and Parent/Other. Each geographic operating segment
provides a wide array of banking services to consumer and commercial customers
and earns interest income from loans made to customers. In addition, these
geographic segments recognize certain fees related to trust, deposit, lending
and other services provided to customers. The Corporate and Investment Banking
segment consists of corporate banking for the large corporate and identified
industry specialties, as well as SunTrust Equitable Securities and SunTrust
Leasing. The Parent/Other segment consists primarily of the Company's credit
card bank and non-bank subsidiaries as well as certain treasury and corporate
expenses. The Treasury/Reconciling Items Segment includes the net impact of
transfer pricing on loan and deposit balances, the cost of external debt, gains
and losses on the investment portfolio, income taxes and other amounts necessary
to reconcile the Company's internal management accounting practices described
below to the consolidated financial statements.

     Unlike financial accounting, there is no comprehensive authoritative body
of guidance for management accounting equivalent to generally accepted
accounting principles. Therefore, the performance of the segments is not
comparable with SunTrust's consolidated results or with similar information
presented by any other financial institution. In addition, operating segment
results may be restated in the future as management's structure, information
needs, and reporting systems evolve.

<TABLE>
<CAPTION>
                                                                                      Twelve  Months Ended
                                              ------------------------------------------------------------

(In thousands)                                     Florida         Georgia       Tennessee    Mid-Atlantic
- ----------------------------------------------------------------------------------------------------------
<S>                                           <C>              <C>             <C>             <C>
Net interest income                           $   847,928      $   519,378     $   239,672     $   710,093
Noninterest income                                541,599          354,010         151,053         375,351
Noninterest expense                               803,594          511,880         238,301         669,627
- ----------------------------------------------------------------------------------------------------------
Income before taxes                               585,933          361,508         152,424         415,817
Income tax expense                                     --               --              --              --
- ----------------------------------------------------------------------------------------------------------
Net income                                    $   585,933      $   361,508     $   152,424     $   415,817
==========================================================================================================
Average total assets                          $21,485,502      $12,046,959     $ 6,160,430     $12,934,399
==========================================================================================================
Revenues from external customers
Total net interest income                     $   847,439      $   519,142     $   239,516     $   710,093
Total noninterest income                          441,953          292,989         121,029         314,094
- ----------------------------------------------------------------------------------------------------------
  Total income                                $ 1,289,392      $   812,131     $   360,545     $ 1,024,187
==========================================================================================================
Revenues from affiliates
Total net interest income                     $       489      $       236     $       156     $        --
Total noninterest income                           99,646           61,022          30,024          61,257
- ----------------------------------------------------------------------------------------------------------
  Total income                                $   100,135      $    61,258     $    30,180     $    61,257
==========================================================================================================
</TABLE>

/1/ The Company's reconciliation of total segment results to consolidated
    results includes adjustments for funds transfer pricing credits and charges
    related to funds provided and funds used, credits for loan loss reserves,
    and credits for equity.
/2/ Includes the effect of sales of securities, sales of fixed assets and other
    items.
/3/ Includes miscellaneous corporate expenses not allocated to the operating
    segments.
/4/ Reflects provision for income taxes that management does not
    include in its internal reporting system.


60 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

     The Company uses a transfer pricing process to aid in assessing operating
segment performance. This process involves matched maturity transfer pricing of
interest rates for assets and liabilities to determine a contribution to the net
interest margin on a segment basis. Currently, the Company does not allocate
corporate equity to the reportable segments. As a result, the difference between
the matched maturity transfer pricing and the consolidated net interest margin,
as well as the net interest margin benefit provided from equity are treated as
reconciling items. In addition, the Company uses a credit risk premium approach
to aid in assessing operating segment performance. This approach recognizes the
cost of the credit losses that SunTrust can expect over time on its loans
through a charge against earnings. The premium is judgmental but based on rates
derived from the Company's loss migration history for various loan categories as
well as the internal credit ratings of individual loans in certain of those loan
categories. The difference between the credit risk premium charged to the
segments and the Company's consolidated provision for loan losses is included as
a reconciling item within noninterest expense. The segment results also include
certain intercompany transactions that were recorded at cost. All intercompany
transactions have been eliminated to determine the consolidated balances. No
transactions with a single customer contributed 10% or more to the Company's
total revenue.


<TABLE>
<CAPTION>
  December 31, 2000
- ---------------------------------------------------------------------------------------------
    Corporate &                              Treasury/
     Investment                            Reconciling
        Banking        Parent/Other              Items       Eliminations        Consolidated
- ---------------------------------------------------------------------------------------------
<S>                    <C>               <C>                <C>                 <C>
   $    265,851        $     (2,766)     $     528,282/1/   $          --       $   3,108,438
        130,355           1,482,858             11,903/2/      (1,273,504)          1,773,625
        183,796           1,484,717            344,096/3/      (1,273,504)          2,962,507
- ---------------------------------------------------------------------------------------------
        212,410              (4,625)           196,089                 --           1,919,556
             --              35,741            589,715/4/              --             625,456
- ---------------------------------------------------------------------------------------------
   $    212,410        $    (40,366)     $    (393,626)     $          --       $   1,294,100
=============================================================================================
   $ 16,755,298        $ 32,455,274      $  55,971,168      $ (59,411,262)      $  98,397,768
=============================================================================================

   $    265,851        $     (1,884)     $     528,282      $          --       $   3,108,438
        125,348             466,310             11,903                 --           1,773,625
- ---------------------------------------------------------------------------------------------
   $    391,199        $    464,426      $     540,185      $          --       $   4,882,063
=============================================================================================

   $         --        $       (881)     $          --      $          --       $          --
          5,007           1,016,548                 --         (1,273,504)                 --
- ---------------------------------------------------------------------------------------------
   $      5,007        $  1,015,667      $          --      $  (1,273,504)      $          --
=============================================================================================
</TABLE>

                                                         SunTrust Banks, Inc. 61
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

Note 18 Comprehensive Income

The Company's comprehensive income, which includes certain transactions and
other economic events that bypass the income statement, consists of net income
and unrealized gains and losses on securities available for sale, net of income
taxes.

     Comprehensive income for the years ended December 31, 2000, 1999, and 1998
is calculated as follows:

<TABLE>
<CAPTION>
(In thousands)                                                         2000           1999           1998
- ---------------------------------------------------------------------------------------------------------
<S>                                                              <C>            <C>             <C>
Unrealized gains (losses) net recognized in
  other comprehensive income:
     Before income tax                                           $  621,853     $ (859,877)     $  58,782
     Income tax                                                     241,901       (334,492)        18,728
- ---------------------------------------------------------------------------------------------------------
     Net of income tax                                           $  379,952     $ (525,385)     $  40,054
=========================================================================================================
Amounts reported in net income
  Gain (loss) on sale of securities                              $    6,616     $ (109,076)     $   8,207
  Net (accretion) amortization                                      (10,413)          (291)         3,524
- ---------------------------------------------------------------------------------------------------------
  Reclassification adjustment                                        (3,797)      (109,367)        11,731
  Income tax benefit (expense)                                        1,477         42,544         (4,563)
- ---------------------------------------------------------------------------------------------------------
  Reclassification adjustment, net of tax                        $   (2,320)    $  (66,823)     $   7,168
=========================================================================================================
Amounts reported in other comprehensive income
  Unrealized gain (loss) arising during period, net of tax       $  377,632     $ (592,208)     $  47,222
  Reclassification adjustment, net of tax                             2,320         66,823         (7,168)
- ---------------------------------------------------------------------------------------------------------
     Net unrealized gains (losses) recognized
       in other comprehensive income                                379,952       (525,385)        40,054
  Net income                                                      1,294,100      1,326,600        971,017
- ---------------------------------------------------------------------------------------------------------
Total comprehensive income                                       $1,674,052     $  801,215    $ 1,011,071
=========================================================================================================
</TABLE>

Note 19 Other Noninterest Income

Other noninterest income in the consolidated statements of income includes:

<TABLE>
<CAPTION>
                                                                              Year Ended December 31
(In thousands)                                                         2000           1999           1998
- ---------------------------------------------------------------------------------------------------------
<S>                                                              <C>            <C>             <C>
Trading account profits and commissions                          $   31,749     $   35,075      $  44,580
Other income                                                        132,865        114,600        106,838
- ---------------------------------------------------------------------------------------------------------
  Total other noninterest income                                 $  164,614     $  149,675      $ 151,418
=========================================================================================================
</TABLE>

Note 20 Other Noninterest Expense

Other noninterest expense in the consolidated statements of income includes:

<TABLE>
<CAPTION>
                                                                             Year Ended December 31
(In thousands)                                                         2000           1999           1998
- ---------------------------------------------------------------------------------------------------------
<S>                                                              <C>            <C>             <C>
Outside processing and software                                  $  172,263     $  150,263      $ 138,405
Credit and collection services                                       56,887         68,701         70,379
Postage and delivery                                                 63,335         68,081         64,413
Communications                                                       59,797         66,280         62,127
Amortization of intangible assets                                    35,452         32,755         43,090
Consulting and legal                                                 59,560         62,544         67,456
Operating supplies                                                   47,279         51,903         54,008
FDIC premiums                                                        11,205          7,936          8,370
Other real estate income                                             (3,809)        (4,789)        (9,775)
Other expense                                                       137,586        156,345        158,651
- ---------------------------------------------------------------------------------------------------------
   Total other noninterest expense                               $  639,555     $  660,019      $ 657,124
=========================================================================================================
</TABLE>

62 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
- --------------------------------------------------------------------------------

Note 21 SunTrust Banks, Inc. (Parent Company Only) Financial Information

Statements of Income -- Parent Company Only

<TABLE>
<CAPTION>
                                                             Year Ended December 31
(In thousands)                                        2000           1999            1998
- -------------------------------------------------------------------------------------------
<S>                                               <C>            <C>            <C>
Operating Income
From subsidiaries:
  Dividends - substantially all from the Bank      $ 1,486,922    $ 1,074,010   $   616,263
  Service fees                                         140,012        146,161        83,523
  Interest on loans                                     46,766         55,909        52,219
  Other income                                               5             11             4
Other operating income/1/                               70,531         74,736        83,045
- -------------------------------------------------------------------------------------------
  Total operating income                             1,744,236      1,350,827       835,054
- -------------------------------------------------------------------------------------------
Operating Expense
Interest on short-term borrowings                       57,361         48,498        51,308
Interest on long-term debt/2/                          183,732        162,456       161,842
Salaries and employee benefits                          52,845         91,784        45,354
Amortization of intangible assets                        7,644          7,644         7,644
Service fees to subsidiaries                            60,887         81,467       104,806
Other operating expense/3/                              85,403         91,866        77,291
- -------------------------------------------------------------------------------------------
  Total operating expense                              447,872        483,715       448,245
- -------------------------------------------------------------------------------------------
Income before income taxes and equity in
  undistributed income of subsidiaries               1,296,364        867,112       386,809
Income tax benefit                                      21,010         99,087       104,916
- -------------------------------------------------------------------------------------------
Income before equity in undistributed
  income of subsidiaries                             1,317,374        966,199       491,725
Extraordinary gain, net of taxes                            --        202,648            --
Equity in undistributed income of subsidiaries,
  net of extraordinary gain                            (23,274)       157,753       479,292
- -------------------------------------------------------------------------------------------
  Net Income                                      $  1,294,100   $  1,326,600   $   971,017
===========================================================================================
</TABLE>

/1/ Other operating income includes $63.6, $57.6 and $56.6 million in 2000, 1999
    and 1998, respectively, for interest income on Company owned trust preferred
    securities.

/2/ Interest on long-term debt includes $74.2, $73.9 and $72.9 million in 2000,
    1999 and 1998, respectively, for interest expense from Company issued trust
    preferred securities.

/3/ Other operating expense for 2000, 1999 and 1998 includes merger-related
    expenses of $42.4, $45.6 and $29.4 million, respectively.

                                                         SunTrust Banks, Inc. 63
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

Balance Sheets -- Parent Company Only

<TABLE>
<CAPTION>
                                                                                                  December 31
(In thousands)                                                                              2000              1999
- ------------------------------------------------------------------------------------------------------------------
<S>                                                                                <C>               <C>
Assets
Cash in subsidiary banks                                                           $       9,428     $      80,506
Interest-bearing deposits in banks                                                        10,565             4,562
Funds sold                                                                                29,789                --
Securities available for sale                                                            306,381           892,078
Loans to subsidiaries                                                                    846,984           924,646
Investment in capital stock of subsidiaries stated on the basis of the
  Company's equity in subsidiaries' capital accounts
     Banking subsidiaries                                                              9,886,692         9,562,057
     Nonbanking and holding company subsidiaries                                       1,044,412           340,105
Premises and equipment                                                                    28,555            20,099
Intangible assets                                                                         84,230            83,374
Other assets                                                                             711,735           511,398
- ------------------------------------------------------------------------------------------------------------------
  Total assets                                                                     $  12,958,771     $  12,418,825
==================================================================================================================
Liabilities and Shareholders' Equity
Short-term borrowings from
  Subsidiaries                                                                     $      49,445     $     627,429
  Non-affiliated companies                                                               903,031           768,315
Long-term debt - Note 9                                                                2,942,224         2,679,951
Other liabilities                                                                        824,863           716,268
- ------------------------------------------------------------------------------------------------------------------
  Total liabilities                                                                    4,719,563         4,791,963
==================================================================================================================
Preferred stock, no par value; 50,000,000 shares authorized; none issued                      --                --
Common stock, $1.00 par value                                                            323,163           323,163
Additional paid in capital                                                             1,274,416         1,293,387
Retained earnings                                                                      6,312,044         5,461,351
Treasury stock and other                                                              (1,613,189)       (1,013,861)
- ------------------------------------------------------------------------------------------------------------------
  Realized shareholders' equity                                                        6,296,434         6,064,040
Accumulated other comprehensive income                                                 1,942,774         1,562,822
- ------------------------------------------------------------------------------------------------------------------
  Total shareholders' equity                                                           8,239,208         7,626,862
- ------------------------------------------------------------------------------------------------------------------
  Total liabilities and shareholders' equity                                       $  12,958,771     $  12,418,825
==================================================================================================================
Common shares outstanding                                                            296,266,329       308,353,207
Common shares authorized                                                             750,000,000       500,000,000
Treasury shares of common stock                                                       26,896,428        14,809,550
==================================================================================================================
</TABLE>

64 2000 Annual Report
<PAGE>

NOTES TO CONSOLIDATED FINANCIAL STATEMENTS.
- --------------------------------------------------------------------------------

Statements of Cash Flow-- Parent Company Only

<TABLE>
<CAPTION>
                                                                                               Year Ended December 31
(In thousands)                                                                          2000            1999            1998
- -------------------------------------------------------------------------------------------------------------------------------
<S>                                                                                  <C>             <C>            <C>
Cash Flow from Operating Activities:
Net income                                                                           $ 1,294,100     $ 1,326,600    $   971,017
Adjustments to reconcile net income to net cash
  provided by operating activities:
    Extraordinary gain, net of taxes                                                        --          (202,648)          --
    Equity in undistributed income of subsidiaries                                        23,274        (157,753)      (479,292)
    Depreciation and amortization                                                         22,320          12,392         13,064
    Securities (gains) losses                                                            (10,993)            851           (640)
    Deferred income tax provision                                                         15,271          22,313         10,609
    Changes in period end balances of:
      Prepaid expenses                                                                   (82,746)        (54,830)       (44,384)
      Other assets                                                                      (120,417)        (50,741)       (11,052)
      Taxes payable                                                                       (3,950)         (9,221)         8,481
      Interest payable                                                                    11,102           4,928          5,266
      Other accrued expenses                                                              87,762          32,468        257,644
- -------------------------------------------------------------------------------------------------------------------------------
  Net cash provided by operating activities                                            1,235,723         924,359        730,713
- -------------------------------------------------------------------------------------------------------------------------------
Cash Flow from Investing Activities:
Proceeds from sales and maturities of securities available for sale                       63,053         125,946        143,764
Purchase of securities available for sale                                                (20,136)       (184,930)      (347,212)
Net change in loans to subsidiaries                                                       77,662         152,431       (460,048)
Capital expenditures                                                                      (9,103)        (15,077)        (8,407)
Capital contributions to subsidiaries                                                    (79,250)       (317,595)       (63,784)
Other, net                                                                                  (301)         11,000         17,894
- -------------------------------------------------------------------------------------------------------------------------------
  Net cash provided by (used in) investing activities                                     31,925        (228,225)      (717,793)
- -------------------------------------------------------------------------------------------------------------------------------
Cash Flow from Financing Activities:
Net change in short-term borrowings                                                     (443,268)        546,248        (44,081)
Proceeds from issuance of long-term debt                                                 300,000         140,563        800,000
Repayment of long-term debt                                                              (65,773)       (207,527)      (101,577)
Proceeds from the exercise of stock options                                               17,905          15,030         27,342
Proceeds from stock issuance                                                                --              --          191,700
Proceeds used in acquisition and retirement of stock                                    (668,391)       (954,642)      (305,608)
Dividends paid                                                                          (443,407)       (440,631)      (352,454)
- -------------------------------------------------------------------------------------------------------------------------------
  Net cash (used in) provided by financing activities                                 (1,302,934)       (900,959)       215,322
- -------------------------------------------------------------------------------------------------------------------------------
Net (decrease) increase in cash and cash equivalents                                     (35,286)       (204,825)       228,242
Cash and cash equivalents at beginning of year                                            85,068         289,893         61,651
- -------------------------------------------------------------------------------------------------------------------------------
Cash and cash equivalents at end of year                                             $    49,782     $    85,068    $   289,893
===============================================================================================================================
Supplemental Disclosure
Income taxes received from subsidiaries                                              $   591,326     $   631,626    $   382,847
Income taxes paid by Parent Company                                                     (535,346)       (520,412)      (290,648)
- -------------------------------------------------------------------------------------------------------------------------------
Net income taxes received by Parent Company                                          $    55,980     $   111,214    $    92,199
===============================================================================================================================
Interest paid                                                                        $   236,214     $   206,033        207,912
===============================================================================================================================
</TABLE>

                                                         SunTrust Banks, Inc. 65
<PAGE>

EXHIBITS, FINANCIAL STATEMENT SCHEDULES, AND REPORTS ON FORM 8-K.
- --------------------------------------------------------------------------------

Financial Statement Filed. See Index To Consolidated Financial Statements on
page 36 of this Annual Report and Form 10-K.

     All financial statement schedules are omitted because the data is either
not applicable or is discussed in the financial statements or related footnotes.
The Company filed a Form 8-K dated October 20, 2000 reporting third quarter
earnings.

     The Company's principal banking subsidiary is owned by SunTrust Bank
Holding Company, a Florida corporation. A directory of the Company's principal
banking units and non-banking subsidiaries are on pages 71 - 72 of this Annual
Report and Form 10-K. The Company's Articles of Incorporation, By-laws, certain
instruments defining the rights of securities holders, including designations of
the terms of outstanding indentures, constituent instruments relating to various
employee benefit plans and certain other documents are filed as Exhibits to this
Report or incorporated by reference herein pursuant to the Securities Exchange
Act of 1934. Shareholders may obtain the list of such Exhibits and copies of
such documents upon request to Corporate Secretary, SunTrust Banks, Inc., Mail
Code 643, P.O. Box 4418, Atlanta, Georgia, 30302. A copying fee will be charged
for the Exhibits.


Signatures

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange
Act of 1934, the Registrant has duly caused this report to be signed on its
behalf on February 13, 2001 by the undersigned, thereunto duly authorized.

SunTrust Banks, Inc.                       L. Phillip Humann
(Registrant)                               Chairman of the Board of Directors,
                                           President and Chief Executive Officer

Pursuant to the requirements of the Securities Exchange Act of 1934, this report
has been signed on February 13, 2001 by the following persons on behalf of the
Registrant and in the capacities indicated.

L. Phillip Humann                          William P. O'Halloran
Chairman of the Board of Directors,        Senior Vice President
President and Chief Executive Officer      and Controller

John W. Spiegel
Vice Chairman and
Chief Financial Officer

All Directors of the registrant listed on pages 68 - 69.

                                                         SunTrust Banks, Inc. 67
<PAGE>

BOARD OF DIRECTORS
- --------------------------------------------------------------------------------

L. Phillip Humann                          A. W. Dahlberg

Chairman of the Board,                     Chairman of the Board and
President and Chief Executive Officer      Chief Executive Officer,
                                           The Southern Company
J. Hyatt Brown                             Atlanta, Georgia

Chairman of the Board,                     Patricia C. Frist
President and Chief Executive Officer,
Brown & Brown, Inc.                        Partner, Frist Capital Partners,
Daytona Beach, Florida                     President, Frisco, Inc. and
                                           President, Patricia C. Frist and
Alston D. Correll                          Thomas F. Frist, Jr. Foundation
                                           Nashville, Tennessee
Chairman of the Board and
Chief Executive Officer,                   David H. Hughes
Georgia-Pacific Corporation
Atlanta, Georgia                           Chairman of the Board and
                                           Chief Executive Officer,
                                           Hughes Supply, Inc.
Douglas N. Daft                            Orlando, Florida

Chairman and Chief Executive Officer,
The Coca-Cola Company                      M. Douglas Ivester
Atlanta, Georgia
                                           President,
                                           Deer Run Investments, LLC
                                           Atlanta, Georgia

Pictured left to right: Larry L. Prince, Richard G. Tilghman, Frank E. McCarthy,
David H. Hughes, G. Gilmer Minor, III, R. Randall Rollins, Patricia C. Frist,
Douglas N. Daft, L. Phillip Humann, James B. Williams, M. Douglas Ivester, Frank
S. Royal, M.D., A.W. Dahlberg, Alston D. Correll, Joseph L. Lanier, Jr., J.
Hyatt Brown, Summerfield K. Johnston, Jr.


                             [PHOTO APPEARS HERE]
<PAGE>

- --------------------------------------------------------------------------------

Summerfield K. Johnston, Jr.                R. Randall Rollins

Chairman of the Board and                   Chairman and
Chief Executive Officer,                    Chief Executive Officer,
Coca-Cola Enterprises Inc.                  Rollins, Inc.
Atlanta, Georgia                            Atlanta, Georgia

Joseph L. Lanier, Jr.                       Frank S. Royal, M.D.

Chairman of the Board and                   President,
Chief Executive Officer,                    Frank S. Royal, M.D., P.C.
Dan River, Inc.                             Richmond, Virginia
Danville, Virginia
                                            Richard G. Tilghman
Frank E. McCarthy
                                            Vice Chairman and
President,                                  Executive Vice President,
National Automobile Dealers Association     SunTrust Banks, Inc. and Chairman
McLean, Virginia                            of SunTrust Bank, Mid-Atlantic
                                            Richmond, Virginia
G. Gilmer Minor, III
                                            James B. Williams
Chairman of the Board and
Chief Executive Officer,                    Chairman of the Executive Committee,
Owens & Minor, Inc.                         SunTrust Banks, Inc.
Richmond, Virginia                          Atlanta, Georgia

Larry L. Prince

Chairman of the Board and
Chief Executive Officer,
Genuine Parts Company
Atlanta, Georgia

                          [PHOTO APPEARS HERE]

<PAGE>

MANAGEMENT COMMITTEE
- --------------------------------------------------------------------------------

L. Phillip Humann,* 55
Chairman, President and Chief Executive Officer.
32 years of service. Elected President in 1991 and to current position in 1998.

John W. Clay, Jr.,* 59
Vice Chairman - Geographic Banking (Florida, Georgia, Mid-Atlantic, Tennessee/
Alabama); Corporate and Investment Banking Line of Business.
34 years of service. Elected Executive Vice President in 1997, Director of
Corporate and Investment Banking in 1998, and to current position in 2000.

Theodore J. Hoepner,* 59
Vice Chairman - Technology & Operations, Human Resources, Asset Quality, Legal &
Regulatory Affairs, and Efficiency and Quality Initiatives.
33 years of service. Elected President, Chairman and Chief Executive Officer of
SunTrust Banks of Florida, Inc. in 1995 and to current position in 2000.

John W. Spiegel,* 59
Vice Chairman an