10-K 1 c79570e10vk.htm FORM 10-K e10vk
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UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

FORM 10-K

(Mark One)

[X] ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the fiscal year ended June 30, 2003

OR

[  ] TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(D) OF THE
SECURITIES EXCHANGE ACT OF 1934

For the transition period from         to

Commission file number   0-11230

Regis Corporation


(Exact name of registrant as specified in its charter)
     
             Minnesota

State or other jurisdiction
  41-0749934
(I.R.S. Employer
of incorporation or organization   Identification No.)
     
7201 Metro Boulevard, Edina, Minnesota
(Address of principal executive offices)
  55439

(Zip Code)

(952) 947-7777


(Registrant’s telephone number, including area code)

Securities registered pursuant to Section 12(b) of the Act:

     
Title of each class   Name of each exchange on which registered
     
None

  None

Securities registered pursuant to section 12(g) of the Act:

Common Stock, Par Value $.05 per share


(Title of class)

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     Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes  [X]  No  [  ]

     Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [X]

     Indicate by check mark whether the Registrant is an accelerated filer. Yes  [X]  No  [  ]

     The aggregate market value of the voting stock held by non-affiliates of Registrant, computed by reference to the closing price as of the last business day of the Registrant’s most recently completed second fiscal quarter, December 31, 2002, was $1,092,201,863. The Registrant has no non-voting common stock.

     The number of outstanding shares of the Registrant’s common stock, par value $.05 per share, as of August 29, 2003, was 43,646,385.

DOCUMENTS INCORPORATED BY REFERENCE

     Portions of the Registrant’s Proxy Statement dated September 19, 2003 are incorporated by reference into Parts I, II and III.

2


PART I
Item 1. Business
Item 2. Properties
Item 3. Legal Proceedings
Item 4. Submission of Matters to a Vote of Security Holders
PART II
Item 5. Market for the Registrant’s Common Equity and Related Stockholder Matters
Item 6. Selected Financial Data
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Item 7A. Quantitative and Qualitative Disclosures About Market Risk
Item 8. Financial Statements and Supplementary Data
Item 9A. Controls and Procedures
PART III
Item 10. Directors and Executive Officers of the Registrant
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management
Item 13. Certain Relationships and Related Transactions
Item 14. Principal Accounting Fees and Services
PART IV
Item 15. Exhibits, Financial Statement Schedules and Reports on Form 8-K
SIGNATURES
EX-10(dd) Series J Senior Notes
EX-23 Consent of PricewaterhouseCoopers LLP
EX-31.1 Certification of CEO - Section 302
EX-31.2 Certification of CFO - Section 302
EX-32.1 Certification of CEO - Section 906
EX-32.2 Certification of CFO - Section 906


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PART I

Item 1. Business

Regis Corporation, the Registrant, together with its subsidiaries, is referred to herein as the “Company.”

(a)  General Development of Business

During fiscal year 2003, there have been no significant changes to the Company’s corporate structure or material changes in the Company’s method of conducting business.

(b)  Financial Information about Segments

Segment Data for the years ended June 30, 2003, 2002 and 2001 are included in Part II, Item 8, page 76 of this Form 10-K.

(c)  Narrative Description of Business

Background

The Company, based in Minneapolis, Minnesota, is the world’s largest owner, operator and franchisor of hair and retail product salons. The Company’s worldwide operations include 9,617 company-owned and franchised salons at June 30, 2003. Each of the Company’s concepts generally have similar products and services, concentrates on the mass-market consumer marketplace and generally display similar economic characteristics. The Company is organized to manage its operations based on geographical location. The Company’s domestic operations include 7,591 salons, including 2,427 franchised salons, operating in North America. The Company’s international operations include 2,026 salons, including 1,627 franchised salons, operating throughout Europe, primarily in the United Kingdom, France, Italy and Spain. The Company’s worldwide operations utilize key brands such as: Supercuts, Jean Louis David, Vidal Sassoon, Regis Salons, MasterCuts, Trade Secret, SmartStyle and Cost Cutters. During fiscal 2003, the Company and its franchisees provided services to 142.7 million customers worldwide. The Company has approximately 49,000 employees worldwide.

Industry Overview

Management estimates that annual revenues of the hair care industry are $53 billion in the United States and $135 billion worldwide. The industry is highly fragmented with the vast majority of hair care salons independently owned. However, the influence of chains, both franchise and company-owned, has increased substantially. Management believes that chains will continue to have a significant influence on the overall market and will continue to increase their presence. Management also believes that the demand for salon services and products will continue to increase as the overall population continues to focus on personal health and beauty, as well as convenience.

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Business Strategy

The Company’s goal is to provide high quality, affordable hair care services and products to a wide range of customers through attractive salons located in high traffic and convenient locations. The key elements of the Company’s strategy to achieve these goals are the following:

Consistent, Quality Service. The Company is committed to meeting its customer’s hair care needs by providing competitively priced services and products in high traffic retail locations with professional and knowledgeable stylists. The Company’s operations and marketing emphasize high quality services to create customer loyalty, to encourage referrals and to distinguish the Company’s salons from its competitors. The major services supplied by the Company’s salons are haircutting and styling, hair coloring and waving, shampooing, conditioning and waxing. To promote quality and consistency of services provided throughout the Company’s salons, the Company employs full and part-time artistic directors whose duties are to train salon stylists in current styling trends.

Growth Opportunities. The Company has the ability to expand its salon base through location, geography, concept and franchising. This provides the Company significant flexibility to meet consumer demand within the market.

The Company’s real estate strategy is to identify potential salon locations with good visibility, adequate traffic, appropriate trade demographics, easy access and adequate parking. The Company primarily focuses on real estate opportunities within regional malls, strip centers and Wal-Mart Supercenters.

Regis’ North American salon concepts address the various customer preferences within the salon market. The Company’s regional mall and strip center salon concepts provide the Company with the ability to have multiple locations within a single mall or strip center. With consistent square footage for all the Company’s salons, approximately 1,200 square feet, the Company has the ability to determine which salon concept is best suited to a location or change the concept of existing salons to meet customer preference or demographic changes in the salon’s market.

The Company’s international salons focus on similar business characteristics as its North American salons and are located in malls, leading department stores, mass merchants and high-street locations, and are well poised for global expansion.

The Company is expanding its salon presence through franchising. With over 40 percent of the system-wide salons being franchised salons, the Company can expand the system’s salon presence and increase market share through the development of company-owned and franchised salons.

Expansion. The Company’s expansion strategy focuses on organic and acquisition growth. Since 1990, the Company has added over 8,700 salons through the combination of new salon construction, franchising and acquisitions. While same-store sales growth plays an important part in the Company’s organic growth strategy, it is not critical to achieving the Company’s long-term growth objectives. With a two percent world-wide market share, the Company’s long-term outlook for expansion remains strong.

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During fiscal year 2002, the Company added over 2,000 locations through the combination of new salon construction, acquisitions and new franchised salons. Fiscal year 2002’s growth was led by the acquisitions of two of Europe’s leading franchisors. The Company completed the acquisition of the European franchisors Groupe Gerard Glemain (GGG) and Jean Louis David (JLD) in November 2001 and April 2002, respectively, adding over 1,700 franchised salons in Europe.

During fiscal year 2003, the Company added nearly 1,000 salons. The Company constructed or franchised 672 new salons, 397 company-owned and 275 franchised, and acquired 758 salons, 560 company-owned and 198 franchised. The Company’s most significant acquisitions included 328 domestic BoRics salons, 25 Vidal Sassoon salons and 286 salons, including 196 franchised salons, from Opal Concepts. The Company also closed 360 salons during the fiscal year; 127 company-owned salons were closed while 233 franchised salons closed. The number of franchised salons closed during the year was primarily the result of transition related closures in Europe.

The Company evaluates its salon performance on a regular basis. Upon evaluation, the Company may close a salon for operational performance or real estate issues. In either case, the closures generally occur at the end of a lease term and do not require significant lease buyouts. In addition, during the Company’s acquisition evaluation process, the Company may identify acquired salons that do not meet operational or real estate requirements. At the time of acquisition, generally limited value is allocated to these salons, which are usually closed within the first year. Typically, 150 to 250 company-owned and franchised salons are closed annually.

High Quality Retail Products. The Company’s salons merchandise nationally-recognized hair care and beauty products as well as a complete line of private label products sold under the Regis, MasterCuts and Cost Cutters labels. The retail products offered by the Company’s salons are sold exclusively through professional salons. The Company’s stylists and beauty consultants are compensated and regularly trained to sell hair care and beauty products to their customers. Sales of hair care and beauty products increased 12.7 percent in fiscal 2003 to a record $465.1 million and represented 29.4 percent of company-owned revenues.

Control Over Salon Operations. The Company manages its expansive salon base through a combination of area and regional supervisors, corporate salon directors and chief operating officers. Each area supervisor is responsible for the management of approximately ten salons. Regional supervisors oversee the performance of five area supervisors or approximately 50 salons. Salon directors manage approximately 200 salons while chief operating officers are responsible for the oversight of an entire salon concept. This operational hierarchy is key to the Company’s ability to expand successfully. In addition, the Company has an extensive training program, including the production of training videos for use in the salons, to ensure its stylists are knowledgeable in the latest haircutting and fashion trends and provide consistent quality hair care services. Finally, the Company tracks salon activity for all of its company-owned salons through a comprehensive management reporting system that utilizes daily sales detail delivered from the salons’ point of sale system.

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Economies of Scale. Management believes that due to its size and number of locations, the Company has certain advantages which are not available to single location salons or small chains. The Company has developed a comprehensive point of sale system to accumulate and monitor service and product sales trends as well as track its salon inventory. The point of sale data is used to evaluate salon productivity and, in some cases, to determine the most appropriate salon use for the location. Additionally, as a result of its size, the Company realizes the benefits of buying retail products, supplies and salon fixtures directly from manufacturers. The Company is also able to gain market recognition for its key brand names through local advertising and promotional programs. Furthermore, the Company can offer employee benefit programs, training and career path opportunities that differ from its smaller competitors.

Salon Concepts:

The Company’s salon concepts focus on providing high quality hair care services and professional products, primarily to the middle consumer market. Most of the Company’s salon concepts utilize approximately 1,200 square feet and are located in regional malls, strip centers, Wal-Mart Supercenters, high street locations and department stores.

The Company’s domestic operations consists of 7,591 salons (2,427 franchised), operating under five concepts, each offering attractive and affordable hair care products and services in the United States, Canada and Puerto Rico as discussed below:

Regis Salons. These salons are full-service, primarily mall-based salons providing complete hair care and beauty services aimed at moderate to upscale, fashion-conscious consumers. The customer mix at these salons is approximately 75 percent women and both appointments and walk-in customers are common. These salons offer a full range of custom styling, cutting, hair coloring, waving and waxing services as well as professional hair care products. The average ticket is approximately $29. Regis Salons compete in their existing markets primarily by emphasizing the high quality of the services provided. At June 30, 2003, the Company operated 1,096 Regis Salons. Revenues from Regis Salons increased to $437.4 million, or 26.0 percent of the Company’s total revenues, in fiscal 2003.

MasterCuts. MasterCuts is a full-service mall-based salon group which focuses on the walk-in consumer (no appointment necessary) that demands more moderately priced hair care services. MasterCuts salons emphasize quality hair care services, affordable prices and time-saving services for the entire family. The customer mix at MasterCuts salons contains a high percentage of men and children. Many of the same retail product lines sold in Regis Salons are also available in MasterCuts salons. In addition, the new MasterCuts private label haircare line appeared in salons during fiscal 2003. The average sale at MasterCuts salons is approximately $15. At June 30, 2003, the Company operated 590 MasterCuts salons in North America. Revenues from MasterCuts salons grew to $170.3 million, or 10.1 percent of the Company’s total revenues, in fiscal 2003.

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Trade Secret. Trade Secret salons are designed to emphasize the sale of hair care and beauty products in a retail setting while providing high quality hair care services. Trade Secret salons offer one of the most comprehensive assortments of hair and beauty products in the industry. The average ticket at Trade Secret is approximately $21. At June 30, 2003, the number of Trade Secret salons totaled 542 in North America, including 25 franchised locations. Revenues from company-owned Trade Secret salons and franchising activity during fiscal 2003 were $206.5 and $3.2 million, respectively, or 12.4 percent of the Company’s total revenues.

SmartStyle. The SmartStyle salons share many operating characteristics as the Company’s other salon concepts; however, they are located entirely in Wal-Mart Supercenters. Pricing is promotional, and services are focused on the family. In addition, professional retail product sales contribute solidly to overall revenues. The Company operated 1,033 company-owned SmartStyle salons within Wal-Mart Supercenters at June 30, 2003. Revenue from company-owned SmartStyle salons grew to $227.5 million, or 13.5 percent of the Company’s total revenue in fiscal 2003. The average sale at SmartStyle salons is approximately $16. The Company is currently the sole provider of salon services within Wal-Mart Supercenters. In addition, the Company has 230 Cost Cutters franchised salons located in Wal-Mart Supercenters generating franchise revenues during fiscal 2003 of $7.7 million, or 0.4 percent of the Company’s total revenues.

Strip Center Salons. The Company’s Strip Center Salons are comprised of 1,928 company-owned and 2,172 franchised salons operating in strip centers across North America under the following concepts:

  Supercuts. The Supercuts concept provides consistent high quality hair care services and professional products to its customers at convenient times and locations and at a reasonable price. This concept appeals to men, women and children, although male customers account for over 65 percent of total haircuts. The average sale at Supercuts salons is approximately $12. At June 30, 2003, the Company operated 1,748 Supercuts stores in North America, including 961 franchised locations. Revenues from company-owned Supercuts and franchising activity during fiscal 2003 were $175.6 and $33.4 million, respectively, or 12.4 percent of the Company’s total revenues.

  Cost Cutters. The Cost Cutters concept is a full-service salon concept providing value-priced hair care services for men, women and children. In addition, the full-service salons sell a complete line of professional hair care products. The average sale at Cost Cutters salons is approximately $13. At June 30, 2003, there were 784 franchised Cost Cutters salons in strip centers. Revenues from Cost Cutters franchise salons during fiscal 2003 were $16.2 million, or 1.0 percent of the Company’s total revenues. In addition to the franchised salons, the Company operates company-owned Cost Cutters salons, as discussed below.

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  Other Company-owned Strip Center Salon Concepts. Company-owned Strip Center Salons are made up of successful salon groups acquired over the past five years operating under the primary brands of Hair Masters, Style America, First Choice Haircutters, Best Cuts, Cost Cutters, BoRics and Magicuts, as well as other regional brand names. All concepts offer a full range of custom hairstyling, cutting, coloring and permanent wave as well as hair care products. Hair Masters offers moderately-priced services to a predominately female demographic, while the other brands primarily cater to time-pressed, value-orientated families. The average sale for a company-owned strip center salon is approximately $13. At June 30, 2003, the Company operated 1,141 salons within these concepts. Revenues from this group of salons during fiscal 2003 were $230.1 million, or 13.7 percent of the Company’s total revenues.
 
  Other Franchise Concepts. This group of franchised salons includes primarily First Choice Haircutters, Magicuts, Pro-Cuts and Haircrafters. These concepts function primarily in the high volume, value-priced hair care market segment, with key selling features of value, convenience, quality and friendliness, as well as a complete line of professional hair care products. At June 30, 2003, there were 427 franchised salons in this group, generating franchise revenue during fiscal 2003 of $5.2 million, or 0.3 percent of the Company’s total revenues. In addition to these franchised salons, the Company operates company-owned First Choice Haircutters and Magicuts salons, as previously discussed above.

International Salons:

At June 30, 2003, the Company operated 2,026 hair care salons, including 1,627 franchised salons, located throughout Europe, primarily in the United Kingdom, France, Italy and Spain. During fiscal 2002, the Company added to its existing international salon concepts — primarily Regis Hairstylists, Trade Secret, Hair Express and Supercuts — with the acquisitions of the French franchisors GGG and JLD. Salons associated with GGG operate under the brands Saint Algue, Coiff & Co., Intermede and City Looks. JLD operates primarily under the following concepts: JLD Diffusion, JLD Tradition and JLD Quick Service. During fiscal 2003, the Company acquired 25 Vidal Sassoon salons, 14 of which are located in Europe. Company-owned salons in the international division operate in malls, leading department stores, high-street locations and grocery and retail chains under license arrangements or real property leases, consistently focused on the value-priced, moderate and upscale hair care and beauty market. The average sale at an international salon is approximately $44. Revenues from company-owned salons and franchise royalties from international franchised salons grew to $135.2 and $36.3 million, respectively, or 10.2 percent of the Company’s total revenues, in fiscal 2003.

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Salon Development

     The table on the following pages sets forth the number of system-wide salons (company-owned and franchised) opened at the beginning and end of each of the last five years, as well as the number of salons opened, closed, relocated, converted and acquired during each of these periods.

SALON LOCATION SUMMARY

                                                     
        1999   2000   2001   2002   2003        
       
 
 
 
 
       
REGIS SALONS
                                               
 
Open at beginning of period
    844       905       912       981       1,016          
 
Salons constructed
    41       52       43       61       53          
 
Acquired
    63       14       65       17       73          
 
Less relocations
    20       29       17       17       12          
 
   
     
     
     
     
         
   
Salon openings
    84       37       91       61       114          
 
Conversions
            (3 )     (1 )     (1 )     (2 )        
 
Salons closed
    (23 )     (27 )     (21 )     (25 )     (32 )        
 
   
     
     
     
     
         
 
Open at end of period
    905       912       981       1,016       1,096          
 
   
     
     
     
     
         
MASTERCUTS
                                               
 
Open at beginning of period
    412       460       502       523       551          
 
Salons constructed
    47       44       33       42       47          
 
Acquired
    13       7       2       1                  
 
Less relocations
    7       5       10       2       6  
 
   
     
     
     
     
 
   
Salon openings
    53       46       25       41       41          
 
Conversions
            1       1       1       2          
 
Salon closed
    (5 )     (5 )     (5 )     (14 )     (4 )        
 
   
     
     
     
     
         
 
Open at end of period
    460       502       523       551       590          
 
   
     
     
     
     
         
TRADE SECRET
                                               
Company-owned Salons:
                                               
 
Open at beginning of period
    340       432       460       478       490          
 
Salons constructed
    44       49       39       34       34          
 
Acquired
    64       13       3       1       10          
 
Less relocations
    9       8       7       11       4  
 
   
     
     
     
     
 
   
Salon openings
    99       54       35       24       40          
 
Conversions
    (7 )     1       (2 )     (1 )                
 
Salon closed
            (27 )     (15 )     (11 )     (13 )        
 
   
     
     
     
     
         
 
Open at end of period
    432       460       478       490       517          
 
   
     
     
     
     
         
Franchised Salons:
                                               
 
Open at beginning of period
    34       7       26       25       26          
 
Salons added
                            1                  
 
   
     
     
     
     
         
   
Salon openings
                            1                  
 
Conversions
    (7 )                                        
 
Salon closed or sold
            (1 )     (1 )             (1 )        
 
   
     
     
     
     
         
 
Open at end of period
    27       26       25       26       25          
 
   
     
     
     
     
         

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            1999   2000   2001   2002   2003
           
 
 
 
 
SMARTSTYLE/COST CUTTERS IN WAL-MART
                                       
Company-owned Salons:
                                       
 
Open at beginning of period
    293       386       547       722       861  
 
Salons constructed
    96       126       152       125       168  
 
Acquired
            43       38       17       14  
 
Less relocations
    3       5       4       1       5  
 
   
     
     
     
     
 
     
Salon openings
    93       164       186       141       177  
 
Conversions
                    (9 )                
 
Salon closed
            (3 )     (2 )     (2 )     (5 )
 
   
     
     
     
     
 
 
Open at end of period
    386       547       722       861       1,033  
 
   
     
     
     
     
 
Franchised Salons:
                                       
 
Open at beginning of period
    136       158       148       194       210  
 
Salons constructed
    22       33       39       37       33  
 
Acquired
                    2                  
 
Less relocations
                            1          
 
   
     
     
     
     
 
     
Salon openings
    22       33       40       37       33  
 
Conversions (1)
            (43 )     9       (17 )     (12 )
 
Salon closed or sold
                    (3 )     (4 )     (1 )
 
   
     
     
     
     
 
 
Open at end of period
    158       148       194       210       230  
 
   
     
     
     
     
 
STRIP CENTERS
                                       
Company-owned Salons:
                                       
   
Open at beginning of period
    500       667       982       1,383       1,476  
   
Salons constructed
    60       83       114       69       85  
   
Acquired
    143       276       341       76       446  
   
Less relocations
    3       3       8       2       3  
 
   
     
     
     
     
 
       
Salon openings
    200       356       447       143       528  
   
Conversions
    (25 )     3       (13 )     (4 )     (13 )
   
Salon closed or sold
    (8 )     (44 )     (33 )     (46 )     (63 )
 
   
     
     
     
     
 
   
Open at end of period
    667       982       1,383       1,476       1,928  
 
   
     
     
     
     
 
Franchised Salons:
                                       
   
Open at beginning of period
    1,579       1,615       1,740       2,011       1,988  
   
Salons constructed
    106       164       131       150       147  
   
Acquired (3)
            147       184               198  
   
Less relocations
    4       12       10       12       10  
 
   
     
     
     
     
 
       
Salon openings
    102       299       305       138       335  
   
Conversions (1)
    (2 )     (135 )     15       (78 )     (72 )
   
Salon closed or sold
    (64 )     (39 )     (49 )     (83 )     (79 )
 
   
     
     
     
     
 
   
Open at end of period
    1,615       1,740       2,011       1,988       2,172  
 
   
     
     
     
     
 

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        1999   2000   2001   2002   2003
       
 
 
 
 
INTERNATIONAL (2)
                                       
Company-owned Salons:
                                       
 
Open at beginning of period
    460       372       352       364       382  
 
Salons constructed
    12       17       35       18       10  
 
Acquired
    1               3       16       17  
   
Salon openings
    13       17       38       34       27  
 
   
     
     
     
     
 
 
Conversions
                    (3 )                
 
Salons closed or sold
    (101 )     (37 )     (23 )     (16 )     (10 )
 
   
     
     
     
     
 
 
Open at end of period
    372       352       364       382       399  
 
   
     
     
     
     
 
Franchised Salons:
                                       
 
Open at beginning of period
                                    1,684  
 
Salons constructed
                            69       95  
 
Acquired (3)
                            1,664          
 
   
     
     
     
     
 
   
Salon openings
                            1,733       95  
 
Salon closed or sold
                            (49 )     (152 )
 
   
     
     
     
     
 
 
Open at end of period
                            1,684       1,627  
 
                           
     
 
Grand total, system-wide
    5,022       5,669       6,681       8,684       9,617  
 
   
     
     
     
     
 

(1)   Represents primarily the conversion of franchise operations to company-owned.
 
(2)   Canadian and Puerto Rican salons are included in the Regis Salons, Strip Center, MasterCuts and Trade Secret divisions and not included in the international salon totals.
 
(3)   Represents primarily the acquisition of franchise networks.

Relocations represent a transfer of location by the same salon concept.

Conversions represent the transfer of one concept to another concept.

In addition to adding new salon locations each year, the Company has an ongoing program of remodeling its existing salons, ranging from redecoration to substantial reconstruction. This program is implemented as management determines that a particular location will benefit from remodeling, or as required by lease renewals. A total of 179 salons were remodeled in fiscal 2003.

Site Selection

Strip Center Locations. The Company estimates there are more than 40,000 strip shopping center locations in the United States and Canada. Regis’ financial strength, successful salon operations and national recognition causes the Company to be an attractive tenant to strip center landlords. In evaluating specific locations for its non-mall brands for both company-owned and franchise stores, the Company seeks conveniently located, highly visible strip shopping centers which allow customers adequate parking and quick and easy store access. Various other factors are considered in evaluating sites, including trade area demographics, availability and cost of space, location of competitors, traffic count, signage and other leasehold factors in a given center or area. All franchisee sites must be approved by the Company.

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Mall Locations. The Company is the largest shopping mall tenant operating hair care salons in North America. Mall owners and developers typically seek retailers such as Regis due to the Company’s financial strength, successful salon operations and status as a national mall tenant. In the United States, there are approximately 1,500 enclosed malls which meet the Company’s size and performance criteria with six to ten new shopping malls being developed each year. Because the Company’s different salon concepts target different mass-market customer groups, more than one of the Company’s salon concepts may be located in the same mall. As a result, there are numerous leasing opportunities in shopping malls for its Regis Salons, MasterCuts, Trade Secret and Mia & Maxx Hair Studio salons.

The Company generally locates its mall based salons in fully enclosed, climate-controlled shopping centers having 400,000 or more square feet of leasable area and at least two full-line department store or mass merchant anchor tenants. For existing malls, the Company evaluates the current sales per square foot of selected tenants, the stature and strength of the anchor stores and the other major tenants, the location and traffic patterns within the mall, and the proximity of competitors. In addition, the Company may conduct site surveys and physical observations to assess the location, traffic patterns and competitive environment.

Several trends have enabled the Company to continue to lease high-profile space in existing malls. Leasing velocity and turnover have increased providing the Company with appropriate leasing opportunities. Also, many existing malls are being expanded, renovated and remerchandised. Because of these factors, the Company believes that it has sufficient expansion opportunities and therefore can be selective in establishing new mall locations.

Franchising Program

General

The Company has various franchising programs supporting its 4,054 franchised salons as of June 30, 2003, consisting mainly of Supercuts, Cost Cutters, First Choice Haircutters, Magicuts, Haircrafters, Pro-Cuts and franchisees operating under the Company’s European franchising operations.

The Company provides its franchisees with a comprehensive system of business training, stylist education, site approval and lease negotiation, professional marketing, promotion and advertising programs, and other forms of support designed to help the franchisee build a successful business.

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Standards of Operations

Franchisees are required to conform to company-established operational policies and procedures relating to quality of service, training, design and decor of stores, and trademark usage. The Company’s field personnel make periodic visits to franchised stores to ensure that the stores are operating in conformity with the standards for each franchising program.

To further ensure conformity, the Company may enter into the lease for the store site directly with the landlord, and subsequently sublease the site to the franchisee. The franchise agreement and sublease provide the Company with the right to terminate the sublease and gain possession of the store if the franchisee fails to comply with the Company’s operational policies and procedures. See Note 6 of “Notes to Consolidated Financial Statements” for further information.

Franchise Terms

Pursuant to their franchise agreement with the Company, each franchisee pays an initial fee for each store and ongoing royalties to the Company. In addition, for most franchise concepts, the Company collects advertising funds from franchisees and administers the funds on behalf of the concept. Franchisees are responsible for the costs of leasehold improvements, furniture, fixtures, equipment, supplies, inventory and certain other items, including initial working capital.

Supercuts

The majority of existing Supercuts franchise agreements have a perpetual term, subject to termination of the underlying lease agreement or termination of the franchise agreement by either the Company or the franchisee. The agreements also provide the Company a right of first refusal if the store is to be sold. The franchisee must obtain the Company’s approval in all instances where there is a sale of the franchise. The current franchise agreement is site specific and does not provide any territorial protection to a franchisee, although some older franchise agreements do include limited territorial protection. During fiscal 2001, the Company began selling development agreements for new markets which include limited territory protection for the Supercuts brand. The Company has a comprehensive impact policy that resolves potential conflicts among franchisees and/or the Company regarding proposed salon sites.

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Cost Cutters, First Choice Haircutters and Magicuts

The majority of existing Cost Cutters’ franchise agreements have a 15-year term with a 15-year option to renew, while the majority of First Choice Haircutters’ franchise agreements have a ten-year term with a five-year option to renew. The majority of Magicuts’ franchise agreements have a term equal to the greater of five years or the current initial term of the lease agreement with an option to renew for two additional five-year periods. All of the agreements also provide the Company a right of first refusal if the store is to be sold. The franchisee must obtain the Company’s approval in all instances where there is a sale of the franchise. The current franchise agreement is site specific. Franchisees may enter into development agreements with the Company which provides limited territorial protection.

Pro Cuts

The majority of existing Pro Cuts franchise agreements have a ten-year term with a ten-year option to renew. The agreements also provide the Company a right of first refusal if the store is to be sold or transferred. The current franchise agreement is site specific. Franchisees may enter into development agreements with the Company which provides limited territorial protection.

St. Algue and Jean Louis David (JLD)

The majority of St. Algue’s franchise contracts have a five-year term with an implied option to renew for a term of three years. All new JLD contracts have five-year terms, although a substantial number of JLD’s existing contracts provide for an eight-year term. The franchise agreements for both St. Algue and JLD are site specific and only a small minority of the contracts provide for territorial exclusivity. The agreements provide for the right of first refusal if the salon is to be sold and the franchisee must obtain the Company’s approval before selling of the salon. With regards to the store site, neither St. Algue nor JLD acts as lessor for their franchisees.

Franchise Sales

Franchise expansion will continue to be a significant focus of the Company in the future. Existing franchisees and new franchisees that open multiple salons may receive a reduction in initial franchise fees.

Franchisee Training

The Company provides new franchisees with training, focusing on the various aspects of store management, including operations, personnel management, marketing fundamentals and financial controls. Existing franchisees receive training, counseling and information from the Company on a continuous basis. In addition, the Company provides store managers and stylists with extensive technical training for Supercuts franchises. For further description of the Company’s education and training programs, see the “Salon Training Programs” section of this document.

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Markets and Marketing

The Company maintains various advertising, sales and promotion programs for its salons, budgeting a predetermined percent of revenues for such programs. The Company has developed promotional tactics and institutional sales messages for each of its divisions targeting certain customer types and positioning each concept in the marketplace. Print, radio, television and billboard advertising are developed and supervised at the Company’s headquarters, but most advertising is done in the immediate area of the particular salon.

Most franchise brands maintain separate Advertising Funds (the “Funds”), managed by the Company, that provide comprehensive advertising and sales promotion support for each system. All stores, company-owned and franchised, contribute to the Funds, the majority of which are allocated to the contributing market for media placement and local marketing activities. The remainder is allocated for the creation of national advertising campaigns and system-wide activities. This intensive advertising program creates significant consumer awareness, a strong brand image and high loyalty.

Salon Training Programs

The Company has an extensive hands-on training program for its stylists which emphasizes both technical training in hairstyling and cutting, hair coloring, perming and hair treatment regimes as well as customer service and product sales. The objective of the training programs is to ensure that customers receive professional and quality service, which the Company believes will result in more repeat customers, referrals and product sales.

The Company has full- and part-time artistic directors who train the stylists in techniques for providing the salon services and who instruct the stylists in current styling trends. The Company also has an audiovisual based training system in its salons designed to enhance technical skills of stylists.

The Company has a customer service training program to improve the interaction between employees and customers. Staff members are trained in the proper techniques of customer greeting, telephone courtesy and professional behavior through a series of professionally designed video tapes and instructional seminars.

The Company also provides regulatory compliance training for all its field employees. This training is designed to help supervisors and stylists understand employee regulatory requirements and compliance with these standards.

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Staff Recruiting and Retention

Recruiting quality managers and stylists is essential to the establishment and operation of successful salons. In search of salon managers, the Company’s supervisory team recruits or develops and promotes from within those stylists that display initiative and commitment. The Company has been and believes it will continue to be successful in recruiting capable managers and stylists for a number of reasons. The Company utilizes a broad compensation system including cash incentives, merchandise awards, company-sponsored trips and benefit programs. The Company believes that its compensation structure for salon managers and stylists is competitive within the industry. Stylists benefit from the Company’s high-traffic locations and receive a steady source of new business from walk-in customers. In addition, the Company offers a career path with the opportunity to move into managerial and training positions within the Company.

Salon Design

The Company’s salons are designed, built and operated in accordance with uniform standards and practices developed by the Company based on its experience. New salons are designed and constructed according to the Company’s standard specifications, thereby reducing design and construction costs and enhancing operating efficiencies. Salon fixtures and equipment are also uniform, allowing the Company to place large orders for these items with attendant cost savings.

The size of the Company’s salons ranges from 500 to 5,000 square feet, with the typical salon having about 1,200 square feet. At present, the cost to the Company of constructing and furnishing a new salon, including inventories, ranges from approximately $40,000 for a new SmartStyle to $185,000 for a Regis Salon. Of the total construction costs, approximately 70 percent of the cost is for leasehold improvements and the balance is for salon fixtures, equipment and inventories.

The Company maintains its own design and construction department, which designs and supervises the constructing, furnishing and fixturing of all new company-owned salons and certain franchise locations. The Company has developed considerable expertise in designing salons. The design and construction staff focuses on visual appeal, efficient use of space, cost and rapid completion times.

Operations

For each salon concept, the Company’s operations are divided into geographic regions throughout North America. Each region is managed by one of the Company’s salon directors, assisted by regional field managers and area supervisors, who coordinate the operations of the salons in the particular region. The area supervisors are responsible for hiring and training the managers for each salon. The salon directors for each salon concept report to the division’s Chief Operating Officer. Division Chief Operating Officers report to the Company’s Chief Executive Officer, who functions as the overall chief decision maker.

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Over the years, the Company has developed uniform procedures for opening new salons in such a manner as to maximize revenues from a new location as rapidly as possible. After opening, all salons are operated according to standard procedures which the Company has learned are desirable for the operation of an efficient, high quality, profitable salon.

Management Information Systems

The Company utilizes a point-of-sale information system in all its company-owned salons. This system collects data daily from each salon and consolidates the data into several management systems maintained at the corporate office. Salon employees deposit cash receipts into a local bank account on a daily basis. Local depository balances are transferred into a centralized corporate bank account on a daily basis. Point-of-sale information is also used both to monitor salon performance and to generate customer data for use in identifying and anticipating industry trends for purposes of pricing and staffing. The Company has expanded the point-of-sale information system to deliver on-line information as to sales of products to improve its inventory control system, including monthly replenishment recommendations for a salon. Management believes that its information systems provide advantages in planning and analysis which are generally not available to a majority of its competitors.

Competition

The hair care industry is highly fragmented and competitive. In every area in which the Company has a salon, there are competitors offering similar hair care services and products at similar prices. The Company faces competition within malls from companies which operate salons within department stores and from smaller chains of salons, independently owned salons and, to a lesser extent, salons which, although independently owned, are operating under franchises from a franchising company that may assist such salons in areas of training, marketing and advertising.

Significant entry barriers exist for chains to expand nationally due to the need to establish customer awareness, systems and infrastructure, recruitment of experienced hair care management and adequate store staff, and leasing of quality sites. The principal factors of competition in the affordable hair care category are quality, consistency and convenience. The Company continually strives to improve its performance in each of these areas and to create additional points of difference versus the competition. In order to obtain locations in shopping malls, the Company must be competitive as to rentals and other customary tenant obligations.

Pricing

The Company actively monitors the prices charged by its competitors in each market and makes every effort to maintain prices which remain competitive with prices of other salons offering similar, high quality services.

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Trademarks

The Company holds numerous trademarks, both in the United States and in many foreign countries. The most recognized trademarks are “Regis Salons,” “Supercuts,” “MasterCuts,” “Trade Secret,” “SmartStyle,” “Cost Cutters,” “Hair Masters,” “Jean Louis David,” “Saint Algue,” “First Choice Haircutters” and “Magicuts.”

“Vidal Sassoon” is a registered trademark of Procter & Gamble. The Company has a license agreement to use the Vidal Sassoon name for existing salons and academies, and new salon development.

Although the Company believes the use of these trademarks is important in establishing and maintaining its reputation as a national operator of high quality hairstyling salons, and is committed to protecting these trademarks by vigorously challenging any unauthorized use, the Company’s success and continuing growth are the result of the quality of its salon location selections and real estate strategies.

Employees

As of June 30, 2003, the Company had approximately 49,000 full- and part-time employees worldwide, of which approximately 43,000 employees were located in the United States. None of the Company’s employees are subject to a collective bargaining agreement and the Company believes that its employee relations are amicable.

Community Involvement

Many of the Company’s stylists volunteer their time to support charitable events for breast cancer research. Proceeds collected from such events are distributed through the Regis Foundation for Breast Cancer Research. The Company’s community involvement also includes a major sponsorship role for the Susan G. Komen Twin Cities Race for the Cure. This 5K run and one-mile walk is held in Minneapolis, Minnesota on Mother’s Day to help fund breast cancer research, education, screening and treatment. Through its community involvement efforts, the Company has helped raise millions of dollars in fundraising for breast cancer research.

Governmental Regulations

The Company is subject to various federal, state, local and provincial laws affecting its business as well as a variety of regulatory provisions relating to the conduct of its cosmetology business, including health and safety.

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In the United States, the Company’s franchise operations are subject to the Federal Trade Commission’s Trade Regulation Rule on Franchising (the “FTC Rule”) and by state laws and administrative regulations that regulate various aspects of franchise operations and sales. The Company’s franchises are offered to franchisees by means of an offering circular/disclosure document containing specified disclosures in accordance with the FTC Rule and the laws and regulations of certain states. The Company has registered its offering of franchises with the regulatory authorities of those states in which it offers franchises and in which such registration is required. State laws that regulate the franchisor-franchisee relationship presently exist in a substantial number of states and, in certain cases, apply substantive standards to this relationship. Such laws may, for example, require that the franchisor deal with the franchisee in good faith, may prohibit interference with the right of free association among franchisees, and may limit termination of franchisees without payment of reasonable compensation. The Company believes that the current trend is for government regulation of franchising to increase over time. However, such laws have not had, and the Company does not expect such laws to have, a significant effect on the Company’s operations.

In Canada, the Company’s franchise operations are subject to both the Alberta Franchise Act and the Ontario Franchise Act. The offering of franchises in Canada occurs by way of a disclosure document, which contains certain disclosures required by the Ontario and Alberta Franchise Acts. Both the Ontario and Alberta Franchise Acts primarily focus on disclosure requirements, although each requires certain relationship requirements such as a duty of fair dealing and the right of franchisees to associate and organize with other franchisees.

The Company believes it is operating in substantial compliance with applicable laws and regulations governing its operations.

(d)  Financial Information about Foreign and Domestic Operations

Financial information about foreign and domestic markets is incorporated herein by reference to Management’s discussion and analysis of financial condition and results of operations in Part II, Item 7, pages 41 through 43 and Segment information in Part II, Item 8, page 76 of this Form 10-K.

(e)  Available Information

The Company is subject to the informational requirements of the Securities and Exchange Act of 1934 (“Exchange Act”). The Company therefore files periodic reports, proxy statements and other information with the Securities and Exchange Commission (“SEC”). Such reports may be obtained by visiting the Public Reference Room of the SEC at 450 Fifth Street, NW, Washington, D.C. 20549, or by calling the SEC at 1-800-SEC-0330. In addition, the SEC maintains an internet site (http://www.sec.gov) that contains reports, proxy and information statements and other information regarding issuers that file electronically.

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Financial and other information can be accessed in the Investor section of the Company’s website at www.regiscorp.com. The Company makes available, free of charge, copies of its annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13(a) or 15(d) of the Exchange Act as soon as reasonably practicable after filing such material electronically or otherwise furnishing it to the SEC.

Item 2. Properties

The Company’s corporate offices are headquartered in a 170,000 square foot, three building complex in Edina, Minnesota owned by the Company. As of June 30, 2003, the Company utilizes 135,000 square feet of the available office space and the remainder is either leased to third parties or available to be leased. Should the Company require additional office space in the future, the Company could remove or relocate existing tenants at the end of their lease term in order to provide additional administrative office space for its own purposes.

The Company also operates small offices in Toronto, Canada, Coventry, England and Paris, France. These offices are occupied under long-term leases.

The Company has distribution centers located in Chattanooga, Tennessee and Salt Lake City, Utah. The Chattanooga facility currently utilizes 250,000 square feet while the Salt Lake City facility utilizes 210,000 square feet. The Salt Lake City facility was originally leased, but was purchased by the Company during the fourth quarter of fiscal 2003. The Salt Lake City facility may be expanded to 290,000 square feet to accommodate future growth.

The Company operates all of its salon locations under leases or license agreements. Substantially all of its North American locations in regional malls are operating under leases with an original term of at least ten years. Salons operating within strip centers and Wal-Mart Supercenters have leases with original terms of at least five years, generally with the ability to renew, at the Company’s option, for an additional five years. Salons operating within department stores in Canada and Europe operate under license agreements, while freestanding or shopping center locations in those countries have real property leases comparable to the Company’s domestic locations.

The Company also leases the premises in which certain franchisees operate and has entered into corresponding sublease arrangements with the franchisees. These leases have a five-year initial term and one or more five-year renewal options. All lease costs are passed through to the franchisees. Remaining franchisees, who do not enter into sub-lease arrangements with the Company, negotiate and enter into leases on their own behalf.

None of the Company’s salon leases are individually material to the operations of the Company, and the Company expects that it will be able to renew its leases on satisfactory terms as they expire. See Note 6 of “Notes to Consolidated Financial Statements.”

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Item 3. Legal Proceedings The Company is a defendant in various lawsuits and claims arising out of the normal course of business. As of June 30, 2003, in the opinion of company counsel, the ultimate liabilities resulting from such lawsuits and claims are not anticipated to have a material adverse effect on the Consolidated Financial Statements.

In August 2003, the Company reached an agreement with the Equal Employment Opportunity Commission (“EEOC”) to settle allegations of discrimination in Supercuts. The $3.2 million settlement was accrued during the fourth quarter of fiscal year 2003 in corporate and franchise support costs in the Consolidated Statement of Operations.

Item 4. Submission of Matters to a Vote of Security Holders

On November 4, 2002, at the annual meeting of the shareholders of the Company, a vote on the election of the Company’s directors took place with the following results:

                 
AUTHORITY   FOR   WITHHOLD
Rolf F. Bjelland     34,560,418       2,717,859  
Paul D. Finkelstein     29,340,944       7,937,333  
Thomas L. Gregory     34,530,144       2,748,133  
Van Zandt Hawn     34,563,558       2,714,719  
Susan Hoyt     34,686,580       2,591,697  
David B. Kunin     35,339,761       1,938,516  
Myron Kunin     29,551,670       7,726,607  

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PART II

Item 5. Market for the Registrant’s Common Equity and Related Stockholder Matters

Regis common stock is listed and traded on the New York Stock Exchange under the symbol “RGS.”

The accompanying table sets forth the high and low closing bid quotations for each quarter during the previous two fiscal years as reported by Nasdaq through March 26, 2003 (under the symbol “RGIS”) and the New York Stock Exchange (under the symbol “RGS”) beginning on March 27, 2003. The quotations reflect inter-dealer prices, without retail mark-up, mark-down or commission, and may not necessarily represent actual transactions.

As of August 29, 2003, Regis shares were owned by approximately 28,000 shareholders based on the number of record holders and an estimate of individual participants in security position listings. The common stock price was $34.59 per share on August 29, 2003.

                                 
    2003   2002
Fiscal Quarter   High   Low   High   Low

 
 
 
 
1st Quarter
  $ 28.20     $ 21.84     $ 21.24     $ 17.77  
2nd Quarter
    29.75       24.17       27.94       20.23  
3rd Quarter
    27.21       22.27       28.30       24.59  
4th Quarter
    29.90       25.22       30.46       25.82  

The Company paid quarterly dividends of $.03 per share during each of fiscal year 2003 and 2002.

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Item 6. Selected Financial Data

The following table sets forth, in thousands (except per share data), for the periods indicated, selected financial data derived from the Company’s Consolidated Financial Statements in Item 8.

                                         
    2003   2002   2001   2000   1999
   
 
 
 
 
Revenues
  $ 1,684,530     $ 1,454,191     $ 1,311,621     $ 1,142,993     $ 991,900  
Operating income (a)
    158,940       133,864       109,281       97,216       65,335  
Adjusted operating income(d)
    158,940       133,864       122,367       108,072       73,024  
Net income(a)
    86,675       72,054       53,088       49,654       32,205  
Adjusted net income, excluding Goodwill amortization(d)
    86,675       72,054       61,954       57,395       38,432  
Net income per diluted share
    1.92       1.63 (b)     1.26       1.19       .78  
Adjusted net income per diluted share, excluding goodwill amortization(d)
    1.92       1.63       1.47       1.38       .93  
Total assets
    1,112,955       957,190       736,505       628,355       500,582  
Long-term debt, including current portion
    301,757       299,016       261,558       234,601       166,986  
Dividends declared(c)
  $ .12     $ .12     $ .12     $ .12     $ .10  

(a)   The following information is provided to facilitate comparisons of operating income and net income. Fiscal year 2000 and 1999 operating income was decreased by $2,940 and $16,133, respectively, related primarily to merger and restructuring charges. These items reduced fiscal year 2000 and 1999 net income by $2,726 and $11,554, respectively.
 
(b)   An income tax benefit increased reported net income per diluted share by $.04 in fiscal year 2002. See Note 8 to the Consolidated Financial Statements.
 
(c)   In addition, Supercuts UK declared dividends of $367 and $2,829 during years 2000 and 1999, respectively.
 
(d)   Effective July 1, 2001, Regis changed its accounting to discontinue the amortization of goodwill. See Note 1 to the Consolidated Financial Statements.

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Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

ANNUAL RESULTS

The following table sets forth for the periods indicated certain information derived from the Company’s Consolidated Statement of Operations in Item 8. expressed as a percent of revenues. The percentages are computed as a percent of total Company revenues, except as noted.

                           
      For the Years Ended June 30,
     
      2003   2002   2001
     
 
 
Company-owned service revenues (1)
    70.6 %     70.0 %     71.2 %
Company-owned product revenues (1)
    29.4       30.0       28.8  
Franchise revenues
    6.1       5.3       4.3  
 
Company-owned operations:
                       
 
Profit margins on service (2)
    43.6       43.4       43.0  
 
Profit margins on product (3)
    50.0       47.6       47.0  
 
Direct salon (1)
    9.0       9.0       9.0  
 
Rent (1)
    14.8       14.3       14.1  
 
Depreciation (1)
    3.5       3.5       3.4  
 
Franchise direct costs, including product and equipment (4)
    56.0       49.1       37.7  
Corporate and franchise support costs
    9.7       9.6       9.6  
Depreciation and amortization (5)
    0.7       0.7       1.7  
 
Operating income (5)
    9.4       9.2       8.3  
Income before income taxes (5)
    8.2       8.0       6.8  
Net income (5)
    5.1       5.0       4.0  
 
Net income, excluding the effects of items (5) and (6)
    5.1       4.8       4.7  

(1)   Computed as a percent of company-owned revenues.
 
(2)   Computed as a percent of service revenues.
 
(3)   Computed as a percent of product revenues.
 
(4)   Computed as a percent of franchise revenues.
 
(5)   See Note 1 to the Consolidated Financial Statements regarding discontinuation of goodwill amortization, effective July 1, 2001, and comparative financial information.
 
(6)   During fiscal year 2002, the Company recognized an income tax benefit of $1.8 million. See Note 8 to the Consolidated Financial Statements.

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF
FINANCIAL CONDITION AND RESULTS OF OPERATIONS

SUMMARY

Regis Corporation, based in Minneapolis, Minnesota, is the world’s largest owner, operator and franchisor of hair and retail product salons. The Regis worldwide operations include 9,617 domestic and international salons at June 30, 2003. Each of the Company’s concepts have generally similar products and services. The Company is organized to manage its operations based on geographical location. The Company’s domestic operations includes 7,591 salons, including 2,427 franchised salons, operating primarily under the trade names of Regis Salons, MasterCuts, Trade Secret, SmartStyle, Supercuts and Cost Cutters. The Company’s international operations include 2,026 salons, including 1,627 franchised salons, located throughout Europe, primarily in the United Kingdom, France, Italy and Spain. The Company has approximately 49,000 employees worldwide.

CRITICAL ACCOUNTING POLICIES

The Consolidated Financial Statements are prepared in conformity with accounting principles generally accepted in the United States of America. In preparing the Consolidated Financial Statements, management is required to make various judgments, estimates and assumptions that could have a significant impact on the results reported in the Consolidated Financial Statements. Management bases these estimates on historical experience and other assumptions believed to be reasonable under the circumstances. Changes in these estimates could have a material effect on the Company’s Consolidated Financial Statements.

The Company’s significant accounting policies can be found in Note 1 to the Consolidated Financial Statements contained in Item 8 of this Form 10-K. The Company believes the following accounting policies are most critical to aid in fully understanding and evaluating the Company’s reported financial condition and results of operations.

Goodwill

We review goodwill for impairment annually or at any time events or circumstances indicate that the carrying value may not be fully recoverable. According to the Company’s accounting policy, an annual review was performed during the third quarter of fiscal year 2003, and no impairment was identified. A similar review will be performed in the third quarter of each year, or more frequently if indicators of potential impairment exist. The Company’s impairment review process is based on a discounted future cash flow approach that uses estimates of revenues for the reporting units, driven by assumed same-store sales rates, estimated future gross margins and expense rates, as well as acquisition integration and maturation, and appropriate discount rates. These estimates are consistent with the plans and estimates that are used to manage the underlying businesses. Charges for impairment of goodwill for a reporting unit may be incurred in the future if the reporting unit fails to achieve its assumed revenue growth rates or assumed gross margin, or if interest rates increase significantly. The Company generally considers its various concepts to be reporting units when it tests for goodwill impairment because that is where the Company believes goodwill naturally resides. During the third quarter of fiscal year 2003, goodwill was tested for impairment in this manner. The net book value of the recently purchased European franchise operations approximated its fair value and the estimated fair value of the remaining reporting units exceeded their carrying amounts, indicating no impairment of goodwill.

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Long-Lived Assets

The Company assesses the impairment of long-lived assets annually or when events or changes in circumstances indicate that the carrying value of the assets or the asset grouping may not be recoverable. Factors considered in deciding when to perform an impairment review include significant under-performance of an individual salon in relation to expectations, significant economic or geographic trends, and significant changes or planned changes in the Company’s use of the assets. Recoverability of assets that will continue to be used in our operations is measured by comparing the carrying amount of the asset to the related total future net cash flows. If an asset’s carrying value is not recoverable through those cash flows, the asset grouping is considered to be impaired. The impairment is measured by the difference between the assets’ carrying amount and their fair value, based on the best information available, including market prices or discounted cash flow analysis.

Judgments made by management related to the expected useful lives of long-lived assets and the ability to realize undiscounted cash flows in excess of the carrying amounts of such assets are affected by factors such as the ongoing maintenance and improvements of the assets, changes in economic conditions and changes in operating performance. As the ongoing expected cash flows and carrying amounts of long-lived assets are assessed, these factors could cause the Company to realize material impairment charges.

Purchase Price Allocation

The Company makes numerous acquisitions which are now required to be accounted for under the purchase method of accounting. Under the purchase method, the purchase prices are allocated to assets acquired, including identifiable intangible assets, and liabilities assumed based on their estimated fair values at the dates of acquisition. Fair value is estimated based on the amount for which the asset or liability could be bought or sold in a current transaction between willing parties. For the Company’s acquisitions, the majority of the purchase price is accounted for as residual goodwill rather than identifiable intangible assets. This stems from the value associated with the walk-in customer base of the acquired salons, the value of which is not recorded as an identifiable intangible asset under current accounting guidance and the limited value and customer preference associated with the acquired hair salon brand. Residual goodwill further represents the Company’s opportunity to strategically combine the acquired business with the Company’s existing structure to serve a greater number of customers through its expansion strategies.

Cost of Product Used and Sold

Product costs are determined by applying estimated gross profit margins to service and product revenues, which are based on historical factors including product pricing trends and estimated shrinkage. In addition, the estimated gross profit margin is adjusted based on the results of physical inventory counts performed at least twice a year. During fiscal year 2003, the Company performed physical inventory counts in September, January and March and adjusted its estimated gross profit margin to reflect the results of the observations. Significant changes in product costs, volumes or shrinkage could have a material impact on the Company’s gross margin.

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Contingencies

The Company is involved in various lawsuits and claims that arise from time to time in the ordinary course of our business. Accruals are recorded for such contingencies based on our assessment that the occurrence is probable, and where determinable, an estimate of the liability amount. Management considers many factors in making these assessments including past history and the specifics of each case. However, litigation is inherently unpredictable and excessive verdicts do occur, which could have a material impact on the Company’s Consolidated Financial Statements.

Income Taxes

In determining income for financial statement purposes, management must make certain estimates and judgements. Certain of these estimates and judgements occur in the calculation of certain tax liabilities and in the determination of the recoverability of certain of the deferred tax assets, which arise from temporary differences between the tax and financial statement recognition of revenue and expense.

Management must assess the likelihood that the Company will be able to recover its deferred tax assets. If recovery is not likely, the Company must increase its provision for taxes by recording a reserve, in the form of a valuation allowance, for the deferred tax assets that management estimates will not be ultimately recoverable. As of June 30, 2003, management believes that all of its recorded deferred tax assets will ultimately be recoverable. However, should there be a change in the Company’s ability to recover its deferred tax assets, the Company’s tax provision would increase in the period in which it is determined that the recovery is not probable.

In addition, the calculation of the Company’s tax liabilities involves dealing with uncertainties in the application of complex tax regulations. Management recognizes potential liabilities for anticipated tax audit issues in the United States and other tax jurisdictions based on its estimate of whether and the extent to which additional taxes will be due. If payment of these amounts ultimately proves to be unnecessary, the reversal of the liabilities would result in tax benefits being recognized in the period when management determines the liabilities are no longer necessary. If management’s estimate of tax liabilities proves to be less than the ultimate assessment, a further charge to expense would result.

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RESULTS OF OPERATIONS

Revenues

System-wide sales, which includes consolidated revenues and the sales of franchise salons, increased 22.9 percent to a record $2.8 billion for the year ended June 30, 2003. Certain franchisees and licensees are not required to report financial information, including revenues. Accordingly, estimates are used to approximate system-wide sales. Overall, management believes these estimates are representative of the respective system-wide sales. Management believes that system-wide sales information is useful in assessing the overall health of the entire salon system. Consolidated revenues, which includes revenues of company-owned salons, royalties, initial franchise fees and product and equipment sales to franchisees but does not include sales at franchise salons, increased 15.8 percent to a record $1.7 billion. The following chart details the Company’s system-wide sales and consolidated revenues by concept:

                             
(Dollars in thousands)   2003   2002   2001

 
 
 
System-wide sales:
                       
 
Domestic:
                       
   
Regis Salons
  $ 437,449     $ 416,240     $ 401,756  
   
MasterCuts
    170,288       164,768       155,703  
   
Trade Secret
    222,848       206,161       194,604  
   
SmartStyle
    227,527       178,728       125,851  
   
Strip Center Salons (primarily Supercuts and Cost Cutters)
    1,069,124       991,280       924,385  
 
International
    642,563       295,808       100,952  
 
   
     
     
 
   
Total
  $ 2,769,799     $ 2,252,985     $ 1,903,251  
   
Percent change from prior year
    22.9 %     18.4 %     13.7 %
 
Revenues:
                       
 
Domestic:
                       
   
Regis Salons
  $ 437,449     $ 416,240     $ 401,756  
   
MasterCuts
    170,288       164,768       155,703  
   
Trade Secret*
    209,671       192,892       181,787  
   
SmartStyle
    227,527       178,728       125,851  
   
Strip Center Salons (primarily Supercuts and Cost Cutters)*
    468,121       382,483       345,572  
 
International*
    171,474       119,080       100,952  
 
   
     
     
 
   
Total
  $ 1,684,530     $ 1,454,191     $ 1,311,621  
   
Percent change from prior year
    15.8 %     10.9 %     14.8 %
 
   
     
     
 

* Includes aggregate franchise revenues of $101.9, $77.6 and $56.3 million for fiscal years 2003, 2002 and 2001, respectively.

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The increase in system-wide sales in fiscal years 2003 and 2002 was the result of salons added to the system through acquisition and net salon openings, as well as same-store sales increases from existing salons.

Same-store sales increases or decreases are calculated on a daily basis as the total change in sales for salons which were open on that day of the week during the corresponding prior period (i.e. the first Monday of the month). Annual same-store sales increases are the sum of the same-store sales increases computed on a daily basis. Management believes that same-store sales are useful in order to determine the increase in revenue attributable to a portion of its organic growth versus growth from acquisitions. Consolidated system-wide same-store sales increased 0.7 and 3.3 percent in fiscal years 2003 and 2002, respectively. The lower increase during fiscal year 2003 is discussed below in conjunction with service and product revenues.

Total consolidated revenues were $1.7 billion, $1.5 billion and $1.3 billion fiscal years 2003, 2002 and 2001, respectively. This was an increase of 15.8 percent in fiscal year 2003 and 10.9 percent in fiscal year 2002. The fiscal year 2003 increase in consolidated revenues was due to acquisitions (66 percent), new salon construction (30 percent), same-store sales growth (seven percent), increased franchise revenues (one percent) and foreign currency translation (five percent), which was partially offset by closed salons. The 10.9 percent increase during fiscal year 2002 was due to new salon construction (47 percent), acquisitions (33 percent), same-store sales growth (22 percent) and increased franchise revenues (five percent), which was partially offset by closed salons.

Domestic Revenues. Total domestic revenues were $1.5 billion, $1.3 billion and $1.2 billion in fiscal years 2003, 2002 and 2001, respectively. This was an increase of 13.3 percent in fiscal year 2003 and 10.3 percent in fiscal year 2002. The fiscal year 2003 increase was due to acquisitions (64 percent), new salon construction (38 percent), same-store sales growth (five percent) and increased franchise revenues (one percent), which was partially offset by closed stores. During fiscal year 2003, domestic same-store sales increased 0.7 percent, compared to increases of 3.0 and 2.8 percent in fiscal years 2002 and 2001, respectively. Same-store sales increases achieved during fiscal years 2003 and 2002 were driven primarily by higher product sales and a shift in the mix of service sales toward higher priced salon services, such as hair color.

International Revenues. Total international revenues were $171.5, $119.1 and $101.0 million in fiscal years 2003, 2002 and 2001, respectively. This was an increase of 44.0 percent in fiscal year 2003 and 18.0 percent in fiscal year 2002. The increase is due to acquisitions (74 percent), same-store sales growth (11 percent), new salon construction (four percent), increased franchise revenues (one percent), and foreign currency translation (17 percent), which was partially offset by closed salons.

Domestic and international revenues are comprised of company-owned service and product revenues, as well as franchise revenues from franchise fees and royalties, and product and equipment sales to franchisees. Fluctuations in these three revenue categories were as follows:

  Service Revenues. Service revenues were $1,117.6, $963.9 and $893.5 million in fiscal years 2003, 2002 and 2001, respectively. This was an increase of 15.9 percent in fiscal year 2003 and 7.9 percent in fiscal year 2002. The growth in service revenues in fiscal years 2003 and 2002 was driven by acquisitions and organic growth (new salon construction and same-store sales growth). During fiscal years 2003, 2002 and 2001, consolidated same-store service sales increased 0.4, 1.5 and 1.8 percent, respectively. Fiscal year 2003 same-store service sales increases were not as robust as in the prior year due to a weaker economic climate.

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  Product Revenues. Product revenues were $465.1, $412.7 and $361.9 million in fiscal years 2003, 2002 and 2001, respectively. This was an increase of 12.7 percent in 2003 and 14.1 percent in fiscal year 2002. The increases demonstrate the Company’s continuous commitment to merchandising professional salon products. In fiscal year 2003, product revenues as a percent of total company-owned revenues decreased to 29.4 percent, compared to 30.0 and 28.8 percent of revenues in fiscal years 2002 and 2001, respectively. The decrease as a percent of company-owned sales during fiscal year 2003 was primarily due to the large number of strip center salons which were acquired over the past year. Strip center salons have a lower product sales mix than the corporate average. During fiscal year 2003, consolidated same-store product sales increased 2.9 percent, compared to 7.1 and 5.2 percent in fiscal years 2002 and 2001, respectively. Same-store product sales increases were lower than in the prior year primarily due to decreased mall traffic, as well as a weaker economy.
 
  Franchise Revenues. Total franchise revenues, which include royalties, initial franchise fees and product and equipment sales made by the Company to franchisees were $101.9, $77.6 and $56.3 million in fiscal years 2003, 2002 and 2001, respectively. This was an increase of 31.4 percent in fiscal year 2003 and 37.8 percent in fiscal year 2002. Of these totals, domestic franchise revenues represented 64.4 and 82.6 percent in fiscal years 2003 and 2002, respectively. The increases in international franchise revenues during fiscal years 2003 and 2002 were due to the acquisition of the European franchise operations during fiscal year 2002. Total franchised salons open at year-end were 4,054, 3,908 and 2,230 for fiscal years 2003, 2002 and 2001, respectively.
 
  Royalties increased $14.6 million or 30.8 percent in fiscal year 2003 and $11.4 million or 31.8 percent in fiscal year 2002. The fiscal year 2003 and 2002 increases were primarily related to the acquisitions of the European franchise operations during the first and fourth quarters of fiscal year 2002.
 
  Initial franchise fees increased $2.4 million, or 69.5 percent, to $5.8 million in fiscal year 2003 and $1.1 million, or 46.9 percent, in fiscal year 2002 to $3.4 million. This was primarily the result of franchise fees from salons opened in Europe due to the Company’s increased presence in Europe after the fiscal 2002 acquisitions of the European franchise operations.
 
  Sales of product to franchise salons increased $7.4 million, or 27.6 percent, in fiscal year 2003 and $8.8 million or 48.6 percent in fiscal year 2002. This was primarily the result of increased sales of product to franchisee salons in both the domestic and international divisions. During fiscal year 2003, product sales to the European franchise operations comprised over 75 percent of the $7.4 million increase. During fiscal year 2002, product sales to the European franchise operations, which were acquired in the first and fourth quarters, caused approximately 35 percent of the $8.8 million increase, with the remainder primarily related to increased sales to strip center franchisees due to Canadian franchise acquisitions completed during fiscal year 2001. The increase during fiscal year 2003 was lower than during fiscal year 2002 primarily due to a lower increase in product sales to franchisees, which is consistent with the same-store product sales decrease of 2.6 percent for domestic franchise salons during fiscal year 2003. As discussed above, a weaker economic environment negatively impacted fiscal year 2003 same-store product sales.

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Cost of Revenue
The Company’s cost of revenues includes labor costs, the cost of product to provide services for company-owned salons and the cost of products sold to salon customers. The resulting gross margin percentage for fiscal year 2003 improved to 45.5 percent of company-owned revenues compared to 44.6 and 44.2 percent of company-owned revenues in fiscal years 2002 and 2001, respectively.

Service margins improved 20 basis points to 43.6 percent of company-owned revenues in fiscal year 2003 and improved 40 basis points to 43.4 percent in fiscal year 2002. Payroll costs, as a percentage of company-owned service revenues, were 52.1 percent in fiscal year 2003, compared with 52.4 percent in fiscal year 2002 and 52.8 percent in fiscal year 2001. These improvements were primarily due to adherence to our labor guidelines and salon level productivity programs. Additionally, service margins were favorably impacted by lower cost related to the products used in salon services, as discussed below in product margins.

Product margins for fiscal year 2003, as a percent of company-owned revenues, improved to 50.0 percent, compared to 47.6 percent in fiscal year 2002 and 47.0 percent in fiscal year 2001. The improvements were due to lower cost of product driven by volume purchases and recent promotional pricing from certain vendors, the introduction of retail Plan-O-Grams, the implementation of a new merchandising system and auto replenishment.

Direct Salon
This expense category includes direct costs associated with salon operations such as salon advertising, workers’ compensation, utilities and janitorial costs. Direct salon expenses were $142.2 million in fiscal year 2003, compared to $123.9 and $112.7 million in fiscal years 2002 and 2001, respectively, and remained consistent as a percent of company-owned revenues in fiscal years 2003, 2002 and 2001 at 9.0 percent. During fiscal years 2003 and 2002, higher workers’ compensation costs were partially offset by lower advertising costs. The remaining offset was primarily due to lower freight costs associated with supplying the Company’s salons from its two national distribution centers due to improved shipping methods during fiscal year 2003. Additionally, same-store sales increased at a faster rate than certain fixed cost components during fiscal year 2002.

Rent
Rent expense, which includes base and percentage rent, common area maintenance and real estate taxes were $233.8, $197.3 and $176.9 million in fiscal years 2003, 2002 and 2001, respectively. Rent expense, as a percent of company-owned revenues, increased to 14.8 and 14.3 percent, respectively, during fiscal years 2003 and 2002. The increase in fiscal year 2003 is primarily due to rent expense increasing at a faster rate than same-store sales and higher minimum rents related to acquired JLD salons in Manhattan. The increase in fiscal year 2002 was primarily due to higher common area maintenance costs.

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Franchise Direct Costs, Including Product and Equipment
Franchise direct costs include all direct costs related to franchise salons, such as the cost of products and equipment sold to franchisees and direct costs incurred in the Company’s offices in the United States, Canada and in Europe to support franchising activities. During fiscal year 2003, franchise direct costs increased to $57.1 million, or 56.0 percent of franchise revenues. During fiscal year 2002, franchise direct costs increased to $38.1 million, or 49.1 percent of franchise revenues, compared to $21.2 million in fiscal year 2001. In fiscal year 2003, the increase was primarily related to a full year of operating costs in Europe and costs associated with the back-office integration occurring in Europe associated with the acquired European franchise companies. In fiscal year 2002, the increase was primarily related to costs associated with acquiring the European franchise companies and growth in the sale of retail product to franchisees.

Corporate and Franchise Support Costs
Corporate and franchise support costs include expenses related to field supervision (payroll, related taxes and travel) and home office administration costs (such as warehousing, salaries, occupancy costs and professional fees). During fiscal year 2003, corporate and franchise support costs increased 16.9 percent to $163.3 million. During the fourth quarter of fiscal 2003, the Company recorded a charge of $3.2 million related to a settlement with the EEOC. See Note 7 to the Consolidated Financial Statements for further discussion. Corporate and franchise support costs increased $13.7 million in fiscal year 2002 to $139.7 million. As a percent of total revenues, corporate and franchise support costs increased ten basis points to 9.7 percent during fiscal year 2003 and remained consistent at 9.6 percent during fiscal year 2002. Absent the fourth quarter fiscal year 2003 settlement costs, corporate and franchise support costs would have represented 9.5 percent of total revenues.

Depreciation and Amortization — Corporate
Depreciation and amortization-corporate was 0.7 percent of total revenues in fiscal years 2003 and 2002, compared to 1.7 percent of total revenues in fiscal year 2001. The 100 basis point improvement in fiscal year 2002 was primarily related to the implementation of Statement of Financial Accounting Standards (FAS) No. 142, “Goodwill and Other Intangible Assets,” in July 2001, which discontinued the amortization of acquired goodwill, as discussed in Note 1 to the Consolidated Financial Statements.

Interest
Interest expense increased in fiscal year 2003 to $21.4 million, compared to $19.0 and $21.5 million in fiscal years 2002 and 2001, respectively, representing 1.3 percent of total revenues in fiscal years 2003 and 2002 and 1.6 percent in fiscal year 2001. The dollar increase in fiscal year 2003 stems from a higher average outstanding debt related to the timing of acquisitions. Additionally, the Company exercised its option under an operating lease to purchase the Salt Lake City distribution center. Prior to the purchase, the variable payments related to the lease were hedged by an interest rate swap. At the date of the purchase, a $0.9 million non-cash charge was recognized in interest expense, representing the fair value of the swap at the date of purchase, because it was no longer probable that the hedged forecasted transaction would occur. For additional information pertaining to the Company’s debt structure and interest rates thereon, see Item 7A. Quantitative and Qualitative Disclosures about Market Risk. These increases were partially offset by lower interest related to the expiration of $25.0 and $30.0 million fixed interest rate swaps in the fourth quarter of fiscal year 2003. As a percent of sales, interest expense decreased during fiscal year 2002 due to a reduction in interest rates on the Company’s variable rate debt.

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Income Taxes
The Company’s reported effective tax rate has remained relatively constant at 37.5 percent of pre-tax income in fiscal year 2003 and 37.7 percent in fiscal year 2002, compared to 40.3 percent in fiscal year 2001.

During fiscal year 2002, management recognized a one-time income tax benefit of approximately $1.8 million resulting from the implementation of certain tax planning strategies. Exclusive of such fiscal year 2002 nonrecurring items, the Company’s effective tax rate was 39.2 percent. Fiscal year 2003 was the first full year of operations from the acquired European franchise companies. The associated effective tax rate on these businesses resulted in the change to 37.5 from 39.2 percent, absent the unrelated fiscal year 2002 one-time benefit described above.

The improvement in the fiscal year 2002 effective rate, exclusive of the nonrecurring income tax benefit, was primarily due to the change in accounting for goodwill, as the permanent add-back for non-deductible goodwill amortization for stock acquisitions was eliminated.

Effects of Inflation
The Company primarily compensates its salon employees with percentage commissions based on sales they generate, thereby enabling salon payroll expense as a percent of revenues to remain relatively constant. Accordingly, this provides the Company certain protection against inflationary increases as payroll expense and related benefits (the Company’s major expense components) are, with respect to these concepts, variable costs of sales. The Company does not believe inflation, due to its low rate, has had a significant impact on the results of operations associated with hourly paid hairstylists for the remainder of its mall based and strip center salons. In addition, the Company may increase pricing in its salons to offset any significant increases in wages.

Recent Accounting Pronouncements
Recent accounting pronouncements are discussed in Note 1 to the Consolidated Financial Statements.

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LIQUIDITY AND CAPITAL RESOURCES

Overview

The Company continues to maintain a strong balance sheet to support system growth and financial flexibility. The Company’s debt to capitalization ratio, calculated as total debt as a percentage of total debt and shareholders’ equity, improved 530 basis points during fiscal year 2003 and 330 basis points during fiscal year 2002 to 34.9 and 40.2 percent, respectively. The Company’s principal on-going cash requirements are to finance construction of new stores and remodel certain existing stores, acquisition of salons, purchase inventory and fund other working capital requirements. Customers pay for salon services and merchandise in cash at the time of sale, which reduces the Company’s working capital requirements. Since December 2001, the Company has maintained an investment grade “2” rating with the NAIC, the rating agency that regulates insurance companies in the private placement debt market.

Total assets increased $155.8 million in fiscal year 2003 to $1.1 billion. The increase included $172.8 million associated with the purchases of salons, which was primarily funded by a combination of operating cash flows, debt and the assumption of acquired salon liabilities.

Total shareholders equity increased $118.1 million in fiscal year 2003. Equity increased as a result of net income, increased accumulated other comprehensive income due to translation adjustments as the result of the strengthening of foreign currencies that underlie the Company’s investments in those markets, and additional paid-in capital recorded in connection with stock issued for business acquisitions.

Cash Flows

Operating Activities

Net cash provided by operating activities increased in fiscal year 2003 to $149.6 million. The cash flows from operating activities in fiscal year 2003 were mainly a result of $86.7 million of net income combined with $67.4 million of depreciation and amortization, a $3.5 million increase in deferred income taxes, a $25.5 million increase in accounts payable and accrued expenses, partially offset by a $33.5 million increase related to accounts receivable, inventories, and other assets and noncurrent liabilities. Inventories increased during fiscal year 2003 resulting from additional needs due to growth through acquisitions and new construction, as well as same-store product sales increasing 2.9 percent during fiscal 2003 as compared to 7.1 percent in the prior year.

Net cash provided by operating activities in fiscal year 2002 was $152.0 million, representing an increase of $41.7 million over the $110.3 million reported in fiscal year 2001. This increase was largely the result of increased earnings, deferred taxes and accrued expenses associated with the acquisition of the European franchise companies during fiscal year 2002, as previously discussed, and significant working capital needs during fiscal year 2001 in order to support business growth.

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Investing Activities

Net cash used in investing activities of $143.1 million was mainly the result of $77.5 million in capital expenditures and $66.9 million in business and salon acquisitions. The Company constructed 397 new corporate salons in fiscal year 2003, including 168 new SmartStyle salons, 85 new Strip Center salons, 53 new Regis Salons, 47 new MasterCuts salons, 34 new Trade Secret salons, and ten new international salons, and completed 179 major remodeling projects. Additionally, the Company acquired 560 company-owned salons during fiscal year 2003, including 446 Strip Center salons, 73 Regis Salons, 17 international salons, 14 SmartStyle salons and ten Trade Secret salons.

Financing Activities

Net cash used in financing activities was $36.3 million mainly resulting from $21.7 million related to the repurchase of common stock, $5.2 million related to dividend payments and $32.2 million related to net payments on revolving credit facilities. This was partially offset by $18.5 million of net borrowings on long-term debt and $7.1 million of proceeds from the issuance of common stock in connection with the exercise of stock options.

New Financing Arrangements
In November 2002, the Company extended its revolving credit facility through November 2006. In February 2003, the Company renewed one of its private placement debt facilities, thereby extending its terms through October 1, 2005 and increasing its related borrowing capacity from $125.0 to $246.0 million. No other significant changes were made to either of the facilities’ terms. There were no other significant financing activities during fiscal 2003. Derivative instruments are discussed in Note 5 to the Consolidated Financial Statements.

In June 2003, the Company borrowed $30.0 million under a 4.69 percent senior term note due June 2013 to repay existing debt from the Company’s revolving credit facility.

In March 2002, the Company completed a $125.0 million private debt placement, with an average life of 8.6 years and a fixed coupon rate of 6.98 percent. Proceeds were in part used to repay approximately $75.0 million of existing debt from the Company’s revolving credit facility. The additional $50.0 million of proceeds were primarily used to fund the JLD acquisition, which was completed in April 2002.

In October 2000, the Company borrowed $25.0 million under an 8.39 percent senior term note due October 2010 to finance various acquisitions by the Company.

Acquisitions

During fiscal year 2003, the Company continued its acquisition strategy by acquiring, among others, 328 domestic corporate-owned BoRics salons, 25 corporate-owned Vidal Sassoon salons and 4 Vidal Sassoon Beauty Academies, and 286 salons (including 196 franchised salons) from Opal Concepts. The acquisitions were funded primarily by operating cash flow and debt. Since 1994, the Company has acquired over 7,045 salons. As previously reported, fiscal year 2002 represented a significant year as the Company completed the strategic acquisition of two European franchising companies.

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Contractual Obligations and Commercial Commitments
The following table reflects a summary of obligations and commitments outstanding by payment date as of June 30, 2003:

                                           
              Payments due by period                
      Within     More than  
(Dollars in thousands)   1 year   1-3 years   3-5 years   5 years   Total
   
 
 
 
 
Contractual Obligations
                                       
On-balance sheet:
                                       
 
Long-term obligations
  $ 19,115     $ 28,122     $ 71,653     $ 175,624     $ 294,514  
 
Capital lease obligations
    2,008       2,975       2,260               7,243  
 
   
     
     
     
     
 
Total on-balance sheet
    21,123       31,097       73,913       175,624       301,757  
 
   
     
     
     
     
 
Off-balance sheet(a):
                                       
 
Operating lease obligations
    200,582       305,429       176,324       137,241       819,576  
 
Other long-term obligations
    923       4,283       1,148       278       6,632  
 
   
     
     
     
     
 
 
    201,505       309,712       177,472       137,519       826,208  
 
   
     
     
     
     
 
Total
  $ 222,628     $ 340,809     $ 251,385     $ 313,143     $ 1,127,965  
 
   
     
     
     
     
 

(a)   In accordance with accounting principles generally accepted in the United States of America, these obligations are not reflected in the accompanying audited Consolidated Balance Sheet.

On-Balance Sheet Obligations
The Company’s long-term obligations are composed primarily of senior term notes and a revolving credit facility. Additionally, certain senior term notes are hedged by contracts with financial institutions commonly referred to as fair value swaps, as discussed in Note 5 to the Consolidated Financial Statements. At June 30, 2003, $7.1 million of the Company’s long-term obligations represents the fair value of the adjustments made to mark these hedge contracts to fair value and an additional $1.4 million represents a deferred gain related to the termination of certain interest rate hedge contracts.

Off-Balance Sheet Arrangements
Operating leases primarily represent long-term obligations for the rental of salon premises, including leases for company-owned salons, as well as franchisee sub-leases of approximately $118.2 million, which are funded by franchisees. Regarding the franchisee sub-leases, the Company generally retains the right to the related salon assets net of any outstanding obligations in the event of a default by a franchise owner. Management has not experienced and does not expect any material loss to result from these arrangements.

Other long-term obligations represent guarantees, entered into prior to December 31, 2002, by the Company on a limited number of equipment lease agreements between its franchisees and leasing companies. If the franchisee should fail to make payments in accordance with the lease, the Company will be held liable under such agreements and retains the right to possess the related salon operations. The Company believes the fair value of the salon operations exceeds the maximum potential amount of future lease payments for which it could be held liable. The existing guaranteed lease obligations, which have an aggregate undiscounted value of $6.6 million at June 30, 2003, terminate at various dates between December 2003 and March 2009. Management has not experienced and does not expect any material loss to result from these arrangements.

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In certain franchise area development agreements, a buyback program is included allowing the franchisee to require the Company to purchase all of their salon assets within a specified market for 90 percent of their original cost within two years from the date of the franchisee opening their first salon. As of June 30, 2003, 22 existing franchised salons were covered by such agreements and the related maximum potential amount of undiscounted future payments was estimated to be approximately $1.5 million. This potential obligation is not included in the table above as the opportunity or the timing of the potential expenditures cannot be reasonably estimated. The Company has not and does not expect to incur material expenditures under the buyback program as most franchisees choose to continue operating the salons themselves. Further, in the case of a franchisee initiating the buyback program, the Company anticipates finding another franchisee to purchase the salons directly rather than purchasing them itself.

The Company entered into a five-year operating lease agreement in June 2000 relating to its Salt Lake distribution center. Based on the Company’s analysis of Interpretation No. 46, “Consolidation of Variable Interest Entities,” the operating lease structure was with a variable interest entity and would have required the Company to consolidate the leased asset and the related debt in its Consolidated Financial Statements effective July 1, 2003, if no modifications were made to the lease structure. The Company exercised its option to buy the distribution center for $11.8 million and discontinued the lease agreement during June 2003. Therefore, the related asset and debt are included in the Consolidated Financial Statements at June 30, 2003.

The Company has interest rate swap contracts, as well as a cross-currency swap to hedge a portion of its net investments in foreign operations. See Note 5 to the Consolidated Financial Statements for a detailed discussion of the Company’s derivative instruments.

The Company does not have other unconditional purchase obligations, or significant other commercial commitments such as commitments under lines of credit, standby letters of credit and standby repurchase obligations or other commercial commitments.

The Company is in compliance with all covenants and other requirements of its credit agreements and senior notes. Additionally, the credit agreements do not include rating triggers or subjective clauses that would accelerate maturity dates.

As a part of its salon development program, the Company continues to negotiate and enter into leases and commitments for the acquisition of equipment and leasehold improvements related to future salon locations, and continue to enter into transactions to acquire established hair care salons and businesses.

The Company does not have any relationships with unconsolidated entities or financial partnerships, such as entities often referred to as structured finance or special purpose entities (SPEs), which would have been established for the purpose of facilitating off-balance sheet financial arrangements or other contractually narrow or limited purposes at June 30, 2003. As such, the Company is not materially exposed to any financing, liquidity, market or credit risk that could arise if the Company had engaged in such relationships.

Financing
Financing activities are discussed on page 35 and in Note 4 to the Consolidated Financial Statements, and derivative activities are discussed in Item 7A. Quantitative and Qualitative Disclosures about Market Risk and in Note 5 to the Consolidated Financial Statements.

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Management believes that cash generated from operations and amounts available under its existing debt facilities will be sufficient to fund its anticipated capital expenditures, acquisitions and required debt repayments for the foreseeable future.

Dividends
The Company paid dividends of $.12 per share during fiscal years 2003, 2002 and 2001. On August 20, 2003, the Board of Directors of the Company declared a $.03 per share quarterly dividend payable September 17, 2003 to shareholders of record on September 3, 2003.

Share Repurchase Program
In May 2000, the Company’s Board of Directors approved a stock repurchase program under which up to $50.0 million can be expended for the repurchase of the Company’s common stock. On August 19, 2003, the Board of Directors elected to increase the maximum repurchase amount to $100.0 million. The timing and amounts of any repurchases will depend on many factors, including the market price of the common stock and overall market conditions. As of June 30, 2003, 1.3 million shares have been repurchased for $30.9 million. All repurchased shares are immediately retired. This repurchase program has no stated expiration date.

Outlook
For a discussion of the Company’s near-term expectations, please refer to the Investor Information section of the Company’s website at www.regiscorp.com.

Long-term Expectations
The Company’s growth strategy consists of two primary building blocks. The Company focuses on a combination of organic and acquisition growth to achieve its long-term objectives of 10 to 14 percent revenue growth and low-to-mid teen earnings growth.

Organic growth is achieved through the combination of new salon construction and same-store sales. Each year, the Company anticipates building over 500 corporate salons and adding at least 300 franchised salons, while closing approximately 150 salons. The Company’s long-term outlook for same-sales is in the two to four percent range.

During any fiscal year the Company’s acquisitions may vary in size from one salon to several hundred salons. The Company anticipates adding 400 to 600 corporate salons each year from acquisitions.

The Company executes its growth strategy by focusing on real estate. The Company’s real estate strategy focuses on adding salons in convenient locations with good visibility, strong customer traffic and appropriate trade demographics. The Company’s various salon and product concepts are now operating in virtually every retailing environment available. The Company believes that the availability of real estate will augment its ability to achieve its long-term objectives.

The conceptual strength of the Company’s business is in its store concepts that allow flexibility in store placement and customer mix. Each concept focuses on the middle market and attracts a slightly different demographic. The Company anticipates expanding all its salon concepts.

Maintaining financial flexibility is a key element in continuing the Company’s successful growth. With strong operating cash flow and an investment grade rating, the Company is confident that it will be able to financially support its growth.

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Impact of Inflation
The impact of inflation on results of operations has not been significant. The Company does not expect inflation to have a significant impact on its ability to achieve its long-term growth targets.

Impact of Seasonality
The Company’s business is not subject to substantial seasonal variations in demand. However, the timing of certain holidays may cause quarterly variations. Historically, the Company’s revenue and net earnings have generally been realized evenly throughout the fiscal year. The service and retail product revenues associated with its corporate salons, as well as the Company’s franchise revenues, are of a replenishment nature. The Company estimates that customer visitation patterns are generally consistent throughout the year.

Impact of the Economic Environment
Changes to the United States, Canadian, United Kingdom and other European economies may have an impact on the Company’s business. However, the replenishment nature of the Company’s business, as well as the fact that its various concepts span across all levels of consumer objectives regarding price and style, mitigates the impact that changes in economic conditions may have on the Company’s business.

Impact of changes to Interest Rates and Foreign Currency Exchange Rates
Changes in interest rates may have an impact on the Company’s expected results from operations. Currently, the Company manages the risk related to fluctuations in interest rates through the use of floating rate debt instruments and other financial instruments. See discussion in Item 7A. on page 41 and in Note 5 to the Consolidated Financial Statements for additional information.

Changes in foreign currency exchange rates may have an impact on the Company’s reported results from operations. The majority of the revenue and costs associated with the performance of its foreign operations are denominated in local currencies such as the Canadian dollar, Euro and British Pound. Therefore, the Company does not have significant foreign currency transaction risk; however, the translation at different exchange rates from period to period may impact the amount of reported income from the Company’s international operations. For the year ended June 30, 2003, operations denominated in currencies other than the United States dollar were 13.1 percent of consolidated net income.

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SAFE HARBOR PROVISIONS UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

This annual report, as well as information included in, or incorporated by reference from, future filings by the Company with the Securities and Exchange Commission and information contained in written material, press releases and oral statements issued by or on behalf of the Company contains or may contain “forward-looking statements” within the meaning of the federal securities laws, including statements concerning anticipated future events and expectations that are not historical facts. These forward-looking statements are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. The forward-looking statements in this document reflect management’s best judgment at the time they are made, but all such statements are subject to numerous risks and uncertainties, which could cause actual results to differ materially from those expressed in or implied by the statements herein. Such forward-looking statements are often identified herein by use of words including, but not limited to, “may,” “believe,” “project,” “expect,” “estimate,” “anticipate,” and “plan.” In addition, the following factors could affect the Company’s actual results and cause such results to differ materially from those expressed in forward-looking statements. These factors include competition within the personal hair care industry, which remains strong, both domestically and internationally, and price sensitivity; changes in economic condition; changes in consumer tastes and fashion trends; labor and benefit costs; legal claims; risk inherent to international development (including currency fluctuations); the continued ability of the Company and its franchisees to obtain suitable locations and financing for new salon development; governmental initiatives such as minimum wage rates, taxes and possible franchise legislation; the ability of the Company to successfully identify and acquire salons that support its growth objectives; or other factors not listed above. The ability of the Company to meet its expected revenue growth is dependent on salon acquisitions, new salon construction and same-store sales increases, all of which are affected by many of the aforementioned risks. Additional information concerning potential factors that could affect future financial results is set forth in the Company’s Form S-3 Registration Statement filed with the Securities and Exchange Commission on January 31, 2003.

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Item 7A. Quantitative and Qualitative Disclosures About Market Risk

The primary market risk exposure of the Company relates to changes in interest rates in connection with its debt, some of which bears interest at floating rates based on LIBOR plus an applicable borrowing margin. To a lesser extent, the Company is also exposed to foreign currency translation risk related to its net investments in its foreign subsidiaries.

As of June 30, 2003, the Company had $22.8 million of floating and $279.0 million of fixed rate debt outstanding. As of June 30, 2002, the Company had $55.0 million of floating and $244.0 million of fixed rate debt outstanding. The Company manages its interest rate risk by balancing the amount of fixed and floating rate debt. On occasion, the Company uses interest rate swaps to further mitigate the risk associated with changing interest rates and to maintain its desired balances of fixed and floating rate debt. Generally, the terms of the interest rate swap agreements contain quarterly settlement dates based on the notional amounts of the swap contracts. At June 30, 2002, the Company had interest rate swap agreements covering $55.0 million of its floating rate obligations. During fiscal year 2003, the $55.0 million of interest rate swap agreements matured. The Company also had interest rate swap agreements covering $88.5 and $111.0 million of its fixed rate obligations at June 30, 2003 and 2002, respectively. Further discussion is contained in Note 5 to the Consolidated Financial Statements.

During fiscal year 2002, the Company entered into an interest rate swap agreement with a notional amount of $11.8 million to hedge its variable rate operating lease obligations as discussed on the following page. During fiscal year 2003, the $11.8 million swap was redesignated as a hedge of a portion of the interest payments associated with the Company’s long-term financing program. The redesignation was the result of the Company exercising its right to purchase the property under the variable rate operating lease. In addition, during fiscal year 2002, the Company entered into a $21.3 million cross currency swap to hedge its Euro foreign currency exposure in certain net investments. See the discussion in Note 5 to the Consolidated Financial Statements for further explanation of the currency swap hedge’s effect on the Consolidated Financial Statements.

The table on the next page presents information about the Company’s debt obligations and derivative financial instruments that are sensitive to changes in interest rates. For fixed rate debt obligations, the table presents principal amounts and related weighted-average interest rates by fiscal year of maturity. For variable rate obligations, the table presents principal amounts and the weighted-average interest rates as of June 30, 2003. For the Company’s derivative financial instruments, the table presents notional amounts and weighted-average interest rates by expected (contractual) maturity dates. Notional amounts are used to calculate the contractual payments to be exchanged under the contract.

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Expected maturity date as of June 30,

                                                                     
Liabilities   2004   2005   2006   2007   2008   Thereafter   Total   Fair Value

 
 
 
 
 
 
 
 
(U.S.$ equivalent in thousands)                                                                
Long-term debt:
                                                               
 
Fixed rate (U.S.$)
  $ 21,089     $ 15,830     $ 14,238     $ 28,158     $ 20,867     $ 170,200     $ 270,382     $ 278,841  
   
Average interest rate
    7.6 %     7.8 %     7.2 %     7.5 %     7.5 %     6.1 %     7.1 %        
 
Fixed rate (Euro)
  $ 34     $ 107                                     $ 141     $ 141  
   
Average interest rate
    7.0 %     7.0 %                                     7.0 %        
 
Variable rate (U.S.$)
                          $ 22,775                     $ 22,775     $ 22,775  
   
Average interest rate
                            3.8 %                     3.8 %        
 
 
   
     
     
     
     
     
     
     
 
Total liabilities
  $ 21,123     $ 15,937     $ 14,238     $ 50,933     $ 20,867     $ 170,200     $ 293,298     $ 301,757  
 
 
   
     
     
     
     
     
     
     
 
Interest rate derivatives
                                                               
(U.S.$ equivalent in thousands)
                                                               
Pay variable/receive fixed (U.S.$)
  $ 7,500     $ 12,500     $ 12,500     $ 22,000     $ 9,000     $ 25,000     $ 88,500     $ 7,140  
 
Average pay rate**
    3.5 %     4.2 %     5.1 %     5.8 %     5.7 %     5.9 %     4.7 %        
 
Average receive rate**
    7.3 %     7.2 %     7.2 %     7.3 %     6.9 %     6.8 %     7.1 %        
Pay fixed/receive variable (U.S.$)
          $ 11,800                                     $ 11,800     $ (833 )
 
Average pay rate
            5.1 %                                     5.1 %        
 
Average receive rate
            1.6 %                                     1.6 %        

** Represents the average expected cost of borrowing for outstanding derivative balances as of June 30, 2003.

The table below provides information about the Company’s net investments in foreign operations and derivative financial instruments by functional currency and presents such information in United States (U.S.) dollar equivalents. The table summarizes the Company’s exposure to foreign currency translation risk related to its net investments in its foreign subsidiaries along with the associated cross-currency instrument with a notional amount of $21.3 million to partially hedge the Company’s euro foreign currency exposure related to its $95.6 million net foreign investment.

         
Net Investments:        

       
(U.S.$ Equivalent in thousands)
Net investment (CND)
  $ 53,473  
Net investment (EURO)
  $ 95,623  
Net investment (GBP)
  $ 48,795  
           
Foreign Currency Derivative:        

       
Fixed-for-fixed cross currency swap (Euro/U.S.)
       
 
Euro amount
    23,782  
Average pay Euro rate
    8.29 %
 
U.S.$ amount
  $ 21,284  
Average receive U.S. rate
    8.39 %

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The cross currency swap derivative financial instrument expires in fiscal 2007. At June 30, 2003 and 2002, the Company’s net investment in this derivative financial instrument was in a $6.7 and $2.4 million loss position, respectively, based on its estimated fair value. For the year ended June 30, 2003 and 2002, $2.7 and $1.5 million, respectively, of tax-effected loss related to this derivative was charged to the cumulative translation adjustment account, which is a component of other comprehensive income set forth in the Consolidated Statement of Shareholders’ Equity.

Item 8. Financial Statements and Supplementary Data

         
Index to Consolidated Financial Statements:
       
Report of Independent Auditors
    44  
Consolidated Balance Sheet as of June 30, 2003 and 2002
    45  
Consolidated Statement of Operations for each of the three years in the period ended June 30, 2003
    46  
Consolidated Statement of Shareholders’ Equity and Comprehensive Income for each of the three years in the period ended June 30, 2003
    47  
Consolidated Statement of Cash Flows for each of the three years in the period ended June 30, 2003
    49  
Notes to Consolidated Financial Statements
    50  
Quarterly Financial Data (unaudited)
    78  

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REPORT OF INDEPENDENT AUDITORS

To the Shareholders and Directors of
Regis Corporation:

In our opinion, the accompanying consolidated balance sheet and the related consolidated statements of operations, of changes in shareholders’ equity and comprehensive income and of cash flows present fairly, in all material respects, the consolidated financial position of Regis Corporation at June 30, 2003 and 2002, and the consolidated results of its operations and its cash flows for each of the three years in the period ended June 30, 2003, in conformity with accounting principles generally accepted in the United States of America. These financial statements are the responsibility of the Company’s management; our responsibility is to express an opinion on these financial statements based on our audits. We conducted our audits of these statements in accordance with auditing standards generally accepted in the United States of America, which require that we plan and perform the audit to obtain reasonable assurance about whether the financial statements are free of material misstatement. An audit includes examining, on a test basis, evidence supporting the amounts and disclosures in the financial statements, assessing the accounting principles used and significant estimates made by management, and evaluating the overall financial statement presentation. We believe that our audits provide a reasonable basis for our opinion.

Effective July 1, 2002, as discussed in Note 1 to the consolidated financial statements, the Company adopted the provisions of Statement of Financial Accounting Standards No. 142, “Goodwill and Other Intangible Assets.”

Minneapolis, Minnesota
August 26, 2003

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REGIS CORPORATION
CONSOLIDATED BALANCE SHEET

(Dollars in thousands, except per share amounts)

                       
          June 30,
          2003   2002
         
 
ASSETS
               
Current assets:
               
 
Cash
  $ 59,680     $ 87,103  
 
Receivables, net
    31,947       26,901  
 
Inventories
    156,827       120,259  
 
Deferred income taxes
    18,469       9,843  
 
Other current assets
    12,737       12,580  
 
   
     
 
   
Total current assets
    279,660       256,686  
 
Property and equipment, net
    356,725       318,482  
Goodwill
    372,618       304,529  
Other intangibles, net
    64,498       54,907  
Other assets
    39,454       22,586  
 
   
     
 
   
Total assets
  $ 1,112,955     $ 957,190  
 
   
     
 
LIABILITIES AND SHAREHOLDERS’ EQUITY
               
Current liabilities:
               
 
Long-term debt, current portion
  $ 21,123     $ 7,221  
 
Accounts payable
    56,175       54,545  
 
Accrued expenses
    121,767       97,523  
 
   
     
 
   
Total current liabilities
    199,065       159,289  
 
Long-term debt
    280,634       291,795  
Other noncurrent liabilities
    70,452       61,441  
 
Commitments and contingencies (Note 6 and 7)
               
 
Shareholders’ equity:
               
 
Common stock, $.05 par value; issued and outstanding, 43,527,244 and 43,040,381 common shares at June 30, 2003 and 2002, respectively
    2,176       2,152  
 
Additional paid-in capital
    207,650       194,859  
 
Accumulated other comprehensive income
    27,789       3,938  
 
Retained earnings
    325,189       243,716  
 
   
     
 
   
Total shareholders’ equity
    562,804       444,665  
 
   
     
 
     
Total liabilities and shareholders’ equity
  $ 1,112,955     $ 957,190  
 
   
     
 

The accompanying notes are an integral part of the Consolidated Financial Statements.

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REGIS CORPORATION
CONSOLIDATED STATEMENT OF OPERATIONS

(Dollars and shares in thousands, except per share amounts)

                               
          Years Ended June 30,
          2003   2002   2001
         
 
 
Revenues:
                       
 
Company-owned salons:
                       
   
Service
  $ 1,117,562     $ 963,884     $ 893,472  
   
Product
    465,053       412,728       361,858  
 
   
     
     
 
 
    1,582,615       1,376,612       1,255,330  
Franchise revenues:
                       
 
Royalties and fees
    67,682       50,745       38,230  
 
Product sales
    34,233       26,834       18,061  
 
   
     
     
 
 
    101,915       77,579       56,291  
 
   
     
     
 
 
    1,684,530       1,454,191       1,311,621  
Operating expenses:
                       
 
Company-owned salons:
                       
   
Cost of service
    629,945       546,027       508,981  
   
Cost of product
    232,596       216,373       191,796  
   
Direct salon
    142,173       123,915       112,667  
   
Rent
    233,821       197,269       176,947  
   
Depreciation
    54,894       48,269       42,720  
 
   
     
     
 
 
    1,293,429       1,131,853       1,033,111  
 
Franchise direct costs, including product and equipment
    57,050       38,114       21,237  
 
Corporate and franchise support costs
    163,256       139,654       125,927  
 
Depreciation and amortization
    11,855       10,706       22,065  
 
   
     
     
 
     
Total operating expenses
    1,525,590       1,320,327       1,202,340  
 
   
     
     
 
     
Operating income
    158,940       133,864       109,281  
 
Other income (expense):
                       
 
Interest
    (21,394 )     (19,010 )     (21,487 )
 
Other, net
    1,055       796       1,085  
 
   
     
     
 
     
Income before income taxes
    138,601       115,650       88,879  
 
Income taxes:
                       
 
Provision
    (51,926 )     (45,346 )     (35,791 )
 
Nonrecurring income tax benefit
            1,750          
 
   
     
     
 
 
    (51,926 )     (43,596 )     (35,791 )
 
   
     
     
 
     
Net income
  $ 86,675     $ 72,054     $ 53,088  
 
   
     
     
 
Net income per share:
                       
     
Basic
  $ 2.00     $ 1.70     $ 1.29  
 
   
     
     
 
     
Diluted
  $ 1.92     $ 1.63     $ 1.26  
 
   
     
     
 
Weighted average common and common equivalent shares outstanding:
                       
     
Basic
    43,292       42,283       41,221  
 
   
     
     
 
     
Diluted
    45,229       44,172       42,031  
 
   
     
     
 

Effective July 1, 2001, Regis changed its accounting for goodwill. For comparability purposes, see Note 1 for
adjusted amounts.

The accompanying notes are an integral part of the Consolidated Financial Statements.

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REGIS CORPORATION
CONSOLIDATED STATEMENTS OF CHANGES
IN SHAREHOLDERS’ EQUITY AND COMPREHENSIVE INCOME

(Dollars in thousands)

                 
    Common Stock
   
    Shares   Amount
   
 
Balance, June 30, 2000
    40,702,707     $ 2,035  
 
Net income
               
Foreign currency translation adjustments
               
Transition adjustment relating to the adoption of FAS No. 133, net of taxes
               
Changes in fair market value of financial instruments designated as hedges of interest rate exposure, net of taxes and transfers
               
Proceeds from exercise of stock options
    298,362       16  
Shares issued through franchise stock incentive program
    10,662          
Shares issued in connection with salon acquisitions
    715,056       36  
Tax benefit realized upon exercise of stock options
               
Dividends
               
 
   
     
 
Balance, June 30, 2001
    41,726,787       2,087  
 
Net income
               
Foreign currency translation adjustments
               
Changes in fair market value of financial instruments designated as hedges of interest rate exposure, net of taxes and transfers
               
Stock repurchase plan
    (278,700 )     (14 )
Proceeds from exercise of stock options
    621,163       31  
Shares issued through franchise stock incentive program
    8,198          
Shares issued in connection with salon acquisitions
    962,933       48  
Tax benefit realized upon exercise of stock options
               
Dividends
               
 
   
     
 
Balance, June 30, 2002
    43,040,381       2,152  
 
Net income
               
Foreign currency translation adjustments
               
Changes in fair market value of financial instruments designated as hedges of interest rate exposure, net of taxes and transfers
               
Stock repurchase plan
    (860,301 )     (43 )
Proceeds from exercise of stock options
    724,569       36  
Shares issued through franchise stock incentive program
    9,346          
Shares issued in connection with salon acquisitions
    613,249       31  
Tax benefit realized upon exercise of stock options
               
Dividends
               
 
   
     
 
Balance, June 30, 2003
    43,527,244     $ 2,176  
 
   
     
 

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Table of Contents

                                         
            Accumulated                
    Additional   Other                
    Paid-In   Comprehensive   Retained           Comprehensive
    Capital   Income (Loss)   Earnings   Total   Income
   
 
 
 
 
  $ 150,793     $ (2,274 )   $ 128,587     $ 279,141          
 
                    53,088       53,088     $ 53,088  
 
            (921 )             (921 )     (921 )
 
            (160 )             (160 )     (160 )
 
            (1,460 )             (1,460 )     (1,460 )
 
    1,971                       1,987          
 
    149                       149          
 
    11,860                       11,896          
 
    716                       716          
 
                    (4,935 )     (4,935 )        
 
   
     
     
     
     
 
 
    165,489       (4,815 )     176,740       339,501     $ 50,547  
 
                                   
 
 
                    72,054       72,054       72,054  
 
            9,460               9,460       9,460  
 
            (707 )             (707 )     (707 )
 
    (7,729 )                     (7,743 )        
 
    7,719                       7,750          
 
    173                       173          
 
    26,253                       26,301          
 
    2,954                       2,954          
 
                    (5,078 )     (5,078 )        
 
   
     
     
     
     
 
 
    194,859       3,938       243,716       444,665     $ 80,807  
 
                                   
 
 
                    86,675       86,675       86,675  
 
            22,025               22,025       22,025  
 
            1,826               1,826       1,826  
 
    (21,651 )                     (21,694 )        
 
    8,545                       8,581          
 
    337                       337          
 
    21,470                       21,501          
 
    4,090                       4,090          
 
                    (5,202 )     (5,202 )        
 
   
     
     
     
     
 
 
  $ 207,650     $ 27,789     $ 325,189     $ 562,804     $ 110,526  
 
   
     
     
     
     
 

The accompanying notes are an integral part of the Consolidated Financial Statements.

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Table of Contents

REGIS CORPORATION
CONSOLIDATED STATEMENT OF CASH FLOWS
(Dollars in thousands)

                                 
            Years Ended June 30,
            2003   2002   2001
           
 
 
Cash flows from operating activities: