10-K 1 d10k.htm FORM 10-K Form 10-K

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 


 

FORM 10-K

 


 

x ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the fiscal year ended December 31, 2003

 

OR

 

¨ TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934

 

For the transition period from              to             

 

Commission File Number 1-5231

 


 

McDONALD’S CORPORATION

(Exact name of registrant as specified in its charter)

 


 

Delaware   36-2361282

(State or other jurisdiction of

incorporation or organization)

 

(I.R.S. Employer

Identification No.)

McDonald’s Plaza    
Oak Brook, Illinois   60523
(Address of principal executive offices)   (Zip Code)

 

Registrant’s telephone number, including area code: (630) 623-3000

 

Securities registered pursuant to Section 12(b) of the Act:

 

Title of each class


 

Name of each exchange

on which registered


Common stock, $.01 par value

  New York Stock Exchange                
    Chicago Stock Exchange                

8 7/8%    Debentures due 2011

  New York Stock Exchange                

7.05%    Debentures due 2025

  New York Stock Exchange                

7.31%    Subordinated Deferrable Interest Debentures due 2027

  New York Stock Exchange                

6 3/8%    Debentures due 2028

  New York Stock Exchange                

 

Securities registered pursuant to Section 12(g) of the Act:

 

None

 


 

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days.     Yes  x    No  ¨

 

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K is not contained herein, and will not be contained, to the best of registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K.  x

 

Indicate by check mark whether registrant is an accelerated filer (as defined in Exchange Act Rule 12b-2).    Yes  x    No  ¨

 

The aggregate market value of voting common equity held by non-affiliates of the registrant was $28,033,465,369 as of June 30, 2003. The number of shares of common stock outstanding was 1,261,748,725 as of January 31, 2004.

 

DOCUMENTS INCORPORATED BY REFERENCE

 

Parts II and III of this Form 10-K incorporate information by reference from the registrant’s 2004 definitive proxy statement which will be filed no later than 120 days after December 31, 2003.

 



Part I

 


Item 1. Business

 

McDonald’s Corporation, the registrant, together with its subsidiaries, is referred to herein as the “Company.”

 

(a) GENERAL DEVELOPMENT OF BUSINESS

 

During 2003, there have been no significant changes to the Company’s corporate structure or material changes in the Company’s method of conducting business.

 

(b) FINANCIAL INFORMATION ABOUT SEGMENTS

 

Segment data for the years ended December 31, 2003, 2002 and 2001 are included in Part II, Item 8, page 35 of this Form 10-K.

 

(c) NARRATIVE DESCRIPTION OF BUSINESS

 

General

 

The Company primarily operates and franchises McDonald’s restaurants in the food service industry. These restaurants serve a varied, yet limited, value-priced menu (see Products) in more than 100 countries around the world.

 

The Company also operates Boston Market and Chipotle Mexican Grill in the U.S. and has a minority ownership interest in U.K.-based Pret A Manger. In December 2003, the Company sold its Donatos Pizzeria business.

 

Since McDonald’s restaurant business comprises virtually all of the Company’s consolidated operating results, this narrative primarily relates to that business, unless otherwise noted.

 

All restaurants are operated either by the Company, by independent entrepreneurs under the terms of franchise arrangements (franchisees), or by affiliates operating under license agreements.

 

The Company’s operations are designed to assure consistency and high quality at every McDonald’s restaurant. When granting franchises and forming joint-ventures, the Company is selective and is not in the practice of franchising to or partnering with investor groups or passive investors.

 

Under the conventional franchise arrangement, franchisees provide capital by initially investing in the equipment, signs, seating and décor of their restaurant businesses, and by reinvesting in the business over time. The Company generally shares the investment by owning or leasing the land and building. Franchisees contribute to the Company’s revenue stream through payment of rent and service fees based upon a percent of sales, with specified minimum rent payments, along with initial fees. The conventional franchise arrangement typically lasts 20 years and franchising practices are generally consistent throughout the world. A discussion regarding site selection is included in Part I, Item 2, page 5 of this Form 10-K.

 

The Company, its franchisees and affiliates purchase food, packaging, equipment and other goods from numerous independent suppliers that have been approved by the Company. The Company has established and strictly enforces high-quality standards. The Company has quality assurance labs around the world to ensure that our high standards are consistently met. The quality assurance process not only involves ongoing product reviews, but also on-site inspections of suppliers’ facilities. Further, a Quality Assurance Board, composed of the Company’s technical, safety and supply chain specialists, provides strategic global leadership for all aspects of food quality and safety. In addition, the Company works closely with suppliers to encourage innovation, assure best practices and drive continuous improvement.

 

Independently owned and operated distribution centers, also approved by the Company, distribute products and supplies to most McDonald’s restaurants. In addition, restaurant personnel are trained in the proper storage, handling and preparation of our products and in the delivery of customer service.

 

McDonald’s global brand is well known. Marketing, promotional and public relations activities are designed to nurture McDonald’s brand image and differentiate the Company from competitors. Marketing and promotional efforts focus on value, food taste and the customer experience. In addition, the Company is focused on being a leader in social responsibility, as the Company believes it is important to give back to the people and communities around the world who are responsible for our success.

 

Products

 

McDonald’s restaurants offer a substantially uniform menu. In addition, McDonald’s tests new products on an ongoing basis.

 

McDonald’s menu includes hamburgers and cheeseburgers, Big Mac, Quarter Pounder with Cheese, Big N’ Tasty, Filet-O-Fish, several chicken sandwiches, Chicken McNuggets, french fries, Premium Salads, milk shakes, McFlurry desserts, sundaes and soft serve cones, pies, cookies, and soft drinks and other beverages. In addition, the restaurants sell a variety of other products during limited-time promotions.

 

McDonald’s restaurants in the U.S. and certain international markets are open during breakfast hours and offer a full- or limited-breakfast menu. Breakfast offerings may include Egg McMuffin, Sausage McMuffin with Egg, McGriddle, biscuit and bagel sandwiches, hotcakes and muffins.

 

Chipotle serves gourmet burritos and tacos. Boston Market is a home-meal replacement concept serving chicken, meatloaf and a variety of other main and side dishes. Pret A Manger is a quick-service food concept that serves mainly prepared and packaged cold sandwiches, snacks and drinks during lunchtime.

 

McDonald’s Corporation    3


Intellectual property

 

The Company owns valuable intellectual property including trademarks, service marks, patents, copyrights, trade secrets and other proprietary information, some of which, including “McDonald’s,” “The Golden Arches Logo,” “Ronald McDonald,” “Big Mac” and other related marks, are of material importance to the Company’s business. Depending on the jurisdiction, trademarks generally are valid as long as they are used or registered. Patents and licenses are of varying remaining durations.

 

Seasonal operations

 

The Company does not consider its operations to be seasonal to any material degree.

 

Working capital practices

 

Information about the Company’s working capital practices is incorporated herein by reference to Management’s discussion and analysis of financial condition and results of operations for the years ended December 31, 2003, 2002 and 2001 in Part II, Item 7, pages 9 through 23, and the Consolidated statement of cash flows for the years ended December 31, 2003, 2002 and 2001 in Part II, Item 8, page 27 of this Form 10-K.

 

Customers

 

The Company’s business is not dependent upon a single customer or small group of customers.

 

Backlog

 

Company-operated restaurants have no backlog orders.

 

Government contracts

 

No material portion of the business is subject to renegotiation of profits or termination of contracts or subcontracts at the election of the U.S. government.

 

Competition

 

McDonald’s restaurants compete with international, national, regional and local retailers of food products. The Company competes on the basis of price, convenience and service and by offering quality food products. The Company’s competition in the broadest perspective includes restaurants, quick-service eating establishments, pizza parlors, coffee shops, street vendors, convenience food stores, delicatessens and supermarkets.

 

In the U.S., there were about 527,000 restaurants that generated $340 billion in annual sales in 2003. McDonald’s restaurant business accounts for 2.6% of those restaurants and 6.5% of the sales. No reasonable estimate can be made of the number of competitors outside the U.S.

 

Research and development

 

The Company operates a research and development facility in Illinois. While research and development activities are important to the Company’s business, these expenditures are not material. Independent suppliers also conduct research activities that benefit the McDonald’s System, which includes franchisees and suppliers as well as the Company, its subsidiaries and joint ventures.

 

Environmental matters

 

The Company is not aware of any federal, state or local environmental laws or regulations that will materially affect its earnings or competitive position or result in material capital expenditures. However, the Company cannot predict the effect on its operations of possible future environmental legislation or regulations. During 2003, there were no material capital expenditures for environmental control facilities and no such material expenditures are anticipated.

 

Number of employees

 

During 2003, the Company’s average number of employees worldwide, including Company-operated restaurant employees, was approximately 418,000. This includes employees at McDonald’s Company-operated restaurants as well as other restaurant concepts operated by the Company.

 


(d) FINANCIAL INFORMATION ABOUT GEOGRAPHIC AREAS

 

Financial information about geographic areas is incorporated herein by reference to Management’s discussion and analysis of financial condition and results of operations in Part II, Item 7, pages 9 through 23 and Segment and geographic information in Part II, Item 8, page 35 of this Form 10-K.


 

(e) AVAILABLE INFORMATION

 

The Company is subject to the informational requirements of the Securities Exchange Act of 1934 (Exchange Act). The Company therefore files periodic reports, proxy statements and other information with the Securities and Exchange Commission (SEC). Such reports may be obtained by visiting the Public Reference Room of the SEC at 450 Fifth Street NW, Washington, D.C. 20549, or by calling the SEC at (800) SEC-0330. In addition, the SEC maintains an internet site (www.sec.gov) that contains reports, proxy and information statements and other information regarding issuers that file electronically.

 

Financial and other information can be accessed on the investor section of the Company’s website at www.mcdonalds.com. The Company makes available, free of charge, copies of our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K, and amendments to those reports filed or furnished pursuant to Section 13 (a) or 15 (d) of the Exchange Act as soon as reasonably practicable after filing such material electronically or otherwise furnishing it to the SEC. Copies of financial and other information are available free of charge by calling (630) 623-7428 or by sending a request to McDonald’s Corporation Investor Relations Service Center, Department 300, Kroc Drive, Oak Brook, Illinois 60523.

 

Also posted on McDonald’s website are the Company’s Corporate Governance Principles, the charters of McDonald’s Audit Committee, Compensation Committee and Governance Committee, the Company’s Standards of

 

4    McDonald’s Corporation


Business Conduct, the Code of Ethics for the Chief Executive Officer and Financial Officers and the Code of Conduct for the Board of Directors. Copies of these documents are also available free of charge by calling (630) 623-7428 or by sending a request to McDonald’s Investor Relations Service Center, Department 300, Kroc Drive, Oak Brook, IL 60523.

 

Information on our website is not incorporated into this Form 10-K or our other securities filings and is not a part of them.

 


Item 2. Properties

 

The Company identifies and develops sites that offer convenience to customers and long-term sales and profit potential to the Company. To assess potential, the Company analyzes traffic and walking patterns, census data, school enrollments and other relevant data. The Company’s experience and access to advanced technology aid in evaluating this information. The Company generally owns the land and building or secures long-term leases for restaurant sites, which ensures long-term occupancy rights and helps control related costs. Restaurant profitability for both the Company and franchisees is important; therefore, ongoing efforts are made to control average development costs through construction and design efficiencies, standardization and by leveraging the Company’s global sourcing network. Additional information about the Company’s properties is included in Management’s discussion and analysis of financial condition and results of operations in Part II, Item 7, pages 9 through 23 and in Financial statements and supplementary data in Part II, Item 8, pages 24 through 41 of this Form 10-K.

 


Item 3. Legal proceedings

 

The Company has pending a number of lawsuits which have been filed from time to time in various jurisdictions. These lawsuits cover a broad variety of allegations spanning the Company’s entire business. The following is a brief description of the more significant of these categories of lawsuits. In addition, the Company is subject to various federal, state and local regulations that impact various aspects of its business, as discussed below. The Company does not believe that any such claims, lawsuits or regulations will have a material adverse effect on its financial condition or results of operations.

 

FRANCHISING

 

A substantial number of McDonald’s restaurants are franchised to independent entrepreneurs operating under contractual arrangements with the Company. In the course of the franchise relationship, occasional disputes arise between the Company and its franchisees relating to a broad range of subjects including, but not limited to, quality, service and cleanliness issues, contentions regarding grants or terminations of franchises, payments of rents, franchisee claims for additional franchises or rewrites of franchises, and delinquent payments. Additionally, occasional disputes arise between the Company and individuals who claim they should have been granted a McDonald’s franchise.

 

SUPPLIERS

 

The Company and its affiliates and subsidiaries do not supply, with minor exceptions outside the U.S., food, paper or related items to any McDonald’s restaurants. The Company relies upon numerous independent suppliers that are required to meet and maintain the Company’s high standards and specifications. On occasion, disputes arise between the Company and its suppliers on a number of issues including, by way of example, compliance with product specifications and the Company’s business relationship with suppliers. In addition, disputes occasionally arise on a number of issues between the Company and individuals or entities who claim that they should be (or should have been) granted the opportunity to supply products or services to the Company’s restaurants.

 

EMPLOYEES

 

Thousands of people are employed by the Company and in restaurants owned and operated by subsidiaries of the Company. In addition, thousands of people from time to time seek employment in such restaurants. In the ordinary course of business, disputes arise regarding hiring, firing and promotion practices.

 

CUSTOMERS

 

The Company’s restaurants serve a large cross-section of the public. In the course of serving so many people, disputes arise as to products, service, accidents, advertising, nutritional and other disclosures as well as other matters typical of an extensive restaurant business such as that of the Company.

 

INTELLECTUAL PROPERTY

 

The Company has registered trademarks and service marks, patents and copyrights, some of which are of material importance to the Company’s business. From time to time, the Company may become involved in litigation to defend and protect the use of its intellectual property.

 

GOVERNMENT REGULATIONS

 

Local, state and federal governments have adopted laws and regulations involving various aspects of the restaurant business including, but not limited to, franchising, health, safety, environment, zoning and employment. The Company strives to comply with all applicable existing statutory and administrative rules and cannot predict the effect on its operations from the issuance of additional requirements in the future.

 

McDonald’s Corporation    5



Item 4. Submission of matters to a vote of shareholders

 

None.

 


The following are the Executive Officers of our Company:

 

Claire H. Babrowski, 46, is Corporate Senior Executive Vice President and Chief Restaurant Operations Officer, a position to which she was appointed in December 2003. From June 2001 to December 2003 she was President of McDonald’s Asia/Pacific, Middle East and Africa. From January 2000 to June 2001 she was Executive Vice President, Worldwide Restaurant Systems; from June 1998 to January 2000 she was Executive Vice President, U.S. Restaurant Systems; and from May 1997 to June 1998 she was Senior Vice President, U.S. Restaurant Systems. Ms. Babrowski has been with the Company for 26 years.

 

Charles H. Bell, 43, is President and Chief Operating Officer, a position to which he was appointed effective January 2003. From June 2001 to December 2002 he was President of McDonald’s Europe; from September 1999 to June 2001 he was President of McDonald’s Asia/Pacific, Middle East and Africa; and from 1993 to September 1999 he was Managing Director of McDonald’s Australia. Mr. Bell has been with the Company for 28 years.

 

James R. Cantalupo, 60, is Chairman and Chief Executive Officer, a position to which he was appointed effective January 2003. From January to December 2002 he was Vice Chairman, Emeritus and President, Emeritus. From December 1999 to December 2001 he was Vice Chairman and President. From August 1998 to December 1999 he was Vice Chairman, Chairman and Chief Executive Officer of McDonald’s International. From January 1992 to August 1998 he was President and Chief Executive Officer, McDonald’s International. Mr. Cantalupo has been with the Company for 30 years.

 

M. Lawrence Light, 62, is Corporate Executive Vice President–Global Chief Marketing Officer. He has served in that position since joining the Company in September 2002. Prior to joining McDonald’s he was President and Chief Executive Officer of Arcature, a brand consultancy. Mr. Light has been with the Company for less than two years.

 

Matthew H. Paull, 52, is Corporate Executive Vice President and Chief Financial Officer, a position to which he was elected in July 2001. Prior to that time he served as Senior Vice President, Corporate Tax and Finance from December 2000 to July 2001, Senior Vice President from January 2000 to December 2000 and Vice President from June 1993 to January 2000. Mr. Paull has been with the Company for 10 years.

 

David M. Pojman, 44, is Corporate Senior Vice President–Controller, a position he has held since March 2002. He served as Vice President and Assistant Corporate Controller from January 2000 to March 2002; and from July 1997 to January 2000 he served as Vice President-International Controller. Mr. Pojman has been with the Company for 21 years.

 

Michael J. Roberts, 53, is President–McDonald’s USA, a position he has held since June 2001. From July 1997 to June 2001 he was President, West Division. Mr. Roberts has been with the Company for 26 years.

 

Gloria Santona, 53, is Corporate Executive Vice President, General Counsel and Secretary, a position she has held since July 2003. From June 2001 to July 2003 she was Corporate Senior Vice President, General Counsel and Secretary. From December 2000 to June 2001 she was Vice President, U.S. General Counsel and Secretary. From March 1997 to December 2000 she was Vice President, Deputy General Counsel and Secretary. Ms. Santona has been with the Company for 26 years.

 

James A. Skinner, 59, is Vice Chairman. Mr. Skinner was appointed to his current position effective January 2003. He served as President and Chief Operating Officer of McDonald’s Worldwide Restaurant Group from February 2002 to December 2002. Prior to that, he served as President and Chief Operating Officer of McDonald’s Europe, Asia/Pacific, Middle East and Africa from June 2001 to February 2002; and President of McDonald’s Europe from December 1997 to June 2001. Mr. Skinner has been with the Company for 33 years.

 

Russell P. Smyth, 47, is President–McDonald’s Europe, a position to which he was appointed in January 2003. He served as President of Partner Brands from December 2001 to January 2003; International Relationship Partner for Southeast and Central Asia from May 1999 to December 2001; and Vice President of the Latin America Group from July 1996 to May 1999. Mr. Smyth has been with the Company for 20 years.

 

6    McDonald’s Corporation


Part II

 


Item 5. Market for registrant’s common equity, related shareholder matters and issuer purchases of equity securities

 

The Company’s common stock trades under the symbol MCD and is listed on the New York and Chicago stock exchanges in the U.S.

 

The following table sets forth the common stock price ranges on the New York Stock Exchange composite tape and dividends declared per common share.

 

DOLLARS PER

SHARE


   2003

   2002

   High

   Low

   Dividend

   High

   Low

   Dividend

Quarter:

                             

First

   17.38    12.12    —      29.06    25.38    —  

Second

   22.95    13.88    —      30.72    27.00    —  

Third

   24.37    20.40    .400    28.62    17.42    —  

Fourth

   27.01    23.01    —      19.95    15.17    .235
    
  
  
  
  
  

Year

   27.01    12.12    .400    30.72    15.17    .235
    
  
  
  
  
  

 

The approximate number of shareholders of record and beneficial owners of the Company’s common stock as of January 31, 2004 was estimated to be 953,000.

 

Given the Company’s returns on equity and assets, management believes it is prudent to reinvest a significant portion of earnings back into the business and use excess cash flow for debt repayments and returning cash to shareholders either through share repurchases or dividends. The Company has paid dividends on common stock for 28 consecutive years through 2003 and has increased the dividend amount at least once every year. As in the past, future dividends will be considered after reviewing returns to shareholders, profitability expectations and financing needs and will be declared at the discretion of the Company’s Board of Directors.

 

EQUITY COMPENSATION PLAN INFORMATION

 

Information regarding equity compensation plans is incorporated herein by reference from the Company’s definitive proxy statement which will be filed no later than 120 days after December 31, 2003.

 

McDonald’s Corporation    7



Item 6. Selected financial data

 

11-year summary

 

DOLLARS IN MILLIONS,

EXCEPT PER SHARE DATA


  2003

    2002

    2001

    2000

  1999

  1998

    1997

  1996

  1995

  1994

  1993

Company-operated sales

  $ 12,795     11,500     11,041     10,467   9,512   8,895     8,136   7,571   6,863   5,793   5,157

Franchised and affiliated revenues

  $ 4,345     3,906     3,829     3,776   3,747   3,526     3,273   3,116   2,932   2,528   2,251
   


 

 

 
 
 

 
 
 
 
 

Total revenues

  $ 17,140     15,406     14,870     14,243   13,259   12,421     11,409   10,687   9,795   8,321   7,408
   


 

 

 
 
 

 
 
 
 
 

Operating income

  $ 2,832 (1)   2,113 (2)   2,697 (3)   3,330   3,320   2,762 (4)   2,808   2,633   2,601   2,241   1,984

Income before taxes and cumulative effect of accounting changes

  $ 2,346 (1)   1,662 (2)   2,330 (3)   2,882   2,884   2,307 (4)   2,407   2,251   2,169   1,887   1,676

Net income

  $ 1,471 (1,5)   893 (2,6)   1,637 (3)   1,977   1,948   1,550 (4)   1,642   1,573   1,427   1,224   1,083
   


 

 

 
 
 

 
 
 
 
 

Cash provided by operations

  $ 3,269     2,890     2,688     2,751   3,009   2,766     2,442   2,461   2,296   1,926   1,680

Capital expenditures

  $ 1,307     2,004     1,906     1,945   1,868   1,879     2,111   2,375   2,064   1,539   1,317

Treasury stock purchases

  $ 439     687     1,090     2,002   933   1,162     765   605   321   500   628
   


 

 

 
 
 

 
 
 
 
 

Financial position at year end:

                                                     

Total assets

  $ 25,525     23,971     22,535     21,684   20,983   19,784     18,242   17,386   15,415   13,592   12,035

Total debt

  $ 9,731     9,979     8,918     8,474   7,252   7,043     6,463   5,523   4,836   4,351   3,713

Total shareholders’ equity

  $ 11,982     10,281     9,488     9,204   9,639   9,465     8,852   8,718   7,861   6,885   6,274

Shares outstanding

In millions

    1,262     1,268     1,281     1,305   1,351   1,356     1,371   1,389   1,400   1,387   1,415
   


 

 

 
 
 

 
 
 
 
 

Per common share:

                                                     

Net income–basic

  $ 1.16 (1,5)   .70 (2,6)   1.27 (3)   1.49   1.44   1.14 (4)   1.17   1.11   .99   .84   .73

Net income–diluted

  $ 1.15 (1,5)   .70 (2,6)   1.25 (3)   1.46   1.39   1.10 (4)   1.15   1.08   .97   .82   .71

Dividends declared

  $ .40     .24     .23     .22   .20   .18     .16   .15   .13   .12   .11

Market price at year end

  $ 24.83     16.08     26.47     34.00   40.31   38.41     23.88   22.69   22.56   14.63   14.25
   


 

 

 
 
 

 
 
 
 
 

Company-operated restaurants

    8,959     9,000     8,378     7,652   6,059   5,433     4,887   4,294   3,783   3,216   2,733

Franchised restaurants

    18,132     17,864     17,395     16,795   15,949   15,086     14,197   13,374   12,186   10,944   9,918

Affiliated restaurants

    4,038     4,244     4,320     4,260   4,301   3,994     3,844   3,216   2,330   1,739   1,476
   


 

 

 
 
 

 
 
 
 
 

Total Systemwide restaurants

    31,129     31,108     30,093     28,707   26,309   24,513     22,928   20,884   18,299   15,899   14,127
   


 

 

 
 
 

 
 
 
 
 

Franchised and affiliated sales(7)

  $ 33,137     30,026     29,590     29,714   28,979   27,084     25,502   24,241   23,051   20,194   18,430
   


 

 

 
 
 

 
 
 
 
 

(1) Includes pretax charges (substantially all non-cash) of $408 million ($323 million after tax or $0.25 per share) primarily related to the disposition of certain non-McDonald’s brands and asset/goodwill impairment. See other operating expense, net note to the consolidated financial statements for further details.
(2) Includes pretax charges of $853 million ($700 million after tax or $0.55 per share) primarily related to restructuring certain international markets and eliminating positions, restaurant closings/asset impairment and the write-off of technology costs. (The cash portion of these charges was approximately $100 million after tax.) See other operating expense, net note to the consolidated financial statements for further details.
(3) Includes pretax operating charges of $378 million primarily related to the U.S. business reorganization and other global change initiatives, and restaurant closings/asset impairment as well as net pretax nonoperating income of $125 million primarily related to a gain on the initial public offering of McDonald’s Japan, for a total pretax expense of $253 million ($143 million after tax or $0.11 per share). (The cash portion of this net expense was approximately $100 million after tax.) See other operating expense, net note to the consolidated financial statements for further details. Net income also reflects an effective tax rate of 29.8 percent, primarily due to the benefit of tax law changes in certain international markets ($147 million).
(4) Includes pretax charges of $322 million ($219 million after tax or $0.16 per share) consisting of $162 million of Made For You costs and $160 million related to a home office productivity initiative.
(5) Includes a $37 million after-tax charge ($0.03 per share) to reflect the cumulative effect of the adoption of SFAS No. 143 “Accounting for Asset Retirement Obligations,” which requires legal obligations associated with the retirement of long-lived assets to be recognized at their fair value at the time the obligations are incurred. See summary of significant accounting policies note to the consolidated financial statements for further details.
(6) Includes a $99 million after-tax charge ($0.08 per share–basic and $0.07 per share–diluted) to reflect the cumulative effect of the adoption of SFAS No. 142 “Goodwill and Other Intangible Assets,” which eliminates the amortization of goodwill and instead subjects it to annual impairment tests. See summary of significant accounting policies note to the consolidated financial statements for further details. Adjusted for the nonamortization provisions of SFAS No. 142, net income per common share would have been $0.02 higher in 2001 and 2000 and $0.01 higher in 1996-1999.
(7) While franchised and affiliated sales are not recorded as revenues by the Company, management believes they are important in understanding the Company’s financial performance because these sales are the basis on which the Company calculates and records franchised and affiliated revenues and are indicative of the financial health of the franchisee base.

 

8    McDonald’s Corporation



Item 7. Management’s discussion and analysis of financial condition and results of operations

 

OVERVIEW

 

DESCRIPTION OF THE BUSINESS

 

The Company primarily operates and franchises McDonald’s restaurants. In addition, the Company operates certain non-McDonald’s brands that are not material to the Company’s overall results. Of the more than 30,000 McDonald’s restaurants in over 100 countries, more than 8,000 are operated by the Company, approximately 18,000 are operated by franchisees and about 4,000 are operated by affiliates under license agreements. Regardless of who operates the restaurant, the Company generally owns the land and building or secures long-term leases for restaurant sites. This ensures long-term occupancy rights and helps control related costs.

 

Revenues consist of sales by Company-operated restaurants and fees from restaurants operated by franchisees and affiliates. These fees primarily include rent, service fees and/or royalties that are based on a percent of sales, with specified minimum rent payments. Fees vary by type of site, investment by the Company and local business conditions. These fees, along with occupancy and operating rights, are stipulated in franchise agreements that generally have 20-year terms.

 

We manage the business based on geographic segments: United States; Europe; Asia/Pacific, the Middle East and Africa (APMEA); Latin America and Canada. In addition, throughout this report we present a segment entitled “Other” that includes non-McDonald’s brands. The U.S. and Europe segments account for approximately 70% of total revenues. France, Germany and the United Kingdom account for about 65% of Europe’s revenues; Australia, China and Japan (a 50%-owned affiliate accounted for under the equity method) account for about 45% of APMEA’s revenues; and Brazil accounts for about 40% of Latin America’s revenues. These seven markets along with the U.S. and Canada are referred to as “major markets” throughout this report and comprise approximately 70% of total revenues.

 

In analyzing business trends, management considers a variety of performance and financial measures including Systemwide sales growth, comparable sales growth and Company-operated margins. Systemwide sales include sales by all restaurants, whether operated by the Company, by franchisees or by affiliates. While sales by franchisees and affiliates are not recorded as revenues by the Company, management believes the information is important in understanding the Company’s financial performance because they are the basis on which the Company calculates and records franchised and affiliated revenues and are indicative of the financial health of our franchisee base. Comparable sales are a key performance indicator used within the retail industry and are indicative of acceptance of the Company’s initiatives as well as local economic and consumer trends. Increases or decreases in comparable sales represent the percent change in constant currency sales from the same period in the prior year for all Systemwide restaurants in operation at least thirteen months. Constant currency results exclude the effects of foreign currency translation and are calculated by translating current year results at prior year average exchange rates. Management reviews and analyzes business results in constant currencies and bases certain compensation plans on these results because the Company believes they better represent the underlying business trends.

 

STRATEGIC DIRECTION AND 2003 FINANCIAL PERFORMANCE

 

In 2001 and 2002, the Company’s results reflected a focus on growth through adding new restaurants, with associated high levels of capital expenditures and increasing levels of debt financing. This strategy, combined with challenging economic conditions and increased competition in certain key markets, adversely affected results and returns on investment.

 

In 2003, the Company introduced a comprehensive revitalization plan to increase McDonald’s relevance to today’s consumers as well as improve our financial discipline. We redefined our strategy to emphasize growth through adding more customers to existing restaurants. In line with this, we took a more disciplined approach to capital allocation and put a greater emphasis on controlling expenses. We aligned the System around our customer-focused Plan to Win, designed to deliver operational excellence and leadership marketing. This Plan contains aggressive goals and measures for success based on the five drivers of exceptional customer experiences—people, products, place, price and promotion.

 

Our near-term goal was to fortify the foundation of our business. Our long-term goal is to create a differentiated customer experience—one that builds brand loyalty—and enables us to deliver attractive top- and bottom-line growth and returns on a sustained basis. For 2005 and beyond, McDonald’s is targeting annual Systemwide sales and revenue growth of 3 percent to 5 percent, annual operating income growth of 6 percent to 7 percent and annual returns on incremental invested capital in the high teens. (Return on incremental invested capital is the change in operating income plus depreciation divided by the change in gross assets.) These targets exclude the impact of foreign currency translation.

 

We made significant progress in 2003 in operational excellence and leadership marketing. We improved our core menu and added several successful new products. We used more consistent, rigorous measurements such as evaluations by Company personnel, independent mystery shoppers and customer research to evaluate restaurant performance. Using this information, along with enhanced training and other processes, we have strengthened our operations. We have expanded our everyday value offerings, attracting more customer visits. We began to create more relevant

 

McDonald’s Corporation    9


restaurant environments by updating, rebuilding and relocating some of our restaurants. We also introduced our first global marketing strategy, embodied by the “i’m lovin’ it” theme, which emphasizes more contemporary music and images and is connecting with both our customers and our employees.

 

From a financial perspective, our results also improved in 2003. In concert with the Company’s strategic shift to emphasize growth from existing restaurants, management is focusing in particular on comparable sales and Company-operated margin trends, both of which gained momentum during the year. Performance in the U.S. was impressive, with robust annual comparable sales and margin increases. In Europe, while comparable sales were slightly negative for the year, they improved sequentially each quarter, as did Company-operated margins, compared with the prior year. APMEA’s comparable sales and Company-operated margins declined for the year, but both showed significant improvement in the second half.

 

As part of the Company’s revitalization plan, we eliminated projects not directly affecting our customers’ experience and narrowed non-McDonald’s brand activities. These actions along with the write down of a portion of our goodwill and restaurant assets resulted in the Company recording $408 million of pretax charges (primarily noncash) in 2003.

 

Highlights from the year included:

 

Comparable sales increased 2.4%, a significant improvement over the 2.1% decline in 2002.

 

Consolidated revenues increased 11% to a new record high of $17 billion. Excluding the positive impact of currency translation, revenues increased 6%.

 

Systemwide sales increased 11%. Excluding the positive impact of currency translation, Systemwide sales increased 5%.

 

Net income per common share totaled $1.15, compared with $0.70 in 2002.

 

Company-operated margins as a percent of sales improved 10 basis points, progressing toward our goal of increasing margins by 35 basis points per year beginning in 2005.

 

Cash from operations increased $400 million to $3.3 billion, primarily driven by higher sales at existing restaurants and stronger foreign currencies.

 

Capital expenditures were reduced by $700 million to $1.3 billion.

 

Debt pay-down totaled approximately $900 million.

 

The annual dividend increased 70% to more than $500 million.

 

Share repurchases totaled about $440 million.

 

OUTLOOK FOR 2004

 

We expect 2004 to be a year of ongoing progress in operational excellence, leadership marketing and key financial metrics. We will continue to focus our revitalization efforts on improving our customers’ experiences by providing better service, enhancing food taste, menu variety and value offerings, and creating more relevant marketing. While we are confident in our plans for 2004, we also are conscious of the challenges we face. For example, we must continue to deliver solid results in the U.S., a very competitive marketplace, despite sequentially more difficult sales comparisons. We believe that the combination of initiatives that benefited our U.S. business in 2003 will continue to create positive momentum in 2004.

 

Outside the U.S., some key markets must increase customer relevance, while others have economic challenges. We believe that we are in a better position to overcome these issues today than we have been for some time. Our plan is to leverage successes in the U.S. and other markets like Australia—such as more relevant menus, strong value platforms, creative marketing and better restaurant-level execution—to improve results in additional markets around the world.

 

While the Company does not provide specific guidance on earnings per share, the following information is provided to assist in analyzing the Company’s results.

 

Changes in constant currency Systemwide sales are driven by restaurant unit expansion and changes in comparable sales. The Company expects net restaurant additions to add approximately one percentage point to sales and operating income growth in 2004 (in constant currencies). Most of this anticipated growth will result from restaurants opened in 2003. The Company does not provide specific guidance on changes in comparable sales. However, as a perspective, assuming no change in cost structure a one percentage point increase in U.S. comparable sales would impact annual earnings per share by about 2 cents. Similarly, an increase of one percentage point in Europe’s comparable sales would impact annual earnings per share by about 1.5 cents.

 

The Company expects full year 2004 selling, general & administrative expenses to be relatively flat to up slightly in constant currencies and to decline as a percent of revenues and Systemwide sales, compared with 2003. However, due to the timing of certain expenses, the Company expects selling, general & administrative expenses to increase in the first half of 2004 and to decline in the second half, compared with 2003.

 

A significant part of the Company’s operating income is from outside the U.S., and more than 70% of its total debt is denominated in foreign currencies. Accordingly, earnings are affected by changes in foreign currency exchange rates, particularly the Euro and the British Pound. If the Euro and the British Pound both move 10% in the same direction (compared with 2003 average rates),

 

10    McDonald’s Corporation


  the Company’s annual earnings per share would change by about 5 cents to 6 cents. In 2003, foreign currency translation benefited earnings per share by 7 cents.

 

For 2004, the Company expects its net debt principal repayments to be approximately $400 million to $700 million. However, despite lower average debt balances, the Company expects interest expense to be relatively flat compared with 2003 due to stronger foreign currencies.

 

The Company expects the effective income tax rate for 2004 to be between 32.5% and 33.5%.

 

The Company expects capital expenditures for 2004 to be approximately $1.5 billion to $1.6 billion.

 

The Company expects to return about $1 billion to shareholders through dividends and share repurchases in 2004.

 

A number of factors can affect our business, including effectiveness of operating initiatives and changes in global and local business and economic conditions. These and other risks are noted in the Forward-looking statements at the end of Management’s discussion and analysis.

 


CONSOLIDATED OPERATING RESULTS

 

Operating results

 

     2003

    2002

    2001

 

DOLLARS IN MILLIONS,

EXCEPT PER SHARE DATA


   Amount

    Increase/
(decrease)


    Amount

    Increase/
(decrease)


    Amount

 

Revenues

                                    

Sales by Company-operated restaurants

   $ 12,795     11 %   $ 11,500     4 %   $ 11,041  

Revenues from franchised and affiliated restaurants

     4,345     11       3,906     2       3,829  
    


 

 


 

 


Total revenues

     17,140     11       15,406     4       14,870  
    


 

 


 

 


Operating costs and expenses

                                    

Company-operated restaurants

     11,006     11       9,907     5       9,454  

Franchised restaurants

     938     12       840     5       800  

Selling, general & administrative expenses

     1,833     7       1,713     3       1,662  

Other operating expense, net

     531     (36 )     833     nm       257  
    


 

 


 

 


Total operating costs and expenses

     14,308     8       13,293     9       12,173  
    


 

 


 

 


Operating income

     2,832     34       2,113     (22 )     2,697  
    


 

 


 

 


Interest expense

     388     4       374     (17 )     452  

McDonald’s Japan IPO gain

                         nm       (137 )

Nonoperating expense, net

     98     27       77     48       52  
    


 

 


 

 


Income before provision for income taxes and cumulative effect of accounting changes

     2,346     41       1,662     (29 )     2,330  
    


 

 


 

 


Provision for income taxes

     838     25       670     (3 )     693  
    


 

 


 

 


Income before cumulative effect of accounting changes

     1,508     52       992     (39 )     1,637  

Cumulative effect of accounting changes, net of tax

     (37 )   nm       (99 )   nm          
    


 

 


 

 


Net income

   $ 1,471     65 %   $ 893     (45 )%   $ 1,637  
    


 

 


 

 


Per common share–diluted:

                                    

Income before cumulative effect of accounting changes

   $ 1.18     53 %   $ .77     (38 )%   $ 1.25  

Cumulative effect of accounting changes

     (.03 )   nm       (.07 )   nm          

Net income

   $ 1.15     64 %   $ .70     (44 )%   $ 1.25  
    


 

 


 

 



nm Not meaningful.

 

STRATEGIC ACTIONS

 

In 2003, the Company eliminated projects not directly impacting its customers’ experience, narrowed its non-McDonald’s brand activities, aligned its System around a single action plan (Plan to Win), and re-established McDonald’s marketing leadership through the introduction of its first ever global brand strategy embodied by the “i’m lovin’ it” theme. These actions were consistent with management’s strategy of concentrating the Company’s capital and resources on the best near-term opportunities and avoiding those that distract from restaurant-level execution.

 

In 2002, the Company initiated actions designed to optimize restaurant operations and improve the business. They included the restructuring of certain international markets, the closing of a significant number of underperforming restaurants, the decision to terminate a long-term technology project, and the consolidation of certain home office facilities and elimination of positions to control costs, streamline operations and reallocate resources.

 

McDonald’s Corporation    11


In 2001, the Company also implemented structural changes and restaurant initiatives, primarily in the U.S. The changes included streamlining operations by reducing the number of U.S. regions and divisions, enabling the Company to combine staff functions and improve efficiency.

 

The Company recorded charges associated with certain of the above actions as “special items.” Special items generally represent actions or transactions related to the implementation of strategic initiatives of the Company, items that are unusual or infrequent in nature (such as the dispositions of certain non-McDonald’s brands in 2003 and the Japan IPO gain in 2001), and charges resulting from annual goodwill and asset impairment testing. McDonald’s management does not include these items when reviewing business performance trends because they do not believe these items are indicative of expected ongoing results.

 

On a pretax basis, the Company recorded $408 million of special charges in 2003, $853 million of special charges in 2002 and $253 million of special items in 2001. All special items were recorded in other operating expense, except as noted in the discussion that follows.

 

Special items–expense/(income)

 

    

Pretax


   

After tax(2)


   

Per common

share–diluted


 

IN MILLIONS, EXCEPT PER SHARE DATA


   2003

   2002

   2001

    2003

   2002

   2001

    2003

   2002

   2001

 

Restructuring

   $ 272    $ 267    $ 200     $ 183    $ 244    $ 136     $ .14    $ .19    $ .11  

Restaurant closings/asset impairment

     136      402      135       140      336      107       .11      .26      .08  

Other

            184      55              120      37              .10      .03  

McDonald’s Japan IPO gain

                   (137 )                   (137 )                   (.11 )
    

  

  


 

  

  


 

  

  


Total special items(1)

   $ 408    $ 853    $ 253     $ 323    $ 700    $ 143     $ .25    $ .55    $ .11  
    

  

  


 

  

  


 

  

  



(1) See other operating expense, net note to the consolidated financial statements for a summary of the activity in the related liabilities. The Company expects to use cash provided by operations to fund the remaining employee severance and lease obligations associated with the special charges.
(2) Certain special items were not tax-effected.

 

Restructuring

 

In 2003, the Company recorded $272 million of pretax charges consisting of: $237 million related to the loss on the sale of Donatos Pizzeria, the closing of all Donatos and Boston Market restaurants outside the U.S. and the exit of a domestic joint venture with Fazoli’s; and $35 million related to revitalization plan actions of McDonald’s Japan, including headcount reductions, the closing of Pret A Manger stores in Japan, and the early termination of a long-term management services agreement.

 

In 2002, the Company recorded $267 million of net pretax charges consisting of: $201 million related to the anticipated transfer of ownership in five countries in the Middle East and Latin America to developmental licensees and ceasing operations in two countries in Latin America; $81 million primarily related to eliminating approximately 600 positions (about half of which were in the U.S. and half of which were in international markets), reallocating resources and consolidating certain home office facilities to control costs; and a $15 million favorable adjustment to the 2001 restructuring charge due to lower employee-related costs than originally anticipated. Under the developmental license business structure, which the Company successfully employs in about 30 markets outside the U.S. (approximately 400 restaurants), the licensee owns the business, including the real estate interest. While the Company generally does not have any capital invested in these markets, it receives a royalty based on a percent of sales.

 

In 2001, the Company recorded $200 million of pretax restructuring charges related to initiatives designed to improve the restaurant experience, primarily in the U.S. These initiatives included streamlining operations by reducing the number of regions and divisions, enabling the Company to combine staff functions and improve efficiency. In connection with these initiatives, the Company eliminated approximately 850 positions (700 in the U.S., primarily in the divisions and regions, and 150 in international markets).

 

Restaurant closings/asset impairment

 

In 2003, the Company recorded $136 million of net pretax charges consisting of: $148 million primarily related to asset/goodwill impairment, mainly in Latin America; $30 million for about 50 restaurant closings associated with strategic actions in Latin America; and a $42 million favorable adjustment to the 2002 charge for restaurant closings, primarily due to about 85 fewer closings than originally anticipated. The lower closings were primarily due to management’s reassessment of the plans as a result of the new strategic direction of the Company.

 

In 2002, the Company recorded $402 million of pretax charges consisting of: $302 million related to management’s decision to close 751 underperforming restaurants primarily in the U.S. and Japan; and $100 million primarily related to the impairment of assets for certain existing restaurants in Europe and Latin America. Most of the restaurants identified for closing had negative cash flows and/or very low annual sales volumes. Also, in many cases they would have required significant capital investment to remain financially viable.

 

12    McDonald’s Corporation


In 2001, the Company recorded $135 million of pretax charges consisting of: $91 million related to the closing of 163 underperforming restaurants in international markets; a $24 million asset impairment charge in Turkey; and $20 million related to the disposition of Aroma Café in the U.K.

 

Although restaurant closings occur each year, these restaurant closing charges in each year were identified as “special charges” because they were the result of separate intensive reviews by management in conjunction with other strategic actions.

 

Other

 

In 2002, the Company recorded $184 million of pretax charges consisting of: $170 million primarily related to the write-off of software development costs as a result of management’s decision to terminate a long-term technology project; and $14 million primarily related to the write-off of receivables and inventory in Venezuela as a result of the temporary closure of all McDonald’s restaurants due to a national strike. Although the terminated technology project was expected to deliver long-term benefits, it was no longer viewed as the best use of capital, as the anticipated Systemwide cost over several years was expected to be more than $1 billion.

 

In 2001, the Company recorded $55 million of pretax charges consisting of: $18 million primarily related to the write-off of certain technology costs; $12 million (recorded in nonoperating expense) primarily related to the write-off of a corporate investment; and $25 million primarily related to the unrecoverable costs incurred in connection with the theft of winning game pieces from the Company’s Monopoly and certain other promotional games over an extended period of time, and the related termination of the supplier of the game pieces. Fifty individuals (none of whom were Company employees) were convicted of conspiracy and/or mail fraud charges.

 

McDonald’s Japan IPO gain

 

In 2001, McDonald’s Japan, the Company’s 50%-owned affiliate, completed an IPO of 12 million shares. The Company recorded a $137 million gain (pre and after tax) in nonoperating income to reflect an increase in the carrying value of its investment as a result of the cash proceeds from the IPO received by McDonald’s Japan.

 

IMPACT OF FOREIGN CURRENCIES ON REPORTED RESULTS

 

While changing foreign currencies affect reported results, McDonald’s lessens exposures, where practical, by financing in local currencies, hedging certain foreign-denominated cash flows, and by purchasing goods and services in local currencies.

 

In 2003, foreign currency translation had a positive impact on consolidated revenues, operating income and earnings per share due to the strengthening of several major currencies, primarily the Euro. In 2002, foreign currency translation had a minimal impact on revenues as the stronger Euro and British Pound were offset by weaker Latin American currencies (primarily the Argentine Peso, Brazilian Real and Venezuelan Bolivar). Operating income in 2002 was positively impacted by foreign currency translation primarily due to the stronger Euro and British Pound.

 

Impact of foreign currency translation on reported results

 

    

Reported amount


  

Currency translation
benefit (loss)


 

IN MILLIONS, EXCEPT PER SHARE DATA


   2003

   2002

   2001

   2003

    2002

   2001

 

Revenues

   $ 17,140    $ 15,406    $ 14,870    $ 886     $ 15    $ (457 )

Company-operated margins(1)

     1,695      1,513      1,525      101       29      (49 )

Franchised margins(1)

     3,405      3,064      3,028      195       39      (65 )

Selling, general & administrative expenses

     1,833      1,713      1,662      (68 )     8      35  

Operating income

     2,832      2,113      2,697      189       90      (78 )

Income before cumulative effect of accounting changes

     1,508      992      1,637      89       42      (50 )

Net income

     1,471      893      1,637      89       42      (50 )

Per common share–diluted:

                                            

Income before cumulative effect of accounting changes

     1.18      .77      1.25      .07       .03      (.04 )

Net income

     1.15      .70      1.25      .07       .04      (.04 )
    

  

  

  


 

  



(1) Includes McDonald’s restaurants only.

 

McDonald’s Corporation    13


REVENUES

 

Consolidated revenue growth in 2003 was driven by stronger foreign currencies and a strong performance in the U.S. In 2002, consolidated revenue growth was driven by expansion and a higher percentage of Company-operated restaurants compared with 2001.

 

Revenues

 

     Amount

   Increase (decrease)

   

Increase (decrease)

excluding currency

translation


 

DOLLARS IN MILLIONS


   2003

   2002

   2001

   2003

    2002

    2003

    2002

 

Company-operated sales:

                                             

U.S.

   $ 3,594    $ 3,172    $ 3,139    13 %   1 %   13 %   1 %

Europe

     4,498      3,982      3,727    13     7     —       2  

APMEA

     2,158      2,115      1,938    2     9     (3 )   8  

Latin America

     774      696      821    11     (15 )   20     12  

Canada

     632      505      478    25     6     11     7  

Other

     1,139      1,030      938    11     10     10     10  
    

  

  

  

 

 

 

Total

   $ 12,795    $ 11,500    $ 11,041    11 %   4 %   6 %   4 %
    

  

  

  

 

 

 

Franchised and affiliated revenues:

                                             

U.S.

   $ 2,445    $ 2,251    $ 2,257    9 %   —       9 %   —    

Europe

     1,377      1,154      1,025    19     13 %   1     6 %

APMEA

     289      253      265    14     (5 )   —       (6 )

Latin America

     85      118      150    (28 )   (21 )   (20 )   (8 )

Canada

     146      128      130    14     (2 )   1     —    

Other

     3      2      2    33     —       33     —    
    

  

  

  

 

 

 

Total

   $ 4,345    $ 3,906    $ 3,829    11 %   2 %   5 %   1 %
    

  

  

  

 

 

 

Total revenues:

                                             

U.S.

   $ 6,039    $ 5,423    $ 5,396    11 %   1 %   11 %   1 %

Europe

     5,875      5,136      4,752    14     8     —       3  

APMEA

     2,447      2,368      2,203    3     7     (3 )   7  

Latin America

     859      814      971    6     (16 )   14     9  

Canada

     778      633      608    23     4     9     6  

Other

     1,142      1,032      940    11     10     11     10  
    

  

  

  

 

 

 

Total

   $ 17,140    $ 15,406    $ 14,870    11 %   4 %   6 %   4 %
    

  

  

  

 

 

 

 

In the U.S., ongoing menu, service and value initiatives drove the increase in revenues in 2003 as the U.S. achieved its highest annual comparable sales increase since 1987. These initiatives included the introduction of Premium Salads and McGriddles breakfast sandwiches, the Dollar Menu, extended hours, a heightened focus on operations, more disciplined measurements and a new marketing direction. Results also reflected improvement in the U.S. economy in 2003. In 2002, revenues increased slightly due to restaurant expansion. Results in 2002, in part, reflected the overall slowdown in the restaurant industry and increased competition.

 

In 2003 and 2002, Europe’s revenues reflected strong performance in Russia driven by expansion and positive comparable sales, along with expansion in France. These results were partly offset by weak results in the U.K. and Germany, although Germany’s performance improved in the second half of 2003.

 

In 2003 and 2002, APMEA’s revenues benefited from positive comparable sales in Australia and expansion in China. Revenues were negatively affected in 2003 by weak results in Hong Kong, South Korea and Taiwan, compounded by consumer concerns about Severe Acute Respiratory Syndrome (SARS) in several markets in the first half of the year. In addition, Japan had negative comparable sales for 2003 and 2002, although the market’s performance improved in the fourth quarter of 2003. In 2002, revenues reflected a benefit from the restructuring of our ownership in the Philippines, effective July 2001, that resulted in the reclassification of franchised restaurants to Company-operated.

 

In Latin America, revenues in 2003 increased in constant currencies primarily due to a higher percentage of Company-operated restaurants. The increase in revenues in 2002 was primarily due to positive comparable sales in Brazil and expansion in Mexico.

 

14    McDonald’s Corporation


The following tables present Systemwide sales growth rates and the increase or decrease in comparable sales.

 

Systemwide sales

 

     Increase (decrease)

   

Increase (decrease)
excluding currency

translation


 
     2003

    2002

    2001

    2003

    2002

    2001

 

U.S.

   9 %   1 %   2 %   9 %   1 %   2 %

Europe

   18     11     1     2     5     5  

APMEA

   6     (3 )   (6 )   (2 )   (3 )   3  

Latin America

   (4 )   (17 )   (3 )   4     4     6  

Canada

   17     1     —       4     2     5  

Other

   10     9     61     10     9     62  
    

 

 

 

 

 

Total

   11 %   2 %   1 %   5 %   2 %   4 %
    

 

 

 

 

 

 

Comparable sales–McDonald’s restaurants

 

    

Increase (decrease)


 
     2003

    2002

    2001

 

U.S.

   6.4 %   (1.5 )%   0.1 %

Europe

   (0.9 )   1.0     (1.4 )

APMEA

   (4.2 )   (8.5 )   (4.8 )

Latin America

   2.3     1.0     (3.9 )

Canada

   —       (2.5 )   1.3  
    

 

 

Total

   2.4 %   (2.1 )%   (1.3 )%
    

 

 

 

OPERATING INCOME

 

Consolidated operating income in 2003 included higher combined operating margin dollars, higher selling, general & administrative expenses and lower gains on sales of restaurant businesses compared with 2002. Operating income in 2002 included higher combined operating margin dollars, higher selling, general & administrative expenses and a net loss from our Japanese affiliate compared with earnings in 2001. In all three years, the Company recorded special charges that are included in these results.

 

Operating income

 

     Amount

    Increase
(decrease)


    Increase (decrease)
excluding currency
translation


 

DOLLARS IN MILLIONS


   2003

    2002

    2001

    2003

    2002

    2003

    2002

 

U.S.

   $ 1,982     $ 1,673     $ 1,622     18 %   3 %   18 %   3 %

Europe

     1,339       1,022       1,063     31     (4 )   13     (8 )

APMEA

     226       64       325     nm     (80 )   nm     (81 )

Latin America

     (171 )     (133 )     11     (28 )   nm     (7 )   nm  

Canada

     163       125       124     30     1     15     3  

Other

     (295 )     (66 )     (66 )   nm     —       nm     —    

Corporate

     (412 )     (572 )     (382 )   28     (50 )   28     (50 )
    


 


 


 

 

 

 

Total

   $ 2,832     $ 2,113     $ 2,697     34 %   (22 )%   25 %   (25 )%
    


 


 


 

 

 

 


nm Not meaningful.

 

McDonald’s Corporation    15


The following table presents the special charges included in operating income by segment for 2003, 2002 and 2001.

 

Special charges

 

IN MILLIONS


   U.S.

    Europe

    APMEA

    Latin
America


    Canada

    Other

    Corporate

   Consolidated

 

2003

                                                               

Restructuring

                   $ 35                     $ 237            $ 272  

Restaurant closings/asset impairment(1)

   $ (11 )   $ (20 )     20     $ 109     $ (1 )     29     $ 10      136  
    


 


 


 


 


 


 

  


Total

     (11 )     (20 )     55       109       (1 )     266       10      408  

Currency translation benefit (loss)

             3       (5 )     (20 )             (11 )            (33 )
    


 


 


 


 


 


 

  


Total excluding currency translation

   $ (11 )   $ (17 )   $ 50     $ 89     $ (1 )   $ 255     $ 10    $ 375  
    


 


 


 


 


 


 

  


2002

                                                               

Restructuring

   $ 25     $ 9     $ 141     $ 66     $ 2     $ 3     $ 21    $ 267  

Restaurant closings/asset impairment

     74       135       81       62       4       31       15      402  

Other

             4               14       4               162      184  
    


 


 


 


 


 


 

  


Total

     99       148       222       142       10       34       198      853  

Currency translation benefit (loss)

             (17 )     (3 )     23                              3  
    


 


 


 


 


 


 

  


Total excluding currency translation

   $ 99     $ 131     $ 219     $ 165     $ 10     $ 34     $ 198    $ 856  
    


 


 


 


 


 


 

  


2001

                                                               

Restructuring

   $ 156     $ 7     $ 3     $ 3     $ 6     $ 5     $ 20    $ 200  

Restaurant closings/asset impairment

             39       35       37       4       20              135  

Other

     25               4                               14      43  
    


 


 


 


 


 


 

  


Total

     181       46       42       40       10       25       34      378  

Currency translation benefit (loss)

             (1 )     1       6                              6  
    


 


 


 


 


 


 

  


Total excluding currency translation

   $ 181     $ 45     $ 43     $ 46     $ 10     $ 25     $ 34    $ 384  
    


 


 


 


 


 


 

  



(1) Bracketed amounts resulted from favorable adjustments to 2002 charges primarily due to fewer than anticipated restaurant closings.

 

In 2003, U.S. operating income included higher combined operating margin dollars, higher selling, general & administrative expenses and higher other operating expenses (excluding special charges). U.S. operating income in 2002 included lower combined operating margin dollars, lower selling, general & administrative expenses and lower other operating income (excluding special charges).

 

Europe’s constant currency results in 2003 and 2002 benefited from strong performances in France and Russia. However, difficult economic conditions in Germany and weak results in the U.K. negatively impacted results in both years. Despite the difficult economic conditions, Germany’s performance improved in the second half of 2003.

 

APMEA’s constant currency results in 2003 reflected strong results in Australia. However, weak results in most other markets, compounded by concerns about SARS in certain markets, negatively impacted the segment. In 2002, strong results in Australia were more than offset by weak results in Japan and Hong Kong.

 

Latin America’s operating income in constant currencies significantly declined in both 2003 and 2002 due to the continuing difficult economic conditions experienced by several key markets in the segment. In addition, Latin America’s results for both years were negatively impacted by higher provisions for uncollectible receivables. The Company is currently in litigation with about one-third of the franchisees in Brazil, which is negatively impacting the Company’s results in Latin America. We expect this to continue in the near term.

 

16    McDonald’s Corporation


OPERATING MARGINS

 

Operating margin information and discussions relate to McDonald’s restaurants only and exclude non-McDonald’s brands.

 

Company-operated margins

 

Company-operated margin dollars represent sales by Company-operated restaurants less the operating costs of these restaurants. Company-operated margin dollars increased $182 million or 12% (5% in constant currencies) in 2003 and declined $12 million or 1% (3% in constant currencies) in 2002. The constant currency increase in 2003 was primarily due to strong comparable sales in the U.S. The constant currency decrease in 2002 was primarily due to negative comparable sales and higher labor rates, partly offset by restaurant expansion.

 

Company-operated margins–McDonald’s restaurants

 

IN MILLIONS


   2003

    2002

    2001

 

U.S.

   $ 635     $ 507     $ 501  

Europe

     708       631       626  

APMEA

     213       239       240  

Latin America

     47       66       83  

Canada

     92       70       75  
    


 


 


Total

   $ 1,695     $ 1,513     $ 1,525  
    


 


 


PERCENT OF SALES


                  

U.S.

     17.7 %     16.0 %     16.0 %

Europe

     15.7       15.9       16.8  

APMEA

     9.9       11.3       12.4  

Latin America

     6.1       9.4       10.1  

Canada

     14.6       13.7       15.6  
    


 


 


Total

     14.5 %     14.4 %     15.1 %
    


 


 


 

Operating cost trends as a percent of sales were as follows: food & paper costs decreased in 2003 and 2002, payroll costs were flat in 2003 and increased in 2002, and occupancy & other operating expenses increased in both years.

 

The U.S. Company-operated margin percent increased in 2003 primarily due to positive comparable sales and lower payroll as a percent of sales due to improved productivity and lower wage inflation. Higher commodity costs partly offset these trends. In 2002, the U.S. Company-operated margin percent benefited from the elimination of goodwill amortization and a lower advertising contribution rate, while weak comparable sales and higher labor costs negatively impacted the margin.

 

In 2003, Europe’s Company-operated margin percent reflected weak performance in the U.K. (which has the largest number of Company-operated restaurants in Europe), partly offset by improved margin performance in Germany and France. In 2002, Europe’s Company-operated margin percent reflected higher labor costs and an increase in occupancy & other operating expenses.

 

Franchised margins

 

Franchised margin dollars represent revenues from franchised and affiliated restaurants less the Company’s occupancy costs (rent and depreciation) associated with those sites. Franchised margin dollars represented more than 65% of the combined operating margins in 2003, 2002 and 2001. Franchised margin dollars increased $341 million or 11% (5% in constant currencies) in 2003 and $36 million or 1% (flat in constant currencies) in 2002.

 

Franchised margins–McDonald’s restaurants

 

IN MILLIONS


   2003

    2002

    2001

 

U.S.

   $ 1,945     $ 1,781     $ 1,799  

Europe

     1,044       885       792  

APMEA

     248       217       229  

Latin America

     54       79       103  

Canada

     114       102       105  
    


 


 


Total

   $ 3,405     $ 3,064     $ 3,028  
    


 


 


PERCENT OF REVENUES


                  

U.S.

     79.5 %     79.1 %     79.7 %

Europe

     75.8       76.7       77.2  

APMEA

     85.6       85.8       86.2  

Latin America

     64.3       66.9       68.4  

Canada

     78.2       79.2       80.4  
    


 


 


Total

     78.4 %     78.5 %     79.1 %
    


 


 


 

The consolidated franchised margin percent declined slightly in 2003 as positive comparable sales were offset by higher occupancy costs, due in part to an increased proportion of leased sites. The decline in the consolidated franchised margin percent in 2002 reflected negative comparable sales, higher rent assistance to franchisees primarily in the U.S. and Europe, and higher occupancy costs, due in part to an increased proportion of leased sites.

 

SELLING, GENERAL & ADMINISTRATIVE EXPENSES

 

Consolidated selling, general & administrative expenses increased 7% in 2003 and 3% in 2002 (3% and 4% in constant currencies). The constant currency increase in 2003 was primarily due to higher performance-based incentive compensation, as well as severance and other costs associated with the strategic decision to reduce restaurant openings. The constant currency increase in 2002 was primarily due to higher spending on technology in the Corporate segment, higher advertising expenses in the U.S. primarily related to the introduction of the Dollar Menu, and higher expenses for non-McDonald’s brands.

 

McDonald’s Corporation    17


Selling, general & administrative expenses as a percent of revenues declined to 10.7% in 2003 compared with 11.1% in 2002 and 11.2% in 2001, and selling, general & administrative expenses as a percent of Systemwide sales declined to 4.0% in 2003 compared with 4.1% in 2002 and 2001. Management believes that analyzing selling, general & administrative expenses as a percent of Systemwide sales as well as revenues is meaningful because these costs are incurred to support Systemwide restaurants.

 

Selling, general & administrative expenses

 

     Amount

   Increase
(decrease)


   

Increase (decrease)

excluding currency
translation


 

DOLLARS IN MILLIONS


   2003

     2002

     2001

   2003

    2002

    2003

    2002

 

U.S.

   $ 567      $ 558      $ 563    2 %   (1 )%   2 %   (1 )%

Europe

     424        359        328    18     9     2     4  

APMEA

     173        158        152  &