10-K 1 d10k.htm FORM 10-K Form 10-K
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Table of Contents

THE BANK OF NEW YORK COMPANY, INC.

 

FINANCIAL REVIEW

 

TABLE OF CONTENTS

 

Selected Financial Highlights

   1

Management’s Discussion and Analysis of the Company’s Financial Condition and Results of Operations

    

Introduction

   2

Overview

   2

Summary of Results

   3

Pershing

   5

Recent Developments

   8

Consolidated Income Statement Review

   9

Business Segments Review

   15

Consolidated Balance Sheet Review

   26

World Trade Center Disaster Update

   40

Critical Accounting Policies

   41

Liquidity

   43

Commitments and Obligations

   46

Off-Balance Sheet Arrangements

   47

Capital Resources

   47

Risk Management

   50

Statistical Information

   57

Unaudited Quarterly Data

   60

Long Term Financial Goals and Factors That May Affect Them

   60

Glossary

   63

Consolidated Financial Statements

    

Consolidated Balance Sheets December 31, 2003 and 2002

   66

Consolidated Statements of Income For The Years Ended
December 31, 2003, 2002 and 2001

   67

Consolidated Statement of Changes In Shareholders’ Equity
For The Years Ended December 31, 2003, 2002 and 2001

   68

Consolidated Statements of Cash Flows For the Years Ended
December 31, 2003, 2002 and 2001

   69

Notes to Consolidated Financial Statements

   70-101

Form 10-K

    

Cover

   103

Cross Reference Index

   104

Certain Regulatory Considerations

   105

Submission of Matters to a Vote of Security Holders

   109

Changes in and Disagreements with Accountants on Accounting and Financial Disclosure

   109

Properties

   109

Legal Proceedings

   110

Executive Officers

   111

Forward Looking Statements and Factors That Could Affect Future Results

   112

Website Information

   113

Code of Ethics

   113

Controls and Procedures

   114

Signatures

   115

Exhibits, Financial Statements and Reports on Form 8-K

   116


Table of Contents

SELECTED FINANCIAL DATA

(Dollars in millions, except per share amounts)

 

    

2003*

Reported


   

2002

Reported


   

2001**

Reported


   

2000

Reported


   

1999***

Reported


 
            

Revenue (tax equivalent basis)

   $ 6,371     $ 5,805     $ 7,251     $ 7,576     $ 7,141  

Net Interest Income

     1,609       1,665       1,681       1,757       1,589  

Noninterest Income

     4,006       3,143       3,571       3,145       3,516  

Provision for Credit Losses

     155       685       375       105       135  

Noninterest Expense

     3,698       2,751       2,819       2,546       2,130  

Net Income

     1,157       902       1,343       1,429       1,739  

Net Income Available to Common Shareholders

     1,157       902       1,343       1,429       1,739  

Return on Average Assets

     1.27 %     1.13 %     1.64 %     1.85 %     2.60 %

Return on Average Common Shareholders’ Equity

     15.12       13.96       21.58       26.08       34.00  

Common Dividend Payout Ratio

     48.83       60.78       39.21       33.87       25.03  

Efficiency Ratio

     65.8       55.3       54.8       52.5       42.8  

Per Common Share

                                        

Basic Earnings

   $ 1.54     $ 1.25     $ 1.84     $ 1.95     $ 2.31  

Diluted Earnings

     1.52       1.24       1.81       1.92       2.27  

Cash Dividends Paid

     0.76       0.76       0.72       0.66       0.58  

Market Value at Year-End

     33.12       23.96       40.80       55.19       40.00  

Averages

                                        

Securities

   $ 24,531     $ 23,036     $ 18,559     $ 15,764     $ 7,545  

Loans

     35,623       34,305       38,770       39,262       38,881  

Total Assets

     91,314       79,655       81,700       77,241       66,777  

Deposits

     58,615       53,795       56,278       54,755       46,564  

Long-Term Debt

     6,103       5,338       4,609       4,384       3,793  

Common Shareholders’ Equity

     7,654       6,465       6,224       5,479       5,113  

At Year-End

                                        

Allowance for Credit Losses as a Percent of Total Loans

     2.28 %     2.65 %     1.72 %     1.70 %     1.58 %

Allowance for Credit Losses as a Percent of Non-Margin Loans

     2.72       2.68       1.75       1.71       1.59  

Allowance for Loan Losses as a Percent of Total Loans

     1.89       2.09       1.16       0.82       0.72  

Allowance for Loan Losses as a Percent of Non-Margin Loans

     2.26       2.12       1.18       0.83       0.72  

Tier 1 Capital Ratio

     7.44       7.58       8.11       8.60       7.51  

Total Capital Ratio

     11.49       11.96       11.57       12.92       11.67  

Leverage Ratio

     5.82       6.48       6.70       7.49       7.20  

Common Equity to Assets Ratio

     9.12       8.60       7.80       7.98       6.88  

Total Equity to Assets Ratio

     9.12       8.60       7.80       7.98       6.88  

Common Shares Outstanding (In millions)

     775.192       725.971       729.500       739.926       738.770  

Employees

     22,901       19,437       19,181       18,861       17,735  

Assets Under Custody (In trillions)

                                        

Total Assets Under Custody

   $ 8.3     $ 6.8     $ 6.9     $ 7.0     $ 6.3  

Equity Securities

     34 %     26 %     36 %     42 %     41 %

Fixed Income Securities

     66       74       64       58       59  

Cross-Border Assets Under Custody

   $ 2.3     $ 1.9     $ 1.9     $ 2.0     $ 1.8  

Assets Under Administration (In billions)

     32       28       33       36       30  

Total Assets Under Management (In billions)

     89       76       67       66       60  

Equity Securities

     34 %     29 %     36 %     44 %     50 %

Fixed Income Securities

     22       25       19       20       22  

Alternative Investments

     10       8       7       5       —    

Liquid Assets

     34       38       38       31       28  

* The 2003 reported results reflect $96 million of merger and integration costs associated with the Pershing acquisition as well as a $78 million expense related to the settlement of a claim by General Motors Acceptance Corporation (“GMAC”) related to the 1999 sale of BNY Financial Corporation (“BNYFC”).
** The 2001 reported results reflect the estimated $242 million impact of the World Trade Center disaster, the related $175 million initial insurance recovery, see “World Trade Center Disaster”, and the $190 million special provision on the accelerated disposition of emerging telecommunications loans.
*** The 1999 reported results reflect the $1,020 million gain on the sale of BNYFC, as well as the $124 million liquidity charge related to the sale of loans.

All amounts in the above notes are pre-tax.

 

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MANAGEMENT’S DISCUSSION AND ANALYSIS OF THE COMPANY’S FINANCIAL CONDITION AND RESULTS OF OPERATIONS (“MD&A”)

 

Introduction

 

The Bank of New York Company, Inc.’s (the “Company”) actual results of future operations may differ from those estimated or anticipated in certain forward-looking statements contained herein for reasons which are discussed below and under the heading “Forward Looking Statements and Factors That Could Affect Future Results.” When used in this report, the words “estimate,” “forecast,” “project,” “anticipate,” “expect,” “intend,” “believe,” “plan,” “goal,” “should,” “may,” “strategy,” and words of similar meaning are intended to identify forward looking statements in addition to statements specifically identified as forward looking statements.

 

Overview

 

The Bank of New York Company, Inc. (NYSE: BK) is a global leader in securities servicing for investors, financial intermediaries and issuers. The Company plays an integral role in the infrastructure of the capital markets, servicing securities in more than 100 markets worldwide. The Company provides services based on leading technology for global corporations, financial institutions, asset managers, governments, non-profit organizations, and individuals. Its principal subsidiary, The Bank of New York, founded in 1784, is the oldest bank in the United States and has a distinguished history of serving clients around the world through its five primary businesses: Securities Servicing and Global Payment Services, Private Client Services and Asset Management, Corporate Banking, Global Market Services, and Retail Banking.

 

The Company has executed a consistent strategy over the past decade by focusing on highly scalable, fee-based securities servicing and fiduciary businesses, with top 3 market share in most of its major product lines. The Company distinguishes itself competitively by offering the broadest array of products and services around the investment lifecycle. These include: advisory and asset management services to support the investment decision; extensive trade execution, clearance and settlement capabilities; custody, securities lending, accounting and administrative services for investment portfolios; and sophisticated risk and performance measurement tools for analyzing portfolios. The Company also provides services for issuers of both equity and debt securities. By providing integrated solutions for clients’ needs, the Company strives to be the preferred partner in helping its clients succeed in the world’s rapidly evolving financial markets.

 

The Company consistently invests in technology to improve the breadth and quality of its product offerings, and to increase economies of scale. The Company believes the extent to which it is able to invest in technology is a key long-term competitive advantage.

 

The Company also actively pursues strategic acquisitions to expand product offerings and increase market share in its scale businesses. The Company has made over 80 acquisitions since 1995, almost exclusively in its securities servicing and fiduciary businesses. The acquisition of Pershing in 2003 for $2 billion was the largest of these acquisitions.

 

As part of the transformation to a leading securities servicing provider, the Company has also de-emphasized or exited its slower growth traditional banking businesses over the past decade. The Company’s more significant actions include selling its credit card business in 1997 and its factoring business in 1999, and most recently, significantly reducing non-financial corporate credit exposures by 44% from December 31, 2000 to December 31, 2003. Capital generated by these actions has been reallocated to the Company’s higher growth businesses.

 

The Company’s business model is well positioned to benefit from a number of long-term secular trends. These include the growth of worldwide financial assets, globalization of investment activity, structural market changes, and increased outsourcing. These trends benefit the Company by driving higher levels of financial asset trading volume and other transactional activity, as well as higher asset price levels and growth in client assets, all factors by which the Company prices its services. In addition, international markets offer excellent growth opportunities.

 

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In 2003, the market environment was mixed, with the equities markets weaker than expected but with the fixed income markets remaining strong. After reaching a low point in the first quarter of 2003, equity price levels and trading volumes began to rebound in the second quarter. However while equity prices continued to grow throughout the year, as evidenced by a 26% increase in the S&P 500 for 2003, trading levels declined slightly, and resulting full year combined share volumes for NYSE and NASDAQ were down 2.5%. Fixed income debt issuance in the private and public sectors, as well as trading volumes, were strong throughout 2003.

 

Given this environment, the Company’s equity-linked businesses did not meet expectations, while the fixed-income linked businesses met or exceeded expectations. For the investor services businesses, which service both fixed income and equity assets, the impact of the environment was relatively neutral. Broker-dealer services, which primarily services government securities, benefited from strong trading levels. Execution and clearing services was negatively impacted by the equity trading environment. In issuer services, corporate trust benefited from strong debt issuance, while depositary receipts continued to be negatively impacted by low levels of both foreign equity issuance and cross-border merger and acquisition activity. The Company’s asset management business was positively impacted by higher equity prices.

 

The Company’s business model was also unfavorably impacted by the low interest rate environment in 2003, which contributed to compression in the net yield on interest earning assets. The Company’s business lines generate a significant level of low or no cost deposits, which are invested at lower spreads when rates are low. In addition, the Company has been reducing its corporate loans as part of its strategy to improve its earning risk profile, which further reduces net interest income. The Company continued to take action to offset these factors, by growing its portfolio of very high quality investment securities and by aggressively repricing its funded debt.

 

The difficult equity market and low rate environment have made it challenging for the Company to achieve positive operating leverage (a rate of revenue growth in excess of the rate of expense growth), an integral component of its business model. Other factors adversely impacting operating leverage include increased expense for heightened business continuity requirements following the World Trade Center disaster (“WTC disaster”), rising insurance and medical costs, a lower level of credits from the Company’s over-funded pension plan and the implementation of stock option expensing. With the improving environment over the course of 2003, absorption of the aforementioned factors into the expense base and continued focus on expense control, the Company was able to achieve positive operating leverage on a sequential quarter basis for each of the last two quarters of 2003.

 

For 2004, the Company based its budget planning process on expectations for continued gradual improvement in the equity market environment, with asset price levels and trading volumes both growing, albeit at rates below the average expected growth rates for a full business cycle. The Company also expects continued strength in fixed income markets, driven by U.S. government, asset-backed, and municipal financing needs.

 

Summary of Results

 

The Company’s main strategic accomplishments in 2003 include the successful integration of the May 1, 2003 acquisition of Credit Suisse First Boston’s Pershing unit (“Pershing”), as well as a significant improvement in its credit risk profile. Other achievements include: continued strong results in winning new business and introducing new products; protecting long-term investment spending for technology, business continuity, quality and branding programs; and achieving positive operating leverage in the second half of 2003.

 

For the year 2003, the Company reported net income of $1,157 million or $1.52 per diluted share, compared with $902 million or $1.24 per diluted share in 2002 and $1,343 million or $1.81 per diluted share in 2001. On May 1, 2003, the Company acquired Pershing, a leading global provider of clearing services and outsourcing solutions for broker-dealers, asset managers and financial intermediaries. Results for 2003 include pre-tax merger and integration costs of $96 million, or 8 cents per share, related to the acquisition and integration of Pershing, and a 7 cents per share loss related to the settlement of claims related to the Company’s 1999 sale of BNY

 

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Financial Corporation to the General Motors Acceptance Corporation (“GMAC”). Excluding these items, operating earnings were $1,266 million, or $1.67 per share, which includes a Pershing-related operating dilution of 2 cents per share.

 

In 2003, reported return on average common equity was 15.12% compared with 13.96% in 2002 and 21.58% in 2001, while reported return on average assets was 1.27% in 2003 compared with 1.13% in 2002 and 1.64% in 2001. On an operating basis, return on average common equity in 2003 was 16.55% while return on average assets was 1.39%.

 

Securities servicing fees in 2003 were $2,412 million, an increase of $516 million from $1,896 million in 2002, principally due to the Pershing acquisition and growth in investor and broker-dealer services. Global payment services fees increased 6% for the full year, which is attributable to improved multi-currency funds transfer product capabilities and new business wins. For the year 2003, private client services and asset management fees were up 12% reflecting higher equity price levels as well as strong growth at Ivy Asset Management, Inc. (“Ivy”). In addition, the year-over-year comparison also benefited from the full year impact of several 2002 acquisitions. Foreign exchange and other trading revenues were up 40% over 2002 resulting from increased client-driven foreign exchange, interest rate hedging activity, and the Pershing acquisition. Year-end assets under custody were $8.3 trillion, including $2.3 trillion of cross-border custody assets. Gains and losses on securities investments were a gain of $35 million in 2003, compared with a loss of $118 million in 2002 primarily reflecting a $210 million equity write-down in 2002. The provision for credit losses was $155 million down from $685 million in 2002, when the Company provided for problem exposures in the airline and telecom industries. Although expenses increased significantly due to the Pershing acquisition, stock option expensing, a lower pension credit, technology investment, and business continuity, the Company was able to attain positive leverage in the second half of the year.

 

In 2002, securities servicing fees were $1,896 million, a 7% increase compared with $1,775 million in 2001 reflecting acquisitions and the benefit of well-diversified businesses. Global payment services fees increased 2% for the full year, because of higher funds transfer volumes and increased multi-currency activity from existing clients, as well as the addition of new clients, which offset continued weakness in global trade services. For the year 2002, private client services and asset management fees were up 9% from the previous year, reflecting several acquisitions and core growth in alternative investments and retail investment products. Ivy’s assets under management increased 30% on a year-over-year basis. Foreign exchange and other trading revenues decreased 31% in 2002 due to a significant decrease in volatility in the currency markets and reduced client activity in the second half of 2002. Other trading was negatively impacted by a fall off in client interest rate hedging activities. Year-end assets under custody were $6.8 trillion, including $1.9 trillion of cross-border custody assets. Gains and losses on securities were a loss of $118 million in 2002, compared with a gain of $154 million in 2001 primarily reflecting impairment of equity securities.

 

In 2001, securities servicing fees were $1,775 million, compared with $1,681 in 2000. Areas leading the increase for the year included execution services, corporate trust, broker-dealer services, and global liquidity services. New business growth in cash management drove global payment services fees to $291 million reflecting continued success of CA$H-Register PlusR, the Company’s internet-based electronic banking service. Foreign exchange and other trading revenues were $338 million, reflecting a strong demand for interest rate risk management products driven by declining interest rates and higher volatility in 2001. Private client services and asset management fees were $314 million because strength in alternate investments and short-term money market product lines offset lower asset price levels.

 

In 2001, the WTC disaster resulted in a disruption of the markets, including payment and securities processing, which affected both the Company and other market participants. The Company estimates the WTC disaster reduced net interest income by $45 million and noninterest revenue by $29 million in 2001. Noninterest income also included an insurance recovery of $175 million in 2001. In addition, the Company recorded WTC disaster-related noninterest expenses of $168 million in 2001. These expenses primarily related to the repair of damaged facilities, overtime and other staff costs, replacement equipment, replacement furniture and fixtures, and costs associated with interim space.

 

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Pershing

 

Supplemental Financial Information

 

For the year ended December 31, 2003, the Company has prepared information in four categories:

 

  Reported results which are in accordance with Generally Accepted Accounting Principles (GAAP).

 

  Core operating results which exclude the Pershing acquisition.

 

  Pershing results which reflect the revenues and expenses since the May 1 acquisition of Pershing but excluding the merger and integration costs.

 

  Other non-operating expenses including merger and integration costs related to the Pershing acquisition and the settlement with GMAC.

 

The Company believes that providing supplemental non-GAAP financial information is useful to investors in understanding the underlying operational performance of the Company and its businesses and performance trends and, therefore, facilitates comparisons with the performance of other financial service companies. Specifically, the Company believes that the exclusion of the merger and integration costs, and the settlement with GMAC, permits evaluation and a comparison of results for ongoing business operations, and it is on this basis that the Company’s management internally assesses performance. Although the Company believes that the non-GAAP financial measures presented in this report enhance investors’ understanding of the Company’s business and performance, these non-GAAP measures should not be considered an alternative to GAAP. The following is a reconciliation of the Company’s financial results for the year ended December 31, 2003:

 

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THE BANK OF NEW YORK COMPANY, INC.

 

Supplemental Information

(In millions, except per share amounts)

(Unaudited)

 

    

Income Statement

Year ended December 31

SUPPLEMENTAL


    GAAP

 
     Operating

    Other(c)

    2003
Reported
Results


   2002
Reported
Results


 
     Core

   Pershing(a)

        

Net Interest Income

   $ 1,556    $ 53     $ —       $ 1,609    $ 1,665  

Provision for Credit Losses

     155      —         —         155      685  
    

  


 


 

  


Net Interest Income After Provision for Credit Losses

     1,401      53       —         1,454      980  
    

  


 


 

  


Noninterest Income

                                      

Servicing Fees

                                      

Securities

     1,968      444       —         2,412      1,896  

Global Payment Services

     314      —         —         314      296  
    

  


 


 

  


       2,282      444       —         2,726      2,192  

Private Client Services and Asset Management Fees

     384      —         —         384      344  

Service Charges and Fees

     373      2       —         375      357  

Foreign Exchange and Other Trading Activities

     292      35       —         327      234  

Securities Gains

     35      —         —         35      (118 )

Other

     147      12       —         159      134  
    

  


 


 

  


Total Noninterest Income

     3,513      493       —         4,006      3,143  
    

  


 


 

  


Noninterest Expense

                                      

Salaries and Employee Benefits

     1,765      237       —         2,002      1,581  

Net Occupancy

     228      33       —         261      230  

Furniture and Equipment

     144      41       —         185      138  

Clearing

     116      38       —         154      124  

Sub-custodian Expenses

     74      —         —         74      70  

Software

     144      26       —         170      115  

Communications

     81      11       —         92      65  

Amortization of Intangibles

     13      12       —         25      8  

Merger and Integration Costs

     —        —         96       96      —    

Other

     491      70       78       639      420  
    

  


 


 

  


Total Noninterest Expense

     3,056      468       174       3,698      2,751  
    

  


 


 

  


Income Before Income Taxes

     1,858      78       (174 )     1,762      1,372  

Income Taxes

     637      33       (65 )     605      470  
    

  


 


 

  


Net Income

   $ 1,221    $ 45     $ (109 )   $ 1,157    $ 902  
    

  


 


 

  


Diluted Earnings Per Share

   $ 1.69    $ (0.02 )(b)   $ (0.15 )   $ 1.52    $ 1.24  

Notes:

Reported results agree with the Company’s Consolidated Statement of Income

  (a) Includes $22 million of net interest costs attributable to the Pershing acquisition financing.
  (b) The $0.02 dilution is due to changes in shares outstanding attributable to the acquisition.
  (c) Consists of merger and integration costs related to the Pershing acquisition of $96 million and the settlement with GMAC of $78 million, net of reserves.

 

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The following are supplemental balance sheets showing the impact of the Pershing acquisition.

 

THE BANK OF NEW YORK COMPANY, INC.

 

Supplemental Information

(In millions)

(Unaudited)

 

     Balance Sheet
December 31, 2003
SUPPLEMENTAL


    GAAP
REPORTED


     Core
December 31,
2003


   Pershing
December 31,
2003


   Elimination
Entries


    December 31,
2003


   December 31,
2002


Assets

                                   

Cash and Due from Banks

   $ 3,754    $ 89    $ —       $ 3,843    $ 4,748

Interest-Bearing Deposits in Banks

     6,781      1,505      —         8,286      5,104

Securities

     22,864      39      —         22,903      18,300

Trading Assets at Fair Value

     5,239      167      —         5,406      7,309

Federal Funds Sold and Securities Purchased Under Resale Agreements

     1,167      3,662      —         4,829      1,385

Margin Loans

     —        5,712      —         5,712      352

Loans (less allowance for loan losses of $668 in 2003 and $656 in 2002)

     26,870      2,033      —         28,903      30,332

Premises and Equipment

     1,275      123      —         1,398      1,192

Due from Customers on Acceptances

     170      —        —         170      351

Accrued Interest Receivable

     204      10      —         214      204

Investment in/Advances to Pershing

     3,741      —        (3,741 )             

Goodwill & Intangible Assets

     2,737      1,355      —         4,092      2,575

Other Assets

     5,132      1,509      —         6,641      5,888
    

  

  


 

  

Total Assets

   $ 79,934    $ 16,204    $ (3,741 )   $ 92,397    $ 77,740
    

  

  


 

  

Liabilities and Shareholders’ Equity

                                   

Deposits

   $ 56,406    $ —      $ —       $ 56,406    $ 55,387

Federal Funds Purchased and Securities Sold Under Repurchase Agreements

     667      372      —         1,039      636

Trading Liabilities

     2,463      56      —         2,519      2,800

Payables to Customers and Broker-Dealers

     229      9,963      —         10,192      870

Other Borrowed Funds

     390      2,185      (1,741 )     834      475

Acceptances Outstanding

     172      —        —         172      352

Accrued Taxes and Other Expenses

     4,089      167      —         4,256      4,066

Accrued Interest Payable

     79      3      —         82      101

Other Liabilities (including allowance for lending-related commitments of $136 in 2003 and $175 in 2002)

     890      1,458      —         2,348      929

Long-Term Debt

     6,121      —        —         6,121      5,440
    

  

  


 

  

Total Liabilities

     71,506      14,204      (1,741 )     83,969      71,056
    

  

  


 

  

Shareholders’ Equity

     8,428      2,000      (2,000 )     8,428      6,684
    

  

  


 

  

Total Liabilities and Shareholders’ Equity

   $ 79,934    $ 16,204    $ (3,741 )   $ 92,397    $ 77,740
    

  

  


 

  


Note: The reported balance sheets at December 31, 2003 and 2002 have been derived from the audited financial statements at those dates.

 

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Although the Company believes that the non-GAAP financial measures presented in this report enhance investors’ understanding of the Company’s business and performance, these non-GAAP measures should not be considered an alternative to GAAP.

 

Pershing Results and Integration Update

 

Pershing produced $222 million of revenues in the fourth quarter of 2003, after adjusting for $8 million of financing costs. This revenue run rate met the targeted levels projected when the transaction was first announced in January of 2003. Pershing’s operating margin, excluding financing costs and the amortization of intangibles, was 20% in the fourth quarter of 2003, up from 19% in the third quarter, as retail investor activity rose modestly in the fourth quarter.

 

For the year 2003, which represents eight months of Company ownership since May 1st, Pershing recorded $546 million of total revenues and $468 million of noninterest expenses. Pershing’s key metrics such as daily average billable trades, margin debit balances, customer accounts and money fund and mutual fund balances all trended higher during the last six months of the year.

 

The Company recorded $48 million in merger and integration costs associated with the acquisition in the fourth quarter, slightly higher than projected due to additional lease restructuring opportunities in London. For the year 2003, the Company recorded a total of $96 million of merger and integration costs, equal to approximately 8 cents of EPS. The Company does not expect to take any additional merger and integration charges in 2004.

 

The Company’s integration plan for Pershing initially focused principally on the successful conversion of the clients of BNY Clearing and BNY Global Clearing onto Pershing’s systems and technology platform. All of these conversions have been completed and the Company’s targets were met.

 

With the client conversions completed, the Company is now focused on realizing the cost and revenue synergies from the integration. In 2003, synergies of $24 million were achieved in the latter part of the year, primarily related to closure of the Company’s existing clearing operations. For 2004, the anticipated cost synergies of $90 million are on track and the Company expects to attain additional synergies from cross-selling of between $15-25 million. Pershing offers the Company a highly complementary client base that provides natural two-way cross-selling opportunities. Longer-term, as the market share leader, Pershing expects to continue to benefit from industry consolidation and its asset gathering initiatives. In addition, market expansion opportunities include leveraging the Company’s relationships in the registered investment advisor market, with institutional brokerage firms and with international clients.

 

Recent Developments

 

In January of 2004, the Company sold 20% of its investment in Wing Hang Bank Limited (“Wing Hang”), a Hong Kong based bank. The sale was part of the Company’s continuing plan to focus on the securities servicing business and reduce capital invested in non-strategic areas. The Company continues to own approximately 20% of Wing Hang’s outstanding shares which are accounted for on the equity method.

 

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Consolidated Income Statement Review

 

Noninterest Income

 

     2003

   2002

    2001

     Reported

   Core

   Reported

    Reported

(In millions)                     

Noninterest Income

                            

Servicing Fees

                            

Securities

   $ 2,412    $ 1,968    $ 1,896     $ 1,775

Global Payment Services

     314      314      296       291
    

  

  


 

       2,726      2,282      2,192       2,066

Private Client Services and Asset Management Fees

     384      384      344       314

Service Charges and Fees

     375      373      357       352

Foreign Exchange and Other Trading Activities

     327      292      234       338

Securities Gains/(Losses)

     35      35      (118 )     154

Other

     159      147      134       347
    

  

  


 

       4,006      3,513      3,143       3,571

Pershing

     —        493      —         —  
    

  

  


 

Total Noninterest Income

   $ 4,006    $ 4,006    $ 3,143     $ 3,571
    

  

  


 

 

Noninterest income is provided by a wide range of securities servicing, global payment services, private client services and asset management, trading activities and other fee-based services. Revenues from these activities were $4,006 million in 2003, compared with $3,143 million in 2002, and $3,571 million in 2001. As a percentage of revenues, total noninterest income was 71% in 2003, compared with 65% in 2002 and 68% in 2001. The increase in 2003 primarily reflects $493 million related to the Pershing acquisition, improved performance in the core businesses, and the absence of the negative valuation adjustment in 2003. In 2001, a WTC disaster-related insurance recovery of $175 million was included in other income, while the Company estimates the WTC disaster reduced noninterest income by $29 million(1).

 

Securities servicing fees were $2,412 million, $1,896 million, and $1,775 million, in 2003, 2002, and 2001. The 27% increase in securities servicing fees from 2002 reflects the Pershing acquisition, and improved performance in the core businesses. Excluding Pershing, core growth was 4% mainly due to improved performance in investor services as well as continued strength in broker-dealer services. In 2002, the 7% increase in securities servicing fees reflects acquisitions and the benefit of well-diversified businesses across markets, products, client segments, and geography.

 

Global payment services fees, principally funds transfer, cash management, and trade services, were $314 million in 2003, $296 million in 2002, and $291 million in 2001. The 2003 increase from 2002 is attributable to improved multi-currency funds transfer product capabilities and new business wins. The 2002 increase in global payment services fees from 2001 reflects higher funds transfer volumes and increased multi-currency activity from existing clients, as well as the addition of new clients. This offset continued weakness in global trade services.


(1) The $29 million of noninterest income can be broken into two components. The first component consists of $23 million of estimated fees not earned due to closed markets, lost clients and delayed or lost new business. Fees for the periods the markets were closed were estimated based on extrapolating recent average daily fees to the period from September 11, 2001 through September 17, 2001 when the markets reopened. Revenue related to lost clients and delayed or lost new business was measured based on the expected revenue to be earned from these clients or prospects during the period September 11, 2001 through September 30, 2001. The second component is comprised of $6 million which represents fees waived or compensation paid to customers, or other hard dollar losses. This amount was determined based on actual amounts of fees waived, compensation paid to customers or other losses.

 

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Private client services and asset management fees were $384 million in 2003, $344 million in 2002, and $314 million in 2001. The 12% increase from 2002 reflects higher equity price levels, strong growth at Ivy, and the full year impact of several 2002 acquisitions. Ivy, a fund of funds hedge fund manager, continues to attract new assets at a rapid pace. Ivy ended 2003 with $9.1 billion of assets under management, up 42% for the year. The 9% increase in fees in 2002 from 2001 reflects several acquisitions and core growth in alternative investments and retail investment products.

 

Service charges and fees were $375 million in 2003, compared with $357 million in 2002, and $352 million in 2001. The increase in 2003 from 2002 was driven by higher loan syndication fees and bond underwriting fees reflecting active fixed income markets. The increase in 2002 from 2001 relates to increased fees charged to customers in lieu of customer deposits.

 

Foreign exchange and other trading revenues were $327 million in 2003, $234 million in 2002, and $338 million in 2001. The 40% increase in 2003 from the prior year resulted from increased client-driven foreign exchange, interest rate hedging activity, and the Pershing acquisition. Pershing contributed $35 million to other trading revenue for the year ended December 31, 2003. In 2003, on a core basis foreign exchange and other trading was up 25%, reflecting more volatile currency markets and more active cross-border investors. Interest rate hedging was driven by record levels of fixed income issuance as well as higher mortgage originations. The 31% decrease in 2002 from 2001 reflects a significant decrease in volatility in the currency markets and reduced client activity in the second half of 2002. Other trading was negatively impacted by a fall off in client interest rate hedging activities and a reduction in seasonal arbitrage opportunities arising from the securities lending area.

 

Securities gains were $35 million in 2003, compared with a $118 million loss in 2002, and a $154 million gain in 2001. In 2002, the loss included a $210 million equity writedown that precipitated the liquidation of the Company’s bank stock portfolio. 2003 results reflect the Company’s reduction in its equity investing activities, as more than half of these gains arose from repositioning actions in its fixed income securities portfolio.

 

Other noninterest income was $159 million in 2003, $134 million in 2002, and $347 million in 2001. In addition, net gains on loan sales, sale of lease residuals, and adjustments to the value of lease residuals in 2003 were $13 million. In 2002, other income includes a $32 million Empire State Development Corporation (“ESDC”) grant. The ESDC grant covered relocation and other costs associated with the Company’s previously announced decision to return to downtown Manhattan and to move 1,500 employees to a new facility in Brooklyn. In 2001, other income includes a $175 million insurance recovery related to the WTC disaster and a $43 million gain on the sale of the Company’s interest in New York Cash Exchange (“NYCE”).

 

Net Interest Income

 

     2003

    2002

    2001

 
     Reported

    Core

    Reported

    Reported

 
(Dollars in millions)                         

Net Interest Income

   $ 1,609     $ 1,556     $ 1,665     $ 1,681  

Tax Equivalent Adjustment

     35       33       49       60  
    


 


 


 


       1,644       1,589       1,714       1,741  

Pershing

     —         55       —         —    
    


 


 


 


Net Interest Income on a Tax Equivalent Basis

   $ 1,644     $ 1,644     $ 1,714     $ 1,741  
    


 


 


 


Net Interest Rate Spread

     1.97 %     2.11 %     2.30 %     1.89 %

Net Yield on Interest Earning Assets

     2.22       2.36       2.62       2.57  

 

For 2003, net interest income on a taxable equivalent basis amounted to $1,644 million compared with $1,714 million in 2002. On a core basis, net interest income declined 7%. The decline in net interest income on a

 

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core basis in 2003 reflects planned decreases in loan balances, particularly focused on higher yielding loans, lower reinvestment yields on the investment securities portfolio, and the impact of Federal Reserve interest rate reductions in 2003 partially offset by higher average balances of investment securities. Average earning assets were $74.2 billion compared with $65.4 billion in 2002. Average earning assets excluding Pershing were $65.4 billion in 2003. Average loans were $35.6 billion in 2003 compared with $34.3 billion in 2002. Average securities were $24.5 billion in 2003, up from $23.0 billion in 2002. The Company added approximately $5.6 billion of highly-rated mortgage-backed securities to its portfolio in 2003. The net interest rate spread was 1.97% in 2003 compared with 2.30% in 2002, while the net yield on interest earning assets was 2.22% in 2003 and 2.62% in 2002.

 

In 2002, net interest income on a taxable equivalent basis amounted to $1,714 million compared with $1,741 million in 2001. Average earning assets were $65.4 billion compared with $67.7 billion in 2001. Average loans were $34.3 billion in 2002 compared with $38.8 billion in 2001. The impact of the WTC disaster in 2001 increased average earning assets and loans by $3.9 billion. Average securities were $23.0 billion in 2002, up from $18.6 billion in 2001. The Company added approximately $6.2 billion of highly-rated mortgage-backed securities to its portfolio in 2002. The decline in net interest income reflects the decline in average earning assets. The net interest rate spread was 2.30% in 2002 compared with 1.89% in 2001, while the net yield on interest earning assets was 2.62% in 2002 and 2.57% in 2001. The increase in the spread is attributable to increased holdings of investment securities. The increase in the yield is attributable to increased holdings of investment securities partially offset by the decreased value of demand deposits in a lower interest rate environment.

 

For 2001, net interest income on a taxable equivalent basis declined to $1,741 million reflecting several factors. The WTC disaster resulted in a disruption of markets, including payment and securities processing, which affected both the Company and other market participants. In addition, significant levels of liquidity were injected into the markets immediately following the disaster. These factors resulted in excess liquidity which could not be invested and unsettled trades at the Company, causing an estimated $45 million drop in net interest income and a temporary expansion of the Company’s balance sheet. The decline also reflected the Company’s strategy to shift the mix of its assets away from loans to highly-rated investment securities and short-term liquid assets and the lower value of free funds in a declining interest rate environment.

 

In this report a number of amounts related to net interest income are presented on a “taxable equivalent basis.” The Company believes that this presentation provides comparability of net interest income arising from both taxable and tax-exempt sources and is consistent with industry practice.

 

Provision for Credit Losses

 

The provision for credit losses was $155 million in 2003 compared with $685 million in 2002 and $375 million in 2001. The decline in the provision in 2003 compared with 2002 was due to an improvement in asset quality as nonperforming loans declined to $349 million from $440 million in 2002. The reduction in the provision is also attributable to the decline in corporate credit exposure. The Company expects the provision in 2004 to be less than charge-offs given the improving economic conditions evident in the first quarter of 2004. The larger provision in 2002 compared with 2001 was attributable to the deterioration in the loan portfolio particularly in aircraft leasing and in a limited number of borrowers in the telecommunications portfolio.

 

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Noninterest Expense

 

     2003

  

2002

Reported


  

2001

Reported


     Reported

   Core

     
(In millions)                    

Salaries and Employee Benefits

   $ 2,002    $ 1,765    $ 1,581    $ 1,593

Net Occupancy

     261      228      230      233

Furniture and Equipment

     185      144      138      178

Clearing

     154      116      124      61

Sub-custodian Expenses

     74      74      70      62

Software

     170      144      115      90

Communications

     92      81      65      86

Amortization of Goodwill and Intangibles

     25      13      8      112

Merger and Acquisition Costs

     96      —        —        —  

Other

     639      491      420      404
    

  

  

  

       3,698      3,056      2,751      2,819

Merger and Integration Costs

     —        96      —        —  

Pershing

     —        468      —        —  

GMAC Settlement

     —        78      —        —  
    

  

  

  

Total Noninterest Expense

   $ 3,698    $ 3,698    $ 2,751    $ 2,819
    

  

  

  

 

Total noninterest expense was $3,698 million in 2003, $2,751 million in 2002, and $2,819 million in 2001. The increase in expenses primarily reflects the Pershing acquisition. Pershing noninterest expense was $468 million in 2003. In addition, 2003 noninterest expenses included merger and acquisition costs relating to Pershing of $96 million.

 

Core expense increased due to the full year impact of 2002’s acquisitions, the inception of stock option expensing in 2003, a lower pension credit, increased technology investments, and higher business continuity spending.

 

Adjusting for higher expenses in 2001 due to the impact of the WTC disaster of $168 million and higher goodwill and intangibles amortization of $104 million compared to 2002, noninterest expenses increased by $204 million, or 8%, in 2002 primarily related to acquisitions and higher spending for technology, and business continuity planning.

 

Salaries and employee benefits were $2,002 million in 2003 compared with $1,581 million in 2002. The increase in salary and employee benefits reflects the Pershing acquisition as well as stock options expensing and a lower pension credit. The number of employees at December 31, 2003 was 22,901, up from 19,437 at the start of the year reflecting the addition of approximately 3,700 employees through the Pershing acquisition. Excluding Pershing, the number of employees declined by 275 reflecting strict cost control. Pershing salaries and employee benefits expense were $237 million in 2003. Severance expense (excluding Pershing) was $9 million in 2003 and $19 million in 2002.

 

Net occupancy and furniture and fixture expenses were $446 million in 2003 compared with $368 million in 2002 and $411 million in 2001. In 2002, the Company recorded $22 million in one-time occupancy expenses to reflect the estimated lease termination cost of a rented facility in Manhattan. In 2002, higher business continuity-related expenses resulted in increased occupancy and depreciation expense. In 2001, WTC disaster related expenses increased net occupancy expense by $38 million and furniture and equipment expense by $55 million.

 

Core clearing expenses were $116 million in 2003 compared with $124 million in 2002 and $61 million in 2001. The decrease in 2003 reflects a decline in volume in 2003 in the Company core clearing and execution

 

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business. Sub-custodian expenses increased 6% in 2003 to $74 million, reflecting higher international volumes and the Company’s continued expansion of its global sub-custodian network to over 100 markets.

 

Core software expenses increased by $29 million to $144 million in 2003, reflecting the Company’s continued investment in technology capabilities supporting its servicing activities.

 

Amortization of goodwill and intangibles increased to $25 million in 2003 from $8 million in 2002 due principally to the Pershing acquisition, which added $12 million in intangibles amortization. In 2002, the Company adopted a new accounting pronouncement which no longer requires the amortization of goodwill. As a result, amortization of goodwill and intangibles declined to $8 million in 2002 from $112 million in 2001.

 

Other expenses in 2003 were $639 million compared with $420 million in 2002 and $404 million in 2001. In 2003, other expenses included $78 million related to the GMAC settlement and $96 million of merger and integration charges. Pershing and other acquisitions also contributed to the increase. The year 2001 included $41 million related to the WTC disaster. The adjusted 2002 increase of $36 million, or 8%, is largely tied to acquisitions.

 

Technology expenditures were $844 million or 15% of total revenues in 2003, compared with $644 million in 2002 and $588 million in 2001. The continued growth in technology expense reflects the incorporation of Pershing and smaller acquisitions, as well as the importance that technology development holds for the Company’s competitive positioning. The Company made sizable investments in expanded business continuity configurations in 2002 and 2003.

 

In 2003, the Company settled GMAC’s claims relating to the Company’s 1999 sale to GMAC of BNY Financial Corporation, the Company’s factoring and asset-based finance business. The settlement resolved claims between the parties with a payment of $110 million by the Company to GMAC. After accounting for a previously established reserve for this matter, the net impact of the settlement was approximately $78 million, or 7 cents per fully diluted share. The Company sold BNY Financial Corporation to GMAC for $1.8 billion in cash in 1999.

 

The Company has a number of programs to control expense growth. These programs include day-to-day profitability programs, reengineering processes, and moving jobs to lower cost environs. Day-to-day profitability programs focus on strict control of headcount and discretionary expenses, as well as enhanced vendor management. Core staffing was reduced by 275 in 2003 largely through attrition, without incurring sizable severance charges. Reengineering will focus on business process reviews throughout the Company. In 2003, reengineering resulted in cost savings in corporate trust, stock transfer, and technology. The Company is engaged in a multi-year effort to move jobs to lower cost areas. In 2004, the Company will continue to move jobs to upstate New York and Florida. Internationally, the Company is moving positions from London to Liverpool. The Company will also be moving 250 positions to India to further leverage Pershing’s technology operation in that country.

 

The Company adopted fair value accounting for stock compensation in 2003 using the prospective method. Commencing January 1, 2003, all stock options grants are fair valued and expensed over the vesting period. The Company’s grants of stock options typically vest over two to four years. The impact on pre-tax income was $24 million, resulting in a 2 cents earnings per share decline in 2003. The impact of expensing options in 2004 is expected to be 4 cents per share and 6 cents per share in 2005.

 

The Company has three defined benefit pension plans in the U.S. and six overseas. The U.S. plans account for 86% of the projected benefit obligation. Pension credits were $39 million, $95 million, and $98 million in 2003, 2002 and 2001. In addition to its pension plans, the Company also has an Employee Stock Ownership Plan (“ESOP”) which may provide additional benefits to certain employees. Upon retirement, covered employees are

 

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entitled to the higher of their benefit under the ESOP or the defined benefit plan. If the benefit is higher under the defined benefit plan, the employees’ ESOP account is contributed to the pension plan.

 

A number of key assumption and measurement date values determine pension expense. For the Company’s U.S. plans, the key elements are the long-term rate of return on plan assets, the discount rate, the market-related value of plan assets, and the price used to value stock in the ESOP. Since 2001, these key elements have varied as follows:

 

       2004

    2003

    2002

    2001

 

Long-Term Rate of Return on Plan Assets

       8.75 %     9.00 %     10.50 %     10.50 %

Discount Rate

       6.25       6.50       7.25       8.25  

Market-Related Value of Plan Assets (in millions)(1)

     $ 1,523     $ 1,483     $ 1,449     $ 1,309  

ESOP Stock Price(1)

     $ 27.88     $ 33.30     $ 42.58     $ 50.30  

Net U.S Pension Credit

             $ 46     $ 100     $ 100  

All other Pension Expense

               (7 )     (5 )     (2 )
              


 


 


Total Pension Credit

             $ 39     $ 95     $ 98  
              


 


 



(1) Actuarially smoothed data. See “Summary of Significant Accounting and Reporting Policies” Footnote.

 

In 2004, as a result of the decline in the long-term rate of return, the discount rate, and the ESOP stock price partially offset by a higher market-related value of plan assets, the pre-tax U.S. pension credit is expected to decline by $9 million.

 

The annual impact of hypothetical changes in the key elements on the pension credit are shown in the tables below.

 

       Decrease in
Pension Credit


    2004
Base


    Increase in
Pension Credit


 
(Dollars in millions)                                 

Long-Term Rate of Return on Plan Assets

     7.75 %   8.25 %   8.75 %   9.25 %   9.75 %

Change in Pension Credit

     ($18.3 )   ($9.1 )   —       $9.6     $19.1  

Discount Rate

     5.75 %   6.00 %   6.25 %   6.50 %   6.75 %

Change in Pension Credit

     ($3.9 )   ($1.9 )   —       $2.0     $4.0  

Market-Related Value of Plan Assets

     -20 %   -10 %   $1,523     +10 %   +20 %

Change in Pension Credit

     ($52.3 )   ($24.3 )   —       $13.3     $27.7  

ESOP Stock Price

     $17.88     $22.88     $27.88     $32.88     $37.88  

Change in Pension Credit

     ($18.3 )   ($7.3 )   —       $4.9     $10.5  

 

Income Taxes

 

The Company’s consolidated effective tax rates for 2003, 2002, and 2001 were 34.3%, 34.3%, and 34.7%. The decline in the effective tax rate in 2002 reflects increased levels of tax credit from synthetic fuels and low income housing investments offset by higher state and local taxes.

 

In addition to the tax credit investments discussed above, which have the effect of permanently reducing the Company’s tax expense, the Company also invests in leveraged leases which through accelerated depreciation postpone the payment of taxes to future years. For financial statement purposes, deferred taxes are recorded as a liability for future payment.

 

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Business Segments Review

 

Segment Data

 

The Company has an internal information system that produces performance data for its four business segments along product and service lines.

 

Business Segments Accounting Principles

 

The Company’s segment data has been determined on an internal management basis of accounting, rather than the generally accepted accounting principles used for consolidated financial reporting. These measurement principles are designed so that reported results of the segments will track their economic performance. Segment results are subject to restatement whenever improvements are made in the measurement principles or organizational changes are made.

 

The measure of revenues and profit or loss by operating segment has been adjusted to present segment data on a taxable equivalent basis. The provision for credit losses allocated to each reportable segment is based on management’s judgment as to average credit losses that will be incurred in the operations of the segment over a credit cycle of a period of years. Management’s judgment includes the following factors among others: historical charge-off experience and the volume, composition, and size of the loan portfolio. This method is different from that required under generally accepted accounting principles as it anticipates future losses which are not yet probable and therefore not recognizable under generally accepted accounting principles. Assets and liabilities are match funded. Support and other indirect expenses are allocated to segments based on general internal guidelines.

 

Description of Business Segments

 

The results of individual business segments exclude unusual items such as the GMAC settlement and the Pershing related merger and integration costs in 2003, and the impact of the WTC disaster in 2001, which are included with reconciling amounts.

 

The Company reports data for the four business segments: Servicing and Fiduciary, Corporate Banking, Retail Banking, and Financial Markets.

 

The Servicing and Fiduciary businesses segment comprises the Company’s core services, including securities servicing, global payment services, and private client services and asset management. These businesses all share certain favorable attributes: they are well diversified and fee-based; the Company serves the role of an intermediary rather than principal, thereby limiting risk and generating more stable earnings streams; and the businesses are scalable, which result in higher margins as revenues grow. Long-term trends that favor these businesses include the growth of financial assets worldwide, the globalization of investment activity, heightened demand for financial servicing outsourcing, and continuing structural changes in financial markets.

 

Securities servicing provides financial institutions, corporations and financial intermediaries with a broad array of products and customized services for every step of the investment lifecycle. The Company facilitates the movement, settlement, recordkeeping and accounting of financial assets around the world by delivering timely and accurate information to issuers, investors and broker-dealers. The Company groups its securities servicing businesses into four categories, each comprised of separate, but related businesses. Issuer services includes corporate trust, depositary receipts and stock transfer. Investor services includes global fund services, global custody, securities lending, global liquidity services and outsourcing. Broker-dealer services includes government securities clearance and collateral management. Execution and clearing services includes in the execution area institutional agency brokerage, electronic trading, transition management services, and independent research. Through Pershing, the clearing part of the business provides clearing, execution, financing,

 

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and custody for introducing brokers/dealers. The Servicing and Fiduciary segment also includes customer-related foreign exchange.

 

In Issuer Services, the Company’s ADR business has over 1,400 programs representing 65 countries. As a trustee, the Company provides diverse services for corporate, municipal, mortgage-backed, asset-backed, derivative and international debt securities. Over 90,000 appointments for more than 30,000 worldwide clients have resulted in the Company being trustee for more than $1 trillion in outstanding debt securities. The Company is the third largest stock transfer agent representing over 1,950 publicly traded companies with over 19 million shareholder accounts.

 

In investor services, the Company is the second largest custodian with $8.3 trillion of assets at December 31, 2003. The Company is the second largest mutual fund custodian with $1.2 trillion in assets. The Company is the largest U.K. custodian. The Company services over 25% of total exchange traded fund industry assets. In securities lending, the Company is the largest lender of U.S. Treasury securities and depositary receipts.

 

The Company’s broker-dealer services business clears over 50% of U.S. Government securities. With over $750 billion in tri-party balances worldwide, the Company is the world’s largest collateral management agent.

 

The Company’s execution and clearing services business is the largest global institutional agency brokerage organization. In addition, it is the world’s largest institutional elective broker for global execution. The Company provides execution and clearing services in over 80 global markets, clearing over 600,000 trades daily. The Company has 26 seats on the New York Stock Exchange. Pershing services over 1,100 introducing brokers and registered investment advisors who employ approximately 100,000 investment professionals.

 

Global payment services facilitates the flow of funds between the Company’s customers and their clients through such business lines as funds transfer, cash management and trade services. Private client services and asset management includes traditional banking and trust services to affluent clients and investment management services for institutional and high net worth clients.

 

The Company’s strategy is to be a market leader in these businesses and continue to build out its product and service capabilities and add new clients. The Company has completed 53 acquisitions since 1998 in this segment, has made significant investments in technology to maintain its industry-leading position, and has continued the development of new products and services to meet its clients’ needs.

 

The Corporate Banking segment provides lending and credit-related services to large public and private financial institutions and corporations nationwide, as well as to public and private mid-size businesses in the New York metropolitan area. Special industry groups focus on industry segments such as banks, broker-dealers, insurance, media and telecommunications, energy, real estate, retailing, and government banking institutions. Through BNY Capital Markets, Inc., the Company provides syndicated loans, bond underwriting, private placements of corporate debt and equity securities, and merger, acquisition, and advisory services.

 

Corporate Banking coordinates delivery of all of the Company’s services to customers through its global relationship managers. The two main client bases served are financial institution clients and corporate clients. The Company’s strategy is to focus on those clients and industries that are major users of securities servicing and global payment services.

 

The Company believes that credit is an important product for many of its customers to execute their business strategies. However, the Company has continued to reduce its credit exposures in recent years by culling its loan portfolio of non-strategic exposures, focusing on increasing total relationship returns through cross-selling and limiting the size of its individual credit exposures and industry concentrations to reduce earnings volatility.

 

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The Retail Banking segment includes retail deposit services, branch banking, and consumer and residential mortgage lending. The Company operates 341 branches in 23 counties in the Tri-State region. The retail network is a stable source of low cost funding and provides a platform to cross-sell core services from the Servicing and Fiduciary businesses to both individuals and small businesses in the New York metropolitan area.

 

The Financial Markets segment includes trading of foreign exchange and interest rate risk management products, investing and leasing activities, and treasury services to other business segments. The segment offers a comprehensive array of multi-currency hedging and yield enhancement strategies, and complements the other business segments. The Financial Markets segment centralizes interest rate risk management for the Company.

 

There were no major customers from whom revenues were individually material to the Company’s performance.

 

Business Review

 

Servicing and Fiduciary Businesses

 

     2003

    2002

    2001

 
(In millions)                   

Net Interest Income

   $ 495     $ 494     $ 588  

Provision for Credit Losses

     —         —         —    

Noninterest Income

     3,372       2,728       2,651  

Noninterest Expense

     2,618       1,933       1,765  

Income Before Taxes

     1,249       1,289       1,474  

Average Assets

     16,918       8,333       8,961  

Average Deposits

     33,304       31,171       32,982  

Nonperforming Assets

     9       16       —    

Assets Under Custody (In billions)

                        

Total Assets Under Custody

     8,297       6,775       6,865  

Equity Securities

     34 %     26 %     36 %

Fixed Income Securities

     66       74       64  

Cross-Border Assets

   $ 2,323     $ 1,897     $ 1,922  

Assets Under Administration (In billions)

     32       28       33  

Assets Under Management (In billions)

                        

Total Assets Under Management

     89       76       67  

Equity Securities

     34 %     29 %     36 %

Fixed Income Securities

     22       25       19  

Alternative Investments

     10       8       7  

Liquid Assets

     34       38       38  

S&P 500 Index

     1,112       880       1,148  

NASDAQ Index

     2,003       1,336       1,950  

NYSE Volume (In billions)

     352.4       363.1       307.5  

NASDAQ Volume (In billions)

     424.6       433.8       471.2  

 

The S&P 500 Index was up 26% for the year, with average daily price levels off 3% from 2002. Performance for the NASDAQ Index was also strong, increasing 50% for the year, with average daily prices up by 7%. Combined NYSE and NASDAQ volume was down 2.5% during the year. As the Company’s business model is more volume than price sensitive, this created a drag on the Company’s equity-linked businesses. An offsetting positive was an increase in average fixed-income trading volume of 19%.

 

Global merger and acquisition activity was particularly weak, with volume down approximately 9% from 2002. Equity issuance proceeds were up only 1%.

 

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Table of Contents

The Company continued to expand its servicing and fiduciary businesses in 2003 principally through acquisitions and internal product development. The most significant acquisition in 2003 was the purchase of Pershing which significantly expanded the Company’s clearing business. In 2003, the Company also made acquisitions to expand its execution and clearing business product line as well as expand its corporate trust customer base through the acquisition of Fifth Third Bank’s corporate trust business.

 

With respect to the financial results, noninterest income was $3,372 million in 2003 compared with $2,728 million in 2002 and $2,651 million in 2001. The financial performance of the Servicing and Fiduciary businesses segment in 2003 reflects increased revenue in the Company’s core businesses, including securities servicing and related foreign exchange, and private client services and asset management. In 2003, securities servicing fees were $2,412 million, an increase of $516 million over 2002, principally due to the Pershing acquisition and growth in investor and broker-dealer services. Securities servicing fees from Pershing were $444 million in 2003. On a core basis, securities servicing fees were up 4% over 2002.

 

Investor services fees were $853 million, up modestly from 2002. Both custody and securities lending were up in 2003, more than offsetting the loss of revenue from an outsourcing client that terminated its relationship with the Company in 2002.

 

Broker-dealer services fees reached $152 million in 2003, as strong performance in global clearance and collateral management services drove growth over 2002. These businesses benefited from new business wins and higher fixed income transaction volumes.

 

Global issuer services fees were $522 million, essentially flat with 2002. Strength in corporate trust was offset by a decline in ADRs. The improvement in corporate trust reflects the strong fixed income issuance in 2003.

 

Execution and clearing services fees were up significantly over 2002 to $885 million reflecting the Pershing acquisition. On a core basis, execution and clearing services declined in 2003 reflecting the decrease in overall equity transaction volumes as well as pricing pressures.

 

The 7% securities servicing revenue increase in 2002 over 2001 reflects acquisitions and the benefit of a well-diversified business model which held its own in spite of a difficult market environment. The Company’s fixed income and cash-linked businesses, namely corporate trust, broker-dealer services, and global liquidity services all performed well, as did execution services given market share gains. The Company’s equity-linked businesses, in particular ADRs, were weaker as a result of the environment. Excluding acquisitions, core securities servicing revenues contracted 3% in 2002.

 

At December 31, 2003, assets under custody rose to $8.3 trillion, including $2.3 trillion of cross-border assets, from $6.8 trillion in 2002 reflecting the Pershing acquisition. The increase in assets under custody reflects rising equity prices, new business wins, and the Pershing acquisition which added $633 million to custody assets in 2003. Equity securities composed 34% of the assets under custody at December 31, 2003 while fixed income securities were 66%. The percentage of assets under custody invested in equity securities increased to 34% from 26% in 2002 reflecting rising equity prices as well as a rotation of customer assets into equities. Assets under custody in 2003 consisted of assets related to the custody business of $4.6 trillion, mutual funds of $1.2 trillion, broker-dealer services assets of $1.9 trillion, and all other assets of $0.6 trillion. In 2002, weak markets resulted in assets under custody declining slightly to $6.8 trillion in 2002 from $6.9 trillion in 2001.

 

Global payment services fees in 2003 were $314 million compared with $296 million in 2002 and $291 million in 2001. Year-over-year growth is attributable to the build-out of multi-currency product capabilities and further penetration of the financial institutions market segment. In 2002, the increased revenues reflect higher funds transfer volumes and increased multi-currency activity from existing clients, as well as the addition of new clients. This offset continued weakness in global trade services. In both 2003 and 2002, clients paid for more services with fees rather than leaving compensating balances in a low rate environment.

 

18


Table of Contents

Private client services and asset management revenues grew to $384 million in 2003, up from $344 million in 2002 and $314 million in 2001. In 2003, the increase reflects higher equity price levels as well as the continued demand for alternative investments from the Company’s Ivy Asset Management subsidiary. In addition, 2003 also benefited from the full year impact of acquisitions made in 2002. In 2002, the increase reflects acquisitions, as well as continued strong flows into alternate investment funds offered by the Ivy partially offset by lower asset price levels. Excluding acquisitions, core growth was approximately 2% in 2002.

 

Asset under management (“AUM”) were $89 billion at December 31, 2003 compared with $76 billion at December 31, 2002, while assets under administration were $32 billion compared with $28 billion at December 31, 2002. The increase in assets under management reflects growth in the Company’s alternative investments business and a rise in equity market values. Institutional clients represent 67% of AUM while individual clients equal 33%. AUM at December 31, 2003, are 34% invested in equities, 22% in fixed income, 10% in alternative investments, with the remaining amount in liquid assets.

 

In 2003, noninterest income attributable to foreign exchange and other trading activities was $150 million up from $107 million in 2002. The increase reflects more robust client-related foreign exchange revenues due to exchange rate movements, increased activity from equity fund managers, and the Pershing acquisition.

 

Net interest income in the Servicing and Fiduciary businesses segment was $495 million for 2003 compared with $494 million in 2002 and $588 million in 2001. The slight increase in net interest income in 2003 from 2002 is primarily attributable to the Pershing acquisition, partially offset by the impact of the decline in interest rates. The decline in 2002 from 2001 is primarily attributable to the decline in interest rates, which caused compression on the spread made from securities servicing deposits. Average assets for 2003 were $16.9 billion compared with $8.3 billion in 2002 and $9.0 billion in 2001. The increase in assets in 2003 from 2002 is attributable to the Pershing acquisition, which added $8.8 billion to average assets since acquisition on May 1, 2003. Average deposits in the Servicing and Fiduciary segment were $33.3 billion versus $31.2 billion in 2002 and $33.0 billion in 2001.

 

Net charge-offs in the Servicing and Fiduciary businesses segment were $7 million in 2003, and zero in 2002 and 2001. Nonperforming assets were $9 million compared with $16 million in 2002 and zero in 2001.

 

Noninterest expense increased by 35% in 2003 to $2,618 million compared with $1,933 million in 2002 and $1,765 million in 2001. The rise in noninterest expense in 2003 is attributable to Pershing and other acquisitions, the Company’s continued investment in technology, a reduced pension credit, the expensing of stock options, higher volume-related sub-custodian expenses, and higher variable compensation related to revenue growth. The rise in noninterest expense in 2002 is attributable to acquisitions, as well as the Company’s continued investment in technology and business continuity planning.

 

Corporate Banking

 

     2003

   2002

   2001

(In millions)               

Net Interest Income

   $ 376    $ 422    $ 491

Provision for Credit Losses

     113      139      124

Noninterest Income

     308      283      299

Noninterest Expense

     210      194      217

Income Before Taxes

     361      372      449

Average Assets

     19,489      22,669      26,865

Average Deposits

     6,634      7,047      7,691

Nonperforming Assets

     327      414      214

Net Charge-offs

     148      324      356

 

19


Table of Contents

The Corporate Banking segment coordinates all banking and credit-related services to customers through its global relationship managers. The two main client bases served are financial institution clients and corporate clients. The Company’s strategy is to focus on those clients and industries that are major users of securities servicing and global payment services.

 

Over the past several years, however, the Company has been seeking to improve its overall risk profile by reducing its credit exposures by eliminating non-strategic exposures, cutting back large individual exposures and avoiding outsized industry concentrations. Since 2000, the Company has reduced credit exposure to its corporate client base by $19.2 billion, or 44%. In 2002, the Company set a goal of reducing corporate credit exposure to $24 billion by December 31, 2004. The Company has nearly attained this goal a year ahead of schedule, with only $0.5 billion reduction remaining.

 

The Corporate Banking segment’s net interest income was $376 million in 2003 compared with $422 million in 2002 and $491 million in 2001. The decrease in 2003 and 2002 reflects the continued reduction of average loans outstanding, a reduction in loan credit spread as the Company improves its risk profile, and a decline in both the volume and value of low cost short-term deposits. Average assets for 2003 were $19.5 billion compared with $22.7 billion in 2002 and $26.9 billion in 2001. Average deposits in the corporate bank were $6.6 billion versus $7.0 billion in 2002 and $7.7 billion in 2001.

 

The provision for credit losses, which is assessed on a long-term credit cycle basis (see “Business Segment Accounting Principles”), was $113 million in 2003 compared with $139 million and $124 million in 2002 and 2001. The decrease in 2003 principally reflects the benefits of the Company’s corporate loan exposure reduction program.

 

Net charge-offs in the Corporate Banking segment were $148 million, $324 million, and $356 million in 2003, 2002, and 2001. The charge-offs in 2003 primarily relate to loans to corporate borrowers. The charge-offs in 2002 primarily relate to an internet backbone company, a large retailer and several telcom credits. Nonperforming assets were $327 million, $414 million, and $214 million in 2003, 2002 and 2001. The decrease in nonperforming assets in 2003 primarily reflects reductions in the levels of nonperforming cable and telecom credits.

 

The increase in noninterest income to $308 million in the current year was due to higher capital markets fees, as syndication and underwriting fees increased reflecting robust loan and debt markets. In 2003, the Company was the co-manager on 181 underwritings, up from 143 in 2002 and 2001. In 2003, fixed income trading also increased reflecting higher levels of activity in the secondary fixed income markets. Loan commitment fees declined in 2003.

 

The decrease in noninterest income in 2002 to $283 million from $299 million in 2001 was principally related to lower capital markets fees, as loan syndication volumes were down.

 

The increase in noninterest expense in 2003 was due in part to a reduced pension credit, commencement of stock option expensing, and an increase in incentive compensation tied to revenues. The decrease in noninterest expense in 2002 versus 2001 was due to lower compensation costs tied to the decrease in revenues.

 

20


Table of Contents

Retail Banking

 

     2003

   2002

   2001

(In millions)               

Net Interest Income

   $ 477    $ 474    $ 493

Provision for Credit Losses

     19      12      8

Noninterest Income

     120      118      115

Noninterest Expense

     349      319      312

Income Before Taxes

     229      261      288

Average Assets

     5,368      5,108      4,522

Average Noninterest-Bearing Deposits

     4,772      3,900      3,948

Average Deposits

     14,432      13,020      12,694

Nonperforming Assets

     13      10      8

Net Charge-offs

     21      20      15

Number of Branches

     341      341      345

Total Deposit Accounts (In thousands)

     1,163      1,207      1,248

Number of ATMs

     378      371      370

 

The Retail Banking segment provides the Company with a stable source of core deposits. Continued investment has expanded the products offered through the retail branch system. The branch banking system is focused on the suburban Tri-State metropolitan area.

 

Net interest income in the Retail Banking sector was $477 million in 2003, compared with $474 million in 2002 and $493 million in 2001. Net interest income in the branch banking network in 2003 increased slightly as spread compression on deposits has been offset by growth in the loan portfolio. Net interest income in the branch banking network in 2002 was adversely impacted by the decrease in the value of noninterest-bearing sources of funds in a lower interest rate environment. Average deposits generated by the Retail Banking segment were $14.4 billion in 2003 compared with $13.0 billion in 2002 and $12.7 billion in 2001. Average noninterest-bearing deposits were $4.8 billion in 2003, compared with $3.9 billion in 2002 and 2001. Average assets in the retail banking sector were $5.4 billion, compared with $5.1 billion in 2002, and $4.5 billion in 2001.

 

Noninterest income was $120 million in 2003 compared with $118 million in 2002 and $115 million in 2001, as revenues have been relatively stable.

 

Noninterest expense was $349 million in 2003, compared with $319 million in 2002, and $312 million in 2001. The increase in noninterest expense in 2003 was due to a decreased pension credit, commencement of stock option expensing, and increased occupancy, legal, and advertising expenses.

 

Net charge-offs were $21 million, $20 million, and $15 million in 2003, 2002, and 2001. Nonperforming assets were $13 million in 2003 compared with $10 million in 2002 and $8 million in 2001, reflecting the significant growth that has occurred in the Company’s small business loan portfolio over the last few years.

 

Financial Markets

 

     2003

   2002

   2001

(In millions)     

Net Interest Income

   $ 322    $ 327    $ 232

Provision for Credit Losses

     21      20      4

Noninterest Income

     177      194      297

Noninterest Expense

     103      85      69

Income Before Taxes

     375      416      456

Average Assets

     46,019      41,187      35,343

Average Deposits

     4,245      2,558      52

Average Investment Securities

     19,926      15,381      10,122

Net Charge-offs/(Recoveries)

     5      127      4

 

21


Table of Contents

Net interest income was $322 million in 2003, compared with $327 million in 2002, and $232 million in 2001. The decrease in 2003 reflects lower reinvestment yields on the investment securities portfolio partially offset by an increase in assets, primarily highly-rated mortgage-backed securities. The increase in 2002 reflects lower funding costs and an increase in assets, primarily highly-rated mortgage-backed securities. Average assets in the Financial Markets segment were $46.0 billion, up from $41.2 billion in 2002 and $35.3 billion in 2001. The increase in assets reflects the Company’s continuing strategy to reduce investment in higher risk corporate loans and increase holdings of highly rated, more liquid investment securities.

 

The provision for credit losses, which is assessed on a long-term credit cycle basis (see “Business Segment Accounting Principles”), was $21 million in 2003 compared with $20 million in 2002 and $4 million in 2001. The increase in 2003 and 2002 principally reflects a higher expected loss rate for the leasing portfolio, in light of deterioration in the value of aircraft collateral. Net charge-offs were $5 million, $127 million, and $4 million in 2003, 2002, and 2001, respectively. The increase in charge-offs in 2002 versus 2001 primarily reflects the Company’s charge-off of $125 million of its $130 million leasing exposure to United Airlines.

 

Noninterest income was $177 million in 2003, compared with $194 million in 2002, and $297 million in 2001. The decrease in noninterest income in 2003 from 2002 reflects declines in equity securities gains partially offset by higher foreign exchange and interest rate derivative trading. The decrease in noninterest income in 2002 from 2001 reflects lower equity securities gains, less client-related interest rate hedging, and a decline in gains from the Company’s equity arbitrage business.

 

Noninterest expense increased in 2003 due to higher compensation costs, including a lower pension credit and the commencement of stock option expensing. Noninterest expense increased in 2002 due to increased technology expenditures associated primarily with the interest rate derivatives business.

 

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Table of Contents

The consolidating schedule below shows the contribution of the Company’s segments to its overall profitability.

 

For the Year Ended December 31, 2003


   Servicing
and
Fiduciary
Businesses


    Corporate
Banking


    Retail
Banking


    Financial
Markets


    Reconciling
Items


    Consolidated
Total


(In millions)     

Net Interest Income

   $ 495     $ 376     $ 477     $ 322     $ (61 )   $ 1,609

Provision for Credit Losses

     —         113       19       21       2       155

Noninterest Income

     3,372       308       120       177       29       4,006

Noninterest Expense

     2,618       210       349       103       418       3,698
    


 


 


 


 


 

Income Before Taxes

   $ 1,249     $ 361     $ 229     $ 375     $ (452 )   $ 1,762
    


 


 


 


 


 

Contribution Percentage

     56 %     16 %     11 %     17 %              

Average Assets

   $ 16,918     $ 19,489     $ 5,368     $ 46,019     $ 3,520     $ 91,314

For the Year Ended December 31, 2002


   Servicing
and
Fiduciary
Businesses


    Corporate
Banking


    Retail
Banking


    Financial
Markets


    Reconciling
Items


    Consolidated
Total


Net Interest Income

   $ 494     $ 422     $ 474     $ 327     $ (52 )   $ 1,665

Provision for Credit Losses

     —         139       12       20       514       685

Noninterest Income

     2,728       283       118       194       (180 )     3,143

Noninterest Expense

     1,933       194       319       85       220       2,751
    


 


 


 


 


 

Income Before Taxes

   $ 1,289     $ 372     $ 261     $ 416     $ (966 )   $ 1,372
    


 


 


 


 


 

Contribution Percentage

     55 %     16 %     11 %     18 %              

Average Assets

   $ 8,333     $ 22,669     $ 5,108     $ 41,187     $ 2,358     $ 79,655

For the Year Ended December 31, 2001


   Servicing
and
Fiduciary
Businesses


    Corporate
Banking


    Retail
Banking


    Financial
Markets


    Reconciling
Items


    Consolidated
Total


Net Interest Income

   $ 588     $ 491     $ 493     $ 232     $ (123 )   $ 1,681

Provision for Credit Losses

     —         124       8       4       239       375

Noninterest Income

     2,651       299       115       297       209       3,571

Noninterest Expense

     1,765       217       312       69       456       2,819
    


 


 


 


 


 

Income Before Taxes

   $ 1,474     $ 449     $ 288     $ 456     $ (609 )   $ 2,058
    


 


 


 


 


 

Contribution Percentage

     55 %     17 %     11 %     17 %              

Average Assets

   $ 8,961     $ 26,865     $ 4,522     $ 35,343     $ 6,009     $ 81,700

 

Reconciling Items

 

Description—Reconciling items for net interest income primarily relate to the recording of interest income on a taxable equivalent basis, reallocation of capital and the funding of goodwill and intangibles. Reconciling items for noninterest income primarily relate to the ESDC grant in 2002, the sale of NYCE in 2001, and the sale of certain securities and other gains. Reconciling items for noninterest expense primarily reflects corporate overhead as well as amortization of intangibles and severance. In 2003, merger and integration costs associated with Pershing and the GMAC settlement are also reconciling items. The adjustment to the provision for credit losses reflects the difference between the aggregate of the credit provision over a credit cycle for the reportable segments and the Company’s recorded provision. The impact of the WTC disaster is a reconciling item in 2001. The Company’s approach to acquisitions is highly centralized and controlled by senior management. Accordingly, the resulting goodwill and other intangible assets are reconciling items for average assets. The related amortization is a reconciling item for noninterest expense.

 

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Table of Contents
     2003

    2002

    2001

 
(In millions)       

Segments’ revenue

   $ 5,647     $ 5,040     $ 5,166  

Adjustments:

                        

Earnings associated with assignment of capital

     (110 )     (108 )     (129 )

Securities gains

     5       (214 )     (6 )

Other gains

     24       34       67  

WTC disaster

     —         —