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<SEC-DOCUMENT>0000950144-04-004421.txt : 20040427
<SEC-HEADER>0000950144-04-004421.hdr.sgml : 20040427
<ACCEPTANCE-DATETIME>20040427161602
ACCESSION NUMBER:		0000950144-04-004421
CONFORMED SUBMISSION TYPE:	10-K
PUBLIC DOCUMENT COUNT:		10
CONFORMED PERIOD OF REPORT:	20040131
FILED AS OF DATE:		20040427

FILER:

	COMPANY DATA:	
		COMPANY CONFORMED NAME:			BOOKS A MILLION INC
		CENTRAL INDEX KEY:			0000891919
		STANDARD INDUSTRIAL CLASSIFICATION:	RETAIL-MISCELLANEOUS SHOPPING GOODS STORES [5940]
		IRS NUMBER:				630798460
		STATE OF INCORPORATION:			DE
		FISCAL YEAR END:			0131

	FILING VALUES:
		FORM TYPE:		10-K
		SEC ACT:		1934 Act
		SEC FILE NUMBER:	000-20664
		FILM NUMBER:		04757221

	BUSINESS ADDRESS:	
		STREET 1:		402 INDUSTRIAL LN
		CITY:			BIRMINGHAM
		STATE:			AL
		ZIP:			35211
		BUSINESS PHONE:		2059423737

	MAIL ADDRESS:	
		STREET 1:		402 INDUSTRIAL LANE
		CITY:			BIRMINGHAM
		STATE:			AL
		ZIP:			35211
</SEC-HEADER>
<DOCUMENT>
<TYPE>10-K
<SEQUENCE>1
<FILENAME>g88566e10vk.txt
<DESCRIPTION>BOOKS-A-MILLION, INC.
<TEXT>
<PAGE>

                       SECURITIES AND EXCHANGE COMMISSION
                              WASHINGTON, DC 20549

                                    FORM 10-K

                        FOR ANNUAL AND TRANSITION REPORTS
                     PURSUANT TO SECTIONS 13 OR 15(d) OF THE
                         SECURITIES EXCHANGE ACT OF 1934

(MARK ONE)

[X]      ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934

For the fiscal year ended January 31, 2004

                                       OR

[ ]      TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES
         EXCHANGE ACT OF 1934 [NO FEE REQUIRED]

For the transition period from_____________________to_____________

                           Commission File No. 0-20664

                              BOOKS-A-MILLION, INC.
             (Exact name of Registrant as specified in its charter)

           DELAWARE                                         63-0798460
(State or other jurisdiction of                            (IRS Employer
incorporation or organization)                          Identification No.)

           402 INDUSTRIAL LANE
           BIRMINGHAM, ALABAMA                                35211
(Address of principal executive offices)                   (Zip Code)

Registrant's telephone number, including area code: (205) 942-3737

Securities registered pursuant to Section 12(b) of the Act: NONE

Securities registered pursuant to Section 12(g) of the Act:

                     COMMON STOCK, PAR VALUE $.01 PER SHARE
                                (Title of Class)

         Indicate by check mark whether the Registrant (1) has filed all reports
required to be filed by Section 13 or 15(d) of the Securities Exchange Act of
1934 during the preceding 12 months (or for such shorter period that the
Registrant was required to file such reports) and (2) has been subject to such
filing requirements for the past 90 days.

Yes [X]  No [ ]

                                    CONTINUED

<PAGE>

         Indicate by check mark if disclosure of delinquent filers pursuant to
Item 405 of Regulation S-K is not contained herein, and will not be contained,
to the best of the Registrant's knowledge, in definitive proxy or information
statements incorporated by reference in Part III of this Form 10-K or any
amendment to this Form 10-K [ ].

Indicate by check mark whether the registrant is an accelerated filer (as
defined in Rule 12b-2 of the Act). Yes [ ] No [X]

         The aggregate market value of the voting stock held by non-affiliates
of the Registrant (assuming for these purposes, but without conceding, that all
executive officers and directors are "affiliates" of the Registrant) as of April
5, 2004 (based on the closing sale price as reported on the NASDAQ National
Market on such date), was $63,442,645.

         The number of shares outstanding of the Registrant's Common Stock as of
April 5, 2004 was 16,513,725.

                       DOCUMENTS INCORPORATED BY REFERENCE

         Portions of the Annual Report to Stockholders for the fiscal year ended
January 31, 2004 are incorporated by reference into Part II of this report.

         Portions of the Proxy Statement for the Annual Meeting of Stockholders
to be held on June 3, 2004 are incorporated by reference into Part III of this
report.

                                        2
<PAGE>

                                     PART I

SAFE HARBOR STATEMENT UNDER THE PRIVATE SECURITIES LITIGATION REFORM ACT OF 1995

         This document contains certain forward-looking statements within the
meaning of the Private Securities Litigation Reform Act of 1995, that involve a
number of risks and uncertainties. A number of factors could cause actual
results, performance, achievements of the Company, or industry results to be
materially different from any future results, performance or achievements
expressed or implied by such forward-looking statements. These factors include,
but are not limited to, the competitive environment in the book retail industry
in general and in the Company's specific market areas; inflation; economic
conditions in general and in the Company's specific market areas; the number of
store openings and closings; the profitability of certain product lines, capital
expenditures and future liquidity; liability and other claims asserted against
the Company; uncertainties related to the Internet and the Company's Internet
initiative ; and other factors referenced herein. In addition, such
forward-looking statements are necessarily dependent upon assumptions, estimates
and dates that may be incorrect or imprecise and involve known and unknown
risks, uncertainties and other factors. Accordingly, any forward-looking
statements included herein do not purport to be predictions of future events or
circumstances and may not be realized. Given these uncertainties, shareholders
and prospective investors are cautioned not to place undue reliance on such
forward-looking statements. The Company disclaims any obligations to update any
such factors or to publicly announce the results of any revisions to any of the
forward-looking statements contained herein to reflect future events or
developments.

ITEM 1. BUSINESS

GENERAL

         Books-A-Million, Inc. is a leading book retailer in the southeastern
United States. The Company, which was founded in 1917, has developed several
store formats to address the various market areas it serves. Superstores, the
first of which was opened in 1987, range in size from 8,000 to 36,000 square
feet and operate under the names "Books-A-Million" and "Books and Co."
Traditional bookstores are smaller stores operated under the names "Bookland"
and "Books-A-Million". These stores range in size from 2,000 to 7,000 square
feet and are located primarily in enclosed malls. We also operate newsstands
under the name "Joe Muggs Newsstands". Newsstands range in size from 1,000 to
5,000 square feet and are located in high traffic areas. All store formats,
excluding newsstands, offer an extensive selection of best sellers and other
hardcover and paperback books, magazines, and newspapers. In addition to the
retail store formats, we offer our products over the Internet at
Booksamillion.com and Joemuggs.com. We are also a wholesaler of books to
bookstores, wholesale clubs, supermarkets, department stores and mass
merchandisers.

         We were originally incorporated under the laws of the State of Alabama
in 1964 and were reincorporated in Delaware in September 1992. Our principal
executive offices are located at 402 Industrial Lane, Birmingham, Alabama 35211,
and our telephone number is (205) 942-3737. Unless the context otherwise
requires, references to "we" or "the Company" include our wholly owned
subsidiaries, American Wholesale Book Company, Inc. ("American Wholesale") and
American Internet Service, Inc. ("AIS").

         Our periodic and current reports filed with the SEC are made available
on our website at www.booksamillioninc.com as soon as reasonably practicable.
Our corporate governance guidelines, code of conduct and key committee charters
are also available on our website. These reports are available free of charge to
stockholders upon written request. Such requests should be directed to Richard
S. Wallington, the Company's Chief Financial Officer.

BUSINESS SEGMENTS

         We have two reportable segments: retail/wholesale trade and electronic
commerce trade. In the retail/wholesale trade segment we are engaged in the
retail trade of primarily book merchandise. The retail/wholesale trade segment
includes our distribution center operations which predominantly supplies
merchandise to our retail stores. In the electronic commerce trade segment we
transact business over the Internet primarily. This segment is managed
separately due to divergent technology and marketing requirements. For
additional information, see Note 9 "Business Segments" in the Notes to
Consolidated Financial Statements in the Annual Report to Stockholders for the
year ended January 31, 2004, incorporated herein by reference.

                                        3
<PAGE>

RETAIL STORES

         We opened our first Books-A-Million superstore in 1987. We developed
superstores to capitalize on the growing consumer demand for the convenience,
selection and value associated with the superstore retailing format. Each
superstore is designed to be a receptive and open environment conducive to
browsing and reading and includes ample space for promotional events open to the
public, including book autograph sessions and children's storytelling. We
operated 163 superstores as of January 31, 2004.

         Our superstores emphasize selection, value and customer service. Each
of our superstores offer an extensive selection of best sellers and other
hardcover and paperback books, magazines, local newspapers and gifts, and also
dedicate space to bargain books that are sold at a discount from publishers'
originally suggested retail prices. Each superstore has a service center staffed
with associates who are knowledgeable about the store's merchandise and who are
trained to answer customers' questions, assist customers in locating books
within the store and place special orders. The majority of our superstores also
include a Joe Muggs cafe, serving Joe Muggs coffee and assorted pastries. Our
superstores are conveniently located on major, high-traffic roads and in
enclosed malls or strip shopping centers with adequate parking, and generally
operate for extended hours up to 11:00 pm local time.

         Our traditional stores are tailored to the size, demographics and
competitive conditions of the particular market area. Traditional stores are
located primarily in enclosed malls and feature a wide selection of books,
magazines and gift items. We had 35 traditional stores as of January 31, 2004.

         Our newsstands are concentrated in business and entertainment districts
and are tailored to the demographics of the particular market area. Joe Muggs
newsstands operate in centers with high traffic. Each newsstand carries an
extensive selection of magazines and newspapers, along with hardcover and
paperback books. The newsstands also offer Joe Muggs branded coffee drinks and
assorted pastries, among other items. We operated 4 newsstands as of January 31,
2004.

ACQUISITION OF STORES

         During fiscal 2002, we acquired the lease rights to and inventory of 18
stores from Crown Books Corporation for $6.5 million. The stores are located in
the Chicago, Illinois and Washington, D.C. metropolitan areas. The results of
operations for these stores were reflected in the consolidated financial
statements beginning in the first quarter of fiscal 2002.

MERCHANDISING

         We employ several value-oriented merchandising strategies. Our
best-seller list, which is developed exclusively by us based on the sales and
customer demand in our stores, are generally sold in the Company's superstores
below publishers' suggested retail prices. In addition, customers can join the
Millionaire's Club and save 10% on all purchases in any of our stores,
including already discounted best-sellers. Our point-of-sale computer system
provides the data necessary to enable us to anticipate consumer demand and
customize store inventory selection to reflect local customer interest.

MARKETING

         We promote our bookstores principally through the use of direct mail
advertising, as well as point-of-sale materials posted and distributed in the
stores. In certain markets, television and newspaper advertising is also used on
a selective basis. We also arrange for special appearances and book autograph
sessions with recognized authors to attract customers and to build and reinforce
customer awareness of our stores. A substantial portion of our advertising
expenses are reimbursed from publishers through their cooperative advertising
programs.

                                        4
<PAGE>

STORE OPERATIONS AND SITE SELECTION

         In choosing specific store sites within a market area, we apply
standardized site selection criteria that takes into account numerous factors,
including the local demographics, desirability of available leasing
arrangements, proximity to our existing operations and overall level of retail
activity. In general, stores are located on major high-traffic roads convenient
to customers and have adequate parking. We generally negotiate short-term leases
with renewal options. We also periodically review the profitability trends and
prospects of each of our stores and evaluate whether or not any underperforming
stores should be closed, converted to a different format or relocated to more
desirable locations.

INTERNET OPERATIONS

         Through our wholly owned subsidiary, AIS, we sell a broad range of
products over the Internet under the names Booksamillion.com and Joemuggs.com.
On Booksamillion.com we sell a wide selection of books, magazines and gift items
similar to those sold in our Books-A-Million superstores. We also operate an
online cafe under the name Joemuggs.com where we offer a wide selection of whole
bean coffee, confections and related gift items for purchase over the Internet.

         Internet development efforts are assisted through a wholly owned
subsidiary of AIS, NetCentral, Inc., which is based in Nashville, Tennessee. In
addition to providing web development and maintenance for all of our internet
sites and networking initiatives, NetCentral also serves several outside
customers by offering site development, web hosting and technical services.

PURCHASING

         Our purchasing decisions are made by our merchandising department on a
centralized basis. Our buyers negotiate terms, discounts and cooperative
advertising allowances for all of our bookstores and decide which books to
purchase, in what quantity and for which stores. The buyers use current
inventory and sales information provided by our in-store point-of-sale computer
system to make reorder decisions.

         We purchase merchandise from over 500 vendors. We purchase the majority
of our collectors' supplies from Anderson Press and substantially all of our
magazines from Anderson Media, each of which is a related party. No one vendor
accounted for more than 10.0% of our overall merchandise purchases in the fiscal
year ended January 31, 2004. In general, in excess of 80% of our inventory may
be returned for credit, which substantially reduces our risk of inventory
obsolescence.

DISTRIBUTION CAPABILITIES

         American Wholesale receives a substantial portion of its inventory
shipments, including substantially all of its books, at its two facilities
located in Florence and Tuscumbia, Alabama. Orders from our bookstores are
processed by computer and assembled for delivery to the stores on pre-determined
weekly schedules. Substantially all deliveries of inventory from American
Wholesale's facilities are made by their dedicated transportation fleet. At the
time deliveries are made to each of our stores, returns of slow moving or
obsolete books are picked up and returned to the American Wholesale returns
processing center. American Wholesale then returns these books to publishers for
credit.

COMPETITION

         The retail bookstore industry is highly competitive and includes
competitors that have substantially greater financial and other resources than
we have. We compete directly with national bookstore chains, independent
bookstores, booksellers on the Internet and certain mass merchandisers. In
recent years, competing bookstore chains have been expanding their businesses
and certain leading regional and national chains have developed and opened
superstores and Internet web sites. We also compete indirectly with retail
specialty stores that offer books in a particular area of specialty. Management
believes that the key competitive factors in the retail book industry are
convenience of location, selection, customer service and price.

                                       5
<PAGE>

SEASONALITY

         Similar to many retailers, our business is seasonal, with the highest
retail sales, gross profit and net income historically occurring in our fourth
fiscal quarter. This seasonal pattern reflects the increased demand for books
and gifts during the year-end holiday selling season. Working capital
requirements are generally at their highest during the third fiscal quarter and
the early part of the fourth fiscal quarter due to the seasonality of our
business. As a result, our results of operations depend significantly upon net
sales generated during the fourth fiscal quarter, and any significant adverse
trend in the net sales of such period would have a material adverse effect on
our results of operations for the full year. In addition to seasonality, our
results of operations may fluctuate from quarter to quarter as a result of the
amount and timing of sales and profits contributed by new stores as well as
other factors. Accordingly, the addition of a large number of new stores in a
particular fiscal quarter could adversely affect our results of operations for
that quarter.

TRADEMARKS

         "Books-A-Million," "BAM!," "Bookland," "Books & Co.," "Millionaire's
Club," "Sweet Water Press," "Thanks-A-Million," "Big Fat Coloring Book," "Up All
Night Reader," "Read & Save Rebate", "Readables Accessories for Readers",
"Kids-A-Million," "Teachers First," "The Write-Price," "Bambeanos," "Book$mart",
"BAMM", "BAMM.com", "BOOKSAMILLION.com", "Chillatte", "Joe Muggs Newsstand" and
"NetCentral" are the primary registered trademarks of the Company. Management
does not believe that these trademarks are materially important to the
continuation of our operations.

EMPLOYEES

         As of fiscal year end, we employed approximately 2,700 full-time
associates and 2,100 part-time associates. The number of part-time associates
employed fluctuates based upon seasonal needs. None of our associates are
covered by a collective bargaining agreement. Management believes that relations
with our associates are excellent.

ITEM 2. PROPERTIES

         Our bookstores are located either in enclosed malls or strip shopping
centers. All of our stores are leased. Generally, these leases have terms
ranging from five to ten years and require that we pay a fixed minimum rental
fee and/or a rental fee based on a percentage of net sales together with certain
customary costs (such as property taxes, common area maintenance and insurance).

         Our principal executive offices are located in a 20,550 square foot
leased building located in Birmingham, Alabama. We also lease a 37,000 square
foot building located in Irondale, Alabama for additional corporate office
space. Both leases involve related parties. The Birmingham, Alabama office space
lease extends to January 31, 2006, and the Irondale, Alabama office space is
leased month-to-month. In addition, we lease approximately 4,025 square feet of
office space in Nashville, Tennessee for the offices of NetCentral. This lease
extends to January 31, 2006.

         American Wholesale owns its wholesale distribution center located in an
approximately 290,000 square foot facility in Florence, Alabama. During fiscal
1995 and 1996, we financed the acquisition and construction of the wholesale
distribution facility through loans obtained from the proceeds of an industrial
revenue bond, which are secured by a mortgage interest in this facility. We also
lease, from a related party, a second 210,000 square foot warehouse facility
located in Tuscumbia, Alabama. In addition we lease all of the tractors that
pull the company-owned trailers, which comprise our transportation fleet.

ITEM 3. LEGAL PROCEEDINGS

         We are a party to various legal proceedings incidental to our business.
In the opinion of management, after consultation with legal counsel, the
ultimate liability, if any, with respect to those proceedings is not presently
expected to materially affect our financial position or results of operations.

ITEM 4. SUBMISSION OF MATTERS TO A VOTE OF SECURITY HOLDERS

         Not applicable.

                                       6
<PAGE>

                                     PART II

ITEM 5. MARKET FOR REGISTRANT'S COMMON EQUITY AND RELATED STOCKHOLDER MATTERS

         The information under the heading "Market and Dividend Information" on
page 29 of the Annual Report to Stockholders for the year ended January 31, 2004
is incorporated herein by reference.

ITEM 6. SELECTED FINANCIAL DATA

         The information under the heading "Selected Consolidated Financial
Data" for the years ended January 29, 2000, through January 31, 2004 on page 4
of the Annual Report to Stockholders for the year ended January 31, 2004, is
incorporated herein by reference.

ITEM 7. MANAGEMENT'S DISCUSSION AND ANALYSIS OF FINANCIAL CONDITION AND RESULTS
        OF OPERATIONS

         The information under the heading "Management's Discussion & Analysis
of Financial Condition & Results of Operations" on pages 5 through 10 of the
Annual Report to Stockholders for the year ended January 31, 2004 is
incorporated herein by reference.

ITEM 7.A. MARKET RISK

         We are subject to interest rate fluctuations involving our credit
facilities. The average amount of debt outstanding under our credit facilities
was $57.5 million during fiscal 2004. To manage this exposure, the Company
utilizes interest rate swaps to fix the interest rate on variable debt. We
entered into two separate $10 million swaps on July 24, 2002. Both expire August
2005 and effectively fix the interest rate on $20 million of variable debt at
5.13%. Also, on May 14, 1996, we entered into a $7.5 million interest rate swap
with a ten-year term. The swap effectively fixes the interest rate on $7.5
million of variable rate debt at 7.98% and expires on June 7, 2006. The counter
parties to each of these interest rate swaps are parties to our revolving credit
facilities. We believe the credit and liquidity risk of the counter parties
failing to meet their obligations is remote as we settle our interest position
with the banks on a quarterly basis. All of our financial instruments that are
sensitive to market risk are entered into for purposes other than trading.

         To illustrate the sensitivity of the results of operations to changes
in interest rates on its debt we estimate that a 66% increase in LIBOR rates
would increase interest expense by approximately $70,000 for the year ending
January 29, 2005. Likewise, a 66% decrease in LIBOR rates would decrease
interest expense by $70,000 for the year ending January 29, 2005. This
hypothetical change in LIBOR rates was calculated based on the fluctuation in
LIBOR in 2003, which was the maximum LIBOR fluctuation in the last ten years.
The estimates also assume a level of debt consistent with the year-ended January
31, 2004 level and do not consider the effect of the potential termination of
the interest rate swaps associated with the debt will have on interest expense.

         The information in note 3 "Debt and Lines of Credit" in the Notes to
Consolidated Financial Statements on page 21 of the Annual Report to
Stockholders for the year ended January 31, 2003 is incorporated herein by
reference.

ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA

         The following financial statements of the Registrant and its
subsidiaries included in the Annual Report to Stockholders for the year ended
January 31, 2004 are incorporated herein by reference:

         Consolidated Balance Sheets as of January 31, 2004 and February 1,
2003.

         Consolidated Statements of Operations for the Fiscal Years Ended
January 31, 2004, February 1, 2003, and February 2, 2002.

         Consolidated Statements of Changes in Stockholders' Equity for the
Fiscal Years Ended January 31, 2004, February 1, 2003, and February 2, 2002.

                                       7
<PAGE>

         Consolidated Statements of Cash Flows for the Fiscal Years Ended
January 31, 2004, February 1, 2003, and February 2, 2002.

         Notes to Consolidated Financial Statements.

         Independent Auditors' Report.

         The information under the heading "Summary of Quarterly Results
          (Unaudited)" on page 27 of the Annual Report to Stockholders for the
          Fiscal Years Ended January 31, 2004 and February 1, 2003 is
          incorporated herein by reference.

ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
        FINANCIAL DISCLOSURE

         None.

ITEM 9A. CONTROLS AND PROCEDURES

         We maintain disclosure controls and procedures that are designed to
ensure that information required to be disclosed in the Company's Exchange Act
reports is recorded, processed, summarized and reported within the time periods
specified in the SEC's rules and forms, and that such information is accumulated
and communicated to our management, including our Chief Executive Officer and
Chief Financial Officer, as appropriate, to allow timely decisions regarding
required disclosure. In designing and evaluating the disclosure controls and
procedures, management recognized that any controls and procedures, no matter
how well designed and operated, can provide only reasonable assurance of
achieving the desired control objectives, and management necessarily was
required to apply its judgment in evaluating the cost-benefit relationship of
possible controls and procedures.

         As required by SEC Rule 13a-15(b), the Company carried out an
evaluation, under the supervision and with the participation of the Company's
management, including the Company's Chief Executive Officer and the Company's
Chief Financial Officer, of the effectiveness of the design and operation of the
Company's disclosure controls and procedures as of the end of the fiscal quarter
covered by this report. Based on the foregoing, the Company's Chief Executive
Officer and Chief Financial Officer concluded that the Company's disclosure
controls and procedures were effective at the reasonable assurance level. There
has been no change in the Company's internal controls over financial reporting
during the Company's most recent fiscal quarter that has materially affected, or
is reasonably likely to materially affect, the Company's internal controls over
financial reporting.

                                    PART III

ITEM 10. DIRECTORS AND EXECUTIVE OFFICERS OF THE REGISTRANT

DIRECTORS

         The sections under the heading "Proposal I-Election of Directors"
entitled "Nominee for Election - Term Expiring 2007", "Incumbent Director - Term
Expiring 2005", and "Incumbent Director - Term Expiring 2006" on pages 3 and 4
of the Proxy Statement for the Annual Meeting of Stockholders to be held June 3,
2004, are incorporated herein by reference for information on the directors of
the Registrant. The information under the heading "Information Concerning the
Board of Directors" on pages 4 through 7 of the Proxy Statement for the Annual
Meeting of Stockholders to be held June 3, 2004 is incorporated herein by
reference.

                                       8
<PAGE>

EXECUTIVE OFFICERS

         All of our executive officers are elected annually by and serve at the
discretion of the Board of Directors. Our current executive officers are listed
below:

<TABLE>
<CAPTION>
        NAME             AGE                POSITION WITH THE COMPANY
        ----             ---                -------------------------
<S>                      <C>   <C>
  Clyde B. Anderson       43             Executive Chairman of the Board
  Sandra B. Cochran       45     President, Chief Executive Officer and Secretary
 Terrance G. Finley       50   Executive Vice President of Books-A-Million, Inc. and
                                    President of American Internet Service, Inc.
Richard S. Wallington     45                 Chief Financial Officer
</TABLE>

         Clyde B. Anderson has served as Executive Chairman of the Board since
February 2004 and has served as a director of the Company since August 1987. Mr.
Anderson served as the Chairman of the Board from January 2000 until February
2004 and also served as the Chief Executive Officer of the Company from July
1992 until February 2004. Mr. Anderson also served as the President of the
Company from November 1987 to August 1999. From November 1987 to March 1994, Mr.
Anderson also served as the Company's Chief Operating Officer. Mr. Anderson
serves on the Board of Directors and the Compensation Committee of Hibbett
Sporting Goods, Inc., a sporting goods retailer. Mr. Anderson is the son of
Charles C. Anderson and the brother of Terry C. Anderson, both members of the
Company's Board of Directors.

         Sandra B. Cochran was appointed to the position of Chief Executive
Officer in February 2004, in addition to her duties as President and Secretary.
Ms. Cochran has served as President of the Company since August 1999 and
Secretary since June 1998. Ms. Cochran served as the Executive Vice President
from February 1996 to August 1999 and as Chief Financial Officer from September
1993 to August 1999. Ms. Cochran previously served as Vice President and
Assistant Secretary of the Company from August 1992 to September 1993. Prior to
joining the Company, Ms. Cochran served as a Vice President (as well as in other
capacities) of SunTrust Securities, Inc., a subsidiary of SunTrust Banks, Inc.
for more than five years

         Terrance G. Finley has served as Executive Vice President -
Merchandising of the Company since October 2001 and as the President of American
Internet Service, Inc. since December 1998. Mr. Finley served in various other
capacities in the merchandising department from April 1994 to December 1998. Mr.
Finley served as the General Manager of Book$mart from February 1992 to April
1994. Prior to joining the Company, Mr. Finley served as the Vice President -
Sales for Smithmark Publishers.

         Richard S. Wallington has served as the Chief Financial Officer of the
Company since August 1999. Mr. Wallington served as Vice President and
Controller from September 1993 to August 1999. Prior to joining the Company, Mr.
Wallington served as the Director of Financial Reporting for Woodward & Lothrop,
a retail department store company.

         The section under the heading "Information Concerning Board of
Directors" entitled "Code of Conduct" on page 6 of the Proxy Statement for the
Annual Meeting of Stockholders to be held June 3, 2004 is incorporated herein by
reference.

COMPLIANCE WITH SECTION 16(a) OF THE SECURITIES EXCHANGE ACT OF 1934

         Section 16(a) of the Securities Exchange Act of 1934 (the "Exchange
Act") requires our directors, executive officers and persons who own
beneficially more than 10% of the Company's common stock to file reports of
ownership and changes in ownership of such stock with the Securities and
Exchange Commission (the "SEC") and the NASDAQ Stock Market, Inc. Directors,
executive officers and greater than 10% stockholders are required by SEC
regulations to furnish us with copies of all such forms they file. To our
knowledge, based solely on a review of the copies of such reports furnished to
us and written representations that no other reports were required, our
directors, executive officers and greater than 10% stockholders complied with
all applicable Section 16(a) filing requirements during fiscal 2004.

                                       9
<PAGE>

ITEM 11. EXECUTIVE COMPENSATION

         The sections under the heading "Executive Compensation," other than
those entitled "Report on Executive Compensation", "Compensation Committee
Interlocks and Insider Participation", "Certain Relationships and Related
Transactions" and "Performance Graph", on pages 8 through 14 of the Proxy
Statement for the Annual Meeting of Stockholders to be held June 3, 2004 are
incorporated herein by reference.

ITEM 12. SECURITY OWNERSHIP OF CERTAIN BENEFICIAL OWNERS AND MANAGEMENT

         The section under the heading "Information Concerning the Board of
Directors" entitled "Beneficial Ownership of Common Stock" on pages 7 and 8 of
the Proxy Statement for the Annual Meeting of Stockholders to be held June 3,
2004 is incorporated herein by reference.

ITEM 13. CERTAIN RELATIONSHIPS AND RELATED TRANSACTIONS

         The sections under the heading "Executive Compensation" entitled
"Compensation Committee Interlocks and Insider Participation" and "Certain
Relationships and Related Transactions" on pages 10 and 11 of the Proxy
Statement for the Annual Meeting of Stockholders to be held June 3, 2004 are
incorporated herein by reference.

ITEM 14. PRINCIPAL ACCOUNTANT FEES AND SERVICES

         The section under the heading "Information Concerning Board of
Directors" entitled "Auditor Fees and Services" on page 6 of the Proxy Statement
for the Annual Meeting of Stockholders to be held June 3, 2004 is incorporated
herein by reference.

                                    PART IV

ITEM 15. EXHIBITS, FINANCIAL STATEMENT SCHEDULES AND REPORTS ON FORM 8-K

(a)   1. Financial Statements

         The following Consolidated Financial Statements of Books-A-Million,
         Inc. and its subsidiaries, included in the Registrant's Annual Report
         to Stockholders for the fiscal year ended January 31, 2004 are
         incorporated by reference in Part II, Item 8:

         Consolidated Balance Sheets as of January 31, 2004 and February 1,
          2003.

         Consolidated Statements of Operations for the Fiscal Years Ended
          January 31, 2004, February 1, 2003, and February 2, 2002.

         Consolidated Statements of Changes in Stockholders' Equity for the
          Fiscal Years Ended January 31, 2004, February 1, 2003, and February 2,
          2002.

         Consolidated Statements of Cash Flows for the Fiscal Years Ended
          January 31, 2004, February 1, 2003, and February 2, 2002.

         Notes to Consolidated Financial Statements.

         Independent Auditors' Report.

                                       10
<PAGE>

      2. Financial Statement Schedule:

         The following consolidated financial statement schedule of
          Books-A-Million, Inc. is attached hereto:

         Independent Auditors' Report on Financial Statement Schedule.

         Schedule 2 Valuation and Qualifying Accounts

         All other schedules for which provision is made in the applicable
accounting regulations of the Securities and Exchange Commission are not
required under the related instructions or are not applicable, and therefore
have been omitted.

3.       Exhibits

<TABLE>
<CAPTION>
Exhibit Number
- --------------
<S>                  <C>
    3.1   --         Certificate of Incorporation of the Company (incorporated by reference to
                     Exhibit 3.1 to Registration Statement on Form S-1, File No. 33-52256, originally
                     filed September 21, 1992 (the "S-1 Registration Statement")).

    3.2   --         Bylaws of the Company (incorporated by reference to Exhibit 3.2 to the S-1
                     Registration Statement).

    4.1   --         See Exhibits 3.1 and 3.2 hereto incorporated herein by reference to the Exhibits
                     of the same number to the S-1 Registration Statement.

   10.1   --         Lease Agreement between First National Bank of Florence, Alabama, as Trustee,
                     and Bookland Stores, Inc. (which is a predecessor of the Registrant), an Alabama
                     corporation, dated January 30, 1991 (incorporated by reference to Exhibit 10.1
                     to the S-1 Registration Statement).

   10.2   --         Amended and Restated Stock Option Plan (incorporated by reference to Exhibit
                     10.2 to Annual Report on Form 10-K for the fiscal year ended January 30, 1999,
                     File No. 0-20664, filed on April 30, 1999).

   10.3   --         Employee Stock Purchase Plan (incorporated by reference to Exhibit 10.7 to the
                     S-1 Registration Statement).

   10.4   --         Amendment to Employee Stock Purchase Plan (incorporated by reference to Exhibit
                     10.6 to Annual Report on Form 10-K for the fiscal year ended January 29, 1994,
                     File No. 0-20664, filed on April 29, 1994).

   10.5   --         1999 Amended and Restated Employee Stock Purchase Plan (incorporated by
                     reference to Exhibit 10.5 to Annual Report on Form 10-K for the fiscal year
                     ended January 29, 2000, File No. 0-20664, filed on April 28, 2000).

   10.6   --         401(k) Plan adopted September 15, 2003, with Suntrust Bank as Trustee.

   10.7   --         Shareholders Agreement dated as of September 1, 1992 (incorporated by reference
                     to Exhibit 10.9 to Annual Report on Form 10-K for the fiscal year ended January
                     31, 1993, File No. 0-20664, filed May 3, 1993).

   10.8   --         Executive Incentive Plan (incorporated by reference to Exhibit 10.8 to Annual
                     Report on Form 10-K for the fiscal year ended January 28, 1995, File No.
                     0-20664, filed April 28, 1995).

   10.19  --         Stock Option Plans for Booksamillion.com, American Internet Service, Inc.,
                     Netcentral, Inc. and Faithpoint, Inc. (incorporated by reference to Exhibit
                     10.19 to Annual Report on Form 10-K for the fiscal year ended February 3, 2001,
                     File No. 0-20664, filed on May 4, 2001).
</TABLE>

                                       11
<PAGE>

<TABLE>
<S>               <C>
10.20  --         Credit agreement dated as of July 1, 2002, between the Company and Bank of
                  America, N.A., SunTrust Bank, N.A., Wells Fargo Bank, N.A., SouthTrust Bank N.A.
                  and Amsouth Bank, N.A. (incorporated by reference to Exhibit 10.20 to Form 10-Q
                  for the quarter ended August 3, 2002).

13     --         Portions of the Annual Report to Stockholders for the year ended January 31,
                  2004 that are expressly incorporated by reference into Part II of this Report.

21     --         Subsidiaries of the Registrant (incorporated by reference to Exhibit 21 to
                  Annual Report on Form 10-K for the fiscal year ended February 3, 2001, File No.
                  0-20664, filed May 4, 2001).

23     --         Consent of Deloitte & Touche LLP.

31.1   --         Certification of Clyde B. Anderson, Executive Chairman of the Board of
                  Books-A-Million, Inc., pursuant to Rule 13a-14(a) under the Securities Exchange
                  Act of 1934, filed under Exhibit 31 of Item 601 of Regulation S-K.

31.2   --         Certification of Richard S. Wallington, Chief Financial Officer of
                  Books-A-Million, Inc., pursuant to Rule 13a-14(a) under the Securities Exchange
                  Act of 1934, filed under Exhibit 31 of Item 601 of Regulation S-K.

31.3   --         Certification of Sandra B. Cochran, President and Chief Executive Officer of
                  Books-A-Million, Inc., pursuant to Rule 13a-14(a) under the Securities Exchange
                  Act of 1934, filed under Exhibit 31 of Item 601 of Regulation S-K.

32.1   --         Certification of Clyde B. Anderson, Executive Chairman of the Board of
                  Books-A-Million, Inc., pursuant to 18 U.S.C. Section 1350, filed under Exhibit
                  32 of Item 601 of Regulation S-K.

32.2   --         Certification of Richard S. Wallington, Chief Financial Officer of
                  Books-A-Million, Inc., pursuant to 18 U.S.C. Section 1350, filed under Exhibit
                  32 of Item 601 of Regulation S-K.

32.3   --         Certification of Sandra B. Cochran, President and Chief Executive Officer of
                  Books-A-Million, Inc., pursuant to 18 U.S.C. Section 1350, filed under Exhibit
                  32 of Item 601 of Regulation S-K.
</TABLE>

   Reports on Form 8-K

         None.

(c) See Item 15(a) (3), the Exhibit Index and the Exhibits attached hereto.

(d) See Item 15(a) (2).

                                       12
<PAGE>

                                   SIGNATURES

         Pursuant to the requirements of Section 13 or 15(d) of the Securities
Exchange Act of 1934, the Registrant has duly caused this report to be signed on
its behalf by the undersigned, thereunto duly authorized.

                                             BOOKS-A-MILLION, INC.

                                             by:    /s/ Clyde B. Anderson
                                                 -------------------------------
                                                 Clyde B. Anderson
                                                 Executive Chairman of the Board
                                                 Date: April 27, 2004

         Pursuant to the requirements of the Securities Exchange Act of 1934,
this Report has been signed below by the following persons on behalf of the
Registrant and in the capacities and on the dates indicated:

PRINCIPAL EXECUTIVE OFFICER:

        /s/ Clyde B. Anderson
- --------------------------------------------
Clyde B. Anderson
Executive Chairman of the Board
Date:  April 27, 2004

PRINCIPAL FINANCIAL AND ACCOUNTING OFFICER:

        /s/ Richard S. Wallington
- --------------------------------------------
Richard S. Wallington
Chief Financial Officer
Date: April 27, 2004

DIRECTORS:

        /s/ Clyde B. Anderson
- --------------------------------------------
Clyde B. Anderson
Date: April 27, 2004

        /s/ Charles C. Anderson
- --------------------------------------------
Charles C. Anderson
Date: April 27, 2004

                                       13
<PAGE>

DIRECTORS:

        /s/ Ronald G. Bruno
- --------------------------------------------
Ronald G. Bruno
Date: April 27, 2004

        /s/ J. Barry Mason
- --------------------------------------------
J. Barry Mason
Date: April 27, 2004

        /s/ Terry C. Anderson
- --------------------------------------------
Terry C. Anderson
Date: April 27, 2004

        /s/ William H. Rogers, Jr.
- --------------------------------------------
William H. Rogers, Jr.
Date: April 27, 2004

                                       14
<PAGE>

                          INDEPENDENT AUDITORS' REPORT

To the Board of Directors of Books-A-Million, Inc.:

We have audited the consolidated financial statements of Books-A-Million, Inc.
and its subsidiaries (the "Company")as of January 31, 2004 and February 1, 2003
and for each of the three fiscal years in the period ended January 31, 2004, and
have issued our report thereon dated April 19, 2004 (which report expresses an
unqualified opinion and includes an explanatory paragraph relating to the
adoption of new accounting principles as described in Note 1 to the consolidated
financial statements); such financial statements and report are included in the
Company's 2004 Annual Report to Stockholders and are incorporated herein by
reference. Our audits also included the financial statement schedule of
Books-A-Million, Inc. listed in Item 15. This financial statement schedule is
the responsibility of the Company's management. Our responsibility is to express
an opinion based on our audits. In our opinion, such financial statement
schedule, when considered in relation to the basic financial statements taken as
a whole, presents fairly in all material respects the information set forth
therein.

DELOITTE & TOUCHE LLP
Birmingham, Alabama

April 19, 2004

                                       S-1
<PAGE>

                                   SCHEDULE 2.

                              BOOKS-A-MILLION, INC.

                        VALUATION AND QUALIFYING ACCOUNTS

  FOR THE YEARS ENDED FEBRUARY 2, 2002, FEBRUARY 1, 2003, AND JANUARY 31, 2004

<TABLE>
<CAPTION>
                                                      CHARGED/
                                       BALANCE AT    (CREDITED)    (DEDUCTIONS)/
                                       BEGINNING     TO COSTS        RECOVERIES     BALANCE AT
                                        OF YEAR     AND EXPENSES      NET          END OF YEAR
                                       ----------   ------------   -------------   -----------
<S>                                    <C>          <C>            <C>             <C>
FOR THE YEAR ENDED FEBRUARY 2, 2002:
Allowance for doubtful accounts        $  786,881   $    567,913   $    (569,902)  $   784,892

FOR THE YEAR ENDED FEBRUARY 1, 2003:
Allowance for doubtful accounts        $  784,892   $    276,459   $    (349,396)  $   711,955

FOR THE YEAR ENDED JANUARY 31, 2004:
Allowance for doubtful accounts        $  711,955   $    534,300   $    (701,010)  $   545,245
</TABLE>

                                      S-2

</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-10.6
<SEQUENCE>2
<FILENAME>g88566exv10w6.txt
<DESCRIPTION>EX-10.6 401K PLAN
<TEXT>
<PAGE>

                                                                    EXHIBIT 10.6

                                  SUNTRUST BANK
                           NONSTANDARDIZED 401(K) PLAN

By executing this 401(k) plan Adoption Agreement (the "Agreement") under the
SunTrust Bank Prototype Plan, the Employer agrees to establish or continue a
401(k) plan for its Employees. The 401(k) plan adopted by the Employer consists
of the Basic Plan Document #02 (the "BPD") and the elections made under this
Agreement (collectively referred to as the "Plan"). A Related Employer may
jointly co-sponsor the Plan by signing a Co-Sponsor Adoption Page, which is
attached to this Agreement. (See Section 22.164 of the BPD for the definition of
a Related Employer.) THIS PLAN IS EFFECTIVE AS OF THE EFFECTIVE DATE IDENTIFIED
ON THE SIGNATURE PAGE OF THIS AGREEMENT.

1.       EMPLOYER INFORMATION

      a. NAME AND ADDRESS OF EMPLOYER EXECUTING THE SIGNATURE PAGE OF THIS
         AGREEMENT: Books-A-Million, Inc. 402 Industrial Lane Birmingham,
         Alabama 35211

      b. EMPLOYER IDENTIFICATION NUMBER (EIN) FOR THE EMPLOYER: 63-0798460

      c. BUSINESS ENTITY OF EMPLOYER (optional):

[X]   (1) C-Corporation                 [ ]   (2)  S-Corporation
[ ]   (3) Limited Liability Corporation [ ]   (4)  Sole Proprietorship
[ ]   (5) Partnership                   [ ]   (6)  Limited Liability Partnership
[ ]   (7) Government                    [ ]   (8)  Other ___________

      d. LAST DAY OF EMPLOYER'S TAXABLE YEAR (optional): January 31

      e. DOES THE EMPLOYER HAVE ANY RELATED EMPLOYERS (as defined in Section
         22.164 of the BPD)?

[X]   (1) Yes                           [ ]  (2)  No

      f. IF e. IS YES, LIST THE RELATED EMPLOYERS (optional):

         American Internet Service, Inc.

         American Wholesale Book Company, Inc.

         NetCentral, Inc.

         booksamillion.com, Inc.

         [NOTE: This Plan will cover Employees of a Related Employer only if
         such Related Employer executes a Co-Sponsor Adoption Page. Failure to
         cover the Employees of a Related Employer may result in a violation of
         the minimum coverage rules under Code Section 410(b). See Section 1.3
         of the BPD.]

2.       PLAN INFORMATION

      a. NAME OF PLAN: Books-A-Million, Inc. 401(k) Profit Sharing Plan

      b. PLAN NUMBER (as identified on the Form 5500 series filing for the
         Plan): 001

      c. TRUST IDENTIFICATION NUMBER (optional): _____________________________

      d. PLAN YEAR: [Check (1) or (2). Selection (3) may be selected in addition
         to (1) or (2) to identify a Short Plan Year.]

          [X]  (1) The calendar year.
          [ ]  (2) The 12-consecutive month period ending _______.
          [X]  (3) The Plan has a Short Plan Year beginning February 1, 2003 and
               ending December 31, 2003 .

3.       TYPES OF CONTRIBUTIONS

         The following types of contributions are authorized under this Plan.
         The selections made below should correspond with the selections made
         under Parts 4A, 4B, 4C, 4D and 4E of this Agreement.

         [X] a. SECTION 401(k) DEFERRALS (see Part 4A).

         [X] b. EMPLOYER MATCHING CONTRIBUTIONS (see Part 4B).

? 2001 SunTrust Bank

                                       1

<PAGE>

         [ ] c. EMPLOYER NONELECTIVE CONTRIBUTIONS (see Part 4C).

         [ ] d. EMPLOYEE AFTER-TAX CONTRIBUTIONS (see Part 4D).

         [ ] e. SAFE HARBOR MATCHING CONTRIBUTIONS (see Part 4E, #27).

         [ ] f. SAFE HARBOR NONELECTIVE CONTRIBUTIONS (see Part 4E, #28).

         [ ] g. NONE. This Plan is a Frozen Plan Effective ____________
                (see Section 2.1(d) of the BPD).

                        PART 1 - ELIGIBILITY CONDITIONS

                           (See Article 1 of the BPD)

4.       EXCLUDED EMPLOYEES. [Check a. or any combination of b. - f. for those
         contributions the Employer elects to make under Part 4 of this
         Agreement. See Section 1.2 of the BPD for rules regarding the
         determination of Excluded Employees for Employee After-Tax
         Contributions, QNECs, QMACs and Safe Harbor Contributions.]

<TABLE>
<CAPTION>
              (1)          (2)        (3)
         SECTION 401(k)  EMPLOYER   EMPLOYER
           DEFERRALS       MATCH   NONELECTIVE
<S>      <C>             <C>       <C>            <C>
a.           [X]          [X]         [ ]         No excluded categories of Employees.

b.           [ ]          [ ]         [ ]         Union Employees (see Section 22.202 of the BPD).

c.           [ ]          [ ]         [ ]         Nonresident Alien Employees (see Section 22.124 of the BPD).

d.           [ ]          [ ]         [ ]         Leased Employees (see Section 1.2(b) of the BPD).

e.           [ ]          [ ]         [ ]         Highly Compensated Employees (see Section 22.99 of the BPD).

f.           [ ]          [ ]         [ ]         (Describe Excluded Employees): _____________________________
</TABLE>

5.       MINIMUM AGE AND SERVICE CONDITIONS FOR BECOMING AN ELIGIBLE
         PARTICIPANT. [Check a. or check b. and/or any one of c. - e. for those
         contributions the Employer elects to make under Part 4 of this
         Agreement. Selection f. may be checked instead of or in addition to any
         selections under b. - e. See Section 1.4 of the BPD for the application
         of the minimum age and service conditions for purposes of Employee
         After - Tax Contributions, QNECs, QMACs and Safe Harbor Contributions.
         See Part 7 of this Agreement for special service crediting rules.]

<TABLE>
<CAPTION>
           (1)         (2)        (3)
        SECTION 401  EMPLOYER   EMPLOYER
        (k)DEFERRALS   MATCH   NONELECTIVE
<S>     <C>          <C>       <C>             <C>
a.        [ ]         [ ]        [ ]           None (conditions are met on Employment Commencement Date).

b.        [X]         [X]        [ ]           Age 21 (cannot exceed age 21).

c.        [ ]         [ ]        [ ]           One Year of Service.

d.        [X]         [X]        [ ]           6 consecutive months (not more than 12) during which the Employee
                                               completes at least 1 Hours of Service (cannot exceed 1,000). If an
                                               Employee does not satisfy this requirement in the first designated
                                               period of months following his/her Employment Commencement Date, such
                                               Employee will be deemed to satisfy this condition upon completing a Year
                                               of Service (as defined in Section 1.4(b) of the BPD).

e.        N/A         [ ]        [ ]           Two Years of Service. [Full and immediate vesting must be selected under
                                               Part 6 of this Agreement.]

f.        [ ]         [ ]        [ ]           (Describe eligibility conditions): _____________________________________

                                               [NOTE: Any conditions provided under f. must be described in a manner
                                               that precludes Employer discretion and must satisfy the
                                               nondiscrimination requirements of Section 1.401(a)(4) of the regulations,
                                               and may not cause the Plan to violate the provisions of Code
                                               Section 410(a).]
</TABLE>

? 2001 SunTrust Bank

                                       2

<PAGE>

[  ]6.   DUAL ELIGIBILITY. Any Employee (other than an Excluded Employee) who is
         employed on the date designated under a. or b. below, as applicable, is
         deemed to be an Eligible Participant as of the later of the date
         identified under this #6 or the Effective Date of this Plan, without
         regard to any Entry Date selected under Part 2. See Section 1.4(d)(2)
         of the BPD. [NOTE: If this #6 is checked, also check a. or b. If this
         #6 is not checked, the provisions of Section 1.4(d)(1) of the BPD
         apply.]

         [ ] a. The Effective Date of this Plan.

         [ ] b. (Identify date) _______________________________

         [NOTE: Any date specified under b. may not cause the Plan to violate
         the provisions of Code Section 410(a). See Section 1.4 of the BPD.]

                     PART 2 - COMMENCEMENT OF PARTICIPATION

                          (See Section 1.5 of the BPD)

7.       ENTRY DATE UPON WHICH PARTICIPATION BEGINS AFTER COMPLETING MINIMUM AGE
         AND SERVICE CONDITIONS UNDER PART 1, #5 ABOVE. [Check one of a. - e.
         for those contributions the Employer elects to make under Part 4 of
         this Agreement. See Section 1.5 of the BPD for determining the Entry
         Date applicable to Employee After-Tax Contributions, QNECs, QMACs and
         Safe Harbor Contributions.]

<TABLE>
<CAPTION>
           (1)          (2)        (3)
      SECTION 401(k)  EMPLOYER    EMPLOYER
         DEFERRALS     MATCH    NONELECTIVE
<S>   <C>             <C>       <C>           <C>
a.        [ ]          [ ]         [ ]        The next following Entry Date (as defined in #8 below).

b.        [X]          [X]         [ ]        The Entry Date (as defined in #8 below) coinciding with or next
                                              following the completion of the age and service conditions.

c.        N/A          [ ]         [ ]        The nearest Entry Date (as defined in #8 below).

d.        N/A          [ ]         [ ]        The preceding Entry Date (as defined in #8 below).

e.        [ ]          [ ]         [ ]        The date the age and service conditions are satisfied. [Also
                                              check #8.e. below for the same type of contribution(s) checked here.]
</TABLE>

8.       DEFINITION OF ENTRY DATE. [Check one of a. - e. for those contributions
         the Employer elects to make under Part 4 of this Agreement. Selection
         f. may be checked instead of or in addition to a. - e. See Section 1.5
         of the BPD for determining the Entry Date applicable to Employee
         After-Tax Contributions, QNECs, QMACs and Safe Harbor Contributions.]

<TABLE>
<CAPTION>
           (1)          (2)        (3)
      SECTION 401(k)  EMPLOYER    EMPLOYER
         DEFERRALS     MATCH    NONELECTIVE
<S>   <C>             <C>       <C>            <C>
a.        [ ]          [ ]         [ ]         The first day of the Plan Year and the first day of 7th month of
                                               the Plan Year.

b.        [ ]          [ ]         [ ]         The first day of each quarter of the Plan Year.

c.        [ ]          [ ]         [ ]         The first day of each month of the Plan Year.

d.        [ ]          [ ]         [ ]         The first day of the Plan Year. [If #7.a. or #7.b. above is checked
                                               for the same type of contribution as checked here, see the restrictions
                                               in Section 1.5(b) of the BPD.]

e.        [X]          [X]         [ ]         The date the conditions in Part 1, #5. above are satisfied. [This
                                               e. should be checked for a particular type of contribution only if
                                               #7.e. above is also checked for that type of contribution.]

f.        [ ]          [ ]         [ ]         (Describe Entry Date) ______________________

                                               [NOTE: Any Entry Date designated in f. must comply with the
                                               requirements of Code Section 410(a)(4) and must satisfy the nondiscrimination
                                               requirements under Section 1.401(a)(4) of the regulations. See Section 1.5(a)
                                               of the BPD.]
</TABLE>

? 2001 SunTrust Bank

                                       3

<PAGE>

                        PART 3 - COMPENSATION DEFINITIONS

                   (See Sections 22.102 and 22.197 of the BPD)

9.       DEFINITION OF TOTAL COMPENSATION:

         [X]   a.  W-2 Wages.

         [ ]   b.  Withholding Wages.

         [ ]   c.  Code Section 415 Safe Harbor Compensation.

         [NOTE: Each of the above definitions is increased for Elective
         Deferrals (as defined in Section 22.61 of the BPD, for pre-tax
         contributions to a cafeteria plan or a Code Section 457 plan, and for
         qualified transportation fringes under Code Section 132(f)(4). See
         Section 22.197 of the BPD.]

10.      DEFINITION OF INCLUDED COMPENSATION for allocation of contributions or
         forfeitures: [Check a. or b. for those contributions the Employer
         elects under Part 4 of this Agreement. If b. is selected for a
         particular contribution, also check any combination of c. through j.
         for that type of contribution. See Section 22.102 of the BPD for
         determining Included Compensation for Employee After-Tax Contributions,
         QNECs, QMACs and Safe Harbor Contributions.]

<TABLE>
<CAPTION>
          (1)           (2)          (3)
     SECTION 401(k)   EMPLOYER     EMPLOYER
       DEFERRALS       MATCH     NONELECTIVE
<S>  <C>              <C>        <C>             <C>
a.        [X]           [X]          [ ]         Total Compensation, as defined in #9 above.

b.        [ ]           [ ]          [ ]         Total Compensation, as defined in #9 above, with the
                                                 following exclusions:

c.        N/A           [ ]          [ ]         Elective Deferrals, pre-tax contributions to a cafeteria plan
                                                 or a Code Section 457 plan, and qualified transportation fringes under
                                                 Code Section 132(f)(4) are excluded. See Section 22.102 of the BPD.

d.        [ ]           [ ]          [ ]         Fringe benefits, expense reimbursements, deferred compensation,
                                                 welfare benefits are excluded.

e.        [ ]           [ ]          [ ]         Compensation above $_____ is excluded.

f.        [ ]           [ ]          [ ]         Bonuses are excluded.

g.        [ ]           [ ]          [ ]         Commissions are excluded.

h.        [ ]           [ ]          [ ]         Overtime is excluded.

i.        [ ]           [ ]          [ ]         Amounts paid for services performed for a Related Employer that
                                                 does not execute the Co-Sponsor Adoption Page under this Agreement
                                                 are excluded.

j.        [ ]           [ ]          [ ]         (Describe modifications to Included Compensation): _____
</TABLE>

         [NOTE: Unless otherwise provided under j., any exclusions selected
         under f. through j. above do not apply to Nonhighly Compensated
         Employees in determining allocations under the Permitted Disparity
         Method under Part 4C, #21.b. of this Agreement or for purposes of
         applying the Safe Harbor 401(k) Plan provisions under Part 4E of this
         Agreement.]

[ ] 11.   SPECIAL RULES.

         [ ] a.  HIGHLY COMPENSATED EMPLOYEES ONLY. For all purposes under the
                 Plan, the modifications to Included Compensation elected in
                 #10.f. through #10.j. above will apply only to Highly
                 Compensated Employees.

         [ ] b.  MEASUREMENT PERIOD (SEE THE OPERATING RULES UNDER SECTION
                 2.2(c)(3) OF THE BPD). Instead of the Plan Year, Included
                 Compensation is determined on the basis of the period under (1)
                 or (2) below.

               [ ]  (1) The calendar year ending in the Plan Year.

               [ ]  (2) The 12-month period ending on __________ which ends
                    during the Plan Year.

               [NOTE: If this selection b. is checked, Included Compensation
               will be determined on the basis of the period designated in (1)
               or (2) for all contribution types. If this selection b. is not
               checked, Included Compensation is based on the Plan Year. See
               Part 4 for the ability to use partial year Included
               Compensation.]

? 2001 SunTrust Bank

                                       4

<PAGE>

               [PRACTITIONER TIP: If #11.b is checked, it is recommended that
               the Limitation Year for purposes of applying the Annual Additions
               Limitation under Code Section 415 correspond to the period used
               to determine Included Compensation. This modification to the
               Limitation Year may be made in Part 13, #69.a. of this
               Agreement.]

                       PART 4A - SECTION 401(k) DEFERRALS

                         (See Section 2.3(a) of the BPD)

[X]      Check this selection and complete the applicable sections of this Part
         4A to allow for Section 401(k) Deferrals under the Plan.

[X] 12.  SECTION 401(k) DEFERRAL LIMIT. 15 % of Included Compensation. [If this
         #12 is NOT checked, the Code Section 402(g) deferral limit described in
         Section 17.1 of the BPD and the Annual Additions Limitation under
         Article 7 of the BPD still apply.]

         [X] a.APPLICABLE PERIOD. The limitation selected under #12 applies with
               respect to Included Compensation earned during:

               [X] (1) the Plan Year.

               [ ] (2) the portion of the Plan Year in which the Employee is an
                       Eligible Participant.

               [ ] (3) each separate payroll period during which the Employee is
                       an Eligible Participant.

               [NOTE: If Part 3, #11.b. is checked, any period selected under
               this a. will be determined as if the Plan Year were the period
               designated under Part 3, #11.b. See Section 2.2(c)(3) of the
               BPD.]

         [ ] b.LIMIT APPLICABLE ONLY TO HIGHLY COMPENSATED EMPLOYEES. [If this
               b. is not checked, any limitation selected under #12 applies to
               all Eligible Participants.]

               [ ] (1) The limitation selected under #12 applies only to Highly
                       Compensated Employees.

               [ ] (2) The limitation selected under #12 applies only to
                       Nonhighly Compensated Employees. Highly Compensated
                       Employees may defer up to ____% of Included Compensation
                       (as determined under a. above). [The percentage inserted
                       in this (2) for Highly Compensated Employees must be
                       lower than the percentage inserted in #12 for Nonhighly
                       Compensated Employees.]

[X] 13.  MINIMUM DEFERRAL RATE: [If this #13 is not checked, no minimum
         deferral rate applies to Section 401(k) Deferrals under the Plan.]

         [X] a. 1 % of Included Compensation for a payroll period.

         [ ] b. $ ___ for a payroll period.

[ ] 14.  AUTOMATIC DEFERRAL ELECTION. (See Section 2.3(a)(2) of the BPD.) An
         Eligible Participant will automatically defer ____ % of Included
         Compensation for each payroll period, unless the Eligible Participant
         makes a contrary Salary Reduction Agreement election on or after ____.
         This automatic deferral election will apply to:

         [ ] a. all Eligible Participants.

         [ ] b. only those Employees who become Eligible Participants on or
                after the following date:
                ________________________________________________________________

[ ] 15.  EFFECTIVE DATE. If this Plan is being adopted as a new 401(k) plan or
         to add a 401(k) feature to an existing plan, Eligible Participants may
         begin making Section 401(k) Deferrals as of:_____

? 2001 SunTrust Bank
                                       5

<PAGE>

                    PART 4B - EMPLOYER MATCHING CONTRIBUTIONS

                    (See Sections 2.3(b) and (c) of the BPD)

[X]      CHECK THIS SELECTION AND COMPLETE THIS PART 4B TO ALLOW FOR EMPLOYER
         MATCHING CONTRIBUTIONS. Each formula allows for Employer Matching
         Contributions to be allocated to Section 401(k) Deferrals and/or
         Employee After-Tax Contributions (referred to as "applicable
         contributions"). If a matching formula applies to both types of
         contributions, such contributions are aggregated to determine the
         Employer Matching Contribution allocated under the formula. If any
         formula applies to Employee After-Tax Contributions, Part 4D must be
         completed. [NOTE: Do not check this selection if the only Employer
         Matching Contributions authorized under the Plan are Safe Harbor
         Matching Contributions. Instead, complete the applicable elections
         under Part 4E of this Agreement. If a "regular" Employer Matching
         Contribution will be made in addition to a Safe Harbor Matching
         Contribution, complete this Part 4B for the "regular" Employer Matching
         Contribution and Part 4E for the Safe Harbor Matching Contribution. To
         avoid ACP Testing with respect to any "regular" Employer Matching
         Contributions, such contributions may not be based on applicable
         contributions in excess of 6% of Included Compensation and any
         discretionary "regular" Employer Matching Contributions may not exceed
         4% of Included Compensation.]

16.      EMPLOYER MATCHING CONTRIBUTION FORMULA(S): [See the operating rules
         under #17 below.]

<TABLE>
<CAPTION>
             (1)             (2)
       SECTION 401(k)     EMPLOYEE
         DEFERRALS        AFTER-TAX
<S>    <C>                <C>            <C>
a.          [ ]             [ ]          FIXED MATCHING CONTRIBUTION.___ % of each Eligible Participant's
                                         applicable contributions. The Employer Matching Contribution
                                         does not apply to applicable contributions that exceed:

                                         [ ]  (a)  ___% of Included Compensation.

                                         [ ]  (b)  $___.

                                         [NOTE: If neither (a) nor (b) is checked, all applicable contributions
                                         are eligible for the Employer Matching Contribution under this
                                         formula.]


b.          [X]             [ ]          DISCRETIONARY MATCHING CONTRIBUTION. A uniform percentage, as determined
                                         by the employer, of each Eligible Participant's applicable contributions.

                                         [ ]  (a) The Employer Matching Contribution allocated to any Eligible
                                                  Participant may not exceed____ % of Included Compensation.

                                         [X]  (b) The Employer Matching Contribution will apply only to a
                                                  Participant's applicable contributions that do not exceed:

                                                  [ ]  1. ___% of Included Compensation.

                                                  [ ]  2. $___.

                                                  [X]  3. a dollar amount or percentage of Included Compensation that is
                                                          uniformly determined by the Employer for all Eligible
                                                          Participants.

                                                  [NOTE: If none of the selections 1. - 3. is checked, all applicable
                                                  contributions are eligible for the Employer Matching Contribution
                                                  under this formula.]
</TABLE>

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                                       6

<PAGE>

<TABLE>
<S>      <C>          <C>          <C>
c.       [  ]         [  ]         TIERED MATCHING CONTRIBUTION. A uniform percentage of each tier of
                                   each Eligible Participant's applicable contributions, determined as follows:

                                   Tiers of contributions    Matching percentage
                                   ----------------------    -------------------
                                   (indicate $ or %)

                                   (a) First ______________    (b) ______________

                                   (c) Next _______________    (d) ______________

                                   (e) Next _______________    (f) ______________

                                   (g) Next _______________    (h) ______________

                                   [NOTE: Fill in only percentages or dollar amounts, but not both. If
                                   percentages are used, each tier represents the amount of the
                                   Participant's applicable contributions that equals the specified
                                   percentage of the Participant's Included Compensation.]

d.       [  ]         [  ]         DISCRETIONARY TIERED MATCHING CONTRIBUTION. The Employer will determine
                                   a matching percentage for each tier of each Eligible Participant's
                                   applicable contributions. Tiers are determined in increments of:

                                      Tiers of contributions
                                      ----------------------
                                        (indicate $ or %)

                                     (a) First _____________

                                     (b) Next  _____________

                                     (c) Next  _____________

                                     (d) Next  _____________

                                   [NOTE: Fill in only percentages or dollar amounts, but not both. If
                                   percentages are used, each tier represents the amount of the
                                   Participant's applicable contributions that equals the specified
                                   percentage of the Participant's Included Compensation.]

e.       [  ]         [  ]         YEAR OF SERVICE MATCHING CONTRIBUTION. A uniform percentage of each
                                   Eligible Participant's applicable contributions based on Years of
                                   Service with Employer, determined as follows:

                                    Years of Service     Matching Percentage
                                    ----------------     -------------------

                                    (a) ____________     (b) ______________%

                                    (c) ____________     (d) ______________%

                                    (e) ____________     (f) ______________%

                                   [  ] 1. In applying the Year of Service matching contribution formula,
                                           a Year of Service is: [If not checked, a Year of Service is
                                           1,000 Hours of Service during the Plan Year.]

                                           [  ] a. as defined for purposes of eligibility under Part 7.

                                           [  ] b. as defined for purposes of vesting under Part 7.

                                   [  ] 2. Special limits on Employer Matching Contributions under the Year of
                                           Service formula:

                                           [  ] a. The Employer Matching Contribution allocated to any Eligible
                                                   Participant may not exceed _____% of Included Compensation.

                                           [  ] b. The Employer Matching Contribution will apply only to a
                                                   Participant's applicable contributions that do not exceed:

                                                   [  ] (1)  ___% of Included Compensation.

                                                   [  ] (2) $___.
</TABLE>

? 2001 SunTrust Bank

                                       7

<PAGE>

<TABLE>
<S>      <C>          <C>          <C>
f.       [ ]           [ ]         NET PROFITS. Any Employer Matching Contributions made in accordance
                                   with the elections under this #16 are limited to Net Profits. [If this f. is
                                   checked, also select (a) or (b) below.]

                                   [ ]  (a) DEFAULT DEFINITION OF NET PROFITS. For purposes of this selection
                                            f., Net Profits is defined in accordance with Section 2.2(a)(2)
                                            of the BPD.

                                   [ ]  (b) MODIFIED DEFINITION OF NET PROFITS. For purposes of this selection
                                            f., Net Profits is defined as follows:

                                            [NOTE: Any definition of Net Profits under this (b) must be described in a manner that
                                            precludes Employer discretion and must satisfy the nondiscrimination requirements of
                                            Section 1.401(a)(4) of the regulations and must apply uniformly to all Participants.]
</TABLE>

17.      OPERATING RULES FOR APPLYING THE MATCHING CONTRIBUTION FORMULAS:

         a.       APPLICABLE CONTRIBUTIONS TAKEN INTO ACCOUNT: (See Section
                  2.3(b)(3) of the BPD.) The matching contribution formula(s)
                  elected in #16. above (and any limitations on the amount of a
                  Participant's applicable contributions considered under such
                  formula(s)) are applied separately for each:

                  [X]  (1) Plan Year.               [ ]  (2) Plan Year quarter.

                  [ ]  (3) calendar month.          [ ]  (4) payroll period.

                  [NOTE: If Part 3, #11.b. is checked, the period selected under
                  this a. (to the extent such period refers to the Plan Year)
                  will be determined as if the Plan Year were the period
                  designated under Part 3, #11.b. See Section 2.2(c)(3) of the
                  BPD.]

         b.       SPECIAL RULE FOR PARTIAL PERIOD OF PARTICIPATION. If an
                  Employee is an Eligible Participant for only part of the
                  period designated in a. above, Included Compensation is taken
                  into account for:

                  [X]  (1) the entire period, including the portion of the
                           period during which the Employee is not an Eligible
                           Participant.

                  [ ]  (2) the portion of the period in which the Employee is an
                           Eligible Participant.

                  [ ]  (3) the portion of the period during which the Employee's
                           election to make the applicable contributions is in
                           effect.

[ ] 18.  QUALIFIED MATCHING CONTRIBUTIONS (QMACs): [NOTE: Regardless of any
         elections under this #18, the Employer may make a QMAC to the Plan to
         correct a failed ADP or ACP Test, as authorized under Sections
         17.2(d)(2) and 17.3(d)(2) of the BPD. Any QMAC allocated to correct the
         ADP or ACP Test which is not specifically authorized under this #18
         will be allocated to all Eligible Participants who are Nonhighly
         Compensated Employees as a uniform percentage of Section 401(k)
         Deferrals made during the Plan Year. See Section 2.3(c) of the BPD.]

         [ ] a.  All Employer Matching Contributions are designated as QMACs.

         [ ] b.  Only Employer Matching Contributions described in selection(s)
                 ___ under #16 above are designated as QMACs.

         [ ] c.  In addition to any Employer Matching Contribution provided
                 under #16 above, the Employer may make a discretionary QM AC
                 that is allocated equally as a percentage of Section 401(k)
                 Deferrals made during the Plan Year. The Employer may allocate
                 QMACs only on Section 401(k) Deferrals that do not exceed a
                 specific dollar amount or a percentage of Included Compensation
                 that is uniformly determined by the Employer. QMACs will be
                 allocated to:

                  [ ] (1) Eligible Participants who are Nonhighly Compensated
                          Employees.

                  [ ] (2) all Eligible Participants.

19.      ALLOCATION CONDITIONS. An Eligible Participant must satisfy the
         following allocation conditions for an Employer Matching Contribution:
         [Check a. or b. or any combination of c. - f. Selection e. may not be
         checked if b. or d. is checked. Selection g. and/or h. may be checked
         in addition to b. - f.]

         [ ]  a. NONE.

         [ ]  b. SAFE HARBOR ALLOCATION CONDITION. An Employee must be employed
                 by the Employer on the last day of the Plan Year OR must have
                 more than ____ (not more than 500) Hours of Service for the
                 Plan Year.

         [X]  c. LAST DAY OF EMPLOYMENT CONDITION. An Employee must be employed
                 with the Employer on the last day of the Plan Year.

? 2001 SunTrust Bank
                                       8

<PAGE>

         [X]  d. HOURS OF SERVICE CONDITION. An Employee must be credited with
                 at least 1000 Hours of Service (may not exceed 1,000) during
                 the Plan Year.

         [ ]  e. ELAPSED TIME METHOD. (See Section 2.6(d) of the BPD.)

                 [ ]  (1) SAFE HARBOR ALLOCATION CONDITION. An Employee must be
                          employed by the Employer on the last day of the Plan
                          Year OR must have more than ___ (not more than 91)
                          consecutive days of employment with the Employer
                          during the Plan Year.

                 [ ]  (2) SERVICE CONDITION. An Employee must have more than
                          ___ (not more than 182) consecutive days of employment
                          with the Employer during the Plan Year.

         [ ]  f. DISTRIBUTION RESTRICTION. An Employee must not have taken a
                 distribution of the applicable contributions eligible for an
                 Employer Matching Contribution prior to the end of the period
                 for which the Employer Matching Contribution is being made (as
                 defined in #17.a. above). See Section 2.6(c) of the BPD.

         [ ]  g. APPLICATION TO A SPECIFIED PERIOD. In applying the allocation
                 condition(s) designated under b. through e. above, the
                 allocation condition(s) will be based on the period designated
                 under #17.a. above. In applying an Hours of Service condition
                 under d. above, the following method will be used: [This g.
                 should be checked only if a period other than the Plan Year is
                 selected under #17.a. above. Selection (1) or (2) must be
                 selected only if d. above is also checked.]

                 [ ] (1) FRACTIONAL METHOD (see Section 2.6(e)(2)(i) of the
                         BPD).

                 [ ] (2) PERIOD-BY-PERIOD METHOD (see Section 2.6(e)(2)(ii) of
                         the BPD).

                 [PRACTITIONER NOTE: If this g. is not checked, any allocation
                 condition(s) selected under b. through e. above will apply with
                 respect to the Plan Year, regardless of the period selected
                 under #17.a. above. See Section 2.6(e) of the BPD for
                 procedural rules for applying allocation conditions for a
                 period other than the Plan Year.]

         [X]  h. The above allocation condition(s) will NOT apply if:

                 [X] (1) the Participant dies during the Plan Year.

                 [X] (2) the Participant is Disabled.

                 [X] (3) the Participant, by the end of the Plan Year, has
                         reached:

                         [X] (a) Normal Retirement Age.

                         [ ] (b) Early Retirement Age.

                  PART 4C - EMPLOYER NONELECTIVE CONTRIBUTIONS

                    (See Sections 2.3(d) and (e) of the BPD)

[ ]      CHECK THIS SELECTION AND COMPLETE THIS PART 4C TO ALLOW FOR EMPLOYER
         NONELECTIVE CONTRIBUTIONS. [NOTE: Do not check this selection if the
         only Employer Nonelective Contributions authorized under the Plan are
         Safe Harbor Nonelective Contributions. Instead, complete the applicable
         elections under Part 4E of this Agreement.]

[ ] 20.  EMPLOYER NONELECTIVE CONTRIBUTION (OTHER THAN QNECs):

         [ ] a.  DISCRETIONARY. Discretionary with the Employer.

         [ ] b.  FIXED UNIFORM PERCENTAGE. ___% of each Eligible Participant's
                 Included Compensation.

         [ ] c.  UNIFORM DOLLAR AMOUNT.

                 [  ] (1) A uniform discretionary dollar amount for each
                          Eligible Participant.

                 [  ] (2) $___ for each Eligible Participant.

         [ ] d.  DAVIS-BACON CONTRIBUTION FORMULA. (See Section 2.2(a)(1) of the
                 BPD for rules regarding the application of the Davis-Bacon
                 Contribution Formula.) The Employer will make a contribution
                 for each Eligible Participant's Davis-Bacon Act Service based
                 on the hourly contribution rate for the Participant's
                 employment classification, as designated under Schedule A of
                 this Agreement. The contributions under this formula will be
                 allocated under the Pro Rata Allocation Formula under #21.a.
                 below, but based on the amounts designated in Schedule A as
                 attached to this Agreement. [If this d. is selected, #21.a.
                 below also must be selected.]

? 2001 SunTrust Bank

                                       9

<PAGE>


                 [ ]  (1) The contributions under the Davis-Bacon Contribution
                          Formula will offset the following contributions under
                          the Plan: [Check (a) and/or (b). If this (1) is not
                          checked, contributions under the Davis Bacon
                          Contribution Formula will NOT offset any other
                          Employer Contributions under the Plan.]

                          [ ] (a) Employer Nonelective Contributions

                          [ ] (b) Employer Matching Contributions

                 [ ]  (2) The default provisions under Section 2.2(a)(1) are
                          modified as follows: _________________________________

                          [NOTE: Any modification to the default provisions
                          under (2) must satisfy the nondiscrimination
                          requirements under  Section 1.401(a)(4) of the
                          regulations. Any modification under (2) will not allow
                          the offset of any contributions to any other Plan.]

         [ ]  e. NET PROFITS. Check this e. if the contribution selected above
                 is limited to Net Profits. [If this e. is checked, also select
                 (1) or (2) below.]

                 [ ]  (1) DEFAULT DEFINITION OF NET PROFITS. For purposes of
                          this subsection e., Net Profits is defined in
                          accordance with Section 2.2(a)(2) of the BPD.

                 [ ]  (2) MODIFIED DEFINITION OF NET PROFITS. For purposes of
                          this subsection e., Net Profits is defined as follows:
                          ____________________________

                          [NOTE: Any definition of Net Profits under this (2)
                          must be described in a manner that precludes Employer
                          discretion, must satisfy the nondiscrimination
                          requirements of Section 1.401(a)(4) of the
                          regulations, and must apply uniformly to all
                          Participants.]

[ ] 21.  ALLOCATION FORMULA FOR EMPLOYER NONELECTIVE CONTRIBUTIONS (OTHER THAN
         QNECs): (See Section 2.3(d) of the BPD.)

         [ ]  a. PRO RATA ALLOCATION METHOD. The allocation for each Eligible
                 Participant is a uniform percentage of Included Compensation
                 (or a uniform dollar amount if #20.c. is selected above).

         [ ]  b. PERMITTED DISPARITY METHOD. The allocation for each Eligible
                 Participant is determined under the following formula:
                 [Selection #20.a. above must also be checked.]

                 [ ] (1) Two-Step Formula.

                 [ ] (2) Four-Step Formula.

         [ ]  c. UNIFORM POINTS ALLOCATION. The allocation for each Eligible
                 Participant is determined based on the Eligible Participant's
                 points. Each Eligible Participant's allocation shall bear the
                 same relationship to the Employer Contribution as his/her total
                 points bears to all points awarded. An Eligible Participant
                 will receive: [Check (1) and/or (2). Selection (3) may be
                 checked in addition to (1) and (2). Selection #20.a. above also
                 must be checked.]

                 [ ] (1)  ____ points for each ____ year(s) of age (attained as
                          of the end of the Plan Year).

                 [ ] (2)  ____ points for each ____ Year(s) of Service,
                          determined as  follows: [Check (a) or (b). Selection
                          (c) may be  checked in addition to (a) or (b).]

                          [ ] (a)  In the same manner as determined for
                                   eligibility.

                          [ ] (b)  In the same manner as determined for vesting.

                          [ ] (c)  Points will not be provided with respect to
                                   Years of Service in excess of ____.

                 [ ] (3)  ____ points for each $____ (not to exceed $200) of
                          Included Compensation.

         [ ]  d. ALLOCATION BASED ON SERVICE. The Employer Nonelective
                 Contribution will be allocated to each Eligible Participant as:
                 [Check (1) or (2). Also check (a), (b), and/or (c). Selection
                 (3) may be checked in addition to (1) or (2).]

                 [ ] (1)  a uniform dollar amount  [  ] (2) a uniform percentage
                          of Included Compensation for the following periods of
                          service:

                          [ ] (a)  Each Hour of Service.

                          [ ] (b)  Each week of employment.

                          [ ] (c)  (Describe period) ___________________________

? 2001 SunTrust Bank
                                       10

<PAGE>

                 [ ]  (3) The contribution is subject to the following minimum
                          and/or benefit limitations:

                 [PRACTITIONER NOTE: If #20.b. or #20.c. is checked, the
                 selection in (1) or (2) must conform to the selection made in
                 #20.b. or #20.c. Thus, if #20.b. is checked along with this
                 subsection d., the allocation must be a uniform percentage of
                 Included Compensation under (2). If #20.c. is checked along
                 with this subsection d. the allocation must be a uniform
                 dollar amount under (1).]

         [ ] e.  TOP-HEAVY MINIMUM CONTRIBUTION. In applying the Top-Heavy Plan
                 requirements under Article 16 of the BPD, the top-heavy minimum
                 contribution will be allocated to all Eligible Participants, in
                 accordance with Section 16.2(a) of the BPD. [NOTE: If this e.
                 is not checked, any top-heavy minimum contribution will be
                 allocated only to Non-Key Employees, in accordance with Section
                 16.2(a) of the BPD.]

[ ] 22.  QUALIFIED NONELECTIVE CONTRIBUTION (QNEC). The Employer may make a
         discretionary QNEC that is allocated under the following method. [NOTE:
         Regardless of any elections under this #22, the Employer may make a
         QNEC to the Plan to correct a failed ADP or ACP Test, as authorized
         under Sections 17.2(d)(2) and 17.3(d)(2) of the BPD. Any QNEC allocated
         to correct the ADP or ACP Test which is not specifically authorized
         under this #22 will be allocated as a uniform percentage of Included
         Compensation to all Eligible Participants who are Nonhighly Compensated
         Employees. See Section 2.3(e) of the BPD.]

         [ ] a.  PRO RATA ALLOCATION METHOD. (See Section 2.3(e)(1) of the BPD.)
                 The QNEC will be allocated as a uniform percentage of Included
                 Compensation to:

                 [ ]  (1) all Eligible Participants who are Nonhighly
                          Compensated Employees.

                 [ ]  (2) all Eligible Participants.

         [ ] b.  BOTTOM-UP QNEC METHOD. The QNEC will be allocated to Eligible
                 Participants who are Nonhighly Compensated Employees in reverse
                 order of Included Compensation. (See Section 2.3(e)(2) of the
                 BPD.)

         [ ] c.  APPLICATION OF ALLOCATION CONDITIONS. If this c. is checked,
                 QNECs will be allocated only to Eligible Participants who have
                 satisfied the allocation conditions under #24 below. [If this
                 c. is not checked, QNECs will be allocated without regard to
                 the allocation conditions under #24 below.]

23.      OPERATING RULES FOR DETERMINING AMOUNT OF EMPLOYER NONELECTIVE
         CONTRIBUTIONS.

         a.  SPECIAL RULES REGARDING INCLUDED COMPENSATION.

                 (1) APPLICABLE PERIOD FOR DETERMINING INCLUDED COMPENSATION. In
                     determining the amount of Employer Nonelective
                     Contributions to be allocated to an Eligible Participant
                     under this Part 4C, Included Compensation is determined
                     separately for each: [If #21.b. above is checked, the Plan
                     Year must be selected under
                     (a) below.]

                     [ ] (a) Plan Year.          [ ] (b) Plan Year quarter.

                     [ ] (c) calendar month.     [ ] (d) payroll period.

                     [NOTE: If Part 3, #11.b. is checked, the period selected
                     under this (1) (to the extent such period refers to the
                     Plan Year) will be determined as if the Plan Year were the
                     period designated under Part 3, #11.b. See Section
                     2.2(c)(3) of the BPD.]

         [ ]     (2) SPECIAL RULE FOR PARTIAL PERIOD OF PARTICIPATION. If an
                     Employee is an Eligible Participant for only part of the
                     period designated under (1) above, Included Compensation is
                     taken into account for the entire period, including the
                     portion of the period during which the Employee is not an
                     Eligible Participant. [If this selection (2) is not
                     checked, Included Compensation is taken into account only
                     for the portion of the period during which the Employee is
                     an Eligible Participant.]

         [ ] b.  SPECIAL RULES FOR APPLYING THE PERMITTED DISPARITY METHOD.
                 [Complete this b. only if #21.b. above is also checked.]

                 [ ] (1)  APPLICATION OF FOUR-STEP FORMULA FOR TOP-HEAVY PLANS.
                          If this (1) is checked, the Four-Step Formula applies
                          instead of the Two-Step Formula for any Plan Year in
                          which the Plan is a Top Heavy Plan. [This (1) may only
                          be checked if #21.b.(1) above is also checked.]

                 [ ] (2)  EXCESS COMPENSATION UNDER THE PERMITTED DISPARITY
                          METHOD is the amount of Included Compensation that
                          exceeds: [If this selection (2) is not checked, Excess
                          Compensation under the Permitted Disparity Method is
                          the amount of Included Compensation that exceeds the
                          Taxable Wage Base.]

                          [ ] (a) ____% (may not exceed 100%) of the Taxable
                                         Wage Base.

                                  [ ]  1. The amount determined under (a) is
                                          not rounded.

? 2001 SunTrust Bank
                                       11

<PAGE>

                                   [  ] 2. The amount determined under (a) is
                                           rounded (but not above the Taxable
                                           Wage Base) to the next higher:

                                           [  ] a. $1.

                                           [  ] b. $100.

                                           [  ] c. $1,000.

                          [  ] (b) _____________________________(may not exceed
                                   the Taxable Wage Base).

                          [NOTE: The maximum integration percentage of 5.7%
                          must be reduced to (i) 5.4% if Excess Compensation is
                          based on an amount that is GREATER than 80% but less
                          than 100% of the Taxable Wage Base or (ii) 4.3% if
                          Excess Compensation is based on an amount that is
                          greater than 20% but less than or equal to 80% of the
                          Taxable Wage Base. See Section 2.2(b)(2) of the BPD.]

24.      ALLOCATION CONDITIONS. An Eligible Participant must satisfy the
         following allocation conditions for an Employer Nonelective
         Contribution: [Check a. or b. or any combination of c. - e. Selection
         e. may not be checked if b. or d. is checked. Selection f. and/or g.
         may be checked in addition to b. - e.]

         [  ] a. NONE.

         [  ] b. SAFE HARBOR ALLOCATION CONDITION. An Employee must be employed
                 by the Employer on the last day of the Plan Year OR must have
                 more than ____ (not more than 500) Hours of Service for the
                 Plan Year.

         [  ] c. LAST DAY OF EMPLOYMENT CONDITION. An Employee must be employed
                 with the Employer on the last day of the Plan Year.

         [  ] d. HOURS OF SERVICE CONDITION. An Employee must be credited with
                 at least ___  Hours of Service (may not exceed 1,000) during
                 the Plan Year.

         [  ] e. ELAPSED TIME METHOD. (See Section 2.6(d) of the BPD.)

                 [  ] (1) SAFE HARBOR ALLOCATION CONDITION. An Employee must be
                          employed by the Employer on the last day of the Plan
                          Year OR must have more than ___ (not more than 91)
                          consecutive days of employment with the Employer
                          during the Plan Year.

                 [  ] (2) SERVICE CONDITION. An Employee must have more than
                          ___ (not more than 182) consecutive days of employment
                          with the Employer during the Plan Year.

         [  ] f. APPLICATION TO A SPECIFIED PERIOD. In applying the allocation
                 condition(s) designated under b. through e. above, the
                 allocation condition(s) will be based on the period designated
                 under #23.a.(1) above. In applying an Hours of Service
                 condition under d. above, the following method will be used:
                 [This f. should be checked only if a period other than the Plan
                 Year is selected under #23.a.(1) above. Selection (1) or (2)
                 must be selected only if d. above is also checked.]

                 [  ] (1) FRACTIONAL METHOD (see Section 2.6(e)(2)(i) of the
                          BPD).

                 [  ] (2) PERIOD-BY-PERIOD METHOD (see Section 2.6(e)(2)(ii) of
                          the BPD).

                 [PRACTITIONER NOTE: If this f. is not checked, any allocation
                 condition(s) selected under b. through e. above will apply with
                 respect to the Plan Year, regardless of the period selected
                 under #23.a.(1) above. See Section 2.6(e) of the BPD for
                 procedural rules for applying allocation conditions for a
                 period other than the Plan Year.]

         [  ] g. The above allocation condition(s) will NOT apply if:

                 [  ] (1) the Participant dies during the Plan Year.

                 [  ] (2) the Participant is Disabled.

                 [  ] (3) the Participant, by the end of the Plan Year, has
                          reached:

                          [  ] (a) Normal Retirement Age.

                          [  ] (b) Early Retirement Age.

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                                       12

<PAGE>

                   PART 4D - EMPLOYEE AFTER-TAX CONTRIBUTIONS

                          (See Section 3.1 of the BPD)

[  ]     CHECK THIS SELECTION TO ALLOW FOR EMPLOYEE AFTER-TAX CONTRIBUTIONS. If
         Employee After-Tax Contributions will not be permitted under the Plan,
         do not check this selection and skip the remainder of this Part 4D.
         [NOTE: The eligibility conditions for making Employee After-Tax
         Contributions are listed in Part 1 of this Agreement under
         "Section 401(k) Deferrals."]

[ ] 25.  MAXIMUM. ___% of Included Compensation for:

         [  ] a. the entire Plan Year.

         [  ] b. the portion of the Plan Year during which the Employee is an
                 Eligible Participant.

         [  ] c. each separate payroll period during which the Employee is an
                 Eligible Participant.

         [NOTE: If this #25 is not checked, the only limit on Employee After-Tax
         Contributions is the Annual Additions Limitation under Article 7 of the
         BPD. If Part 3, #11.b. is checked, any period selected under this #25
         will be determined as if the Plan Year were the period designated under
         Part 3, #11.b. See Section 2.2(c)(3) of the BPD.]

[ ] 26.  MINIMUM. For any payroll period, no less than:

         [  ] a. ___% of Included Compensation.

         [  ] b. $___.

                   PART 4E - SAFE HARBOR 401(k) PLAN ELECTION

                          (See Section 17.6 of the BPD)

[  ]     CHECK THIS SELECTION AND COMPLETE THIS PART 4E IF THE PLAN IS DESIGNED
         TO BE A SAFE HARBOR 401(k) PLAN.

[  ]27.  SAFE HARBOR MATCHING CONTRIBUTION: The Employer will make an Employer
         Matching Contribution with respect to an Eligible Participant's Section
         401(k) Deferrals and/or Employee After-Tax Contributions ("applicable
         contributions") under the following formula: [Complete selection a. or
         b. In addition, complete selection c. Selection d. may be checked in
         addition to a. or b. and c.]

         [  ] a. BASIC FORMULA: 100% of applicable contributions up to the first
                 3% of Included Compensation, plus 50% of applicable
                 contributions up to the next 2% of Included Compensation.

         [  ] b. ENHANCED FORMULA:

                 [  ] (1) ___% (not less than 100%) of applicable contributions
                          up to ___% of Included Compensation (not less than 4%
                          and not more than 6%).

                 [  ] (2) The sum of: [THE CONTRIBUTIONS UNDER THIS (2) MUST NOT
                          BE LESS THAN THE CONTRIBUTIONS THAT WOULD BE
                          CALCULATED UNDER a. AT EACH LEVEL OF APPLICABLE
                          CONTRIBUTIONS.]

                          [  ] (a) ___% of applicable contributions up to the
                                   first (b) ___% of Included Compensation, plus

                          [  ] (c) ___% of applicable contributions up to the
                                   next (d) ___% of Included Compensation.

                          [NOTE: The percentage in (c) may not be greater than
                          the percentage in (a). In addition, the sum of the
                          percentages in (b) and (d) may not exceed 6%.]

              c. APPLICABLE CONTRIBUTIONS TAKEN INTO ACCOUNT: (See Section 17.6
                 (a)(1)(i) of the BPD.) The Safe Harbor Matching Contribution
                 formula elected in a. or b. above (and any limitations on the
                 amount of a Participant's applicable contributions considered
                 under such formula(s)) are applied separately for each:

                 [  ] (1) Plan Year.        [  ] (2) Plan Year quarter.

                 [  ] (3) calendar month.   [  ] (4) payroll period.

                 [NOTE: If Part 3, #11.b. is checked, any period selected under
                 this #25 will be determined as if the Plan Year were the period
                 designated under Part 3, #11.b. See Section 2.2(c)(3) of the
                 BPD.]

         [  ] d. DEFINITION OF APPLICABLE CONTRIBUTIONS. Check this d. if the
                 Plan permits Employee After-Tax Contributions but the Safe
                 Harbor Matching Contribution formula selected under a. or b.
                 above does not apply to such Employee After-Tax Contributions.

[ ] 28.  SAFE HARBOR NONELECTIVE CONTRIBUTION: ___% (no less than 3%) of
         Included Compensation.

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<PAGE>

         [  ] a. Check this selection if the Employer will make this Safe Harbor
                 Nonelective Contribution pursuant to a supplemental notice as
                 described in Section 17.6(a)(1)(ii) of the BPD. If this a. is
                 checked, the Safe Harbor Nonelective Contribution will be
                 required only for a Plan Year for which the appropriate
                 supplemental notice is provided. For any Plan Year in which the
                 supplemental notice is not provided, the Plan is not a Safe
                 Harbor 401(k) Plan.

         [  ] b. Check this selection to provide the Employer with the
                 discretion to increase the above percentage to a higher
                 percentage.

         [  ] c. Check this selection if the Safe Harbor Nonelective
                 Contribution will be made under another plan maintained by
                 the Employer and identify the plan:
                 _______________________________________________________________

         [  ] d. Check this d. if the Safe Harbor Nonelective Contribution
                 offsets the allocation that would otherwise be made to the
                 Participant under Part 4C, #21 above. If the Permitted
                 Disparity Method is elected under Part 4C, #21.b., this offset
                 applies only to the second step of the Two-Step Formula or the
                 fourth step of the Four-Step Formula, as applicable.

[  ]29.  SPECIAL RULE FOR PARTIAL PERIOD OF PARTICIPATION. If an Employee is an
         Eligible Participant for only part of a Plan Year, Included
         Compensation is taken into account for the entire Plan Year, including
         the portion of the Plan Year during which the Employee is not an
         Eligible Participant. [If this #29 is not checked, Included
         Compensation is taken into account only for the portion of the Plan
         Year in which the Employee is an Eligible Participant.]

30.      ELIGIBLE PARTICIPANT. For purposes of the Safe Harbor Contributions
         elected above, "Eligible Participant" means: [Check a., b. or c.
         Selection d. may be checked in addition to a., b. or c.]

         [  ] a. All Eligible Participants (as determined for Section 401(k)
                 Deferrals).

         [  ] b. All Nonhighly Compensated Employees who are Eligible
                 Participants (as determined for Section 401(k) Deferrals).

         [  ] c. All Nonhighly Compensated Employees who are Eligible
                 Participants (as determined for Section 401(k) Deferrals) and
                 all Highly Compensated Employees who are Eligible Participants
                 (as determined for Section 401(k) Deferrals) but who are not
                 Key Employees.

         [  ] d. Check this d. if the selection under a., b. or c., as
                 applicable, applies only to Employees who would be Eligible
                 Participants for any portion of the Plan Year if the
                 eligibility conditions selected for Section 401(k) Deferrals in
                 Part 1, #5 of this Agreement were one Year of Service and age
                 21. (See Section 17.6(a)(1) of the BPD.)

                     PART 4F - SPECIAL 401(k) PLAN ELECTIONS

                           (See Article 17 of the BPD)

31.      ADP/ACP TESTING METHOD. In performing the ADP and ACP tests, the
         Employer will use the following method: (See Sections 17.2 and 17.3 of
         the BPD for an explanation of the ADP/ACP testing methods.)

         [ ]  a. Prior Year Testing Method.

         [X]  b. Current Year Testing Method.

         [PRACTITIONER NOTE: If this Plan is intended to be a Safe-Harbor 401(k)
         Plan under Part 4E above, the Current Year Testing Method MUST be
         elected under b. See Section 17.6 of the BPD.]

[  ]32.  FIRST PLAN YEAR FOR SECTION 401(k) DEFERRALS. (See Section 17.2(b) of
         the BPD.) Check this selection if this Agreement covers the first Plan
         Year that the Plan permits Section 401(k) Deferrals. The ADP for the
         Nonhighly Compensated Employ ee Group for such first Plan Year is
         determined under the following method:

         [  ] a. the Prior Year Testing Method, assuming a 3% deferral
                 percentage for the Nonhighly Compensated Employee Group.

         [  ] b. the Current Year Testing Method using the actual deferral
                 percentages of the Nonhighly Compensated Employee Group.

[  ]33.  FIRST PLAN YEAR FOR EMPLOYER MATCHING CONTRIBUTIONS OR EMPLOYEE
         AFTER-TAX CONTRIBUTIONS. (See Section 17.3(b) of the BPD.) Check this
         selection if this Agreement covers the first Plan Year that the Plan
         includes either an Employer Matching Contribution formula or permits
         Employee After-Tax Contributions. The ACP for the Nonhighly Compensated
         Employee Group for such first Plan Year is determined under the
         following method:

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                                       14
<PAGE>

         [ ] a.   the Prior Year Testing Method, assuming a 3% contribution
                  percentage for the Nonhighly Compensated Employee Group.

         [ ] b.   the Current Year Testing Method using the actual contribution
                  percentages of the Nonhighly Compensated Employee Group.

                            PART 5 - RETIREMENT AGES

                   (See Sections 22.57 and 22.126 of the BPD)

34.      NORMAL RETIREMENT AGE:

         [X] a.   Age 65 (not to exceed 65).

         [ ] b.   The later of (1) age ____ (not to exceed 65) or (2) the _____
                  (not to exceed 5th) anniversary of the date the Employee
                  commenced participation in the Plan.

         [ ] c.   __________(may not be later than the maximum age permitted
                  under b.)

35.      EARLY RETIREMENT AGE: [Check a. or check b. and/or c.]

         [X] a.   Not applicable.

         [ ] b.   Age _____.

         [ ] c.   Completion of _______ Years of Service, determined as follows:

                  [ ] (1)  Same as for eligibility.

                  [ ] (2)  Same as for vesting.

                             PART 6 - VESTING RULES

                           (See Article 4 of the BPD)

*        COMPLETE THIS PART 6 ONLY IF THE EMPLOYER HAS ELECTED TO MAKE EMPLOYER
         MATCHING CONTRIBUTIONS UNDER PART 4B OR EMPLOYER NONELECTIVE
         CONTRIBUTIONS UNDER PART 4C. SECTION 401(k) DEFERRALS, EMPLOYEE
         AFTER-TAX CONTRIBUTIONS, QMACS, QNECS, SAFE HARBOR CONTRIBUTIONS, AND
         ROLLOVER CONTRIBUTIONS ARE ALWAYS 100% VESTED. (SEE SECTION 4.2 OF THE
         BPD FOR THE DEFINITIONS OF THE VARIOUS VESTING SCHEDULES.)

36.      NORMAL VESTING SCHEDULE: [Check one of a. - f. for those contributions
         the Employer elects to make under Part 4 of this Agreement.]

               (1)          (2)
            EMPLOYER     EMPLOYER
             MATCH     NONELECTIVE

         a.   [ ]         [ ]     Full and immediate vesting.

         b.   [ ]         [ ]     7-year graded vesting schedule.

         c.   [ ]         [ ]     6-year graded vesting schedule.

         d.   [ ]         [ ]     5-year cliff vesting schedule.

         e.   [ ]         [ ]     3-year cliff vesting schedule.

         f.   [X]         [ ]     Modified vesting schedule:

                                  (1) 20% % after 1 Year of Service
                                  (2) 40% % after 2 Years of Service
                                  (3) 60% % after 3 Years of Service
                                  (4) 80% % after 4 Years of Service
                                  (5) 100% % after 5 Years of Service
                                  (6) ____ % after 6 Years of Service, and
                                  (7) 100% after 7 Years of Service.

                                  [NOTE: The percentages selected under the
                                  modified vesting schedule must not be less
                                  than the percentages that would be required
                                  under the 7-year graded vesting schedule,
                                  unless 100% vesting occurs after no more than
                                  5 Years of Service.]

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<PAGE>

37.      VESTING SCHEDULE WHEN PLAN IS TOP-HEAVY: [Check one of a. - d. for
         those contributions the Employer elects to make under Part 4 of this
         Agreement.]

               (1)          (2)
            EMPLOYER     EMPLOYER
             MATCH     NONELECTIVE

         a.   [ ]         [ ]     Full and immediate vesting.

         b.   [ ]         [ ]     6-year graded vesting schedule.

         c.   [ ]         [ ]     3-year cliff vesting schedule.

         d.   [X]         [ ]     Modified vesting schedule:

                                  (1) 20% % after 1 Year of Service
                                  (2) 40% % after 2 Years of Service
                                  (3) 60% % after 3 Years of Service
                                  (4) 80% % after 4 Years of Service
                                  (5) 100% % after 5 Years of Service, and
                                  (6) 100% after 6 Years of Service.

                                  [NOTE: The percentages selected under the
                                  modified vesting schedule must not be less
                                  than the percentages that would be required
                                  under the 6-year graded vesting schedule,
                                  unless 100% vesting occurs after no more than
                                  3 Years of Service.]

[ ] 38. SERVICE EXCLUDED UNDER THE ABOVE VESTING SCHEDULE(S):

         [ ] a.   Service before the original Effective Date of this Plan.
                  (See Section 4.5(b)(1) of the BPD for rules that require
                  service under a Predecessor Plan to be counted.)

         [ ] b.   Years of Service completed before the Employee's ____ birthday
                  (cannot exceed the 18th birthday).

[X] 39.  SPECIAL 100% VESTING. An Employee's vesting percentage increases to
         100% if, while employed with the Employer, the Employee:

         [X] a.   dies.

         [X] b.   becomes Disabled (as defined in Section 22.53 of the BPD).

         [ ] c.   reaches Early Retirement Age (as defined in Part 5, #35
                  above).

[ ] 40. SPECIAL VESTING PROVISIONS: ___________________________________________

         [NOTE: Any special vesting provision designated in #40 must satisfy the
         requirements of Code Section 411(a) and must satisfy the
         nondiscrimination requirements under Section 1.401(a)(4) of the
         regulations.]

                    PART 7 - SPECIAL SERVICE CREDITING RULES

                           (See Article 6 of the BPD)

IF NO MINIMUM SERVICE REQUIREMENT APPLIES UNDER PART 1, #5 OF THIS AGREEMENT AND
ALL CONTRIBUTIONS ARE 100% VESTED UNDER PART 6, SKIP THIS PART 7.

*        YEAR OF SERVICE - ELIGIBILITY. 1,000 Hours of Service during an
         Eligibility Computation Period. Hours of Service are calculated using
         the Actual Hours Crediting Method. [To modify, complete #41 below.]

*        ELIGIBILITY COMPUTATION PERIOD. If one Year of Service is required for
         eligibility, the Shift-to-Plan-Year Method is used. If two Years of
         Service are required for eligibility, the Anniversary Year Method is
         used. [To modify, complete #42 below.]

*        YEAR OF SERVICE - VESTING. 1,000 Hours of Service during a Vesting
         Computation Period. Hours of Service are calculated using the Actual
         Hours Crediting Method. [To modify, complete #43 below.]

*        VESTING COMPUTATION PERIOD. The Plan Year. [To modify, complete #44
         below.]

*        BREAK IN SERVICE RULES. The Rule of Parity Break in Service rule
         applies for both eligibility and vesting but the one-year holdout Break
         in Service rule is NOT used for eligibility or vesting. [To modify,
         complete #45 below.]

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                                       16

<PAGE>

[  ] 41. ALTERNATIVE DEFINITION OF YEAR OF SERVICE FOR ELIGIBILITY.

         [  ] a.  A Year of Service is ___ Hours of Service (may not exceed
                  1,000) during an Eligibility Computation Period.

         [  ] b.  Use the Equivalency Method (as defined in Section 6.5(a) of
                  the BPD) to count Hours of Service. If this b. is checked,
                  each Employee will be credited with 190 Hours of Service for
                  each calendar month for which the Employee completes at least
                  one Hour of Service, unless a different Equivalency Method is
                  selected under #46 below. The Equivalency Method applies to:

                  [  ] (1) All Employees.

                  [  ] (2) Employees who are not paid on an hourly basis.
                           For hourly Employees, the Actual Hours Method will be
                           used.

         [  ] c.  Use the Elapsed Time Method instead of counting Hours of
                  Service. (See Section 6.5(b) of the BPD.)

[  ] 42. ALTERNATIVE METHOD FOR DETERMINING ELIGIBILITY COMPUTATION PERIODS.
         (See Section 1.4(c) of the BPD.)

         [  ] a.  ONE YEAR OF SERVICE ELIGIBILITY. Eligibility Computation
                  Periods are determined using the Anniversary Year Method
                  instead of the Shift-to-Plan-Year Method.

         [  ] b.  TWO YEARS OF SERVICE ELIGIBILITY. Eligibility Computation
                  Periods are determined using the Shift-to-Plan-Year Method
                  instead of the Anniversary Year Method.

[  ] 43. ALTERNATIVE DEFINITION OF YEAR OF SERVICE FOR VESTING.

         [  ] a.  A Year of Service is ______ Hours of Service (may not exceed
                  1,000) during a Vesting Computation Period.

         [  ] b.  Use the Equivalency Method (as defined in Section 6.5(a) of
                  the BPD) to count Hours of Service. If this b. is checked,
                  each Employee will be credited with 190 Hours of Service for
                  each calendar month for which the Employee completes at least
                  one Hour of Service, unless a different Equivalency Method is
                  selected under #46 below. The Equivalency Method applies to:

                  [  ] (1) All Employees.

                  [  ] (2) Employees who are not paid on an hourly basis. For
                           hourly Employees, the Actual Hours Method will be
                           used.

         [  ] c.  Use the Elapsed Time Method instead of counting Hours of
                  Service. (See Section 6.5(b) of the BPD.)

[  ] 44. ALTERNATIVE METHOD FOR DETERMINING VESTING COMPUTATION PERIODS.
         Instead of Plan Years, use:

         [  ] a.  Anniversary Years. (See Section 4.4 of the BPD.)

         [  ] b.  (Describe Vesting Computation Period): _______________________

                  [PRACTITIONER NOTE: Any Vesting Computation Period described
                  in b. must be a 12-consecutive month period and must apply
                  uniformly to all Participants.]

[  ] 45. BREAK IN SERVICE RULES.

         [  ] a.  The RULE OF PARITY BREAK IN SERVICE RULE does not apply for
                  purposes of determining eligibility or vesting under the Plan.
                  [If this selection a. is not checked, the Rule of Parity Break
                  in Service Rule applies for purposes of eligibility and
                  vesting. (See Sections 1.6 and 4.6 of the BPD.)]

         [  ] b.  ONE-YEAR HOLDOUT BREAK IN SERVICE RULE.

                  [  ] (1) Applies to determine eligibility for: [Check one or
                           both.]

                           [  ] (a) Employer Contributions (other than Section
                                    401(k) Deferrals).

                           [  ] (b) Section 401(k) Deferrals. (See Section
                                    1.6(c) of the BPD.)

                  [  ] (2) Applies to determine vesting. (See Section 4.6(a) of
                           the BPD.)

[  ] 46. SPECIAL RULES FOR APPLYING EQUIVALENCY METHOD. [This #46 may only be
         checked if #41.b. and/or #43.b. is checked above.]

         [  ] a.  ALTERNATIVE METHOD. Instead of applying the Equivalency
                  Method on the basis of months worked, the following method
                  will apply. (See Section 6.5(a) of the BPD.)

                  [  ] (1) DAILY METHOD. Each Employee will be credited with 10
                           Hours of Service for each day worked.

                  [  ] (2) WEEKLY METHOD. Each Employee will be credited with 45
                           Hours of Service for each week worked.

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<PAGE>

                  [ ] (3)  SEMI -MONTHLY METHOD. Each Employee will be credited
                           with 95 Hours of Service for each semi-monthly
                           payroll period worked.

         [ ] b.   APPLICATION OF SPECIAL RULES. The alternative method elected
                  in a. applies for purposes of: [Check (1) and/or (2).]

                  [ ] (1)  Eligibility. [Check this (1) only if #41.b. is
                           checked above.]

                  [ ] (2)  Vesting. [Check this (2) only if #43.b. is checked
                           above.]

                       PART 8 - ALLOCATION OF FORFEITURES

                           (See Article 5 of the BPD)

[ ]      CHECK THIS SELECTION IF ALL CONTRIBUTIONS UNDER THE PLAN ARE 100%
         VESTED AND SKIP THIS PART 8. (SEE SECTION 5.5 OF THE BPD FOR THE
         DEFAULT FORFEITURE RULES IF NO FORFEITURE ALLOCATION METHOD IS SELECTED
         UNDER THIS PART 8.)

47.      TIMING OF FORFEITURE ALLOCATIONS:

               (1)          (2)
            EMPLOYER     EMPLOYER
             MATCH     NONELECTIVE

         a.   [X]         [ ]     In the same Plan Year in which the forfeitures
                                  occur.

         b.   [ ]         [ ]     In the Plan Year following the Plan Year in
                                  which the forfeitures occur.

48.      METHOD OF ALLOCATING FORFEITURES: (See the operating rules in Section
         5.5 of the BPD.)

               (1)          (2)
            EMPLOYER     EMPLOYER
             MATCH     NONELECTIVE

         a.   [ ]         [ ]     Reallocate as additional Employer Nonelective
                                  Contributions using the allocation method
                                  specified in Part 4C, #21 of this Agreement.
                                  If no allocation method is specified, use the
                                  Pro Rata Allocation Method under Part 4C,
                                  #21.a. of this Agreement.

         b.   [ ]         [ ]     Reallocate as additional Employer Matching
                                  Contributions using the discretionary
                                  allocation method in Part 4B, #16.b. of this
                                  Agreement.

         c.   [X]         [ ]     Reduce the: [Check one or both.]

                                  [X] (a) Employer Matching Contributions

                                  [ ] (b) Employer Nonelective Contributions

                                  the Employer would otherwise make for the Plan
                                  Year in which the forfeitures are allocated.
                                  [NOTE: If both (a) and (b) are checked, the
                                  Employer may adjust its contribution deposits
                                  in any manner, provided the total Employer
                                  Matching Contributions and Employer
                                  Nonelective Contributions (as applicable)
                                  properly take into account the forfeitures
                                  used to reduce such contributions for that
                                  Plan Year.]

[X] 49.  PAYMENT OF PLAN EXPENSES. Forfeitures are first used to pay Plan
         expenses for the Plan Year in which the forfeitures are to be
         allocated. (See Section 5.5(c) of the BPD.) Any remaining forfeitures
         are allocated as provided in #48 above.

[X] 50.  MODIFICATION OF CASH-OUT RULES. The Cash-Out Distribution rules are
         modified in accordance with Sections 5.3(a)(1)(i)(C) and
         5.3(a)(1)(ii)(C) of the BPD to allow for an immediate forfeiture,
         regardless of any additional allocations during the Plan Year.

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<PAGE>

             PART 9 - DISTRIBUTIONS AFTER TERMINATION OF EMPLOYMENT

                          (See Section 8.3 of the BPD)

*        THE ELECTIONS IN THIS PART 9 ARE SUBJECT TO THE OPERATING RULES IN
         ARTICLES 8 AND 9 OF THE BPD.

51.      VESTED ACCOUNT BALANCES IN EXCESS OF $5,000. Distribution is first
         available as soon as administratively feasible following:

         [X] a.   the Participant's employment termination date.

         [ ] b.   the end of the Plan Year that contains the Participant's
                  employment termination date.

         [ ] c.   the first Valuation Date following the Participant's
                  termination of employment.

         [ ] d.   the Participant's Normal Retirement Age (or Early Retirement
                  Age, if applicable) or, if later, the Participant's employment
                  termination date.

         [ ] e.   (Describe distribution event) _______________________________

                  [PRACTITIONER NOTE: Any distribution event described in e.
                  will apply uniformly to all Participants under the Plan.]

52.      VESTED ACCOUNT BALANCES OF $5,000 OR LESS. Distribution will be made in
         a LUMP SUM as soon as administratively feasible following:

         [X] a.   the Participant's employment termination date.

         [ ] b.   the end of the Plan Year that contains the Participant's
                  employment termination date.

         [ ] c.   the first Valuation Date following the Participant's
                  termination of employment.

         [ ] d.   (Describe distribution event): _______________________________

                  [PRACTITIONER NOTE: Any distribution event described in d.
                  will apply uniformly to all Participants under the Plan.]

[X] 53.  DISABLED PARTICIPANT. A Disabled Participant (as defined in Section
         22.53 of the BPD) may request a distribution (if earlier than otherwise
         permitted under #51 or #52 (as applicable)) as soon as administratively
         feasible following:

         [X] a.   the date the Participant becomes Disabled.

         [ ] b.   the end of the Plan Year in which the Participant becomes
                  Disabled.

         [ ] c.   (Describe distribution event): _______________________________

                  [PRACTITIONER NOTE: Any distribution event described in c.
                  will apply uniformly to all Participants under the Plan.]

[ ] 54.  HARDSHIP WITHDRAWALS FOLLOWING TERMINATION OF EMPLOYMENT. A terminated
         Participant may request a Hardship withdrawal (as defined in Section
         8.6 of the BPD) before the date selected in #51 or #52 above, as
         applicable.

[ ] 55.  SPECIAL OPERATING RULES.

         [ ] a.   MODIFICATION OF PARTICIPANT'S CONSENT REQUIREMENT. A
                  Participant must consent to a distribution from the Plan, even
                  if the Participant's vested Account Balance does not exceed
                  $5,000. See Section 8.3(b) of the BPD. [NOTE: If this a. is
                  not checked, the involuntary distribution rules under Section
                  8.3(b) of the BPD apply.]

         [ ] b.   DISTRIBUTION UPON ATTAINMENT OF NORMAL RETIREMENT AGE (OR AGE
                  62, IF LATER). A distribution from the Plan will be made
                  without a Participant's consent if such Participant has
                  terminated employment and has attained Normal Retirement Age
                  (or age 62, if later). See Section 8.7 of the BPD.

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                                       19

<PAGE>

                       PART 10 - IN-SERVICE DISTRIBUTIONS

                          (See Section 8.5 of the BPD)

*        THE ELECTIONS IN THIS PART 10 ARE SUBJECT TO THE OPERATING RULES IN
         ARTICLES 8 AND 9 OF THE BPD.

56.      PERMITTED IN-SERVICE DISTRIBUTION EVENTS: [Elections under the
         Section 401(k) Deferrals column also apply to any QNECs, QMACs, and
         Safe Harbor Contributions unless otherwise specified in 57d. below.]

                   (1)            (2)         (3)
             SECTION 401(k)    EMPLOYER     EMPLOYER
                DEFERRALS        MATCH    NONELECTIVE

         a.       [X]            [X]          [ ]      In-service distributions
                                                       are not available.

         b.       [ ]            [ ]          [ ]      After age ______ . [If
                                                       earlier than age 59 1/2
                                                       age is deemed to be age
                                                       59 1/2 for Section 401(k)
                                                       Deferrals if the
                                                       selection is checked
                                                       under that column.]

         c.       [ ]            [ ]          [ ]      A safe harbor Hardship
                                                       described in Section
                                                       8.6(a) of the BPD. [Note:
                                                       Not applicable to QNECs,
                                                       QMACs and Safe Harbor
                                                       Contributions.]

         d.        N/A           [ ]          [ ]      A Hardship described in
                                                       Section 8.6(b) of the
                                                       BPD.

         e.        N/A           [ ]          [ ]      After the Participant has
                                                       participated in the Plan
                                                       for at least ______ years
                                                       (cannot be less than 5
                                                       years).

         f.        N/A           [ ]          [ ]      At any time with respect
                                                       to the portion of the
                                                       vested Account Balance
                                                       derived from
                                                       contributions accumulated
                                                       in the Plan for at least
                                                       2 years.

         g.       [ ]            [ ]          [ ]      Upon a Participant
                                                       becoming Disabled (as
                                                       defined in Section
                                                       22.53).

         h.       [ ]            [ ]          [ ]      Attainment of Normal
                                                       Retirement Age. [If
                                                       earlier than age 59 1/2,
                                                       age is deemed to be 59
                                                       1/2 for Section 401(k)
                                                       Deferrals if the
                                                       selection is checked
                                                       under that column.]

         i.        N/A           [ ]          [ ]      Attainment of Early
                                                       Retirement Age.

57.      LIMITATIONS THAT APPLY TO IN-SERVICE DISTRIBUTIONS:

         [ ] a.   Available only if the Account which is subject to withdrawal
         is 100% vested. (See Section 4.8 of the BPD for special vesting rules
         if NOT checked.)

         [ ] b.   No more than _____ in-service distribution(s) in a Plan Year.

         [ ] c.   The minimum amount of any in-service distribution will be $ __
         (may not exceed $1,000).

         [ ] d.   (Describe limitations on in-service distributions) ___________

         [PRACTITIONER NOTE: Any limitations described in d. will apply
                 uniformly to all Participants under the Plan.]

? 2001 SunTrust Bank

                                       20

<PAGE>

                         PART 11 - DISTRIBUTION OPTIONS

                          (See Section 8.1 of the BPD)

58.      OPTIONAL FORMS OF PAYMENT AVAILABLE UPON TERMINATION OF EMPLOYMENT:

         [X] a.   Lump sum distribution of entire vested Account Balance.

         [X] b.   Single sum distribution of a portion of vested Account
                  Balance.

         [ ] c.   Installments for a specified term.

         [ ] d.   Installments for required minimum distributions only.

         [ ] e.   Annuity payments (see Section 8.1 of the BPD).

         [ ] f.   (Describe optional forms or limitations on available forms)
                  ____________________

                  [PRACTITIONER NOTE: Unless specified otherwise in f., a
                  Participant may receive a distribution in any combination of
                  the forms of payment selected in a. - f. Any optional forms or
                  limitations described in f. will apply uniformly to all
                  Participants under the Plan.]

59.      APPLICATION OF THE QUALIFIED JOINT AND SURVIVOR ANNUITY (QJSA) AND
         QUALIFIED PRERETIREMENT SURVIVOR ANNUITY (QPSA) PROVISIONS: (See
         Article 9 of the BPD.)

         [X] a.   DO NOT APPLY. [NOTE: The QJSA and QPSA provisions
                  automatically apply to any assets of the Plan that were
                  received as a transfer from another plan that was subject to
                  the QJSA and QPSA rules. If this a. is checked, the QJSA and
                  QPSA rules generally will apply only with respect to
                  transferred assets or if distribution is made in the form of
                  life annuity. See Section 9.1(b) of the BPD.]

         [ ] b.   APPLY, with the following modifications: [Check this b. to
                  have all assets under the Plan be subject to the QJSA and QPSA
                  requirements. See Section 9.1(a) of the BPD.]

                  [ ] (1)  NO MODIFICATIONS.

                  [ ] (2)  MODIFIED QJSA BENEFIT. Instead of a 50% survivor
                           benefit, the normal form of the QJSA provides the
                           following survivor benefit to the spouse:

                           [ ] (a) 100%.

                           [ ] (b) 75%.

                           [ ] (c) 66 2/3%.

                  [ ] (3)  MODIFIED QPSA BENEFIT. Instead of a 50% QPSA benefit,
                           the QPSA benefit is 100% of the Participant's vested
                           Account Balance.

         [ ] c.   ONE-YEAR MARRIAGE RULE. The one-year marriage rule under
                  Sections 8.4(c)(4) and 9.3 of the BPD applies. Under this
                  rule, a Participant's spouse will not be treated as a
                  surviving spouse unless the Participant and spouse were
                  married for at least one year at the time of the Participant's
                  death.

                       PART 12 - ADMINISTRATIVE ELECTIONS

*        Use this Part 12 to identify administrative elections authorized by the
         BPD. These elections may be changed without reexecuting this Agreement
         by substituting a replacement of this page with new elections. To the
         extent this Part 12 is not completed, the default provisions in the BPD
         apply.

60.      Are PARTICIPANT LOANS permitted? (See Article 14 of the BPD.)

         [ ] a.   No

         [X] b.   Yes

                  [ ] (1)  Use the default loan procedures under Article 14 of
                           the BPD.

                  [X] (2)  Use a separate written loan policy to modify the
                           default loan procedures under Article 14 of the BPD.

? 2001 Sun Trust Bank

                                       21

<PAGE>

61.      Are Participants permitted to DIRECT INVESTMENTS? (See Section 13.5(c)
         of the BPD.)

         [ ] a.   No

         [X] b.   Yes

                  [X] (1)  Specify Accounts: All Accounts

                  [X] (2)  Check this selection if the Plan is intended to
                           comply with ERISA SECTION 404(c). (See Section
                           13.5(c)(2) of the BPD.)

62.      Is any portion of the Plan DAILY VALUED? (See Section 13.2(b) of the
         BPD.)

         [ ] a.   No

         [X] b.   Yes. Specify Accounts and/or investment options: All Accounts

63.      Is any portion of the Plan VALUED PERIODICALLY (other than daily)? (See
         Section 13.2(a) of the BPD.)

         [X] a.   No

         [ ] b.   Yes

                  [ ] (1)  Specify Accounts and/or investment options:______

                  [ ] (2)  Specify valuation date(s):______

                  [ ] (3)  The following special allocation rules apply: [If
                           this (3) is not checked, the Balance Forward Method
                           under Section 13.4(a) of the BPD applies.]

                           [ ] (a)  Weighted average method. (See Section
                                    13.4(a)(2)(i) of the BPD.)

                           [ ] (b)  Adjusted percentage method, taking into
                                    account ___ % of contributions made during
                                    the valuation period. (See Section
                                    13.4(a)(2)(ii) of the BPD.)

                           [ ] (c)  (Describe allocation rules) ________________

                           [PRACTITIONER NOTE: Any allocation rules described in
                           (c) must be in accordance with a definite
                           predetermined formula that is not based on
                           compensation, that satisfies the nondiscrimination
                           requirements of Section 1.401(a)(4) of the
                           regulations, and that is applied uniformly to all
                           Participants.]

64.      Does the Plan accept ROLLOVER CONTRIBUTIONS? (See Section 3.2 of the
         BPD.)

         [ ] a. No                         [X] b. Yes

65.      Are LIFE INSURANCE investments permitted? (See Article 15 of the BPD.)

         [X] a. No                         [ ] b. Yes

66.      Do the DEFAULT QDRO PROCEDURES under Section 11.5 of the BPD apply?

         [ ] a. No                         [X] b. Yes

67.      Do the DEFAULT CLAIMS PROCEDURES under Section 11.6 of the BPD apply?

         [ ] a. No                         [X] b. Yes

                        PART 13 - MISCELLANEOUS ELECTIONS

*        THE FOLLOWING ELECTIONS OVERRIDE CERTAIN DEFAULT PROVISIONS UNDER THE
         BPD AND PROVIDE SPECIAL RULES FOR ADMINISTERING THE PLAN. COMPLETE THE
         FOLLOWING ELECTIONS TO THE EXTENT THEY APPLY TO THE PLAN.

[ ] 68. DETERMINATION OF HIGHLY COMPENSATED EMPLOYEES.

         [ ] a.   The TOP-PAID GROUP TEST applies. [If this selection a. is not
                  checked, the Top-Paid Group Test will NOT apply. See Section
                  22.99(b)(4) of the BPD.]

         [ ] b.   The CALENDAR YEAR ELECTION applies. [This selection b. may
                  only be chosen if the Plan Year is NOT the calendar year. See
                  Section 22.99(b)(5) of the BPD.]

? 2001 SunTrust Bank

                                       22

<PAGE>

[  ] 69. SPECIAL ELECTIONS FOR APPLYING THE ANNUAL ADDITIONS LIMITATION UNDER
         CODE SECTION 415.

         [  ] a.  The LIMITATION YEAR is the 12-month period ending ____. [If
                  this selection a. is not checked, the Limitation Year is the
                  same as the Plan Year.]

         [  ] b.  Total Compensation includes IMPUTED COMPENSATION for a
                  terminated Participant who is permanently and totally
                  Disabled. (See Section 7.4(g)(3) of the BPD.)

         [  ] c.  OPERATING RULES. Instead of the default provisions under
                  Article 7 of the BPD, the following rules apply:

[  ] 70. ELECTION TO USE OLD-LAW REQUIRED BEGINNING DATE. The Old-Law Required
         Beginning Date (as defined in Section 10.3(a)(2) of the BPD) applies
         instead of the Required Beginning Date rules under Section 10.3(a)(1)
         of the BPD.

[  ] 71. SERVICE CREDITED WITH PREDECESSOR EMPLOYERS: (See Section 6.7 of the
         BPD.)

         [  ] a.  (Identify Predecessor Employers) ______

         [  ] b.  Service is credited with these Predecessor Employers for the
                  following purposes:

                  [  ] (1) The eligibility service requirements elected in
                           Part 1 of this Agreement.

                  [  ] (2) The vesting schedule(s) elected in Part 6 of this
                           Agreement.

                  [  ] (3) The allocation requirements elected in Part 4 of this
                           Agreement.

         [  ] c.  The following service will not be recognized: ________________

                  [NOTE: If the Employer is maintaining the Plan of a
                  Predecessor Employer, service with such Predecessor Employer
                  must be counted for all purposes under the Plan. This #71 may
                  be completed with respect to such Predecessor Employer
                  indicating all service under selections (1), (2) and (3) will
                  be credited. The failure to complete this #71 where the
                  Employer is maintaining the Plan of a Predecessor Employer
                  will not override the requirement that such predecessor
                  service be credited for all purposes under the Plan. (See
                  Section 6.7 of the BPD.) If the Employer is not maintaining
                  the Plan of a Predecessor Employer, service with such
                  Predecessor Employer will be credited under this Plan ONLY if
                  specifically elected under this #71. If the above crediting
                  rules are to apply differently to service with different
                  Predecessor Employers, attach separately completed elections
                  for this item, using the same format as above but listing only
                  those Predecessor Employers to which the separate attachment
                  relates.]

[  ] 72. SPECIAL RULES WHERE EMPLOYER MAINTAINS MORE THAN ONE PLAN.

         [  ] a.  TOP-HEAVY MINIMUM CONTRIBUTION - EMPLOYER MAINTAINS THIS PLAN
                  AND ONE OR MORE DEFINED CONTRIBUTION PLANS. If this Plan is a
                  Top-Heavy Plan, the Employer will provide any required
                  top-heavy minimum contribution under: (See Section
                  16.2(a)(5)(i) of the BPD.)

                  [  ] (1) This Plan.

                  [  ] (2) The following Defined Contribution Plan maintained by
                           the Employer:________________

                  [  ] (3) Describe method for providing the top-heavy minimum
                           contribution:____________________________________
                                        _________________

         [  ] b.  TOP-HEAVY MINIMUM BENEFIT - EMPLOYER MAINTAINS THIS PLAN AND
                  ONE OR MORE DEFINED BENEFIT PLANS. If this Plan is a Top
                  -Heavy Plan, the Employer will provide any required top -heavy
                  minimum contribution or benefit under: (See Section
                  16.2(a)(5)(ii) of the BPD.)

                  [  ] (1) This Plan, but the minimum required contribution is
                           increased from 3% to 5% of Total Compensation for the
                           Plan Year.

                  [  ] (2) The following Defined Benefit Plan maintained by the
                           Employer:________________

                  [  ] (3) Describe method for providing the top-heavy minimum
                           contribution:_________________

         [  ] c.  LIMITATION ON ANNUAL ADDITIONS. This c. should be checked only
                  if the Employer maintains another Defined Contribution Plan in
                  which any Participant is a participant, and the Employer will
                  not apply the rules set forth under Section 7.2 of the BPD.
                  Instead, the Employer will limit Annual Additions in the
                  following manner:

? 2001 SunTrust Bank

                                       23

<PAGE>

[X] 73.  SPECIAL DEFINITION OF DISABLED. In applying the allocation conditions
         under Parts 4B and 4C, the special vesting provisions under Part 6, and
         the distribution provisions under Parts 9 and 10 of this Agreement, the
         following definition of Disabled applies instead of the definition
         under Section 22.53 of the BPD: means unable to engage in any
         substantial gainful activity of Participant's current job duties, or
         any other available position of comparable pay and benefits with
         Employer, by reason of any medically determinable physical or mental
         impairment that can be expected to result in death or which has lasted
         or can be expected to last for a continuous period of not less than 12
         months. The permanence and degree of impairment shall be supported by
         medical evidence.

         [NOTE: Any definition included under this #73 must satisfy the
         requirements of Section 1.401(a)(4) of the regulations and must be
         applied uniformly to all Participants.]

[X] 74.  FAIL-SAFE COVERAGE PROVISION. [This selection #74 must be checked to
         apply the Fail-Safe Coverage Provision under Section 2.7 of the BPD.]

         [X] a.   The Fail-Safe Coverage Provision described in Section 2.7 of
                  the BPD applies without modification.

         [ ] b.   The Fail-Safe Coverage Provisions described in Section 2.7 of
                  the BPD applies with the following modifications:

                  [ ] (1)  The special rule for Top-Heavy Plans under Section
                           2.7(a) of the BPD does not apply.

                  [ ] (2)  The Fail-Safe Coverage Provision is based on Included
                           Compensation as described under Section 2.7(d) of the
                           BPD.

[ ] 75.  ELECTION NOT TO PARTICIPATE (SEE SECTION 1.10 OF THE BPD). An Employee
         may make a one-time irrevocable election not to participate under the
         Plan upon inception of the Plan or at any time prior to the time the
         Employee first becomes eligible to participate under any plan
         maintained by the Employer. [NOTE: Use of this provision could result
         in a violation of the minimum coverage rules under Code Section
         410(b).]

[ ] 76.  PROTECTED BENEFITS. If there are any Protected Benefits provided under
         this Plan that are not specifically provided for under this Agreement,
         check this #76 and attach an addendum to this Agreement describing the
         Protected Benefits.

? 2001 SunTrust Bank

                                       24

<PAGE>

                                 SIGNATURE PAGE

By signing this page, the Employer agrees to adopt (or amend) the Plan which
consists of BPD #02 and the provisions elected in this Agreement. The Employer
agrees that the Prototype Sponsor has no responsibility or liability regarding
the suitability of the Plan for the Employer's needs or the options elected
under this Agreement. It is recommended that the Employer consult with legal
counsel before executing this Agreement.

77.      NAME AND TITLE OF AUTHORIZED REPRESENTATIVE(S):  SIGNATURE(S):  DATE:

         Sandra B. Cochran, President                     _____________  _______

         ___________________________________              _____________  _______

         ___________________________________              _____________  _______

78.      EFFECTIVE DATE OF THIS AGREEMENT:

         [ ] a.   NEW PLAN. Check this selection if this is a new Plan.
                  Effective Date of the Plan is:_________

         [X] b.   RESTATED PLAN. Check this selection if this is a restatement
                  of an existing plan. Effective Date of the restatement is:
                  September 15, 2003

                  (1) Designate the plan(s) being amended by this restatement:
                           Books-A-Million, Inc. 401(k) Profit Sharing Plan

                  (2) Designate the original Effective Date of this Plan
                           (optional): December 31, 1972

         [ ] c.   AMENDMENT BY PAGE SUBSTITUTION. Check this selection if this
                  is an amendment by substitution of certain pages of this
                  Adoption Agreement. [If this c. is checked, complete the
                  remainder of this Signature Page in the same manner as the
                  Signature Page being replaced.]

                  (1) Identify the page(s) being replaced: _____________________

                  (2) Effective Date(s) of such changes: _______________________

         [ ] d.   SUBSTITUTION OF SPONSOR. Check this selection if a successor
                  to the original plan sponsor is continuing this Plan as a
                  successor sponsor, and substitute page 1 to identify the
                  successor as the Employer.

                  (1) Effective Date of the amendment is: ______________________

[X] 79.  Check this #79 if any SPECIAL EFFECTIVE DATES apply under Appendix A of
         this Agreement and complete the relevant sections of Appendix A.

80.      PROTOTYPE SPONSOR INFORMATION. The Prototype Sponsor will inform the
         Employer of any amendments made to the Plan and will notify the
         Employer if it discontinues or abandons the Plan. The Employer may
         direct inquiries regarding the Plan or the effect of the Favorable IRS
         Letter to the Prototype Sponsor or its authorized representative at the
         following location:

         a.       NAME OF PROTOTYPE SPONSOR (OR AUTHORIZED REPRESENTATIVE):

                  SunTrust Bank

         b.       ADDRESS OF PROTOTYPE SPONSOR (OR AUTHORIZED REPRESENTATIVE):

                  8515 E. Orchard Rd. Greenwood Village, CO 80111

         c.       TELEPHONE NUMBER OF PROTOTYPE SPONSOR (OR AUTHORIZED
                  REPRESENTATIVE):

                  1-800-211-8757

IMPORTANT INFORMATION ABOUT THIS PROTOTYPE PLAN. A failure to properly complete
the elections in this Agreement or to operate the Plan in accordance with
applicable law may result in disqualification of the Plan. The Employer may rely
on the Favorable IRS Letter issued by the National Office of the Internal
Revenue Service to the Prototype Sponsor as evidence that the Plan is qualified
under Section 401 of the Code, to the extent provided in Announcement 2001-77.
The Employer may not rely on the Favorable IRS Letter in certain circumstances
or with respect to certain qualification requirements, which are specified in
the Favorable IRS Letter issued with respect to the Plan and in Announcement
2001-77. In order to obtain reliance in such circumstances or with respect to
such qualification requirements, the Employer must apply to the office of
Employee Plans Determinations of the Internal Revenue Service for a
determination letter. See Section 22.87 of the BPD.

? 2001 SunTrust Bank

                                       25

<PAGE>

                               TRUSTEE DECLARATION

By signing this Trustee Declaration, the Trustee agrees to the duties,
responsibilities and liabilities imposed on the Trustee by the BPD #02 and this
Agreement.

81.      NAME(S) OF TRUSTEE(S):     SIGNATURE(S) OF TRUSTEE(S):        DATE:

         SunTrust Bank              ______________________             _________

         ______________________     ______________________             _________

         ______________________     ______________________             _________

         ______________________     ______________________             _________

         ______________________     ______________________             _________

         ______________________     ______________________             _________

         ______________________     ______________________             _________

         ______________________     ______________________             _________

82.      EFFECTIVE DATE OF THIS TRUSTEE DECLARATION:____________________________

83.      THE TRUSTEE'S INVESTMENT POWERS ARE:

 [ ] a.  DISCRETIONARY TRUSTEE. The Trustee has discretion to invest Plan
         assets. This discretion is limited to the extent Participants are
         permitted to give investment direction, or to the extent the Trustee is
         subject to direction from the Plan Administrator, the Employer, an
         Investment Manager or other Named Fiduciary.

 [X] b.  DIRECTED TRUSTEE ONLY. The Trustee may only invest Plan assets as
         directed by Participants or by the Plan Administrator, the Employer, an
         Investment Manager or other Named Fiduciary.

 [ ] c.  SEPARATE TRUST AGREEMENT. The Trustee's investment powers are
         determined under a separate trust document which replaces (or is
         adopted in conjunction with) the trust provisions under the BPD. [NOTE:
         The separate trust document is incorporated as part of this Plan and
         must be attached hereto. The responsibilities, rights and powers of the
         Trustee are those specified in the separate trust agreement. If this c.
         is checked, the Trustee need not sign or date this Trustee Declaration
         under #81 above.]

? 2001 SunTrust Bank

                                       26

<PAGE>

                           CO-SPONSOR ADOPTION PAGE #1

[X]  CHECK THIS SELECTION AND COMPLETE THE REMAINDER OF THIS PAGE IF A RELATED
     EMPLOYER WILL EXECUTE THIS PLAN AS A COSPONSOR. [NOTE: Only a Related
     Employer (as defined in Section 22.164 of the BPD) that executes this
     Co-Sponsor Adoption Page may adopt the Plan as a Co-Sponsor. See Article 21
     of the BPD for rules relating to the adoption of the Plan by a CoSponsor.
     If there is more than one Co-Sponsor, each one should execute a separate
     Co-Sponsor Adoption Page. Any reference to the "Employer" in this Agreement
     is also a reference to the Co-Sponsor, unless otherwise noted.]

84.  NAME OF CO-SPONSOR: American Internet Service, Inc.

85.  EMPLOYER IDENTIFICATION NUMBER (EIN) OF THE CO-SPONSOR: 63-1238069

By signing this page, the Co-Sponsor agrees to adopt (or to continue its
participation in) the Plan identified on page 1 of this Agreement. The Plan
consists of the BPD #02 and the provisions elected in this Agreement.

86.      NAME AND TITLE OF AUTHORIZED REPRESENTATIVE(S):  SIGNATURE(S):  DATE:

         Sandra B. Cochran, President                     _____________  _______

         ____________________________________             _____________  _______

         ____________________________________             _____________  _______

87.  EFFECTIVE DATE OF THIS CO-SPONSOR ADOPTION PAGE: September 15, 2003

     [  ] a.   Check here if this is the initial adoption of a new Plan by the
               Co-Sponsor.

     [  ] b.   Check here if this is an amendment or restatement of an existing
               plan maintained by the Co-Sponsor, which is merging into the Plan
               being adopted.

               (1)  Designate the plan(s) being amended by this restatement:
                    ______________________

               (2)  Designate the original Effective Date of the Co-Sponsor's
                    Plan (optional):__________________

[  ] 88. ALLOCATION OF CONTRIBUTIONS. If this #103 is checked, contributions
         made by the Related Employer signing this CoSponsor Adoption Page (and
         any forfeitures relating to such contributions) will be allocated only
         to Participants actually employed by the Related Employer making the
         contribution and Employees of the Related Employer will not share in an
         allocation of contributions (or forfeitures relating to such
         contributions) made by the Employer or any other Related Employer.
         [NOTE: The selection of this #103 may require additional testing of the
         Plan. See Section 21.3 of the BPD.]

[  ] 89. DESCRIBE ANY SPECIAL EFFECTIVE DATES: _________________________________

? 2001 SunTrust Bank

                                       27

<PAGE>

                           CO-SPONSOR ADOPTION PAGE #2

[X]  CHECK THIS SELECTION AND COMPLETE THE REMAINDER OF THIS PAGE IF A RELATED
     EMPLOYER WILL EXECUTE THIS PLAN AS A CO-SPONSOR. [NOTE: Only a Related
     Employer (as defined in Section 22.164 of the BPD) that executes this
     Co-Sponsor Adoption Page may adopt the Plan as a Co-Sponsor. See Article 21
     of the BPD for rules relating to the adoption of the Plan by a Co-Sponsor.
     If there is more than one Co-Sponsor, each one should execute a separate
     Co-Sponsor Adoption Page. Any reference to the "Employer" in this Agreement
     is also a reference to the Co-Sponsor, unless otherwise noted.]

90.  NAME OF CO-SPONSOR: American Wholesale Book Company, Inc.

91.  EMPLOYER IDENTIFICATION NUMBER (EIN) OF THE CO-SPONSOR: 63-1071940

By signing this page, the Co-Sponsor agrees to adopt (or to continue its
participation in) the Plan identified on page 1 of this Agreement. The Plan
consists of the BPD #02 and the provisions elected in this Agreement.

92.      NAME AND TITLE OF AUTHORIZED REPRESENTATIVE(S):  SIGNATURE(S):  DATE:

         Sandra B. Cochran, President                     _____________  _______

         _________________________________                _____________  _______

         _________________________________                _____________  _______

93.  EFFECTIVE DATE OF THIS CO-SPONSOR ADOPTION PAGE: September 15, 2003

     [  ] a.   Check here if this is the initial adoption of a new Plan by the
               Co-Sponsor.

     [  ] b.   Check here if this is an amendment or restatement of an existing
               plan maintained by the Co-Sponsor, which is merging into the Plan
               being adopted.

               (1) Designate the plan(s) being amended by this restatement:
                   ____________________________

               (2) Designate the original Effective Date of the Co-Sponsor's
                   Plan (optional): ____________________

[  ] 94. ALLOCATION OF CONTRIBUTIONS. If this #109 is checked, contributions
         made by the Related Employer signing this Co-Sponsor Adoption Page (and
         any forfeitures relating to such contributions) will be allocated only
         to Participants actually employed by the Related Employer making the
         contribution and Employees of the Related Employer will not share in an
         allocation of contributions (or forfeitures relating to such
         contributions) made by the Employer or any other Related Employer.
         [NOTE: The selection of this #109 may require additional testing of the
         Plan. See Section 21.3 of the BPD.]

[  ] 95. DESCRIBE ANY SPECIAL EFFECTIVE DATES:__________________________________

? 2001 SunTrust Bank

                                       28

<PAGE>

                           CO-SPONSOR ADOPTION PAGE #3

[X]  CHECK THIS SELECTION AND COMPLETE THE REMAINDER OF THIS PAGE IF A RELATED
     EMPLOYER WILL EXECUTE THIS PLAN AS A CO-SPONSOR. [NOTE: Only a Related
     Employer (as defined in Section 22.164 of the BPD) that executes this
     Co-Sponsor Adoption Page may adopt the Plan as a Co-Sponsor. See Article 21
     of the BPD for rules relating to the adoption of the Plan by a Co-Sponsor.
     If there is more than one Co-Sponsor, each one should execute a separate
     Co-Sponsor Adoption Page. Any reference to the "Employer" in this Agreement
     is also a reference to the Co-Sponsor, unless otherwise noted.]

96.      NAME OF CO-SPONSOR: NetCentral, Inc.

97.      EMPLOYER IDENTIFICATION NUMBER (EIN) OF THE CO-SPONSOR: 62-1596749

By signing this page, the Co-Sponsor agrees to adopt (or to continue its
participation in) the Plan identified on page 1 of this Agreement. The Plan
consists of the BPD #02 and the provisions elected in this Agreement.

98.      NAME AND TITLE OF AUTHORIZED REPRESENTATIVE(S):  SIGNATURE(S):  DATE:

         Terrance G. Finley, President                    _____________  _______

         _____________________________________            _____________  _______

         _____________________________________            _____________  _______

99.      EFFECTIVE DATE OF THIS CO-SPONSOR ADOPTION PAGE: September 15, 2003

     [  ] a.   Check here if this is the initial adoption of a new Plan by the
               Co-Sponsor.

     [  ] b.   Check here if this is an amendment or restatement of an existing
               plan maintained by the Co-Sponsor, which is merging into the Plan
               being adopted.

               (1) Designate the plan(s) being amended by this restatement:
                   ______________________

               (2) Designate the original Effective Date of the Co-Sponsor's
                   Plan (optional): _____________________

[  ] 100. ALLOCATION OF CONTRIBUTIONS. If this #116 is checked, contributions
          made by the Related Employer signing this Co-Sponsor Adoption Page
          (and any forfeitures relating to such contributions) will be allocated
          only to Participants actually employed by the Related Employer making
          the contribution and Employees of the Related Employer will not share
          in an allocation of contributions (or forfeitures relating to such
          contributions) made by the Employer or any other Related Employer.
          [NOTE: The selection of this #116 may require additional testing of
          the Plan. See Section 21.3 of the BPD.]

[  ] 101. DESCRIBE ANY SPECIAL EFFECTIVE DATES: ________________________________

? 2001 SunTrust Bank

                                       29
<PAGE>

                           CO-SPONSOR ADOPTION PAGE #4

[X] CHECK THIS SELECTION AND COMPLETE THE REMAINDER OF THIS PAGE IF A RELATED
EMPLOYER WILL EXECUTE THIS PLAN AS A CO-SPONSOR. [NOTE: Only a Related Employer
(as defined in Section 22.164 of the BPD) that executes this Co-Sponsor Adoption
Page may adopt the Plan as a Co-Sponsor. See Article 21 of the BPD for rules
relating to the adoption of the Plan by a Co-Sponsor. If there is more than one
Co-Sponsor, each one should execute a separate Co-Sponsor Adoption Page. Any
reference to the "Employer" in this Agreement is also a reference to the
Co-Sponsor, unless otherwise noted.]

102.     NAME OF CO-SPONSOR: booksamillion.com, Inc.

103.     EMPLOYER IDENTIFICATION NUMBER (EIN) OF THE CO-SPONSOR: 63-1263503

By signing this page, the Co-Sponsor agrees to adopt (or to continue its
participation in) the Plan identified on page 1 of this Agreement. The Plan
consists of the BPD #02 and the provisions elected in this Agreement.

104.     NAME AND TITLE OF AUTHORIZED REPRESENTATIVE(S):  SIGNATURE(S):  DATE:

         Terrance G. Finley, President                    _____________  _______

         _______________________________________________  _____________  _______

         _______________________________________________  _____________  _______

105.     EFFECTIVE DATE OF THIS CO-SPONSOR ADOPTION PAGE: September 15, 2003

         [  ] a.  Check here if this is the initial adoption of a new Plan by
                  the Co-Sponsor.

         [  ] b.  Check here if this is an amendment or restatement of an
                  existing plan maintained by the Co-Sponsor, which is merging
                   into the Plan being adopted.

                  (1) Designate the plan(s) being amended by this restatement:
                      ____________________________________

                  (2) Designate the original Effective Date of the Co-Sponsor's
                      Plan (optional): ________________________

[  ]106. ALLOCATION OF CONTRIBUTIONS. If this #123 is checked, contributions
         made by the Related Employer signing this CoSponsor Adoption Page (and
         any forfeitures relating to such contributions) will be allocated only
         to Participants actually employed by the Related Employer making the
         contribution and Employees of the Related Employer will not share in an
         allocation of contributions (or forfeitures relating to such
         contributions) made by the Employer or any other Related Employer.
         [NOTE: The selection of this #123 may require additional testing of the
         Plan. See Section 21.3 of the BPD.]

[  ]107. DESCRIBE ANY SPECIAL EFFECTIVE DATES: _______________________________

? 2001 SunTrust Bank

                                       30
<PAGE>

                      APPENDIX A - SPECIAL EFFECTIVE DATES

A-1      [X]      ELIGIBILITY CONDITIONS. The eligibility conditions specified
                  in Part 1 of this Agreement are effective: January 1, 2004.
                  Prior to January 1, 2004, the minimum age and service
                  conditions for becoming an Eligible Participant were one Year
                  of Service and age 21.

A-2      [ ]      ENTRY DATE. The Entry Date provisions specified in Part 2 of
                  this Agreement are effective:_________________________________

A-3      [ ]      SECTION 401(k) DEFERRALS. The provisions regarding Section
                  401(k) Deferrals selected under Part 4A of this Agreement are
                  effective:____________________________________________________

A-4      [ ]      MATCHING CONTRIBUTION FORMULA. The Employer Matching
                  Contribution formula(s) selected under Part 4B of this
                  Agreement are effective:______________________________________

A-5      [ ]      EMPLOYER CONTRIBUTION FORMULA. The Employer Nonelective
                  Contribution formula(s) selected under Part 4C of this
                  Agreement are effective:______________________________________

A-6      [ ]      ALLOCATION CONDITIONS FOR RECEIVING AN EMPLOYER MATCHING
                  CONTRIBUTION. The allocation conditions designated under Part
                  4B, #19 of this Agreement are effective:______________________

A-7      [ ]      ALLOCATION CONDITIONS FOR RECEIVING AN EMPLOYER NONELECTIVE
                  CONTRIBUTION. The allocation conditions designated under Part
                  4C, #24 of this Agreement are effective:______________________

A-8      [ ]      SAFE HARBOR 401(k) PLAN PROVISIONS. The Safe Harbor 401(k)
                  Plan provisions under Part 4E of this Agreement are effective:
                  ______________________________________________________________

A-9      [X]      VESTING RULES. The vesting schedules selected under Part 6 of
                  this Agreement are effective: January 1, 2004. Prior to
                  January 1, 2004, there was a six-year graded vesting schedule.

A-10     [ ]      SERVICE CREDITING RULES FOR ELIGIBILITY. The service crediting
                  rules for determining a Year of Service for eligibility
                  purposes under Section 1.4 of the BPD and Part 7 of this
                  Agreement are effective:______________________________________

A-11     [ ]      SERVICE CREDITING RULES FOR VESTING. The service crediting
                  rules for determining a Year of Service for vesting purposes
                  under Section 4.5 of the BPD and Part 7 of this Agreement are
                  effective:____________________________________________________

A-12     [ ]      FORFEITURE PROVISIONS. The forfeiture provisions selected
                  under Part 8 of this Agreement are effective:_________________

A-13     [ ]      DISTRIBUTION PROVISIONS. The distribution options selected
                  under Part 9 of the Agreement are effective for distributions
                  occurring after:______________________________________________

A-14     [ ]      IN-SERVICE DISTRIBUTION PROVISIONS. The in-service
                  distribution options selected under Part 10 of the Agreement
                  are effective for distributions occurring after:______________

A-15     [ ]      FORMS OF DISTRIBUTION. The optional forms of distribution
                  selected under Part 11 of this Agreement are eligible for
                  distributions occurring after:________________________________

A-16     [ ]      SPECIAL EFFECTIVE DATE PROVISIONS FOR MERGED PLANS. If any
                  qualified retirement plans have been merged into this Plan,
                  the provisions of Section 22.59 apply, except as otherwise
                  provided under this A-16:_____________________________________

A-17     [ ]      OTHER SPECIAL EFFECTIVE DATES:________________________________

? 2001 SunTrust Bank

                                       31
<PAGE>

                    APPENDIX B - GUST OPERATIONAL COMPLIANCE

[X]      Check this selection and complete the remainder of this page if this
         Plan is being adopted to comply retroactively with the GUST
         Legislation. An Employer need only check those provisions that apply.
         If this Plan is not being adopted to comply with the GUST Legislation,
         this Appendix B need not be completed and may be removed from the
         Agreement.

[ ]      B-1. HIGHLY COMPENSATED EMPLOYEE RULES. (See Section 20.2 of the
         BPD.)

         [  ] a.  TOP-PAID GROUP TEST. The election under Part 13, #68.a.
                  above to use (or to not use) the Top -Paid Group Test did not
                  apply for the following post-1996 Plan Year(s): _____________.

         [  ] b.  CALENDAR YEAR ELECTION. The election under Part 13, #68.b.
                  above to use (or to not use) the Calendar Year Election did
                  not apply for the following post-1996 Plan Year(s):
                  _______________.

         [  ] c.  The OLD-LAW CALENDAR YEAR Election applied for the Plan Year
                  that began in 1997.

[ ]      B-2. REQUIRED MINIMUM DISTRIBUTIONS. (See Section 10.4 of the BPD.)

         [  ] a.  OPTION TO POSTPONE MINIMUM DISTRIBUTIONS. For calendar year(s)
                  _______________, the Plan permitted Participants (other than
                  Five-Percent Owners) who were still employed with the Employer
                  to postpone minimum distributions in accordance with the
                  Required Beginning Date rules under Section 10.3(a)(1) of the
                  BPD, even though the Plan had not been amended to contain such
                  rules.

         [  ] b.  ELECTION TO STOP REQUIRED MINIMUM DISTRIBUTIONS. Starting
                  in calendar year ______________, a Participant (other than a
                  Five-Percent Owner) who had already started receiving
                  in-service minimum distributions under the Old-Law Required
                  Beginning Date rules may stop receiving such minimum
                  distributions until the Participant's Required Beginning Date
                  under Section 10.3(a)(1) of the BPD. [If this b. is not
                  checked, Participants who began receiving minimum
                  distributions under the Old-Law Required Beginning Date rules
                  must continue to receive such minimum distributions.]

         [  ] c.  APPLICATION OF JOINT AND SURVIVOR ANNUITY RULES. If
                  Employees are permitted to stop their required minimum
                  distributions under b. above and the Joint and Survivor
                  Annuity requirements apply to the Plan under Article 9 of the
                  BPD, the Participant:

                  [  ] (1) will           [  ] (2) will not

                  be treated as having a new Distribution Commencement Date when
                  distributions recommence. [NOTE: Do not check this c. if the
                  Plan is not subject to the Joint and Survivor Annuity
                  requirements. See Section 10.4(c) of the BPD for operating
                  rules concerning the application of the Joint and Survivor
                  Annuity rules under this subsection c.]

         [  ] d.  APPLICATION OF PROPOSED REGULATIONS FOR THE 2001 PLAN
                  YEAR. [This d. should be checked only if required minimum
                  distributions made for calendar years beginning on or after
                  January 1, 2001 will be made in accordance with the proposed
                  regulations under Code Section 401(a)(9), which were issued in
                  January 2001. If this d. is checked, required minimum
                  distributions made for calendar years beginning on or after
                  January 1, 2001 may be made in accordance with the proposed
                  regulations, notwithstanding any provision in the Plan to the
                  contrary. An election under this d. applies until the end of
                  the last calendar year beginning before the effective date of
                  final regulations under Code Section 401(a)(9) or such other
                  date specified in guidance published by the Internal Revenue
                  Service. If this d. is not checked, required minimum
                  distributions will continue to be made in accordance with the
                  provisions of Code Section 401(a)(9), without regard to the
                  proposed regulations.]

                  [  ] (1) EFFECTIVE DATE. The election under d. to apply the
                           proposed regulations under Code Section 401(a)(9)
                           applies only for required minimum distributions that
                           are made on or after _______. [In no event may the
                           proposed regulations apply to a required minimum
                           distribution that is made for a calendar year that
                           begins before January 1, 2001.]

? 2001 SunTrust Bank

                                       32
<PAGE>

[  ] B-3. SPECIAL EFFECTIVE DATES.

          [  ] a. INVOLUNTARY DISTRIBUTION THRESHOLD OF $5,000 is first
                  effective under this Plan for distributions made after _______
                  (no earlier than the first day of the first Plan Year
                  beginning on or after August 5, 1997 and no later than the
                  date the Plan is adopted). [If this a. is not checked, the
                  $5,000 threshold applies to all distributions made on or after
                  the first day of the first Plan Year beginning on or after
                  August 5, 1997, except as provided in an earlier restatement
                  or amendment of the Plan. See Section 20.4 of the BPD.]

          [  ] b. FAMILY AGGREGATION is repealed for purposes of determining the
                  allocation of Employer Contributions for Plan Years beginning
                  ________ (no earlier than the first Plan Year beginning on or
                  after January 1, 1997 and no later than the date the Plan is
                  adopted). [If this b. is not checked, family aggregation is
                  repealed as of the first Plan Year beginning on or after
                  January 1, 1997. See Section 20.5 of the BPD.]

          [  ] c. QUALIFIED TRANSPORTATION FRINGES. The inclusion of qualified
                  transportation fringes in the definition of Total Compensation
                  (and Included Compensation) is applicable for years beginning
                  on or after __________ (no earlier than January 1, 1998 and no
                  later than January 1, 2001). [If this c. is not checked, the
                  inclusion of qualified transportation fringes is effective for
                  years beginning on or after January 1, 2001. An earlier date
                  should be entered under this c. only if the Plan was operated
                  to include qualified transportation fringes in Total
                  Compensation (and Included Compensation) during such period.]

[  ] B-4. CODE SECTION 415 LIMITATION. Complete this B-4 if for any Limitation
          Year in which the Code Section 415(e) limitation was applicable under
          Section 7.5 of the BPD, the Code Section 415(e) limitations were
          applied in a manner other than that described in Section 7.5(b) of the
          BPD. Any alternative method described in this B-4 that is used to
          comply with the Code Section 415(e) limitation must be consistent with
          Plan operation.

[  ] B-5. SPECIAL 401(k) PLAN ELECTIONS. (See Article 17 of the BPD)

          [  ] a. ADP/ACP TESTING METHODS DURING GUST REMEDIAL AMENDMENT PERIOD.
                  Check this a. if, in any Plan Year beginning after December
                  31, 1996, but before the adoption of this Agreement, the ADP
                  Test or ACP Test was performed using a different testing
                  method than the one selected under Part 4F, #31.a. or Part 4F,
                  #31.b. and specify the Plan Year(s) in which the other testing
                  method was used:

                  [  ] (1) ADP TEST: ____________

                  [  ] (2) ACP TEST: ____________

          [  ] b. APPLICATION OF SAFE HARBOR 401(k) PLAN PROVISIONS. Check this
                  b. if, prior to the adoption of this Agreement, the Plan was
                  operated in accordance with the Safe Harbor 401(k) Plan
                  provisions, and this Agreement is conforming the document to
                  such operational compliance for the period prior to the
                  adoption of this Agreement. [NOTE: This b. should be checked
                  only if this Agreement is executed within the remedial
                  amendment period applicable to the GUST Legislation. See
                  Article 20 of the BPD.]

                  [  ] (1) GUST EFFECTIVE DATE. The Safe Harbor 401(k) Plan
                           provisions under Part 4E are effective for the Plan
                           Year beginning __________ (may not be earlier than
                           the first Plan Year beginning on or after January 1,
                           1999).

                  [  ] (2) MODIFICATIONS TO PART 4E. Describe here, if
                           applicable, any Safe Harbor 401(k) Plan provisions
                           applied in operation that are not described or are
                           inconsistent with the selections under Part 4E:

                  [NOTE: The Safe Harbor 401(k) Plan provisions under Part 4E of
                  this Agreement will apply for all Plan Years beginning on or
                  after January 1, 1999 or the GUST effective date designated
                  under (1) above unless specifically modified under this (2).]

? 2001 SunTrust Bank

                                       33

</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-13
<SEQUENCE>3
<FILENAME>g88566exv13.txt
<DESCRIPTION>EX-13 PORTIONS OF THE ANNUAL REPORT
<TEXT>
<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

COMPANY PROFILE

Books-A-Million is one of the nation's leading book retailers and sells on the
Internet at www.booksamillion.com. The Company presently operates more than 200
stores in 18 states and the District of Columbia. The Company operates three
distinct store formats, including large superstores operating under the names
Books-A-Million and Books & Co., traditional bookstores operating under the
names Books-A-Million and Bookland, and Joe Muggs Newsstands. The Company's
wholesale operations include American Wholesale Book Company and Book$mart, both
based in Florence, Alabama.

FIVE-YEAR HIGHLIGHTS

<TABLE>
<CAPTION>
                                                                           FOR THE FISCAL YEAR ENDED
                                                     -------------------------------------------------------------------
(In thousands, except per share amounts)             1/31/04 (1)    2/1/03 (2)     2/2/02        2/3/01      1/29/00 (3)
- ----------------------------------------             -----------   -----------   -----------   -----------   -----------
<S>                                                  <C>           <C>           <C>           <C>           <C>
                                                      52 WEEKS      52 weeks      52 weeks      53 weeks      52 weeks
STATEMENT OF OPERATIONS DATA
Net sales                                            $   460,159   $   438,215   $   437,583   $   412,876   $   397,188
Income before cumulative effect of a change
    in accounting principle (2)                            7,201         2,602         3,919         2,980         5,851
Net income                                                 7,201         1,401         3,919         2,980         5,851
Earnings per share - diluted, before cumulative
    effect of a change in accounting principle (2)          0.43          0.16          0.23          0.17          0.32
Earnings per share - diluted                                0.43          0.08          0.23          0.17          0.32
Weighted average shares - diluted                         16,789        16,566        16,945        17,991        18,250
Capital investment                                         9,008        17,042        11,709        12,417        13,462

BALANCE SHEET DATA
Property and equipment, net                          $    49,177   $    57,146   $    56,716   $    60,659   $    64,232
Total assets                                             285,679       307,718       294,858       292,199       287,327
Long-term debt                                            20,640        44,942        38,846        41,526        35,936
Stockholders' equity                                     131,250       122,868       121,338       122,259       120,520

OTHER DATA
Working capital                                      $   104,420   $   112,596   $   105,483   $   103,153   $    92,987
Debt to total capital ratio                                 0.14          0.27          0.24          0.25          0.23

OPERATIONAL DATA
Total number of stores                                       202           207           204           185           180
Number of superstores                                        163           163           157           145           135
Number of traditional stores                                  35            37            40            37            43
Number of Joe Muggs newsstands                                 4             7             7             3             2
</TABLE>

(1)  Effective February 2, 2003, the Company changed its method of accounting
     for inventories to the last-in, first-out method, as discussed in Note 1 to
     the Consolidated Financial Statements.

(2)  Effective February 3, 2002, the Company adopted the provisions of Emerging
     Issues Task Force ("EITF") No. 02-16, Accounting by a Customer (Including a
     Reseller) for Certain Consideration Received from a Vendor, as discussed in
     Note 1 to the Consolidated Financial Statements.

(3)  During the fiscal year ended February 1, 2003, the Company restated its
     consolidated financial statements for the fiscal year ended January 29,
     2000. As a result, financial information for the year ended January 29,
     2000 is unaudited.

                                       1
<PAGE>

BOOKS-A-MILLION
2004 Annual Report

                             LETTER TO STOCKHOLDERS:

Fiscal year 2004 was a successful one for Books-A-Million. After the difficult
retail environment of the past two years and a weak first quarter influenced by
the onset of the war in Iraq, sales rebounded and remained strong throughout the
year. June brought the publication of Harry Potter And The Order Of The Phoenix,
an event that led to record breaking sales and provided strong momentum for our
entire industry.

Sales trends in our core book business were encouraging with several standout
categories. Diet and health, driven by the low carbohydrate diet phenomenon, led
the way. Religion and inspiration, children's books, politics, movie tie-ins and
graphic novels also produced strong sales increases. We had several media driven
blockbuster bestsellers such as The South Beach Diet, The Da Vinci Code, Harry
Potter And The Order Of The Phoenix, Hillary Clinton's memoir Living History and
The Purpose Driven Life. These titles not only sold at record levels but also
spawned spin-offs, non-book product sales and increased sales of related
titles.

During the year we gave renewed focus to our proprietary publishing and import
programs. The trend toward increased custom publishing was pronounced in the
industry last year and we plan to continue to be competitive in this arena. Our
cafe business continued to grow with several new lines of drinks.

The positive sales environment in the latter part of the year allowed us to
pursue a less expensive marketing strategy. We also increased the membership
price of the Millionaire's Club program and continued our efforts in cost
control to produce improved margins and profitability. Our store remodel program
continued with an additional 36 stores converted to our new layout and design
criteria. Approximately half of all stores have now completed our remodel
program. In addition we opened four new stores during the year, relocated one
store and closed nine underperforming stores.

                                        2
<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

Our overall strategy of focusing on top line sales while pursuing improvements
in inventory management and expense control led to positive results. We plan to
build on the progress we have made to deliver improved sales, margin and profits
in the year to come.

Sandy Cochran was named Chief Executive Officer, in addition to her
responsibilities as President, effective February 1, 2004. Together, we will
strive to build on this year's solid results and to add value for both our
shareholders and our associates.

Thank you for your continued interest and support.


/s/ Clyde B. Anderson                                 /s/ Sandra B. Cochran

Clyde B. Anderson                                     Sandra B. Cochran
Executive Chairman of the Board                       President, Chief Executive
                                                      Officer, and Secretary

FINANCIAL HIGHLIGHTS

<TABLE>
<CAPTION>
                                                                                        Fiscal Year Ended
                                                                                 -------------------------------
           (In thousands, except per share amounts)                               1/31/04 (1)         2/1/03 (2)
           ----------------------------------------                              ------------        -----------
<S>                                                                              <C>                 <C>
Net sales                                                                          $ 460,159           $438,215
Operating profit                                                                      15,220              9,285
Income before cumulative effect of change in accounting principle                      7,201              2,602
Net income                                                                             7,201              1,401
Income per share - diluted, before cumulative effect of change in                       0.43               0.16
   accounting principle
Net income per share                                                                    0.43               0.08
</TABLE>

<TABLE>
<CAPTION>
                                                                                              As of
                                                                                  -------------------------------
   (In thousands)                                                                 1/31/04 (1)          2/1/03 (2)
   --------------                                                                 -----------          ----------
<S>                                                                              <C>                  <C>
Working capital                                                                  $    104,420         $  112,596
Total assets                                                                          285,679            307,718
Stockholders' equity                                                                  131,250            122,868
</TABLE>

(1)  Effective February 2, 2003, the Company changed its method of accounting
     for inventories to the last-in, first-out method, as discussed in Note 1 to
     the Consolidated Financial Statements.

(2)  Effective February 3, 2002, the Company adopted the provisions of Emerging
     Issues Task Force ("EITF") No. 02-16, Accounting by a Customer (Including a
     Reseller) for Certain Consideration Received from a Vendor, as discussed in
     Note 1 to the Consolidated Financial Statements.

                                       3

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

SELECTED CONSOLIDATED FINANCIAL DATA

<TABLE>
<CAPTION>
                                                                                            Fiscal Year Ended
                                                                     --------------------------------------------------------------
          (In thousands, except per share data)                      1/31/04 (1)   2/1/03 (2)    2/2/02       2/3/01    1/29/00 (3)
          -------------------------------------                      -----------   ----------    ------       ------    -----------
<S>                                                                  <C>           <C>          <C>          <C>        <C>
STATEMENT OF OPERATIONS DATA:                                         52 WEEKS     52 weeks     52 weeks     53 weeks     52 weeks
Net sales                                                             $ 460,159    $ 438,215    $ 437,583    $ 412,876    $ 397,188
Cost of products sold, including warehouse distribution
 and store occupancy costs                                              334,697      320,704      315,556      299,875      287,649
                                                                      ---------    ---------    ---------    ---------    ---------
Gross profit                                                            125,462      117,511      122,027      113,001      109,539
Operating, selling and administrative expenses                           94,530       92,178       95,870       88,853       82,783
Depreciation and amortization                                            15,712       16,048       15,296       14,499       13,530
                                                                      ---------    ---------    ---------    ---------    ---------
Operating profit                                                         15,220        9,285       10,861        9,649       13,226
Interest expense, net                                                     2,909        4,171        4,429        4,804        4,211
                                                                      ---------    ---------    ---------    ---------    ---------
Income from continuing operations before income taxes and
 cumulative effect of change in accounting principle                     12,311        5,114        6,432        4,845        9,015
Provision for income taxes                                                4,678        1,943        2,444        1,841        3,425
                                                                      ---------    ---------    ---------    ---------    ---------
Income from continuing operations before cumulative effect of
 change in accounting principle                                           7,633        3,171        3,988        3,004        5,590

Discontinued operations:

  Loss from discontinued operations (including impairment charges)         (696)        (917)        (111)         (39)         421
  Income tax benefit (provision)                                            264          348           42           15         (160)
                                                                      ---------    ---------    ---------    ---------    ---------
  Income (loss) from discontinued operations                               (432)        (569)         (69)         (24)         261
                                                                      ---------    ---------    ---------    ---------    ---------
Income before cumulative effect of change in accounting principle         7,201        2,602        3,919        2,980        5,851
Cumulative effect of change in accounting principle, net of
 income taxes (2)                                                            --       (1,201)          --           --           --
                                                                      ---------    ---------    ---------    ---------    ---------
Net income                                                            $   7,201    $   1,401    $   3,919    $   2,980    $   5,851
                                                                      =========    =========    =========    =========    =========

Net income per common share:

BASIC:

  Income from continuing operations before cumulative effect of
   change in accounting principle                                     $    0.47    $    0.20    $    0.24    $    0.17    $    0.32
  Income (loss) from discontinued operations                              (0.03)       (0.04)          --           --         0.01
                                                                      ---------    ---------    ---------    ---------    ---------
  Income before cumulative effect of change in accounting                  0.44         0.16         0.24         0.17         0.33
   principle
  Cumulative effect of change in accounting
   principle (2)                                                             --        (0.07)          --           --           --
                                                                      ---------    ---------    ---------    ---------    ---------
  Net income per share                                                $    0.44    $    0.09    $    0.24    $    0.17    $    0.33
                                                                      =========    =========    =========    =========    =========
Weighted average number of shares outstanding - basic                    16,279       16,190       16,667       17,955       17,981
                                                                      =========    =========    =========    =========    =========

DILUTED:
  Income from continuing operations before cumulative effect of
   change in accounting principle                                     $    0.45    $    0.19    $    0.24    $    0.17    $    0.31
  Income (loss) from discontinued operations                              (0.02)       (0.03)       (0.01)          --         0.01
                                                                      ---------    ---------    ---------    ---------    ---------
  Income before cumulative effect of change in accounting principle        0.43         0.16         0.23         0.17         0.32
  Cumulative effect of change in accounting principle (2)                    --        (0.08)          --           --           --
                                                                      ---------    ---------    ---------    ---------    ---------
  Net income per share                                                $    0.43    $    0.08    $    0.23    $    0.17    $    0.32
                                                                      =========    =========    =========    =========    =========
Weighted average number of shares outstanding - diluted                  16,789       16,566       16,945       17,991       18,250
                                                                      =========    =========    =========    =========    =========
Pro forma amounts assuming the change in accounting principle was
 applied retroactively: (2)

Net income                                                                  N/A          N/A    $   3,866    $   2,728    $   5,772
Net income per share - basic                                                N/A          N/A         0.23         0.15         0.32
Net income per share - diluted                                              N/A          N/A         0.23         0.15         0.32
BALANCE SHEET DATA:
Property and equipment, net                                           $  49,177    $  57,146    $  56,716    $  60,659    $  64,232
Total assets                                                            285,679      307,718      294,858      292,199      287,327
Long-term debt                                                           20,640       44,942       38,846       41,526       35,936
Stockholders' equity                                                    131,250      122,868      121,338      122,259      120,520
OTHER DATA:
Working capital                                                       $ 104,420    $ 112,596    $ 105,483    $ 103,153    $  92,987
</TABLE>

(1)  Effective February 2, 2003, the Company changed its method of accounting
     for inventories to the last-in, first-out method, as discussed in Note 1 to
     the Consolidated Financial Statements.

(2)  Effective February 3, 2002, the Company adopted the provisions of Emerging
     Issues Task Force ("EITF") No. 02-16, Accounting by a Customer (Including a
     Reseller) for Certain Consideration Received from a Vendor, as discussed in
     Note 1 to the Consolidated Financial Statements.

(3)  During the fiscal year ended February 1, 2003, the Company restated its
     consolidated financial statements for the fiscal year ended January 29,
     2000. As a result, financial information for the year ended January 29,
     2000 is unaudited.

                                       4

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

                      MANAGEMENT'S DISCUSSION AND ANALYSIS
                 OF FINANCIAL CONDITION & RESULTS OF OPERATIONS

GENERAL

         The Company was founded in 1917 and currently operates 202 retail
bookstores concentrated primarily in the southeastern United States. Of the 202
stores, 163 are superstores which operate under the names Books-A-Million and
Books & Co., 35 are traditional stores which operate under the Bookland and
Books-A-Million names and four are newsstands which operate under the name Joe
Muggs Newsstand. In addition to the retail store formats, the Company offers its
products over the Internet at www.booksamillion.com and www.joemuggs.com. As of
January 31, 2004, the Company employed approximately 4,800 full and part-time
employees.

         The Company's growth strategy is focused on opening superstores in new
and existing market areas, particularly in the Southeast. In addition to opening
new stores, management intends to continue its practice of reviewing the
profitability trends and prospects of existing stores and closing or relocating
under-performing stores, or converting stores to different formats. With the
Company's focus on superstores, the number of traditional stores has decreased
over the years as new superstores are opened nearby and the traditional stores
are closed. During fiscal 2004, the Company opened four stores, closed nine
stores and relocated one store. In fiscal 2002, the Company began an extensive
remodeling program to bring a consistent look to each store and also to update
equipment. Certain stores completed a major remodeling, including new flooring,
resetting the fixtures and / or relocating the cafe. Other stores completed a
minor remodeling which was limited to resetting fixtures, new signage and paint.
Over the past two years, the remodeled stores have outpaced the chain in
comparable store sales. During fiscal 2004, the Company remodeled 36 stores.
Approximately 50 percent of the Company's stores have been remodeled to date as
part of this remodel program.

         The Company's performance is partially measured based on comparable
store sales, which is similar to most retailers. Comparable store sales are
determined each fiscal quarter during the year based on all stores that have
been open at least 12 full months as of the first day of the fiscal quarter. Any
stores closed during a fiscal quarter are excluded from comparable store sales
as of the first day of the quarter in which they close.

CRITICAL ACCOUNTING POLICIES

Inventories

         Inventory counts are taken throughout the fiscal period. Store
inventory counts are performed by an independent inventory service while
warehouse inventory counts are performed internally. All physical inventory
counts are reconciled to the Company's records. The Company accrues for
inventory shortages based upon historical inventory shortage results.

         Cost is assigned to store and warehouse inventories using the retail
inventory method. Using this method, store and warehouse inventories are valued
by applying a calculated cost-to-retail ratio to the retail value of
inventories. The retail method is an averaging method that is widely used within
the retail industry. Inventory costing also requires certain significant
management estimates and judgments involving markdowns, the allocation of vendor
allowances and shrinkage. These practices affect ending inventories at cost as
well as the resulting gross margins and inventory turnover ratios.

         Effective February 2, 2003, the Company changed from the first-in,
first-out (FIFO) method of accounting for inventories to the last-in, first-out
(LIFO) method. Management believes this change is preferable in that it achieves
a more appropriate matching of revenues and expenses. The impact of this
accounting change was to increase "Costs of Products Sold" in the consolidated
statements of operations by $0.7 million for the fiscal year ended January 31,
2004. This resulted in an after-tax decrease to net income of $0.4 million or a
decrease in net income per diluted share of $0.02. The cumulative effect of a
change in accounting principle from the FIFO method to LIFO method is not
determinable. Accordingly, such change has been accounted for prospectively. In
addition, pro forma amounts from retroactively applying the change cannot be
reasonably estimated and have not been disclosed.

Vendor Allowances

         The Company receives allowances from its vendors related to a variety
of programs and arrangements, including merchandise placement and cooperative
advertising programs. Effective February 3, 2002, the Company adopted the
provisions of Emerging Issues Task Force ("EITF") No. 02-16, Accounting by a
Customer (Including a Reseller) for Certain Consideration Received from a
Vendor, which addresses the accounting for vendor allowances. As a result of the
adoption of this statement, vendor allowances in excess of incremental direct
costs are reflected as a reduction of inventory costs and recognized in cost of
products sold upon the sales of the related inventory. The charge for the
adoption of EITF No. 02-16 at the beginning of fiscal 2003 is reflected as a
cumulative effect of a change in accounting principle of approximately $1.2
million (net of income tax benefit of $736,000), or $0.08 per diluted share.
Prior to fiscal 2003, the Company recognized these vendor allowances over the
period covered by the vendor arrangement.

                                       5

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

Impairment of Long-Lived Assets

         The Company reviews property and equipment and intangibles periodically
to determine whether events or changes in circumstances indicate that their
carrying amounts may not be recoverable or their depreciation or amortization
periods should be accelerated. The Company's long-lived assets are retail store
leasehold improvements, lease-rights intangibles and goodwill. The Company
assesses recoverability based upon several factors, including management's
intention with respect to its stores and those stores' projected undiscounted
cash flows. If an impairment is indicated, an impairment loss is generally
recognized for the amount by which the carrying amount of the assets exceeds the
present value of their projected cash flows. Impairment losses from continuing
operations are included in selling, general and administrative costs. For fiscal
2004, 2003 and 2002, impairment losses of $983,000, $241,000 and $232,000,
respectively, were recorded in selling, general and administrative costs. For
all years presented, the impairment losses related to the retail trade business
segment.

Accrued Expenses

         On a monthly basis, certain material expenses are estimated and accrued
to properly record those expenses in the period incurred. Such estimates include
those made for payroll and employee benefits costs, occupancy costs and
advertising expenses among other items.

         Certain estimates are made based upon analysis of historical results.
Differences in management's estimates and assumptions could result in accruals
that are materially different from the actual results.

Income Taxes

         The Company recognizes deferred tax assets and liabilities for the
expected future tax consequences of events that result in temporary differences
between the amounts recorded in its financial statements and tax returns. Under
this method, deferred tax assets and liabilities are determined based on the
differences between the financial statement and tax bases of assets and
liabilities using enacted tax rates in effect for the year in which the
differences are expected to reverse.

RESULTS OF OPERATIONS

         The following table sets forth statement of operations data expressed
as a percentage of net sales for the periods presented.

<TABLE>
<CAPTION>
                                                                                                       Fiscal Year Ended
                                                                                                 ----------------------------
                                                                                                 1/31/04    2/1/03    2/2/02
                                                                                                 -------    ------    ------
<S>                                                                                              <C>        <C>       <C>
Net sales                                                                                         100.0%     100.0%   100.0%
Gross profit                                                                                       27.3%      26.8%    27.9%
Operating, selling, and administrative expenses                                                    20.6%      21.0%    21.9%
Depreciation and amortization                                                                       3.4%       3.7%     3.5%
Operating profit                                                                                    3.3%       2.1%     2.5%
Interest expense, net                                                                               0.6%       0.9%     1.0%
Income from continuing operations before income taxes and cumulative effect of change in
   accounting principle                                                                             2.7%       1.2%     1.5%
Provision for income taxes                                                                          1.0%       0.5%     0.6%
Income from continuing operations before cumulative effect of change in accounting principle        1.7%       0.7%     0.9%
Loss from discontinued operations (including impairment charges), net of tax                       -0.1%      -0.1%     0.0%
Income before cumulative effect of change in accounting principle                                   1.6%       0.6%     0.9%
Cumulative effect of a change in accounting principle                                               0.0%      -0.3%     0.0%
Net income                                                                                          1.6%       0.3%     0.9%
</TABLE>

FISCAL 2004 COMPARED TO FISCAL 2003

         Consolidated net sales increased $22.0 million to $460.2 million in
fiscal 2004 from $438.2 million in fiscal 2003. Comparable store sales increased
3.3% when compared to the same 52-week period last year. The increase in
comparable store sales was due to an improving economy, as well as strong sales
in categories such as Children's, Fiction and Diet & Health. The Company opened
four new stores during fiscal 2004 and closed nine underperforming stores.

         Net sales for the retail trade segment increased $21.1 million, or
4.9%, to $454.0 million in fiscal 2004 from $432.9 million in fiscal 2003. The
increase in sales was due to an improving economy, as well as strong sales in
categories such as Children's, Fiction and Diet & Health. Net sales for the
electronic commerce segment increased $2.2 million, or 9.3%, to $25.5 million in
fiscal 2004 from $23.3 million in fiscal 2003. This increase was primarily due
to growth in business-to-business sales volume during fiscal 2004.

                                       6

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

         The factors affecting the future trend of comparable store sales
include, among others, overall demand for products the Company sells, the
Company's marketing programs, pricing strategies, store operations and
competition.

         Gross profit, which includes cost of sales, distribution costs and
occupancy costs (including rent, common area maintenance, property taxes,
utilities and merchant association dues), increased $8.0 million, or 6.8%, to
$125.5 million in fiscal 2004 from $117.5 million in fiscal 2003. Gross profit
as a percentage of net sales increased to 27.3% in fiscal 2004 from 26.8% in
fiscal 2003, primarily due to improved sales mix, less promotional discounting
and lower occupancy costs as a percentage of net sales.

         Operating, selling and administrative expenses increased $2.3 million,
or 2.6%, to $94.5 million in fiscal 2004 from $92.2 million in fiscal 2003.
Operating, selling and administrative expenses as a percentage of net sales
decreased to 20.6% in fiscal 2004 from 21.0% in fiscal 2003, primarily due to
the impact of higher comparable store sales as well as strong expense controls.

         Depreciation and amortization decreased $0.3 million, or 2.1% to $15.7
million in fiscal 2004 from $16.0 million in fiscal 2003. Depreciation and
amortization as a percentage of net sales decreased to 3.4% in fiscal 2004 from
3.7% in fiscal 2003, due to lower capital expenditures in fiscal 2004.

         Consolidated operating profit was $15.2 million for fiscal 2004
compared to $9.3 million in fiscal 2003. Operating profit for the retail trade
segment was $14.3 million in fiscal 2004 versus $8.8 million in fiscal 2003.
This increase was primarily attributable to the higher comparable store sales
during fiscal 2004. The operating profit for the electronic commerce segment was
$0.3 million compared to the fiscal 2003 operating loss of $0.5 million. The
improvement in operating results was due to improved gross margin as a result of
increased sales, as well as lower operating costs as a percent to sales.

         Net interest expense decreased $1.3 million, or 30.3%, to $2.9 million
in fiscal 2004 from $4.2 million in fiscal 2003, primarily due to lower average
debt levels and lower average interest rates during fiscal 2004.

         Income taxes were calculated at an effective rate of 38.0% for both
fiscal 2004 and 2003.

         Loss from discontinued operations was $0.7 million in fiscal 2004
compared to $0.9 million in fiscal 2003. The income tax benefit on the loss from
discontinued operations was $0.3 million in fiscal 2004 and in fiscal 2003. Loss
from discontinued operations, net of tax, was $0.4 million in fiscal 2004
compared to $0.6 million in fiscal 2003. These losses represent the results of
four stores that were closed in fiscal 2004 in markets where the Company does
not expect to retain the closed stores' customers at another store.

FISCAL 2003 COMPARED TO FISCAL 2002

         Consolidated net sales increased $0.6 million to $438.2 million in
fiscal 2003 from $437.6 million in fiscal 2002. Comparable store sales decreased
2.6% when compared to the same 52-week period last year. The primary reasons for
the decrease were weak comparable store sales in book categories and lower music
sales (a discontinued line of merchandise). The Company opened six new stores
during fiscal 2003 and closed three underperforming stores (these stores were
not discontinued operations).

         Net sales for the retail trade segment increased $2.2 million, or 0.5%,
to $432.9 million in fiscal 2003 from $430.7 million in fiscal 2002. The slight
increase in sales was due to the six new stores opened during fiscal year 2003.
Net sales for the electronic commerce segment increased $1.1 million, or 4.6%,
to $23.3 million in fiscal 2003 from $22.2 million in fiscal 2002. This increase
was primarily due to growth in business-to-business sales volume during fiscal
2003.

         The factors affecting the future trend of comparable store sales
include, among others, overall demand for products the Company sells, the
Company's marketing programs, pricing strategies, store operations and
competition.

         Gross profit decreased $4.5 million, or 3.7%, to $117.5 million in
fiscal 2003 from $122.0 million in fiscal 2002. Gross profit as a percentage of
net sales decreased to 26.8% in fiscal 2003 from 27.9% in fiscal 2002, primarily
due to higher occupancy costs as a percentage of sales combined with more
promotional discount activity during fiscal 2003. Gross profit includes cost of
sales, distribution costs and occupancy costs (including rent, common area
maintenance, property taxes, utilities and merchant association dues).

         Operating, selling and administrative expenses decreased $3.7 million,
or 3.9%, to $92.2 million in fiscal 2003, from $95.9 million in fiscal 2002.
Operating, selling and administrative expenses as a percentage of net sales
decreased to 21.0% in fiscal 2003 from 21.9% in fiscal 2002, primarily due to
lower corporate expenses.

         Depreciation and amortization increased $0.7 million, or 4.9% to $16.0
million in fiscal 2003 from $15.3 million in fiscal 2002. Depreciation and
amortization as a percentage of net sales increased to 3.7% in fiscal 2003 from
3.5% in fiscal 2002, due to the increased number of superstores operated by the
Company combined with capital improvements made to existing stores during fiscal
2003.

         Consolidated operating profit was $9.3 million for fiscal 2003 compared
to $10.9 million in fiscal 2002. Operating profit for the retail trade segment
was $8.8 million in fiscal 2003 versus $11.2 million in fiscal 2002. This
decrease was primarily attributable to the lower comparable store sales during
fiscal 2003. The operating loss for the electronic commerce segment was $0.5
million compared to the fiscal 2002 loss of $1.7 million. The improvement in
operating results was due to improved gross margin as a percent of sales, as
well as lower operating costs as a percent to sales.

                                       7

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

         Net interest expense decreased $0.2 million, or 5.8%, to $4.2 million
in fiscal 2003 from $4.4 million in fiscal 2002, primarily due to lower average
interest rates during fiscal 2003.

         Income taxes were calculated at an effective rate of 38.0% for both
fiscal 2003 and 2002.

         Loss from discontinued operations was $0.9 million in fiscal 2003
compared to $0.1 million in fiscal 2002. The income tax benefit on the loss from
discontinued operations was $0.3 million in fiscal 2003 compared to $42,000 in
fiscal 2002. Loss from discontinued operations, net of tax, was $0.6 million in
fiscal 2003 compared to $69,000 in fiscal 2002. These losses represent the
results of four stores that were closed in fiscal 2004 in markets where the
Company does not expect to retain the closed stores' customers at another store.

         Effective February 3, 2002, the Company adopted Emerging Issues Task
Force ("EITF") No. 02-16, Accounting by a Customer (Including a Reseller) for
Certain Consideration Received from a Vendor, which addresses the accounting for
vendor allowances. The adoption of this accounting principle resulted in a
cumulative after-tax reduction to net income of $1.2 million, or $0.08 per
diluted share. Additional information is included in Note 1 to the consolidated
financial statements.

SEASONALITY AND QUARTERLY RESULTS

         Similar to many retailers, the Company's business is seasonal, with its
highest retail sales, gross profit and net income historically occurring in the
fourth fiscal quarter. This seasonal pattern reflects the increased demand for
books and gifts during the year-end holiday selling season. Working capital
requirements are generally highest during the third fiscal quarter and the early
part of the fourth fiscal quarter due to the seasonality of the Company's
business. The Company's results of operations depend significantly upon net
sales generated during the fourth fiscal quarter, and any significant adverse
trend in the net sales of such period would have a material adverse impact on
the Company's results of operations for the full year.

         In addition, the Company's results of operations may fluctuate from
quarter to quarter as a result of the amount and timing of sales and profits
contributed by new stores as well as other factors. New stores require the
Company to incur pre-opening expenses and often require several months of
operation before generating acceptable sales volumes. Accordingly, the addition
of a large number of new stores in a particular quarter could adversely affect
the Company's results of operations for that quarter.

LIQUIDITY AND CAPITAL RESOURCES

         The Company's primary sources of liquidity are cash flows from
operations, including credit terms from vendors, and borrowings under its credit
facilities. The Company has an unsecured revolving credit facility that allows
borrowings up to $100.0 million, for which no principal repayments are due until
the facility expires in July 2005. The credit facility has certain financial and
non-financial covenants, the most restrictive of which is the maintenance of a
minimum fixed charge coverage ratio. As of January 31, 2004 and February 1,
2003, $13.1 and $37.4 million, respectively, was outstanding under this credit
facility. The maximum and average outstanding balances during fiscal 2004 were
$77.6 million and $57.5 million, respectively. Outstanding borrowings as of
January 31, 2004 had annual interest rates of 2.75%. Additionally, as of January
31, 2004 and February 1, 2003, the Company had outstanding borrowings under an
industrial revenue bond totaling $7.5 million, which is secured by certain
property.

         The Company's capital expenditures totaled $9.0 million in fiscal 2004.
These expenditures were primarily used for new store openings, renovation and
improvements to existing stores, upgrades and expansion of warehouse
distribution facilities and investment in management information systems.
Management estimates that capital expenditures for fiscal 2005 will be
approximately $14.7 million and that such amounts will be used for purposes
similar to fiscal 2004. Management believes that existing cash balances and net
cash from operating activities, together with borrowings under the Company's
credit facilities, will be adequate to finance the Company's planned capital
expenditures and to meet the Company's working capital requirements for fiscal
2005.

Financial Position

         During fiscal 2004, the Company opened four new stores and closed nine
stores. The store closings, combined with strong inventory management, resulted
in decreased inventory and accounts payable balances at January 31, 2004, as
compared to February 1, 2003. Net property and equipment decreased due to lower
capital expenditures in fiscal 2004. Additionally, long-term debt balances
decreased as of January 31, 2004 compared to February 1, 2003 due to improved
earnings, lower inventory balances and lower capital expenditures.

                                       8

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

Future Commitments

         The following table lists the aggregate maturities of various classes
of obligations and expiration amounts of various classes of commitments related
to Books-A-Million, Inc. at January 31, 2004:

<TABLE>
<CAPTION>
                                                                 Payments Due Under Contractual Obligations
                                                                 ------------------------------------------
           (in thousands)                        Total      FY 2005    FY 2006    FY 2007    FY 2008    FY 2009   Thereafter
           --------------                        -----      -------    -------    -------    -------    -------   ----------
<S>                                            <C>         <C>        <C>        <C>        <C>         <C>       <C>
Long-term debt - revolving credit facility     $  13,140   $          $ 13,140   $     --   $     --    $    --    $     --
Long-term debt - industrial revenue bond           7,500         --      7,500         --         --         --          --
Operating leases                                 116,533     27,561     24,834     19,429     15,910     11,426      17,373
                                               ---------   --------   --------   --------   --------    -------    --------
Total of obligations                           $ 137,173   $ 27,561   $ 45,474   $ 19,429   $ 15,910    $11,426    $ 17,373
                                               =========   ========   ========   ========   ========    =======    ========
</TABLE>

Guarantees

         From time to time, the Company enters into certain types of agreements
that require the Company to indemnify parties against third party claims.
Generally, these agreements relate to: (a) agreements with vendors and
suppliers, under which the Company may provide customary indemnification to its
vendors and suppliers in respect of actions they take at the Company's request
or otherwise on its behalf, (b) agreements with vendors who publish books or
manufacture merchandise specifically for the Company to indemnify the vendors
against trademark and copyright infringement claims concerning the books
published or merchandise manufactured on behalf of the Company, (c) real estate
leases, under which the Company may agree to indemnify the lessors for claims
arising from the Company's use of the property, and (d) agreements with the
Company's directors, officers and employees, under which the Company may agree
to indemnify such persons for liabilities arising out of their relationship with
the Company. The Company has Directors and Officers Liability Insurance, which,
subject to the policy's conditions, provides coverage for indemnification
amounts payable by the Company with respect to its directors and officers up to
specified limits and subject to certain deductibles.

         The nature and terms of these types of indemnities vary. The events or
circumstances that would require the Company to perform under these indemnities
are transaction and circumstance specific. The overall maximum amount of the
obligations cannot be reasonably estimated. Historically, the Company has not
incurred significant costs related to performance under these types of
indemnities. No liabilities have been recorded for these obligations on the
Company's balance sheet at January 31, 2004, as such liabilities are considered
de minimus.

Cash Flows

         Operating activities provided cash of $33,284,000, $10,850,000 and
$24,559,000 in fiscal 2004, 2003 and 2002, respectively, and included the
following effects:

- -    Cash provided by inventories in fiscal 2004 of $12,428,000 was primarily
     the result of increased sales and improved inventory management during the
     year. Cash used by inventories in fiscal 2003 of $15,103,000 was primarily
     the result of expanding the store title base in existing stores. Cash
     provided by inventories in fiscal 2002 was $1,047,000.

- -    Cash used by accounts payable in fiscal 2004 of $11,895,000 was a result of
     lower inventory levels for fiscal 2004. Cash provided by accounts payable
     in fiscal 2003 was $5,472,000 due to higher inventory levels. Accounts
     payable cash flow changes were an insignificant amount in fiscal 2002.

- -    Depreciation and amortization expenses were $15,880,000, $16,331,000 and
     $15,575,000 in fiscal 2004, 2003 and 2002, respectively. The decrease in
     fiscal 2004 was due to decreased capital expenditures during fiscal 2004,
     while the increases in fiscal 2003 and 2002 were due to increased capital
     expenditures in each of the fiscal years.

- -    Cash provided by accrued expenses was $5,074,000, $348,000 and $319,000 in
     fiscal 2004, 2003 and 2002, respectively. The increase in fiscal 2004 was
     primarily due to increases in deferred revenue related to the Company's
     discount card and higher bonus accruals due to the Company's improved
     earnings performance in fiscal 2004.

         Cash used in investing activities in fiscal 2004, 2003 and 2002
reflected a net use of cash of $8,969,000, $16,982,000 and $18,206,000,
respectively. Cash was used primarily to fund capital expenditures for new store
openings, acquisitions of stores, renovation and improvements to existing
stores, warehouse distribution purposes and investments in management
information systems.

         Financing activities used cash of $23,944,000 in fiscal 2004 to repay
debt under the credit facility. Financing activities in fiscal 2003 provided
cash of $5,897,000 from borrowings under the credit facility. In fiscal 2002,
cash used in financing activities was $6,265,000, which was used to repurchase
1,412,000 shares of the Company's common stock and to repay debt under the
credit facility.

                                       9

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

Outlook

         For fiscal 2005, the Company currently expects to open approximately
six to eight new superstores, relocate or remodel approximately 20 to 25 stores
and close approximately two to four stores. Management estimates that capital
expenditures for fiscal 2005 will be approximately $14.7 million and that such
amounts will be used primarily for new store openings, renovations and
improvements to existing stores, upgrades and expansion of warehouse
distribution facilities and investment in management information systems.

NEW ACCOUNTING STANDARDS

         In December 2002, the Financial Accounting Standards Board ("FASB")
issued Statement of Financial Accounting Standards No. 148 ("SFAS 148"),
"Accounting for Stock-Based Compensation - Transition and Disclosure - an
Amendment of FASB No. 123." SFAS 148 amends SFAS 123, "Accounting for
Stock-Based Compensation" ("SFAS 123") to provide alternative methods of
transition for a voluntary change to the fair value based method of accounting
for stock-based employee compensation. In addition, SFAS 148 amends the
disclosure requirements of SFAS 123 to require prominent disclosures in both
annual and interim financial statements about the method of accounting for
stock-based employee compensation and the effect of the method used on reported
results. The disclosure provisions of this statement are effective for financial
statements for fiscal years ending after December 15, 2002, and are included
herein. The Company has not adopted the fair value method of recording stock
options under SFAS No. 123. The FASB has now determined that stock-based
compensation should be recognized as a cost in the financial statements and that
such cost be measured according to the fair value of the stock options. The FASB
has not as yet determined the methodology for calculating fair value and plans
to issue an accounting standard that would become effective in fiscal 2005. The
Company will continue to monitor communications on this subject from the FASB in
order to determine the impact on the Company's financial position, results of
operations or cash flows.

         FASB Interpretation No. 46, "Consolidation of Variable Interest
Entities" ("FIN 46"), was issued in January 2003. This interpretation requires
consolidation of variable interest entities ("VIE"), also formerly referred to
as "special purpose entities," if certain conditions are met. The interpretation
applies immediately to VIE's created after January 31, 2003 and to interests
obtained in VIE's after January 31, 2003. Beginning after June 15, 2003, the
interpretation also applies to VIE's created or interests obtained in VIE's
before January 31, 2003. In December 2003, the FASB issued FASB Interpretation
No. 46R, "Consolidation of Variable Interest Entities--An Interpretation of ARB
51" (revised December 2003) ("FIN 46R"), which includes significant amendments
to previously issued FIN No. 46. Among other provisions, FIN 46R includes
revised transition dates for public entities. The Company is now required to
adopt the provisions of FIN 46R no later than the first quarter of fiscal 2005.
The adoption of this interpretation is not expected to have a material effect on
the Company's financial position, results of operations or cash flows.

         In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement
133 on Derivative Instruments and Hedging Activities" ("SFAS 149"). This
statement amends and clarifies financial accounting and reporting for derivative
instruments, including certain derivative instruments embedded in other
contracts. The provisions of SFAS 149 require that contracts with comparable
characteristics be accounted for similarly. The provisions of SFAS No. 149 are
effective for contracts entered into or modified after June 30, 2003, and for
hedging relationships designated after June 30, 2003. The requirements of SFAS
No. 149 did not have a material impact on the Company's financial position,
results of operations or cash flows.

RELATED PARTY ACTIVITIES

         As discussed in Note 6 of Notes to Consolidated Financial Statements,
the Company conducts business with other entities in which certain officers,
directors and principal stockholders of the Company have controlling ownership
interests. The most significant related party transactions include inventory
purchases from, and sales to, related parties. Related party inventory purchases
were essentially flat in fiscal 2004 when compared to fiscal 2003. Related party
sales transactions increased in fiscal 2004 due to higher sales of book product.
The Company leases certain office, retail and warehouse space from related
parties of which the rents have remained relatively unchanged. Management
believes the terms of these related party transactions are substantially
equivalent to those available from unrelated parties.

                                       10

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

DISCLOSURE REGARDING FORWARD LOOKING STATEMENTS

         This document contains certain forward-looking statements within the
meaning of the Private Securities Litigation Reform Act of 1995 that involve a
number of risks and uncertainties. A number of factors could cause actual
results, performance, achievements of the Company, or industry results to be
materially different from any future results, performance or achievements
expressed or implied by such forward-looking statements. These factors include,
but are not limited to, the competitive environment in the book retail industry
in general and in the Company's specific market areas; inflation; economic
conditions in general and in the Company's specific market areas; the number of
store openings and closings; the profitability of certain product lines; capital
expenditures and future liquidity; liability and other claims asserted against
the Company; uncertainties related to the Internet and the Company's Internet
operations; and other factors referenced herein. In addition, such
forward-looking statements are necessarily dependent upon assumptions, estimates
and dates that may be incorrect or imprecise and involve known and unknown
risks, uncertainties and other factors. Accordingly, any forward-looking
statements included herein do not purport to be predictions of future events or
circumstances and may not be realized. Given these uncertainties, stockholders
and prospective investors are cautioned not to place undue reliance on such
forward-looking statements. The Company disclaims any obligation to update any
such factors or to publicly announce the results of any of the forward-looking
statements contained herein to reflect future events or developments.

                                       11

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

CONSOLIDATED BALANCE SHEETS

<TABLE>
<CAPTION>
                                                                                                 As Of
                                                                                                 -----
                (Dollars in thousands, except per share amounts)                         1/31/04       2/1/03
                ------------------------------------------------                         -------       ------
<S>                                                                                     <C>         <C>
ASSETS
CURRENT ASSETS:

   Cash and cash equivalents                                                            $  5,348    $   4,977
   Accounts receivable, net of allowance for doubtful accounts of $545 and $712,
    respectively                                                                           7,271        7,799
   Related party receivables                                                                 351          437
   Inventories                                                                           211,591      224,019
   Prepayments and other                                                                   5,890        5,380
   Deferred income taxes                                                                   4,446        6,130
                                                                                        --------    ---------
        Total Current Assets                                                             234,897      248,742
                                                                                        --------    ---------
PROPERTY AND EQUIPMENT:

   Land                                                                                      628          628
   Buildings                                                                               6,130        6,118
   Equipment                                                                              67,418       62,193
   Furniture and fixtures                                                                 44,815       44,260
   Leasehold improvements                                                                 47,282       45,899
   Construction in process                                                                   193          270
                                                                                        --------    ---------
     Gross Property and Equipment                                                        166,466      159,368
   Less accumulated depreciation and amortization                                        117,289      102,222
                                                                                        --------    ---------
     Net Property and Equipment                                                           49,177       57,146
                                                                                        --------    ---------
OTHER ASSETS:

   Goodwill, net                                                                           1,368        1,368
   Other                                                                                     237          462
                                                                                        --------    ---------
     Total Other Assets                                                                    1,605        1,830
                                                                                        --------    ---------
     Total Assets                                                                       $285,679    $ 307,718
                                                                                        ========    =========
LIABILITIES AND STOCKHOLDERS' EQUITY
CURRENT LIABILITIES:

   Accounts payable:

     Trade                                                                              $ 87,984    $  99,585
     Related party                                                                         8,777        9,071
   Accrued expenses                                                                       30,189       24,790
   Accrued income taxes                                                                    3,527        2,530
   Current portion of long-term debt                                                          --          170
                                                                                        --------    ---------
     Total Current Liabilities                                                           130,477      136,146
                                                                                        --------    ---------
LONG-TERM DEBT                                                                            20,640       44,942
DEFERRED INCOME TAXES                                                                      1,805        1,703
OTHER LONG-TERM LIABILITIES                                                                1,507        2,059
COMMITMENTS AND CONTINGENCIES
STOCKHOLDERS' EQUITY:

   Preferred stock, $ .01 par value; 1,000,000 shares authorized, no shares
     outstanding                                                                              --           --
   Common stock, $.01 par value; 30,000,000 shares authorized, 18,465,387 and
     18,211,706 shares issued at January 31, 2004 and February 1, 2003,
     respectively                                                                            185          182
   Additional paid-in capital                                                             71,799       70,849
   Treasury stock at cost (2,010,050 shares at January 31, 2004 and February
    1, 2003)                                                                              (5,271)      (5,271)
   Deferred compensation                                                                    (284)          --
   Accumulated other comprehensive loss, net of tax                                         (707)      (1,219)
   Retained earnings                                                                      65,528       58,327
                                                                                        --------    ---------
     Total Stockholders' Equity                                                          131,250      122,868
                                                                                        --------    ---------
     TOTAL LIABILITIES AND STOCKHOLDERS' EQUITY                                         $285,679    $ 307,718
                                                                                        ========    =========
</TABLE>

The accompanying notes are an integral part of these consolidated statements.

                                       12

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

CONSOLIDATED STATEMENTS OF OPERATIONS

<TABLE>
<CAPTION>
                                                                                            Fiscal Year Ended
                                                                                            -----------------
                  (In thousands, except per share data)                              1/31/04       2/1/03      2/2/02
                  -------------------------------------                              -------       ------      ------
                                                                                    52 WEEKS     52 weeks     52 weeks

<S>                                                                                 <C>          <C>          <C>
Net sales                                                                           $ 460,159    $ 438,215    $ 437,583
Cost of products sold, including warehouse distribution and store
 occupancy costs(1)                                                                   334,697      320,704      315,556
                                                                                    ---------    ---------    ---------
   GROSS PROFIT                                                                       125,462      117,511      122,027

Operating, selling and administrative expenses                                         94,530       92,178       95,870
Depreciation and amortization                                                          15,712       16,048       15,296
                                                                                    ---------    ---------    ---------
   OPERATING PROFIT                                                                    15,220        9,285       10,861

Interest expense, net                                                                   2,909        4,171        4,429
                                                                                    ---------    ---------    ---------
   INCOME FROM CONTINUING OPERATIONS BEFORE INCOME TAXES AND CUMULATIVE EFFECT
          OF CHANGE IN ACCOUNTING PRINCIPLE                                            12,311        5,114        6,432

Provision for income taxes                                                              4,678        1,943        2,444
                                                                                    ---------    ---------    ---------
   INCOME FROM CONTINUING OPERATIONS BEFORE CUMULATIVE EFFECT OF CHANGE IN
          ACCOUNTING PRINCIPLE                                                          7,633        3,171        3,988

Discontinued operations:
Loss from discontinued operations (including impairment charges)                         (696)        (917)        (111)
Income tax benefit                                                                        264          348           42
                                                                                    ---------    ---------    ---------
Loss from discontinued operations                                                        (432)        (569)         (69)
                                                                                    ---------    ---------    ---------

   INCOME BEFORE CUMULATIVE EFFECT OF CHANGE IN ACCOUNTING PRINCIPLE                    7,201        2,602        3,919

Cumulative effect of change in accounting principle, net of deferred
 income tax benefit of $ 736                                                               --       (1,201)          --
                                                                                    ---------    ---------    ---------
   NET INCOME                                                                       $   7,201    $   1,401    $   3,919
                                                                                    =========    =========    =========
Net income per common share:
   BASIC:
        Income from continuing operations before cumulative effect of change in
         accounting principle                                                       $    0.47    $    0.20    $    0.24
        Loss from discontinued operations                                               (0.03)       (0.04)          --
                                                                                    ---------    ---------    ---------
        Income before cumulative effect of change in accounting principle                0.44         0.16         0.24
        Cumulative effect of change in accounting principle                                --        (0.07)          --
                                                                                    ---------    ---------    ---------
        Net income per share                                                        $    0.44    $    0.09    $    0.24
                                                                                    =========    =========    =========
        WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING -- BASIC                         16,279       16,190       16,667
                                                                                    =========    =========    =========
   DILUTED:
        Income from continuing operations before cumulative effect of change in
         accounting principle                                                       $    0.45    $    0.19    $    0.24
        Loss from discontinued operations                                               (0.02)       (0.03)       (0.01)
                                                                                    ---------    ---------    ---------
        Income before cumulative effect of change in accounting principle                0.43         0.16         0.23
        Cumulative effect of change in accounting principle                                --        (0.08)          --
                                                                                    ---------    ---------    ---------
        Net income per share                                                        $    0.43    $    0.08    $    0.23
                                                                                    =========    =========    =========
        WEIGHTED AVERAGE NUMBER OF SHARES OUTSTANDING -- DILUTED                       16,789       16,566       16,945
                                                                                    =========    =========    =========

Pro forma amounts assuming the change in accounting principle was applied
 retroactively:
NET INCOME                                                                                N/A          N/A    $   3,866
NET INCOME PER SHARE - BASIC                                                              N/A          N/A    $    0.23
NET INCOME PER SHARE - DILUTED                                                            N/A          N/A    $    0.23
</TABLE>

(1)  Inventory purchases from related parties were $30,380, $30,212 and $29,679,
     respectively, for the years presented above.

  The accompanying notes are an integral part of these consolidated statements.

                                       13

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

CONSOLIDATED STATEMENTS OF CHANGES IN STOCKHOLDERS' EQUITY

<TABLE>
<CAPTION>
                                                                                                      Accumulated
                              Common Stock   Additional   Treasury Stock                                 Other          Total
                             --------------    Paid-In   ----------------     Deferred     Retained  Comprehensive   Stockholders
     (In thousands)          Shares  Amount    Capital   Shares   Amount    Compensation   Earnings  Income (Loss)      Equity
     --------------          ------  ------    -------   ------   ------    ------------   --------  -------------      ------
<S>                          <C>     <C>     <C>         <C>     <C>        <C>            <C>       <C>             <C>
BALANCE, FEBRUARY 3, 2001    18,092  $  181  $   70,634     598  $ (1,563)  $         --   $ 53,007  $          --   $    122,259

Net income                                                                                                   3,919          3,919
Cumulative effect of
 accounting change for
 derivative instruments,
 net of tax benefit of $285                                                                                   (465)          (465)

Unrealized loss on
 accounting for
 derivative instruments,
 net of tax benefit
 of $461                                                                                                      (752)          (752)
                                                                                                                     ------------
Subtotal of comprehensive
 income                                                                                                                     2,702
                                                                                                                     ------------
Purchase of treasury
 stock                                                    1,412    (3,708)                                                 (3,708)

Issuance of stock for
 employee stock
 purchase plan                   46      --          83                                                                        83
Exercise of stock
 options                          1                   2                                                                         2
                             ------  ------  ----------  ------  --------   ------------   --------  -------------   ------------
BALANCE, FEBRUARY 2,2002     18,139     181      70,719   2,010    (5,271)            --     56,926         (1,217)       121,338
                             ======  ======  ==========  ======  ========   ============   ========  =============   ============

Net income                                                                                    1,401                         1,401
Unrealized loss on
 accounting for
 derivative instruments                                                                                         (2)            (2)
                                                                                                                     ------------
Subtotal comprehensive
 income                                                                                                                     1,399
                                                                                                                     ------------
Issuance of stock for
 employee stock purchase
 plan                            47       1          85                                                                        86
Exercise of stock options        26                  45                                                                        45
                             ------  ------  ----------  ------  --------   ------------   --------  -------------   ------------
BALANCE, FEBRUARY 1, 2003    18,212     182      70,849   2,010    (5,271)            --     58,327         (1,219)       122,868
                             ======  ======  ==========  ======  ========   ============   ========  =============   ============

Net income                                                                                    7,201                         7,201
Unrealized gain on
 accounting for
 derivative instruments,
 net of tax provision
 of $139                                                                                                       228            228
Reclassification of
 unrealized loss
 related to
 de-designation of cash
 flow hedge, net of tax
 benefit of $ 174                                                                                              284            284
                                                                                                                     ------------
Subtotal comprehensive
 income                                                                                                                     7,713
                                                                                                                     ------------
Issuance of restricted
 stock                           34                 284                             (284)                                      --
Issuance of stock for
 employee stock purchase
 plan                            42                  83                                                                        83
Exercise of stock
 options                        177       3         442                                                                       445
Tax benefit from exercise
 of stock options                                   141                                                                       141
                             ------  ------  ----------  ------  --------   ------------   --------  -------------   ------------
BALANCE, JANUARY 31, 2004    18,465  $  185   $  71,799   2,010  $ (5,271)  $       (284)  $ 65,528  $        (707)  $    131,250
                             ======  ======  ==========  ======  ========   ============   ========  =============   ============
</TABLE>

The accompanying notes are an integral part of these consolidated statements.

                                       14

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

CONSOLIDATED STATEMENTS OF CASH FLOWS

<TABLE>
<CAPTION>
                                                                                             Fiscal Year Ended
                                                                                   ---------------------------------
                                 (In thousands)                                    1/31/04        2/1/03      2/2/02
                                 --------------                                    -------        ------      ------
<S>                                                                                <C>           <C>          <C>
CASH FLOWS FROM OPERATING ACTIVITIES:

Net income                                                                         $   7,201     $  1,401     $  3,919
Adjustments to reconcile net income to net cash provided by operating
   activities:
     Cumulative effect of change in accounting principle, net of tax                      --        1,201           --
     Depreciation and amortization                                                    15,880       16,331       15,575
     Loss on impairment of assets                                                      1,211          382          232
     Loss on sale of property                                                             73          136          110
     Deferred income tax provision (benefit)                                           1,786           (4)        (134)
     Tax benefit of exercise of stock options                                            141           --           --
     Reclassification of unrealized loss from de-designation of cash flow hedge          284           --           --
     (Increase) decrease in assets, net of effect of acquisition in fiscal 2002:
          Accounts receivable                                                            528          241         (402)
          Related party receivables                                                       86          530        1,391
          Inventories                                                                 12,428      (15,103)       1,047
          Prepayments and other                                                         (510)          59       (1,173)
      Increase (decrease) in liabilities:
          Accounts payable                                                           (11,601)       2,062        3,454
          Related party payables                                                        (294)       3,410       (1,843)
          Accrued income taxes                                                           997         (144)       2,064
          Accrued expenses                                                             5,074          348          319
                                                                                   ---------     --------     --------
          Total adjustments                                                           26,083        9,449       20,640
                                                                                   ---------     --------     --------
                    Net cash provided by operating activities                         33,284       10,850       24,559
                                                                                   ---------     --------     --------
CASH FLOWS FROM INVESTING ACTIVITIES:
Capital expenditures                                                                  (9,008)     (17,042)     (11,709)
Acquisition of stores                                                                     --           --       (6,532)
Proceeds from sale of property and equipment                                              39           60           35
                                                                                   ---------     --------     --------
                    Net cash used in investing activities                             (8,969)     (16,982)     (18,206)
                                                                                   ---------     --------     --------
CASH FLOWS FROM FINANCING ACTIVITIES:
Borrowings under credit facilities                                                   192,490      203,378      186,004
Repayments under credit facilities                                                  (216,790)    (197,283)    (188,197)
Proceeds from exercise of stock options and issuance of common stock under
   employee stock purchase plan                                                          528          131           85
Purchase of treasury stock                                                                --           --       (3,708)
Repayments of other debt                                                                (172)        (329)        (449)
                                                                                   ---------     --------     --------
                    Net cash provided by (used in) financing activities              (23,944)       5,897       (6,265)
                                                                                   ---------     --------     --------
NET INCREASE (DECREASE) IN CASH AND CASH EQUIVALENTS                                     371         (235)          88
CASH AND CASH EQUIVALENTS AT BEGINNING OF YEAR                                         4,977        5,212        5,124
                                                                                   ---------     --------     --------
CASH AND CASH EQUIVALENTS AT END OF YEAR                                           $   5,348     $  4,977     $  5,212
                                                                                   =========     ========     ========
SUPPLEMENTAL DISCLOSURES OF CASH FLOW INFORMATION:
Cash paid during the year for:
   Interest                                                                        $   3,133     $  4,084     $  4,128
                                                                                   =========     ========     ========
   Income taxes, net of refunds                                                    $   1,694     $  1,388     $    955
                                                                                   =========     ========     ========
</TABLE>

The accompanying notes are an integral part of these consolidated statements.

                                       15

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

                   NOTES TO CONSOLIDATED FINANCIAL STATEMENTS

1.   SUMMARY OF SIGNIFICANT ACCOUNTING POLICIES

Business

         Books-A-Million, Inc. and its subsidiaries (the "Company") are
principally engaged in the sale of books, magazines and related items through a
chain of retail bookstores. The Company presently operates 202 bookstores in 18
states and the District of Columbia, which are predominantly located in the
southeastern United States. The Company also operates a retail Internet website.
The Company presently consists of Books-A-Million, Inc., and its two wholly
owned subsidiaries, American Wholesale Book Company, Inc. ("American Wholesale")
and American Internet Service, Inc. ("AIS"). All significant inter-company
balances and transactions have been eliminated in consolidation. For a
discussion of the Company's business segments, see Note 9.

Fiscal Year

         The Company operates on a 52-53 week year, with the fiscal year ending
on the Saturday closest to January 31. Fiscal years 2004, 2003 and 2002 were all
52-week periods.

Use of Estimates in the Preparation of Financial Statements

         The preparation of financial statements in conformity with accounting
principles generally accepted in the United States requires management to make
estimates and assumptions that affect the reported amounts of assets and
liabilities and disclosure of contingent assets and liabilities at the date of
the financial statements and the reported amounts of revenues and expenses
during the reporting period. Actual results could differ from those estimates.

Revenue Recognition

         The Company recognizes revenue from the sale of merchandise at the time
the merchandise is sold and the customer takes delivery. Returns are recognized
at the time the merchandise is returned and processed. At each period end, an
estimate of sales returns is recorded.

         The Company sells its Millionaire's Club Card, which entitles the
customer to receive a ten percent discount on all purchases made during the
twelve-month membership period, for a non-refundable fee. The Company recognizes
this revenue over the twelve-month membership period based upon historical
customer usage patterns. Related deferred revenue is included in accrued
expenses.

Vendor Allowances

         The Company receives allowances from its vendors from a variety of
programs and arrangements, including placement and co-operative advertising
programs. Effective February 3, 2002, the Company adopted the provisions of
Emerging Issues Task Force ("EITF") No. 02-16, Accounting by a Customer
(Including a Reseller) for Certain Consideration Received from a Vendor, which
addresses the accounting for vendor allowances. As a result of the adoption of
this statement, vendor allowances in excess of incremental direct costs are
reflected as a reduction of inventory costs and recognized in costs of goods
sold upon the sale of the related inventory. The charge for the adoption of EITF
No. 02-16 at the beginning of fiscal 2003 is reflected as a cumulative effect of
a change in accounting principle of approximately $1.2 million (net of income
tax benefit of $736,000), or $0.08 per diluted share. Prior to fiscal 2003, the
Company recognized these vendor allowances over the period covered by the vendor
arrangement.

Inventories

         Inventories are valued at the lower of cost or market, using the retail
method. Market is determined based on the lower of replacement cost or estimated
realizable value. Using the retail method, store and warehouse inventories are
valued by applying a calculated cost to retail ratio to the retail value of
inventories.

         Effective February 2, 2003, the Company changed from the first-in,
first-out (FIFO) method of accounting for inventories to the last-in, first-out
(LIFO) method. Management believes this change was preferable in that it
achieves a more appropriate matching of revenues and expenses. The impact of
this accounting change was to increase "Costs of Products Sold" in the
consolidated statements of operations by $0.7 million for the fiscal year ended
January 31, 2004. This resulted in an after-tax decrease to fiscal 2004 net
income of $0.4 million or a decrease in net income per diluted share of $0.02.
The cumulative effect of a change in accounting principle from the FIFO method
to LIFO method is not determinable. Accordingly, such change has been accounted
for prospectively. In addition, pro forma amounts from retroactively applying
the change cannot be reasonably estimated and have not been disclosed.

                                       16
<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

         Physical inventory counts are taken throughout the course of the fiscal
period and reconciled to the Company's records. Accruals for inventory shortages
are estimated based upon historical shortage results.

     Inventories were:

<TABLE>
<CAPTION>
                                                      Fiscal Year Ended
                                                ------------------------------
                                                January 31,       February 1,
    (In thousands)                                 2004              2003
    -------------                               -----------     --------------
<S>                                             <C>             <C>
Inventories (at FIFO)                           $   212,251     $      224,019
LIFO reserve                                           (660)                --
                                                -----------     --------------
Net inventories                                 $   211,591     $      224,019
                                                ===========     ==============
</TABLE>

Property and Equipment

         Property and equipment are recorded at cost. Depreciation on equipment
and furniture and fixtures is provided on the straight-line method over the
estimated service lives, which range from three to seven years. Depreciation of
buildings and amortization of leasehold improvements is provided on the
straight-line basis over the lesser of the assets estimated useful lives
(ranging from 10 to 40 years) or, if applicable, the periods of the leases.
Maintenance and repairs are charged to expense as incurred. Improvement costs
are capitalized to property accounts and depreciated using applicable annual
rates. The cost and accumulated depreciation of assets sold, retired or
otherwise disposed of are removed from the accounts, and the related gain or
loss is credited or charged to income.

Impairment of Long-Lived Assets

         The Company reviews property and equipment and intangibles periodically
to determine whether events or changes in circumstances indicate that their
carrying amounts may not be recoverable or their depreciation or amortization
periods should be accelerated. The Company's long-lived assets are retail store
leasehold improvements, lease-rights intangibles and goodwill. The Company
assesses recoverability based upon several factors, including management's
intention with respect to its stores and those stores' projected undiscounted
cash flows. If impairment is indicated, an impairment loss is generally
recognized for the amount by which the carrying amount of the assets exceeds the
present value of their projected cash flows. Impairment losses from continuing
operations are included in selling, general and administrative costs. For fiscal
2004, 2003 and 2002, impairment losses of $983,000, $241,000 and $232,000,
respectively, were recorded in selling, general and administrative costs (also
see Note 8 for impairment losses included in discontinued operations). For all
years presented, the impairment losses related to the retail trade business
segment.

Loss from Discontinued Operations

         The Company periodically closes under-performing stores. The Company
believes that a store is a component under Statement of Financial Accounting
Standards ("SFAS") No. 144. Therefore, each store closure would result in the
reporting of a discontinued operation unless the operations and cash flows from
the closed store could be absorbed in some part by a surrounding Company
store(s) within the same market area. Management evaluates certain factors in
determining whether a closed store's operations could be absorbed by a
surrounding store(s); the primary factor considered is the distance to the next
closest Books-A-Million store. When a closed store results in a discontinued
operation, the results of operations of the closed store include store closing
costs and any related asset impairments. See Note 8 for discontinued operations
disclosures.

Store Opening Costs

         Non-capital expenditures incurred in preparation for opening new retail
stores are expensed as incurred.

Store Closing Costs

         The Company continually evaluates the profitability of its stores. When
the Company closes or relocates a store, the Company incurs unrecoverable costs,
including lease termination payments, costs to transfer inventory and usable
fixtures and other costs of vacating the leased location. Such costs are
primarily expensed as incurred and are included in selling, general and
administrative costs. During fiscal 2004, 2003 and 2002, the Company recognized
store closing costs of $219,000, $22,000 and $119,000, respectively.

Advertising Costs

         The costs of advertising are expensed as incurred. Advertising costs,
net of applicable vendor reimbursements, are charged to operating, selling and
administrative expenses, and totaled $2,995,000, $4,204,000 and $7,192,000 for
fiscal years 2004, 2003 and 2002, respectively.

                                       17

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

Insurance Accruals

         The Company is subject to large deductibles under its workers'
compensation and health insurance policies. Amounts are accrued currently for
the estimated cost of claims incurred, both reported and unreported.

Income Taxes

         The Company recognizes deferred tax assets and liabilities for the
expected future tax consequences of events that result in temporary differences
between the amounts recorded in its financial statements and tax returns. Under
this method, deferred tax assets and liabilities are determined based on the
differences between the financial statement and tax bases of assets and
liabilities using enacted tax rates in effect for the year in which the
differences are expected to reverse.

Receivables

         Receivables represent customer (both wholesale and retail), landlord
and other receivables due within one year and are net of any allowance for
doubtful accounts. Net receivables were $7,622,000 and $8,236,000 at January 31,
2004 and February 1, 2003, respectively.

Statements of Cash Flows

         For purposes of the consolidated statements of cash flows, the Company
considers all short-term, highly liquid investments with original maturities of
90 days or less to be cash equivalents.

Earnings Per Share

         Basic net income per share ("EPS") is computed by dividing income
available to common shareholders by the weighted-average number of common shares
outstanding for the period. Diluted EPS reflects the potential dilution that
could occur if stock options granted to employees are exercised and resulted in
the issuance of common stock that then shared in the earnings of the Company.
Diluted EPS has been computed based on the average number of shares outstanding
including the effect of outstanding stock options, if dilutive, in each
respective year. A reconciliation of the weighted average shares for basic and
diluted EPS is as follows:

<TABLE>
<CAPTION>
                                                                 Fiscal Year Ended
                                                           -----------------------------
                 (In thousands)                            1/31/04     2/1/03     2/2/02
- ------------------------------------------------           -------     ------     ------
<S>                                                        <C>         <C>        <C>
Weighted average shares outstanding:
   Basic                                                    16,279     16,190     16,667
   Dilutive effect of stock options outstanding                510        376        278
                                                           -------     ------     ------
   Diluted                                                  16,789     16,566     16,945
                                                           =======     ======     ======
</TABLE>

         Weighted options outstanding of 801,000, 1,577,000 and 1,368,000 for
the years ended January 31, 2004, February 1, 2003 and February 2, 2002,
respectively, were not included in the table above as they were anti-dilutive in
those periods.

Disclosure of Fair Value of Financial Instruments

         Based upon the Company's variable rate debt and the short-term nature
of its other financial instruments, the estimated fair values of the Company's
financial instruments recognized on the balance sheet at January 31, 2004 and
February 1, 2003 approximate their carrying values at those dates.

Stock-Based Compensation

         At January 31, 2004 and February 1, 2003, the Company had one stock
option plan that is described more fully in Note 5. The Company accounts for the
plan under the recognition and measurement principles of Accounting
Pronouncements Bulletin (APB) Opinion No. 25, "Accounting for Stock Issued to
Employees," and related Interpretations. No stock-based employee compensation
cost is reflected in net income, as all options granted under the plan had an
exercise price equal to the market value of the underlying common stock on the
date of grant. The following table illustrates the effect on net income and net
income per common share if the Company had applied the fair value recognition
provisions of Statement of Financial Accounting Standards No. 148 ("SFAS 148"),
"Accounting for Stock-Based Compensation - Transaction and Disclosure - An
Amendment of FASB Statement No. 123," to stock-based employee compensation:

                                       18

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

<TABLE>
<CAPTION>
                                                                            Fiscal Year Ended
                                                                        ---------------------------
       (In thousands, except per share amounts)                         1/31/04   2/1/03    2/2/02
       ----------------------------------------                         -------  --------  --------
<S>                                                                     <C>      <C>       <C>
Net income, as reported                                                 $ 7,201  $  1,401  $  3,919
Deduct: Total stock-based employee compensation expense
   determined under fair value based method for all awards,
   net of tax effects                                                     1,362     1,315     1,133
                                                                        -------  --------  --------
Pro forma net income                                                    $ 5,839  $     86  $  2,786
                                                                        =======  ========  ========
Net income per common share:
   Basic - as reported                                                  $  0.44  $   0.09  $   0.24
   Basic - pro forma                                                    $  0.36  $   0.01  $   0.17
   Diluted - as reported                                                $  0.43  $   0.08  $   0.23
   Diluted - pro forma                                                  $  0.35  $   0.01  $   0.16
</TABLE>

         The fair value of the options granted under the Company's stock option
plan during fiscal 2004, 2003 and 2002 was estimated on their date of grant
using the Black-Scholes option-pricing model with the following weighted average
assumptions: no dividend yield; expected volatility of 1.06%, 1.01% and 1.21%,
respectively; risk free interest rates of 3.87% to 4.90%, 3.63% to 5.10% and
3.76% to 5.71%, respectively; and expected lives of six or ten years.

Accounting for Derivative Instruments and Hedging Activities

         In June 1998, the Financial Accounting Standards Board ("FASB") issued
SFAS No. 133, "Accounting for Derivative Instruments and Hedging Activities,"
amended by SFAS No. 137, "Accounting for Derivative Instruments and Hedging
Activities - Deferral of the Effective Date of FASB Statement No. 133," and SFAS
No. 138, "Accounting for Certain Derivatives and Certain Hedging Activities,"
and SFAS No. 149, "Amendment of SFAS No. 133 on Derivative and Hedging
Activities." SFAS No. 133 established accounting and reporting standards
requiring that every derivative instrument (including certain derivative
instruments embedded in other contracts) be recorded in the balance sheet as
either an asset or liability measured at its fair value. SFAS No. 133 requires
that changes in the derivative's fair value be recognized currently in earnings
unless specific hedge accounting criteria are met. Special accounting for
qualifying hedges allows a derivative's gains and losses to offset related
results on the hedged item in the income statement, and requires that a company
must formally document, designate, and assess the effectiveness of transactions
that receive hedge accounting. The adoption of hedge accounting provided for in
these statements, on February 4, 2001, resulted in a cumulative after-tax
increase to other comprehensive loss, pertaining to years prior to fiscal 2002,
of $465,000. At January 31, 2004 and February 1, 2003, liabilities related to
derivatives are classified as other long-term liabilities totaling $1,507,000
and $2,059,000, respectively.

Shareholders' Equity

         In fiscal 2000, the Board of Directors authorized a common stock
repurchase program for up to $6.0 million of the Company's outstanding shares.
At January 31, 2003 and February 1, 2002, the Company had repurchased 2,010,050
shares for a cost of $5,271,000. Those shares are held in treasury. This
repurchase program was discontinued in March 2004.

         In March 2004, the Board of Directors authorized a new common stock
repurchase program for up to an additional 1.6 million shares, or 10% of the
outstanding stock.

Comprehensive Income (Loss)

         Comprehensive income (loss) is net income or loss, plus certain other
items that are recorded directly to stockholders' equity. The only such items
currently applicable to the Company are the unrealized gains (losses) on the
derivative instruments as explained in Note 3.

Recent Accounting Pronouncements

         In December 2002, the Financial Accounting Standards Board ("FASB")
issued Statement of Financial Accounting Standards No. 148 ("SFAS 148"),
"Accounting for Stock-Based Compensation - Transition and Disclosure - an
Amendment of FASB No. 123." SFAS 148 amends SFAS 123, "Accounting for
Stock-Based Compensation," ("SFAS 123") to provide alternative methods of
transition for a voluntary change to the fair value based method of accounting
for stock-based employee compensation. In addition, SFAS 148 amends the
disclosure requirements of SFAS 123 to require prominent disclosures in both
annual and interim financial statements about the method of accounting for
stock-based employee compensation and the effect of the method used on reported
results. The disclosure provisions of this statement are effective for financial
statements for fiscal years ending after December 15, 2002, and are included
herein. The Company has not adopted the fair value method of recording stock
options under SFAS No. 123. The FASB has now determined that stock-based
compensation should be recognized as a cost in the financial statements and that
such cost be measured according to the fair value of the stock options. The FASB
has not as yet determined the methodology for calculating fair value and plans
to issue an accounting standard that would become effective in fiscal 2005. The
Company will continue to monitor communications on this subject from the FASB in
order to determine the impact on the Company's financial position, results of
operations or cash flows.

                                       19

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

         FASB Interpretation No. 46, "Consolidation of Variable Interest
Entities," ("FIN 46"), was issued in January 2003. This interpretation requires
consolidation of variable interest entities ("VIE"), also formerly referred to
as "special purpose entities," if certain conditions are met. The interpretation
applies immediately to VIE's created after January 31, 2003 and to interests
obtained in VIE's after January 31, 2003. Beginning after June 15, 2003, the
interpretation also applies to VIE's created or interests obtained in VIE's
before January 31, 2003. In December 2003, the FASB issued FASB Interpretation
No. 46R, "Consolidation of Variable Interest Entities--An Interpretation of ARB
51," (revised December 2003) ("FIN 46R"), which includes significant amendments
to previously issued FIN No. 46. Among other provisions, FIN 46R includes
revised transition dates for public entities. The Company is now required to
adopt the provisions of FIN 46R no later than the first quarter of fiscal 2005.
The adoption of this interpretation is not expected to have a material effect on
the Company's financial position, results of operations or cash flows.

         In April 2003, the FASB issued SFAS No. 149, "Amendment of Statement
133 on Derivative Instruments and Hedging Activities," ("SFAS 149"). This
statement amends and clarifies financial accounting and reporting for derivative
instruments, including certain derivative instruments embedded in other
contracts. The provisions of SFAS 149 require that contracts with comparable
characteristics be accounted for similarly. The provisions of SFAS No. 149 are
effective for contracts entered into or modified after June 30, 2003, and for
hedging relationships designated after June 30, 2003. The requirements of SFAS
No. 149 did not have a material impact on the Company's financial position,
results of operations or cash flows.

Prior Year Reclassifications

         Certain prior year amounts have been reclassified to conform to the
current year presentation.

2.       INCOME TAXES

         A summary of the components of the income tax provision is as follows
(in thousands):

<TABLE>
<CAPTION>
                                                                   Fiscal Year Ended
                                                        ------------------------------------
                                                         1/31/04        2/1/03       2/2/02
                                                        ---------     ----------   ---------
<S>                                                     <C>           <C>          <C>
Current:
   Federal                                              $   2,916     $    1,567   $   2,450
   State                                                       25             32          86
                                                        ---------     ----------   ---------
                                                        $   2,941     $    1,599   $   2,536
                                                        ---------     ----------   ---------
Deferred:
   Federal                                                  1,609     $       (3)  $    (132)
   State                                                     (136)            (1)         (2)
                                                        ---------     ----------   ---------
                                                            1,473             (4)       (134)
                                                        ---------     ----------   ---------
Provision for income taxes                              $   4,414     $    1,595   $   2,402
                                                        =========     ==========   =========
</TABLE>

         A reconciliation of the federal statutory income tax rate to the
effective income tax rate is as follows:

<TABLE>
<CAPTION>
                                                                  Fiscal Year Ended
                                                        ----------------------------------
                                                        1/31/04       2/1/03        2/2/02
                                                        -------       ------        ------
<S>                                                     <C>           <C>           <C>
Federal statutory income tax rate                        34.0%         34.0%         34.0%
State income tax provision                                0.2%          1.0%          1.3%
Nondeductible meals and entertainment expense             0.6%          2.7%          1.0%
Other                                                     3.2%          0.3%          1.7%
                                                         ----          ----          ----
Effective income tax rate                                38.0%         38.0%         38.0%
                                                         ====          ====          ====
</TABLE>

         Temporary differences (in thousands) which created deferred tax assets
(liabilities) at January 31, 2004 and February 1, 2003, are as follows:

<TABLE>
<CAPTION>
                                                          As of 1/31/04                   As of 2/1/03
                                                   ---------------------------      -------------------------
                                                    CURRENT        NONCURRENT       Current       Noncurrent
                                                   ----------     ------------      --------     ------------
<S>                                                <C>            <C>               <C>          <C>
Depreciation                                       $       --     $     (2,521)     $            $     (2,082)
Accruals                                                3,172               --         2,736               --
Interest rate swap                                        434               --           747               --
Inventory                                                 637               --         2,318               --
State net operating loss carryforwards                     --              831            --              441
Other                                                     203             (115)          329              (62)
                                                   ----------     ------------      --------     ------------
Deferred tax asset (liability)                     $    4,446     $     (1,805)     $  6,130     $     (1,703)
                                                   ==========     ============      ========     ============
</TABLE>

                                       20

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

         At January 31, 2004, the Company had state net operating loss
carryforwards of approximately $20,308,000 that expire beginning in 2006 through
2024.

         No valuation allowance for net deferred income tax assets is deemed
necessary, as the realization of recorded deferred tax assets is considered more
likely than not.

3.       DEBT AND LINES OF CREDIT

         The Company refinanced its credit facility during fiscal 2003. The new
facility allows for unsecured borrowings up to $100 million for which no
principal payments are due until the facility expires in July 2005. Interest on
borrowing is determined based upon applicable LIBOR rates and the Company's rate
spread, which varies depending on the maintenance of certain covenants. The
credit facility has certain financial and non-financial covenants. The most
restrictive financial covenant is the maintenance of a minimum fixed charge
coverage ratio. As of January 31, 2004 and February 1, 2003, $13.1 million and
$37.4 million, respectively, were outstanding under this credit facility. The
maximum and average outstanding balances during fiscal 2004 were $77.6 million
and $57.5 million, respectively. The outstanding borrowings as of January 31,
2004, had annual interest rates of 2.75%.

         The Company is subject to interest rate fluctuations involving its
credit facility. To manage this exposure, the Company utilizes interest rate
swaps to fix the interest rate on variable debt. The Company entered into two
separate $10.0 million interest rate swaps on July 24, 2002. Both swaps expire
in August 2005 and effectively fix the interest rate on $20.0 million of
variable debt at 5.13%, except during the fourth quarter of fiscal 2003, during
which neither swap was in effect. The counter parties to the interest rate swaps
are two of the Company's primary banks. The Company believes the credit and
liquidity risk of the counter parties failing to meet their obligation is remote
as the Company settles its interest position with the banks on a quarterly
basis.

         During fiscal 1996 and fiscal 1995, the Company acquired and
constructed certain warehouse and distribution facilities with the proceeds of
loans made pursuant to an industrial development revenue bond (the "Bond"),
which are secured by a mortgage interest in these facilities. As of January 31,
2004 and February 1, 2003, there were $7.5 million of borrowings outstanding
under these arrangements, which bear interest at variable rates. The net book
value of the collateral property securing the Bond was $5,179,000 as of January
31, 2004. The Bond has a maturity date of December 1, 2019, with a purchase
provision obligating the Company to repurchase the Bond on May 11, 2005, unless
extended by the bondholder. Such an extension may be renewed annually by the
bondholder, at the Company's request, to a date no more than five years from the
renewal date. The Company maintains a $7.5 million interest rate swap that
effectively fixes the interest rate on the Bond at 7.98%. The swap was entered
into in May 1996 and has a term of ten years.

         The Company's hedges are generally designated as cash flow hedges
because they are interest rate swaps that convert variable payments to fixed
payments. Cash flow hedges protect against the variability in future cash
outflows of current or forecasted debt and related interest expense. The changes
in the fair value of these hedges are reported on the balance sheet with a
corresponding adjustment to accumulated other comprehensive income (loss) or in
earnings, depending on the type of hedging relationship. Over time, amounts held
in accumulated other comprehensive income (loss) will be reclassified to
earnings when the hedge transaction affects earnings.

         The Company's interest rate swaps were reported as a liability
classified in other long-term liabilities in the accompanying consolidated
balance sheets at their fair value of $1.5 million and $2.1 million as of
January 31, 2004 and February 1, 2003, respectively. For the fiscal years ended
January 31, 2004, February 1, 2003 and February 2, 2002, adjustments of
$228,000, $(2,000) and $(752,000) were recorded as unrealized gains (losses) in
accumulated other comprehensive income (loss), after-tax. During the fourth
quarter of fiscal 2004, one interest rate swap no longer qualified for hedge
accounting under SFAS No. 133. Therefore, the Company de-designated the hedge
resulting in an expense of approximately $284,000.

4.       LEASES

         The Company leases the premises for its retail bookstores under
operating leases, which expire in various years through the year 2014. Many of
these leases contain renewal options and require the Company to pay executory
costs (such as property taxes, maintenance, and insurance). In addition to fixed
minimum rentals, some of the Company's leases require contingent rentals based
on a percentage of sales.

                                       21

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

         Minimum future rental payments under non-cancelable operating leases
having remaining terms in excess of one year as of January 31, 2004 are as
follows (in thousands):

<TABLE>
<CAPTION>
                                         Future Minimum
   Fiscal Year                                Rent
   -----------                           --------------
<S>                                      <C>
2005                                     $       27,561
2006                                             24,834
2007                                             19,429
2008                                             15,910
2009                                             11,426
Subsequent years                                 17,373
                                         --------------
Total                                    $      116,533
                                         ==============
</TABLE>

         Rental expense for all operating leases consisted of the following (in
thousands):

<TABLE>
<CAPTION>
                                                    FISCAL YEAR ENDED
                                        ----------------------------------------
                                          1/31/04       2/1/03        2/2/02
                                        ----------   ------------  -------------
<S>                                     <C>          <C>           <C>
Minimum rentals                         $   30,519   $     30,157  $      28,880
Contingent rentals                             684            552            595
                                        ----------   ------------  -------------
Total                                   $   31,203   $     30,709  $      29,475
                                        ==========   ============  =============
</TABLE>

5.       EMPLOYEE BENEFIT PLANS

401(k) Profit-Sharing Plan

         The Company and its subsidiaries maintain a 401(k) plan covering all
employees who have completed 6 months of service and who are at least 21 years
of age, and permit participants to contribute from 2% to 15% of compensation to
the plan. Company matching and supplemental contributions are made at
management's discretion. The expense under this plan was $467,000, $437,000 and
$417,000 in fiscal 2004, 2003 and 2002, respectively.

Stock Option Plan

         The Company maintains a stock option plan reserving 3,800,000 shares of
the Company's common stock for grants to executive officers, directors, and key
employees. Prior to January 9, 2001, all options granted to employees become
exercisable in equal annual increments over a five-year period and expire on the
sixth anniversary of the date of grant. On January 9, 2001, the Compensation
Committee of the Board of Directors approved an amendment to the Stock Option
Plan that allows all options granted on or after that date to vest in equal
annual increments over a three-year period and expire on the tenth anniversary
of the date of the grant. All stock options have exercise prices equal to the
fair market value of the common stock on the date of grant. A summary of the
status of the Company's stock option plan is as follows:

<TABLE>
<CAPTION>
                                                                                   Fiscal Year Ended
                                                        ---------------------------------------------------------------------
                                                          JANUARY 31, 2004         February 1, 2003        February 2, 2002
                                                        -------------------      -------------------     --------------------
                                                                  WEIGHTED                 Weighted                 Weighted
                                                                  AVERAGE                   Average                  Average
                                                                  EXERCISE                 Exercise                 Exercise
           (Shares in thousands)                        SHARES     PRICE         Shares      Price       Shares      Price
           ---------------------                        ------   ----------      ------   ----------     ------    ----------
<S>                                                     <C>      <C>             <C>      <C>            <C>       <C>
Outstanding at beginning of year                         2,576   $     4.90       2,469   $     5.30      2,210    $     5.76
Granted                                                    278         6.45         386         2.41        410          3.03
Exercised                                                 (177)        2.51         (26)        1.74         (1)         1.69
Forfeited                                                 (369)        5.24        (253)        5.30       (150)         5.89
                                                        ------   ----------      ------   ----------     ------    ----------
Outstanding at end of year                               2,308   $     5.22       2,576   $     4.90      2,469    $     5.30
                                                        ------   ----------      ------   ----------     ------    ----------
Exercisable at end of year                               1,525   $     5.52       1,468   $     5.60      1,108    $     6.14
                                                        ------   ----------      ------   ----------     ------    ----------
Weighted average fair value of options granted                   $     5.97               $     2.20               $     2.90
                                                        ======   ==========      ======   ==========     ======    ==========
</TABLE>

         During fiscal years 2004, 2003 and 2002, the Company recognized tax
benefits related to the exercise of stock options in the amount of $141,000,
$6,000 and $0, respectively. The tax benefits were credited to paid-in capital
in the respective years.

                                       22

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

         The following table summarizes information about stock options
outstanding at January 31, 2004 (shares in thousands):

<TABLE>
<CAPTION>
                               Options Outstanding                                Options Exercisable
                  ----------------------------------------------------      -------------------------------
                                       Weighted
                      Number            Average                                 Number
                  Outstanding at      Remaining            Weighted         Exercisable at      Weighted
   Range of        January 31,       Contractual            Average          January 31,         Average
Exercise Price         2004          Life (Years)       Exercise Price           2004        Exercise Price
- --------------    --------------     ------------       --------------      --------------   --------------
<S>               <C>                <C>                <C>                 <C>              <C>
$1.38 - $ 2.37          817              7.63           $         1.95             603       $         1.80
$2.39 - $ 7.69        1,055              6.30           $         5.57             517       $         5.91
$8.19 - $13.00          436              1.23           $        10.50             405       $        10.58
                      -----                                                      -----
     Totals           2,308              5.81           $         5.22           1,525       $         5.52
                      =====              ====           ==============           =====       ==============
</TABLE>


         The Company also maintains separate option plans for its subsidiaries.
A total of 40,000 shares of common stock is authorized under these plans and all
40,000 shares were available for issuance as of January 31, 2004.

Employee Stock Purchase Plan

         The Company maintains an employee stock purchase plan under which
400,000 shares of the Company's common stock are reserved for purchase by
employees at 85% of the fair market value of the common stock at the lower of
the market value for the Company's stock as of the beginning of the fiscal year
or the end of the fiscal year. Of the total reserved shares, 224,305 shares have
been purchased as of January 31, 2004.

Executive Incentive Plan

         The Company maintains an Executive Incentive Plan (the "Incentive
Plan"). The Incentive Plan provides for awards to certain executive officers of
both cash and shares of restricted stock. Issuance of awards under the Incentive
Plan is based on the Company achieving pre-established performance goals during
a three consecutive fiscal year performance period. Awards issued under the
Incentive Plan vest based on the grantee's employment at the end of a three year
restriction period which commences at the end of the performance period for
which the awards were issued. Awards under the Incentive Plan are expensed
ratably over the period from the date that the issuance of such awards becomes
probable through the end of the restriction period. Awards granted under the
Incentive Plan for the three year performance period ended January 31, 2004
totaled $284,000. No awards were issued under the Incentive Plan for the three
year performance periods ended February 1, 2003 and February 2, 2002.

6.       RELATED PARTY TRANSACTIONS

         Certain stockholders and directors (including certain officers) of the
Company have controlling ownership interests in other entities with which the
Company conducts business. Transactions between the Company and these various
other entities ("related parties") are summarized in the following paragraphs.

         The Company purchases a substantial portion of its magazines as well as
certain of their seasonal music and newspapers from Anderson Media Corporation
("Anderson Media"), an affiliate through common ownership. During fiscal 2004,
2003 and 2002, purchases of these items from Anderson Media totaled $28,160,000,
$27,736,000 and $27,934,000, respectively. The Company purchases certain of its
collectibles and books from Anderson Press, Inc. ("Anderson Press"), an
affiliate through common ownership. During fiscal 2004, 2003 and 2002, such
purchases from Anderson Press totaled $853,000, $1,153,000 and $440,000,
respectively. The Company purchases certain of its greeting cards and gift
products from C.R. Gibson, Inc., an affiliate through common ownership. The
purchases of these items in fiscal 2004, 2003 and 2002 were $265,000, $460,000
and $368,000, respectively. The Company purchases certain magazine subscriptions
from Magazines.com, an affiliate through common ownership. During fiscal 2004,
2003 and 2002, purchases of these items were $89,000, $59,000 and $58,000,
respectively. The Company purchases content for publication from Publication
Marketing Corporation, an affiliate through common ownership. During fiscal
2004, 2003 and 2002, purchases of these items were $72,000, $56,000 and $38,000,
respectively. The Company purchases various gift products from American
Promotional Events, Inc. ("American Promotional Events"), an affiliate through
common ownership. These items totaled $29,000, $18,000 and $80,000 during fiscal
2004, 2003 and 2002, respectively. The Company utilizes import sourcing and
consolidation services from Anco Far East Importers, LTD ("Anco Far East"), an
affiliate through common ownership. The total paid to Anco Far East was
$910,000, $729,000 and $761,000 for fiscal 2004, 2003 and 2002, respectively.
These amounts paid to Anco Far East primarily included the actual cost of
the product, as well as duty, freight and fees for consolidation and sourcing.
All costs other than the sourcing & consolidation service fees were passed
through from other vendors. Anco Far East fees, net of the pass through, were
$77,000, $73,000 and $76,000, respectively.


                                       23

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

         The Company sold books to (received returns from) Anderson Media in the
amounts of $443,000, $(116,000) and $(31,000) in fiscal 2004, 2003 and 2002,
respectively. The Company's sales to Anderson Media significantly decreased in
fiscal 2003 and 2002; however, returns were still being processed from previous
years, and as a result, net returns were recorded for those years. During fiscal
2004, 2003 and 2002, the Company provided $226,000, $131,000 and $128,000,
respectively, of internet services to Magazines.com. The Company provided
internet services to American Promotional Events of $50,000, $55,000 and $73,000
in fiscal 2004, 2003 and 2002, respectively.

         The Company leases its principal executive offices from a trust, which
was established for the benefit of the grandchildren of Mr. Charles C. Anderson,
a member of the Board of Directors. The lease extends to January 31, 2006.
During fiscal 2004, 2003 and 2002, the Company paid rent of $137,000 in each
year to the trust under this lease. Anderson & Anderson LLC ("A&A"), which is an
affiliate through common ownership, also leases three buildings to the Company.
During fiscal 2004, 2003 and 2002, the Company paid A&A a total of $447,000,
$455,000 and $515,000, respectively, in connection with such leases. Total
minimum future rental payments under all four of these leases are $275,000 at
January 31, 2004. The Company subleases certain property to Hibbett Sporting
Goods, Inc. ("Hibbett"), a sporting goods retailer in the southeastern United
States. The Company's Executive Chairman, Clyde B. Anderson, is a member of
Hibbett's board of directors. During fiscal 2004, 2003 and 2002, the Company
received $191,000, $161,000 and $161,000, respectively, in rent payments from
Hibbett.

         The Company also purchased logistics services from Clark Distribution,
a distribution company affiliated through common ownership, which amounted to
$0, $0 and $64,000 in fiscal 2004, 2003 and 2002, respectively. The Company
incurred expenses related to professional services from A&A and Charles C.
Anderson, a member of the Board of Directors, which amounted to $0 in fiscal
2004 and $144,000 in each of fiscal 2003 and 2002. The Company shares ownership
of a plane, which the Company uses in the operations of its business, with an
affiliated company. The Company rents the plane to affiliated companies at the
approximate cost of usage. The total amounts received from affiliated companies
for use of the plane in fiscal 2004, 2003 and 2002 were $275,000, $269,000 and
$198,000, respectively. The cost of operating the plane during these years was
approximately the same as the revenue received. Likewise, the Company
occasionally rents a plane from A&A at prices that approximate the cost of
usage. The amounts paid to A&A for plane rental were $44,000, $48,000 and
$84,000 for fiscal 2004, 2003 and 2002, respectively.

7.       ACQUISITION OF STORES

         During March 2001, the Company acquired inventory and lease-rights of
18 stores from Crown Books Corporation for $6.5 million (which was allocated
predominantly to inventories). The stores are located in the Chicago and
Washington, D.C. metropolitan areas. The results of operations for these stores
are reflected in the consolidated financial statements beginning in the first
quarter of fiscal 2002.

8.       LOSS FROM DISCONTINUED OPERATIONS

         Discontinued operations represent the fiscal 2004 closure of four
retail stores in markets located in Georgia (two stores), Louisiana and North
Carolina where the Company does not expect another of its existing stores to
absorb the closed store's customers. These stores had sales of $2,457,000,
$4,445,000 and $5,172,000 and pretax operating losses of $696,000, $917,000 and
$111,000 for fiscal 2004, 2003 and 2002, respectively. Included in the loss on
discontinued operations are impairment losses of $228,000, $141,000 and $0 for
fiscal 2004, 2003 and 2002, respectively. Also included in the loss on
discontinued operations are store closing costs of $64,000, $178,000, and $0 for
fiscal 2004, 2003 and 2002, respectively.

                                       24

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

9.       BUSINESS SEGMENTS

         The Company has two reportable segments: retail trade and electronic
commerce trade. The retail trade segment is a strategic business segment that is
engaged in the retail trade of mostly book merchandise and includes the
Company's distribution center operations, which predominantly supplies
merchandise to the Company's retail stores. The electronic commerce trade
segment is a strategic business segment that transacts business over the
Internet and is managed separately due to divergent technology and marketing
requirements. The Company evaluates performance of the segments based on profit
and loss from operations before interest and income taxes. Certain intersegment
cost allocations have been made based upon consolidated and segment revenues.

<TABLE>
<CAPTION>
                                                                      Fiscal Year Ended
                                                            ---------------------------------------
    Segment information (in thousands)                        1/31/04        2/1/03        2/2/02
    ----------------------------------                      -----------    ----------   -----------
<S>                                                         <C>            <C>          <C>
NET SALES
   Retail / Wholesale Trade                                 $   454,000    $  432,865   $   430,742
   Electronic Commerce Trade                                     25,451        23,277        22,247
   Intersegment Sales Elimination                               (19,292)      (17,927)      (15,406)
                                                            -----------    ----------   -----------
     Net Sales                                              $   460,159    $  438,215   $   437,583
                                                            ===========    ==========   ===========
OPERATING PROFIT
   Retail / Wholesale Trade                                 $    14,346    $    8,787   $    11,199
   Electronic Commerce Trade                                        332          (490)       (1,718)
   Intersegment Elimination of Certain Costs                        542           988         1,380
                                                            -----------    ----------   -----------
     Total Operating Profit                                 $    15,220    $    9,285   $    10,861
                                                            ===========    ==========   ===========
ASSETS
   Retail / Wholesale Trade                                 $   284,718    $  306,542
   Electronic Commerce Trade                                      1,527         1,752
   Intersegment Sales Elimination                                  (566)         (576)
                                                            -----------    ----------
     Total Assets                                           $   285,679    $  307,718
                                                            ===========    ==========
</TABLE>

10.      COMMITMENTS AND CONTINGENCIES

         The Company is a party to various legal proceedings incidental to its
business. In the opinion of management, after consultation with legal counsel,
the ultimate liability, if any, with respect to those proceedings is not
presently expected to materially affect the financial position or results of
operations or cash flows of the Company.

         From time to time, the Company enters into certain types of agreements
that require the Company to indemnify parties against third party claims.
Generally, these agreements relate to: (a) agreements with vendors and
suppliers, under which the Company may provide customary indemnification to its
vendors and suppliers in respect of actions they take at the Company's request
or otherwise on its behalf, (b) agreements with vendors who publish books or
manufacture merchandise specifically for the Company to indemnify the vendors
against trademark and copyright infringement claims concerning the books
published or merchandise manufactured on behalf of the Company, (c) real estate
leases, under which the Company may agree to indemnify the lessors for claims
arising from the Company's use of the property, and (d) agreements with the
Company's directors, officers and employees, under which the Company may agree
to indemnify such persons for liabilities arising out of their relationship with
the Company. The Company has Directors and Officers Liability Insurance, which,
subject to the policy's conditions, provides coverage for indemnification
amounts payable by the Company with respect to its directors and officers up to
specified limits and subject to certain deductibles.

         The nature and terms of these types of indemnities vary. The events or
circumstances that would require the Company to perform under these indemnities
are transaction and circumstance specific. The overall maximum amount of the
obligations cannot be reasonably estimated. Historically, the Company has not
incurred significant costs related to performance under these types of
indemnities. No liabilities have been recorded for these obligations on the
Company's balance sheet at January 31, 2004, as such liabilities are considered
de minimus.

                                       25

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

INDEPENDENT AUDITORS' REPORT

To Books-A-Million, Inc.:

We have audited the accompanying consolidated balance sheets of Books-A-Million,
Inc. (a Delaware corporation) (the "Company"), and its subsidiaries as of
January 31, 2004 and February 1, 2003 and the related consolidated statements of
operations, stockholders' equity, and cash flows for each of the three fiscal
years in the period ended January 31, 2004. These financial statements are the
responsibility of the Company's management. Our responsibility is to express an
opinion on these financial statements based on our audits.

We conducted our audits in accordance with auditing standards generally accepted
in the United States of America. Those standards require that we plan and
perform the audit to obtain reasonable assurance about whether the financial
statements are free of material misstatement. An audit includes examining, on a
test basis, evidence supporting the amounts and disclosures in the financial
statements. An audit also includes assessing the accounting principles used and
significant estimates made by management, as well as evaluating the overall
financial statement presentation. We believe that our audits provide a
reasonable basis for our opinion.

In our opinion, such consolidated financial statements referred to above present
fairly, in all material respects, the financial position of Books-A-Million,
Inc. and its subsidiaries as of January 31, 2004 and February 1, 2003 and the
results of their operations and their cash flows for each of the three fiscal
years in the period ended January 31, 2004 in conformity with accounting
principles generally accepted in the United States of America.

As discussed in Note 1 to the Consolidated Financial Statements, effective
February 3, 2002, the Company changed its method of accounting for vendor
allowances and, effective February 2, 2003, the Company changed its method of
accounting for inventories.

DELOITTE & TOUCHE LLP

Birmingham, Alabama
April 19, 2004

                                       26

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

SUMMARY OF QUARTERLY RESULTS (Unaudited)

<TABLE>
<CAPTION>
                                                                              FISCAL YEAR ENDED JANUARY 31, 2004
                                                               --------------------------------------------------------------
                                                                 FIRST        SECOND       THIRD       FOURTH       TOTAL
 (In thousands, except per share amounts)                       QUARTER       QUARTER     QUARTER     QUARTER        YEAR
 ----------------------------------------                      ----------   ----------   ---------   ---------    -----------
<S>                                                            <C>          <C>          <C>         <C>          <C>
Net sales                                                      $   98,505   $  113,081   $ 102,724   $ 145,849    $   460,159
Gross profit                                                       24,937       30,815      26,412      43,298        125,462
Operating profit (loss)                                              (674)       3,238        (232)     12,888         15,220
Net income (loss)                                                  (1,042)       1,361        (755)      7,637          7,201
Net income (loss) per share - basic                                 (0.06)        0.08       (0.05)       0.47           0.44
Net income (loss) per share - diluted (1)                           (0.06)        0.08       (0.05)       0.45           0.43
</TABLE>

<TABLE>
<CAPTION>
                                                                         Fiscal Year Ended February 1, 2003 (2)
                                                               --------------------------------------------------------------
                                                                 FIRST        SECOND       THIRD       FOURTH       TOTAL
 (In thousands, except per share amounts)                       QUARTER       QUARTER     QUARTER     QUARTER        YEAR
 ----------------------------------------                      ----------   ----------   ---------   ---------    -----------
<S>                                                            <C>          <C>          <C>         <C>          <C>
Net sales                                                      $  100,273   $  103,550   $  96,280   $ 138,112    $   438,215
Gross profit                                                       27,380       27,989      22,718      39,424        117,511
Operating profit (loss)                                               871          470      (2,965)     10,909          9,285
Income (loss) before cumulative effect of change in
 accounting principle                                                (111)        (425)     (2,755)      5,893          2,602
Income (loss) per share - basic before cumulative effect of
 change in accounting principle (1)                                 (0.01)       (0.03)      (0.17)       0.36           0.16
Income (loss) per share - diluted before cumulative effect
 of change in accounting principle (1)                              (0.01)       (0.03)      (0.17)       0.36           0.16
Net income (loss)                                                  (1,312)        (425)     (2,755)      5,893          1,401
Net income (loss) per share - basic (1)                             (0.08)       (0.03)      (0.17)       0.36           0.09
Net income (loss) per share - diluted                               (0.08)       (0.03)      (0.17)       0.36           0.08
</TABLE>

(1)      The sum of quarterly per share amounts are different from the annual
         per share amounts because of differences in the weighted average number
         of common and common equivalent shares used in the quarterly and annual
         computations.

(2)      Certain reclassifications were made to the quarterly amounts for fiscal
         2003 to appropriately reflect discontinued operations.

                                       27

<PAGE>

BOOKS-A-MILLION
2004 Annual Report

DIRECTORS AND CORPORATE OFFICERS

BOARD OF DIRECTORS

CLYDE B. ANDERSON
Executive Chairman of the Board

CHARLES C. ANDERSON
Retired Chairman

TERRY C. ANDERSON
Chief Executive Officer and President, American Promotional
Events, Inc.

RONALD G. BRUNO
President,
Bruno Capital Management Corporation

DR. J. BARRY MASON
Dean, Culverhouse College of Commerce The University of Alabama

WILLIAM H. ROGERS, JR.
Executive Vice President, SunTrust Banks, Inc.

CORPORATE OFFICERS

CLYDE B. ANDERSON
Executive Chairman of the Board

SANDRA B. COCHRAN
President, Chief Executive Officer and Secretary

TERRANCE G. FINLEY
Executive Vice President of Books-A-Million, Inc.
  and President, American Internet Service, Inc.

RICHARD S. WALLINGTON
Chief Financial Officer

                                       28

<PAGE>

                                                                 BOOKS-A-MILLION
                                                              2004 Annual Report

CORPORATE INFORMATION

CORPORATE OFFICE
Books-A-Million, Inc.
402 Industrial Lane
Birmingham, Alabama 35211
(205) 942-3737

TRANSFER AGENT
Bank of New York
(800) 524-4458

     STOCKHOLDER INQUIRIES:
     Stockholder Relations Department - 11E
     P.O. Box 11258, Church Street Station
     New York, New York 10286
     E-Mail address: shareowner-svcs@bankofny.com
     Bank of New York's Stock Transfer Website: http://stock.bankofny.com

     CERTIFICATES FOR TRANSFER AND ADDRESS CHANGES TO:
     Receive and Deliver Department - 11W
     P.O. Box 11002, Church Street Station
     New York, New York 10286

INDEPENDENT PUBLIC ACCOUNTANTS
Deloitte & Touche LLP
Birmingham, Alabama

FORM 10-K AND INVESTOR CONTACT

         A copy of the Company's Annual Report on Form 10-K for the fiscal year
ended January 31, 2004, as filed with the Securities and Exchange Commission, as
well as key committee charters, corporate governance guidelines and code of
conduct, are available without charge to stockholders upon written request. Such
requests and other investor inquiries should be directed to Richard S.
Wallington, the Company's Chief Financial Officer, or you can view the those
items at www.booksamillioninc.com.

MARKET AND DIVIDEND INFORMATION

Common Stock

         The Common Stock of Books-A-Million, Inc., is traded in the Nasdaq
National Market under the symbol BAMM. The chart below sets forth the high and
low stock prices for each quarter of the fiscal years ending January 31, 2004
and February 1, 2003.

<TABLE>
<CAPTION>
Quarter Ended                           High            Low
- -------------                          -----           -----
<S>                                    <C>             <C>
JANUARY 2004                           $7.02           $4.41
OCTOBER 2003                            5.00            2.80
JULY 2003                               3.34            2.07
APRIL 2003                              2.45            2.05
January 2003                            2.77            2.27
October 2002                            3.70            2.53
July 2002                               4.26            3.22
April 2002                              5.12            3.02
</TABLE>

         The closing price on April 5, 2004, was $6.68. No cash dividends have
been declared since completion of the Company's initial public offering in 1992.
As of April 5, 2004, Books-A-Million, Inc., had approximately 10,500
stockholders based on the number of individual participants represented by
security position listings.

ANNUAL MEETING OF STOCKHOLDERS

         The annual meeting of stockholders will be held on June 3, 2004, at
10:00 a.m. central time at The Harbert Center, 2019 Fourth Avenue North,
Birmingham, Alabama 35203. Stockholders of record as of April 5, 2004, are
invited to attend this meeting.

                                       29

</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-23
<SEQUENCE>4
<FILENAME>g88566exv23.txt
<DESCRIPTION>EX-23 CONSENT OF DELOITTE & TOUCHE LLP
<TEXT>
<PAGE>

                                                                      Exhibit 23

Consent of Deloitte & Touche LLP, independent public accountants

                          INDEPENDENT AUDITORS' CONSENT

We consent to the incorporation by reference in Registration Statements No.
33-71812 and 33-86980 of Books-A-Million, Inc. (the "Company") on Form S-8 of
our report dated April 19, 2004 (which report expresses an unqualified opinion
and includes an explanatory paragraph relating to the adoption of new accounting
principles as described in Note 1 to the consolidated financial statements),
incorporated by reference in this Annual Report on Form 10-K for the year ended
January 31, 2004, and of our report on the financial statement schedule, dated
April 19, 2004, appearing in this Annual Report on Form 10-K for the year ended
January 31, 2004.

DELOITTE & TOUCHE LLP
Birmingham, Alabama

April 19, 2004


</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-31.1
<SEQUENCE>5
<FILENAME>g88566exv31w1.txt
<DESCRIPTION>EX-31.1 SECTION 302 CERTIFICATION OF THE CHAIRMAN
<TEXT>
<PAGE>

                                                                    Exhibit 31.1

                                 CERTIFICATIONS

I, Clyde B. Anderson, certify that:

1.       I have reviewed this annual report on Form 10-K of Books-A-Million,
Inc.;

2.       Based on my knowledge, this report does not contain any untrue
statement of a material fact or omit to state a material fact necessary to make
the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the periods presented in this report;

3.       Based on my knowledge, the financial statements, and other financial
information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as
of, and for, the periods presented in this annual report.

4.       The registrant's other certifying officers and I are responsible for
establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

         a) designed such disclosure controls and procedures, or caused such
         disclosure controls and procedures to be designed under our
         supervision, to ensure that material information relating to the
         registrant, including its consolidated subsidiaries, is made known to
         us by others within those entities, particularly during the period in
         which this report is being prepared;

         b) evaluated the effectiveness of the registrant's disclosure controls
         and procedures and presented in this report our conclusions about the
         effectiveness of the disclosure controls and procedures, as of the end
         of the period covered by this report based on such evaluation; and

         c) disclosed in this report any change in the registrant's internal
         control over financial reporting that occurred during the registrant's
         most recent fiscal year that has materially affected, or is reasonably
         likely to materially affect, the registrant's internal control over
         financial reporting; and

5.       The registrant's other certifying officers and I have disclosed, based
on our most recent evaluation of internal control over financial reporting, to
the registrant's auditors and the audit committee of registrant's board of
directors (or persons performing the equivalent functions):

         a) all significant deficiencies and material weaknesses in the design
or operation of internal controls over financial reporting which are reasonably
likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and

         b) any fraud, whether or not material, that involves management or
other employees who have a significant role in the registrant's internal control
over financial reporting.

Date: April 27, 2004

                                              /s/ Clyde B. Anderson
                                             ------------------------
                                             Clyde B. Anderson
                                             Executive Chairman of the Board


</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-31.2
<SEQUENCE>6
<FILENAME>g88566exv31w2.txt
<DESCRIPTION>EX-31.2 SECTION 302 CERTIFICATION OF THE CFO
<TEXT>
<PAGE>

                                                                    Exhibit 31.2

                                 CERTIFICATIONS

I, Richard S. Wallington, certify that:

1.       I have reviewed this annual report on Form 10-K of Books-A-Million,
Inc.;

2.       Based on my knowledge, this report does not contain any untrue
statement of a material fact or omit to state a material fact necessary to make
the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the periods presented in this report;

3.       Based on my knowledge, the financial statements, and other financial
information included in this report, fairly present in all material respects the
financial condition, results of operations and cash flows of the registrant as
of, and for, the periods presented in this annual report.

4.       The registrant's other certifying officers and I are responsible for
establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e) and 15d-15(e)) for the registrant and have:

         a) designed such disclosure controls and procedures, or caused such
         disclosure controls and procedures to be designed under our
         supervision, to ensure that material information relating to the
         registrant, including its consolidated subsidiaries, is made known to
         us by others within those entities, particularly during the period in
         which this report is being prepared;

         b) evaluated the effectiveness of the registrant's disclosure controls
         and procedures and presented in this report our conclusions about the
         effectiveness of the disclosure controls and procedures, as of the end
         of the period covered by this report based on such evaluation; and

         c) disclosed in this report any change in the registrant's internal
         control over financial reporting that occurred during the registrant's
         most recent fiscal year that has materially affected, or is reasonably
         likely to materially affect, the registrant's internal control over
         financial reporting; and

5.       The registrant's other certifying officers and I have disclosed, based
on our most recent evaluation of internal control over financial reporting, to
the registrant's auditors and the audit committee of registrant's board of
directors (or persons performing the equivalent functions):

         a) all significant deficiencies and material weaknesses in the design
or operation of internal controls over financial reporting which are reasonably
likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and

         b) any fraud, whether or not material, that involves management or
other employees who have a significant role in the registrant's internal control
over financial reporting.

Date: April 27, 2004

                                                   /s/ Richard S. Wallington
                                                  ---------------------------
                                                  Richard S. Wallington
                                                  Chief Financial Officer


</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-31.3
<SEQUENCE>7
<FILENAME>g88566exv31w3.txt
<DESCRIPTION>EX-31.3 SECTION 302 CERTIFICATION OF THE CEO
<TEXT>
<PAGE>
                                                                    EXHIBIT 31.3

                                 CERTIFICATIONS

I, Sandra B. Cochran, certify that:

1.       I have reviewed this annual report on Form 10-K of Books-A-Million,
Inc.;

2.       Based on my knowledge, this report does not contain any untrue
statement of a material fact or omit to state a material fact necessary to make
the statements made, in light of the circumstances under which such statements
were made, not misleading with respect to the periods presented in this report.

3.       Based on my knowledge, the financial statements, and other financial
information included in this report, fairly present in all material respects
the financial condition, results of operations and cash flows of the registrant
as of, and for, the periods presented in this annual report.

4.       The registrant's other certifying officers and I are responsible for
establishing and maintaining disclosure controls and procedures (as defined in
Exchange Act Rules 13a-15(e)) for the registrant and have:

         a) designed such disclosure controls and procedures, or caused such
         disclosure controls and procedures to be designed under our
         supervision, to ensure that material information relating to the
         registrant, including its consolidated subsidiaries, is made known to
         us by others within those entities, particularly during the period in
         which this report is being prepared;

         b) evaluated the effectiveness of the registrant's disclosure controls
         and procedures and presented in this report our conclusions about the
         effectiveness of the disclosure controls and procedures, as of the end
         of the period covered by this report based on such evaluation; and

         c) disclosed in this report any change in the registrant's internal
         control over financial reporting that occurred during the registrant's
         most recent fiscal year that has materially affected, or is reasonably
         likely to materially affect, the registrant's internal control over
         financial reporting; and

5.       The registrant's other certifying officers and I have disclosed, based
on our most recent evaluation of internal control over financial reporting, to
the registrant's auditors and the audit committee of registrant's board of
directors (or persons performing the equivalent functions):

         a) all significant deficiencies and material weaknesses in the design
or operation of internal controls over financial reporting which are reasonably
likely to adversely affect the registrant's ability to record, process,
summarize and report financial information; and

         b) any fraud, whether or not material, that involves management or
other employees who have a significant role in the registrant's internal
control over financial reporting.

Date: April 27, 2004


                                    /s/ Sandra B. Cochran
                                    ---------------------
                                    Sandra B. Cochran
                                    President and Chief Executive Officer

</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-32.1
<SEQUENCE>8
<FILENAME>g88566exv32w1.txt
<DESCRIPTION>EX-32.1 SECTION 906 CERTIFICATION OF THE CHAIRMAN
<TEXT>
<PAGE>

                                                                    Exhibit 32.1

                CERTIFICATION OF EXECUTIVE CHAIRMAN OF THE BOARD

         Pursuant to 18 U.S.C. Section 1350, as created by Section 906 of the
Sarbanes-Oxley Act of 2002, the undersigned officer of Books-A-Million, Inc.
(the "Company") hereby certifies, to the best of such officer's knowledge, that:

         (i)      the accompanying Annual Report on Form 10-K of the Company for
     the fiscal year ended January 31, 2004 (the "Report") fully complies with
     the requirements of Section 13(a) or Section 15(d), as applicable, of the
     Securities Exchange Act of 1934, as amended; and

         (ii)     the information contained in the Report fairly presents, in
     all material respects, the financial condition and results of operations of
     the Company.

     Dated: April 27, 2004                       /s/ Clyde B. Anderson
                                                 -------------------------------
                                                 Clyde B. Anderson
                                                 Executive Chairman of the Board


</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-32.2
<SEQUENCE>9
<FILENAME>g88566exv32w2.txt
<DESCRIPTION>EX-32.2 SECTION 906 CERTIFICATION OF THE CFO
<TEXT>
<PAGE>

                                                                    Exhibit 32.2

                    CERTIFICATION OF CHIEF FINANCIAL OFFICER

         Pursuant to 18 U.S.C. Section 1350, as created by Section 906 of the
Sarbanes-Oxley Act of 2002, the undersigned officer of Books-A-Million, Inc.
(the "Company") hereby certifies, to the best of such officer's knowledge, that:

         (i)      the accompanying Annual Report on Form 10-K of the Company for
     the fiscal year ended January 31, 2004 (the "Report") fully complies with
     the requirements of Section 13(a) or Section 15(d), as applicable, of the
     Securities Exchange Act of 1934, as amended; and

         (ii)     the information contained in the Report fairly presents, in
     all material respects, the financial condition and results of operations of
     the Company.

     Dated: April 27, 2004                    /s/ Richard S. Wallington
                                             ----------------------------------
                                             Richard S. Wallington
                                             Chief Financial Officer

</TEXT>
</DOCUMENT>
<DOCUMENT>
<TYPE>EX-32.3
<SEQUENCE>10
<FILENAME>g88566exv32w3.txt
<DESCRIPTION>EX-32.3 SECTION 906 CERTIFICATION OF THE CEO
<TEXT>
<PAGE>
                                                                    EXHIBIT 32.3

             CERTIFICATION OF PRESIDENT AND CHIEF EXECUTIVE OFFICER

         Pursuant to 18 U.S.C. Section 1350, as created by Section 906 of the
Sarbanes-Oxley Act of 2002, the undersigned officer of Books-A-Million, Inc.
(the "Company") hereby certifies, to the best of such officer's knowledge, that:

         (i)      the accompanying Annual Report on Form 10-K of the Company
for the fiscal year ended January 31, 2004 (the "Report") fully complies with
the requirements of Section 13(a) or Section(d), as applicable, of the
Securities Exchange Act of 1934, as amended; and

         (ii)     the information contained in the Report fairly presents, in
all material respects, the financial condition and results of operations of the
Company.

Dated: April 27, 2004                      /s/ Sandra B. Cochran
                                           ---------------------
                                           Sandra B. Cochran
                                           President and Chief Executive Officer

</TEXT>
</DOCUMENT>
</SEC-DOCUMENT>
-----END PRIVACY-ENHANCED MESSAGE-----