10-K 1 v96782e10vk.htm FORM 10-K, FYE 12/31/2003 e10vk
Table of Contents

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-K

(Mark One)
x   ANNUAL REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE FISCAL YEAR ENDED DECEMBER 31, 2003 OR
     
o   TRANSITION REPORT PURSUANT TO SECTION 13 OR 15(d) OF THE SECURITIES EXCHANGE ACT OF 1934 FOR THE TRANSITION PERIOD FROM _____________ TO __________

Commission file number 1-3701

AVISTA CORPORATION


(Exact name of Registrant as specified in its charter)
     
Washington   91-0462470

 
(State or other jurisdiction of   (I.R.S. Employer
incorporation or organization)   Identification No.)
     
1411 East Mission Avenue, Spokane, Washington   99202-2600

 
(Address of principal executive offices)   (Zip Code)

Registrant’s telephone number, including area code: 509-489-0500

Web site: http://www.avistacorp.com

Securities registered pursuant to Section 12(b) of the Act:

     
    Name of Each Exchange
Title of Class   on Which Registered

 
Common Stock, no par value, together with   New York Stock Exchange
Preferred Share Purchase Rights appurtenant thereto   Pacific Stock Exchange
     
7 7/8% Trust Originated Preferred Securities, Series A   New York Stock Exchange

Securities registered pursuant to Section 12(g) of the Act:

Title of Class


Preferred Stock, Cumulative, Without Par Value

Indicate by check mark whether the Registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the Registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days:

Yes [X]  No [   ]

Indicate by check mark if disclosure of delinquent filers pursuant to Item 405 of Regulation S-K (§ 229.405 of this chapter) is not contained herein, and will not be contained, to the best of Registrant’s knowledge, in definitive proxy or information statements incorporated by reference in Part III of this Form 10-K or any amendment to this Form 10-K. [X]

Indicate by check mark whether the Registrant is an accelerated filer (as defined in Rule 12b-2 of the Exchange Act):

Yes [X]  No [   ]

The aggregate market value of the Registrant’s outstanding Common Stock, no par value (the only class of voting stock), held by non-affiliates is $682,953,104 based on the last reported sale price thereof on the consolidated tape on June 30, 2003.

As of March 1, 2004, 48,347,751 shares of Registrant’s Common Stock, no par value (the only class of common stock), were outstanding.

Documents Incorporated By Reference


     
    Part of Form 10-K into Which
Document   Document is Incorporated

 
Proxy Statement to be filed in   Part III, Items 10, 11,
connection with the annual meeting   12, 13 and 14
of shareholders to be held May 13, 2004    


PART I
Available Information
Item 1. Business
Company Overview
Avista Utilities
General
Electric Operations
Electric Requirements
Electric Resources
Future Resource Needs
Forecasted Electric Energy Requirements and Resources
Hydroelectric Relicensing
Natural Gas Operations
Natural Gas Resources
Regulatory Issues
Industry Restructuring
Federal Level
Regional Transmission Organizations
Wholesale Power Market Design
State Level
Automated Meter Reading
Environmental Issues
AVISTA UTILITIES OPERATING STATISTICS
Energy Marketing and Resource Management
Avista Energy
Avista Power
Avista Advantage
Other
Discontinued Operations
Avista Labs
Avista Communications
Item 2. Properties
Avista Utilities
Item 3. Legal Proceedings
Item 4. Submission of Matters to a Vote of Security Holders
PART II
Item 5. Market for Registrant’s Common Equity and Related Stockholder Matters
Item 6. Selected Financial Data
Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations
Safe Harbor for Forward-Looking Statements
Avista Corp. Business Segments
Executive Level Summary
Avista Utilities - Resource Optimization
Avista Utilities - Regulatory Matters
Power Market Issues
Results of Operations
Diluted Earnings (Loss) per Common Share by Business Segments
Overall Operations
Avista Utilities
Energy Marketing and Resource Management
Avista Advantage
Other
Discontinued Operations
Transactions with Mirant Corporation
New Accounting Standards
Critical Accounting Policies and Estimates
Liquidity and Capital Resources
Review of Cash Flow Statement
Overall Liquidity
Capital Resources
Inter-Company Debt; Subordination
Pension Plan
Off-Balance Sheet Arrangements
Spokane Energy, LLC
Credit Ratings
Avista Utilities Operations
Energy Marketing and Resource Management Operations
Avista Advantage Operations
Other Operations
Contractual Obligations
Competition
Business Risk
Risk Management
Economic and Load Growth
Management Succession and Employee Issues
Environmental Issues and Other Contingencies
Dividends
Item 7a. Quantitative and Qualitative Disclosures About Market Risk
Item 8. Financial Statements and Supplementary Data
INDEPENDENT AUDITORS’ REPORT
CONSOLIDATED STATEMENTS OF INCOME
CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME
CONSOLIDATED BALANCE SHEETS
CONSOLIDATED STATEMENTS OF CASH FLOWS
CONSOLIDATED STATEMENTS OF STOCKHOLDERS’ EQUITY
SCHEDULE OF INFORMATION BY BUSINESS SEGMENTS
NOTES TO CONSOLIDATED FINANCIAL STATEMENTS
Item 9. Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
Item 9a. Controls and Procedures
PART III
Item 10. Directors and Executive Officers of the Registrant
Item 11. Executive Compensation
Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
Item 13. Certain Relationships and Related Transactions
Item 14. Principal Accountant Fees and Services
PART IV
Item 15. Financial Statements, Financial Statement Schedules, Exhibits and Reports on Form 8-K
SIGNATURES
INDEPENDENT AUDITORS’ CONSENT
EXHIBIT INDEX
Exhibit 3(b)
EXHIBIT 10(L)
Exhibit 12
Exhibit 21
Exhibit 31(a)
Exhibit 31(b)
Exhibit 32


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INDEX

                         
Item               Page
No.               No.

             
         
Acronyms and Terms
  iv
               
Part I
       
         
Available Information
    1  
  1.      
Business
    1  
           
Company Overview
    1  
           
Avista Utilities
    3  
           
General
    3  
           
Electric Operations
    3  
           
Electric Requirements
    4  
           
Electric Resources
    4  
           
Future Resource Needs
    6  
           
Forecasted Electric Energy Requirements and Resources
    6  
           
Hydroelectric Relicensing
    7  
           
Natural Gas Operations
    7  
           
Natural Gas Resources
    8  
           
Regulatory Issues
    8  
           
Industry Restructuring
    10  
           
Federal Level
    10  
           
Regional Transmission Organizations
    12  
           
Wholesale Power Market Design
    12  
           
State Level
    12  
           
Automated Meter Reading
    13  
           
Environmental Issues
    13  
           
Avista Utilities Operating Statistics
    15  
           
Energy Marketing and Resource Management
    17  
           
Avista Energy
    17  
           
Avista Power
    18  
           
Avista Advantage
    18  
           
Other
    19  
           
Discontinued Operations
    19  
  2.      
Properties
    20  
           
Avista Utilities
    20  
  3.      
Legal Proceedings
    21  
  4.      
Submission of Matters to a Vote of Security Holders
    21  
             
Part II
       
  5.      
Market for Registrant’s Common Equity and Related Stockholder Matters
    22  
  6.      
Selected Financial Data
    23  
  7.      
Management’s Discussion and Analysis of Financial Condition and Results of Operations
    24  
           
Safe Harbor for Forward-Looking Statements
    24  
           
Avista Corp. Business Segments
    25  
           
Executive Level Summary
    25  
           
Avista Utilities – Resource Optimization
    26  
           
Avista Utilities – Regulatory Matters
    27  
           
Power Market Issues
    30  
           
Results of Operations
    32  
           
Diluted Earnings (Loss) per Common Share by Business Segments
    32  
           
Overall Operations
    32  
           
Avista Utilities
    36  
           
Energy Marketing and Resource Management
    42  
           
Avista Advantage
    45  
           
Other
    45  
           
Discontinued Operations
    46  

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Item               Page
No.               No.

             
         
Transactions with Mirant Corporation
    46  
         
New Accounting Standards
    47  
         
Critical Accounting Policies and Estimates
    47  
         
Liquidity and Capital Resources
    50  
         
Review of Cash Flow Statement
    50  
         
Overall Liquidity
    50  
         
Capital Resources
    51  
         
Inter-Company Debt; Subordination
    53  
         
Pension Plan
    53  
         
Off-Balance Sheet Arrangements
    53  
         
Spokane Energy, LLC
    53  
         
Credit Ratings
    54  
         
Avista Utilities Operations
    54  
         
Energy Marketing and Resource Management Operations
    55  
         
Avista Advantage Operations
    56  
         
Other Operations
    56  
         
Contractual Obligations
    56  
         
Competition
    57  
         
Business Risk
    57  
         
Risk Management
    60  
         
Economic and Load Growth
    61  
         
Management Succession and Employee Issues
    62  
         
Environmental Issues and Other Contingencies
    62  
         
Dividends
    62  
  7a.    
Quantitative and Qualitative Disclosure about Market Risk
    62  
  8.    
Financial Statements and Supplementary Data
    62  
         
Independent Auditors’ Report
    63  
         
Financial Statements
    64-70  
         
Consolidated Statements of Income
    64  
         
Consolidated Statements of Comprehensive Income
    65  
         
Consolidated Balance Sheets
    66-67  
         
Consolidated Statements of Cash Flows
    68  
         
Consolidated Statements of Stockholders’ Equity
    69  
         
Schedule of Information by Business Segments
    70  
         
Notes to Consolidated Financial Statements
    71  
  9.    
Changes in and Disagreements with Accountants on Accounting and Financial Disclosure
    *  
  9a.    
Controls and Procedures
    109  
             
Part III
       
  10.    
Directors and Executive Officers of the Registrant
    109  
  11.    
Executive Compensation
    111  
  12.    
Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters
    111  
  13.    
Certain Relationships and Related Transactions
    111  
  14.    
Principal Accountant Fees and Services
    112  
             
Part IV
       
  15.    
Financial Statements, Financial Statement Schedules, Exhibits and Reports on Form 8-K
    112  
       
Signatures
    113  
       
Independent Auditors’ Consent
    114  
       
Exhibit Index
    115  

* = not an applicable item in the 2003 calendar year for the Company

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ACRONYMS AND TERMS
(The following acronyms and terms are found in multiple locations within the document)

     
Acronym/Term   Meaning

 
aMW - Average Megawatt - a measure of the average rate at which a particular generating source produces energy over a period of time
     
AFUDC - Allowance for Funds Used During Construction; represents the cost of both the debt and equity funds used to finance utility plant additions during the construction period
     
AM&D - Advanced Manufacturing and Development
     
APB - Accounting Principles Board
     
Avista
Capital
- Parent company to the Company’s non-utility businesses
     
Avista Corp. - Avista Corporation, the Company
     
BPA - Bonneville Power Administration
     
Capacity - the rate at which a particular generating source produces energy, measured in KW or MW
     
Cabinet Gorge - the Cabinet Gorge Hydroelectric Generating Project, located on the Clark Fork River in Idaho
     
Centralia - the coal-fired Centralia Power Plant in western Washington State
     
Colstrip - the coal-fired Colstrip Generating Plant in southeastern Montana
     
Coyote
Springs 2
- the natural gas-fired Coyote Springs 2 Generating Plant located near Boardman, Oregon
     
CFTC - U.S. Commodity Futures Trading Commission
     
CPUC - California Public Utilities Commission
     
CT - Combustion turbine
     
Dekatherm - Unit of measurement for natural gas; a therm is equal to approximately one thousand cubic feet (volume) or 1,000,000 BTUs (energy)
     
DOE - the State of Washington’s Department of Ecology
     
Energy - the amount of electricity produced or consumed over a period of time, measured in KWH or MWH
     
EITF - Emerging Issues Task Force
     
ERM - the Energy Recovery Mechanism in the State of Washington
     
FASB - Financial Accounting Standards Board
     
FERC - Federal Energy Regulatory Commission
     
IPUC - Idaho Public Utilities Commission

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Acronym/Term   Meaning

 
KV - Kilovolt - a measure of capacity on transmission lines
     
KW, KWH - Kilowatt, kilowatt-hour, 1000 watts or 1000 watt hours
     
MW, MWH - Megawatt, megawatt-hour, 1000 KW or 1000 KWH
     
NERC - North American Electricity Reliability Council
     
Noxon Rapids - the Noxon Rapids Hydroelectric Generating Project, located on the Clark Fork River in Montana
     
OPUC - Oregon Public Utility Commission
     
PCA - the Power Cost Adjustment mechanism in the State of Idaho
     
PGA - Purchased Gas Adjustment
     
PGE - Portland General Electric Corporation
     
PLP - Potentially liable party
     
PUD - Public Utility District
     
PURPA - the Public Utilities Regulatory Policies Act of 1978
     
RTO - Regional Transmission Organization
     
SFAS - Statement of Financial Accounting Standards
     
Therm - Unit of measurement for natural gas; a therm is equal to approximately one hundred cubic feet (volume) or 100,000 BTUs (energy)
     
VAR - Value-at-Risk, measures the expected risk of portfolio loss under hypothetical adverse price movements, over a given time interval within a given confidence level
     
Watt - Unit of measurement for electricity; a watt is equal to the rate of work represented by a current of one ampere under a pressure of one volt
     
WECC - Western Electricity Coordinating Council
     
WUTC - Washington Utilities and Transportation Commission

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PART I

This Annual Report on Form 10-K contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934. Forward-looking statements should be read with the cautionary statements and important factors included in this Annual Report on Form 10-K at “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations — Safe Harbor for Forward-Looking Statements.” Forward-looking statements are all statements other than statements of historical fact, including without limitation those that are identified by the use of words such as, but not limited to, “will,” “anticipates,” “seeks to,” “estimates,” “expects,” “intends,” “plans,” “predicts,” and similar expressions. Such statements are inherently subject to a variety of risks and uncertainties that could cause actual results to differ materially from those expressed. Most of these risks and uncertainties are beyond Avista Corporation’s control.

Available Information

The Web site address of Avista Corporation (Avista Corp. or the Company) is www.avistacorp.com. Avista Corp. makes available free of charge, on or through its Web site, its annual, quarterly and current reports, and any amendments to those reports, as soon as reasonably practicable after electronically filing such reports with the Securities and Exchange Commission. Information contained on Avista Corp.’s Web site is not part of this report.

Item 1. Business

Company Overview

Avista Corp., incorporated in the State of Washington in 1889, is an energy company engaged in the generation, transmission and distribution of energy as well as other energy-related businesses. As of December 31, 2003, the Company employed approximately 1,450 people in its utility operations and approximately 450 people in its subsidiary businesses. The Company’s corporate headquarters are in Spokane, Washington, center of the Inland Northwest geographic region. Agriculture, mining and lumber were the primary industries in the Inland Northwest for many years; today health care, education, finance, electronic and other manufacturing, tourism and the service sectors are growing in importance.

The Company’s operations are exposed to risks including, but not limited to, the price and supply of purchased power, fuel and natural gas, regulatory allowance of the recovery of power and natural gas costs, operating costs and capital investments, streamflow and weather conditions, the effects of changes in legislative and governmental regulations, changes in regulatory requirements, availability of generation facilities, competition, technology and availability of funding. Also, like other utilities, the Company’s facilities and operations may be exposed to terrorism risks or other malicious acts. In addition, the energy business exposes the Company to the financial, liquidity, credit and commodity price risks associated with wholesale purchases and sales.

The Company has four business segments – Avista Utilities, Energy Marketing and Resource Management, Avista Advantage and Other. Avista Capital, a wholly owned subsidiary of Avista Corp., is the parent company of all of the subsidiary companies in the non-utility business segments. As of December 31, 2003, the Company had common equity investments of $494.0 million and $257.2 million in Avista Utilities and Avista Capital, respectively.

Avista Utilities is an operating division of Avista Corp. comprising the regulated utility operations that started in 1889. Avista Utilities generates, transmits and distributes electricity and distributes natural gas. Avista Utilities also engages in wholesale purchases and sales of electric capacity and energy. Avista Utilities will seek to continue to be among the industry leaders in performance, value and service in its electric and natural gas utility businesses. The utility business is expected to grow modestly, consistent with historical trends. Expansion is expected to result primarily from economic and population growth in its service territory. It is Avista Utilities’ strategy to own or to have contracts that provide a sufficient amount of resources to meet its retail and wholesale energy requirements under a range of operating conditions.

The Energy Marketing and Resource Management business segment is comprised of Avista Energy, Inc. (Avista Energy) and Avista Power, LLC (Avista Power). Avista Energy, which commenced operations in 1997, is an electricity and natural gas marketing, trading and resource management business, operating primarily within the Western Electricity Coordinating Council (WECC) geographical area, which is comprised of eleven Western states and the provinces of British Columbia and Alberta, Canada. Avista Energy focuses on optimization of combustion turbines and hydroelectric assets owned by other entities, long-term electric supply contracts, natural gas storage, and electric and natural gas transmission and transportation arrangements. Avista Energy is also involved in trading

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electricity and natural gas, including derivative commodity instruments. Avista Energy’s marketing, trading and resource management activities are driven by its base of knowledge and experience in the operation of both electric energy and natural gas physical systems in the WECC, as well as its relationship-focused approach with its customers. Avista Power is an investor in certain generation assets, primarily its 49 percent interest in a 270-megawatt (MW) natural gas-fired combustion turbine plant in northern Idaho (Lancaster Project).

Avista Advantage, Inc. (Avista Advantage), which commenced operations in 1998, is a provider of utility bill processing, payment and information services to multi-site customers throughout North America. Avista Advantage remains focused on increasing revenues, improving margins and continuously enhancing client satisfaction.

The Other business segment includes Avista Ventures, Inc. (Avista Ventures), Pentzer Corporation (Pentzer), Avista Development and certain other operations of Avista Capital. The Company continues to limit its future investment in the Other business segment. Over time as opportunities arise, the Company plans to dispose of assets and phase out of operations in the Other business segment.

The Company’s current business segments, and the companies included within them, are illustrated below:

(FLOW CHART)

o - denotes a business entity, Avista Advantage is also a business segment.

O - denotes business segment.

See “Item 6. Selected Financial Data” and “Schedule of Information by Business Segments in the Consolidated Financial Statements” for information with respect to the operating performance of each business segment.

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Avista Utilities

General

Avista Utilities generates, transmits and distributes electricity and distributes natural gas. Retail electric and natural gas customers include residential, commercial and industrial classifications. Avista Utilities also engages in wholesale purchases and sales of electric capacity and energy as part of its resource management and load-serving obligations.

Avista Utilities provides electric distribution and transmission as well as natural gas distribution services in a 26,000 square mile area in eastern Washington and northern Idaho with a population of approximately 850,000. It also provides natural gas distribution service in a combined 4,000 square mile area in northeast and southwest Oregon and the South Lake Tahoe region of California with a population of approximately 495,000. At the end of 2003, Avista Utilities supplied retail electric service to a total of 325,000 customers and retail natural gas service to a total of 298,000 customers across its entire service territory.

Avista Utilities anticipates residential and commercial electric load growth to average between 2.0 and 2.5 percent annually for the next four years, primarily due to expected population increases and business growth in its service territory. While the number of electric customers is expected to increase, the average annual usage by residential customers is expected to remain steady. For the next four years, Avista Utilities expects natural gas load growth to average between 4.0 and 4.5 percent annually in its Washington and Idaho service territory and 2.5 and 3.0 percent in its Oregon and California service territory. The natural gas load growth is primarily expected through conversions to natural gas from competing space and water heating energy sources, and population increases and business growth in Avista Utilities’ service territories. Natural gas loads for space heating vary significantly with annual fluctuations in weather within Avista Utilities’ service territories. Electric and natural gas load growth projections are based on purchased economic forecasts, publicly available studies, and internal analysis of company-specific data, such as energy consumption patterns and internal business plans. See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations - Economic and Load Growth” for additional information.

In recent years, the Company has experienced a decrease in use per customer for both electric and natural gas retail customers exclusive of weather related factors. This appears to be due to the conservation efforts of individual customers as well as a response to rate increases.

Electric Operations

In addition to providing electric transmission and distribution services, Avista Utilities generates electricity from its owned facilities. Avista Utilities owns and operates eight hydroelectric projects, a wood-waste fueled generating station, a two-unit natural gas-fired combustion turbine (CT) generating facility and two small generating facilities. In July 2003, the combined cycle natural gas-fired Coyote Springs 2 Generation Project (Coyote Springs 2) was placed into operation. Avista Utilities has a 50 percent ownership interest in Coyote Springs 2. See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Avista Utilities-Developments with Coyote Springs 2” for information with respect to a transformer failure at Coyote Springs 2. Avista Utilities also owns a 15 percent share in a two-unit coal-fired generating facility and leases and operates a two-unit natural gas-fired CT generating facility. WP Funding LP, an entity that is included in Avista Corp.’s consolidated financial statements and included in the Avista Utilities business segment, owns the two-unit natural gas-fired CT generating facility that is leased by Avista Utilities. In addition to company-owned resources, Avista Utilities has a number of long-term power purchase and exchange contracts that increase its available resources. See “Item 2. Properties” for further information with respect to generation properties.

Avista Utilities engages in an ongoing process of resource optimization, which involves the pursuit of economic resources to serve load obligations and using existing resources to capture available economic value. Avista Utilities sells and purchases wholesale electric capacity and energy to and from utilities and other entities as part of the process of acquiring resources to serve its retail and wholesale load obligations. These transactions range from a term as short as one hour up to long-term contracts that extend beyond one year. Avista Utilities makes continuing projections of (1) future retail and wholesale loads based on, among other things, forward estimates of factors such as customer usage and weather as well as historical data and contract terms and (2) resource availability based on, among other things, estimates of streamflows, generating unit availability, historic and forward market information and experience. On the basis of these continuing projections, Avista Utilities makes purchases and sales of energy on an annual, quarterly, monthly, daily and hourly basis to match expected resources to expected energy requirements. Resource optimization also includes transactions such as purchasing fuel to run thermal generation and, when economic, selling fuel and substituting wholesale market purchases for the operation of Avista Utilities’ own resources, as well as other wholesale transactions

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to capture the value of available generation and transmission resources. This optimization process includes entering into financial and physical hedging transactions as a means of managing risks.

Participants in the electric wholesale market include other utilities, federal marketing agencies and energy trading and marketing companies. The electric wholesale market has changed significantly over the last few years with respect to market participants involved, level of activity, variability in market prices, liquidity, Federal Energy Regulatory Commission (FERC)-imposed price caps, and counterparty credit issues. During 2000 and the first half of 2001, the electric wholesale market in the WECC region was more turbulent than previously experienced and marked by significant volatility, service disruptions and defaults by certain participants. During the second half of 2001 and 2002 wholesale market prices decreased to levels similar to those experienced before 2000. Wholesale market prices and volatility increased in 2003 as compared to 2002; however, prices and volatility during 2003 did not increase to levels experienced during 2000 and the first half of 2001. Currently, many energy companies are facing liquidity issues, and counterparty credit exposure is of concern to market participants. During 2002 and 2003, as compared to 2000 and the first half of 2001, electric and natural gas trading volumes decreased and fewer creditworthy counterparties participated in the energy markets. Avista Utilities is actively monitoring energy industry developments with a focus on liquidity, volatility of energy trading markets and counterparty credit exposure. See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Power Market Issues” for more information.

Challenges facing Avista Utilities’ electric operations include, among other things, the timing and approval of the recovery of deferred power costs, changes in the availability of and volatility in the prices of power and fuel, generating unit availability, legislative and governmental regulations, potential tax law changes, customer response to price increases and surcharges, streamflows and weather conditions. See “Industry Restructuring,” “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Power Market Issues” and “Note 1 of Notes to Consolidated Financial Statements” for additional information.

Electric Requirements

The peak electric load requirement for 2003 was 1,936 MW (including retail native load of 1,487 MW, long-term wholesale obligations of 364 MW and short-term wholesale obligations of 85 MW). This peak occurred on July 30, 2003 at which time the maximum resource capacity available from Avista Utilities was 2,365 MW. The maximum resource capacity included 1,574 MW of company-owned electric generation, 72 MW of long-term hydroelectric contracts, 343 MW of other long-term wholesale purchases and 376 MW of short-term wholesale purchases. Variations in energy usage by Avista Utilities’ customers occur from year to year, from season to season and hour to hour as a result of varying weather conditions and other energy usage behaviors. This necessitates a continual balancing of loads and resources, and requires both purchases and sales of energy for annual, quarterly, monthly, daily and hourly periods in order to meet electric requirements and to prudently manage and optimize available resources.

Electric Resources

General Avista Utilities has a diverse electric resource mix of hydroelectric projects, thermal generating facilities, and power purchases and exchanges. At the end of 2003, Avista Utilities’ facilities had a total net capability of approximately 1,651 MW, of which 58 percent was hydroelectric and 42 percent was thermal. See “Avista Utilities Operating Statistics – Electric Operations” for energy resource statistics.

Hydroelectric Resources Hydroelectric generation is Avista Utilities’ lowest cost source per megawatt-hour (MWh) of electricity and the availability of hydroelectric generation has a significant effect on its total power supply costs. Under normal streamflow and operating conditions, Avista Utilities projects that it would be able to meet approximately one-half of its total average electric requirements (both retail and long-term wholesale) with the combination of its own hydroelectric generation and long-term hydroelectric purchase contracts with certain Public Utility Districts (PUDs) in Washington state.

Total hydroelectric resources (including resources purchased under long-term hydroelectric contracts) generate 550 average megawatts (aMW) (or 4.8 million MWhs) annually under normal streamflow conditions. Hydroelectric resources generated 492 aMW, 553 aMW and 369 aMW during 2003, 2002 and 2001, respectively. The streamflows to company-owned hydroelectric projects were 84 percent, 112 percent and 56 percent of normal in 2003, 2002 and 2001, respectively. Hydroelectric generation for Avista Utilities for 2001 was the lowest level in the 73 years in which records have been kept. The combination of low hydroelectric production and other factors resulted in Avista Utilities incurring power supply costs during the second half of 2000 and 2001 significantly in excess of the amount of power supply costs recovered through retail rates in effect at the time. See “Regulatory Issues – Power Cost Deferrals” and “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Avista Utilities-Regulatory Matters” for more information.

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The following table shows Avista Utilities’ hydroelectric generation (in thousands of MWhs) during the years ended December 31:

                           
      2003   2002   2001
     
 
 
Noxon Rapids
    1,543       1,816       1,021  
Cabinet Gorge
    975       1,085       694  
Post Falls
    80       87       67  
Upper Falls
    67       75       66  
Monroe Street
    99       105       89  
Nine Mile
    122       126       99  
Long Lake
    465       511       370  
Little Falls
    189       205       158  
 
   
     
     
 
 
Total company-owned hydroelectric generation
    3,540       4,010       2,564  
Long-term hydroelectric contracts with PUDs
    775       837       631  
 
   
     
     
 
 
Total hydroelectric generation
    4,315       4,847       3,195  
 
   
     
     
 

Thermal Resources Avista Utilities owns a 50 percent interest in Coyote Springs 2 located near Boardman, Oregon. Avista Utilities owns a 15 percent interest in a twin-unit, coal-fired generating facility, the Colstrip 3 & 4 Generating Project (Colstrip) in southeastern Montana. Additionally, Avista Utilities owns a wood-waste-fired generating facility known as the Kettle Falls Generating Station (Kettle Falls) in northeastern Washington and a two-unit natural gas-fired CT generating facility, located in northeast Spokane (Northeast CT). Avista Utilities also leases and operates a two-unit natural gas-fired CT generating facility in northern Idaho (Rathdrum CT). WP Funding LP, an entity that is included in Avista Corp.’s consolidated financial statements and included in the Avista Utilities business segment, owns the Rathdrum CT. In addition, Avista Utilities owns two small generating facilities (Boulder Park and Kettle Falls CT) that were placed into operation in 2002.

Until May 2000, Avista Utilities had a 15 percent interest in a twin-unit, coal-fired generating facility, the Centralia Power Plant (Centralia), in western Washington. In May 2000, the owners of Centralia sold the plant to TransAlta Corporation (TransAlta). Avista Utilities purchased energy from TransAlta to replace the output from Centralia for the period from July 1, 2000 through December 31, 2003, excluding April, May and June of each year. Avista Utilities received approximately 200 megawatts per hour during the term of the contract.

Fuel Supply for Thermal Resources Coyote Springs 2, which is operated by Portland General Electric Corporation, is supplied with natural gas under both long-term contracts and spot market purchases, and transportation agreements with unilateral renewal rights are in place.

Colstrip, which is operated by PPL Montana, LLC, is supplied with fuel from adjacent coal reserves under coal supply and transportation agreements in effect through December 2019.

Kettle Falls’ primary fuel is wood-waste generated as a by-product from forest industry operations within 100 miles of the plant. Natural gas may be used as an alternate fuel. A combination of long-term contracts plus spot purchases provides Avista Utilities the flexibility to meet expected future fuel requirements for Kettle Falls.

The Northeast CT, Rathdrum CT, Boulder Park and Kettle Falls CT are generating units that are primarily used for peaking electric requirements. Due to the shortage of hydroelectric generation during 2000 and 2001 and the relative operating cost compared to higher wholesale market prices, the Northeast CT and Rathdrum CT units were operated on a more frequent basis. These generating facilities have access to natural gas supplies that are adequate to meet their respective operating needs.

The following table shows Avista Utilities’ thermal generation (in thousands of MWhs) during the years ended December 31:

                           
      2003   2002   2001
     
 
 
Coyote Springs 2
    397              
Colstrip
    1,593       1,397       1,617  
Kettle Falls
    366       261       361  
Northeast CT and Rathdrum CT
    20       39       1,023  
Boulder Park and Kettle Falls CT
    22       17        
 
   
     
     
 
 
Total thermal generation
    2,398       1,714       3,001  
 
   
     
     
 

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Purchases, Exchanges and Sales Avista Utilities purchases power under various long-term contracts. Avista Utilities also enters into a significant number of short-term sales and purchases with terms of up to one year.

Under the Public Utility Regulatory Policies Act of 1978 (PURPA), Avista Utilities is required to purchase generation from qualifying facilities, including small hydroelectric and cogeneration projects, at rates approved by the Washington Utilities and Transportation Commission (WUTC) and the Idaho Public Utilities Commission (IPUC). These contracts expire at various times through 2022.

See “Avista Utilities Operating Statistics – Electric Operations - Electric Energy Resources” for more detailed information with respect to purchased power and power from exchanges in 2003, 2002 and 2001.

Future Resource Needs

Avista Utilities has operational strategies to ensure that it has available resources sufficient to meet its energy requirements under a range of operating conditions. The following is a forecast of Avista Utilities’ average energy requirements and resources for the period 2004 through 2006:

Forecasted Electric Energy Requirements and Resources
(aMW)

                               
          2004   2005   2006
         
 
 
Requirements:
                       
 
System load
    1,036       1,062       1,086  
 
Contracts for power sales
    13       13       12  
 
   
     
     
 
   
Total requirements
    1,049       1,075       1,098  
 
   
     
     
 
Resources:
                       
 
Company-owned and contract hydro (1)
    525       550       550  
 
Company-owned thermal generation
    373       373       366  
 
Contracts for power purchases
    220       218       218  
 
   
     
     
 
   
Total resources
    1,118       1,141       1,134  
 
   
     
     
 
     
Surplus resources
    69       66       36  
     
Additional available energy (2)
    207       207       207  
 
   
     
     
 
     
Total surplus resources
    276       273       243  

(1)   Forecasts and snowpack conditions as of February 2004 indicate that hydroelectric generation will be approximately 525 aMW in 2004, which is 95 percent of normal. This forecast may change based upon additional precipitation, temperatures and other variables. The forecasts for 2005 and 2006 assume normal hydroelectric generation of 550 aMW.
 
(2)   Forecast assumes no generation from the Northeast CT, Rathdrum CT, Kettle Falls CT and Boulder Park, which are generally only used to meet electric load requirements due to either below normal hydroelectric generation or increased loads or outages at other generating facilities, and/or when operating costs are lower than short-term wholesale market prices. The combined maximum capacity of the Northeast CT, Rathdrum CT, Kettle Falls CT and Boulder Park is 274 MW, with an estimated energy production of 207 aMW.

Significant Customer Contract A power purchase and sales contract with Potlatch Corporation (Potlatch) expired on December 31, 2001. Potlatch’s Lewiston, Idaho facility has electric requirements of about 100 aMW. The facility also typically produces approximately 60 aMW of generation. Since January 2002, Potlatch had been using its generation to supply a portion of its own electric requirements, which resulted in a net electric requirement on Avista Utilities’ system of approximately 40 aMW. During July 2003, Avista Utilities and Potlatch executed a ten-year power purchase and sales contract, under which Avista Utilities will purchase up to 62 aMW of Potlatch’s generation at a price slightly below the IPUC administratively determined avoided cost rate. Avista Utilities may also purchase generation above 62 aMW at a price that is somewhat below market prices, when market conditions are such that it is mutually beneficial to Potlatch and Avista Utilities. Avista Utilities will serve Potlatch’s entire electric requirements of approximately 100 aMW at the retail tariff rates established for large industrial customers, unless a different rate is ordered by the IPUC. Potlatch’s generation and loads are separately measured and billed by Avista Utilities. When Potlatch’s generation experiences an interruption, Avista Utilities serves the full Potlatch facility load from its system. In January 2004, the agreement was approved by the IPUC, including the full recovery of the costs associated with the agreement through the Idaho power cost adjustment (PCA) mechanism or base retail rates. Avista Utilities does not expect the agreement to have a material impact on future net income.

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Hydroelectric Relicensing

Avista Corp. is a licensee under the Federal Power Act as administered by the FERC, which includes regulation of hydroelectric generation resources. Except for the Little Falls Plant, all of the Company’s hydroelectric plants are regulated by the FERC through project licenses issued for 30-50 year periods. Avista Corp.’s licensed projects are subject to the provisions of Part I of the Federal Power Act. These provisions include payment for headwater benefits, condemnation of licensed projects upon payment of just compensation, and take-over of such projects after the expiration of the license upon payment of the lesser of “net investment” or “fair value” of the project, in either case, plus severance damages.

In March 2001, Avista Utilities received a 45-year operating license from the FERC for the Cabinet Gorge Hydroelectric Generating Project (Cabinet Gorge) and the Noxon Rapids Hydroelectric Generating Project (Noxon Rapids). The Clark Fork Settlement Agreement that was entered into during 1999 and incorporated into the FERC license preserved the projects’ economic peaking and load following operations. Also, as part of the Clark Fork Settlement Agreement, Avista Utilities initiated implementation of protection, mitigation and enhancement measures in March 1999. Measures in the agreement, which cost approximately $4.7 million annually, address issues related to fisheries, water quality, wildlife, recreation, land use, cultural resources and erosion. Recovery of previously deferred hydroelectric relicensing costs, as well as estimated levels of ongoing costs associated with implementation of the Clark Fork Settlement Agreement, were addressed by both the WUTC and IPUC and received favorable treatment and recovery through retail rates. Costs of approximately $15 million deferred during the licensing phase were allowed in rate base and are being amortized over the 45-year license term.

Dissolved gas levels exceed Idaho and federal water quality standards downstream of Cabinet Gorge during periods when excess river flows must be diverted over the spillway. Mitigation of the dissolved gas levels continues to be studied as agreed to in the Clark Fork Settlement Agreement. To date, intensive biological studies in the lower Clark Fork River and Lake Pend Oreille have documented no significant biological effects of high dissolved gas levels on free ranging fish. Under the terms of the Clark Fork Settlement Agreement, the Company developed an abatement and mitigation strategy with the other signatories to the agreement and submitted the plan in December 2002 for review and approval to the Idaho Department of Environmental Quality and the U.S. Fish and Wildlife Service. In December 2003, the Idaho Department of Environmental Quality provided modifications to the plan that have been reviewed by the Company. The modifications did not result in any significant changes to the Company’s plan. The structural alternative proposed by the Company provides for the modification of the two existing diversion tunnels built when Cabinet Gorge was originally constructed. The costs of modifications to the first tunnel are currently estimated to be $37 million (including AFUDC and inflation) and would be incurred between 2004 and 2009. The second tunnel would be modified only after evaluation of the performance of the first tunnel and such modifications would commence no later than 10 years following the completion of the first tunnel. It is currently estimated that the costs to modify the second tunnel would be $23 million (including AFUDC and inflation). As part of the plan, the Company will also provide $0.5 million annually commencing as early as 2004, as mitigation for aquatic resources that might be adversely affected by high dissolved gas levels. Mitigation funds will continue until the modification of the second tunnel commences or if the second tunnel is not modified to an agreed upon point in time commensurate with the biological effects of high dissolved gas levels. The Company will seek regulatory recovery of the costs for the modification of Cabinet Gorge and the mitigation payments.

The Company operates six hydroelectric plants on the Spokane River, and five of these (Long Lake, Nine Mile, Upper Falls, Monroe Street and Post Falls) are under one FERC license and referred to herein as the Spokane River Project. The sixth, Little Falls, is operated under separate Congressional authority and is not licensed by the FERC. The license for the Spokane River Project expires in August 2007; the Company filed a Notice of Intent to Relicense in July 2002. The formal consultation process involving planning and information gathering with stakeholder groups is underway. The Company’s goal is to develop with the stakeholders a comprehensive and cost-effective settlement agreement to be filed as part of the Company’s license application to the FERC in July 2005.

Natural Gas Operations

Avista Utilities provides natural gas distribution services to retail customers in parts of eastern Washington, northern Idaho, northeast and southwest Oregon, and the South Lake Tahoe region of California. Natural gas commodity costs in excess of the amount recovered in current rates are deferred and recovered in future periods with applicable regulatory approval through adjustments to rates.

Natural gas commodity prices increased dramatically during 2000 and remained at relatively high levels during the first half of 2001 before declining in the second half of the year. Natural gas commodity prices during 2002 were generally lower than during 2000 and the first half of 2001. Natural gas commodity prices increased towards the end of 2002 and

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into the first half of 2003 before declining somewhat during the middle of 2003 and increasing again in the fourth quarter of 2003. Avista Utilities’ average prices per dekatherm were $5.50, $4.95 and $6.33 in 2003, 2002 and 2001, respectively. The continued tight balance between supply and demand for natural gas is a major contributor to the ongoing price volatility in natural gas, and this is expected to continue into 2004. Market prices for natural gas continue to be competitive compared to alternative fuel sources for residential, commercial and industrial customers. Avista Utilities believes that natural gas should sustain its market advantage over competing energy sources based on the levels of existing reserves and the potential for natural gas development in the future. Growth has occurred in the natural gas business in recent years due to increased demand for natural gas in new construction, as well as conversions from competing space and water heating energy sources to natural gas.

Challenges facing Avista Utilities’ natural gas operations include, among other things, volatility in the price of natural gas, changes in the availability of natural gas, legislative and governmental regulations, weather conditions and the timing and approval of recovery for increased commodity costs.

Avista Utilities makes sales and provides transportation service directly to large natural gas customers. The majority of Avista Utilities’ large industrial customers purchase their own natural gas requirements through natural gas marketers. For these customers, Avista Utilities provides transportation from natural gas transmission pipeline interconnections to the customers’ premises. Several of Avista Utilities’ largest natural gas customers are provided natural gas transportation service under individual contracts. All individual contracts are subject to regulatory review and approval. The total volume transported on behalf of transportation customers for 2003, 2002 and 2001 was 153.4, 174.9 and 180.9 million therms, which represented approximately 31 percent, 34 percent and 33 percent of Avista Utilities’ total system deliveries, respectively.

Natural Gas Resources

Natural Gas Supply The Company is well connected to multiple supply basins in the western United States and western Canada and believes there will be sufficient supplies of natural gas to meet its customers’ needs. However, natural gas prices in the Pacific Northwest are increasingly affected by supply and demand factors in other regions of the United States and Canada. Avista Utilities has capacity delivery rights on seven pipelines and owns natural gas storage facilities. A diverse portfolio of natural gas resources allows Avista Utilities to capture market opportunities that benefit its natural gas customers.

The Company’s energy marketing, trading and resource management subsidiary, Avista Energy, is currently responsible for the daily management and optimization of these resources for the requirements of customers in the states of Washington, Idaho and Oregon under an Agency Agreement with Avista Utilities. Under this relationship, Avista Utilities retains ownership of its transportation, storage and long-term contracts and Avista Energy acts as an agent to optimize these resources. In February 2004, the WUTC ordered the termination of this relationship in Washington and ordered Avista Utilities to file a transition plan to move management of these functions back into Avista Utilities. See “Regulatory Issues - Natural Gas Benchmark Mechanism” for additional information.

Approximately 25 percent of Avista Utilities’ natural gas supplies are obtained from domestic sources, with the remaining 75 percent from Canadian sources. Canadian natural gas supplies are not considered to be at greater risk of non-delivery than supplies from the United States.

Natural Gas Storage Avista Utilities owns a one-third interest in the Jackson Prairie Natural Gas Storage Project (Jackson Prairie), an underground natural gas storage field located near Chehalis, Washington. Jackson Prairie has a total peak day deliverability of 8.8 million therms, with a total working natural gas inventory of 190.3 million therms. The role of Jackson Prairie in providing flexible natural gas supplies is important to Avista Utilities’ natural gas operations. It enables Avista Utilities to place natural gas into storage when prices are low or to meet minimum natural gas purchasing requirements, as well as to meet high demand periods or to withdraw natural gas from storage when spot prices are high. Avista Energy controls a portion of the capacity at Jackson Prairie for a ten-year period ending in 2009. During 2002, a multi-year project to further increase the capacity at Jackson Prairie commenced. Avista Utilities has contracted to release a total of approximately 37 percent of its Jackson Prairie capacity to two other utilities. One of these contracts requires two-years notice for termination and one contract is renewed on a year-to-year basis.

Regulatory Issues

Avista Corp., as a regulated public utility, is currently subject to regulation by state utility commissions with respect to prices, accounting, the issuance of securities, and other matters. The retail electric and natural gas operations are subject to the jurisdiction of the WUTC, the IPUC, the Oregon Public Utilities Commission (OPUC), the California Public Utilities Commission (CPUC) and the Public Service Commission of the State of Montana (Montana Commission).

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Approval of the issuance of securities is not required from the CPUC and the Montana Commission. The Company is also subject to the jurisdiction of the FERC for its wholesale natural gas rates charged for the release of capacity from Jackson Prairie, and for electric transmission service and wholesale electric sales.

In each regulatory jurisdiction, rates for retail electric and natural gas services (other than specially negotiated retail rates for industrial or large commercial customers, which are subject to regulatory review and approval) are determined on a “cost of service” basis and are designed to provide, after recovery of allowable operating expenses, an opportunity to earn a reasonable return on “rate base.” “Rate base” is generally determined by reference to the original cost (net of accumulated depreciation) of utility plant in service, subject to various adjustments for deferred taxes and other items. Over time, rate base is increased by additions to utility plant in service and reduced by depreciation and retirement of utility plant. Rates for wholesale electric and natural gas transmission services are based on the “cost of service” principles and are set forth in tariffs on file with the FERC. See “Note 1 of Notes to Consolidated Financial Statements” for additional information about regulation, depreciation and deferred income taxes. See “Industry Restructuring” for additional information about deregulation, as well as changes with respect to transmission and wholesale electricity markets.

Power Cost Deferrals Avista Utilities defers the recognition in the income statement of certain power supply costs that are in excess of the level currently recovered from retail customers as authorized by the WUTC and the IPUC. A portion of power supply costs are recorded as a deferred charge on the balance sheet for future review and the opportunity for recovery through retail rates.

The WUTC issued an order effective July 1, 2002 providing for restructuring of rate increases previously approved by the WUTC totaling 31.2 percent. The July 2002 rate change increased base retail rates 19.3 percent and provided an 11.9 percent continuing surcharge over previous base retail rates for the recovery of deferred power costs. The WUTC rate order also established an Energy Recovery Mechanism (ERM) effective July 1, 2002. The ERM replaced a series of temporary deferral mechanisms that had been in place in Washington since mid-2000. The ERM allows Avista Utilities to increase or decrease electric rates periodically with WUTC approval to reflect changes in power supply costs. The ERM provides for Avista Utilities to incur the cost of, or receive the benefit from, the first $9.0 million in annual power supply costs above or below the amount included in base retail rates. Under the ERM, 90 percent of annual power supply costs exceeding or below the initial $9.0 million are deferred for future surcharge or rebate to Avista Utilities’ customers. The remaining 10 percent of power supply costs are an expense of, or benefit to, the Company.

Under the ERM, Avista Utilities agreed to make an annual filing on or before April 1st of each year to provide the opportunity for the WUTC and other interested parties to review the prudence of and audit the ERM deferred power cost transactions for the prior calendar year. The settlement agreement establishing the ERM provided for a 90-day review period for the filing; however, the period may be extended by agreement of the parties or by WUTC order. Avista Utilities made its first annual filing with the WUTC in March 2003 related to $18.4 million of deferred power costs incurred for the period July 1, 2002 through December 31, 2002. Previous WUTC orders established the prudence and recoverability of power costs incurred through June 30, 2002. In January 2004, the WUTC approved a settlement agreement among Avista Utilities, the WUTC staff and the Industrial Customers of Northwest Utilities, which provided for Avista Utilities to write off $2.5 million (recorded in 2003) of previously deferred power costs related to the delay of the Coyote Springs 2 project in 2002 and 2003 and allows recovery of all other deferred power costs incurred through December 31, 2002.

Avista Utilities has a PCA mechanism in Idaho that allows it to modify electric rates periodically with IPUC approval. Under the PCA mechanism, Avista Utilities defers 90 percent of the difference between certain actual net power supply expenses and the authorized level of net power supply expense approved in the last Idaho general rate case. The IPUC originally approved a 19.4 percent surcharge in October 2001, which has been extended through October 2004 for recovery of previously deferred power costs. Based on IPUC staff recommendations and IPUC orders, the prudence of $11.9 million of deferred power costs will be reviewed in the electric general rate case that Avista Utilities filed in February 2004. Avista Utilities believes that such costs for long-term fuel supply contracts were prudently incurred.

See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Avista Utilities-Regulatory Matters” for additional information.

General Rate Cases Avista Utilities regularly reviews the need for electric and natural gas rate changes in each state in which it provides service. In February 2004, Avista Utilities filed electric and natural gas general rate cases in Idaho. The request is designed to increase electric revenues by 11 percent, or $18.9 million in annual revenues, over current rates. This would result from a 24 percent increase in base retail rates (an increase of $35.2 million in annual revenues) offset by a $16.3 million annual revenue decrease from the current PCA surcharge. Avista Utilities also requested a

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natural gas general rate increase of 9.2 percent, or $4.8 million in annual revenues. Avista Utilities’ requests are based on an overall rate of return of 9.82 percent and a return on equity of 11.5 percent. The IPUC generally has up to seven months to review the general rate case filings.

In September 2003, the OPUC approved a general natural gas rate increase of $6.3 million in annual revenues effective October 1, 2003 that authorizes, among other things, an overall rate of return of 8.88 percent and a return on equity of 10.25 percent.

In June 2002, the WUTC issued an order that became effective July 1, 2002 with respect to Avista Utilities’ most recent electric general rate case. The order provides for an overall rate of return of 9.72 percent and a return on equity of 11.16 percent. The order provided for no incremental rate increase to Avista Utilities’ Washington electric customers above the rates in effect at the time; however, rate increases previously approved by the WUTC totaling 31.2 percent were restructured. For further information about this WUTC order, see “Power Cost Deferrals.”

Purchased Gas Adjustment (PGA or Natural Gas Trackers) Under established regulatory practices in each respective state, Avista Utilities is allowed to adjust its natural gas rates periodically (with regulatory approval) to reflect increases or decreases in the cost of natural gas purchased. Differences between actual natural gas costs and the natural gas costs already included in retail rates are deferred and charged or credited to expense when regulators approve inclusion of the cost changes in rates. During the second half of 2002, Avista Utilities adjusted its natural gas rates in response to a decrease in current and projected natural gas costs at that time. During the fourth quarter of 2002, natural gas rate decreases of 17.4 percent, 15.5 percent, 7.1 percent and 16.2 percent were approved and implemented in Washington, Idaho, Oregon and California, respectively. As discussed above, current and projected natural gas prices increased towards the end of 2002 and into the first half of 2003. During September and October of 2003, natural gas rate increases of 8.7 percent, 2.4 percent, 12.4 percent and 15.0 percent were approved and implemented in Washington, Idaho, Oregon and California, respectively. The rate increase in Washington was approved subject to refund, pending further review of the deferred natural gas costs. In February 2004, Avista Utilities filed a request for a 7.3 percent increase in Oregon to be effective April 1, 2004. These natural gas rate increases and decreases are designed to pass through changes in purchased natural gas costs to customers with no change in Avista Utilities’ gross margin or net income.

Natural Gas Benchmark Mechanism The IPUC, WUTC and OPUC approved Avista Utilities’ Natural Gas Benchmark Mechanism in 1999. The mechanism eliminated the majority of natural gas procurement operations within Avista Utilities and placed responsibility for natural gas procurement operations in Avista Energy, the Company’s non-regulated subsidiary. The ownership of the natural gas assets remains with Avista Utilities; however, the assets are managed by Avista Energy through an Agency Agreement. Avista Utilities continues to manage natural gas procurement for its California operations, which currently represents approximately four percent of its total natural gas therm sales.

The Natural Gas Benchmark Mechanism provides benefits to retail customers and allows Avista Energy to retain a portion of the benefits associated with asset optimization and the efficiencies gained in purchasing natural gas for Avista Utilities as part of a larger portfolio. In early 2002, the IPUC and the OPUC approved the continuation of the Natural Gas Benchmark Mechanism and related Agency Agreement through March 31, 2005. In January 2003, the WUTC approved the continuation of the Natural Gas Benchmark Mechanism and related Agency Agreement through January 29, 2004. In April 2003, the Company filed a request with the WUTC to amend certain aspects of the Natural Gas Benchmark Mechanism and related Agency Agreement and requested an extension through March 31, 2007. In July 2003, the WUTC staff and the Public Counsel Section of the Attorney General’s Office filed testimony recommending the termination of the Natural Gas Benchmark Mechanism in Washington. Hearings were held before the WUTC during the fourth quarter of 2003 and the first part of 2004. In February 2004, the WUTC ordered that the Natural Gas Benchmark Mechanism and related Agency Agreement be terminated for Washington customers and ordered Avista Utilities to file a transition plan to move management of these functions back into Avista Utilities. The transition plan will be filed by March 15, 2004.

Industry Restructuring

Federal Level

Industry restructuring to open the electric wholesale energy market to competition was initially promoted by federal legislation. The Energy Policy Act of 1992 (Energy Act) amended provisions of the Public Utility Holding Company Act of 1935 (PUHCA) and the Federal Power Act to remove certain barriers to a competitive wholesale market. The Energy Act expanded the authority of the FERC to issue orders requiring electric utilities to transmit power and energy to or for wholesale purchasers and sellers, and to require electric utilities to enlarge or construct additional transmission

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capacity for the purpose of providing these services. It also created “exempt wholesale generators,” a class of independent power plant owners that are able to sell generation only at the wholesale level. This permits public utilities and other entities to participate through subsidiaries in the development of independent electric generating plants for sales to wholesale customers without being required to register under the PUHCA.

FERC Order No. 888, issued in April 1996, requires public utilities operating under the Federal Power Act to provide access to their transmission systems to third parties pursuant to the terms and conditions of the FERC’s pro-forma open access transmission tariff. FERC Order No. 889, the companion rule to Order No. 888, requires public utilities to establish an Open Access Same-Time Information System (OASIS) to provide transmission customers with information about available transmission capacity and other information by electronic means. It also requires each public utility subject to the rule to functionally separate its transmission and wholesale power merchant functions. The FERC issued its initial order accepting the non-rate terms and conditions of Avista Utilities’ open access transmission tariff in November 1996. Avista Utilities filed its “Procedures for Implementing Standards of Conduct under FERC Order No. 889” with the FERC in December 1996 and adopted these Procedures effective January 1997. FERC Orders No. 888 and No. 889 have not had a material effect on Avista Utilities’ operating results.

In November 2003, the FERC issued a final rule (FERC Order No. 2004) revising the standards of conduct applicable to jurisdictional electric transmission providers and natural gas pipelines (collectively defined by the rule as “transmission providers”) and their “energy affiliates.” FERC Order No. 2004 replaces the previous gas and electricity standards of conduct, adopted in FERC Orders No. 497 and No. 889 respectively, with new unified standards of conduct applicable to both electric and natural gas transmission providers, and dramatically expands the range of affiliated entities covered by the standards. The standards of conduct are designed to ensure that transmission providers do not provide preferential access to service or information to affiliated entities. FERC Order No. 2004 became effective in February 2004 upon each transmission provider completing its filing with the FERC and posting on its OASIS or its Internet Web site its plan for implementing the revised standards of conduct. By June 2004, each transmission provider must comply with the new rule’s requirements and post procedures that will enable customers and the FERC to determine whether the transmission provider is complying with the new standards. Avista Utilities’ compliance with the revised standards will have no substantive impacts on the operation, maintenance and marketing of its transmission system or Avista Utilities’ ability to provide service to its customers.

The North American Electric Reliability Council (NERC) and the WECC have undertaken initiatives to establish a series of security coordinators to oversee the reliable operation of the regional transmission system. Accordingly, Avista Utilities, in cooperation with other utilities in the Pacific Northwest, established the Pacific Northwest Security Coordinator (PNSC), which oversees daily and short-term operations of the Northwest sub-regional transmission grid and has limited authority to direct certain actions of control area operators in the case of a pending transmission system emergency. Avista Utilities executed its service agreement with the PNSC in September 1998.

The utility industry experienced the largest blackout in history on August 14, 2003, when 50 million people lost power in the northeastern United States and eastern Canadian provinces. As a result of this outage the NERC, in conjunction with the FERC, conducted a comprehensive investigation of the outage and issued 14 reliability related recommendations. These recommendations address compliance with existing national and regional standards and initiatives to prevent or mitigate future blackouts. Utilities in the western United States, including Avista Utilities, had already been following the provisions of approximately half of these NERC recommendations in response to blackouts experienced in 1996 and Avista Utilities already complies with many of the remaining NERC recommendations. Avista Utilities plans to perform some additional work in the future to address certain NERC recommendations.

Governmental agencies (including the FERC), legislators and others have suggested enactment of specific requirements, standards, operating procedures and accountabilities for electric transmission system operators and owners. The additional requirements that could be enacted, if any, are not known at this time. Avista Utilities expects that the costs associated with any new requirements would be recoverable in rates.

Avista Utilities has implemented appropriate other operating practices and processes. The majority of these procedures were implemented prior to the August 2003 blackout in the northeastern United States. Examples of the practices and processes already in place include: (1) Critical outages are coordinated through the 45-day regional coordinated outage schedule process. (2) Participation in the Northwest Operations and Planning Study Group (NOPSG). NOPSG reviews and approves seasonal study limits for critical Northwest paths. (3) System studies are performed prior to all construction and maintenance outages. These study results are used to set new generation and transmission limits based on construction and maintenance outages. (4) Avista Utilities’ Supervisory Control And Data Acquisition (SCADA) Engineering and Operations group reports to the same management as the System Operations department. System operators are in continuous discussions with SCADA support personnel. (5) As noted above, Avista Utilities has signed an empowerment agreement with the PNSC that gives the PNSC authority to direct Avista

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Utilities to take certain action with respect to regional reliability issues. (6) Development of operating procedures, updated periodically, to assist system operators during normal, emergency and unusual operating conditions. (7) Review of existing emergency practices and backup plans. These include control center backup plan, loss of communications, loss of SCADA system, operation during system island conditions, operation during high/low frequency conditions, operation during high/low voltage conditions and manual load shedding. (8) Sharing of critical system status and information with Western Utilities. (9) A construction plan to significantly increase the capacity of the Avista Utilities’ transmission system over the next 5 years.

Regional Transmission Organizations

FERC Order No. 2000 requires all utilities subject to FERC regulation to file a proposal to form a Regional Transmission Organization (RTO), or a description of efforts to participate in an RTO, and any existing obstacles to RTO participation. FERC Order No. 2000 is a follow up to FERC Orders No. 888 and No. 889 issued in 1996, which required transmission owners to provide non-discriminatory transmission service to third parties.

Avista Corp. is in continuing discussions with utilities and others in the Pacific Northwest region to define how such an RTO might work. For example, the Company has negotiated with nine other utilities in the western United States on the possible formation of an RTO, RTO West, a non-profit organization. The Company and two other western utilities have also taken steps toward the formation of a for-profit Independent Transmission Company, TransConnect, which could be a member of a future RTO.

The final proposal for any RTO or TransConnect must be approved by the FERC, the boards of directors of the filing companies and regulators in various states. The Company’s decision to move forward with the formation of TransConnect or any RTO serving the Pacific Northwest region, as well as the legal, financial and operating implications of such decisions, will ultimately depend on the terms and conditions related to the formation of the entities and conditions established in the regulatory approval processes. The Company cannot predict these implications.

In September 2003, a new organization called Western Interconnection L.L.C. (WI) filed an application with the FERC for certification as an RTO to provide transmission service in the western United States. As part of its application, WI requested that FERC order each jurisdictional utility in the western United States (including Avista Corp.) to provide escrow funding to WI in the amount of $4.0 million per year. Several parties (including Avista Corp.) have filed motions with the FERC requesting that WI’s application be denied.

Wholesale Power Market Design

In April 2003, the FERC issued a White Paper presenting a revised version of proposed wholesale power market rules. The White Paper emphasizes a focus on the formation of RTOs and on ensuring that all independent transmission organizations have sound market rules. The White Paper further indicates that the implementation schedule will vary depending on regional needs and will also allow for regional differences. This White Paper was developed based on input from numerous state regulatory agencies, utility companies, industry and consumer groups, as well as the public. The White Paper reflects significant concerns raised with respect to the FERC’s initial proposal of a Standard Market Design in July 2002. The FERC’s stated goals with respect to wholesale power markets include: reliable and reasonably priced electric service for all customers; sufficient electric infrastructure; transparent markets with fair rules for all market participants; stability and regulatory certainty for customers, the electric power industry, and investors; technological innovation; and efficient use of the nation’s resources. The White Paper proposes a significant role being played by regional authorities in setting up regional power markets. At this time, the Company cannot predict the ultimate impact the changes may have on its operations as well as how the changes may impact the RTO West, TransConnect and WI proposals.

State Level

Competition among utilities for retail customers is not generally allowed in Avista Utilities’ service territory. While the Energy Act precludes the FERC from mandating retail wheeling, state regulators and legislators could open service territories to full competition at the retail level. Legislative action at the state level would be required for full retail wheeling and customer choice to occur in Washington and Idaho. For the past several years, the legislatures and public utility commissions in Washington and Idaho have conducted a series of hearings and several studies regarding electric industry restructuring. Issues such as unbundling, deregulation, reliability and consumer protection were examined. Impacts on customer service quality and system reliability (generation, transmission and distribution) were considered on a “macro” basis under various restructuring scenarios. Public policy makers in Washington and Idaho continue to examine other states’ experiences with restructuring, while cognizant that the Pacific Northwest generally benefits from

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electric rates that are among the lowest in the country. Currently, there is generally no movement toward deregulation in Washington or Idaho.

Automated Meter Reading

Over a four-year period beginning in 2005, Avista Utilities plans to upgrade electric and natural gas meters for automated meter reading (AMR) in Idaho. Avista Utilities believes a combination of decreases in capital and installation costs of AMR together with expected continuing increases in meter reading expenses now supports the installation of this technology. This should allow Avista Utilities to manage meter reading labor costs, provide improvements on meter data accuracy, lower customer service costs, and reduce estimated meter reads.

Environmental Issues

The Company is subject to environmental regulation by federal, state and local authorities. The generation, transmission, distribution, service and storage facilities in which Avista Utilities has an ownership interest were designed to comply with all applicable environmental laws. Furthermore, the Company conducts periodic reviews of all its facilities and operations to respond to or to anticipate emerging environmental issues. The Company’s Board of Directors has an environmental committee to deal specifically with these issues.

Since December 1991, a number of species of fish in the Northwest, including the Snake River sockeye salmon and fall chinook salmon, the Kootenai River white sturgeon, the upper Columbia River steelhead, the upper Columbia River spring chinook salmon and the bull trout, have been listed as threatened or endangered under the Federal Endangered Species Act. Thus far, measures that were adopted and implemented to save the Snake River sockeye salmon and fall chinook salmon have not directly impacted generation levels at any of Avista Utilities’ hydroelectric dams. Avista Utilities does, however, purchase power from four projects on the Columbia River that are directly impacted by ongoing mitigation measures for salmon and steelhead. The reduction in generation at these projects is relatively minor, resulting in minimal economic impact on Avista Utilities at this time. It is currently not possible to accurately predict the likely economic costs to the Company resulting from all future actions.

The Company received a new FERC operating license for Cabinet Gorge and Noxon Rapids in March 2001 that incorporates a comprehensive settlement agreement. The restoration of native salmonid fish, in particular bull trout, is a principal focus of the agreement. The result is a collaborative bull trout recovery program with the U.S. Fish and Wildlife Service, Native American tribes and the states of Idaho and Montana on the lower Clark Fork River, consistent with requirements of the FERC license. See “Hydroelectric Relicensing” for further information.

Air Quality The most significant impact on the Company related to the Clean Air Act (CAA) and the 1990 Clear Air Act Amendments (CAAA) pertains to Colstrip, which is a “Phase II” coal-fired plant under the CAAA. Avista Utilities does not expect Colstrip to be required to implement any additional sulfur dioxide (SO2) mitigation in the foreseeable future in order to continue operations. Avista Utilities’ other thermal projects are subject to various CAAA standards. Every five years each of the other thermal projects requires an updated operating permit (known as a Title V permit), which addresses, among other things, the compliance of the plant with the CAAA. The operating permit for the Rathdrum CT was renewed in 2001 (expires 2006) and the operating permit for Kettle Falls was renewed in 2002 (expires 2007). The Northeast CT was issued a Title V permit in February 2004 (expires 2009). Boulder Park does not require a Title V permit based on its limited output and instead has a synthetic minor permit that does not expire. Coyote Springs 2 has a Title V permit that was issued in 2003 (expires in 2008).

In 1999, the Environmental Protection Agency (EPA) initiated enforcement actions against several utilities, asserting that older, coal-fired power plants operated by those utilities have, over the years, been modified in ways that subject them to more stringent requirements under the CAA. The EPA has since issued notices of violation and commenced enforcement activities against other utilities. The future direction of the EPA’s enforcement initiative is presently unclear. Therefore, at this time, Avista Utilities is unable to predict whether such EPA enforcement actions will be brought with respect to Colstrip. However, the EPA regional office that regulates plants in Montana has indicated an intention to issue information requests to all utilities in their jurisdiction and issued such a request to Colstrip in 2003. The owners of Colstrip are in the process of responding to this information request. Avista Utilities cannot presently predict what, if any, action the EPA might take in this regard.

In December 2003, PPL Montana, LLC, as operator of Colstrip, received an Administrative Compliance Order (ACO) from the EPA pursuant to the CAA. The ACO alleges that Colstrip has been in violation of its CAA permit at Colstrip since 1980. The permit required Colstrip to submit for review and approval by the EPA an analysis and proposal for reducing emissions of nitrogen oxides to address visibility concerns if and when EPA promulgates Best Available Retrofit Technology requirements for nitrogen oxides. The EPA is asserting that regulations it promulgated in 1980

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triggered this requirement. Avista Utilities and PPL Montana, LLC believe that the ACO is unfounded and PPL Montana, LLC is discussing the matter with the EPA. The ACO does not expressly seek penalties, and it is unclear at this time what, if any, additional control technology the EPA may consider to be required. Accordingly, the costs to install any additional controls for nitrogen oxides, if required, cannot be estimated at this time.

Water Quality Dissolved gas levels exceed Idaho and federal water quality standards downstream of Cabinet Gorge during periods when excess river flows must be diverted over the spillway. Mitigation of the dissolved gas levels continues to be studied as agreed to in the Clark Fork Settlement Agreement. See “Hydroelectric Relicensing” for further information.

In June 2001, Avista Development received official notice that it had been designated as a potentially liable party (PLP) with respect to contaminated sites on the Spokane River. The State of Washington’s Department of Ecology (DOE) discovered PCBs in fish and sediments in the Spokane River in the 1970s and 1980s. In the 1990s, the DOE performed subsequent sampling of the river and identified potential sources of the PCBs, including the Spokane Industrial Park (SIP) and a number of other entities in the area. The SIP, renamed Pentzer Development Corporation (Pentzer Development) in 1990, operated a wastewater treatment plant at the site until it was closed in December 1993. The SIP’s treatment plant discharged to the Spokane River under the terms of a National Pollutant Discharge Elimination System permit issued by the DOE. Pentzer Development sold the property in 1996 and merged with Avista Development in 1998. Avista Development filed a response to this notice in August 2001. In December 2001, the DOE confirmed Avista Development’s status as a PLP and named at least two other PLPs in this matter. During the fourth quarter of 2002, Avista Development and one other PLP finalized the Consent Decree and Scope of Work for the remedial investigation and feasibility study of the site, which was formally entered into Spokane County Superior Court in January 2003. One other PLP has not been participating in the process. As directed by Avista Development and the other PLP, the field work for the remedial investigation began in April 2003 and was completed by the end of 2003 with a draft remedial investigation report and feasibility study technical memorandum due March 29, 2004. The other PLP that has been participating with Avista Development has filed for bankruptcy and is expected to file its reorganization plan in mid-2004. The other PLP has initiated negotiations with the DOE and Avista Development to settle its future financial liabilities associated with the site.

In April 2003, the DOE released its study of wastewater and sludge handling from facilities owned by a fourth PLP. The DOE study indicated that the fourth PLP continued to discharge PCBs into the Spokane River. The DOE issued the fourth PLP a final notice of participation as a PLP on April 30, 2003.

The DOE has indicated that the actual cleanup of PCB sediments in the Spokane River will be coordinated to the extent possible with the EPA’s separate plan to remove heavy metals from the Spokane River. The Company believes that the heavy metals contamination resulted from decades of mining upstream at locations in Idaho and is not related to the activities of Avista Development or Avista Corp.

See “Note 25 of the Notes to Consolidated Financial Statements” for additional information with respect to environmental issues.

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AVISTA UTILITIES OPERATING STATISTICS

                                 
            Years Ended December 31,
           
            2003   2002   2001
           
 
 
ELECTRIC OPERATIONS
                       
 
ELECTRIC OPERATING REVENUES (Dollars in Thousands):
                       
   
Residential
  $ 204,783     $ 196,156     $ 158,847  
   
Commercial
    201,339       194,732       155,371  
   
Industrial
    78,276       68,096       80,433  
   
Public street and highway lighting
    4,770       4,683       3,790  
 
   
     
     
 
     
Total retail revenues
    489,168       463,667       398,441  
   
Wholesale revenues
    73,463       64,082       480,903  
   
Revenues from sales of fuel
    71,456       40,937       18,948  
   
Other revenues
    16,835       15,455       23,913  
 
   
     
     
 
     
Total electric operating revenues
  $ 650,922     $ 584,141     $ 922,205  
 
   
     
     
 
 
ELECTRIC ENERGY SALES (Thousands of MWhs):
                       
   
Residential
    3,298       3,203       3,219  
   
Commercial
    2,919       2,837       2,882  
   
Industrial
    1,785       1,519       1,892  
   
Public street and highway lighting
    25       25       25  
 
   
     
     
 
     
Total retail energy sales
    8,027       7,584       8,018  
   
Wholesale energy sales
    2,075       2,216       6,262  
 
   
     
     
 
     
Total electric energy sales
    10,102       9,800       14,280  
 
   
     
     
 
 
ELECTRIC ENERGY RESOURCES (Thousands of MWhs):
                       
   
Hydro generation (from Company facilities)
    3,540       4,010       2,564  
   
Thermal generation (from Company facilities)
    2,398       1,714       3,001  
   
Purchased power - long-term hydroelectric contracts with PUDs
    775       837       631  
   
Purchased power - wholesale
    3,909       3,828       8,624  
   
Power exchanges
    36       17       (104 )
 
   
     
     
 
     
Total power resources
    10,658       10,406       14,716  
   
Energy losses and Company use
    (556 )     (606 )     (436 )
 
   
     
     
 
     
Total energy resources (net of losses)
    10,102       9,800       14,280  
 
   
     
     
 
 
NUMBER OF ELECTRIC CUSTOMERS (Average for Period):
                       
   
Residential
    283,497       279,735       276,845  
   
Commercial
    36,279       35,910       35,454  
   
Industrial
    1,414       1,420       1,434  
   
Public street and highway lighting
    422       413       402  
 
   
     
     
 
     
Total electric retail customers
    321,612       317,478       314,135  
   
Wholesale
    47       46       44  
 
   
     
     
 
     
Total electric customers
    321,659       317,524       314,179  
 
   
     
     
 
 
ELECTRIC RESIDENTIAL SERVICE AVERAGES:
                       
   
Annual use per customer (KWh)
    11,633       11,450       11,629  
   
Revenue per KWh (in cents)
    6.21       6.12       4.93  
   
Annual revenue per customer
  $ 722.35     $ 701.22     $ 573.77  
 
ELECTRIC AVERAGE HOURLY LOAD (aMW)
    984       935       975  
 
   
     
     
 
 
RESOURCE AVAILABILITY at time of system peak (MW):
                       
   
Total requirements (winter):
                       
     
Retail native load
    1,509       1,346       1,500  
     
Wholesale obligations
    417       297       1,734  
 
   
     
     
 
       
Total requirements (winter)
    1,926       1,643       3,234  
   
Total resource availability (winter)
    2,557       2,213       3,553  
   
Total requirements (summer):
                       
     
Retail native load
    1,487       1,389       1,379  
     
Wholesale obligations
    449       466       1,332  
 
   
     
     
 
       
Total requirements (summer)
    1,936       1,855       2,711  
   
Total resource availability (summer)
    2,365       2,287       2,927  

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AVISTA UTILITIES OPERATING STATISTICS

                                 
            Years Ended December 31,
           
            2003   2002   2001
           
 
 
NATURAL GAS OPERATIONS
                       
 
NATURAL GAS OPERATING REVENUES (Dollars in Thousands):
                       
   
Residential
  $ 166,925     $ 183,964     $ 179,584  
   
Commercial
    90,523       104,974       104,012  
   
Industrial
    7,475       7,127       11,130  
 
   
     
     
 
     
Total retail natural gas revenues
    264,923       296,065       294,726  
   
Wholesale revenues
    280       695       1,762  
   
Transportation revenues
    8,485       9,664       8,576  
   
Other revenues
    3,601       3,399       3,578  
 
   
     
     
 
     
Total natural gas operating revenues
  $ 277,289     $ 309,823     $ 308,642  
 
   
     
     
 
 
THERMS DELIVERED (Thousands of Therms):
                       
   
Residential
    198,471       199,686       198,413  
   
Commercial
    122,115       126,220       126,869  
   
Industrial
    12,737       11,243       15,523  
 
   
     
     
 
     
Total retail
    333,323       337,149       340,805  
   
Wholesale
    675       2,306       4,831  
   
Transportation
    153,352       174,891       180,918  
   
Interdepartmental and Company use
    3,124       2,145       15,430  
 
   
     
     
 
     
Total therms delivered
    490,474       516,491       541,984  
 
   
     
     
 
 
SOURCES OF NATURAL GAS SUPPLY (Thousands of Therms):
                       
   
Purchases
    334,609       344,793       348,620  
   
Storage — injections
    (74 )     (53 )     (62 )
   
Storage — withdrawals
    76       60       54  
   
Natural gas for transportation
    153,352       174,891       180,918  
   
Interdepartmental transportation
    2,607       1,513       14,662  
   
Distribution system losses
    (96 )     (4,713 )     (2,208 )
 
   
     
     
 
     
Total natural gas supply
    490,474       516,491       541,984  
 
   
     
     
 
 
NUMBER OF NATURAL GAS CUSTOMERS (Average for Period):
                       
   
Residential
    261,063       254,700       249,650  
   
Commercial
    31,312       30,823       30,355  
   
Industrial
    310       315       328  
 
   
     
     
 
     
Total retail customers
    292,685       285,838       280,333  
   
Wholesale customers
    1       1       2  
   
Transportation customers
    84       88       86  
 
   
     
     
 
     
Total natural gas customers
    292,770       285,927       280,421  
 
   
     
     
 
 
NATURAL GAS RESIDENTIAL SERVICE AVERAGES:
                       
   
Washington and Idaho
                       
     
Annual use per customer (therms)
    813       841       852  
     
Revenue per therm (in cents)
    83.68       93.05       89.24  
     
Annual revenue per customer
  $ 679.96     $ 782.16     $ 760.02  
   
Oregon and California
                       
     
Annual use per customer (therms)
    663       679       688  
     
Revenue per therm (in cents)
    85.07       90.00       93.44  
     
Annual revenue per customer
  $ 564.31     $ 610.68     $ 643.31  
 
NET SYSTEM MAXIMUM CAPABILITY (Thousands of Therms):
                       
   
Net system maximum demand (winter)
    2,270       2,253       2,236  
   
Net system maximum firm contractual capacity (winter)
    4,340       4,340       4,320  
 
HEATING DEGREE DAYS: (1)
                       
   
Spokane, WA
                       
     
Actual
    6,351       6,818       6,800  
     
30 year average
    6,820       6,842       6,842  
     
% of average
    93 %     100 %     99 %
   
Medford, OR
                       
     
Actual
    4,046       4,230       4,143  
     
30 year average
    4,592       4,611       4,611  
     
% of average
    88 %     92 %     90 %

(1)   Heating degree days are the measure of the coldness of weather experienced, based on the extent to which the average of high and low temperatures for a day falls below 65 degrees Fahrenheit (annual degree days below historic indicate warmer than average temperatures).

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Energy Marketing and Resource Management

The Energy Marketing and Resource Management business segment includes Avista Energy and Avista Power, both subsidiaries of Avista Capital.

Avista Energy

Avista Energy is an electricity and natural gas marketing, trading and resource management business, operating primarily within the WECC. Avista Energy’s headquarters are in Spokane, Washington, and it also has an office in Vancouver, British Columbia, Canada. Avista Energy focuses on optimization of combustion turbines and hydroelectric assets owned by other entities, long-term electric supply contracts, natural gas storage, and electric and natural gas transmission and transportation arrangements. Avista Energy Canada, Ltd. is a wholly owned subsidiary of Avista Energy that provides natural gas services to approximately 400 industrial customers in British Columbia, Canada. Avista Energy is also involved in trading electricity and natural gas, including derivative commodity instruments. Avista Energy’s marketing, trading and resource management activities are driven by its base of knowledge and experience in the operation of both electric energy and natural gas physical systems in the WECC, as well as its relationship-focused approach with its customers. Avista Energy’s earnings are primarily derived from the following activities:

  Marketing and managing the output and availability of combustion turbines and hydroelectric assets owned by other entities.
 
  Capturing price differences between commodities (spark spread) by converting natural gas into electricity through the power generation process.
 
  Purchasing and storing natural gas for later sales to seek gains from seasonal price variations and demand peaks.
 
  Transmitting electricity and transporting natural gas between locations, including moving energy from lower priced/demand regions to higher priced/demand markets and hub locations within the WECC.
 
  Taking speculative positions on future price movements within established risk management policies.

Volatility and liquidity conditions in the wholesale energy markets affect Avista Energy’s earnings. Volatility in wholesale energy markets refers to the size and frequency of price movements. Liquidity represents the volume of activity in the wholesale energy markets during a given period of time and may affect the ability to conduct transactions in the wholesale market. Increases in the volatility in wholesale energy markets generally increase Avista Energy’s potential earnings or losses while decreases in the volatility generally decrease Avista Energy’s potential earnings or losses. Decreases in liquidity in the wholesale energy markets tend to decrease Avista Energy’s earnings.

Derivative commodity instruments in the energy trading portfolio are marked to estimated fair market value on a daily basis (mark-to-market accounting), which causes earnings variability. Market prices and valuation models are utilized in determining the value of electric, natural gas and related derivative commodity instruments.

Avista Energy trades electricity and natural gas, along with derivative commodity instruments including futures, options, swaps and other contractual arrangements. Most transactions are conducted on an “over-the-counter” basis, there being no central clearing mechanism (except in the case of specific instruments traded on the commodity exchanges). Avista Energy’s trading operations are affected by, among other things, volatility of prices within the electric energy and natural gas markets, the demand for and availability of energy, changing regulation of the electric and natural gas industries, the creditworthiness of counterparties and variations in liquidity in energy markets. See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Business Risk” for further information.

The following table provides operating statistics for Avista Energy for the years ended December 31:

                           
      2003   2002   2001
     
 
 
Gross Realized Sales Volume:
                       
 
Electricity (thousands of MWhs)
    41,579       40,426       47,927  
 
Natural gas (thousands of dekatherms)
    228,397       225,983       248,193  

In 1997, Avista Energy entered into a scheduling and marketing services agreement with Chelan County Public Utility District (PUD), located in Washington State. The agreement allows Avista Energy to market, on a “real-

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time” basis, a portion of the output from Chelan County PUD’s hydroelectric resources and to jointly market energy products and services to other utilities in the region.

In September 1999, Avista Energy began managing Avista Utilities’ natural gas storage assets, transportation contracts and natural gas purchasing operations. Under an Agency Agreement, Avista Energy serves as agent for Avista Utilities, managing its pipeline transportation rights and natural gas storage assets, as well as purchasing natural gas for Avista Utilities’ retail customers. The assets continue to be owned by Avista Utilities; however, they are fully integrated operationally into Avista Energy’s portfolio. The Natural Gas Benchmark Mechanism allows Avista Energy the opportunity to retain a portion of the benefits associated with asset optimization and the efficiencies gained in purchasing natural gas for Avista Utilities. The Natural Gas Benchmark Mechanism and related Agency Agreement expires in March 2005 in Idaho and Oregon. In February 2004, the WUTC ordered the termination of the Natural Gas Benchmark Mechanism and related Agency Agreement in Washington and ordered Avista Utilities to file a transition plan to move management of these functions back into Avista Utilities. The transition plan will be filed by March 15, 2004.

Avista Energy is subject to the various risks inherent in commodity trading including, particularly, market risk, liquidity risk, commodity risk and credit risk, as well as risks resulting from the imposition of market controls by federal and state regulatory agencies. See “Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations – Power Market Issues, Business Risks and Risk Management,” and “Notes 1, 2, 7 and 8 of Notes to Consolidated Financial Statements” for additional information regarding the market and credit risks inherent in the energy trading business, Avista Energy’s risk management policies and procedures, accounting practices, and positions held by Avista Energy as of December 31, 2003.

Avista Power

Avista Power is a 49 percent owner of the Lancaster Project, which commenced commercial operation in September 2001. The Goldman Sachs Group, Inc. acquired Cogentrix Energy, Inc., which owns 51 percent of the Lancaster Project, in December 2003. All of the output from the Lancaster Project is contracted to Avista Energy through 2026.

Avista Power and its co-owner, Mirant Oregon LLC (Mirant Oregon), which is an affiliate of Mirant Americas Development, Inc., substantially completed the construction of Coyote Springs 2 during 2002. In January 2003, Avista Power’s 50 percent ownership interest in Coyote Springs 2 was transferred to Avista Corp. for inclusion in Avista Utilities’ power generation resource portfolio.

Avista Advantage

Avista Advantage is a provider of utility bill processing, payment and information services to multi-site customers throughout North America. Avista Advantage’s solutions are designed to provide multi-site companies with critical and easy-to-access information that enables them to proactively manage and reduce their facility-related expenses.

Avista Advantage analyzes and presents consolidated bills on-line, and pays utility and other facility-related expenses for multi-site customers. Information gathered from invoices, providers and other customer-specific data allows Avista Advantage to provide its customers with in-depth analytical support, real-time reporting and consulting services with regard to facility-related energy, waste, repair and maintenance, and telecom expenses.

Avista Advantage has secured five patents on its two critical business systems, the Facility IQ system, which provides operational information drawn from facility bills, and the AviTrack database, which processes and reports on information gathered from service providers to ensure customers are receiving the most effective services at the proper price. Avista Advantage is not aware of any claimed or threatened infringement on any of its patents issued to date and will continue to expand and protect its existing patents, as well as file additional patent applications for new products, services and process enhancements.

As of December 31, 2003, Avista Advantage serviced 292 customers, having 109,583 billed sites throughout North America. This is an increase from 247 customers and 98,251 billed sites as of December 31, 2002. As of December 31, 2001, Avista Advantage serviced 203 customers and 79,749 billed sites. During 2003, Avista Advantage processed $6.4 billion of bills, an increase from $4.9 billion in 2002 and $4.3 billion in 2001.

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Other

The Other business segment includes Avista Ventures, Pentzer, Avista Development and certain other operations of Avista Capital. Included in this business segment is Advanced Manufacturing and Development (AM&D) doing business as METALfx, a subsidiary of Avista Ventures that performs custom sheet metal manufacturing of electronic enclosures, parts and systems for the computer, telecom and medical industries. AM&D also has a wood products division that provides complete fabrication and turnkey assembly for arcade games, kiosks, store fixtures, and displays. The Company continues to limit its future investment in the Other business segment. Over time as opportunities arise, the Company plans to dispose of assets and phase out of operations in the Other business segment.

Discontinued Operations

Avista Labs

In July and September 2003, Avista Corp. announced total investments of $12.2 million by private equity investors in a new entity, AVLB, Inc., which acquired the assets previously held by Avista Corp.’s fuel cell manufacturing and development subsidiary, Avista Labs. As of December 31, 2003, Avista Corp. had an ownership interest of approximately 17.5 percent in AVLB, Inc., with the opportunity but no further obligation to fund or invest in this business. Avista Corp.’s investment in AVLB, Inc. is accounted for under the cost method. Avista Labs patented and developed a modular air-cooled, self-hydrating Proton Exchange Membrane (PEM) fuel cell that delivers reliable and clean distributed power solutions. In addition to developing its modular fuel cell products, Avista Labs contracted with selected market channels to deliver system solutions to industrial, commercial and residential markets.

Avista Communications

Avista Communications provided local dial tone, data transport, internet services, voice messaging and other telecommunications services to several communities in the western United States. In September 2001, Avista Corp. decided that it would dispose of substantially all of the assets of Avista Communications. The divestiture of operating assets was complete by the end of 2002.

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Item 2. Properties

Avista Utilities

Avista Utilities’ electric properties, located in the states of Washington, Idaho, Montana and Oregon, include the following:

Generation Properties (1)

                               
                  Nameplate   Present
          No. of   Rating   Capability
          Units   (MW) (2)   (MW) (3)
         
 
 
Hydroelectric Generating Stations (River)
                       
 
Washington:
                       
   
Long Lake (Spokane)
    4       70.0       88.0  
   
Little Falls (Spokane)
    4       32.0       36.0  
   
Nine Mile (Spokane)
    4       26.4       24.5  
   
Upper Falls (Spokane)
    1       10.0       10.2  
   
Monroe Street (Spokane)
    1       14.8       15.0  
 
Idaho:
                       
   
Cabinet Gorge (Clark Fork)
    4       245.1       246.0  
   
Post Falls (Spokane)
    6       14.8       18.0  
 
Montana:
                       
   
Noxon Rapids (Clark Fork)
    5       466.2       527.0  
 
           
     
 
     
Total Hydroelectric
            879.3       964.7  
Thermal Generating Stations
                       
 
Washington:
                       
   
Kettle Falls
    1       50.7       50.0  
   
Kettle Falls CT
    1       6.9       6.9  
   
Northeast (Spokane) CT
    2       61.8       66.8  
   
Boulder Park
    6       24.6       24.6  
 
Idaho:
                       
   
Rathdrum CT (1)
    2       166.5       176.0  
 
Montana:
                       
   
Colstrip (Units 3 and 4) (4)
    2       233.4       222.0  
 
Oregon:
                       
   
Coyote Springs 2 (5)
    1       140.0       140.0  
 
           
     
 
     
Total Thermal
            683.9       686.3  
 
Total Generation Properties
            1,563.2       1,651.0  
 
           
     
 

  (1)   All generation properties are owned by Avista Utilities with the exception of the Rathdrum CT, which is leased from WP Funding LP, an entity that is included in Avista Corp.’s consolidated financial statements.
 
  (2)   Nameplate Rating, also referred to as “installed capacity,” is the manufacturer’s assigned power capability under specified conditions.
 
  (3)   Present capability is the maximum capacity of the plant without exceeding approved limits of temperature, stress and environmental conditions.
 
  (4)   Jointly owned; data refers to Avista Utilities’ 15 percent interest.
 
  (5)   Jointly owned; data refers to Avista Utilities’ 50 percent interest.

Electric Distribution and Transmission Plant

Avista Utilities operates approximately 16,900 miles of primary and secondary electric distribution lines. Avista Utilities completed a field inventory of its primary and secondary electric distribution lines and has been able to determine a more accurate measure of the miles of distribution lines than in prior years. The significant increase (12,200 miles reported in 2002) in the miles of distribution lines primarily reflects a more accurate measurement process and not growth in Avista Utilities’ distribution system. Avista Utilities has an electric transmission system of approximately 615 miles of 230 kV line and 1,535 miles of 115 kV line. Avista Utilities also owns an 11 percent interest (representing 465 MW capacity) in 495 miles of a 500 kV line between Colstrip, Montana and Townsend, Montana. The transmission and distribution system also includes numerous substations with transformers, switches, monitoring and metering devices, and other equipment related to its operation.

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The 230 kV lines are used to transmit power from Noxon Rapids and Cabinet Gorge to major load centers in Avista Utilities’ service area, as well as to transfer power between points of interconnection with adjoining electric transmission systems. These lines interconnect with the Bonneville Power Administration (BPA) at five locations and at one location each with PacifiCorp, NorthWestern Energy and Idaho Power Company. The BPA interconnections serve as points of delivery for power from the Colstrip generating station, as well as for the interchange of power with entities within and outside the Pacific Northwest. The interconnection with PacifiCorp is used to integrate Mid-Columbia hydroelectric generating facilities to Avista Utilities’ loads, as well as for the interchange of power with entities within and outside the Pacific Northwest.

The 115 kV lines provide for transmission of energy and the integration of the Spokane River hydroelectric and Kettle Falls wood-waste generating stations with service-area load centers. These lines interconnect with BPA at nine locations, Grant County PUD, Seattle City Light and Tacoma City Light at two locations each and one interconnection each with Chelan County PUD, PacifiCorp and NorthWestern Energy.

Avista Utilities is currently in the process of expanding and enhancing its 230 kV transmission system, which Avista Utilities expects to be completed by the end of 2006.

Natural Gas Plant

Avista Utilities has natural gas distribution mains of approximately 2,609 miles in Washington, 1,502 miles in Idaho, 1,742 miles in Oregon and 233 miles in California. The natural gas distribution system includes numerous regulator stations, service distribution lines, monitoring and metering devices, and other equipment related to its operation.

Avista Utilities owns a one-third interest in Jackson Prairie, which has a total peak day deliverability of 8.8 million therms, with a total working natural gas inventory of 190.3 million therms. Avista Utilities has contracted to release a total of approximately 37 percent of its Jackson Prairie capacity to two other utilities. One of these contracts requires two-years notice for termination and one contract is renewed on a year-to-year basis.

Item 3. Legal Proceedings

See “Note 25 of Notes to Consolidated Financial Statements” for information with respect to legal proceedings.

Item 4. Submission of Matters to a Vote of Security Holders

None.

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PART II

Item 5. Market for Registrant’s Common Equity and Related Stockholder Matters

Outstanding shares of common stock are listed on the New York and Pacific Stock Exchanges. As of March 1, 2004, there were approximately 16,142 registered shareholders of the Company’s no par value common stock.

The Board of Directors considers the level of dividends on the Company’s common stock on a regular basis, taking into account numerous factors including, without limitation, the Company’s results of operations, cash flows and financial condition, as well as the success of the Company’s strategies and general economic and competitive conditions. The Company’s net income available for dividends is derived primarily from the operations of Avista Utilities and Avista Energy.

Avista Energy holds a significant portion of the cash and cash equivalents reflected on the Consolidated Balance Sheet. Covenants in Avista Energy’s credit agreement, certain counterparty agreements and current market liquidity conditions result in Avista Energy maintaining certain levels of cash and therefore effectively limit the amount of cash dividends that are available for distribution to Avista Capital and ultimately to Avista Corp. These covenants allow for the payment of dividends from Avista Energy to Avista Capital up to current earnings levels. During 2003, Avista Energy paid $12.1 million in dividends to Avista Capital.

For additional information, refer to “Notes 1, 22, 23 and 24 of Notes to Consolidated Financial Statements.” For high and low stock price information, refer to “Note 26 of Notes to Consolidated Financial Statements.”

For information with respect to securities authorized for issuance under equity compensation plans see “Item 12. Security Ownership of Certain Beneficial Owners and Management and Related Stockholder Matters.”

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Item 6. Selected Financial Data

(in thousands, except per share data and ratios)

                                           
      Years Ended December 31,
     
      2003   2002   2001   2000   1999
Operating Revenues:
                                       
 
Avista Utilities
  $ 928,211     $ 893,964     $ 1,230,847     $ 1,512,101     $ 1,115,647  
 
Energy Marketing and Resource Management
    307,141       222,634       403,743       546,893       18,330  
 
Avista Advantage
    19,839       16,911       13,151       4,971       1,518  
 
Other
    13,581       14,645       16,385       32,937       122,303  
 
Intersegment Eliminations
    (145,387 )     (85,238 )     (152,375 )     (161,423 )     (28,705 )
 
 
   
     
     
     
     
 
 
Total
  $ 1,123,385     $ 1,062,916     $ 1,511,751     $ 1,935,479     $ 1,229,093  
 
 
   
     
     
     
     
 
Income (Loss) from Operations (pre-tax):
                                       
 
Avista Utilities
  $ 146,777     $ 149,180     $ 114,927     $ 3,177     $ 142,567  
 
Energy Marketing and Resource Management
    30,078       29,211       94,669       250,196       (97,785 )
 
Avista Advantage
    (1,331 )     (6,363 )     (15,098 )     (14,482 )     (5,042 )
 
Other
    (3,821 )     (14,886 )     (10,432 )     (9,861 )     (423 )
 
 
   
     
     
     
     
 
 
Total
  $ 171,703     $ 157,142     $ 184,066     $ 229,030     $ 39,317  
 
 
   
     
     
     
     
 
Income (Loss) from Continuing Operations:
                                       
 
Avista Utilities
  $ 36,241     $ 36,382     $ 24,164     $ (38,781 )   $ 59,573  
 
Energy Marketing and Resource Management
    20,672       22,425       63,246       161,753       (60,739 )
 
Avista Advantage
    (1,334 )     (4,253 )     (10,748 )     (11,022 )     (3,428 )
 
Other
    (4,936 )     (12,380 )     (8,421 )     (2,885 )     35,817  
 
 
   
     
     
     
     
 
 
Total
    50,643       42,174       68,241       109,065       31,223  
Loss from discontinued operations
    (4,949 )     (6,719 )     (56,085 )     (17,386 )     (5,192 )
 
 
   
     
     
     
     
 
Net Income before cumulative effect of accounting change
    45,694       35,455       12,156       91,679       26,031  
Cumulative effect of accounting change
    (1,190 )     (4,148 )                  
 
 
   
     
     
     
     
 
Net income
    44,504       31,307       12,156       91,679       26,031  
Deduct - preferred stock dividend requirements (1)
    1,125       2,402       2,432       23,735       21,392  
 
 
   
     
     
     
     
 
Income available for common stock
  $ 43,379     $ 28,905     $ 9,724     $ 67,944     $ 4,639  
 
 
   
     
     
     
     
 
Average common shares outstanding, basic
    48,232       47,823       47,417       45,690       38,213  
Average common shares outstanding, diluted
    48,630       47,874       47,435       46,103       38,325  
Common shares outstanding at year-end
    48,344       48,044       47,633       47,209       35,648  
Earnings per Common Share:
                                       
 
Avista Utilities
  $ 0.72     $ 0.71     $ 0.46     $ (1.37 )   $ 1.00  
 
Energy Marketing and Resource Management
    0.43       0.47       1.33       3.51       (1.59 )
 
Avista Advantage
    (0.03 )     (0.09 )     (0.23 )     (0.23 )     (0.09 )
 
Other
    (0.10 )     (0.26 )     (0.18 )     (0.06 )     0.94  
 
 
   
     
     
     
     
 
 
Earnings per common share from continuing operations, diluted
    1.02       0.83       1.38       1.85       0.26  
 
Loss per common share from discontinued operations, diluted
    (0.10 )     (0.14 )     (1.18 )     (0.38 )     (0.14 )
 
 
   
     
     
     
     
 
 
Earnings per common share before cumulative effect of accounting change, diluted
    0.92       0.69       0.20       1.47       0.12  
 
Cumulative effect of accounting change, diluted
    (0.03 )     (0.09 )                  
 
 
   
     
     
     
     
 
 
Total earnings per common share, diluted
  $ 0.89     $ 0.60     $ 0.20     $ 1.47     $ 0.12  
 
 
   
     
     
     
     
 
 
Total earnings per common share, basic
  $ 0.90     $ 0.60     $ 0.21     $ 1.49     $ 0.12  
 
Dividends paid per common share
    0.49       0.48       0.48       0.48       0.48  
 
Book value per common share at year-end
  $ 15.54     $ 14.84     $ 15.12     $ 15.34     $ 11.04  
Total Assets at Year-End:
                                       
 
Avista Utilities
  $ 2,563,572     $ 2,369,418     $ 2,569,798     $ 2,306,221     $ 2,138,606  
 
Energy Marketing and Resource Management
    1,013,213       1,349,626       1,506,185       10,271,834       1,595,470  
 
Avista Advantage
    36,405       31,733       20,288       11,063       3,925  
 
Other
    48,305       42,866       86,514       96,362       114,929  
 
Discontinued Operations
          5,900       27,919       54,031       22,454  
 
 
   
     
     
     
     
 
 
Total
  $ 3,661,495     $ 3,799,543     $ 4,210,704     $ 12,739,511     $ 3,875,384  
 
 
   
     
     
     
     
 
Long-Term Debt (not including current portion)
  $ 925,012     $ 902,635     $ 1,175,715     $ 679,806     $ 714,904  
Long-Term Debt to Affiliated Trusts (2)
    113,403                          
Company-Obligated Mandatorily Redeemable Preferred Trust Securities (2)
          100,000       100,000       100,000       110,000  
Preferred Stock Subject to Mandatory Redemption (1)
    29,750       33,250       35,000       35,000       35,000  
Convertible Preferred Stock
                            263,309  
Common Equity
  $ 751,252     $ 712,791     $ 720,063     $ 724,224     $ 393,499  
Ratio of Earnings to Fixed Charges
    1.88       1.69       1.98       3.62       1.71  
Ratio of Earnings to Fixed Charges and Preferred Dividend Requirements
    1.85       1.63       1.91       2.31       1.15  

(1)   Preferred Stock Subject to Mandatory Redemption was reclassified from equity to liabilities in 2003 with the adoption of SFAS No. 150. Accordingly, preferred stock dividend requirements were reclassified to interest expense effective July 1, 2003. See Note 2 of the Consolidated Financial Statements. Balance as of December 31, 2003 does not include current portion.
 
(2)   Company-Obligated Mandatorily Redeemable Preferred Trust Securities was reclassified to Long-Term Debt to Affiliated Trusts in 2003 with the adoption of FASB Interpretation No. 46. See Note 2 of the Consolidated Financial Statements.

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Item 7. Management’s Discussion and Analysis of Financial Condition and Results of Operations

Safe Harbor for Forward-Looking Statements

This Report on Form 10-K contains forward-looking statements within the meaning of Section 21E of the Securities Exchange Act of 1934. Avista Corporation (Avista Corp. or the Company) is including the following cautionary statement to make applicable, and to take advantage of, the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 for any forward-looking statements made by, or on behalf of, the Company. Forward-looking statements include statements concerning plans, objectives, goals, strategies, projections of future events or performance, and underlying assumptions (many of which are based, in turn, upon further assumptions). Forward-looking statements are all statements other than statements of historical fact including, without limitation, those that are identified by the use of words such as, but not limited to, “will,” “anticipates,” “seeks to,” “estimates,” “expects,” “intends,” “plans,” “predicts,” and similar expressions. From time to time, the Company may publish or otherwise make available forward-looking statements of this nature. All such subsequent forward-looking statements, whether written or oral and whether made by or on behalf of the Company, are also expressly qualified by these cautionary statements.

Such statements are inherently subject to a variety of risks and uncertainties that could cause actual results to differ materially from those expressed. Certain of these risks and uncertainties are beyond the Company’s control. Such risks and uncertainties include, among others:

  changes in the utility regulatory environment in the individual states and provinces in which the Company operates and the United States and Canada in general. This can impact allowed rates of return, financings, or industry and rate structures;
 
  the impact of regulatory and legislative decisions including Federal Energy Regulatory Commission (FERC) price controls, and including possible retroactive price caps and resulting refunds;
 
  The potential effects of any legislation or administrative rulemaking passed into law;
 
  the impact from the potential formation of a Regional Transmission Organization and/or an Independent Transmission Company;
 
  the impact from the implementation of the FERC’s proposed wholesale power market rules;
 
  volatility and illiquidity in wholesale energy markets, including the availability and prices of purchased energy and demand for energy sales;
 
  wholesale and retail competition (including, but not limited to, electric retail wheeling and transmission costs);
 
  future streamflow conditions that affect the availability of hydroelectric resources;
 
  outages at any company-owned generating facilities from any cause including equipment failure;
 
  unanticipated delays or changes in construction costs with respect to present or prospective facilities;
 
  changes in weather conditions that can affect customer demand, result in natural disasters and/or disrupt energy delivery;
 
  changes in industrial, commercial and residential growth and demographic patterns in the Company’s service territory;
 
  the loss of significant customers and/or suppliers;
 
  failure to deliver on the part of any parties from which the Company purchases and/or sells capacity or energy;
 
  changes in the creditworthiness of customers and energy trading counterparties;
 
  the Company’s ability to obtain financing through the issuance of debt and/or equity securities, which can be affected by various factors including the Company’s credit ratings, interest rate fluctuations and other capital market conditions;
 
  changes in future economic conditions in the Company’s service territory and the United States in general, including inflation or deflation and monetary policy;
 
  the potential for future terrorist attacks, particularly with respect to utility plant assets;
 
  changes in tax rates and/or policies;
 
  changes in, and compliance with, environmental and endangered species laws, regulations, decisions and policies, including present and potential environmental remediation costs;
 
  the outcome of legal and regulatory proceedings concerning the Company or affecting directly or indirectly its operations, including the potential disallowance of previously deferred costs;
 
  employee issues, including changes in collective bargaining unit agreements, strikes, work stoppages or the loss of key executives, as well as the ability to recruit and retain employees;
 
  changes in actuarial assumptions and the return on assets with respect to the Company’s pension plan, which can impact future funding obligations, costs and pension plan liabilities;

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  increasing health care costs and the resulting effect on health insurance premiums paid for employees and on the obligation to provide postretirement health care benefits;
 
  increasing costs of insurance, changes in coverage terms and the ability to obtain insurance.

The Company’s expectations, beliefs and projections are expressed in good faith and are believed by the Company to have a reasonable basis including, without limitation, management’s examination of historical operating trends, data contained in the Company’s records and other data available from third parties. However, there can be no assurance that the Company’s expectations, beliefs or projections will be achieved or accomplished. Furthermore, any forward-looking statement speaks only as of the date on which such statement is made. The Company undertakes no obligation to update any forward-looking statement or statements to reflect events or circumstances that occur after the date on which such statement is made or to reflect the occurrence of unanticipated events. New factors emerge from time to time, and it is not possible for management to predict all of such factors, nor can it assess the impact of each such factor on the Company’s business or the extent to which any such factor, or combination of factors, may cause actual results to differ materially from those contained in any forward-looking statement.

The following discussion and analysis is provided for the consolidated financial condition and results of operations of Avista Corp., including its subsidiaries. This discussion focuses on significant factors concerning the Company’s financial condition and results of operations and should be read along with the consolidated financial statements.

Avista Corp. Business Segments

Avista Corp. is an energy company engaged in the generation, transmission and distribution of energy as well as other energy-related businesses. The Company has four business segments - Avista Utilities, Energy Marketing and Resource Management, Avista Advantage and Other. Avista Utilities is an operating division of Avista Corp. comprising the regulated utility operations. Avista Utilities generates, transmits and distributes electricity and distributes natural gas. Avista Capital, a wholly owned subsidiary of Avista Corp., is the parent company of all of the subsidiary companies in the non-utility business segments. As of December 31, 2003, the Company had common equity investments of $494.0 million and $257.2 million in Avista Utilities and Avista Capital, respectively.

The Energy Marketing and Resource Management business segment is comprised of Avista Energy, Inc. (Avista Energy) and Avista Power, LLC (Avista Power). Avista Energy is an electricity and natural gas marketing, trading and resource management business, operating primarily in the Western Electricity Coordinating Council (WECC) geographical area, which is comprised of eleven Western states and the provinces of British Columbia and Alberta, Canada. Avista Power is an investor in certain generation assets, primarily its 49 percent interest in a 270-megawatt (MW) natural gas-fired combustion turbine plant in northern Idaho (Lancaster Project).

Avista Advantage, Inc. (Avista Advantage) is a provider of utility bill processing, payment and information services to multi-site customers throughout North America. Its primary product lines include consolidated billing, resource accounting, energy analysis and load profiling services.

The Other business segment includes Avista Ventures, Inc. (Avista Ventures), Pentzer Corporation (Pentzer), Avista Development and certain other operations of Avista Capital. Included in this business segment is Advanced Manufacturing and Development (AM&D) doing business as METALfx, a subsidiary of Avista Ventures that performs custom sheet metal manufacturing of electronic enclosures, parts and systems for the computer, telecom and medical industries. AM&D also has a wood products division that provides complete fabrication and turnkey assembly for arcade games, kiosks, store fixtures, and displays.

Executive Level Summary

Avista Corp.’s net income and operating cash flows are derived primarily from its energy-related business: Avista Utilities and Avista Energy (included in the Energy Marketing and Resource Management segment). Avista Corp. intends to focus on improving earnings and operating cash flows, controlling costs and reducing debt while working to restore an investment grade credit rating.

Avista Utilities will seek to continue to be among the industry leaders in performance, value and service in its electric and natural gas utility businesses. The utility business is expected to grow modestly, consistent with historical trends. Expansion is expected to result primarily from economic and population growth in its service territory. It is Avista Utilities’ strategy to own or to have contracts that provide a sufficient amount of resources to meet its retail and wholesale energy requirements under a range of operating conditions. Available resources and the costs of those resources are significantly affected by Avista Utilities’ hydroelectric production, which was 89 percent

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of normal in 2003. Based on forecasts and snowpack conditions as of February 2004, Avista Utilities expects hydroelectric production will be approximately 95 percent of normal in 2004. This forecast may change based upon additional precipitation, temperatures and other variables. Customer loads and resulting revenues are significantly affected by weather. During 2003, the weather in Avista Utilities’ service territory was warmer than normal during the heating season (particularly the first quarter). Avista Utilities expects a return to more normal weather in 2004. As is the case with most regulated entities, Avista Utilities generally has ongoing regulatory proceedings. Avista Utilities continues to make progress with respect to resolving its regulatory matters; however, significant issues remain unresolved (see “Avista Utilities - Regulatory Matters” and “Power Market Issues”). Avista Utilities will continue to file for rate adjustments to achieve recovery of its costs, to more closely align earned returns with those allowed by regulatory agencies in each jurisdiction. The Company expects Avista Utilities’ net income will increase in 2004 as compared to 2003 assuming more normal hydroelectric production and weather, a decrease in interest expenses and the implementation of general rate increases.

Avista Utilities faces issues with respect to an aging workforce at all levels of its operations. It is expected that approximately 30 percent of the workforce will retire in the next 5 to 15 years. Management succession plans have been implemented to work towards ensuring that executive officer positions are appropriately filled. Avista Utilities has taken similar steps in key technical and craft areas to work towards ensuring that these positions will be appropriately filled when retirements occur.

Avista Energy focuses on optimization of combustion turbines and hydroelectric assets owned by other entities, long-term electric supply contracts, natural gas storage, and electric and natural gas transmission and transportation arrangements. Avista Energy is also involved in trading electricity and natural gas, including derivative commodity instruments. Avista Energy Canada, Ltd. (Avista Energy Canada) is a wholly owned subsidiary of Avista Energy that provides natural gas services to approximately 400 industrial customers in British Columbia, Canada. In addition to earnings and resulting cash flows from settled or realized transactions, Avista Energy records unrealized or mark-to-market adjustments for the change in the value of derivative commodity instruments. Avista Energy’s marketing, trading and resource management activities are driven by its base of knowledge and experience in the operation of both electric energy and natural gas physical systems in the WECC, as well as its relationship-focused approach with its customers. Avista Energy is also subject to certain regulatory proceedings that remain unresolved (see “Power Market Issues”); however, Avista Energy believes that it has adequate reserves established for any refunds that may be ordered. The wholesale power markets in which Avista Energy operates continue to change with respect to market participants involved, level of activity, volatility in market prices, liquidity, FERC-imposed price caps and counterparty credit issues. The Company expects that net income from Avista Energy will decrease in 2004 as compared to 2003. This is primarily due to the positive effects in 2003 of accounting for energy trading activities under Statement of Financial Accounting Standards (SFAS) No. 133, “Accounting for Derivative Instruments and Hedging Activities” and the settlement of positions with certain Enron Corporation (Enron) affiliates.

Avista Advantage remains focused on increasing revenues, improving margins, and continuously enhancing client satisfaction. The Company expects Avista Advantage will be break-even or generate slightly positive net income for 2004 based on improving revenues and stabilized operating expenses from processing efficiencies.

Over time as opportunities arise, the Company plans to dispose of assets and phase out operations in the Other business segment. The Company expects the net loss in the Other business segment to be less in 2004 as compared to 2003 due to the resolution of prior legal matters as well as decreased losses from current investments and the operations of AM&D.

During 2004, the Company expects that cash flows from operations and Avista Corp.’s committed line of credit will provide adequate resources to fund capital expenditures, maturing long-term debt and other contractual commitments. However, if market conditions warrant during 2004, the Company may issue long-term debt to fund these obligations, refinance existing debt and repurchase long-term debt scheduled to mature in future years to reduce its overall debt service costs, as well as to reduce the impact of significant debt maturities scheduled for 2007 and 2008.

Avista Utilities - Resource Optimization

Avista Utilities owns and operates eight hydroelectric projects, a wood-waste fueled generating station, a two-unit natural gas-fired combustion turbine (CT) generating facility and two small generating facilities. It also owns a 15 percent share in a two-unit coal-fired generating facility and leases and operates a two-unit natural gas-fired CT generating facility. WP Funding LP, an entity that is included in Avista Corp.’s consolidated financial statements and included in the Avista Utilities business segment, owns the two-unit natural gas-fired CT generating facility that

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is leased by Avista Utilities. In July 2003, the combined cycle natural gas-fired Coyote Springs 2 Generation Project (Coyote Springs 2) was placed into operation. Avista Utilities has a 50 percent ownership interest (140 MW) in Coyote Springs 2. See “Avista Utilities-Developments with Coyote Springs 2” for information with respect to a transformer failure at Coyote Springs 2. Avista Utilities’ facilities have a total net capability of approximately 1,651 MW, of which 58 percent is hydroelectric and 42 percent is thermal. In addition to company owned resources, Avista Utilities has a number of long-term power purchase and exchange contracts that increase its available resources.

Avista Utilities engages in an ongoing process of resource optimization, which involves the pursuit of economic resources to serve load obligations and using existing resources to capture available economic value. Avista Utilities sells and purchases wholesale electric capacity and energy to and from utilities and other entities as part of the process of acquiring resources to serve its retail and wholesale load obligations. These transactions range from a term as short as one hour up to long-term contracts that extend beyond one year. Avista Utilities makes continuing projections of (1) future retail and wholesale loads based on, among other things, forward estimates of factors such as customer usage and weather as well as historical data and contract terms and (2) resource availability based on, among other things, estimates of streamflows, generating unit availability, historic and forward market information and experience. On the basis of these continuing projections, Avista Utilities makes purchases and sales of energy on an annual, quarterly, monthly, daily and hourly basis to match expected resources to expected energy requirements. Resource optimization also includes transactions such as purchasing fuel to run thermal generation and, when economic, selling fuel and substituting wholesale market purchases for the operation of Avista Utilities’ own resources, as well as other wholesale transactions to capture the value of available generation and transmission resources. This optimization process includes entering into financial and physical hedging transactions as a means of managing risks.

Avista Utilities - Regulatory Matters

General Rate Cases

Avista Utilities regularly reviews the need for electric and natural gas rate changes in each state in which it provides service. In February 2004, Avista Utilities filed electric and natural gas general rate cases in Idaho. The request is designed to increase electric revenues by 11 percent, or $18.9 million in annual revenues, over current rates. This would result from a 24 percent increase in base retail rates (an increase of $35.2 million in annual revenues) offset by a $16.3 million annual revenue decrease from the current Power Cost Adjustment (PCA) surcharge. Avista Utilities also requested a natural gas general rate increase of 9.2 percent, or $4.8 million in annual revenues. Avista Utilities’ requests are based on an overall rate of return of 9.82 percent and a return on equity of 11.5 percent. The Idaho Public Utilities Commission (IPUC) generally has up to seven months to review the general rate case filings.

In September 2003, the Oregon Public Utilities Commission (OPUC) approved a general natural gas rate increase of $6.3 million in annual revenues effective October 1, 2003 that authorizes, among other things, an overall rate of return of 8.88 percent and a return on equity of 10.25 percent.

Power Cost Deferrals and Recovery Mechanisms

Avista Utilities defers the recognition in the income statement of certain power supply costs that are in excess of the level currently recovered from retail customers as authorized by the WUTC and the IPUC. A portion of power supply costs are recorded as a deferred charge on the balance sheet for future review and the opportunity for recovery through retail rates.

The Washington Utilities and Transportation Commission (WUTC) issued an order effective July 1, 2002 providing for restructuring of rate increases previously approved by the WUTC totaling 31.2 percent. The July 2002 rate change increased base retail rates 19.3 percent and provided an 11.9 percent continuing surcharge over previous base retail rates for the recovery of deferred power costs. The WUTC rate order also established an Energy Recovery Mechanism (ERM) effective July 1, 2002. The ERM replaced a series of temporary deferral mechanisms that had been in place in Washington since mid-2000. The ERM allows Avista Utilities to increase or decrease electric rates periodically with WUTC approval to reflect changes in power supply costs. The ERM provides for Avista Utilities to incur the cost of, or receive the benefit from, the first $9.0 million in annual power supply costs above or below the amount included in base retail rates. Under the ERM, 90 percent of the power supply costs exceeding or below the initial $9.0 million are deferred for future surcharge or rebate to Avista Utilities’ customers. The remaining 10 percent of power supply costs are an expense of, or benefit to, the Company. The Company expensed the initial $9.0 million of power supply costs above the amount included in base retail rates during the first quarter of 2003 and expects to expense the initial $9.0 million during 2004. This is primarily due to costs related to fuel contracts entered into during 2001 that expire in the second half of 2004 for the Company’s thermal generating units.

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Under the ERM, Avista Utilities agreed to make an annual filing on or before April 1st of each year to provide the opportunity for the WUTC and other interested parties to review the prudence of and audit the ERM deferred power cost transactions for the prior calendar year. The settlement agreement establishing the ERM provided for a 90-day review period for the filing; however, the period may be extended by agreement of the parties or by WUTC order. Avista Utilities made its first annual filing with the WUTC in March 2003 related to $18.4 million of deferred power costs incurred for the period July 1, 2002 through December 31, 2002. Previous WUTC orders established the prudence and recoverability of power costs incurred through June 30, 2002. In January 2004, the WUTC approved a settlement agreement among Avista Utilities, the WUTC staff and the Industrial Customers of Northwest Utilities, which provided for Avista Utilities to write off $2.5 million (recorded in 2003) of previously deferred power costs related to the delay of the Coyote Springs 2 project in 2002 and 2003 and allows recovery of all other deferred power costs incurred through December 31, 2002.

Avista Utilities has a PCA mechanism in Idaho that allows it to modify electric rates periodically with IPUC approval. Under the PCA mechanism, Avista Utilities defers 90 percent of the difference between certain actual net power supply expenses and the authorized level of net power supply expense approved in the last Idaho general rate case. The IPUC originally approved a 19.4 percent surcharge in October 2001, which has been extended through October 2004 for recovery of previously deferred power costs. Based on IPUC staff recommendations and IPUC orders, the prudence of $11.9 million of deferred power costs will be reviewed in the electric general rate case that Avista Utilities filed in February 2004. Avista Utilities believes that such costs for long-term fuel supply contracts were prudently incurred. The IPUC has also directed Avista Utilities to work with the IPUC staff and interested customers to address concerns with respect to risk management policies as it pertains to long-term fuel supply contracts. As directed by the IPUC, Avista Utilities addressed this issue in its February 2004 electric general rate case filing.

The following table shows activity in deferred power costs for Washington and Idaho during 2002 and 2003 (dollars in thousands):

                           
      Washington   Idaho   Total
     
 
 
Deferred power costs as of December 31, 2001
  $ 140,238     $ 73,087     $ 213,325  
Activity from January 1 - December 31, 2002:
                       
 
Power costs deferred
    22,423       13,471       35,894  
 
Unrealized gain on fuel contracts (1)
    (7,068 )     (3,485 )     (10,553 )
 
Interest and other net additions
    6,726       888       7,614  
 
Amortization of deferred credit
    -       (27,711 )     (27,711 )
 
Recovery of deferred power costs through retail rates
    (38,570 )     (24,732 )     (63,302 )
 
   
     
     
 
Deferred power costs as of December 31, 2002
    123,749       31,518       155,267  
Activity from January 1 - December 31, 2003:
                       
 
Power costs deferred
    22,217       23,341       45,558  
 
Unrealized loss on fuel contracts (1)
    1,975       1,004       2,979  
 
Interest and other net additions
    6,002       1,037       7,039  
 
Write-off deferred power costs
    (2,461 )     -       (2,461 )
 
Recovery of deferred power costs through retail rates
    (25,777 )     (26,615 )     (52,392 )
 
   
     
     
 
Deferred power costs as of December 31, 2003
  $ 125,705     $ 30,285     $ 155,990  
 
   
     
     
 

(1)   Unrealized gains and losses on fuel contracts are not included in the ERM and PCA mechanism until the contracts are settled or realized.

It is expected that the recovery of deferred power costs will take several years.

Purchased Gas Adjustments

Natural gas commodity prices increased towards the end of 2002 and into the first half of 2003 before declining somewhat in the middle of 2003 and increasing at the end of 2003. The continued tight balance between supply and demand for natural gas is a major contributor to the ongoing price volatility in natural gas, and this is expected to continue into 2004. Avista Utilities’ average prices per dekatherm were $5.50, $4.95 and $6.33 in 2003, 2002 and 2001, respectively. The Company is well connected to multiple supply basins in the western United States and western Canada and believes there will be sufficient supplies of natural gas to meet its customers’ needs. However, natural gas prices in the Pacific Northwest are increasingly affected by supply and demand factors in other regions of the United States and Canada. Natural gas commodity costs in excess of the amount recovered in current rates are deferred and recovered in future periods with applicable regulatory approval through adjustments to rates. Market

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prices for natural gas continue to be competitive compared to alternative fuel sources for residential, commercial and industrial customers. Avista Utilities believes that natural gas should sustain its market advantage over competing energy sources based on the levels of existing reserves and potential natural gas development in the future.

During the second half of 2002, Avista Utilities adjusted its natural gas rates in response to a decrease in current and projected natural gas costs at that time. During the fourth quarter of 2002, natural gas rate decreases of 17.4 percent, 15.5 percent, 7.1 percent and 16.2 percent were approved and implemented in Washington, Idaho, Oregon and California, respectively. As discussed above, current and projected natural gas prices increased towards the end of 2002 and into the first half of 2003. During September and October of 2003, natural gas rate increases of 8.7 percent, 2.4 percent, 12.4 percent and 15.0 percent were approved and implemented in Washington, Idaho, Oregon and California, respectively. The rate increase in Washington was approved subject to refund, pending further review of the deferred natural gas costs. In February 2004, Avista Utilities filed a request for a 7.3 percent increase in Oregon to be effective April 1, 2004. These natural gas rate increases and decreases are designed to pass through changes in purchased natural gas costs to customers with no change in Avista Utilities’ gross margin or net income. Total deferred natural gas costs were $15.4 million and $11.5 million as of December 31, 2003 and 2002, respectively.

Natural Gas Benchmark Mechanism

The IPUC, WUTC and OPUC approved Avista Utilities’ Natural Gas Benchmark Mechanism in 1999. The mechanism eliminated the majority of natural gas procurement operations within Avista Utilities and placed responsibility for natural gas procurement operations in Avista Energy, the Company’s non-regulated subsidiary. The ownership of the natural gas assets remains with Avista Utilities; however, the assets are managed by Avista Energy through an Agency Agreement. The Natural Gas Benchmark Mechanism provides benefits to retail customers and allows Avista Energy to retain a portion of the benefits associated with asset optimization and the efficiencies gained in purchasing natural gas for Avista Utilities as part of Avista Energy’s larger portfolio of natural gas assets. In early 2002, the IPUC and the OPUC approved the continuation of the Natural Gas Benchmark Mechanism and related Agency Agreement through March 31, 2005. In January 2003, the WUTC approved the continuation of the Natural Gas Benchmark Mechanism and related Agency Agreement through January 29, 2004. In April 2003, the Company filed a request with the WUTC to amend certain aspects of the Natural Gas Benchmark Mechanism and related Agency Agreement and requested an extension through March 31, 2007. In July 2003, the WUTC staff and the Public Counsel Section of the Attorney General’s Office filed testimony recommending the termination of the Natural Gas Benchmark Mechanism in Washington. Hearings were held before the WUTC during the fourth quarter of 2003 and the first part of 2004. In February 2004, the WUTC ordered that the Natural Gas Benchmark Mechanism and related Agency Agreement be terminated for Washington customers and ordered Avista Utilities to file a transition plan to move management of these functions back into Avista Utilities. The transition plan will be filed by March 15, 2004. It is estimated that the termination of the Natural Gas Benchmark Mechanism and related Agency Agreement will result in a reduction of approximately $1.0 million in Avista Energy’s pre-tax earnings and an increase in costs of approximately $1.0 million for Avista Utilities. Avista Utilities would seek recovery of any additional costs in a future general rate case proceeding. This transition of Avista Utilities’ natural gas procurement operations will also impact the level of counterparty credit requirements at both Avista Utilities and Avista Energy.

Significant Customer Contract

A power purchase and sales contract with Potlatch Corporation (Potlatch) expired on December 31, 2001. Potlatch’s Lewiston, Idaho facility has electric requirements of about 100 average megawatts (aMW). The facility also typically produces approximately 60 aMW of generation. Since January 2002, Potlatch had been using its generation to supply a portion of its own electric requirements, which resulted in a net electric requirement on Avista Utilities’ system of approximately 40 aMW. In July 2003, Avista Utilities and Potlatch executed a ten-year power purchase and sales contract, under which Avista Utilities will purchase up to 62 aMW of Potlatch’s generation at a price slightly below the IPUC administratively determined avoided cost rate. Avista Utilities may also purchase generation above 62 aMW at a price that is somewhat below market prices, when market conditions are such that it is mutually beneficial to Potlatch and Avista Utilities. Avista Utilities will serve Potlatch’s entire electric requirements of approximately 100 aMW at the retail tariff rates established for large industrial customers, unless a different rate is ordered by the IPUC. Potlatch’s generation and loads are separately measured and billed by Avista Utilities. When Potlatch’s generation experiences an interruption, Avista Utilities serves the full Potlatch facility load from its system. In January 2004, the agreement was approved by the IPUC, including the full recovery of the costs associated with the agreement through the Idaho PCA mechanism or base retail rates. Avista Utilities does not expect the agreement to have a material impact on future net income.

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Power Market Issues

Counterparty Defaults

In early 2001, California’s two largest utilities defaulted on payment obligations owed to various energy sellers, including Avista Energy, resulting in defaults by the California Power Exchange (CalPX) and the California Independent System Operator (CalISO). Pacific Gas & Electric Company (PG&E) and the CalPX filed for bankruptcy in 2001. The settlement of defaulted obligations will depend on PG&E paying its debt upon emerging from bankruptcy and a determination of the California refund claims (see further information under “California Refund Proceeding”). As of December 31, 2003, Avista Energy’s accounts receivable outstanding related to defaulting parties in California were fully offset by reserves for uncollected amounts and refunds. Avista Energy is pursuing recovery of the defaulted obligations.

California Refund Proceeding

In July 2001, the FERC initiated a proceeding to determine if refunds should be owed and, if so, the amounts of such refunds for sales during the period from October 2, 2000 to June 20, 2001 in the California power market. The order provides that any refunds owed could be offset against unpaid energy debts due to the same party. Interested parties have contested pricing determinants and other matters since the proceeding started. The CalISO and the CalPX prepared revised values for the affected power transactions and they are preparing additional iterations of revised prices and terms as directed by the FERC. The results of these calculations are likely to be appealed to the FERC and federal courts. In March 2003, the FERC issued an order that addressed issues related to the California refund proceedings, setting forth proposed retroactive pricing standards. In June 2003, the FERC issued an order to review bids above $250 per MW made by participants in the short-term energy markets operated by the CalISO and the CalPX from May 1, 2000 to October 2, 2000. Market participants with bids above $250 per MW during the period described above will be required to demonstrate why their bidding behavior and practices did not violate applicable market rules. If violations were found to exist, the FERC would require the refund of any unjust profits and could also enforce other non-monetary penalties, such as the revocation of market-based rate authority. Avista Energy is subject to this review. Avista Energy maintains that it has engaged in sound business practices in accordance with established market rules. Based on current information, the Company believes that it has sufficient reserves in place for potential California refunds.

Pacific Northwest Refund Proceeding

In July 2001, the FERC initiated a proceeding to determine if refunds shoul